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Bajaj Allianz Complaints & Reviews

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Updated: Nov 28, 2025
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T
tanzeel1234
from Robertsonpet, Karnataka
Jan 15, 2015
Resolved
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Resolved

Address: Bangalore, Karnataka

|Hi, My policy number is [protected], I am facing similar issue which is described by almost all as per below link. http://www.consumercomplaints.in/complaints/bajaj-allianz-super-saver-plan-banga... I have paid 3 premiums so far of 24, 575 each. (Total 73, 725 + taxes.)I had received an SMS from Bajaj which said - "Bajaj New Year offer invest rs.25000/yr for 5years & get guaranteed returns up to Rs.2, 30, 000 + 2 Gm Gold Coin + life Coverage + Tax Benefits."Since it has all the benefits for investing for short term and I also was looking for 3 years, calling open the sales person I was told that if I pay 25, 000/yr for 3 years, in the 5th year I would receive about 2, 20, 000 and don't have to pay for remaining 2 years.Now when I checked with the customer care, they mention I need to pay for 10 years and its a traditional plan, however the agent about the claim he makes referring to the clause mentioned in the policy.I was totally mislead and given false promises.Now the agent is absconding, I have his phone numbers but seems to have changed it. I roughly have 1 month's time to pay the 4th premium, this is really causing concern to people like us who make certain planning. I didn't expect this from Bajaj, I feel cheated and lost. Contact me at khan.[protected]@gmail.com Regards, Tanzeel
Aug 9, 2021
Complaint marked as Resolved 
Hi Tanzeel,

Thank you for reaching out to us!

We have shared your details with our customer service team who will work further on the reported matter.
The concerned team shall provide its response to your grievance on priority.

For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

Best Regards,
Bajaj Allianz Life Insurance Team
Hi,
I had received a call from your Customer Agent Kaleem and after discussing with him, about the issue and after his finding out that it was third party agents who had misleaded me by providing the wrong information and convinced me to pay. I had been paying for 3 years 24.5 K and taxes, which was wrong was the conclusion.
Now, I want my money to be returned with no benefits is also ok, for which Kaleem had told me he needs to put this with his superior and come back to me.
He has not come back yet.

Kindly do the needful soon.Thanks, Tanzeel
Hi Tanzeel,

An email has been sent in response to your concern, we would request you to respond on the same for further clarification.

For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

Best Regards,
Bajaj Allianz Life Insurance Team
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    L
    Lokesh Patel
    Jan 13, 2015
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    Address: Pune, Maharashtra

    I purchased travel policy from online agent rajesh. And i had made payment on 27-Dec-14. Before renewing my policy i told that guy to include special condition(to include mental disorder) as there on my old policy. But after receiving new policy i have found that special condition are not included. I called him again and told him to include that condition. He was trying to fooled me by mailing me some endorsement form. He told me that please include these endorsement form with policy will cover special condition. I submitted that my policy to university. They told me that that these policy doesnt include special condition. So i called rajesh and told him that these policy is not accepted by my university. Rajesh told me that you have to pay more around RS2500 to include condition. I told him that ya i will pay. he told that they have already cancelled my new policy and now we will give you new policy with condition written on it. No response from Bajajallianz. Now i dont want your policy. And i am going to file case against you. I have cooperate soo much with you. Now i can't handle anymore.
    Aug 9, 2021
    Complaint marked as Resolved 
    Bajaj Allianz customer support has been notified about the posted complaint.
    Dear Lokesh,

    Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011401" when writing to us.

    You may also post your concern at http://support.bajajallianz.com/support/.

    Regards,

    Bajaj Allianz
    General Insurance
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      C
      CHETANKOTHARI
      from Pune, Maharashtra
      Jan 9, 2015
      Resolved
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      Address: Pune, Maharashtra

      I have policy number [protected]. I have provided check for policy renewal on date 08 Jan 2015 but i am not getting policy receipt. As per executive he is not able to provide policy as some old check from year 2014 dishonored from my policy, i have given written application that this check was not mine it was from Janta Bank account and i don't have account in Janta Bank. Wanted to know why its taking so long time for getting policy receipt.
      Aug 14, 2020
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Hi Chetan,
      Thank you for reaching out to us!

      We have shared your details with our customer service team who will work further on the reported matter. The concerned team shall provide its response to your grievance on priority.

      For any other inquiry related to Bajaj Allianz Life Insurance you can log on to :http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

      Best Regards,
      Bajaj Allianz Life Insurance Team
      Hi Chetan,

      An email has been sent to you in response to your concern. We would request you to respond on the same in case further clarification is required.

