Bajaj Allianz Complaints & Reviews

Sir,
i, have a Suzuki Gixxer SF. I purchase this bike 2months back and my bike got accident and i, am applied for insurance claim. i submitted all required documents correctly. but till now i didn't received my claim. i complained to Bajaj insurance company many times. they are telling like we didn’t have exact status please ask to local branch and I visited to Erramazil, Hyderabad branch those people are not responding my query. please look into may matter and do needful help
Policy no : OG[protected]-00049735
Claim no : OC[protected]-00000303
Contact Number : +91 [protected]

Bajaj Allianz indiranagar branch, Bangalore had collected payment from me in Feb after giving me a proposal for my car insurance. They called up on 02/05/2017 to confirm that they're depositing my cheque and the policy will be mailed once the cheque is cleared. The payment was honoured by my bank on 05/05/2017. My insurance lapsed on 11/05/2017 but there is no response from the branch. The policy has not been issued yet. When called up customer care they say that they do not have any details in regards to my car insurance. Without the policy how do I go out in my car? I must have called up the branch and it's manager about 50 times but there is no response. They just dont receive my calls.

Bajaj allianz is worst insurance company. For medical or travel insurance you want a trustworthy company who you can rely on in case there is an emergency.

Bajaj allianz is nothing but a cheat company. Whatever they say to sell policy is nothing but lie.

My experience:

My mother was travelling to states and bought bajaj allianz policy with$50k sum insured.

After 3 months she fall sick and had to rush to hospital. Doctor recommended surgery but bajaj allianz declined to give pre-authorization in writing. Even though they agreed verbally (Customer care) that let the surgery happen first and than only come to us.

All the claims was for$60, 000 which in us can be drastically reduced b negotiation.

Bajaj without any proof started to decline claim stating this is pre-existing disease even though they dont have any proof for that.

We started getting letters from legal department and collection agencies from hospital but bajaj insurance team didnt care for 10 months.

After 10 months and hundreds of emails and calls to them. Bajaj cleared only half of claim and refused to pay full claim until$50k insured limit.

They never give you in writing reasons for declining the claim because they know they are wrong.

Even after 16 months of follow up they are neither paying claims nor responding.

This is worst insurance policy and cheater company. Stay away from them.

I sabita tripathy has purchased ex warranty policy no og[protected], policy issued 25th aug 2015 for my ac model no 3wh18jbr3.

It is for period of 2 year starting from 12 aug 2016 to 11 aug 2018
.
My ac is not working so i made a claim. It is now almost 1 moth or over. But nothing done. I made several calls ant talked. Send several mail. But nothing done. Does bajajallianz want to cheat.
Please do the needful and resolve my claim.

Hi,

I mailed 12 days before but still no response.

Please find the below details of my monthly life insurance policy. I have already surrendered my life insurance policy and got my full premium amount, but after surrender my bank account debited with 2000 rs. Against this policy (Snapshot and bank statement attached).. There is a humble request to credit my money back in same bank that i have shared at time of surrender.

Policy number[protected]
Policy start date: — december 24, 2011
Monthly premium amount : — rs.2, 000.00
Mode of frequency: — monthly

Kindly credit my money in same bank account that i have shared at time of surrender this policy asap.
If you need any extra details kindly let me know.

Thanks ®ards,
Uman gill

Good morning

My self Nilesh Murudkar, I have your bajaj Allianz two wheeler policy and my policy expiry is on 27 april 2017.
The matter is that your representative called me on 22 april 2017 by no (+[protected] and told me about
Policy renewal, then they send me online payment link on mobile ([protected]), (http/-goo.gl/mgCmz) (proposal no is[protected] after receiving message I opened link. And make payment online. Amount is (1115/- Rs). I am attaching my HDFC bank statement with this message for your reference.(reference no is – [protected]).But till we have not receive any message or certificate regarding policy renewal. Or after online enquiry they not showing renewal. policy.I am trying your customer care no many times, but there is listening message that all representatives are busy.
My mobile no is [protected], you will call on this no after 5.15pm, and my alternate no is [protected]. Or mail me on (nilesh.[protected]@gmail.com)(nilesh.[protected]@hp.co.in)

