Bajaj Allianz Complaints & Reviews

My policy no : [protected], yet to receive cashback after payment of 4yrs of policy premium on time. When contacted office at kollam, kerala - they asked to provide bank details... I linked my branch details on feb12th and they promised tht money would be coming to my account within 10 days... But 20 days passed, i am yet to receive cash back in my account

Dear Sir... greetings to you.

Regarding for the above Plan purpose I was paid Rs:24758/- on dt:25/10/2013.
unfortunately I can"t continued for next premium payments, due to reason of my husband Right Eye injured.so that please refund my amount which was paid, this amount to be use for my husband eye treatment.
my policy no:[protected] & Name of the life assured: chlliboina varalaxmi .
please can you help to us.

Sir, I have purchased a policy from Bajaj Allianz Insurance company Ltd in year 2007 with product named Century plus for a amount of Rs 250000 with a single premium of Rs 50000. My agent was the wife of a clerk of Nainital district cooperative bank Ltd. My agent was his wife but I never met her and all documents work was done by the bank clerk himself.Agent told me that only one premium is sufficient, hence I paid only one premium. Policy was prematurely closed by the company quoted reason that minimum 3 premiums were necessary to run the policy and the prematured amount of Rs nearly 33000 was paid to me through a bank cheque, but this cheque is not received by me till now and when I contact the regional office of the company, they told me that the cheque is already credited by me. It's almost more than 4 years that I am struggling with the company for my money and nothing I get till now.
I have lodged a complaint in Jan 17 through the portal of centre of personnel grievances and redressal.As a reply to this complaint, your (Bajaj Allianz Life insurance company) representative sent me a mail.His reply is
Visit our branch and submit your bank details for payment of RS 16489 .And when I visit your branch, Branch representative told me that he hasn't information regarding this and when he checked online, it shows that the old cheque for which I had lodged a complaint is already encashed.Then when I talked to your customer care representative (Mr. Kiran selvi), he said me that the old cheque is already encashed and company can paid you a additional amount of RS 16489, as a compensation because I have lodged a complaint.
Therefore, I kindly request you to please make it clear that who had make the fault either your insurance agent or the company itself, due to which my policy was foreclosed and I have to bear both financial loss as well as my insurance cover was also gets end.
Please resolve the matter and paid my amount.
Also, it's fruitful for me if you contact me telephonically because I have to discuss the problem of second policy.
Thanks.
With regards.

Dear sir,
my name shabi mohamed.M . my ic code : [protected]; bajaj life insurance,
Tirupur branch..

Ic code activating last year nov 2015, 09/02/2015 login one policy
premium Rs.60000/ commission Received.

last Year dec, 2016 go to login branch my code terminated. reagain my
code activating. policy login premium Rs.800000/-. my code active login
here policy.

this policy customer cheque bounced. so not policy issue.. this time
commissiion bill for the period 21/12/2016 to 31/12/2016. i am received
commission on Rs.2217/-

previeous policy renewal commission .. policy numbers, 1. [protected] date
renewal on 06/05/16. 2. [protected] renewal on 28/07/16, 3. [protected]
renewal on 27/07/16. 4. [protected] renewal on 13/05/16 all policy
commission received on bill cycle 21/12/2016 to 31/12/2016.

reagain my code activating. policy login premium Rs.800000/- policy date
20/01/17 . my code active login here policy.

commission received on bill cycle 01/02/2017 to 10/02/2017..

policy number : [protected], [protected] this policy commission not received
last 2 years, all policy commission received but why cannot u relese this
policy commission. commission amount bulk so u not pay this policy
commission...
yearly once this two policy commission very tension boss.

pls help me .. dec2015 commission loss 13000/- this year same what problem
i need u r helkp ..

penting all policy commission pls relies boss..comeing cycle relies ..pls
as soon as possible...

pls relies this policy commission...

by

shabi mohamed.m
[protected]
tirupur..
[protected]@gmail.com

I purchase led tv from bismi and i taken the finance in bajaj and all the instalment are clear no single installment is pending and i take an extende warrenty too i didt get the policy copy yet i get only the policy number through msg so i kndly request you to send me through email a soft copy of policy detai.
I didnt get the extended warrenty copy yet my policy number is og[protected]-00642314 pls send me on [protected]@gmail.com

HI,
I have this BAJAJ ALLIANCE- SARVE SHAKTI SURAKSHA with policy number :[protected] and Membership number [protected].
I have submitted my policy documents for Cancellation at TCS Insurance Operations, Thoraipakkam, Chennai on FEB 4th, 2017

I Called on customer care of BajajAllainz on FEB 9th, 2017 and surprised to find that the policy is still active.