      For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

      Best Regards,
      Bajaj Allianz Life Insurance Team
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        A
        ashishthakran28
        from Mumbai, Maharashtra
        Jan 7, 2015
        Resolved
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        Address: Gautam Buddh Nagar, Uttar Pradesh

        I was forced to take the policy at the time of opening corporate account. I was told that you will yield 8.5% pa interest and there is no lock in period and you may pull out the amount any time after 1 years without any charges. Also they informed you have 9.6 lakh of coverage. No policy documents were given to me by citibank and bajaj. I tried surrenduring the same after one year but i was told it will bear charges of almost 40%. I asked bajaj team to come and discuss and they came down to discuss and told me that it was something wrong from the citibank team but now the only option is to carry on this policy for 4 years so that there is no surrender charges. I have been continously asking for complete policy but it has not been shared till now. Now after completing 4 years when i am trying to surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 Thousand premium which i have paid surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 premium which i have paid and forget about the interest. please help my membership no for policy :[protected] policy number::::[protected] really its fraud joint venture of Citi bank and bajaj now I am sending a letter to PMO along with this complain I just want to the people who are Also lotted by this fraud bajaj Allianz pls join me we will fight for our premium if they don't give us our total premium ashish [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Hi Ashish,

        Thank you for reaching out to us!

        We have shared your details with our customer service team who will work further on the reported matter.
        The concerned team shall provide its response to your grievance on priority.

        For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

        Best Regards,
        Bajaj Allianz Life Insurance Team
        Dear Ashish,

        We have responded to your concern via email, please respond on the same mail for further clarification. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

        Regards
        Bajaj Allianz Life Insurance team
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          A
          ashishthakran28
          from Mumbai, Maharashtra
          Jan 7, 2015
          Resolved
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          Address: New Delhi, Delhi

          I was forced to take the policy at the time of opening corporate account. I was told that you will yield 8.5% pa interest and there is no lock in period and you may pull out the amount any time after 1 years without any charges. Also they informed you have 9.6 lakh of coverage. No policy documents were given to me by citibank and bajaj. I tried surrenduring the same after one year but i was told it will bear charges of almost 40%. I asked bajaj team to come and discuss and they came down to discuss and told me that it was something wrong from the citibank team but now the only option is to carry on this policy for 4 years so that there is no surrender charges. I have been continously asking for complete policy but it has not been shared till now. Now after completing 4 years when i am trying to surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 Thousand premium which i have paid surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 premium which i have paid and forget about the interest. please help really its fraud joint venture of Citi bank and bajaj now I am sending a letter to PMO along with this complain I just want to the people who are Also lotted by this fraud bajaj Allianz pls join me we will fight for our premium if they don't give us our total premium ashish [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Hi Ashish,

          Thank you for reaching out to us!

          We have shared your details with our customer service team who will work further on the reported matter.
          The concerned team shall provide its response to your grievance on priority.

          For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

          Best Regards,
          Bajaj Allianz Life Insurance Team
          Dear Ashish,

          We have responded to your concern via email, please respond on the same mail for further clarification. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

          Regards
          Bajaj Allianz Life Insurance team
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            O
            omrs07
            from New Delhi, Delhi
            Dec 23, 2014
            Resolved
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            Address: New Delhi, Delhi

            Dear Sir i am ex employee of Bajaj Allianz General Insurance Co. (Bajaj Allianz Staffing Solutions) connaught place new delhi. My emp. id is BG05835. Please provide my PF Details.My mail id is [protected]@yahoo.com. Thanks OM PRAKASH [protected], [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Hi Om Prakash,

            Greetings from the Bajaj Allianz GIC team! We would request you to share your concern directly with the Human Resources department at your local Bajaj Alliance General Insurance office. Meanwhile, we shall share your details with the HR department as well.

            Regards,

            Bajaj Allianz
            General Insurance
            Thank you so much sir
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              A
              anuragsr
              from Bengaluru, Karnataka
              Dec 22, 2014
              Resolved
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              Address: Bangalore, Karnataka

              Dear Sir, I am an ex employee of Bajaj allianz life insurance. I worked for 1 year as ISR in bangalore victoria road branch Operator through Ma Foi Management Consultants Ltd. from OCT-2005 to Nov-2006. Now I want to initiate the PF transfer. So I found Establishment code not mentioned in my payslip. How to get that and initiate the transfer to new employment??? EPF NUMBER:- 41424 Emp No. 42903 Company Name. Bajaj Allianz Life Insurance Co Ltd, Pune Regards ANURAG SRIVASTAVA
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been notified about the posted complaint.
              My email id:- [protected]@gmail.com
              Mob:-[protected]

              PF TRANSFER PROBLEM - Comment #2095179 - Image #0
              Dear Anurag,


              Greetings from the Bajaj Allianz ! We would request you to share your concern directly with the Human Resources department at your local Bajaj Alliance Lfe Insurance office.

