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Bajaj Allianz Complaints & Reviews

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Updated: Nov 28, 2025
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Bajaj Allianz reviews & complaints page 53

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S
shabimohamedic
from Coimbatore, Tamil Nadu
Feb 25, 2017
Resolved
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Address: 641666

Dear sir,
my name shabi mohamed.M . my ic code : [protected]; bajaj life insurance,
Tirupur branch..

Ic code activating last year nov 2015, 09/02/2015 login one policy
premium Rs.60000/ commission Received.

last Year dec, 2016 go to login branch my code terminated. reagain my
code activating. policy login premium Rs.800000/-. my code active login
here policy.

this policy customer cheque bounced. so not policy issue.. this time
commissiion bill for the period 21/12/2016 to 31/12/2016. i am received
commission on Rs.2217/-

previeous policy renewal commission .. policy numbers, 1. [protected] date
renewal on 06/05/16. 2. [protected] renewal on 28/07/16, 3. [protected]
renewal on 27/07/16. 4. [protected] renewal on 13/05/16 all policy
commission received on bill cycle 21/12/2016 to 31/12/2016.

reagain my code activating. policy login premium Rs.800000/- policy date
20/01/17 . my code active login here policy.

commission received on bill cycle 01/02/2017 to 10/02/2017..

policy number : [protected], [protected] this policy commission not received
last 2 years, all policy commission received but why cannot u relese this
policy commission. commission amount bulk so u not pay this policy
commission...
yearly once this two policy commission very tension boss.

pls help me .. dec2015 commission loss 13000/- this year same what problem
i need u r helkp ..

penting all policy commission pls relies boss..comeing cycle relies ..pls
as soon as possible...

pls relies this policy commission...

by

shabi mohamed.m
[protected]
tirupur..
[protected]@gmail.com
Feb 25, 2017
Complaint marked as Resolved 
Dear sir, my name shabi mohamed.M . my ic code : 1002265196; bajaj life insurance, Tirupur branch.. Ic code activating last year nov 2015, 09/02/2015 login one policy premium Rs.60000/ commission Received. last Year dec, 2016 go to login branch my code terminated. reagain my code activating. policy login premium Rs.800000/-. my code active login here policy. this policy customer cheque bounced. so not policy issue.. this time commissiion bill for the period 21/12/2016 to 31/12/2016. i am received commission on Rs.2217/- previeous policy renewal commission .. policy numbers, 1. 0285764817 date renewal on 06/05/16. 2. 0303703620 renewal on 28/07/16, 3. 0303650400 renewal on 27/07/16. 4. 0300693651 renewal on 13/05/16 all policy commission received on bill cycle 21/12/2016 to 31/12/2016. reagain my code activating. policy login premium Rs.800000/- policy date 20/01/17 . my code active login here policy. commission received on bill cycle 01/02/2017 to 10/02/2017.. policy number : 0238568015, 0283773915 this policy commission not received last 2 years, all policy commission received but why cannot u relese this policy commission. commission amount bulk so u not pay this policy commission... yearly once this two policy commission very tension boss. pls help me .. dec2015 commission loss 13000/- this year same what problem i need u r helkp .. penting all policy commission pls relies boss..comeing cycle relies ..pls as soon as possible... pls relies this policy commission... by shabi mohamed.m 9791680736 tirupur..
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
Bajaj Allianz Customer Care's response
Hi Shabi,

Thanks for letting us know that your complaint has been resolved. Please let us know if we can assist you further. Have a good day.

Regards,
Bajaj Allianz Life Insurance Team.
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    S
    sunny vadakkedath
    from Chennai, Tamil Nadu
    Feb 17, 2017
    Resolved
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    Address: 673612

    I purchase led tv from bismi and i taken the finance in bajaj and all the instalment are clear no single installment is pending and i take an extende warrenty too i didt get the policy copy yet i get only the policy number through msg so i kndly request you to send me through email a soft copy of policy detai.
    I didnt get the extended warrenty copy yet my policy number is og[protected]-00642314 pls send me on [protected]@gmail.com
    Mar 20, 2017
    Complaint marked as Resolved 
    Bajaj Allianz customer support has been notified about the posted complaint.
    Verified Support
    Feb 17, 2017
    Bajaj Allianz Customer Care's response
    Hi Sunny,

    We've made a note of your concern and shared the same with our relevant team. Please send in your contact no. at help.[protected]@bajajallianz.co.in so that our team can connect & help you with the policy copy soon.

    Please note we've registered your case under the Reference no. BA - 1127. Request you to mention the same in the subject line of the email while sending in the details or for any future follow-ups.