How many days will it take to process an account for cancellation.
When exactly will I receive my refund amount.

Hope for speedy process and a reply for this

Thanks
Vineela U

Master Policy Holder Details
Policy Holder Name : Dena Gujrat Gramin Bank
Policy No. [protected]
Date of Commencement : 07-Jul-2010

Individual Coverage Details
Insured Member Name : My Name is Mrs.Lilaben Bhikhabhai Raval.
Membership No. : [protected]
Sum Assured (Rs) : 50000
Date of Birth : 01-Jan-1968
Premium : : 2000
Application No. : [protected]

Bajaj Allianz — Post hospitalisation claim is delayed too much


On Jan 9, 2017 Submit a Complaint
Mediclaim Polciy :- OG[protected]-00004405
ID Card No :[protected]
Claim No :OC[protected]-00007980
Ref :- Claim ID 126;
Patient Name :- VIDYA M THORVE

With above compliant Company has given the response as below:-
Complaint Status [Jan 09, 2017] Bajaj Allianz customer support has been notified about the posted complaint.
Bajaj Allianz Customer Care's response, Jan 11, 2017
Your concern has been registered under the reference no.: BA - 111.

Updated: Jan 16, 2017

Present Status :- Company has given the NEFT form to be filled for transfer of mediclaim amount. Almost 15 days has lapsed after submitting the NEFT form, But till date I have not received the funds. Its really disgusting that after 2 to 3 months period company is not able to settle our mediclaim dues.

I would like to make point that proper status of my claim has to be communicated to me, and delay of claim by the company is liable to fetch interest for delay period. I hereby demand the Interest should be paid for me for delayed period. As your written assurance regarding the settlement of claim within 14 days is not implemented.

Hence I have no choice but to lodge the complaint to higher authority if my claim is not settled within couple of days.

Regards,

Mangesh Thorve

मेरा पॉलीसी नं.[protected] है.मेरी पॉलिसी Matured हो गई है एसिलिए मै आपके सोलापूर ऑफिस (महाराष्ट्र) मेे सुबह ९.३० को गया था लेकिन ऑफिस में १०:३० तक कोई भी जबाबदार ऑफिसर उपस्तिथ नही था शिवाय peon और मार्केटिंग स्टाफ के.इसिलिए मुझे ऑफिस मे जाने एवम् फिर से आपके ऑफिस मे आने के कारण मेरा पेट्रोल आैर वक्त आपके आफिस स्टाफ वक्त मेे उपस्थित न होने के कारण खर्च हो गया.वास्तविक आपके ऑफिस का टाईमिंग सुबह ९ से शुरु होता है.
धन्यवाद !
विश्वनाथ आंधळकर
[protected]

Dear Ma'am / Sir,
Please be requested that i had can insurance OG[protected]-00078329 Expiring On 17-JAN-17. which was renew on 12 jan 2017. But since i have not received any renewed policy regarding this matter i have sent many email and called them many time but till now no move .
I'm an United Nations Staff member ; not easy to chase them on phone/ mail as iam in field mission.Hence requesting you to take necessary action as i have sent many e mail and not getting any response.
Many Thanks
Gurmeet Singh
gurmeet.[protected]@gmail.com
[protected]@un.org

I had taken car insurance policy from bajaj allianz in february 2016 when i bought my new car Ford Eco sports from Metro Ford, saying that it is cashless policy and will cover all damages. Now when i am making a claim on 25/01/2017 for an damage that my car has met with, bajaj allianz surveyor is telling me that your claim cannot be made for multiple damage and only one damage can be taken on this claim.

I need assistance as i feel i have been misleading and wrong information while buying the car insurance policy and now while making a genuine claim the company is not taking any responsibility.

Hi.. Can anybody please send me my insurance soft copy I need to travel outside town and its been 2 days I am following up with some one Pooja in janakpuri office and I am not getting any reply from her. what kind of services you are providing .. when I had to make the payment I was getting 2-3 calls per day now when I paid no one is bothered to give me the copy of the insurance note.