PLEASE LOOK IN TO THIS MATTER AS EARLY AS POSSIBLE.OR YOU CAN CALL BELOW NO. IN OFFICE HOURS 8.30AM TO 5.00PM

Thanks & Best regards,

Nilesh Murudkar
(Maintenance Executive)
Maintenance
Hindustan Platinum Pvt. Ltd.
C-122 TTC Industrial Area,
Pawne, Navi Mumbai - 400703
Tel. +[protected] Extn. : 4277
Fax.: +[protected]
Email : nilesh.[protected]@hp.co.in

My name is rony samson. I took bajaj super saver policy for rs. 49000 per year. As i cannot pay around 50k at a shot, the agent asked to pay through credit card and they will return my interest rate. Also they said will give 2gm gold as gift.
-the plan they said is rs.49000/ year
-you can change the payment option to monthly, quarterly by next year
-locking period is 3 years
-payment period is 5 years.

Note: i got 2gm gold and interest amount excluding tax. They didnt give tax amount.

After 1 year, i called customer care to change the payment option. But they said i cannot change as there is only 1 option. That is yearly. Then i requested to surrender the policy. They i can surrender after 3 years only. Also they will charge (30% of total investment - first year premium (50k))

For example, if am investing 50k for 3 years, my return value will be only 55k

Total = 50k*3 = 150000
30% = 45000
First year investment = 50k
Return =[protected]k - 50k = 55000

The agent (Mr. Shawaiz) cheated me like anything.. Now i dont have any option. Now am paying through credit card only.. Also i need to pay the interest for credit card.

I purchased a TV from Bajaj Capital in the year 30/6/15 with an extended warranty for 2 years. All of a sudden, I see that my TV is bleeding internally. I called bajaj allianz with whom I have an extended warranty. The rep cam and told me that it is a Panel issue and needs to get it replaced. He asked me to leave it in the service center, which I did. The rep in the service center told me that they need 2 weeks’ time to get it fixed and incase the panel is not available at all they will deduct 10% of the value mentioned in the bill/year and return me the money.
Bajaj allianz has a tie up with smart systems and services who is taking care of these kind of issues. While leaving the TV with the service center I found that they do not have any board or any kind of hint to say they are smart systems and services. I was slightly hesitant to leave the TV with them but then when I entered their office I saw a print out which has bajaj allianz's name and their company's name. I called up customer service to inquire If I had reached the right place which they confirmed by saying yes. I left my TV with them on March 27th and till now no one has got to be to me with a resolution or alternatives. Whenever I call them, they only say panel is pending and need three-4 days’ time. It’s been 5 weeks now that my tv is lying with them without any fix. I have even asked them to give me a spare tv until they fix the panel. They says they will try to close this out and incase if they cannot they will give me a spare TV until the issue is fixed. I tried calling them and they were not picking up my call so I thought I would go to the service center and talk to them. After reaching there, I came to know that they are shifting their location. I called up Customer service again to inquire things.
The Disgusting part is Customer service does not have any information about who visited my place, the location of the service center and they do not even know that the TV is lying with the service center for 5 weeks now. They say they have escalated the issue and have changed it to high priority so that one of them would reach out to me in 48 hrs. This was escalated on 30 April. Finally, on Friday, I could get hold off someone in Service Center and when I asked him where the TV is and he told me that he would get back to me in sometime with all the details. After 2 days he told me that the TV is with Samsung and was talking about sending a mail to Samsung to find out if they gonna replace the TV or reimburse me. I doubt he is lying. I feel 3 weeks is more than enough for Bajaj Allianz to collaborate with Samsung and close the deal. I’m into 6th week of not having TV and still there is no resolution. I have been calling them day in and day out and still no response from them. Not at all appreciated.

