Bajaj Allianz Complaints & Reviews

मेरा पॉलीसी नं.[protected] है.मेरी पॉलिसी Matured हो गई है एसिलिए मै आपके सोलापूर ऑफिस (महाराष्ट्र) मेे सुबह ९.३० को गया था लेकिन ऑफिस में १०:३० तक कोई भी जबाबदार ऑफिसर उपस्तिथ नही था शिवाय peon और मार्केटिंग स्टाफ के.इसिलिए मुझे ऑफिस मे जाने एवम् फिर से आपके ऑफिस मे आने के कारण मेरा पेट्रोल आैर वक्त आपके आफिस स्टाफ वक्त मेे उपस्थित न होने के कारण खर्च हो गया.वास्तविक आपके ऑफिस का टाईमिंग सुबह ९ से शुरु होता है.
धन्यवाद !
विश्वनाथ आंधळकर
[protected]

Dear Ma'am / Sir,
Please be requested that i had can insurance OG[protected]-00078329 Expiring On 17-JAN-17. which was renew on 12 jan 2017. But since i have not received any renewed policy regarding this matter i have sent many email and called them many time but till now no move .
I'm an United Nations Staff member ; not easy to chase them on phone/ mail as iam in field mission.Hence requesting you to take necessary action as i have sent many e mail and not getting any response.
Many Thanks
Gurmeet Singh
gurmeet.[protected]@gmail.com
[protected]@un.org

I had taken car insurance policy from bajaj allianz in february 2016 when i bought my new car Ford Eco sports from Metro Ford, saying that it is cashless policy and will cover all damages. Now when i am making a claim on 25/01/2017 for an damage that my car has met with, bajaj allianz surveyor is telling me that your claim cannot be made for multiple damage and only one damage can be taken on this claim.

I need assistance as i feel i have been misleading and wrong information while buying the car insurance policy and now while making a genuine claim the company is not taking any responsibility.

Hi.. Can anybody please send me my insurance soft copy I need to travel outside town and its been 2 days I am following up with some one Pooja in janakpuri office and I am not getting any reply from her. what kind of services you are providing .. when I had to make the payment I was getting 2-3 calls per day now when I paid no one is bothered to give me the copy of the insurance note.

My policy number is [protected]. Cash gain economy . Policy commencement date 28/01/2011. I have not received any cash benefit till now which was supposed to happen after 3 and 6 years of commencement. Kindly provide relevant details as soon as possible . In case you delay providing details I would be bound to surrender my policy because it seems to be more of a loss anyhow and i wouldn't risk for more 8years with Bajaj Allianz.

Dear Sir,

I have been taken policy from Bajaj Allianz life insurance company vide policy no-[protected]. i paid 7 years premium and the amount is 7 lac. one lac per yer. today market value is only Rs-787000/- due to not increase my portfolio, i call customer care and as per him i have to pay Rs-22000 (approx) for surender the policy. that is not the rules when i buy the policy. that time only 3 years i suppose to pay premium only.
please advise me for next course of action or i can mail to PMO office and finance ministry.just i leave the job and i need urgent money for my child education.

Policy No. OG[protected]-00007847
Date of Accident[protected]

I have submitted my claim form stating that my vehicle got damaged due to an accident at night time - when a loading auto was overtaking from wrong side and hit my car. Due to this my back light and left side doors got damaged.
In this situation i suddenly turn my vehicle to right side and there also the chassis got damaged by hitting one big stone lying on the roadside.

In above statement there is no any false statement - but as per your surveyor Mr. Sonu Narware (Mobile No [protected]) & his Boss Mr. Sameer Yadav (Mobile No [protected]) - Claim is rejected stating that damages are not in line with the given statement.

How any person by his judgement can say that my statement is wrong - without giving any justified reason? While I have given the actual reason (because I only know what happened...)

This type of negative response by surveyor can lead to spoil the image of such a good company like Bajaj (I have a good experience of 7 years association with Bajaj)
It may also lead to force a customer to give false story - which can be immoral but acceptable to surveyor (just to get the claim benefit)
I have not done this type of nonsense and hence i am very upset after rejection of my claim (as I have to pay almost 30000/- INR from my own pocket even after having a valid Insurance)
I humbly request you to please look in to this matter and provide best possible resolution as soon as possible.