              Regards,

              Bajaj Allianz
              Life Insurance
              Dear Team,

              Thanks for taking pain to reply.

              But I would need your help on this. Please guide me whom to connect, rather connect me to them.
              This is serious issue which needs address.

              Best Regards,
              Anurag Srivastava
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                B
                Boxer Ketan
                from Udaipur, Rajasthan
                Dec 22, 2014
                Resolved
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                Address: Sri Ganganagar, Rajasthan

                SIR AS PER REGARD WE ARE GETTING 68002/- RUPEES AGAINST THIS CLAIM AS BILL AMOUNT IS OF RS77633/- THE PARTS WHICH WE HAVE USED IN THIS CLAIM ARE IN ESTIMATE ALSO PASSED BY SURVEYOR SO I REQUEST YOU TO PLEASE RECHECK THIS CASE AS CUSTOMER IS DISAPPOINTED WITH YOUR THIS TYPE OF SERVICE AND WE ARE ALSO NOT SATISFIED I REQUEST YOU TO PLEASE RECHECK THE FILE AND PROVIDE US FILE COPY . DETAILS CUSTOMER NAME-Dr.NITIN GUPTA POLICY NO-FBA/[protected] VEH NO-RJ13CB0549 SURVEYOR -UMESH SIDANA POLICY TYPE - NIL DEPRISIATION REGARDS KETAN MALIK [protected] DHRUV FORD
                Aug 9, 2021
                Complaint marked as Resolved 
                Bajaj Allianz customer support has been notified about the posted complaint.
                Dear Ketan,

                Greetings from the Bajaj Allianz GIC team! We have noted the details provided and shared them with the concerned team who will ensure that the policy documents are shared with you at the earliest.

                You may also post your concern at http://support.bajajallianz.com/support/.

                Regards,

                Bajaj Allianz
                General Insurance
                Dear Ketan,

                Post your interaction with our representative, we hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to write to help.[protected]@bajajallianz.co.in .

                Regards
                Bajaj Allianz Life Insurance team
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                  J
                  Jaya Prakash M
                  from Chennai, Tamil Nadu
                  Dec 20, 2014
                  Resolved
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                  My Policy number is [protected]. A customer care executive from Bajaj allianz called me and told there is a short term investment plan specially designed for me. I have to pay Rs.25000 for 3 years and at the end of 5th year I will get around Rs.1, 50, 000 as returns. I paid the first premium and after that I received the policy document. I was shocked to see that this is a regular premium paying policy, that too for 30 years. I immediately went to Chennai regional office and told them that I am going to cancel this policy in the free look period itself as I have been cheated. But they showed me some clauses and assured me that the amount at the end of 5 years will be as assured by the Customer care. They told that at the end of 5 years I will get the premium paid for 3 years plus guaranteed additions plus bonus vested by the company. I paid for three years and then waited for the 5th year end. Now I again went to the regional office and told them that I am going to surrender the policy. The estimate given by the representative was only Rs.14, 850 where as I have invested Rs.75000 on getting assurance for good returns from the company's representative himself working at regional office. This is 100% cheating. When I have contacted the regional office to cancel the document in the free look period, they brain washed me and assured me good returns. For sake of penny commissions these fellows are making us to invest huge amounts which will yield a bare minimum return. I have seen many complaints from all over the nation regarding this plan and all have been cheated in the same way. Pay 3 years and at the end of 5th year get double the money.This clearly shows that the master mind behind this mega cheat, is definitely the company itself. Bajaj allianz Life insurance shall take the sole responsibility for this mega cheat.
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Hi Jaya Prakash,

                  Thank you for reaching out to us!

                  We have shared your details with our customer service team who will work further on the reported matter.
                  The concerned team shall provide its response to your grievance on priority.

                  For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                  Best Regards,
                  Bajaj Allianz Life Insurance Team
                  Dear Sir,
                  I have invested Rs.30000/- for 3years @rs.10000/- from 2007 to 2009. Initially your agent told me that after 5 years you will be getting Rs.50000/-and also insurance for Rs.100000/-.

                  But after that, agent is not picking the phone and I do not know what to do and to whom to contact about the policy

                  My Policy no is [protected]. please let me know how to close this matter and in this its showing as DOM as 27.12.2035.

