Bajaj Allianz Complaints & Reviews

This post is regarding the worst customer service that i'm getting from @bajajallianzelifeinsurance customer service guys.

I have recently submitted for surrendering of my policy no to bajaj allianz life insurance team members based in chennai.
Policy no : [protected]

To my utter shock, it's been more than a week since i have mailed the documents to the address mentioned to me by a customer care agent and till date, haven't received any updates regarding it and neither any of your customer care guys have responded to my emails properly.

I have initially mentioned to take this request on a priority basis and make the closure to happen atleast by the end of this month but to my utter disappointment, none of the support and customer care guys are looking into it it even though in the mail, it's mentioned as 'we will be reverting to your mail within 24-48 hours' - frankly speaking i haven't received any mails nor any updates from your people and sadly, i m the one who is making calls everyday.

For this even a request has been raised on priority basis[protected]

I have even sent a separate mail to update my bank details with attached related documents as i want the pay out to happen in the form of bank transfer.

Still, no revert for the above as well!!!

So is this customer service that you guys are providing where you are making a customer go through all mental agony and annoying till the core of displeasure with your service??!

I wanted this matter of mine to be looked upon on a priority basis.

If this is what your service is, i swear i'm not recommending your product to any of my friends or relatives, for all the dissatisfaction that i'm facing.

Please give an answer to me for the above asap.

Today i visited your chaibasa office in jharkhand state west singhbhum district for the enquiry purpose. But no body is interested to attend. They only told me to ask operation in charge but operation in charge was also busy in chit chat over phone. He told me wait for 2 minutes but he was continuous busy almost 10minutes and not not interested to entertain. If clients will be entertained like this, who will be interested for dealing with you.

I opened a citibank account 5 years ago, and i was offered an insurance policy (Sarve shakti suraksha) from bajaj allianz, policy term being 10 years.
With a guaranteed 8% returns, and the locking period is 4 years.
It was 1500/- per month. My policy number is [protected]. So till now i have paid 90000 inr.
But when i applied to surrender my policy the customer care representative stating that maturity amount would be only 79600 inr after deducting administration charges. Almost 10000 difference. And these deductions were not said while signing the insurance.
So coming back to surrendering policy, i have couriered all the relevant documents to the chennai address mentioned as per the process on 28th june 2017, but i have not got any notification regarding my application status till now.
Every time i call customer care they just ask me to wait.
After reading all the complaint threads here, now i am really thinking "am i going to get my money back"
This looks like a fraud company to me.
I would definitely not recommend others to buy any insurance policy from bajaj allianz.

My name is pawan dabas and my maruti alto k10 and vehicle no. Dl 4c as 1491. My claim no. Is oc[protected]-00007303. At 25th june 2017 my car is damaged by an accident. After accident, i claimed for insurance but denied by the surveyor. After that i complaint against surveyor. But my problem is not resolved. Kindly solve my problems. Last step for me i will go to court..

My name is pankaj Pargain. I have filed for a claim. Claim no. OC[protected].

This is for my car.
The policy number is : HBZ / 11422398

My mobile phone number is [protected].

I am not getting claim as per the accident took place. The surveyor told me that they can give me the claim for left fender, front bumper, and 50%of right fender however the back bumper is not covered however the back bumper was also damaged. Kindly look at this matter n approve claim for back bumper as well.

I have purchased a television fron rahul electronics and extended warranty from bajaj allainz policy no og[protected]-00280668 and complaint no oc[protected] we are facing problems from 5 days still no executive visited no bajaj customer service saying will come check then may take more days for approval till what should we do during purschasing time promised to give service wthin a day now really worst service from bajaj so please i need a help

I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 48 months. (Premium is deducted automatically from salary account)
Now i want to surrender the policy. I called bajaj allianz customer care but they were unable to furnish any details regarding what amount exactly i will be paid.

Master policy holder - citibank n. A.
Master policy number - [protected]
Policy no - [protected]
Member name - manikandan p

Hi,

This is in regards to the return of my policy. I have submitted the documents one month back and i am still waiting for the amount to be credited. Moreover i have escalated this issue to Customer care twice already and still no resolution whatsoever.