Please look into this as It is high time and I need my TV back asap.

Hi Team,

I have taken motor policy from bajaj allianz, where they have mention incorrect registration place as Pune, where as my vehicle is from Mumbai,
I have send many mails to the organization but no one have bothered yet to resolve such a small issue as i was caught by traffic policy and i had paid fine of 500 to them as incorrect policy

it seems bajaj Allianz is fooling people so that at the time of insurance they would easily deny as registration is incorrect.

Dear sir,
My policy no. [protected], name - sharadchandra kautik karankal. Live in shirpur city dist - dhule maharashtra-425405, now i want know the current value of my policy, i want withdraw the policy money and please tell me how much money i am getting as on today. Kindly give me the full details at the earliest.
Thanking you,
Yours faithfully,

Dear Sir/Madam,
We are holding two Extra Care health policy for last couple of years. one policy is for me & my wife (Policy no. OG[protected]-[protected] & another for our daughter (Policy no.OG[protected]-[protected] which are due for renewal on 24.05.17 &16.05.17 respectively.

We like to enhance the policy cover to 15Lakh (From present 10Lakh) with deductible 5Lakh (Presently 3 Lakh) for both the policies..
I had called you customer care on 2nd May with a request for the above changes & wanted to get the details of revised premium amount and terms & conditions to effect this change. Your customer care had provided me complain no.66765241 & 66765259 with respect to above policies & assured me that somebody from Bajaj Allianz will call me & explain within 48 hours. But nobody contacted me. Today morning, I reminded your customer care again & they assured me that somebody will contact me by today evening positively. But nobody contacted till now. We never expected such treatment from Bajaj Allianz general insurance who was very prompt in earlier occasions.

May I now request you to arrange a call back to me by tomorrow & explain the details for enhancement of coverage of the above policies & help us to renew the policies with enhanced coverage.

With regards,
A.K.Sengupta

I made payment of rs.3717.00 by visa credit card to your company for third party car insurance on 14.04.2017 vide online payment reference no.67973827. Acknowledgement of payment received was sent to me on 15.04.2017. The insurance policy has not been issued to me so far. I has requested to reverse back rs. 3717.00 to my visa credit card as the insurance policy has not been issued to me. Inspite of various reminders and phone calls, emails sent to the company the charges have not been reversed to me. Finally my complaint has been lodged to your company vide complaint no.66615596.
I am not receiving any satisfactory reply and refund from the company. It is a clear case of harassment to a senior citizen. I have wasted lot of time energy for perusing the matter. Kindly resolve the matter urgently, otherwise i may be constraint to file legal claim to consumer court.
Sharanjit singh

[protected]

I purchased car insurance policy in March 2017. I had requested for all additional covers but the insurance agent (Mr. Sikandar) did not include Consumables cover in my policy. I noticed the error after payment and immediately requested to revise the policy to include Consumables cover. Since then I have been calling up daily and it has been over a month but the agent is not revising ny policy. I have made over 100 calls and also sent emails but my problem is not yet resolved. Most of the time the agent doesnt attend my calls or doesnt call me back or tells me that he is working on my case. But till date my policy has not been revised. I have not seen a more pathetic customer service.

OG[protected]-00104850

I am customer of bajaj allianz. Recently I got accident of my scooter and bajaj allianz company gave me all claim but they are not giving me rim in the claim, they are saying rim is well but the service centre saying rim is not well and service centre is showing tyre is not on the rim balance is imperfect and I am taking out my vehicle from service centre because they are charging Rs. 50/-.
Kindly please give me the claim of rim of my scooter and my insurance number is OG[protected]-00104850.