    Regards,
    Bajaj Allianz General Insurance
    I have purchased two wheeler policy through phone and in place of renewing my old policy ( OG[protected]-[protected]new policy ( OG[protected]-[protected] was issued . I have mailed them to cancel my policy but didn't get any acknowledgement or confirmation.
    Bajaj Allianz Customer Care's response, Apr 10, 2017
    Verified Support
    Hi Rahul,

    Your concern has been forwarded to the relevant team. Also, please share your contact no. via email at [email protected]. so that we connect with you faster.

    Please note we've registered your issue under the Reference No.: BA - 1150. Do mention the same in the subject line of the email for any future follow-ups.

    Regards,
    Bajaj Allianz General Insurance
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      V
      Vineela Meesala
      Feb 9, 2017
      Resolved
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      Address: 603116
      Website: www.bajajallianz.co.in

      HI,
      I have this BAJAJ ALLIANCE- SARVE SHAKTI SURAKSHA with policy number :[protected] and Membership number [protected].
      I have submitted my policy documents for Cancellation at TCS Insurance Operations, Thoraipakkam, Chennai on FEB 4th, 2017

      I Called on customer care of BajajAllainz on FEB 9th, 2017 and surprised to find that the policy is still active.

      How many days will it take to process an account for cancellation.
      When exactly will I receive my refund amount.

      Hope for speedy process and a reply for this

      Thanks
      Vineela U
      May 11, 2017
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Verified Support
      Feb 09, 2017
      Bajaj Allianz Customer Care's response
      Hi Vineela,

      Regret for the inconvenience. Kindly share your contact number so that our team can contact you with all details.

      Regards,
      Bajaj Allianz Life Insurance Team.
      Feb 09, 2017
      Updated by Vineela Meesala
      HI BA,
      Thanks for reply.
      Please reach out to me on [protected]

      Regards
      Vineela U
      Verified Support
      Feb 10, 2017
      Bajaj Allianz Customer Care's response
      Hi Vineela,

      Thanks for sharing your contact details. We have shared your concern with our respective team. They will contact you at earliest.

      Regards,
      Bajaj Allianz Life Insurance Team.
      Feb 13, 2017
      Updated by Vineela Meesala
      hi BA,
      Please check the Bluedart consignment # : [protected], shared by the Chennai branch officer Mr.Suresh.
      The documents are couriered and received by Bajaj Allianz Pune office. Please track and let me know the status.

      Thanks
      Vineela U
      Feb 15, 2017
      Updated by Vineela Meesala
      hi BA,
      Can you please get back with reply. I did not receive any call back even after 2 days.
      Mailed to citi.[protected]@bajajallianz.com to stop ECS, but no reply.
      Mailed to [protected]@bajajallianz.co.in & help.[protected]@bajajallianz.co.in for information on policy cancellation, but no reply.

      Please tell me, if Bajajallianz will not work on mails.

      Thanks
      Vineela U
      Feb 24, 2017
      Updated by Vineela Meesala
      hi BajajAllianz,

      I have paid 179, 733/- in total for this policy and I received only 163, 534/-
      Your representative said only 11, 000 will be charged as some cancellation fee and I'll receive 168, 000/- as refund.

      But you just gave me 163, 534/- . How many hidden charges do you have.
      You seem to have find an splendid corporate way to CHEAT customers.

      I will definitely not recommend any BAJAJ product to anyone.
      HI BA,
      Thanks for reply.
      Please reach out to me on [protected]

      Regards
      Vineela U
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        B
        B raval
        from Ahmedabad, Gujarat
        Feb 2, 2017
        Resolved
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        Address: 384315

        Master Policy Holder Details
        Policy Holder Name : Dena Gujrat Gramin Bank
        Policy No. [protected]
        Date of Commencement : 07-Jul-2010

        Individual Coverage Details
        Insured Member Name : My Name is Mrs.Lilaben Bhikhabhai Raval.
        Membership No. : [protected]
        Sum Assured (Rs) : 50000
        Date of Birth : 01-Jan-1968
        Premium : : 2000
        Application No. : [protected]
        Feb 2, 2017
        Complaint marked as Resolved 
        Toll Free No. 1800- 209- 7272 Tel No.(020) 30514749 Email ID: [email protected]
        Bajaj Allianz customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2017
        Bajaj Allianz Customer Care's response
        Hi Lilaben,

        We apologise for the inconvenience. Kindly share your contact details with us. Our team will contact you on priority.

        Regards,
        Bajaj Allianz Life Insurance Team.
        When I purchased R.O. & when I take a personal loan, both time by company give me insurance policy, I ask why, answer give to me:- it's a normal process. Sir/Madam, I don't want a insurance policy, please give refund to me or create a complaint.
        Chainsukh Swarnkar, [protected]
        Nagaur (Rajasthan)

        Thanks.

