Bajaj Allianz Complaints & Reviews

My policy No. is OG[protected]-00000012.
They have not mentioned the amount under addon cover AD3(accidental emergency) for which they have charged me a premium of Rs. 754-00. I have been asking them to specify the amount in the policy document for last 1-1/2 half months. But I am not yet getting the resolution. What I am getting is vague answers like I have not opted while renewal for accidental cover etc.
Non claim bonus amount is also not correctly mentioned. Two different figures appear at two different places in the same policy document. My follow up with their grievance redressal dept. has also not yielded any result.

Hi,

Please help, I am almost daily getting a call and caller mentioning representative of bajaj Allianz. Mostly fake I guess.

Just few minutes ago I received a call by lady mentioning that she is manager and calling from Hyderabad branch and she was extremely rude in talking.

Even mentioned that Bajaj do not have any time to call customers again and again etc.
This was even pathetic. IF she consider as Manager in Bajaj then I seriously doubt on capacity of brand name like Bajaj. Teach her first attitude to talk.

Her Caller id : [protected]

Awaiting response.

Hello,


My name is pratap singh chaudhary. I am resident of vaishali, gzb and own a volkswagen polo (Petrol) red color (Hr-51-aw[protected] model, also regular zero dep policy holder for the same.


On 14th june while going towards delhi on nh-24 morning 9:30am (Appox) there was a sudden chain accident in which i was hit from back but impact was that my car collided in front vehicle and being on the right side of road dent came under right driver window gate. This was so fast that nearly 7-8 cars were in sequience.

On returning home when i checked the car i found damage to front-rear bumper, also found a small crack on front windshield glass.


On 15th i called bajaj allianz and after describing the above incident took my car to volkswagen body shop located at industrial area sahibabad, gzb. I was given no of mr. Saurabh juneja ([protected]) had a word with him and as per procedure submitted all documents with form. (Claim no - oc[protected]-[protected]


Concern here is that when i ask the body shop people that say that servey is done but you have to talk once to mr saurabh. Ok, i had a word, described my incident and he said that will get it done.


But now 3 days have past and daily this is repeating. Daily i am narrating him the incident and again no response, he just says that will see to it. Keeps my phone on blocked mode (Always tells busy after a ring) in day time. Is there any kind of favor we need to give to surveyor to get work done??


I every year invest nearly 20, 000/- in insurance and that is for assets and if at time o[censored]rgency if we don’t get help and face ignorance and bad gesture. If things don't get rectified i don’t think i will renew my policy again with bajaj.


Requesting to please look into it.


Customer id[protected] policy no - og[protected]-00031404


Regards,

Pratap singh chaudhary

#[protected]

Hi,

On 10th june i filed a complaint against the settlement of my claim. I received call from mr. Gurdeep on 13th june he said he will call me in few min. After checking with the surveyor (Mr. Rajeev batra) and the case. It's been 3 days and no one has contacted me for any update.

How much time it's take to talk a person who's sitting right in front of you??

It's been 18 days and my car still in the workshop. Now who is going to pay for the cabs.

Policy no. Og[protected]
Claim no. Oc[protected]

Thanks
Vijay

I wanted to buy a car insurance policy as my policy had expired so i contacted Bajaj Allianz. The premium for comprehensive policy was told to be Rs.9800 and an inspection was done. After the inspection a representative was sent to collect the premium on 9th June 2016(which was paid in cash Rs.9800) and he gave me a receipt of it. He told me that i would get the soft copy within 48 hours and hard copy will be couriered at the address given to them. But after a week of paying the premium I have not received the soft copy or the hard copy. When I contacted the representative he told me to speak to Rinku madam who is the sales rep from Bajaj Allianz(she had finalized the premium and had sold me the policy).Rinku Madam in-turn gave me an another no. of a person and told me that he will take care of my policy. When I contacted this person named Mr.Vijay(coimbatore), he gave me reference of another person to followup for the policy. I am chasing to get my policy from almost a week now despite of the fact that i have paid the premium. I am really frustrated and concerned that if i am chasing Bajaj Allianz now for getting my policy, what will happen in case of a mishappening or an accident. Please help me here

I have a general insurance for my microwave. Policy No.- OG[protected]-00236297. I have some problem in my microwave 06.06.2016. Than I call customer care of Bajaj general insurance help desk number is.-[protected].They take complain and give me a complain number is it OC[protected]. Very next day one services engineer come and he identified problem an he open microwave switch for changing purpose they give assurance me within 2 day means (12.06.2016) we are solve your problem. But steel no body come and attained to solve my problem. I request your organisation please take action for this matter. We are suffering so many problem for microwave.

