Bajaj Allianz Complaints & Reviews

Bajaj allianz life insurance policy no. [protected] maturity amt cheque fvg kulbir singh not yet recd inspite of a no of personal visits and follow up with co. Pl take up with the company and arrange to release cheque immdtly. I have personally visited their ofgice at amritsar ranjit avenue many a times, but they linger in the matter by one or the othrr way. Kindly intrrvene. From kulbir singh mobile [protected]

Respected All,

I am kindly requesting you all to help me out for service of Bajaj Allianz.

I bought an Extended Warranty Policy from Bajaj, policy number: OG[protected]-00107429.
It is for my Sony Bravia LED TV.
Beginning of Aug-2016 my TV stopped working so I called Bajaj's customer care and I had to call them and request them several times then finally they sent a technician on 9th Aug 2016.
Bajaj Allianz sent this technician from some Best Electronic which is located to Plot No. 148, G/2 Ajit Building, Sher-A-Punjab Road, Near Tolani College, Andheri (East), Mumbai-93.
This technician detected a problem in motherboard and he took it with him. He told me, he has to take that nonworking motherboard to show as a sample to the company. I requested him to take a picture instead of taking physically but he refused my request.

Now it has passed already a 20 days but I have not received any single call or message from Bajaj or Best Electronic. Whenever I called Best Electronic, they always and only told me to call Bajaj's helpline number. Whenever I called Bajaj's helpline, they always told me "it will be done within 3-4 days". Also Bajaj helpline has always given me other numbers to ask for the same. Why do I try other numbers when I don't reach to those numbers and I don't get satisfied answer too.

Recently they both started relying me, it will be done when new motherboard will be available. Ultimately they started giving answer which is not acceptable.

Finally I requested to Best Electronic to return my nonworking motherboard back so I can get it repaired from my own pocket but they told me they can not give it back.
Also I requested Bajaj to refund my policy premium amount and they also don't want to give.

Will I be cheated by Bajaj Allianz? Because here my motherboard and policy premium amount, both things are gone.

I am very much requesting you all to please help me and get me out from this.

Hoping for help from you,

Amar Shah
Mumbai

It’s been more 2 months and I’ve not received the Claim amount yet. I've not received any updates from the Customer care over email or the Bajaj guys. this is one of the Worst services I've have received and the Claim process is all manual and need to reach out to multiple people. Each time i need to reach out to a different person to get things going forward

I raised the request on : 16 of Aug and it’s been a month since I’ve done the payment and waiting for the Refund. Very Bad Experience and hectic refund process. Never i would suggest any of my Motor friends to go for this Company.

Complaint no : 63869439

I have purchased extended warranty for my AC from Bajaj Allianz (EWOC[protected] and made a complaint that my AC is not working via complaint number "OC[protected]" on 30th July.

Since then I am chasing the customer care department for its resolution. I have been told continuously that complaint is still "in progress" and I will be provided with resolution.

I have been given numbers of various persons, Mr Harmeet([protected]), Mr Vishal([protected]), Mr Bhuivnesh (RM-[protected]), Mrs Rita Franco(email).

Since then I am trying to call all above concerned persons but their phones are always switched off.

I have also sent a written request to Mrs Rita and to customer care in this regards.

I called the technician department[protected] and I was quite shocked to learned that my complaint is already been closed on 4th August and seems like customer care people are making fool out of me by providing in-correct status every week.

After lots of chase, finally a technician visited my home on 13th August and told me that they require a fix on PCB board. He took the board and told me that the repair will be done in 2-3 days.

However since then, neither the repaired board came, nor technician is picking up the phone (Mr Hardeep).

Upon calling the claims department, for almost 15 minutes I am hearing "All are technicians are busy, please hold the line" and then someone picks up the phone and immediately disconnects.

I have also made a written complaint on www.core.nic.in (Government addressable system) with complaint ID - 247195.3.2016

May I request you to please look into this matter and help me in getting this resolved ASAP.