        Maturity Policy Payment not received - Comment #2658722 - Image #0
        Maturity Policy Payment not received - Comment #2658722 - Image #1
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          R
          rsy1970
          from Mumbai, Maharashtra
          Feb 1, 2017
          Resolved
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          Address: Mumbai City, Maharashtra, 400001

          Bajaj Allianz — Post hospitalisation claim is delayed too much


          On Jan 9, 2017 Submit a Complaint
          Mediclaim Polciy :- OG[protected]-00004405
          ID Card No :[protected]
          Claim No :OC[protected]-00007980
          Ref :- Claim ID 126;
          Patient Name :- VIDYA M THORVE

          With above compliant Company has given the response as below:-
          Complaint Status [Jan 09, 2017] Bajaj Allianz customer support has been notified about the posted complaint.
          Bajaj Allianz Customer Care's response, Jan 11, 2017
          Your concern has been registered under the reference no.: BA - 111.

          Updated: Jan 16, 2017

          Present Status :- Company has given the NEFT form to be filled for transfer of mediclaim amount. Almost 15 days has lapsed after submitting the NEFT form, But till date I have not received the funds. Its really disgusting that after 2 to 3 months period company is not able to settle our mediclaim dues.

          I would like to make point that proper status of my claim has to be communicated to me, and delay of claim by the company is liable to fetch interest for delay period. I hereby demand the Interest should be paid for me for delayed period. As your written assurance regarding the settlement of claim within 14 days is not implemented.

          Hence I have no choice but to lodge the complaint to higher authority if my claim is not settled within couple of days.

          Regards,

          Mangesh Thorve
          Mar 5, 2017
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2017
          Bajaj Allianz Customer Care's response
          Hi Mangesh,

          Our sincere apologies for the inconvenience caused. Our team is already working closely to sort this out. Please be assured, they'll surely get back to you with further updates. Appreciate your patience in the meanwhile.

          Regards,
          Bajaj Allianz General Insurance
          Hello there,

          I didn't receive Bajaj Allianz bike insurance policy. I got this text
          Dear AYYANKI, Your BAJAJ ALLIANZ Online Policy Number is OG[protected]-00152316.
          Can you please send soft copy of this policy.

          Pls do the needful.

          Thanks
          Ganesh ayyanki
          [protected]@gmail.com
          Bajaj Allianz Customer Care's response, Feb 21, 2017
          Verified Support
          Hi Ayyanki,

          We've noted your concern and shared the same with our team. Be assured they'll have the policy copy sent to you at the earliest. Meanwhile, please share your contact number at [email protected] so that our team can connect with you for any query.

          Your case is registered under the Reference no.: BA - 1128. Request you to mention the same in the subject line of the email while sending in the details or for any other future follow ups.

          Regards,
          Bajaj Allianz General Insurance
          Bajaj Allianz Customer Care's response, Feb 27, 2017
          Verified Support
          Hi Ayyanki,

          We have received a feedback from our team that they have shared the policy copy with you via email. Do let us know in case of further assistance. Have a great day ahead!

          Regards,
          Bajaj Allianz General Insurance
          Sir my car insurance paper is lost please provide duplicate insurance paper my car vehicle number DL 2C AC 3666...my gmail id [protected]@gmail.co
          Bajaj Allianz Customer Care's response, Apr 10, 2017
          Verified Support
          Hi Mohit,

          We're keen to assist you. Request you to send in your contact & policy no. via email at [email protected] so that we can help you with the policy copy ASAP.

          Also, we've registered your complaint with the Reference No.: BA - 1152, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details. Thank you.

          Regards,
          Bajaj Allianz General Insurance
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            V
            from Bengaluru, Karnataka
            Jan 31, 2017
            Resolved
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            Address: Solapur, Maharashtra

            मेरा पॉलीसी नं.[protected] है.मेरी पॉलिसी Matured हो गई है एसिलिए मै आपके सोलापूर ऑफिस (महाराष्ट्र) मेे सुबह ९.३० को गया था लेकिन ऑफिस में १०:३० तक कोई भी जबाबदार ऑफिसर उपस्तिथ नही था शिवाय peon और मार्केटिंग स्टाफ के.इसिलिए मुझे ऑफिस मे जाने एवम् फिर से आपके ऑफिस मे आने के कारण मेरा पेट्रोल आैर वक्त आपके आफिस स्टाफ वक्त मेे उपस्थित न होने के कारण खर्च हो गया.वास्तविक आपके ऑफिस का टाईमिंग सुबह ९ से शुरु होता है.
            धन्यवाद !
            विश्वनाथ आंधळकर
            [protected]
            Mar 3, 2017
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            Jan 31, 2017
            Bajaj Allianz Customer Care's response
            Hi Vishu,

            We are sorry for the inconvenience. We have shared your complaint with our respective team. They will contact you on priority.