Kind Regards,
Mohd. Danish Khan
(Son of Mr. Rafique M Khan)
Mob - [protected]
email - [protected]@gmail.com

I am writing this letter for asking about refund the money. Last month I have paid the insurance amount of my car Rs. 4203 on 09/12/2016 through net banking (syndicate bank, karunya nagar, coimbatore). That amount has been detected from my account but I have not get the insurance renewal because some technical problem. So I paid again on 10/12/2016 and renewed the insurance (Bajaj Allianz Insurance) Policy no. is OG[protected]-00073604

I would be very grateful to you if you could do the needful at the earliest as it is more than one month’s that we have not received our payment back. I would be obliged if you look into the matter personally and arrange my refund at the earliest. Also i would like to request management to look seriously in this type of faults. As a customer i had very much disappointed. So please try to solve my problem.


Thanking you,
Yours sincerely,

saju Thomas
ph:[protected]

I have taken Insurance from Bajaj Allianz on 28- Apr-2016 and Commencement date was on 03- May-2016, policy # [protected] .

And the reason am complaining is, last week I got admitted in hospital and given this Bond to the staff for claim and they came back that your treatment is not getting covered in policy, this was told by Bajaj Allianz to the hospital staff and when I have called Insurance helpline [protected] they were not providing complete details why I am not covered, instead said blinding your treatment is not covered.

When I have stressed them to provide details they told to send email to [protected]@bajajallianz.co.in and I have sent email on 12 Jan 2016 from [protected]@gmail.com and till now haven't received any response on my question - attached is the email, I have thrice followed up.

Request you to please resolve this for me.

My bike I repaired in insurance period but I am not satisfied with company services.i request you kindly repair/service my bike proper way . I am not satisfied fuel tank .My bike fuel tank condition is very rediculous form and not adjust very well. I requested you please take some necessary action regarding my complaint so that I work smoothly in my department with regards Dipender singh

I have asked for an NCB certificate for my auto insurance policy over two weeks back. Issue number is 65339431.

Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, I am registering this complaint.

Wonder what are the rights of Insurance policy holders, and how companies like Bajaj Allianz and their executives (not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!

My name is Mohd Aamin and my Policy No. are [protected] & [protected]. My previous phone number was [protected] but now changed to [protected]. My email ID ([protected]@gmail.com). I joined on 31st July 2011 on Bajaj Allianz Super Cash Gain but since I didn't pay anything. So I want to know all about my Policy Nos status. Please let me know the details to my given email id or new phone number. Thanks.

Dear sir

i had subscribed bajaj allianz life insurance policy viz. New family gain in 2008 and my policy no.86416174 . I and my other friends were informed by their agent at erode that we were to pay the premium for the first three years only from the date of purchase of the policy and after that we need not pay premium.

I paid rs.30, 000/- (rs.10, 000/- each year) starting from 2008. We honestly paid for three years without fail.

I am now shocked to receive a cheque for rs.9964/- only -from bajaj alliance life insurance co mentioning that this is full and final payment.

Bajaj allianz while introduced the policy has fabulously informed the investor that they will protect every rupee
now they has cheated the investor by sending one third of the investment.

Pl advise as to how we are to proceed to recover our full payment.

I had put my hard earned money and got cheated.

Poor investor like me should not get cheated in future.

Dear sir
I Hansika Dilip Shah have purchased a CUG plan for Bajaj Allianz life insurance co
Ltd. Rajkot Branch. My policy no is[protected], my premium is 10000 yearly, i have completed three years premium, policy purchase in 2007, As per the statement in 2011 my fund value is
24678.00 so I have a no problem about that. But as per the statement in March 2015 my fund value is 0.00. So I have discuss with rajkot branch he said you call back direct company. So I have complain consumer Portal and before two month I have received the phone bajaj allianz and he said that your fund value around 58000 so I say please kindly sent a account statement for fund value 58000 but not received till date. he will reply that unit link plan fund value is zero impossible. So please kindly solve my problem. I have receive many call about this matter.

Regards
Hansika Dilip Shah
[protected]

Mediclaim Polciy :- OG[protected]-00004405
ID Card No :[protected]
Claim No :OC[protected]-00007980
Ref :- Claim ID 126;
Patient Name :- VIDYA M THORVE

I am having bajaj poliy no OG[protected]-00004405, my wife was admitted in the Bhabha Hospital for Dengue Treatment. I have choose cashless facility and received the amount upto Rs 2 lacs. After Discharge Dr Has called for some medical test and medical follow up. Which cost me around Rs 22000/-. I submit the reimbursement claim on 20/08/2016. Your company has called for original papers which I have subsequently submitted to your office. After successful submission of your query your company has asked for details of NEFT. That Also I have immediately submitted to your office.