Mi ic poonam gupta maine mr. Indrajeet m gupta ([protected]) hi mujhe one time 2, 00, 000 bharne ke liye kunal luthra aur dharma zaltte ne bola tha ki 5years me dobule ho jayega ab vo bol rahe hi ki 2017 me 2, 00, 000, vapas bharo nhi to paisa nhi milega meri beti jal gai hi mujhe paise ki jurat hi candiction is critical hi beti ki agar usko kuch hota hi resposibal of bajaj

Please help me

C. E. O - maneesh segar ji and amit please action against policy regarding

Contact person [protected]

Sir,

My life insurance policy no - [protected], for a sum of rs 50, 000 matured on the 9th of march 2017.
The company, bajaj allianz life insurance co ltd - sent me a letter, stating i should submit the original policy, along with an ecs form duly signed, with the details required.
As advised, i took all the papers to the bombay branch - oriental building, fort, mumbai 400001 on april 24 2017.

The person in charge refused to accept my policy documents, telling me the matter was under scrutiny, and that he was in position to accept anything from me.
He gave me a helpline number - which i was supposed to call and make the claim, since my refund was long overdue.

I made that call - and i was told a call back would be given to me within some time.
I got no call for the same.
Even after 24 hours.

I wrote them mails - more than 1 - asking them to explain the reason why my money was not being refunded to me?
Although i got an automated reply telling me the mail was received, i did not get any reply from the team concerned. Even after 24 hours - and several calls and mails.

I have called the following numbers - pleading them to give me some explanation - some time limit - some reason explaining their behavior.

There has been not a single response from them inspite of many promises being made to me.

I have called on the following numbers -
[protected]
[protected]
[protected]
And finally,[protected]

All the numbers promised me call back by the end of the day.

Not one person had got back to me at all.

Sir - to this date i have not seen any company behave like this with its customers -
Most companies would have credited the money into my bank account without even asking for any documents.
Most calls are not answered - not a single e mail has been given a response -
And my original documents wont be accepted.

This money is important to me sir - as it is hard earned.
I have paid my premium on time - and i expect the refund to come to me on time.
I can understand a delay of about 10 to 15 days, but this is more than a 50 day delay.

If it is a scrutiny it should not be taking that long - and i need a written correspondence for the same - it is the least they can do for me.

I plead you to look into this matter at the earliest.

Thanking you

Yours truly,

Bhavna merchant

Claim no oc /18/1302/1801/00000/336
Policy no[protected]
Sir
My vehicle inova toyta cash less policy purchase by your company.
Your co. Soled cash less but whole in up and mp not tieup mostly major city like jhasnsi agra gwalior
I m not in a position to pay in advance 50% to co.

So please help me and short out the matter.
Vehicle in work shop toyta jhasnsi.
Kindly payment made to toyta by your local branch
Thanks
Madan mohan sharma
— '-'
Surveyor_name - mr mohit sahu mobile no - [protected], has coordinated to complete inspection of your vehicle ka04mq6710 and explained you claim admissibility / assessment details. Kindly get in touch with repairer to expedite repair work.

I took this policy OG[protected]-00003647 on April 15 and had provided NCB certificate of 50%. However sales advisor Rahul and Pushpak had advised that being a saturday they would take 2-3 days to get NCB processed in new car insurance. They suggested to buy policy without NCB and committed to get NCB refund processed in next week.

NCB certificate had been shared with pushpak and Rahul since long time. They have now stopped picking my phone.

Please endorse my policy with 50% NCB and get my amount refunded.

My vehicle car hyundai eon registration no is rj22 cb 0162, insurance claim no. Oc[protected] and my complaint no is 66634090. My car front bumper and beside the left door got damaged at 12/04/2017, 7.45 pm from tempo. Claim not given by company. No one person contact regarding my complaint. Not helping and not supporting customer problems. My self narendra singh contact [protected] mail [protected]@gmail.com

Please provide a receipt of renewal premium of Bajaj Allianz Life Insurence which is paid on[protected] of the policy no. [protected] my Transaction ref No IGABDZSEV4 for Rs. 18654.00 on 20 -Apr-17 11:08. It is paid through on line i.e. net banking of state bank of india of koliabor branch. The premium details are mentioned below... Policy no. [protected], product name CASH ASSURE, Date of Commence ment...4-Mar-2016,