                  Thanking You,

                  K.S Shobitha.
                  This is the reply I got from the grievance cell of Bajaj allianz. Its really pathetic. They are asking us to be genuine enough to prove those things. My sincere advice to all of you. Just record (in video format) the statement of the person who explains you regarding the policy and keep it safe with you. In my case the branch manager himself was not ready to accept the letter during free look period. Better be safe and avoid this insurance company.


                  Dear Sir,
                  With reference to the policy no. [protected]
                  We have investigated the matter thoroughly and would like to share our observations as follows:
                  1. Policy has been issued based on the proposal form duly filled and signed by the policyholder.
                  2. Premium term as 30 years and benefit term as 30 years were mentioned respectively for the premium amount of Rs. 24750/-
                  3. Policy document clearly mentioned the details of the policy as well as benefits payable under the plan.
                  4. Policy document was received by you in well time.
                  5. If you were dissatisfied with the policy then you would have approached us within 15 days after receipt of the policy document.
                  6. You could not produce any evidence to prove your allegations as factual.
                  Based on the facts as mentioned herein above, we regret to express our helplessness to consider your request for cancellation of policy and refund of premium at this stage.
                  Hence based on the above facts we regret to inform you that your request cannot be considered. However we may review the complaint, incase if you can furnish an evidence to prove that the mentioned allegations in complaint are genuine.


                  Thanks & Warm Regards,
                  Nilam Chaugule
                  Customer Support Executive
                  Email Id : nilam.[protected]@bajajallianz.co.in
                  Escalation Level 1 : vishal.[protected]@bajajallianz.co.in
                  Escalation Level 2 : Pawan.[protected]@bajajallianz.co.in
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                    R
                    rahuldemotional
                    from Lucknow, Uttar Pradesh
                    Dec 18, 2014
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                    Address: Lucknow, Uttar Pradesh

                    Dear Concern, As being out of town I was unable to renew my car insurance on time, though it got expired. I did contact Bajaj Lucknow Regional Office to get it renewed, they requested for new survey for the car, now they say that my car has been rejected due to dents on my car. I am attaching my car's current pics. please let me know that from which angle my car is dented and can't be insured. So now please look into this, and check with survey agency as they are making a fraud with customer values. REGARDS RAHUL SINGH [protected]
                    +4 photos
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Dec 24, 2014
                    Updated by rahuldemotional
                    Dear Concern,

                    Please look as its getting late, n I can't take my car on road without its insuarance.
                    Policy Number OG[protected]-00002606

                    Rejection of my car insurance - Comment #2093520 - Image #0
                    Rejection of my car insurance - Comment #2093520 - Image #1
                    Rejection of my car insurance - Comment #2093520 - Image #2
                    Rejection of my car insurance - Comment #2093520 - Image #3
                    Dear Rahul,

                    Greetings from the Bajaj Allianz GIC team! We have noted the details provided and shared them with the concerned team who shall update you on the same accordingly.

                    You may also post your concern at http://support.bajajallianz.com/support/.

                    Regards,

                    Bajaj Allianz
                    General Insurance
                    Dear Concern,

                    Please look as its getting late, n I can't take my car on road without its insurance.
                    Dear Concern,
                    Its been more than 15 days since I had made a complaint.
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                      S
                      Sudha1
                      from Chennai, Tamil Nadu
                      Dec 17, 2014
                      Resolved
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                      Address: Kolkata, West Bengal

                      Firstly I have applied on line for a personal Loan to Bajaj. After few days Local Bajaj Allianz Agent (Contact No-[protected]) called me that You are eligible for a Personal Loan of 2.5 Lakhs & the process is that firstly you have to Pay 10% of loan amount by draft to Bajaj Alianz Life Insurance Company Limited. This will be Register as Life Insurance then it will configure as a Loan account . After submitting the draft there were few verification completed, during the verification the Agent have told me that never asked the verification officer about Loan, actually it will be converted Insurance to Loan after all the verification . The agent have told me you will received two bond paper one is for your and the others will collect from your home . when I received the first bond paper on 21st Aug, I checked that it was all about Bajaj Life Insurance Bond Paper Details there were nothing about Loan details, immediately I have called to the agent but his number was switch off, then I called to the customer care that day just for a confirmation that is there any process Bajaj Allianz Life insurance to Loan conversion the representative didn’t clarified me at all. After two days I called the Agent and told him about the bond paper and he told that there are some error on the bond paper and it will collected and rectified . The very next day it was collected from my home. Then the Agent was continuously saying that all your documents & loan will clear after 6th Sep . However after 6th sep his phone number being switched off. Policy No-[protected]
                      +2 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Dear Sudha,

                      Thank you for reaching out to us.