            Regards,
            Bajaj Allianz Life Insurance Team.
            As mentioned above Myself Pradeep V Chappanmath paid my life insurance policy no-[protected] through net banking on dated:-09-feb-2017.Amount Rs 18930/- still not received receipt of this so please send receipt to my mail id [protected]@gmail.com, as early as possible it is very urgent.

            waiting for your reply
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              G
              gsingh1
              Jan 27, 2017
              Resolved
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              Address: Dehradun, Uttarakhand, 248140
              Website: www.bajajallianz.com/Corp/motor-insurance/car-insurance.jsp

              Dear Ma'am / Sir,
              Please be requested that i had can insurance OG[protected]-00078329 Expiring On 17-JAN-17. which was renew on 12 jan 2017. But since i have not received any renewed policy regarding this matter i have sent many email and called them many time but till now no move .
              I'm an United Nations Staff member ; not easy to chase them on phone/ mail as iam in field mission.Hence requesting you to take necessary action as i have sent many e mail and not getting any response.
              Many Thanks
              Gurmeet Singh
              gurmeet.[protected]@gmail.com
              [protected]@un.org
              Mar 2, 2017
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been notified about the posted complaint.
              Jan 27, 2017
              Updated by gsingh1
              Please be requested that i had an insurance OG[protected]-00078329 Expired On 17-JAN-17. which was renewed on 12 jan 2017. But till now i have not received any renewed policy; regarding this matter i sent many email and called them many time but till now no move .
              requesting you to take necessary action .
              Many Thanks
              Jan 28, 2017
              Updated by gsingh1
              GOOD
              Jan 28, 2017
              Updated by gsingh1
              GOOD
              Jan 28, 2017
              Updated by gsingh1
              Done
              Verified Support
              Jan 30, 2017
              Bajaj Allianz Customer Care's response
              Hi Gurmeet,

              We've highlighted your issue to our team. Be assured, they'll surely help you with the renewed policy at the earliest. Also, request you to share your contact no. athelp.[protected]@bajajallianz.co.in as it will help us connect with you faster.

              Please note we've registered your issue under reference no.: BA - 1122. Do mention the same in the subject line of the email while sending in the details. Thank you.

              Regards,
              Bajaj Allianz General
              Sep 04, 2017
              Updated by gsingh1
              Thank you for your quick action. Appreciated.
              Jan 09, 2018
              Updated by gsingh1
              solved
              Add full address

              Policy renewal - Comment #2654013 - Image #0
              I am Navjiwan, I have not got my reciept of life insurance polcy no. [protected] paid Rs.11996 on 15.10.2016 please send me soon the same . at [protected]@yahoo.com my address w. no. 6, v.p.o. miani, teh dasuya, hoshiarpur, punjab
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                Y
                Yashwanth Kumar Gowda
                from Delhi, Delhi
                Jan 27, 2017
                Resolved
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                Address: Bangalore, Karnataka, 575057
                Website: www.bajajallianz.com/Corp/motor-insurance/car-insurance.jsp

                I had taken car insurance policy from bajaj allianz in february 2016 when i bought my new car Ford Eco sports from Metro Ford, saying that it is cashless policy and will cover all damages. Now when i am making a claim on 25/01/2017 for an damage that my car has met with, bajaj allianz surveyor is telling me that your claim cannot be made for multiple damage and only one damage can be taken on this claim.

                I need assistance as i feel i have been misleading and wrong information while buying the car insurance policy and now while making a genuine claim the company is not taking any responsibility.
                Mar 17, 2017
                Complaint marked as Resolved 
                Bajaj Allianz customer support has been notified about the posted complaint.
                Jan 27, 2017
                Updated by Yashwanth Kumar Gowda
                Contact Number - [protected]
                Verified Support
                Jan 31, 2017
                Bajaj Allianz Customer Care's response
                Hi Yashwanth,

                We'd like to discuss this further. Please share your policy no. at help.[protected]@bajajallianz.co.in so that our team can get in touch with you soon.

                Your concern has been registered under the Reference No.: BA - 1124. Do mention the same in the subject line of the email while sending in the details. Thank you.

                Regards,
                Bajaj Allianz General
                Verified Support
                Feb 14, 2017
                Bajaj Allianz Customer Care's response
                Hi Yashwanth,

                We've been updated by our team that your concern has been addressed. Thank you for your cooperation and have a great evening ahead!

