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Bajaj Allianz Complaints & Reviews

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Updated: Nov 28, 2025
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Bajaj Allianz reviews & complaints page 71

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A
arwali61
from Mumbai, Maharashtra
Mar 9, 2015
Resolved
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Address: Thane, Maharashtra

Sir, I financed my led television from bajaj at vijay sales gb road thane on 27th feb 2015, which they did, to my surprise i was issued an insurance for Rs 1 lac which i was not aware and niether wanted any, i contacted finance they instructed me to bajaj allianz insurance, inurance people are again asking me to contact finance. i am fed up of this follow up and want to complain about this malpractice by a reputed company like bajaj. my name arun j walia, insurance membership no is [protected].
Aug 7, 2021
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Dear Arun,

Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011803" when writing to us.


You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance
Dear Mr. Walia,

Your complaint was referred to us for resolution. Based on the policy number it was directed to the concerned team.

Post your interaction with our representative, we hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

Regards
Bajaj Allianz Life Insurance team
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    D
    d.k. Bhattlaw
    from Lohaghat, Uttarakhand
    Mar 7, 2015
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    Address: Almora, Uttarakhand

    Dear Sir, I had a policy no. 59889200 under CAPITAL UNIT GAIN SIZE ONE commenced from 13th Aug 2, 2007 with yearly premium of Rs 25, 000/= for which I got the subsequent yearly premiums submitted through the Bajaj Allianz agent on dates 12th Sept 2008 and 4th Sept 2009 respectively through cheques. Recently when I surrendered the policy, the total amount I received was subjected to lapsed policy restoration charges / penalty of about Rs.11, 000/= each for the two successive premium years. This was shocking for me as I had never before got any information (such as in the premium receipts) nor intimation by postal or any other recognized means, regarding lapse (or restoration) of my policy due to delay in creditng premium. What is more shocking is that the company has done this deduction arbitrarily as in some policy-holders' cases it has condoned delay of 26 days and made no such cuts.It is therefore brought to your notice with the request that the penalty arbitrarily charged from my maturity amount be returned to me at the earliest. :Rashmi Bhatt
    Aug 7, 2021
    Complaint marked as Resolved 
    Dear Rashmi,
    Thank you for reaching out to us.

    We would like to look into the issue and investigate it thoroughly. We've notified the concerned team, however to initiate the process of resolution, we would require additional details from you. You are requested to share your details with us at the following link: http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do .

    The concerned team shall provide it’s response to your grievances on priority. Take care to mention reference no. "ORM012303" when writing to us.

    Regards,

    Bajaj Allianz
    Life Insurance Team.
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      V
      venkey_sou
      from Balasore, Odisha
      Mar 6, 2015
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      Address: Bangalore, Karnataka

      I also purchased this policy in Nov 2012, Bajaj Allianz executive contacted me they did few of promises like (Policy Number is [protected]) 1) I will get 14 or 15% fixed return on my investment 3) I will be able to withdraw my invested amount after 5 years etc I am trying to contact but no success now he is not picking up my calls or not replying to my email(Mr. Shawaiz Baig - shawaiz.[protected]@balic.in). When I contacted the customer care to clarify few of the doubts, I asked how much amount I will receive if I will surrender the policy after 5 years(as communicated by policy agent), they gave me one formula to calculate the return amount(mentioned below). I was shocked after calculating the amount, after investing 450000 for 3 years my return amount is only around 1 Lac, there is no exit in this policy, you need to make payment till last year of your policy term. If you will exit in between from this policy, they will deduct 70% of your invested amount as charges. Surrender Value "GSV = 30% * (Total premiums paid till date less premiums paid in the first year less any extra premiums and additional rider benefit premiums, if any)" Now I am really feeling cheated by Bajaj Allianz Insurance company and their policy agent Shawaiz Baig. Requesting everybody not to go for Bajaj Allianz for any kind of insurance. If Bajaj is good intentioned company, They should put Shawaiz behind bars. Venkatesh
      Aug 7, 2021
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Dear Venkatesh,
      Thank you for reaching out to us.

      We would like to look into the issue and investigate it thoroughly. We've notified the concerned team, however to initiate the process of resolution, we would require additional details from you. You are requested to share your details with us at the following link: http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do .

      The concerned team shall provide it’s response to your grievances on priority. Take care to mention reference no. "ORM022303" when writing to us.