                      We would like to look into the issue and investigate it thoroughly. We've notified the concerned team, however to initiate the process of resolution, we would require additional details from you. You are requested to share your details with us at the following link: http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do .

                      The concerned team shall provide it’s response to your grievances on priority. Take care to mention reference no. "ORM021812" when writing to us.

                      Regards,

                      Bajaj Allianz
                      Life Insurance Team.
                      Dear Sudha,

                      An email has been sent to you mentioning the details. We request you to refer to the same for more details. If there is any
                      further assistance required, we request you to revert to the same email.We hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

                      Regards
                      Bajaj Allianz Life Insurance team
                      Hi all,
                      My self Amit Sadafal, I have revived a call from Rahul Sawant & he told me that he is a representative of Bajaj Finance. He told me that you are eligible for a loan of Rs 3 Lacks & for that you have to deposit a money of Rs 30, 000 (10% of a loan amount, for 10 years of repayment schedule). I was in a need of a money so that I blindly trusted him and paid the amount by the name of "Destimoney Securities Pvt Ltd Mumbai" by RTGS.
                      I was asked to take up a policy of bharti axa life insurance since i was in need of personal loan.I was told that i'll get loan against the policy from bajaj finance.the bajaj finance guy's name was Rahul Sawant, he told me that dont say that u need any loan against this policy when u will get call from Destimoney Securities for verification.
                      After a week I again revived a call by the name of Ms. Krutika and she told me that Your file is in process but for that you have to pay a GST amount @ 18% (54, 000/-) but we can manage this amount to Rs 15, 000/- and then your loan amount will be sanctioned within a week. I refused to pay a Rs 15, 000/- unless and until they provide me a legal documents regarding the policy but they refused to provide a documents. Further I tried to get some Information about the scheme and found that it's a scam...!!!
                      I need my money back, so please take some legal action against them, kindly take some needful action so that they will not able to scam more people.
                      Following are the Name with contact numbers of the so called "Bajaj Finance" Representatives:
                      1. Rahul Sawant- [protected]
                      2. Ms. Krutika - [protected]
                      3. Ms. Swati Pagare- [protected]
                      4.[protected]/ [protected]
                      Please don't revive a call from these numbers or don't entertain them.

                      Loan against Policy - Comment #2879563 - Image #0
                      Loan against Policy - Comment #2879563 - Image #1
                      Dear Sir/ Madam,
                      I have got call from Bajaj Finance loan against Policy. someone call me for loan, he said take a policy from Bharti Axa Insurance Company, 15 days after issuing policy, we will give loan 10 time of 1st year policy premium.
                      please suggest me in this regard,
                      that process is done by Bajaj Finance, they will done policy from Bharti Axa Insurance & Loan given by Bajaj Finance on basis of policy premium, no any extra payment except premium amount.

                      Call received from Sakshi : [protected] & Ajay [protected].

                      Regards,
                      Jai Kishan
                      Dear sir
                      We got a call from bajaj finserv limited for a loan aganst policy of 0% interstitial. With in 48 after deposit of premium 17500
                      We are all ready pay kotak Mahendra bank favor of bajaj fin.then he told him we could not provide you loan policy could not generate. So he want more 17500 .tomorrow morning he call me.for deposit
                      What can I do don't know. Call me Rohit Agarwal. Also a loan sensation latter. We add him.please help me. Phone number [protected].it's my phone number.
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                        jashrajs
                        Dec 15, 2014
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal

                        Sir, I Jasraj Singh Bhullar my policy no is OG[protected]-00037078 and my claim number is Oc[protected]-[protected]-2401 dated[protected] i am your customer from last four years and your services were excellent. But recently i am facing lot of problems with your services. My car Fiat Lenia was met with very massive collision and unfortunately key of my car was lost on the spot, second day my car was sent to Fiat Authorised service station and your claim officer is very slow to take decisions he is saying that my policy doesn't cover keys. But i had drive assure policy and it contain Add On Cover according to your web site's information i am eligible for several services among which replacement of locks is also available here is link you can check out your words http://support.bajajallianz.com/support/index.php/2014/08/how-motor-insurance-ad... I am out of country at the moments and my father is continuesly visiting your head branch in kolkata and regularly emailing to Soumita Chakraborty//Customer Care// Kolkata_ RO/General Complain no is 56250225but its near to a month still my car is in work shop so please try to solve out my problems as soon as possible you can email me on [protected]@gmail.com or can contact me on +[protected]. I hope that my old father will not be in trouble any more. Regards, Jasraj singh
                        +1 photos
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Dear Jasraj,

                        Greetings from the Bajaj Allianz GIC team! Our apologies for the inconvenience caused. We have forwarded your issue to the concerned team to ensure that the issue isn't repeated. We request you to allow them some time to work on the matter. They will provide you with an update soon.

