Bajaj Allianz Complaints & Reviews

I have asked for an NCB certificate for my auto insurance policy over two weeks back. Issue number is 65339431.

Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, I am registering this complaint.

Wonder what are the rights of Insurance policy holders, and how companies like Bajaj Allianz and their executives (not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!

My name is Mohd Aamin and my Policy No. are [protected] & [protected]. My previous phone number was [protected] but now changed to [protected]. My email ID ([protected]@gmail.com). I joined on 31st July 2011 on Bajaj Allianz Super Cash Gain but since I didn't pay anything. So I want to know all about my Policy Nos status. Please let me know the details to my given email id or new phone number. Thanks.

Dear sir

i had subscribed bajaj allianz life insurance policy viz. New family gain in 2008 and my policy no.86416174 . I and my other friends were informed by their agent at erode that we were to pay the premium for the first three years only from the date of purchase of the policy and after that we need not pay premium.

I paid rs.30, 000/- (rs.10, 000/- each year) starting from 2008. We honestly paid for three years without fail.

I am now shocked to receive a cheque for rs.9964/- only -from bajaj alliance life insurance co mentioning that this is full and final payment.

Bajaj allianz while introduced the policy has fabulously informed the investor that they will protect every rupee
now they has cheated the investor by sending one third of the investment.

Pl advise as to how we are to proceed to recover our full payment.

I had put my hard earned money and got cheated.

Poor investor like me should not get cheated in future.

Dear sir
I Hansika Dilip Shah have purchased a CUG plan for Bajaj Allianz life insurance co
Ltd. Rajkot Branch. My policy no is[protected], my premium is 10000 yearly, i have completed three years premium, policy purchase in 2007, As per the statement in 2011 my fund value is
24678.00 so I have a no problem about that. But as per the statement in March 2015 my fund value is 0.00. So I have discuss with rajkot branch he said you call back direct company. So I have complain consumer Portal and before two month I have received the phone bajaj allianz and he said that your fund value around 58000 so I say please kindly sent a account statement for fund value 58000 but not received till date. he will reply that unit link plan fund value is zero impossible. So please kindly solve my problem. I have receive many call about this matter.

Regards
Hansika Dilip Shah
[protected]

Mediclaim Polciy :- OG[protected]-00004405
ID Card No :[protected]
Claim No :OC[protected]-00007980
Ref :- Claim ID 126;
Patient Name :- VIDYA M THORVE

I am having bajaj poliy no OG[protected]-00004405, my wife was admitted in the Bhabha Hospital for Dengue Treatment. I have choose cashless facility and received the amount upto Rs 2 lacs. After Discharge Dr Has called for some medical test and medical follow up. Which cost me around Rs 22000/-. I submit the reimbursement claim on 20/08/2016. Your company has called for original papers which I have subsequently submitted to your office. After successful submission of your query your company has asked for details of NEFT. That Also I have immediately submitted to your office.

But I regret to inform you that till date I have not received the my mediclaim reimbursement claim. Now It is more than 2 month that I am deprived from my legitimate dues.

Please look into the matter.

Thaanks

MR Mangesh Thorve

I have purchased a Swift Dzire car (BR 27E 8836) on 27/04/2016, which was insured by Bajaj Allianz on 27.04.2016. The policy no. was OG[protected]-00000416. Unfortunately, my car was made an accident on 19/09/2016. Further I have claim my insurance amount. After that representative of Bajaj Allianz Mr. Sagal (mob. [protected]) and Mr. Sanjay ([protected]) has give me a cheque of Rs. Two Lakh Twenty Thousand which was partial amount of my insurance claim. My total claim is Rs. 5, 57, 916/-. Now, my issue is that Mr. Sagal and Mr. Sanjay have misguided me about my balance claim. Now a days Mr. Rizwan Alam (mob. [protected] & [protected]) has interfere in my issue. These persons are always misguided me and not solving my issue. Due to this misguidance, I have mentally tortured.
Therefore, you are requested to please resolved my issue

I paid premium amount on April-2016 for the policy no-[protected] but I have not received the payment receipt yet, could you please check and send me on my registered e-mail id.
I paid though the online but at the time of payment i did not get the receipt.
Since then i am waiting to receive that but not received yet.
This problem i am facing on each premium payment. Please sort it out at the earliest.

Non receipt of claims on maturity of policy no. [protected] for group policies – direct credit. Query no.63920632 dated 23.08.2016.