Bajaj Allianz policy number: [protected]
Complaint number : 67660149.

Worst customer service experience ever " WE are waiting for the reply from Mr K Suresh just like you " . Seriously?

Guys whosoever is reading this don't ever take policy from these guys.

-

Hi before i purchase policy local representative said as good policy conditions and nothing will be loss and the amount was
After purchased something different now my policy going to lapsed due to the amount is not payable by me.
Time of opening policy they said at least 3 installments policy will be lock.
But now its different from that and that amount which can not pay by me.

As a poor people i dont have that much money to continue that policy please requested to solve and return my money.

Motor claim number : oc[protected]-00003001
Policy number : og[protected]-00118674

I got a letter from bajaj allaianz and they have mentioned that my car have been used for commercial, reward purposes therefore that had asked me too give statement that why should n't my claim repudiated.

However i am using my car personal travel and family travels only.
I have submitted fir copy where nothing mentioned that the card was hired or loaded as commercial vehicle.

Bajaj allianz is fake policy insurance agancy

They waste hours on call, sometime the transfer call, sometime that tell call on this number.

The survayor is fishing master, they will catch in fake written statements,

First survayor will tell you to write what he says in the statement and promises the insurer will get claim easliy, but this all fake.

And i know this complain form is waist but i am writing to aware all people who have taken bajaj policy.

Dear sir,

I have availed bajaj allianz sarve shakti suraksha life insurance policy through my bank (Citibank, hyderabad)

Below are the details of the policy:
Name of the policy: sarve shakti suraksha
Policy no: [protected]
Policy holder name: seshu kumar vegi
Policy holder: citi bank (Processed through my salary account)

I decided to surrender my policy and i got in touch with the customer care of the insurers and asked them about the relevant documents required to surrender my policy along with a cancelled cheque to directly credit the surrender amount into my citi bank account.
I arranged all the documents and send it across to them to their chennai office and the documents have been received by them on 24th june 2017

Courier company : dtdc
Tracking number : h02027419

Called citibank and confirmed the policy has been cancelled on 28th june 2017 from their end and the same has been updated to bajaj allianz.
But whenever i call bajaj allianz customer care they are saying we didn't receive any update from citibank and my policy is still in active state.

Please resolve the issue asap.

Sir, I have submitted the pf withdraw form with required documents to Pune office in last week of may. But till today I don't have any reply or reason regarding my pf claim. So pls take proper action. My name is Bharat Girdharlal Parmar. I worked at Botad branch as a ASM in 2010/2011. My email id is [protected]@gmail.com. My emp no.was 9229. My P.F.no.MH/34020/91301.My mobile no.is [protected].

I am having Nissan Terrano for which I have Bajaj Allianz insurance with 0 dep, I put my car for claim on 04/07/2017 at bm Nissan showroom Faridabad, till afternoon 08/07/2017 there was no surveyor from company. After that surveyor send a person for taking photos, after seeing photos that great surveyor said that I will not get claim . Actual case was that I file a fir against my car fender and lock was broken at okhla bairaz but so called surveyor said he will give only one thing not both

Policy Number is OG[protected] 00168255,
I have not been able to get my policy yet, Whom I have complained to many times so I am very angry with your Policy Service, I do not like your service at all and I will not give myself the opinion of taking any further than myself.

My Home Address :-
Rohit Kumar Rathaur son of Shri Naresh Kumar Rathaur
R/o Mohalla- kaysthan-1, behind- Mata Maha Kali Mandir, Bilaspur Tehsil- Bilaspur District Rampur (UP)-244921
Mob-[protected]

My Office Address :-
AIRON?S Plaza, Shop No. 3, 1st Floor, Opp. Saraswati Shishu Mandir School Rudrapur Distt. Udham Sinh Nagar (Uttarakhand) 263153
Mob[protected]

I renewed my two wheeler insurance in the month of April 2017. The so called Bajaj Allianz executive helped me to renew. When I got the policy the registration place is mentioned as Hyderabad. Which is actually Bangalore. I have been following up with the status to change the place since 4months and not getting any response other than some waste email