      Regards,

      Bajaj Allianz
      Life Insurance Team.
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        P
        parag1995
        from Guwahati, Assam
        Mar 4, 2015
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        Address: Kamrup Metropolitan, Assam

        Dear sir, Bajal Allianz's downline team are trying to establish technically that they are giving call/ allert to me for the due premium, but practically there is no call, reminder from Baja allianz I had received in last four year. I think it is basic responsibility of the co. to give call to its customer as before opening a insurance their executives are very expert in polishing its customer, but after purchasing they forget its customer, results I failed to pay premium ontime. On policy, it may be written about the due date, but no one is sitting with the policy, all the time. I use to get regular call from other insurance co, but no call I received from bajaj. Is it co.'s silent policy to put the customer's hard money to discontinue fund? On yesterday, for the 1st time in last four year after my letter, I received a call from its team leader ms Jabeen Shaikh, I am dissatisfied with her service attitude and arrogant voice tone. She is totally unfit to satisfy customer, sher requires behavior training. Again, I want to tell that in the last 04 year, I never received any call or alert for premium or any happy call from the co., results I missed the last due premium on time, so, I wanted to pay premium on line since Feb'15, but failed as web site not accepting that. As I do not have time to visit your branch, co. may please send person to collect it, or may open the online payment option for this policy. I will not recomend bajaj allianz to anyone. Already, I raised complaint to co.'s customer care as follows. COMPL DATE COMPLAINT NO. 28th feb[protected] 02-mar[protected] Policy Number : [protected] REGARDS PARAG JYOTI SAIKIa
        Nov 4, 2015
        Complaint marked as Resolved 
        they had sent company's representative to my home finally to resolve the issue. The company is active after the complaint at consumer forum here, so thank to consumer forum and bajaj also for resolving the issue as it was desired. Thank you all.
        Dear Mr. Saikia,

        Thank you for reaching out to us!

        We have shared your details with our customer service team who will work further on the reported matter. The concerned team shall provide its response to your grievance on priority.

        For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

        Best Regards,
        Bajaj Allianz Life Insurance Team
        Dear Mr. Saikia,

        The concerned team is working to get the issue resolved & have been in touch with you on the same as well.Post your interaction with our representative, we hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

        Best Regards,
        Bajaj Allianz Life Insurance Team
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          M
          memthok
          from Sambalpur, Odisha
          Mar 1, 2015
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          Dear Sir, I, Thokchom Memcha Devi the nominee of Late Thokchom Radheshyam Singh bearing Policy no. [protected] this mention policy has done Death Claim to your highly esteem company BALIC, On 15/2/2015 this Death Claim has already Approved but still now we have not found any Claim amount regarding this Policy. Further I, want know that how many days will taken for credited Claim amount after Approved the Death claim. I, will registered this complain & problem again & again to your highly esteem Company Bajaj allianz life Insurance, but Bajaj Allianz Life Insurance company not given positive responds regarding about our problem. Please kindly take a positive solution for our deeply poor family after my husband death. Regarding, please kindly give me my reply as soon as possible. Thanks & Regards Thokchom Memcha Nominee of late Thokchom Radheshyam singh Bearing policy number [protected] Bajaj Allianz Life Insurance Co. Ltd.
          Aug 7, 2021
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Dear Ms.Thokchom Memcha Devi,

          Thank you for reaching out to us!

          We have shared your details with our customer service team who will work further on the reported matter. The concerned team shall provide its response to your grievance on priority.

          For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

          Best Regards,
          Bajaj Allianz Life Insurance Team
          Dear Ms.Thokchom Memcha Devi,

          Greetings from Bajaj Allianz Life Insurance!

          The amount has been credited to the account, the details of the transaction have already been conveyed. We hope your query has been resolved. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

          Best Regards,
          Bajaj Allianz Life Insurance Team
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            G
            G.S Rana
            from New Delhi, Delhi
            Feb 18, 2015
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            Dear sir,
            I would like to know the procedure to surrender the polcy no([protected]) which was wrongly sold by your agent.I am not able to contact on the numbers provided by you.I am now totaly fed up with the enquiry.There is no way left to refund my money other then judicial complaint.Therefore you are requested to contact me at [protected] with all details to surrender the polcy with probable benifits.


            Regards,
            Gurdial Singh
            Aug 7, 2021
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Hi Mr. Singh

            Thank you for reaching out to us!

            We have shared your details with our customer service team who will work further on the reported matter.

            The concerned team shall provide its response to your grievance on priority.
            For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

            Best Regards,
            Bajaj Allianz Life Insurance Team
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              P
              pragada
              from Vepagunta, Andhra Pradesh
              Feb 17, 2015
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              Address: Visakhapatnam, Andhra Pradesh

              Dear sir, The above policy purchased on 16.11.2004 sum assured 80000/- as per your policy guidelines 1 st survival benefit 10% of sum assured i.e Rs.8000/- after 3 yrs 2 nd survival benefit 15% of sum assured i.e Rs.12000/- after 6 yrs 3 rd survival benefit 25% of sum assured i.e Rs.20000/- after 9 yrs 1 st & 2 nd survival benefits u have given on 20.11.2013 by NEFT ( total 20000/- ) after repeated requests 3 rd benefit due on 16/11/2014 but so far i have not recd 20000/- from you then i visited visakhapatnam br i was informed by your office that i will get this amount in the month of january, 2015. But there is no response from your side kindly look in to it at the earliest earliest action shall be appreciated Rama Mohan email: [protected]@yahoo.com
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                R
                rishi sukhwal
                from Udaipur, Rajasthan
                Feb 5, 2015
                Resolved
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                Resolved