                        Regards
                        Bajaj Allianz
                        General Insurance
                        Sir,
                        It is already have been more than a month but still your team is in dark. I hope you can understand that how difficult is to manage without vehicle in your working life, but still we are doing it from[protected]. So please resolve our problem as soon as you can because the way we received service from your team this time in realty it is not appreciated. We have buy on of the best Drive Assure Policy but still such a unexpected delay service.


                        Regards,
                        Jasraj Singh
                        Dear Jasraj,

                        Please note that the team has already responded via email. For further clarification, you may write back on the same mail.


                        Regards,

                        Bajaj Allianz
                        General Insurance
                        Dear Sir/Madam,
                        I know about the attached email which are sent to us by your concerned
                        team in Kolkata, but we are not satisfied with there provided service
                        that's a reason we raised our voice against your team. The thing which we
                        are trying to say that our policy named Drive Assure contain Add On Cover
                        and as per your commitments
                        http://support.bajajallianz.com/support/index.php/2014/08/how-motor-insurance-ad...
                        you should replace locks of our car. We lost the key of our car on the spot
                        of accident and we also issued general dairy against the lost key to the
                        nearest police station and copy of general dairy also submitted to you
                        claim officer. We hope that our problem will be resolved in proper way
                        because at the moment we have 5 policies from Bajaj and this policy is four
                        year older and we were never upset from your service that's a reason we
                        trust you and we hope that you will again fulfill our expectations, so that
                        we will happily continue our relation in future.

                        Regards
                        Jasraj Singh
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                          gopi_123
                          Dec 11, 2014
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                          NON CLIAIM BAJAJ INSURENCE

                          Address: Burdwan, West Bengal

                          RESPECTED SIR, Sir, With reference to above it is stated that i have not claim any insurance for the period 02/03/2013 to 01/03/2014 regarding my Alto 800 LXI having insurance policy no- OG[protected]-00005750 & Registration No- WB-38AA/9204 Kindly acknowledge me regarding this Enc: 1) scan with attached file copy of the already sent(DATED (16/11/2014) I HAVE BEEN ALREDY SENT OF THE MAIL DATED ON 16/11/2014...
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                          kavish_13
                          from Gurgaon, Haryana
                          Dec 11, 2014
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                          Address: Faridabad, Haryana

                          I was forced to take the policy at the time of opening corporate account. I was told that you will yield 8.5% pa interest and there is no lock in period and you may pull out the amount any time after 1 years without any charges. Also they ifnormed you have 9.6 lakh of coverage. No policy documents were given to me by citibank and bajaj. I tried surrenduring the same after one year but i was told it will bear charges of almost 40%. I asked bajaj team to come and discuss and they came down to discuss and told me that it was something wrong from the citibank team but now the only option is to carry on this policy for 4 years so that there is no surrender charges. I have been continously asking for complete policy but it has not been shared till now. Now after completing 4 years when i am trying to surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 1 lakh premium which i have paid and forget about the interest. please help
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Dear Kavish,

                          Thank you for reaching out to us.

                          We would like to look into the issue and investigate it thoroughly. We've notified the concerned team, however to initiate the process of resolution, we would require additional details from you. You are requested to share your details with us at the following link: http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do .

                          The concerned team shall provide it’s response to your grievances on priority. Take care to mention reference no. "ORM011312" when writing to us.

                          Regards,

                          Bajaj Allianz
                          Life Insurance Team.
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                            prem1277
                            from Noida, Uttar Pradesh
                            Dec 2, 2014
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                            Address: Bangalore, Karnataka

                            I bought this Super Saver plan where i should pay 50000 per year. Executive by name Mr. Shawiz from bangalore called me and said if i pay yearly 50000 for 3 years (in Total 1, 50, 000), including bonus if i surrender after i will get 2, 25, 000 and if i pay 50000 for 5 years will be eligible with annual bonus 475000 if i surrender the policy in the 5th year. He showed me some printouts who already got. I took the policy and 3 years i paid amount, now to check when i called customer care they said i dont get what the executive said and i am eligible for lesser value than i paid. Now all the phones who called to take policy from Bajaj are switched off. Bajaj has good name in the market couldn't understand why they are cheating customers with false promises and false executives. Can anyone from Bajaj please help me and sort out this asap... Thanks Prem
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Oct 17, 2017
                            Updated by prem1277
                            Someone called me and taken all the details regarding the same and said by Oct'2nd this will be resolved after that no action against the complaint. Can you guys please help in this regard.
                            Dear Prem,

                            Thank you for reaching out to us.