I've invested with Bajaj Allianz insurance for Super Cash Gain Insurance policy which has a cash back option... The first cash back was due to me on March 8, they had sent a cheque to my communication address, however since i'm not residing in that address it was returned back. After which there was no intimation to me through my e-mail or mobile no for the past 4 months. Now, when i got to know and followed up with their call centre employees for multiple times, each one (Laxman, Sunil Kharche, Rahul Kumar) come up with a new requirement or proof to be submitted in a new format and pretend to act in a manner to help me but futile... Don't know how to get my cash back... Now i'm thinking multiple forums to raise this issue and take them for a ride... NEVER EVER CONSIDER BAJAJ ALLIANZ INSURANCE

I have been trying to contact these guys for a week regarding my refund on insurance, but they are simply to careless to respond.

I had claimed my car insurance in May and was supposed to receive a refund from their end within 2-3 weeks. Now, when I decided to contact them regarding it, the customer care guys gave me two numbers:[protected] and [protected] and asked me to call there for further assistance. That was after he had wasted my half an hour over several details and ids. I have been trying to contact both the numbers for a week now, one kept ringing while one was always busy. Today it was my lucky day and the person on [protected] picked up only to tell me that this number belongs to the IT department. He told me that the other number is of reception and only a guard sits there and he has no idea why he is not picking up the phone.
I'm in awe with this company and will ask you all to steer away from it!

My name is Ashok Shamrao Darekar taken personal loan of 9.5 lakhs from Bajaj finserv bank on June 2015. My personal loan account no is 402SAL10162993

While signing agreement bank person told & shown in written on document below condition for foreclose loan

· You should not close after 1 months

· There is 0% foreclose charges.

Today I am foreclosing loan by doing balance transfer from other bank. But Bajaj finserv bank now charging me 5% charges on my outstanding amount.

Regarding this I have send email several time to bank & their nodal offier, but every time they said we will charge you as now our policy is get changed.

But I have asked them you have done agreement with me with 0% commitment & now asking me charge than what is value for agreement.
In future you will ask 24% rate of intrest instead of 15% now. For this question they don't have any answer.

Please help me and save me for this cheating from Bajaj finserv bank.

I am getting repeated call from bajaj finserve promotion number[protected]/610324/614950/610327 etc for Loan Offer on daily basis around 10 to 12 times and as well SMS to take loan. I have neither asked for it nor looking for any. It also does not ask me to unsubscribe my cell number.

Please note that I am not looking for loan and it is very disturbing to repeated call from your automated machine. So please stop the same if not than i shall move to consumer court. My mobile no .[protected] and landline number[protected].

विषयः- बजाज आलियान्ज़ लाईफ इंश्योरेंस कम्पनी से कराई लाईफ इंश्योरेंस पोलिसी No [protected] बाबत !
महोदया,
मैने आपसे पालिसी No [protected] के एक ईमेल भेजा था और आपने मुझसे DATE[protected] को बात भी की (COLL PH.No [protected] से किया, RECORDING भेज रहा हूं ) जिसमें आपने कहा था पोलिसी बाजार से आपके पेपर एवं जानकारी मंगाऊँगी और आपको बताएगें आपको कौन से दस्तावेज़ हमें भेजने हैं परंतु आपके व्दारा कोई ईमेल जवाब नहीं उसके बाद मैने DATE :[protected]:59 TOLL FREE No [protected] बात की इसकी भी RECORDING भेज रहा हूं आपकी तरफ से 48 घंटे दिये थे अब 172 घंटे हो गए, संतावना के सिवा अभी तक जवाब ईमेल आपकी तरफ से नहीं आ रहा । मैंने फरवरी से जून 2017 तक ONLINE राशि जमा करता रहा । चूकि अभी तक पालिसी सक्रिय ही नहीं हो पा रही तो अगामी महीने में राशि जमा करने में अस्मर्थ रहूँगा, और अपनी वापस लेने राशि के लिए मजबूर हो जाऊंगा ।

JITENDER KUMAR BAKHSHI DATE:- 28/ 06/ 2017
HUSBAND OF RITA BAKHSHI
MOBIL:- [protected]
POLICY NO. [protected]