Bajaj Allianz Complaints & Reviews

Address: 400075

Website: Bajaj allianze

Hi,

my name is shailesh thosar and i am one of your motor vehicle customer. i claim my motor vehicle under accidental repair on 24th june and claim was approved on after one week but some of my documents not with you it takes time now one of your advisor swapnali sugadare, bhushan patil and one of your floor supervisor lady (forgot name) none of the told me about the correct estimated date for whole process. now all the people including amol mishra given me different different dates for entire process so now you told me i m taking insurance policy from your company it is big crime for me? or i m renew this policy every year that means i am fool?

i hope i get positive response from your side

thanks and regards
shailesh thosar
[protected]

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jul 14, 2016

Verified Support

Hi Shailesh,

Apologies for the trouble you've faced. We have forwarded your issue to our team who will look into this at the earliest.

Your complaint is registered with us with the Reference No. BA - 1052, note this for all future follow ups on this case. Also feel free to write to us at help.[protected]@bajajallianz.co.in with the given reference no. in the subject line, for any further assistance.

Regards,
Bajaj Allianz General Insurance

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R

rohit gola

from Noida, Uttar Pradesh

Jul 14, 2016

bro you are right...buying insurance from bajaj is foolishness i renewed bajaj policy 7-8 years for my car...but when i made first claim they refused to give me claim money for front windscreen after an accident.

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Address: Hyderabad, Andhra Pradesh, 500019

Website: www.bajajallianz.com

I have taken bajaj 2 wheeler long term policy before due date (27-jul-2016) of my reliance policy (policy no : [protected]) i am asking bajaj to revise my policy which they have given me is like start date is 23 jun 2016 but it suppose to start from 27 jul 2016 because my reliance policy is expiring on 27th july 2016.

This the 3rd time iam requesting bajaj to revise policy. i see there is no proper response from bajaj each time they are saying back-end team is working on the issue how many days it will take from modification eating the money of customer is not the good thing give the proper response and service.

If you guys are not able to do then please refund the policy amount i will check with some other insurance vendor.

Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jul 14, 2016

Verified Support

Hi,

We're sorry for the trouble you're facing. Request you to send in your contact number at help.[protected]@bajajallianz.co.in. Also, the policy number you've shared seems incorrect, please share the same in the format OG-XX-XXXX-XXXX-XXXXXXXX.

Please note that we have registered your complaint with Reference No. BA - 1051. Do mention this Reference no. in the subject line of the mail while sending your details. We will surely look into your issue at the earliest.

Regards,
Bajaj Allianz General Insurance

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Address: 700098

Website: www.bajajallianz.com

Pathetic service from bajajalliance

Ubmited my laptop 21st of june and today is 11th july, no update from there end not even a single call or mail they made to me every time i had to call them and every time some new new problems arises from there side.

Even called their manager in kolkata (number got from customer care), but after hearing my problems he disconnected..

To whom should i talk now i have no clues,
Feel like my laptop is gone away i wont be getting it back anymore.

And not only that they are charging 500rs also.
I am neither going to pay them 500 nor going to service my laptop

Never ever never go for extended service from this company.

Policy no-og[protected]-00194361
Ubmission date-21st of june

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Vicky,

We're sorry for the trouble. Your details have been forwarded to our team who will look into this and update you with the same.

We've registered your compliant with the Reference No.: BA - 1050, note this for all future followups on this case. Also feel free to write to us on help.[protected]@bajajallianz.co.in for any further assistance.

Regards,
Bajaj Allianz General Insurance

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V

vicky4u

from Kolkata, West Bengal

Jul 18, 2016

The issue has not yet resolved please do somtething..

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V

vicky4u

from Kolkata, West Bengal

Aug 6, 2016

I am helpless now Nobody is looking into my matter ..

Not yet Resolved

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Address: Mumbai City, Maharashtra, 400703

Website: www.bajajallianz.com

I was purchasing motor insurance on your website, while the payment got debited from my account and i did received a message your bajaj, stating that the "dear customer your payment of 2002 has been received transaction reference number is 11242456, however i have not received any policy, when called on your customer service number as usual they have no clue about anything that has happened....

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Address: Dehradun, Uttarakhand, 248001

Website: bajajfinserv.in

Dear sir/madam

On 01 june 2016, i informed bajaj allianz about my micromax led tv damage and they said that visit of engineer has been booked. However, after waiting for three to five days, no body visit my house. When i called back, bajaj allainz customer care has suggested to repair the led and submit invoice after repair.