                            We would like to look into the issue and investigate it thoroughly. We've notified the concerned team, however to initiate the process of resolution, we would require additional details from you. You are requested to share your details with us at the following link: http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do .

                            The concerned team shall provide it’s response to your grievances on priority. Take care to mention reference no. "ORM010412" when writing to us.

                            Regards,

                            Bajaj Allianz
                            Life Insurance Team.
                            prem1277's [Complaint's author] reply, Oct 25, 2017
                            Hope atleast someone can respond but till now no response. Atleast after complaining in Consumer Complaints also no luck.
                            I tried to submit in above given link but Submit button is not working, I couldn't able to submit.
                            Dear Prem,

                            Please retry. The link is working..

                            Regards,

                            Bajaj Allianz
                            Life Insurance Team.
                            prem1277's [Complaint's author] reply, Sep 22, 2017
                            I have submitted can you pl resolve asap.
                            prem1277's [Complaint's author] reply, Oct 6, 2017
                            Can someone please update on the above request or issue
                            prem1277's [Complaint's author] reply, Nov 11, 2017
                            Can some one please respond atleast on my query, you folks not bother about any customer problems atleast please respond and let us know to understand what's happening. I strongly inform to all my friends and known people to please not encourage any kind of relation ship with companies like Bajaj.
                            prem1277's [Complaint's author] reply, Dec 7, 2017
                            Till now none from grievances cell also responded. This is how Bajaj Support works.
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                              Pravinyedurkar
                              from Delhi, Delhi
                              Nov 25, 2014
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                              Address: Solapur, Maharashtra

                              I have surrendered my Bajaj Allianz Life insurance policy in June 2014 but am yet to get the amount. The Master Policy Holder is CITI bank again. I have submitted all the documents. Every time when I call to CITI bank customer care I get different answers. My monthly premium amount was Rs.1500 and policy was started in Sept 2010. Group policy number is [protected] and individual policy number is [protected]. Its been several days now I assured of the return money but still I have not got. Yesterady suddenly I got a call from Mr.Vijay Sehgal who is supposed be manager sitting in Bajaj Allianz Andheri branch. He suddenly said your fund amount is now Rs.1, 35, 300 and your policy is linked with Agon Religare. This was shocking for me. Now he is telling me buy new policy with that so that they will customer id and then they will be able to repay my surrender amount within next 15 days. I am totally screwed up.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Dear Pravin,
                              Post your interaction with our representative, we hope your concern has been resolved.

                              In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp
                              Best Regards,

                              Bajaj Allianz Life Insurance Team
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                                lsnivas
                                from Bengaluru, Karnataka
                                Nov 22, 2014
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                I too faced the same problem with Bajaj Allianz .My car Toyota corolla met with an accident. Immediately called the insurance company and gave all relevant papers. The surveyor just sat on it. He was trying to make a profit out of our misery.Even after 10 days no report was forthcoming. I had to pay a hefty fee to the service centre as parking fee to release my vehicle. I decided to NEVER GO TO BAJAJ ALLIANZ FOR ANY INSURANCE
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from the Bajaj Allianz GIC team! We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM030112" when writing to us.

                                You may also post your concern at http://support.bajajallianz.com/support/.


                                Regards,

                                Bajaj Allianz
                                General Insurance
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                                  $SIDDHESH$
                                  from Mumbai, Maharashtra
                                  Nov 21, 2014
                                  Resolved
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                                  I NAGESH SHRINGARE MOB NO;[protected] HAVE A COMPLAINT TO BAJAJ ALLIANLIANZ THAT I WANT TO CANCELL MY POLICY AND WANT MY REFUND AS I GOT A CALL FROM OUR AGENT THAT HE WANTED MY RECIEPT NO; HENCE THEY ARE AS FOLLOWS;;18/6/2014=6635741=RUPPEESS 1525;;22/07/2014=6795684=RUPPEESS1525;;01/09/2014=71355633=RUPPEESS1525;;30/09/2...
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Hi Nagesh,

                                  Thank you for reaching out to us!

                                  We have shared your details with our customer service team who will work further on the reported matter.
                                  The concerned team shall provide its response to your grievance on priority.