                Regards,
                Bajaj Allianz General Insurance
                Hi,
                I have been taken policy from Bajaj Allianz life insurance company policy,
                premium paid at once for 10 years, I have called Insurance helpline [protected] they were not providing complete details, even i called in my local place in Goa. not given my right number, I"m asking is there any one responsible person to give right information
                Policy no [protected]. By 27th jan 2017 I should get survival benifit amount but till now no update from bajaj and the Customer care is also unable to provide information. Please let me how to get this amount.
                Dear sir,
                please be informed that I had purchased a motor vehicle policy form your company quoting my registration no 74-X-9689 but in policy by mistake it has been quoted as 740 -X-9689.Policy no OG[protected]-00113196
                Would you please suggest how should I correct the same in my email [protected]@gmail.com.

                Basant Agarwal
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                  V
                  Vinay_Singla
                  from Mumbai, Maharashtra
                  Jan 24, 2017
                  Resolved
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                  Address: 121001
                  Website: Bajaj Alliance

                  Hi.. Can anybody please send me my insurance soft copy I need to travel outside town and its been 2 days I am following up with some one Pooja in janakpuri office and I am not getting any reply from her. what kind of services you are providing .. when I had to make the payment I was getting 2-3 calls per day now when I paid no one is bothered to give me the copy of the insurance note.
                  Feb 25, 2017
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2017
                  Bajaj Allianz Customer Care's response
                  Hi Vinay,

                  Allow us to help you with this. Please share your contact & policy no. at help.[protected]@bajajallianz.co.in so that we can have the policy copy sent to you ASAP.

                  Please note we've registered your case under the Reference no.: BA - 1121. Do mention the given reference no. in the subject line of the email while sending in the details.

                  Regards,
                  Bajaj Allianz General Insurance
                  Digital km in damage
                  Mobile-[protected]
                  I had submitted a name change request to bajaj allianz insurance on Jan 6th and it has been more than 20 days with no update from their side.

                  Issue No: 65390463
                  Bajaj Allianz Customer Care's response, Feb 3, 2017
                  Verified Support
                  Hi Ranjith,

                  We've made a note of your concern and have highlighted the same to our team. They'll soon get in touch to help you further with the rectified documents.

                  Also, we've registered your case under the Reference No.: BA - 1125. Do mention the same in the subject line of the email for any future follow-ups.

                  Regards,
                  Bajaj Allianz General Insurance
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                    G
                    Grvjipmer
                    from Jalandhar, Punjab
                    Jan 23, 2017
                    Resolved
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                    Address: Basti, Uttar Pradesh, 272001

                    My policy number is [protected]. Cash gain economy . Policy commencement date 28/01/2011. I have not received any cash benefit till now which was supposed to happen after 3 and 6 years of commencement. Kindly provide relevant details as soon as possible . In case you delay providing details I would be bound to surrender my policy because it seems to be more of a loss anyhow and i wouldn't risk for more 8years with Bajaj Allianz.
                    Feb 25, 2017
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 23, 2017
                    Bajaj Allianz Customer Care's response
                    Hi,

                    We sincerely regret the inconvenience caused. To proceed further, we need your contact no. so that our team can contact you and resolve your issue as earliest.

                    Regards,
                    Bajaj Allianz Life Insurance Team.
                    Jan 24, 2017
                    Updated by Grvjipmer
                    Looking forward to receiving a relevant response from your side.
                    Mob no [protected]
                    Kindly contact as soon as possible
                    Verified Support
                    Jan 25, 2017
                    Bajaj Allianz Customer Care's response
                    Hi,

                    Thanks for sharing your contact details. We have shared your concern with our respective team.
                    They will contact you on priority.

                    Regards,
                    Bajaj Allianz Life Insurance Team.
                    Looking forward to receiving a relevant response from your side.
                    Mob no [protected]
                    Kindly contact as soon as possible.
                    Sir,
                    i had lost my vehicle document. I have pulssor 150 dtsi
                    which frame no md2a11cz8fwf30706
                    engine no dhzwff49956
                    registration no jh01bx7326
                    name shamsher alam
                    mobile no [protected]
                    mail id [protected]@gmail.Com
                    Bajaj Allianz Customer Care's response, Jan 31, 2017
                    Verified Support
                    Hi Shakir,

                    We've noted your concern and intimated the same to our team. Also, if you could share your policy no. at [email protected], as it will help us expedite the process.

                    We've registered your case under the Reference no.: BA - 1123. Please mention the same in the subject line of the email while sending in the details or for any future follow-ups.

                    Regards,
                    Bajaj Allianz General Insurance
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                      D
                      divyarp
                      from Ankleshwar, Gujarat
                      Jan 21, 2017
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                      Address: Bharuch, Gujarat, 393002
                      Website: [email protected]

                      Dear Sir,

                      I have been taken policy from Bajaj Allianz life insurance company vide policy no-[protected]. i paid 7 years premium and the amount is 7 lac. one lac per yer. today market value is only Rs-787000/- due to not increase my portfolio, i call customer care and as per him i have to pay Rs-22000 (approx) for surender the policy. that is not the rules when i buy the policy. that time only 3 years i suppose to pay premium only.
                      please advise me for next course of action or i can mail to PMO office and finance ministry.just i leave the job and i need urgent money for my child education.
                      Feb 23, 2017
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 23, 2017
                      Bajaj Allianz Customer Care's response
                      Dear Divya,

                      We are sorry for the inconvenience.