After repair of led, i had submit invoice of rs 4500 and other documents at dehradun bajaj allainz office on 15 june 2016. Next day (16 june) i received a call from bajaj allainz and guy asked to visit my home to see led and to take take pictures of led. He did all formalities at my home.

I also send email to pratibha. [protected]@bajajallianz.Co.In and cc to imran. [protected]@bajajallianz.Co.In and ew. [protected]@bajajallianz.Co.In on 24 june 2016 with all documents but never got any answer from these persons.

After a gap of one week, i called bajaj allainz and they asked me to send invoice copy and tv back side picture and front side picture on whatsapp no ([protected]). I again send every document on this number on 02 july 2016 and this guy promised that i will get my reimbursement within two days.

I called again on 08 july 2016 and this time bajaj allainz cutomer care was clueless about status of reimbursement and again asked me to send documents.

Felling helpless... Please help me on this

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Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Harendra,

We're sorry about this. We have escalated your issue to our concerned team and be assured that they will be getting in touch with you soon with an update on this.

Also, your issue has been registered with us with the Reference No. BA - 1048, note this number for all future follow ups on this case.

Regards,
Bajaj Allianz General Insurance

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J

jayanthirichard

from Chennai, Tamil Nadu

Oct 1, 2016

Dear Bajaj Allianz,

I purchased a Samsung Smart TV Model no. UA32f5500AR on 30/06/2014 from Samsung Plaza Chennai, financed by Bajaj Allianz.

I registered a complaint on 09/08/2016, complaint no.: OC [protected] on my Samsung Smart TV regarding disruptive picture, and automatic turn on and off of the TV by itself.

Below is a timeline of the complaint and the consequent actions.

09/08/2016: Complaint no.: OC [protected] registered.

26/08/2016: Mr. S.R. Jaganathan from the respective service center picked up the TV for service.

28/08/2016: The service center informed me that the front panel would need to be replaced, and promised to install a new panel for the TV, and that it was already ordered within an expected delivery of 7 days.

05/09/2016: The service manager, Mr. Felix conveyed to me that the front panel was replaced, and the TV must be kept in observation for two days in order to verify the functioning.

However, I did not receive the TV within the two days. Despite my calls to check on the status of the TV, the service center failed to deliver the repaired TV within the promised time.

15/09/2016: The "repaired" TV was delivered to my residence around 7 PM. During the time it was delivered, I found the TV was delivered with only 4 screws in the back cover, instead of 12 screws. I showed this immediately to the delivery person who said that they would bring the remaining screws as soon as possible, but still hasn't returned with the screws as of today, 09/30/2016. I was charged Rs. 13, 500 for the replaced panel under insurance. Additionally, I paid Rs. 1, 950 for deductible and transport charges.

16/09/2016: The next morning, I also discovered that the panel was in fact not replaced. I emailed Mr. Mallika Arjun of Bajaj Allianz regarding this false replacement. Mr. Mallika assured that he would sort out the issue but did not get back to me.

19/09/2016: The TV was completely dead, and did not even turn ON. Until today, the TV continues to remain non-functional. I immediately logged this complaint to Mr. Felix who then said that the motherboard had to be replaced.

24/09/2016: Mr. Felix along with his service technician inspected the TV at my residence, and agreed that the front panel was in fact not replaced, and the authorities at the service center agreed to provide me with a new TV.

Following the last correspondence with Mr. Felix at my residence, I have not received any information regarding the status of this registered complaint. We have photo proofs of the above listed, and can send them to you per request.

Please bear in mind that this is not the first instance of a falsification in the repair by the service center. I faced the similar situation in June 2015 for the same TV where the exact repairs were identified but the service center did not replace the front panel nor the motherboard. After being confronted, the service center replaced the TV with a new motherboard and front panel at my presence, and refunded my paid charges and the insurance cost of my complaint.

This situation has been deeply disappointing and agonizing as a consumer and customer, especially when we have been with Bajaj Allianz for over 15 years. We have been without a TV for over a month, and been accommodating to the repeated wait and service quality during this time.

I kindly request you to take immediate action regarding this complaint, and would appreciate a quick resolution to this problem.

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Bajaj Allianz Customer Care's response, Apr 10, 2017

Verified Support

Hi,

We hope your query has been addressed. Do get back to us if you need any further assistance. Thank you.