I dr. Shivasharanappa banadappa hagaragi, rtd. Principal of kle society’s basavaprabhu kore college, chikodi, presently settled at kalaburagi submits the following lines for your kind information and needful action without further delay.
1. I have purchased a group insurance policy through shri. Suryakant s. Shende the manager syndicate bank, b. K. College, chikodi branch, staff & branch manager no. Code 298608 paying rs. 5, 000/- through syndicate bank a/c. No. 220/747 dated. 13.02.2009 for a period of five years.
.in spite of repeated enquiry personally and by telephonic i am not getting any positive response.
Hence, once again i place a humble request to look into the matter and arrange for payment of the maturity value of the policy amount with interest at 10% from the date of maturity within weeks time.
If i do not get my claim within one week time, i have no option than to initiate legal proceedings against the company and send a copy to press and media.
Hoping that, you settle the claim without further delay.

Thanking you.
Yours faithfully,
Dr. S. B. Hagaragi
Kalaburagi
Mob. No.[protected]

I am holding subject health guard policy since last 8 to 10 years & 3 family members (Me, my wife & my son) covered under the same. The sum insured for individual is 100000 & last year the premium was rs. 6223.

Now this year we have received renewal premium notice.in this notice the sum insured of individual is 20000 & total premium is rs. 11459. I am not able to pay this premium & requested concern agent for individual premium of only 100000. He inform me that as per irda rules minimum sum insured for individual is 20000.

I am not agree for this irda rules & how all of sudden bajaj allianz can do this without informing customer who are under the policy since last 8 to 10 years.

I want to be with bajaj allinz health guard policy but sum insured for 100000 for individual.

Kindly send me revised renewal premium notice with sum insured of 100000 for individual. Please reply by return mail as my policy is due by today modnight.

I had an insurance document for my child education with Allianz Egypt since 2005 in US$, I used to pay in installment base deducted from my Dinners card as I'm living outside the country . All of the sudden they stopped deduction starting from late 2015, I send messsge to clarify they didn't reply until May 2016 they informed me that the central bank in Egypt stopped any card transaction with foreign currency and informed me they will not be able to continue through the card, hence I asked to close the document any settle the money, they deducted arround 1800$ as penalty for not paying also it isn't my mistake, I tried to explain that however they insisted not help, and took more than 2 months to come out with the decision not to help, also that I'm still have no another one with Egyptian currency and continued it through cash payment, reply it Is a discourriging situation that will make me exit from dealing with Allianz ASAP, advising my contacts not to deal with you at all

I was looking to renew my car policy on 29th Nov 2016 wherein Mr. Umesh Dhuri ([protected]) requested to renew it immediately to gain his personal sales target. Eventhough my policy was due on Jan'17, on his request I agree to pay premium early and same was paid through cheque which was cleared in following week.

Even though amount has been deducted, I have not received policy details yet. I have send several reminders through mails/call; every time I'm getting excuses.

Please check mail records of email ids-

Arti Bagve /Thane /Direct Marketing /General
Mitesh Kanade/Thane/Direct Marketing/General

These were mail id through which I got quotations.

Request you to take strict action against these agents/service people and issue my due policy.

Repeatedly asking about my policy soft-copy. Date generated policy is on 5-dec-16. Its been 2 weeks from now
Till date i didn't receive any acknowledge from anyone.
While i am raising complaint regarding this, they just raising a complaint and sitting back (Complaint no.[protected]
And no mail reply from your team (Find mail chain for your reference)

Because of this delay my transportation is been stopped..

I mailed to level 1 priyanka. Gajbhiv01| email: priyanka. [protected]@bajajallianz.co.in. Level 2 ajinath. Kakade| email: ajinath. [protected]@bajajallianz.co.in but no response from them

I had applied for Bajaj Finance EMI Card . I had filed the online application form where it is said that i am eligible for the loan of Rs. 30, 000/-. In order to avail this loan i have to buy an EMI Card for which i had to Pay Rs. 349. I had made a payment of Rs.349 via NEFT from SBI on 02/12/2016 to purchase EMI Card from Bajaj Finance. My Transaction ref No. HSM[protected].

I want to know the status of my EMI Card and my Loan Number because i am unable to check the status & Track my EMI Card.
Today is 17/12/2016 almost 15 days complete but i did not receive me EMI card. I request your to Arrange the EMI card or refund me my money as soon as Possible.

Kindly do the needful

Regards,
Harshada Shirke
[protected]

Title: endorsement in vehicle registration number

This is the first time i have gone with bajaj car insurance and i must say that my experience after making the insurance payment is at the worst.