My policy number is [protected]. Cash gain economy . Policy commencement date 28/01/2011. I have not received any cash benefit till now which was supposed to happen after 3 and 6 years of commencement. Kindly provide relevant details as soon as possible . In case you delay providing details I would be bound to surrender my policy because it seems to be more of a loss anyhow and i wouldn't risk for more 8years with Bajaj Allianz.

Dear Sir,

I have been taken policy from Bajaj Allianz life insurance company vide policy no-[protected]. i paid 7 years premium and the amount is 7 lac. one lac per yer. today market value is only Rs-787000/- due to not increase my portfolio, i call customer care and as per him i have to pay Rs-22000 (approx) for surender the policy. that is not the rules when i buy the policy. that time only 3 years i suppose to pay premium only.
please advise me for next course of action or i can mail to PMO office and finance ministry.just i leave the job and i need urgent money for my child education.

Policy No. OG[protected]-00007847
Date of Accident[protected]

I have submitted my claim form stating that my vehicle got damaged due to an accident at night time - when a loading auto was overtaking from wrong side and hit my car. Due to this my back light and left side doors got damaged.
In this situation i suddenly turn my vehicle to right side and there also the chassis got damaged by hitting one big stone lying on the roadside.

In above statement there is no any false statement - but as per your surveyor Mr. Sonu Narware (Mobile No [protected]) & his Boss Mr. Sameer Yadav (Mobile No [protected]) - Claim is rejected stating that damages are not in line with the given statement.

How any person by his judgement can say that my statement is wrong - without giving any justified reason? While I have given the actual reason (because I only know what happened...)

This type of negative response by surveyor can lead to spoil the image of such a good company like Bajaj (I have a good experience of 7 years association with Bajaj)
It may also lead to force a customer to give false story - which can be immoral but acceptable to surveyor (just to get the claim benefit)
I have not done this type of nonsense and hence i am very upset after rejection of my claim (as I have to pay almost 30000/- INR from my own pocket even after having a valid Insurance)
I humbly request you to please look in to this matter and provide best possible resolution as soon as possible.

Kind Regards,
Mohd. Danish Khan
(Son of Mr. Rafique M Khan)
Mob - [protected]
email - [protected]@gmail.com

I am writing this letter for asking about refund the money. Last month I have paid the insurance amount of my car Rs. 4203 on 09/12/2016 through net banking (syndicate bank, karunya nagar, coimbatore). That amount has been detected from my account but I have not get the insurance renewal because some technical problem. So I paid again on 10/12/2016 and renewed the insurance (Bajaj Allianz Insurance) Policy no. is OG[protected]-00073604

I would be very grateful to you if you could do the needful at the earliest as it is more than one month’s that we have not received our payment back. I would be obliged if you look into the matter personally and arrange my refund at the earliest. Also i would like to request management to look seriously in this type of faults. As a customer i had very much disappointed. So please try to solve my problem.


Thanking you,
Yours sincerely,

saju Thomas
ph:[protected]

I have taken Insurance from Bajaj Allianz on 28- Apr-2016 and Commencement date was on 03- May-2016, policy # [protected] .

And the reason am complaining is, last week I got admitted in hospital and given this Bond to the staff for claim and they came back that your treatment is not getting covered in policy, this was told by Bajaj Allianz to the hospital staff and when I have called Insurance helpline [protected] they were not providing complete details why I am not covered, instead said blinding your treatment is not covered.

When I have stressed them to provide details they told to send email to [protected]@bajajallianz.co.in and I have sent email on 12 Jan 2016 from [protected]@gmail.com and till now haven't received any response on my question - attached is the email, I have thrice followed up.

Request you to please resolve this for me.

My bike I repaired in insurance period but I am not satisfied with company services.i request you kindly repair/service my bike proper way . I am not satisfied fuel tank .My bike fuel tank condition is very rediculous form and not adjust very well. I requested you please take some necessary action regarding my complaint so that I work smoothly in my department with regards Dipender singh

I have asked for an NCB certificate for my auto insurance policy over two weeks back. Issue number is 65339431.

Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, I am registering this complaint.

Wonder what are the rights of Insurance policy holders, and how companies like Bajaj Allianz and their executives (not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!

My name is Mohd Aamin and my Policy No. are [protected] & [protected]. My previous phone number was [protected] but now changed to [protected]. My email ID ([protected]@gmail.com). I joined on 31st July 2011 on Bajaj Allianz Super Cash Gain but since I didn't pay anything. So I want to know all about my Policy Nos status. Please let me know the details to my given email id or new phone number. Thanks.