Regards,
Bajaj Allianz General Insurance

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Address: Jaipur, Rajasthan, 302017

I am shocked after 8 day of survey by bajaj car insurance team that my accident claim has been disapproved.
My car was theft on 23 june and recoverd by police on 25 th june.
Car was shifted to vipul motor makvuya nagar on 30 june.
Since then bajaj company are trying to make decision and finally these people were able to decide that they will not settle my claim.I think that yhe below I.Q people could make right decision earlier.They ruined my 5 days and money that i did in phone calls with baja.The final decision of disapproval was did not inform to me.
Frankly suggesting that this is fake company.Never think about bajaj allianz car insurance.

Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

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K

KRISHNA Dubey

Jul 7, 2016

Car no HR29 Z1309.
Never plan for bajaj allianz car insurance.
I am paying premium since 4 and half year and now what i got after car accident is Zero.
So never go towards bajaj car insurance.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Krishna,

We're sorry to hear this. Please send in your contact details and policy number to us at help.[protected]@bajajallianz.co.in so that our concerned team can look into the matter.

Also, do mention the Reference No. BA - 1047 in the subject line of the mail you'll send with the details, and the same for all future followups on this issue.

Regards,
Bajaj Allianz General Insurance

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R

rohit gola

from Noida, Uttar Pradesh

Jul 14, 2016

never buy bajaj insurance ...when it comes to give claim ...they are the worst company.
they did same with me. they refused me to give claim for front windscreen, after an accident.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jul 19, 2016

Verified Support

Hi Krishna,

We have received an update from our team that they have gotten in touch with you and help you with your concerns. Thank you for your support and we wish you a great day ahead.

Regards,
Bajaj Allianz General Insurance

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Address: 700053

Harry bose
Wed, jul 6, 2016 at 1:19 pm
To: chandan. [protected]@bajajallianz.co.in, [protected]@yahoo.co.in
Cc: [protected]@bajajallianz.co.in
Reply | reply to all | forward | print | delete | show original

Dear sirs

Re: claim no.[protected] for car

I have been waiting three days already to take delivery of my car wb02ag 3167 and have been waiting for breakup of the amount asked fromme, for my car repairs done at saini workshop in mominpore.

You are aware that this is affecting my work and i reserve the rightto claim damages for conveyance, at a rate of rs.3000/- per day fromyour company.

I will be compelled to take the matter to higher authorities if you donot provide me the breakup immediately.

I have to put on record too, that you have not picked up any of mycalls from the outset, which i think is very unprofessional.

Kindly expedite

Regards
Capt. harry bose
Marine surveyor
Mob [protected]

Harry bose
Jul 4 (2 days ago)

To chandan. singh03, sainihyundai27

Kind attn : mr. avik sarkar / mr. chandan singh

Dear sirs
This has reference to my telecon of date with both of you.
Please note i did not take delivery of my car no.
Wb02 ag3167, although it had been apparently repaired -
Due want of the breakdown of the the items for which
I am supposed to pay and which was not provided.

I have a bumper to bumper cover and an excess of rs.1000/-
Plus 1500/- (reason unknown?) = rs 2500/-.

I understand from mr. arup dey of saini hyundai that you
Have limited your liability to rs 14184/- and the balance of
About rs 5900/-, has to be paid by me, which i am finding high and unacceptable.

As promised by you over phone, i await the breakup tomorrow first hour in the
Morning.

Thks/rgds
Capt. harry bose
(marine surveyor)
Mob: [protected]

May 11, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Bajaj Allianz Customer Care's response Hi,

We hope your query has been addressed. Do get back to us if you need any further assistance. Thank you.

Regards,
Bajaj Allianz General Insurance

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Address: Kolkata, West Bengal, 700001

I am having a policy of bajaj alianz life insurance co ltd my policy no is[protected] for which i had paid rs 17836/-by cheque no 58 of hdfc bank in there axis bank branch on 28.06.2016 for which they didnt issued any type of reciept just reply after clearence receipt will be sent to your address and the same amount was debited from my account on 03.06.2016 in the name of bajaj allianz life insurance co ltd.On 18.06.2016 i am getting a sms that my policy is lapsed i got shocked and asked company about the matter they replying mount which was debited from my account has not reacived in bajaj allianz, for safe sideof my policy i made again online payment with interest amount rs 17992/-all this matter sent to bajaj via mail on 21.06.2016 but only a reply came from there end for this matter will contact you shortly but till date no action has yet taken from bajaj allianz life insurance co ltd.
So i request you to kindly take necessary action and do the needful.