Hi,

My policy no. Is "og[protected]" i have met with an accident on 18-05-16 and i made my claim on[protected]Claim no. Oc[protected].
All the details regarding the accident is explained by me to the customer care executive who registered my claim. On the same day appointed surveyor (Rajeev batra) visited to survey my car and the next day i am informed by the workshop that the surveyor said he will check photos of the previous policy then let them know what can be done. After two days of calling an he is not answering my call i received call from the workshop that rajeev is saying he can only approve repairs of the front side (Only miner dents) then i called him explaining that some truck hit my car from rear right side then how can you only approve front side because the major damage is on the rear he didn't listen to me.

Then i talked with his senior (Pawan rajput) he gave me an amazing theory that how the accident happend "front car stopped and you hit it from behind thats how you got your front side damge which we can repair for you" then i asked how you can say that you are not there when it happend he said we know everything. Then i asked him can you tell me how my car damaged from behind if you know everything he said it might happend before that and we can not repair that. Then he gave me another phone no. After talking to four person (From bajaj rajeev, pawan, pramod and gurdeep) and one week they agreed on repairing front and side of the car but not the main area where the real damage is happend and i have paid 2000 for cabs till that day so i said ok repair what you can now i just want my car back. Now the problem is that they want me to sign a paper which says that i am satisfied with there service (Which i am not) and if i don't do that they will not give me cashless facility.

And i also want to know that if they are not going to approve my claim then why they say we will check the photo then let you know it took 4 day just to check the photo and then they said you will get only front side (Why whats there in the photo i also want to see that)

Now its the 12th day and i have spent 4500 for cab and i will get my car on 13-06-16 and i have to pay all the repair charge by my self because bajaj will not pay the insurance amount until i sign the satisfaction form. This is how they blackmail costumer if you are not satisfied whith there service.

After paying 11000 for zero dep. Policy this is what i get now tell me how can i sign a paper which say i am satisfied when i am not.

Thanks
Vijay kandwal

Policy no [protected], discontinue fund not transferred into my account till date, I resubmitted all require document dated 06/05/2016, and regular followup to Bhilai Branch (chhattisgarh) office, also called customer care but not satisfied replied, I also loged complaint through costumer care, he given complaint no. 62702630 dated 10/5/2016, every time customer care executive said your amt transfer will 2-3 days, pls resove my complaint and transferred my amt immediate.

I have purchased extended warranty for two years and now my tv has a problem and i have intimated the call center and i got a claim number and i was told that a technician will come to inspect.

Claim number: oc[protected]

Its been more than 9 days and no one visited to check the problem. I have called call center thrice in between and they give some phone number to follow up which they will never lift.

It is the worst experience i had with any service support team so far. My problem is still not resolved.

I bought panasonic ac from sargam and got a 2 year extended warranty for bajaj allianz. When i availed same in extended warranty as my ac was not working, then after registering complaint, no update was from them in next 4 days even. I haven't received any call or sms regarding when technician will visit in-spite of calling them so many times.

I would never recommend there extended warranty to anyone as there service is pathetic. My complain no is: oc[protected].

Dear grievance team,

Refer to trail mail, i had registered a complaint of my ac to your customer care number on 27.05.2016. But till date my subjected ac complaint has not been resolved, even through your customer care i got a number[protected] and i have called so many times on this number, but nobody taking calls on this number. Can you please look into this. I have fed-up with bajaj services.

Rgds
Asheesh dev
[protected]/[protected]


— forwarded message —
From:
Date: fri, may 27, 2016 at 4:12 pm
Subject: claim number oc[protected]-00000451registered by ashwini.[protected]@bajajallianz.Co.In at 1103
To:


Dear customer,

Claim number - oc[protected]-00000451 is registered by ashwini.[protected]@bajajallianz.Co.In at 1103 and claim details are mentioned here under,

Policy no :og[protected]-00092454
Insured name :mr asheesh dev
Asset category :air conditioner
Manufacturer :godrej & boyce mfg. Co. Ltd
Asset make :godrej-ac
Asset model :gsc 18 rd3 wot
Notification date :
Mobile number :[protected]
Email id :[protected]@gmail.com
Select claim location :1103
Loss date :22-may-2016
Loss description :ac is not working properly... Loc - gurgaon
Inception at :policy address
Pincode:122017
City :gurgaon
State :haryana
Address :house no f/189 phase-ii new palam vihar gurgaon

Assuring the best of our services as always.
Regards,
Bajaj allianz general insurance company ltd.