Date:22.8.16

Ref:policy nos:
I) [protected] doc 4/1/14 amt of premium rs 156911.22
Ii) [protected] doc 4/1/14 amt of premium rs 152287.64

Agent code for both policies:
Name:kushal jain
Code:[protected]

Dear sir:

I wish to bring to your kind notice the most unethical, arrogant, and insensitive behavior on part of agent and local nagpur branch personnel.
Initially when the policies were made, i had very strongly resisted to the to reduce the amount of the premiums to 30-50, 000 so that we could continue the policies for safer period of time. he never listened to us and disrespected our feeling and forcibly handed over the policies. since i had to leave to foreign countries, i had no time to persue the matter. hence the second premium was paid with great difficulties through the loan i took from maxlife insurance co. another policy was remained unpaid. i have now no money to pay and in addition the loan to pay. i am now retired from service. i approached several times to the branch office nagpur but i got no response, i now feel that all my money i earned so far (to the tune of 480, 000 rs is duped. the agent is largely to be blamed for his arrogance who never tried to help me. he was only interested to take his huge chunk of commission. i donot know what to do now. i feel that i am being cheated. i have to money to meet both the end. hence i request you to intervene in the matter and help out of this impass.

Trushakant patil
Sulabha patil

Dear service provider
This is to inform you that. I have a sony bravia, model no klv-32r412c1n5, (It was under 2 years extended warrenty) on date of 26 jul. I found there was a thin line over there. Then i contact to bajaj allinz claim division policy no og[protected]-00178351, then after two days some your personnel was visit and tells me that its panel was defected it must be replaced. My claim no was oc[protected]-00001234 they take out my television at 07/08/2016 after that today is 20 aug, no follow up from their side, what is the commitment date of delivery, uncertainty can you tell me how much time it will take for that, every time i contact with them and they tells me two more days it will take, i am also working honda at customer care division and bajaj allianz also a big division is this the proper way for customer handling, i shall be highly obliged if you kindly take the necessary step for rectify my problem and immediately return back my television with rectify the problem, waiting for your reply.


Thanks & regards
Arindam chattopadhyay.

Hi team,

We have taken policy from the bajaj allianz life insurance company on year 2008. But both the policies admin charges has charged by the company wrongly.

For policy no [protected], premium 10000

As per company policy administration charge will be charged only for first five policy years at the rate as follows:

If single premium is less than rs.25, 000, then policy administration charge is rs. 300 p. A. Inflating at 5% p. A.
If single premium is greater than or equal to rs.25, 000, then policy administration charge is rs. 600 p. A. Inflating at 5% p. A.


According to above scenario my annual premium is less than rs 25000 then they are you deduct the policy admin charges more than rs 300 per annum.

Policy administration charge will be charged only for first five policy years but still these deductions are continued after the first five years.

That’s why my fund value didn’t increase after the 8 years of policy issuance.


Thanks & regards
Javed khan

My car insurance was due for renewal on july 25, 2016. I issued the cheque a week before july 25, 2016 and the amount was debited on july 25, 2016. However, i still have not received cover note or a policy till date.

When i reached out to the agent, he put me to one mr. Manjunath at the office of bajaj allianz, rajajinagar, bangalore. He assured to call back and never called. He has now started disconnecting my calls.

I am not able to take my car out as i do not have the policy.

This is utter negligence on part of the people at bajaj allianze and if this is the kind of service expected from bajaj, better go to other companies for insurance.

I have been constantly calling the office and i do not get any response. I have no clue on what could be the issue.

I have attempted many a times to discuss the issue, but no response.

I may have to file a police complaint against the company for misusing the funds.