Aug 6, 2016

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2016

Bajaj Allianz Customer Care's response Dear Vivek, We apologies for the inconvenience. Please share your email id & contact details so that we can assist you faster on the reported issue. Regards, Bajaj Allianz Life Insurance Team

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Address: Varanasi, Uttar Pradesh, 221005

I had bought voltas AC of 33, 000 on emi with bajaj allianz, they said that pay extra Rs.2969/- and we will extend the service warranty for 2 years. Now ithere is a fault in AC I had called them on 17th july to their customer care no. they registered the complaint with complaint no. - OC[protected] and they said that they will provide the service within 3 days but no one had come then I again called they provide me numbers of different people where I have to call then I called all these number but they even didn't receive my call again I called the customer care they registered complain with complaint no. 63196561 they said it's on highly priority their engineers will reach soon but no one called me... Now I repeated the process I call them n they only give me numbers to but nothing has been happened yet... Please help me from these companies who looted their customer...
Product policy No. - OG[protected]
Policy holder name- Umesh Chandra jaiswal
Complaint no. OC[protected]

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May 12, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Bajaj Allianz Customer Care's response Hi,

We hope your query has been addressed. Do get back to us if you need any further assistance. Thank you.

Regards,
Bajaj Allianz General Insurance

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Address: 560068

Hi

I have done my Car insurance at Prathama Motors with additional option of Bumper to Bumper based on Prathama Motors Insurance executive suggestion, Executives asked me to pay the money and did same & they gave me Bajaj Allianz Insurance . The reason I am talking this in start of the mail that always Executives /Service providers should refer /advice /provide the best policy to Customer .

Now I am in trouble,...

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Address: Fatehabad, Haryana

Dear sir/ mam

I purchased a insurance policy (policy no. :[protected] bajaj l. i. c) from haryana gramin bank bhattu kalan distt fatehabad on dated[protected] of rupees 2000 per anumn.
I made a first payment of rs 2000 on[protected]. and after i made next payment of rs. 6000/- for the account of bajaj l. i. c on dated[protected] for the years 2011, 2012 & 2013. but i havn't any kind of policy in hand in terms of hard copy. and now i wanted to renew the policy. but bajaj l. i. c sirsa said that your policy has expired because u made only 1-payment. but when i talk to haryana gramin bank bhattu kalan they told to contact only insurance company. and bajaj l. i. c has not make any kind of favour to solce the problem. a copy of trasaction is attatchedwith it.
So i request to u please take necessary action to resolve the problem soon.

Thanks & regards,
Om parkash s/o sh. banwari lal
Vpo: kirdhan distt. fatehabad
Haryana.
C. no.= [protected]

Haryana gramin bank acc. number=[protected],

Policy no[protected]
Enrol no. -22251

Aug 5, 2016

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Bajaj Allianz Customer Care's response Dear Ajay, We are sorry for the inconvenience. We have shared your policy details to our back-end team. They will get in touch with you soon on the reported issue on priority. Regards, Bajaj Allianz Life Insurance Team

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Address: Kolkata, West Bengal

I have renewed of our motor insurance policy no. og[protected]-00012651which has been expired on25th jun 2016 by a chq. no. 979671 for rs. 4323/= on u. b. i. nimtala branch which has been debited our a/c on29.06.2016 but yet now we have received no renewed policy from your end. pl. arrange to send our original renewed policy to my home address at an early date. with thanks,

May 12, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Bajaj Allianz Customer Care's response Hi,

We hope your query has been addressed. Do get back to us if you need further assistance. Thank you.

Regards,
Bajaj Allianz General Insurance

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Address: 600097

Website: bajajallianzlifeonline.co.in/online/portal/policy/showpolicy.do

Hi all,

I took the policy on 28-july-2012 and have been paying inr 1500 as emi every month. let me give you the return details to you. the returns are after excluding insurance charges from the total premium amount, i. e. i pay emi of 1500 and insurance and taxes are 250, so remaining portion inr 1250 goes for investments.

For the first year the return was astonishing 2.2%

For 2nd year the return was super astonishing 3.1%

For 3rd year the return was bumper astonishing 4%

This calculation was based on their method. now let me explain you the my method. i have paid inr 72000 (48*1500), now as per them inr 219 goes towards li and inr 31 goes towards taxes. so they deduct some fund management charges and god know how much is that but as of today the value of my investments is inr 59638 which is lesser than my investments value (excluding insurance) (1250*48=60000).in 4 years the value did not break even.