Hi,

I have made the premium payment for my motor insurance to Bajaj Allianz on 31st May 2016. The executive Dipti (dipti.[protected]@bajajallianz.co.in) who sent the online link to make the payment said that she will be providing me the soft copy next day and hard copy in 8 working days. But they have not sent me even the soft copy also as of now. I called the customer care, sending mails to the Grievance department considering my previous policy was expiring soon. They have been telling that there is some technical issue and due to that the policy has not been issued. They just bluffed that the policy would be sent soon.Today my previous policy has been expired and Bajaj Alliancz team has still not issued the new policy for which they took the payment Rs. 5, 300/- from me. I feel the company has cheated and I need resolution ASAP. I have sent separate mail to Grievance head Rita Franco (rita.[protected]@bajajallianz.co.in) and other people Trupti Kakade/HO-Direct Marketing/Web Sales/General, [protected]@bajajallianz.co.in,
priyanka.[protected]@bajajallianz.co.in,
ajinath.[protected]@bajajallianz.co.in. Nobody has resolved this issue. I want to take action on these people for taking money from me and causing problems to me. Can anyone help me in this regard? Thank.


Regards
Brijesh

Bajaj allianz insurance is biggest scammer (Fraudster company) in india.

My name is prince verma from chandigarh

I have a polo car which is buy from swami automotives chandigarh,

Address:-

Address: showroom no. 32, phase - 1, industrial area, chandigarh, 160002
Phone:[protected]

And my car insured from bajaj allianz.

I have buy car in 2013 and registration in rc 2014.

Complaint:-
When i have buy this car then dealer says, take 1 lakh loan and bajaj allianz gives you 3 years cashless bumper to bumper free insurance, and every year my policy renewed from insurance company.

But this year my car is accidental and when am going to (Volkswagen) workshop for claim then he says my insurance in normal policy, it means i need to pay 50% payment of the total bill.

And when i am contact with bajaj allianz regarding this matter, then this company not take any action on this matter, even i dont get any mail regarding my problem.

I have to call bajaj allianz 10 to 15 times and every call centre employee says, my car insurance policy is wrong, but when am saying about solution for this problem then nobody can gives me proper answer and cut the call.

Bajaj allianz is total fraud company.

Completly fraudest persons in this company, after make deal this with (Bajaj allianz). This company not gives you any type of priority behalf of customers.

Am very tired and tensed, so my friends when you are deal with this fraud (Bajaj allianz) insurance company, then beware please.

Even this company gives me a 1 lakh loan for sale the cars and then after final the deal, bajaj allianz not pick your phones, and just saying one line (If you have any problem then, you can go (Bajaj allianz head office).

Total scammer in the market and fraud person, lire, and make with you any fake promise for complete the company insurance targets.

So beware please.

Contact number is :- [protected]

Hello all,
I have taken personal loan from Bajaj Finserv and they shown their special characteristic about nill foreclosure and prepayment after first EMI without charges but today they have dropped email about they will charge foreclosure. Dont go with this company it is totally fake .

Dear Customer,
This is in reference to the loan(s) availed by you. We have modified the terms and conditions of your Loan/s with respect to foreclosure and pre-payment charges.
Foreclosure charges of 4% (plus applicable taxes) will be applicable if you choose to foreclose your loan post clearance of first EMI. Foreclosure of the loan is only allowed post clearance of the first EMI.
Part prepayment charges* will be applicable if you choose to prepay more than 25% of your current outstanding loan amount. However, no charges will be applicable for part prepayments done up to 25% of the current principal outstanding in last 12 months. This facility is allowed post clearance of your first EMI only.
The revised terms and conditions are also available on our website atwww.bajajfinserv.in/finance
The revised terms and conditions will be applicable with immediate effect.
We sincerely thank you for your continued support and patronage. We assure you the best of our service at all times.
Warms regards,
Bajaj Finserv

Dear Sir/ma'am

I have filed the complaint regarding non-functioning of my voltas split ac on 29-May-2016 to BAJAJ ALLIANZ. It was communicated to me that the engineer will visit my premises on Monday (30-May-2016) and probably if there is any replacement of part required then maximum it will take Tuesday (31-May-2016) to resolve it. But in reality the engineer visited on Wednesday (01-June-2016) and now engineer is saying that it will take another 4 days to replace the fan motor of the outdoor unit.
Why there is so much delay? In peak season of summer I am not able to use the ac. If it will take 1 week to resolve the issue then why i purchased the policy and also Rs. 500/- deductible charges paid by me which was earlier not mentioned to me. Since I have paid the charges I request you to kindly look into the matter. It could have been better if i get my air conditioner repaired from some private shop. There is no benefit buying the insurance policy from BAJAJ ALLIANZ neither would I ever again buy such policy from BAJAJ ALLIANZ.