Fraudulent case in District Baghpat In Bajaj Allianz by BM Mr. Manikant Jha and SM Mr. Manoj Kumar Arya submit 50 to 60 Policies duration of only 5 Years he both are told me all Insurance Advisor that This policy is best in Market because you can Srrunder after 5 years So you can earn your total amount with Bonus but after five years Refund amount only total amount given by customer so they are Refund only 40% wo bhi total amount ka jo amount customers ne paid Kiya hai aur Mr. Manikant Jha and Mr. SM Manoj Arya out of reachable so please tell me what should I do
Dear Sir/Madam,

I want to know about BM Mr. Manikant Jha and SM Mr. Manoj Arya where are you because in dono ne jhoot ke sahare jo work hum new Insurance Advisoro se liya hai aur uske baad inka koi pata nahi hai jab ki total custumer ko Ye by office and at customer home jakar ke inhone Ye game khela hai ek Insurance Advisor or one customer wrong ho sakte hai but 50 customers or 10 insurance Advisor nahi so please tell me what should I do Kiya mein company ke upar case karun ya BM and SM ke aaj hamari halat suicide karne ki aa gayi hai so please aap hamari kuchh help kar sate ho to please kar dijiyega it's my humble Requests to you
Baghpat branch Bjaja Allianz se Mr. BM Mnikant Jha and SM Mr. Manoj kumar Arya ne ab se 5 years ago total policy 5 years me Refund with Bonus ke bol kar apne sabhi insurance Advisor se jhoot bolkar ye policy sale kara di thi aur kuchh time baad dono Baghpat branch se kahan chale Gaye kuchh pata nahi but unke is jhoot ke karan aaj un insurance Advisoro ko ya to apne ghar sale karne pad rahe hai ya apne gharo se kahi gumnaam jagah par rahna pad raha hai jinme se 2 Advisor hum bhi isko jhel rahe hai 4 baar hamari FIR ho chuki hai agar koi bhi Bajaj Allianz me hamari koi help kar sakta hai so please hamari help karein

Regards - ज़ाकिर
[protected], [protected]

Dear sir.
I had done a policy through ur company but due to some reason I rejected the policy . Then on 31 August I got the message that ur refund will be done within 7 days . But still I did not got my money back... Details as under
Policy no.[protected]
Hemant lakhiani
Agra

I went to the agra office where no one gave me the satisfactory answer.
Please do needful

I have taken home loan from Bajaj Finserv, Loan will granted only if we take insurance from Bajaj Allianz, I close loan from Baja Finserv in 18 Months, 15 years loan tenure, 4.45 Lakhs insurance amount, cancellation amount paid to me is 1.58 Lakhs. I was behind Bajaj Finserv because they are one who put me to Bajaj Allianz, now Bajaj Finserv washed hands and said i have talk to Bajaj Allianz, but after lot of escalation, they are not providing calculation, how they have arrived at the cancellation amount. second point is they say my policy is still active, after cancellation of loan why should they continue the policy how is it valid ? I know calculation is wrong, how to take them to consumer court any lead or contact please, I live in Bangalore.

Hi,

I have been paying premium for sarva shakti suraksha, 1500 evey month from 2012 september to august 2016. I was informed initially by agent that i can surrender my policy after 4 years and i would get back along with the interest.
When i called to the customer care, enquiring about my fund details they are saying i would get only aroundrs 60, 000 where as i have paid premium about rs 71998 till now.

I request resolve my issue as soon as possible

I have purchase samsung 32 inch led tv on bajaj finance emi with proposal of extended warranty.
Now one month ago my tv is not working.
From last one month i have given my tv in repairs to bajaj service centre.
Now service provide and both bajaj representative is saying that part is not available and we have to wait for some time.
Today it was last day given to me that if your complaint is not resolved till 9th we will go for commercial settlement.
Now today when i call bajaj representative (Mr. Kishore his contact no. Is [protected]) he told me give me 10 minutes i will call back to you.
After 10 minutes no call received from him. Again i call after 45 minutes he told me that he is not able to contact the service centre people.
Once he will contact he will call me.
Now almost 2 hours has passed i have not received any call from any one.

I want to ask to bajaj allianz customer service higher authority that is this type of service they are giving to their customer.

Product name: policy invest plus premier
Term: 20 years.

We were told when buying the insurance product that the policy is linked to markets and it can be withdrawn after 5 years without any charges.

Last week i had been to the office and they are saying the policy is not linked to market and there is penalty for withdrawing the policy. The penalty is around rs. 12000 plus service tax. I decided to close since the company had mislead in buying the product and now had to pay penalty for closure after 5 years term. Received less than the invested amount. Felt betrayed by the company.