This is the fraud-est policy and most fraud company. the reason why people don't trust indian companies are because of companies like them. the executive from who i have taken this policy clearly told me that they invest in government securities and return would never be less than 8% pa. i am closing this policy asap and i would recommend every people to never take any policy from bajaj allianz. to bajaj allianz this is my warning to you, i am son of baniya and you can never digest my money, will dent you more severely than you can imagine. i am not abusing you because i know how will i recover my money from you. just be prepared.

My policy no: [protected]
Enjoy!!!

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Mumbai, Maharashtra

Jul 1, 2016

Verified Support

Hi Madhavendran,

We request you to kindly provide us with your contact number so that we could get in touch with you.

Regards,
Bajaj Allianz Life Insurance Team

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R

rohit gola

from Noida, Uttar Pradesh

Jul 4, 2016

they ll contact you and will not do anything.
bajaj allianz are worst insurance provider company.
i will never buy anything from this company and even not letting my relatives to buy any of their products.

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V

Vijayareka

from Chennai, Tamil Nadu

Jul 26, 2016

Hi sir/ madam,

I also arised the compliant against the Bajaj Alliance Life Insurance policy for the same policy but they also said same like please provide your mobile no after I submitted my mobile no they even not contact me. Please I request you to stop cheating others because we are affected here after no one can affect. Please take necessary step against the bajaji alliance

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My Policy Status
MY POLICY NO. [protected]. I WANT TO KNOW THE STATUS OF MY POLICY. IF I SURRENDER THAN HOW MUCH AMOUNT I WILL GET. PL INTIMATE ME AT THE EARLIST.
my email address: ganesh.[protected]@sbi.co.in

Aug 5, 2016

Complaint marked as Resolved

Verified Support

Jul 05, 2016

Bajaj Allianz Customer Care's response Dear Ganesh, We have noted your policy details. Kindly provide us your phone number so that the concerned team will contact you regarding the same. Regards, Bajaj Allianz Life Insurance Team

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Address: Bulandshahr, Uttar Pradesh, 203131

Website: www.bajajallianz.com

I have purchased a car insurance policy online from bajaj allianz general insurance company ltd. But i have not received my policy bond. I have make payment of rs19500 on 20-june-2016 around 12pm. I have call many times in bajaj allianz they are not issuing my policy. I have demanded to refund my money but bajaj allianz doind nothing my money is stuck. Reference number is 57068327.
Trace id to track 530228
Yogender kumar he is fraud sales person in bajaj allianz
He will sell me policy as unfair trade pratice
Plz do somthing

Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jun 29, 2016

Verified Support

Hi Rishabh,

Sorry about this. We have forwarded your issue to our concern team. Be assured they'll get you an update on this soon.

We also want to inform you that your issue has been registered with us with the Reference No. BA - 1044, note this number for all future follow ups on this case. Also, do mention the given Reference No. in the subject line of the mail you send us with the details.

Regards,
Bajaj Allianz General Insurance

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Address: Gurgaon, Haryana, 122016

Website: i am compalining about zero depriciation insurance given by bajaj

Hi sir

This is Avinash singh and i am working as manager in vap travels
I met with an accident few days earlier and my car was brok down.
The survey was done after five days when i have given my car in the work shop of the Datson Nissan Workshop . Three days before i have recieved a call from your executive his name was Ravinder and he told me that we are not able to give you the insurance for right hand side...

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Address: 411006

Website: www.bajajallianz.com/Corp/life-insurance/group-non-employer-employee.jsp

I have this policy with bajaj allianz since march 2012, at the time of policy issue i was told that after 4 years of policy term i can surrender this policy and i will get premium paid plus investment return, now when i am in need of money i call their customer care and they informed that surrender value is 67000, while i have paid 78000 premium till date. I am being told that initially they had some bull charges which is why i am getting less value.

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Mumbai, Maharashtra

Jun 28, 2016

Verified Support

Dear Nehl_13,

We request you to please provide us your policy number and contact details so our team could get in touch with you.

Regards,
Bajaj Allianz Life Insurance Team

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N

nehl_13

Jun 28, 2016

I had a call with your team yesterday and they had nothing to offer than "sincere apology". I am not giving up on my money, i will take this fwd legally and make sure none of your policies gets sold in future.

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Address: Pune, Maharashtra, 421203

Website: bajajallianz.com

My policy No. is OG[protected]-00000012.
They have not mentioned the amount under addon cover AD3(accidental emergency) for which they have charged me a premium of Rs. 754-00. I have been asking them to specify the amount in the policy document for last 1-1/2 half months. But I am not yet getting the resolution. What I am getting is vague answers like I have not opted while renewal for accidental cover etc.
Non claim bonus amount is also not correctly mentioned. Two different figures appear at two different places in the same policy document. My follow up with their grievance redressal dept. has also not yielded any result.

Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jun 24, 2016

Verified Support

Hi Pramod,

Allow us to get this checked and we'll surely help you get clarity on your concerns. Request you to send in your contact number to help.[protected]@bajajallianz.co.in so that we can connect with you at the earliest.

We’d also like to tell you that your issue has been registered with us with Reference No. BA – 1041. Please make a note of this no. for all future follow ups on this case. Do mention the given Reference No. in the subject line in the mail you send to us with the details.

Regards,
Bajaj Allianz General Insurance

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Address: Pune, Maharashtra, 380008

Website: www.bajajallianz.com/Corp/aboutus/customer-service.jsp#

Hi,

Please help, I am almost daily getting a call and caller mentioning representative of bajaj Allianz. Mostly fake I guess.

Just few minutes ago I received a call by lady mentioning that she is manager and calling from Hyderabad branch and she was extremely rude in talking.

Even mentioned that Bajaj do not have any time to call customers again and again etc.
This was even pathetic. IF she consider as Manager in Bajaj then I seriously doubt on capacity of brand name like Bajaj. Teach her first attitude to talk.

Her Caller id : [protected]

Awaiting response.

Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Mumbai, Maharashtra

Jun 24, 2016

Verified Support

Dear Chintan,

We would like to know more about this. Could you please let us know if you are an existing Bajaj Allianz life Insurance policy holder. Also it would be great help if you could share your contact details to assist you better.

Regards,
Bajaj Allianz Life Insurance Team

Reply

Bajaj Allianz Customer Care

from Pune, Maharashtra

Jun 24, 2016

Verified Support

Hi Chintan,

Thank you for reaching out to us. We'll surely review this with our team and get back to you with an update on the same. Request you to send your contact details and policy number to help.[protected]@bajajallianz.co.in so that we can get this checked soon.

We also want to inform you that your issue has been registered with us with the Reference No. BA - 1042, note this number for all future follow ups on this case. Also, do mention the given Reference No. in the subject line of the mail you send us with the details.

Regards,
Bajaj Allianz General Insurance

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Address: Ghaziabad, Uttar Pradesh, 201010

Hello,

My name is pratap singh chaudhary. I am resident of vaishali, gzb and own a volkswagen polo (Petrol) red color (Hr-51-aw[protected] model, also regular zero dep policy holder for the same.

On 14th june while going towards delhi on nh-24 morning 9:30am (Appox) there was a sudden chain accident in which i was hit from back but impact was that my car collided in front vehicle and being on the right side of road dent came under right driver window gate. This was so fast that nearly 7-8 cars were in sequience.

On returning home when i checked the car i found damage to front-rear bumper, also found a small crack on front windshield glass.

On 15th i called bajaj allianz and after describing the above incident took my car to volkswagen body shop located at industrial area sahibabad, gzb. I was given no of mr. Saurabh juneja ([protected]) had a word with him and as per procedure submitted all documents with form. (Claim no - oc[protected]-[protected]

Concern here is that when i ask the body shop people that say that servey is done but you have to talk once to mr saurabh. Ok, i had a word, described my incident and he said that will get it done.

But now 3 days have past and daily this is repeating. Daily i am narrating him the incident and again no response, he just says that will see to it. Keeps my phone on blocked mode (Always tells busy after a ring) in day time. Is there any kind of favor we need to give to surveyor to get work done??

I every year invest nearly 20, 000/- in insurance and that is for assets and if at time o[censored]rgency if we don’t get help and face ignorance and bad gesture. If things don't get rectified i don’t think i will renew my policy again with bajaj.

Requesting to please look into it.

Customer id[protected] policy no - og[protected]-00031404

Regards,

Pratap singh chaudhary

#[protected]

Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

View replies

Bajaj Allianz Customer Care

from Pune, Maharashtra

Jun 20, 2016

Verified Support

Hi Pratap,

We're sorry about this. Your details have been forwarded to our team who will look into this quickly and get you an update on the same.

We've registered your complaint with us with the Reference No. BA - 1040, note this for all future follow ups on this case. Also, feel free to write to us at help.[protected]@bajajallianz.co.in with the Reference No. BA - 1040 in the subject line.

Regards,
Bajaj Allianz General Insurance

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