Regards,
Amit Puri

Punjab and Sind Bank is Master Policy Holder no [protected] of the above policy.I am account hoder of the Bank and this Policy has been issued to the Savings Bank account hoders. Under this Policy.I was enrolled as a member by the Bank on the assurance of a 9% return.Annual premium was Rs 10000/ and premium paying term was 5 years Premium was debited to my savings account and Policy no [protected] was issued on 28/04/2011.Policy is fully paid and now due for payment on 28/04/2016.

I am holding account at Jank Puri New Delhi branch of the Bank.ranc Incharge informed me during a visit that co is sending cheques to branch after one month from date of maturity.I have not received the payment.Now Bank says that they are no longer associated witt Bajaj Allianz.Co has closed their branch office at Janak Puri..I visited their office from March 2016 at Karam Pura Delhi and they used to say that payment will be sent to the Banks' branch.No payment has been sent even after one month of date of maturity.How can the Bank leave us in the lurch and the Company delay the payment of maturity procced? Your help is requested.Kindly take up the matter with Bajaj Allianz and Punjab & Sind Bank and oblige..I am 67 years old and hard to run places for getting my due payment.
HO of the co is at Pune 411014 e mail id is [protected]@bajajallianz.co in ans [protected]@bajajallianz.co.in

I am shijin n u from bangalore. I bought one laptop through bajaj finance the products emi amount is 4667/- i took this loan on 27/10/2011 the product emi was completed. Today (01/06/2016) i got a call from delhi one mr. Adv. R c gautam, he was saying that i have a outstanding amount of 31482/- when i went through the website of bajajfinservlending, found there is a loan like balic premium cd loan (415bal[protected]. I do not understand what it actually is? I was not told anything like this when i bought those products. Also i have not got any document regarding this as well? Also they registered one complaint against me in the court. Please help!

Hello,

I had been given a mutual fund policy by this agent called madhu c fatnani, she lives in adipur, gandhidham kutch. The initial premium that was paid for the first year was rs.15000/-. I paid that much amount and retained the policy. The very next 2 years i paid the premium i. E. Rs.24000/- for 2 years. Tried to call this agent for the receipt of the payment done by me. But did not get any of the reply from her. When inquired in the customer care about the status of the policy, they said there is only 1st year premium that has been paid by me. For the rest of the years it is unpaid, hence the policy had lapsed. The lady had acquired the money from me, but did not submit it in the company. She cheated me for rs. 45000/-. My trust in bajaj allianz and such fraud agents is faded up.. Now i keep tryng to call this agent on the no. [protected], but she does not reply to my calls. Please help me to get back my money. I am poor homemaker, who has saved single penny for my bright future, but after this incident i feel my money is in danger. Please help me out.

I bought bajaj warranty extended warranty (Ewoc[protected] along with lg water filter a year and half back in sundar radios, nagercoil, kanyakumari dt, tamil nadu. Now my water purifier has water quality issue and the filter is covered by the extended warranty. I tried reaching them for a week and at last was able to raise a ticket no 45612115 on 29 apr 2016. But, so far no one has cared to attend the ticket although they themselves filled in the ticket as if some technician visited on 04th may 2016. Further, to the present, the only medium i was able to reach them is through twitter (My id @ratanrax) while the various numbers their call center provided either ignored the call or was busy, making me to wait in the queue for hours together. They are not even caring to resolve the issue even after 4 weeks now. I am really frustrated with such companies cheating customers and i want the company to either resolve the issue or else provide my warranty money back along with the cost incurred for fixing the current issue by an official lg technician.

Hi team,

I joined a online policy for bike insurance on dated 07-feb-2016. Telecaller promised me for provide hard copy within one week, but we not received it yet. I want my hard copy for my insurance on high priority. Please provide me as soon as possible.

My policy details are mentioned below:-

Policy number: og[protected]-00096152
Policy issued on: 04-feb-2016 10:54:11
Product: two wheeler - package policy
Insured name: saurabh kumar
Insured address: a 37, sector 60 noida pincode-201301, near ienergizer noida,, noida, uttar pradesh-201301
Policy holder id: 75560368
Intermediary:[protected] web sales


I you have any query. Please contact me on below details:-

Contact number :- [protected]
E-mail id:- [protected]@gmail.com


Regards,
Satendra kumar