                                  For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                                  Best Regards,
                                  Bajaj Allianz Life Insurance Team
                                  Dear Nagesh,

                                  Post your interaction with our representative, we hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

                                  Regards
                                  Bajaj Allianz Life Insurance team
                                  From: ashok nair
                                  Date: Tue, May 22, 2018 at 11:54 AM
                                  Subject:
                                  To:

                                  Dear Manager,
                                  Iam not in a position to continue with your company, so I-herby request you for a Refund of the initial payment of 150000 INR.
                                  policy no [protected] Bajaj Allianz Future Gain.
                                  mobile no[protected]
                                  Detail of Account
                                  Ashok.K.nair,
                                  SBI Bank
                                  Ac no[protected]
                                  IFSC code SBIN0000552
                                  Malad West Branch,
                                  Near chincholi Phatak, SV Road,
                                  Mumbai 400064.
                                  Please send me the procedure for refund.

                                  Thanks &Regards,
                                  Ashok.Nair.
                                  Dear Sir/Madam,

                                  This is Amit Kumar Singh/Husband of Sabita Singh, this is regarding my policy with Bajaj Allianz Policy which i have taken on in the M/o Nov'18, Wherein they failed to deliver me the policy bond and paper.With frequent requisitions they failed to fulfill for same myself want to cancelled the policy till date we don't have any paper like Bond and money receipts, I had taken life long gain policy for 15 years.wherein i lost faith on Bajaj Allainz, how can i trust them for 20 years long. 

                                  Regarding this when i discuss with Sales Manager-Moti Bagh branch New Delhi, he told wait for some time and till date we don't have any paper proof or doc's of Bajaj Allianz, and told to me if you are going to cancel policy wait and we have to hold your request, and told don't bury we are standing every time with you, and after one week again when i call to him they are firing on me without and reason and now they are not ready to pick my call, one more twist is came earlier they are told to deduct an amount of 10000 to 12000 /. How can i allow them to deduct. Due to there pathetic service and irresponsible nature i suffered a lot of inconvenience.

                                  I have not received any single information here on till date from any of the persons from Bajaj Allianz as well as Agent during the time of taking policy regarding the charges and also not mentioned in Book let which i received.

                                  I met some of the Managers in Bajaj Allianz in Victoria road branch, they assured me of helping me out, but no one had turned up till now. If i try to call them up they don't respond.

                                  Please guide how can i get my money without allowing any deductions.

                                  pls send the mail bank details,

                                  thanks for your co-operation and help for public,

                                  Regards,

                                  Amit Kumar Singh,

                                  [protected]@gmail.com
                                  waiting for reply
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                                    nahidkhan
                                    Nov 17, 2014
                                    Resolved
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                                    Address: Mumbai City, Maharashtra

                                    Policy no :[protected] Had written to Bajaj Allianz on the 6th of Oct 2014, trying to find out about my existing policy details with them. Since then i am writing to them and each time they ask for a different information thus delaying the process. I gave all the information by the 24th Oct and they sent me a complaint no. I received a reply on that complaint after 3 weeks again asking me for the form no of the policy. If i have provided the policy no[protected], why are they asking for the form no. This is only done to delay the process. At the time of investing they do not mention that they will harass you so much only to get basic information about your own hardearned money.
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Parwinder Singh
                                      from Mumbai, Maharashtra
                                      Nov 5, 2014
                                      Resolved
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                                      Address: Jalandhar, Punjab

                                      Policy no. [protected]
                                      Dob 31/03/1961.
                                      Policy is named by malook singh
                                      My name is manjeet kaur 54 year old, i am nominee.My husband got expired 8 months before and he has a insurance in bajaj aliianze, and i have submit his death ceritificate & other documents, after 21 days of his death.Now it's been 6 months i have been calling them for verification but there is no response from their team.They dont talk properly and customer care are amatures, they don't know anything.Branch team always says there is no response of verification team.I dont know what to do?I am in trouble.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Bajaj Allianz customer support has been notified about the posted complaint.
                                      Dear Parwinder,

                                      Our condolences for your loss. We would like to address your concern.
                                      We have shared your details with our customer service team who will work further on the reported matter.
                                      The concerned team shall provide its response to your grievance on priority.

                                      For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                                      Best Regards,

                                      Bajaj Allianz Life Insurance Team
                                      Dear Parwinder,
                                      Post your interaction with our representative, we hope your concern has been resolved. As already informed, the cheque was dispatched on November 20, 2014.

                                      In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp
                                      Best Regards,

                                      Bajaj Allianz Life Insurance Team
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