                      Thank you for sharing policy details. We request you to provide your contact no. so that our team can contact you on priority.

                      Regards,
                      Bajaj Allianz Life Insurance Team.
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                        M
                        from Bhopal, Madhya Pradesh
                        Jan 20, 2017
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                        Address: Bhopal, Madhya Pradesh, 462023

                        Policy No. OG[protected]-00007847
                        Date of Accident[protected]

                        I have submitted my claim form stating that my vehicle got damaged due to an accident at night time - when a loading auto was overtaking from wrong side and hit my car. Due to this my back light and left side doors got damaged.
                        In this situation i suddenly turn my vehicle to right side and there also the chassis got damaged by hitting one big stone lying on the roadside.

                        In above statement there is no any false statement - but as per your surveyor Mr. Sonu Narware (Mobile No [protected]) & his Boss Mr. Sameer Yadav (Mobile No [protected]) - Claim is rejected stating that damages are not in line with the given statement.

                        How any person by his judgement can say that my statement is wrong - without giving any justified reason? While I have given the actual reason (because I only know what happened...)

                        This type of negative response by surveyor can lead to spoil the image of such a good company like Bajaj (I have a good experience of 7 years association with Bajaj)
                        It may also lead to force a customer to give false story - which can be immoral but acceptable to surveyor (just to get the claim benefit)
                        I have not done this type of nonsense and hence i am very upset after rejection of my claim (as I have to pay almost 30000/- INR from my own pocket even after having a valid Insurance)
                        I humbly request you to please look in to this matter and provide best possible resolution as soon as possible.

                        Kind Regards,
                        Mohd. Danish Khan
                        (Son of Mr. Rafique M Khan)
                        Mob - [protected]
                        email - [protected]@gmail.com
                        +1 photos
                        Feb 25, 2017
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 25, 2017
                        Bajaj Allianz Customer Care's response
                        Hi Danish,

                        We're sorry to hear about this incident. Please allow us to get your issue checked with our team and we'll get back with an update.

                        We've registered your case under the Reference No.: BA - 1120. Please mention the same in the subject line of the email for any future follow-ups.

                        Regards,
                        Bajaj Allianz General Insurance
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                          S
                          sajuktr2003
                          from Delhi, Delhi
                          Jan 18, 2017
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                          Address: 641010

                          I am writing this letter for asking about refund the money. Last month I have paid the insurance amount of my car Rs. 4203 on 09/12/2016 through net banking (syndicate bank, karunya nagar, coimbatore). That amount has been detected from my account but I have not get the insurance renewal because some technical problem. So I paid again on 10/12/2016 and renewed the insurance (Bajaj Allianz Insurance) Policy no. is OG[protected]-00073604

                          I would be very grateful to you if you could do the needful at the earliest as it is more than one month’s that we have not received our payment back. I would be obliged if you look into the matter personally and arrange my refund at the earliest. Also i would like to request management to look seriously in this type of faults. As a customer i had very much disappointed. So please try to solve my problem.


                          Thanking you,
                          Yours sincerely,

                          saju Thomas
                          ph:[protected]
                          Feb 19, 2017
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 19, 2017
                          Bajaj Allianz Customer Care's response
                          Hi Saju,

                          We have escalated your issue to our team. They'll look into it and shall get in touch with you to help you with the refund status.

                          Please note we've registered your complaint under the Reference No.: BA - 1118. Do mention the given reference no. in the subject line of the email for any future follow-ups.

                          Regards,
                          Bajaj Allianz General Insurance
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                            7
                            7srinivas
                            from Gurgaon, Haryana
                            Jan 17, 2017
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                            Address: 500032

                            I have taken Insurance from Bajaj Allianz on 28- Apr-2016 and Commencement date was on 03- May-2016, policy # [protected] .

                            And the reason am complaining is, last week I got admitted in hospital and given this Bond to the staff for claim and they came back that your treatment is not getting covered in policy, this was told by Bajaj Allianz to the hospital staff and when I have called Insurance helpline [protected] they were not providing complete details why I am not covered, instead said blinding your treatment is not covered.

                            When I have stressed them to provide details they told to send email to [protected]@bajajallianz.co.in and I have sent email on 12 Jan 2016 from [protected]@gmail.com and till now haven't received any response on my question - attached is the email, I have thrice followed up.