Never ever again any product with bajaj allianze. Learnt a lesson.

Sir
Iam gandhi from ashok nagar chennai i purchased videocon a/c with with extended warranty for open market policy no:og[protected]-0318846 i compliant for non working of my a/c before might be 2-6-216 two months every body making call and get excuse for the delay but nobody respond and repair the same or give answer for the same i got the policy with fully paid but till now nobody repair the same what is the actual status i do not know if they reply then i can take that policy money what i spend may waste and i may ignore the policy and go for the repair work kindly respond the mail and reply me whether i may get the repair immediately or not because with out a/c in summer for the post 2 month is how much tedious think from my side kindly help me to solve this problem thanking you
—

I got a call from bajaj allianz customer care ([protected]) at 09:34 am on 8th august 2016 and the guy literally started abusing and was using bad language for the recovery of payment. I have a proof of call recording, attached for your reference

I want you guys to take a stringent action on that guy. As his language was very disturbing.

Need your immediate support on this.

Regards
Mayur madhavi
[protected]/

I had purchased a policy for an annual premium for one lakh rupees. Second premium got paid after 4 months once policy was lapsed only amount was collected no supporting documents were collected from me. During final premium i was told policy lapsed can't help me. Sales team telling me i can revoke my policy customer care team says no. My money gone for a toss such a mental turmoil.

I bought a 2 year extended warranty through Bajaj Allianz for my Samsung Split AC on[protected]. I have attached the copy of the AC bill as well as the bill from Bajaj Allianz for extended warranty for your easy reference.

Couple of days back, i started facing cooling problems in my AC and when i contacted Bajaj Allianz to register a service request, they said that i dont hold any policy with them. Yesterday, I contacted the dealer i purchased the AC from and also spoke to a Bajaj Allianz representative from their shop and they said there were some internal glitch due to which the policy has not been uploaded in the system. They kept telling me that they will call me with a solution but i never received any call. I finally went to the dealer's shop and spoke with the agent in person and he said that he has raised the issue and will resolve it by today 11 am. I called them again in the morning but he said that it will take some time to resolve this. I asked him that can i get the servicing done from Samsung directly and claim the amount from Bajaj Allianz, if yes, please let me know the process.He said he will check with his supervisor and call back. I did not receive any call back from him so i called him back but he disconnected my Phone. The name of the Bajaj Allianz agent is Rajesh and his Mobile number is [protected].

It was frustrating to know that 1.2 years since i purchased the extended warranty, my details were still not updated in their systems and had i not faced problems in my AC, this would still have been unresolved. Further i am facing issues with my AC and am not able to get it repaired through Bajaj Allianz due to their inefficiency. The whole purpose of getting an extended warranty was that i dont have to run around when the manufacturer's warranty gets over.

Request your attention on this matter and take strict actions as their is a clear case of breach of customer trust and mishandling of policies by Bajaj Allianz.

My IC Code is [protected]. I am not able to log in to new IC portal.

Hi,

Your are sending wrong information to me, the following details is not mine (Nareshkumar)
Insured name ; ms narinder kaur
Child certificate number :og[protected]-00307483
Proposer details:
1. Proposer name : ms narinder kaur
2. Proposer address : jaspreet boutique, deep nagar, patiala, deep nagar, patiala - 147001, punjab
3. Proposer contact number : [protected]


My name is nareshkumar and my details given below

Insured name : mr naresh kumar s
Child certificate number : og[protected]-00233877

Proposer details:
1. Proposer name : mr naresh kumar s
2. Proposer address : no:180a, leelavathi nagar, muthu kumaran medical college, chikkarayapuram, chennai - 600069, tamilnadu
3. Proposer contact number : [protected]

Could you please share me the correct document which belongs to my name (Nareshkumar).
This is the worst response from your side. Even document you cant able to send properly.

Here is attached what you shared the documents its related to narinder kaur, and also attached my (Nareshkumar) police documents details as well.

Could you please tell me my policy is currently available or not. If not then please tell me the reason?