I have personally made several follow-ups but no one from the bajaj team nor from the insurance vendor/agent who sold the insurance has bothered giving me an update.

The payment cheque was cleared by 27th of november and the soft copy of the policy was sent by 1st of december and that too with the wrong registration number.

Now that the agency has made request for the change of my car's registration number on 7th of december, response has still been pending from "team bajaj".

I feel betrayed believing in bajaj insurance and i am deeply disappointed with the way customer has been treated.

It has been more than 15 days and i still do not have a copy of my insurance.

Regards
Pradeep
[protected]

I had taken car insurance policy from bajaj allianz in october 2016, and their agent had given this policy saying that it is cashless policy and will cover all damages. Now when i am making a claim on 12/12/16 for an accident that my car has met with, bajaj allianz is telling me that your claim cannot be cashless where the car is being repaired (Which is an authorised service centre of the company, but bajaj allianz do not have tie up there) and also they are telling me that 100% amount of damages will not be paid by them. They will reimburse only part payment.
The agent who sold the policy has left the job and the new person whom they are telling me to talk to has said that he cannot do anything.
I need assistance as i have been given misleading and wrong information while buying the car insurance policy and now while making a genuine claim the company is not taking any responsibility.

I had emailed my request to cancel the insurance policy (OG[protected]-[protected] on the same day when that got doubled by Bajaj Allianz.
It is been more than a 1.5 months now, no action is taken yet. Have mailed all the details 8 times, have called 5 times to cutomercare. But just got reassures only, not refund.

It is disappointing that their system doesn't recognize if the customer has bought already a policy from them only. I was told by their sales person that my bike insurance is expired and I have to buy new one. Bajaj must take the responsibility of this mistake and must refund my money.

I have bought a car insurance policy from Bajaj Allianz General Insurance in Nov 2015 on online portal of Coverfox. This was for my second hand car which i have bought and understood from the seller that he has not claim in previous year. Hence i have opted for no claim bonus while buying. I thought no claim bonus discount will be verified and applied. but it was accepted and i paid the premium and received the policy document. I was under impression that i am insured as i was having proper policy.

I met with minor accident in August 2016 and claimed the damages. But Bajaj has reused my claim that after a period of one month saying that no claim bonus discount which i have availed is not valid and hence my policy it self is not valid.

I asked Bajaj that why have you have not informed this me while issuing the policy, if not while issuing after issuing during Nov-15 till Aug 16. I would have paid the difference. Why they have informed me only when i have claimed. I would have paid the 400/500 discount which i have availed. The premium of 4600 which i have paid is of no use. Bajaj should refund this amount.

Ravi Kadam
[protected]@yahoo.co.in

Dear Sir?Madam

I was Working in Bajaj Allianz GIC, Bangalore as Operation Executive. I left the job in 2008. The problem is I hav applied for PF claim on that time only as per the Local HR guidelines. till now i didnt get the Claim amount and Now I cannot check the status through Online. I have Mentioned My details Below. Please Help Me out..

Name : Karunakara A
Emp ID : BG01547
Designation : Operation Executive
PF Account No : MH/PUN/300862/1729

Please Do the needfull as soon as possible.

Thanks & regards

Karunakara A
Mob - [protected]
Email ID - Karunakara.[protected]@gmail.com

Hi concern,

Recently i have given my vehicle for servicing where i claimed for the insurance. I have denied for the claim as per mr rao[protected] i can't claim for the same. I have claimed for left side door and car bonnet damage. Only thing he has agreed to left side door and for bonnet he simply denied & informed me that you can claim next time. When i told him that i will renew with your company, he said its your wish and also every company follows the same.

So tell me one thing if every company follows the same behavior then why should i go with you.

Thanks for not listening to my plea.

Vehicle no-ts07 ey 8374
Vitara brezza
Policy no - og[protected]-0013038

Regards,
Shyam
M-[protected]

I have done a ulip policy no. [protected]. Through policy bazar. At the time of policy it has been told that as it is online policy hence it will not attracts any charges. Till date i have paid amt of rs 17500 collectively as premium against my policy. Today i have seen my a/c balance and it shows policy value of rs 16989 out of which rs 883 as regular service charges. Which clearly shows due to your charges only i am getting loss in my policy.
1. Sir why company is charging so much of policy administration charges when in case of loss also i have not seen any fund switch ( which has been promised by bajaj at the time of policy that they will do automatic fund switch so there will not be any loss).
2. Why you are deducting mortality charges.
3. What are the benefits i got from this policy till date.