                            Request you to please resolve this for me.
                            +9 photos
                            Feb 19, 2017
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 19, 2017
                            Bajaj Allianz Customer Care's response
                            Hi Srinivas,

                            We apologise for the inconvenience. We have noted your concern & escalated the same to our team. They'll review this & shall get back with an update.

                            Regards,
                            Bajaj Allianz Life Insurance Team.
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                              D
                              Deependra Singh chauhan
                              from Chittaurgarh, Rajasthan
                              Jan 17, 2017
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                              Address: Agra, Uttar Pradesh, 282001
                              Website: No

                              My bike I repaired in insurance period but I am not satisfied with company services.i request you kindly repair/service my bike proper way . I am not satisfied fuel tank .My bike fuel tank condition is very rediculous form and not adjust very well. I requested you please take some necessary action regarding my complaint so that I work smoothly in my department with regards Dipender singh
                              Feb 19, 2017
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Jan 17, 2017
                              Updated by Deependra Singh chauhan
                              Bajaj Allianz — Not good service

                              1 Review
                              De Deependra Singh chauhan on Jan 17, 2017
                              Mark as Resolved

                              My bike I repaired in insurance period but I am not satisfied with company services.i request you kindly repair/service my bike proper way . I am not satisfied fuel tank .My bike fuel tank condition is very rediculous form and not adjust very well. I requested you please take some necessary action regarding my complaint so that I work smoothly in my department with regards Dipender singh
                              Verified Support
                              Jan 19, 2017
                              Bajaj Allianz Customer Care's response
                              Hi Deependra,

                              Allow us to assist you with this. Please share your contact & policy no. here at help.[protected]@bajajallianz.co.in and we'll have our team connect with you soon to address your concern.

                              Also, we have registered your issue under the reference no.: BA - 1117. Please do mention the given reference no. in the subject line of the email while sending the details. Thank you.

                              Regards,
                              Bajaj Allianz General Insurance
                              Hi, I had earlier registered a complaint numbered[protected] where I had stated that my surrender application had reached the Thoraipakkam on 11th of January(as seen in the attachment) but I got no updates on its processing.

                              Name: Annu Sharma
                              DOB: 23-Sep-1991
                              Membership Number: [protected]
                              Premium: 1500/month

                              Not good service - Comment #2642017 - Image #0
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                                B
                                Bajaj Allianz Policy Holder
                                from Delhi, Delhi
                                Jan 16, 2017
                                Resolved
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                                I have asked for an NCB certificate for my auto insurance policy over two weeks back. Issue number is 65339431.

                                Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, I am registering this complaint.

                                Wonder what are the rights of Insurance policy holders, and how companies like Bajaj Allianz and their executives (not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!
                                Feb 16, 2017
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 16, 2017
                                Bajaj Allianz Customer Care's response
                                Hi,

                                We've made a note of your concern and conveyed the same to our team. They'll look into it and shall connect with you soon & help you with the NCB certificate.

                                Your issue has been registered with the Reference No.: BA - 1116. Do mention the same in the subject line of the email for any further follow-ups.

                                Regards,
                                Bajaj Allianz General Insurance
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                                  A
                                  Aamin Wangmayum
                                  from Margherita, Arunachal Pradesh
                                  Jan 16, 2017
                                  Resolved
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                                  Address: 636004
                                  Website: www.bajajallianz.com

                                  My name is Mohd Aamin and my Policy No. are [protected] & [protected]. My previous phone number was [protected] but now changed to [protected]. My email ID ([protected]@gmail.com). I joined on 31st July 2011 on Bajaj Allianz Super Cash Gain but since I didn't pay anything. So I want to know all about my Policy Nos status. Please let me know the details to my given email id or new phone number. Thanks.
                                  Feb 17, 2017
                                  Complaint marked as Resolved 
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 16, 2017
                                  Bajaj Allianz Customer Care's response
                                  Hi Mohd Aamin,

                                  Thanks for providing your all required details. We have shared your concern with our respective team. They will contact you on priority.

                                  Regards,
                                  Bajaj Allianz Life Insurance Team.
                                  My name is Sunil Kumar. I buy Hitachi Ac on 19.07.2015. my all payments are done but Noc not received. Please sent me the Noc of Ac. My bill no. is 25398 dated 19.07.2015 from Bansal electronics
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                                    R
                                    rmtny
                                    from Delhi, Delhi
                                    Jan 10, 2017
                                    Resolved
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                                    Address: 638010
                                    Website: CONSUMER COMPLAINTS

                                    Dear sir

                                    i had subscribed bajaj allianz life insurance policy viz. New family gain in 2008 and my policy no.86416174 . I and my other friends were informed by their agent at erode that we were to pay the premium for the first three years only from the date of purchase of the policy and after that we need not pay premium.

