Bajaj Allianz Complaints & Reviews

Sep 15, 2016

Updated by prixas prem The policy number given to me is 'OG[protected]-00017016

Sep 19, 2016

Updated by bhargavarama007 Hi,

I have shared my contact details. Please take action on priority basis. It is already got delayed so many days.

Sep 13, 2016

Updated by Kuberanb Dear Team,

Am expecting a positive reply from your side.also please understand that am not in a position to three premium at this point of time.
Also you should logically think that i have given complaint on refund and it can be given at first premium itself and why should i pay three premiums and give a refund request.
also as i mentioned am not financially good at this point of time to make any more premiums and while taking the concerned staff / agent has not cleared told the policy details for which am unhappy of the service.

Regards
Kuberan

Sep 22, 2016

Updated by Kuberanb Hi,

Am totally unhappy with the service and response for the mail.I have given the request for the refund of my policy money and cancelling the said policy.

I will not agree with your statement in the mail mentioned as information's & declarations made by the policy holder.

Do you think that each and every policy holder read your declarations and information's printed in your policy.also the sales person not explained drawbacks of the taken policy.

Policy holder like me has taken policy thinking that you were a reputed insurance company only, but seeing your response regarding my refund status, makes me to feel about your very poor and pathetic service. Its a kind of professional way of cheating the customers.

However am not going to close my call or the request, will take this to the other kind of level to get my money back.

In what way you can keep my money with you when am not able to continue the policy or interested in your service. I need a explanation for the same.

I haven't given you for donation or at free of cost to hold my money with you.

Else i would move legally to get back my money.

Once again reconsider my refund request and get back to me with the positive reply at the earliest.

Regards
B.Kuberan

Apr 29, 2018

Updated by Kuberanb Hi.

I have taken Bajaj Alliance life insurance policy on 06-May-2012 paying first premium of Rs.6451/-( Bajaj alliance cash gain economy )

After that due to my personal issues and family issues, am unable to make the premium further and not able to continue the policy.hope that would got lapsed.

Currently am job less and we have huge financial crises at our home due to which am cancelling the policy and unhappy with your products.

Since its some how huge amount, I would like to get back my money of the first premium after cancelling the said policy.

Details of the policy:
Name. B.Kuberan
Policy no: [protected]-Bajaj alliance cash gain economy.
Date: 06-May-2012

Kindly do the needful..Am agree to make any minimum deductions for cancellation too if any.
You were marked as resolved but it is not resolved and am not satisfied please check and get back to me at the earliest

Regards
B.Kuberan
[protected]

Sep 12, 2016

Updated by ramasamy1965 Ms Karthika.K

I have purchased a Micro max TV and the same is under extended warranty under Bajaj alliance I have paid the premium In full. I have registered my claim as follows. On the basis the service team of Bajaj had taken the unit in the last week of August. I am being sent pillar to post for the past fifteen days . My repeated mails and call to service team has not yield any results. Service technician is reluctant to give information about Spare part to be changed, brand name of the spare, cost of the spare, etc. Insurance company is also not responding to may mail. Hereunder am reroduing the mail sent to them

I need the serviced product today itself I cannot wait any more than 20 days . Worst service technician ever I have seen and not transparency in all your activity so far

The problem is prolonging for the past two weeks. I need transparency in service. I spoke to your authorised person Mr. Felix @ [protected]. I have asked for estimate of the spare parts and also job sheet showing the Spare part replaced, cost of the same, brand name of the spare parts etc. He is particular about collecting 10% of the money and he said he will not give any invoice bill for the service under taken. He categorically denied. This is not proper on the part of Bajaj. I need all the information . I have paid insurance premium it is my privilege and right to ask the information to my satisfaction. I need transparency in each and every transactions.

It is up to you Bajaj to provide me all the information about the service, spare replaced, brand of the spare, charges levied and amount collected from me. Claim settled, service done by whom, their name and address etc by reply mail. This is very important to me

Insurance details
Claim Number - OC[protected]-00000522 Is Registered By arulmozhi.[protected]@bajajallianz.co.in At 1501 and claim details are mentioned here under,

Policy No :OG[protected]-00194083

Insured Name :MR SUBRAMANIAN RAMASAMY

Asset Category :LED

Manufacturer :MICROMAX LTD

Asset Make :MICROMAX-LED

Asset Model :50C5500FHD

Notification Date :

Mobile Number :[protected]

Email Id :RAMASAMY.[protected]@SHRIRAM.COM

Select Claim Location :1501

Loss Date :18-Aug-2016

Loss Description :Display is not working Inception At :Policy Address

Pincode:603211

City :KANCHIPURAM

State :TAMILNADU

Address :G 1 ANUGRAHA APARTMENTS PLOT 7 LAKSHMI AVENUE OFF VELMURUGAN FIRST CROSS STREET CHENNAI

Assuring the best of our services as always.

Regards,

Bajaj Allianz General Insurance Company Ltd.

Ramasamy.S

-----Original Message-----
From: [protected]@bajajallianz.co.in [mailto:[protected]@bajajallianz.co.in]
Sent: 09 September 2016 PM 03:45
To: ramasamy.[protected]@shriram.com
Subject: RE: Unfair trade practice by Bajaj alliance compliant Please read the mail and reply manually dont sent mechanical automated reply saing your request will be considered in two days

Dear Mr Ramasamy,

Please elaborate your query as we are unable to confirm the details with the trial mail. If you have made any payment to Bajaj Allianz & policy is not issued. We request you to forward the payment details, so that we can check & confirm.

For any further clarifications or assistance, please write back to us or you can call on our toll free no

Thanks and Regards,
Karthika.K
Customer Focus Unit.
Toll Free Helplines:[protected] /[protected]

__________________________________________________________________________________________
From : ramasamy.[protected]@shriram.com
Send : 08-SEP-2016 01:17:39 PM
To : Customercare/CFU/Pune HO/Bajaj Allianz
Subject: RE: Unfair trade practice by Bajaj alliance compliant Please read the mail and reply manually dont sent mechanical automated reply saing your request will be considered in two days

U ARE TELLLING LIVE CHAT AND WEB IS DEAD NOT LIVE



SINCE YOU HAVE TO INCUR A CASH OUTLFLOW U ARE TREATING ME AS BEGGER OR DOG



IF THE SERVICE GENERATE INCOME U WILL TREAT ME A KING AND YOU WILL BE DOOR STEP AND GET THE INCOME AT ANY COST



GOOD TRADE PRACTICE

Sep 12, 2016

Updated by ramasamy1965 still my claim has not been settled I have contacted Mr Feliex [protected] and he said he is ready with spares and it is bajaj who have not accord sanction to my claim and hence the case is pending No response to my mails But your are giving mail ids. No human being available to speak at customer care. No body is there to chat also .

No other go way to the customer who are being sent pillar to post