But I regret to inform you that till date I have not received the my mediclaim reimbursement claim. Now It is more than 2 month that I am deprived from my legitimate dues.

Please look into the matter.

Thaanks

MR Mangesh Thorve

I have purchased a Swift Dzire car (BR 27E 8836) on 27/04/2016, which was insured by Bajaj Allianz on 27.04.2016. The policy no. was OG[protected]-00000416. Unfortunately, my car was made an accident on 19/09/2016. Further I have claim my insurance amount. After that representative of Bajaj Allianz Mr. Sagal (mob. [protected]) and Mr. Sanjay ([protected]) has give me a cheque of Rs. Two Lakh Twenty Thousand which was partial amount of my insurance claim. My total claim is Rs. 5, 57, 916/-. Now, my issue is that Mr. Sagal and Mr. Sanjay have misguided me about my balance claim. Now a days Mr. Rizwan Alam (mob. [protected] & [protected]) has interfere in my issue. These persons are always misguided me and not solving my issue. Due to this misguidance, I have mentally tortured.
Therefore, you are requested to please resolved my issue

I paid premium amount on April-2016 for the policy no-[protected] but I have not received the payment receipt yet, could you please check and send me on my registered e-mail id.
I paid though the online but at the time of payment i did not get the receipt.
Since then i am waiting to receive that but not received yet.
This problem i am facing on each premium payment. Please sort it out at the earliest.

Non receipt of claims on maturity of policy no. [protected] for group policies – direct credit. Query no.63920632 dated 23.08.2016.

I dr. Shivasharanappa banadappa hagaragi, rtd. Principal of kle society’s basavaprabhu kore college, chikodi, presently settled at kalaburagi submits the following lines for your kind information and needful action without further delay.
1. I have purchased a group insurance policy through shri. Suryakant s. Shende the manager syndicate bank, b. K. College, chikodi branch, staff & branch manager no. Code 298608 paying rs. 5, 000/- through syndicate bank a/c. No. 220/747 dated. 13.02.2009 for a period of five years.
.in spite of repeated enquiry personally and by telephonic i am not getting any positive response.
Hence, once again i place a humble request to look into the matter and arrange for payment of the maturity value of the policy amount with interest at 10% from the date of maturity within weeks time.
If i do not get my claim within one week time, i have no option than to initiate legal proceedings against the company and send a copy to press and media.
Hoping that, you settle the claim without further delay.

Thanking you.
Yours faithfully,
Dr. S. B. Hagaragi
Kalaburagi
Mob. No.[protected]

I am holding subject health guard policy since last 8 to 10 years & 3 family members (Me, my wife & my son) covered under the same. The sum insured for individual is 100000 & last year the premium was rs. 6223.

Now this year we have received renewal premium notice.in this notice the sum insured of individual is 20000 & total premium is rs. 11459. I am not able to pay this premium & requested concern agent for individual premium of only 100000. He inform me that as per irda rules minimum sum insured for individual is 20000.

I am not agree for this irda rules & how all of sudden bajaj allianz can do this without informing customer who are under the policy since last 8 to 10 years.

I want to be with bajaj allinz health guard policy but sum insured for 100000 for individual.

Kindly send me revised renewal premium notice with sum insured of 100000 for individual. Please reply by return mail as my policy is due by today modnight.

I had an insurance document for my child education with Allianz Egypt since 2005 in US$, I used to pay in installment base deducted from my Dinners card as I'm living outside the country . All of the sudden they stopped deduction starting from late 2015, I send messsge to clarify they didn't reply until May 2016 they informed me that the central bank in Egypt stopped any card transaction with foreign currency and informed me they will not be able to continue through the card, hence I asked to close the document any settle the money, they deducted arround 1800$ as penalty for not paying also it isn't my mistake, I tried to explain that however they insisted not help, and took more than 2 months to come out with the decision not to help, also that I'm still have no another one with Egyptian currency and continued it through cash payment, reply it Is a discourriging situation that will make me exit from dealing with Allianz ASAP, advising my contacts not to deal with you at all