                                    I paid rs.30, 000/- (rs.10, 000/- each year) starting from 2008. We honestly paid for three years without fail.

                                    I am now shocked to receive a cheque for rs.9964/- only -from bajaj alliance life insurance co mentioning that this is full and final payment.

                                    Bajaj allianz while introduced the policy has fabulously informed the investor that they will protect every rupee
                                    now they has cheated the investor by sending one third of the investment.

                                    Pl advise as to how we are to proceed to recover our full payment.

                                    I had put my hard earned money and got cheated.

                                    Poor investor like me should not get cheated in future.
                                    Feb 10, 2017
                                    Complaint marked as Resolved 
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2017
                                    Bajaj Allianz Customer Care's response
                                    Hi Sir,

                                    We apologise for the inconvenience. Kindly share us your contact details along with your E-mail id. Our team will look into it on priority.

                                    Regards,
                                    Bajaj Allianz Life Insurance Team.
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                                      D
                                      Dilip S
                                      from Jalalpur, Gujarat
                                      Jan 10, 2017
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                                      Address: Rajkot, Gujarat, 360007
                                      Website: Bajaj allianz consumer portal

                                      Dear sir
                                      I Hansika Dilip Shah have purchased a CUG plan for Bajaj Allianz life insurance co
                                      Ltd. Rajkot Branch. My policy no is[protected], my premium is 10000 yearly, i have completed three years premium, policy purchase in 2007, As per the statement in 2011 my fund value is
                                      24678.00 so I have a no problem about that. But as per the statement in March 2015 my fund value is 0.00. So I have discuss with rajkot branch he said you call back direct company. So I have complain consumer Portal and before two month I have received the phone bajaj allianz and he said that your fund value around 58000 so I say please kindly sent a account statement for fund value 58000 but not received till date. he will reply that unit link plan fund value is zero impossible. So please kindly solve my problem. I have receive many call about this matter.

                                      Regards
                                      Hansika Dilip Shah
                                      [protected]
                                      Feb 10, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Allianz customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 10, 2017
                                      Bajaj Allianz Customer Care's response
                                      Hi Hansika,

                                      Thank you for sharing all the required details. We have shared your concern with our respective team. They will contact you on priority.

                                      Regards,
                                      Bajaj Allianz Life Insurance
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                                        R
                                        rsy1970
                                        from Mumbai, Maharashtra
                                        Jan 9, 2017
                                        Resolved
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                                        Address: Mumbai City, Maharashtra, 400004

                                        Mediclaim Polciy :- OG[protected]-00004405
                                        ID Card No :[protected]
                                        Claim No :OC[protected]-00007980
                                        Ref :- Claim ID 126;
                                        Patient Name :- VIDYA M THORVE

                                        I am having bajaj poliy no OG[protected]-00004405, my wife was admitted in the Bhabha Hospital for Dengue Treatment. I have choose cashless facility and received the amount upto Rs 2 lacs. After Discharge Dr Has called for some medical test and medical follow up. Which cost me around Rs 22000/-. I submit the reimbursement claim on 20/08/2016. Your company has called for original papers which I have subsequently submitted to your office. After successful submission of your query your company has asked for details of NEFT. That Also I have immediately submitted to your office.

                                        But I regret to inform you that till date I have not received the my mediclaim reimbursement claim. Now It is more than 2 month that I am deprived from my legitimate dues.

                                        Please look into the matter.

                                        Thaanks

                                        MR Mangesh Thorve
                                        Feb 14, 2017
                                        Complaint marked as Resolved 
                                        Bajaj Allianz customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 11, 2017
                                        Bajaj Allianz Customer Care's response
                                        Hi,

                                        We're sorry to hear about this. We'll get this checked with our team internally and shall get back to share an update on the same. Also, please share your contact number at help.[protected]@bajajallianz.co.in as it will help us to connect with you soon.

                                        Your concern has been registered under the reference no.: BA - 111. Please mention the given reference no. in the subject line of the email while sending in your details or for any other future follow ups.

                                        Regards,
                                        Bajaj Allianz General Insurance
                                        I also book may two wheeler insurance renewal online book for policy bazzar amount Rs. 1127/- in My policy no OG[protected]-00149775 at bajaj allianz general ins on 09/01/2017. but not receive policy soft copy my mail id
                                        Bajaj Allianz Customer Care's response, Jan 20, 2017
                                        Verified Support
                                        Hi,

                                        We've highlighted your issue to our team and they'll get you an update on the same. Also, please share your contact number at [email protected] so that our team can connect with you soon.

                                        Your complaint has been registered with us with Reference No.: BA - 1119. Please mention the reference no. in the subject line of the email while sending in the details or for any future follow-ups.

                                        Regards,
                                        Bajaj Allianz General Insurance
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