                PF, pension and incentive settlement

                Address: Udaipur, Rajasthan

                Dear Sir/Mam I was employee of Bajaj Allianz life insurance at Banswara Branch, Udaipur Dist. ( Raj) from 2005 to 2007 my Employee ID was 81339. Still I didn't withdrawal my PF/Pension amount and I got half early or yearly Bonus/incentive but its not came to my bank account.. Please help me out how can I get my incentive or PF amount.. Name- Rishi Sukhwal Employee id- 81339 service period[protected] Thanks & Regards Rishi...
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                chandra.abhishek85
                from Delhi, Delhi
                Feb 2, 2015
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                Address: Meerut, Uttar Pradesh

                Hi, I am not getting the refund and nor you people are providing the information on refund against my cancelled policy. It has been 15 days since i am asking for the refund. After 15 days since cancellation, I am getting the policy welcome letter(which is already cancelled). I want my refund information not your regret letters. Br// Dr.Lovekush Chandra [protected]
                +1 photos
                Oct 4, 2016
                Complaint marked as Resolved 
                ok done
                Dear Dr. Chandra,

                Greetings from the Bajaj Allianz GIC team! Our apologies for the inconvenience caused. We have forwarded your details to the concerned team to ensure that the issue is resolved. We request you to allow the concerned team a little time, they shall update you on the issue soon.

                Regards
                Bajaj Allianz
                General Insurance
                Dear Dr. Chandra,

                An email has been sent to you in response to your concern. We request you to submit the requisite documents so the refund may be processed.Please revert on the same mail for further clarification.

                Regards,
                Bajaj AllianzGeneral Insurance
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                  B
                  bajaj_insurance_fraud
                  from Rajkot, Gujarat
                  Jan 31, 2015
                  Resolved
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                  Resolved

                  BAJAJ ALLIANZ Travel Insurance is running a global level FRAUD in many countries. They are declining claims without looking at anything. the guy name LAKSHMI is running this fake and fraud practise and he thinks ALL CLAIMS falls under PRE EXISTING condition. I have been contacting USA investigation agencies to analyse bigger scope of BAJAJ ALLIANZ Travel Insurance fraud practises operated by LAKSHMI and his fake doctor's medical team. All pre-existing condition deniels claims will be researched and investigated under this.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Jan 31, 2015
                  Updated by bajaj_insurance_fraud
                  IAnyone facing issues against BAJAJ ALLIANZ Travel Insurance polices can contact me at [protected]@gmail.com
                  Hi,

                  Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM010202" when writing to us.

                  You may also post your concern at http://support.bajajallianz.com/support/.

                  Regards,

                  Bajaj Allianz
                  General Insurance
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                    B
                    bishnugupta
                    from Kolkata, West Bengal
                    Jan 28, 2015
                    Resolved
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                    Address: Kolkata, West Bengal

                    I have a consumer durable loan taken from bajaj finance Ltd loan no.-4100CD01257364 Rs.2372 per month with mediclaim master policy but no any insurance certificate sent by company to me till date.Last EMI date-2/2/2015 but I want to refund my mediclaim master policy AMT Rs.4200 & oblige.My mobile no.[protected] and mediclaim master policy no.[protected].
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Dear Bishnu,
                    Greetings from the Bajaj Allianz GIC team! We have noted the details provided and shared them with the concerned team.

                    You may also post your concern at http://support.bajajallianz.com/support/.

                    Regards,

                    Bajaj Allianz
                    General Insurance
                    Hi Bishnu,

                    Thank you for reaching out to us!

                    Your complaint has been forwarded to Bajaj Allianz Life Insurance & the concerned team has been trying to contact you on the numbe provided but are unable to get through. Considering the possible exposure of your personal and policy related information, it would not be appropriate for us to respond to your specific grievances here on this site.

                    You are requested to share your details with us at the following link: http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do

                    The concerned team shall provide it’s response to your grievances on priority.

                    Regards,
                    Bajaj Allianz
                    Life Insurance
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                      Harsh Dhandhukia
                      from Bengaluru, Karnataka
                      Jan 28, 2015
                      Resolved
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                      Address: Bangalore, Karnataka

                      Hi, I bought Bajaj Alliance policy when my company gave new Citibank Suvidha salary account in Bangalore. The policy number is [protected]. I paid premium of 2000 rupees for 1 year. Total amount, i have paid till today is 24000. I wanted to surrendered the policy as i saw lot of complaints with bajaja alliaz and found it fake. I was also in need of money. So i called their customer care and told to tell me the process of surrendering the policy. I was asked to send address proof, policy bond, request to cancel the policy and cancelled check. Today i received a call from Bajaja alliaz and they told me that if i surrender the policy now, they will charge 35% of penalty. I will get around 15k back when i have paid 24k. When i bought this policy, their executive told that, i can withdraw the policy anytime and i will get the interest+premium amount paid till the date. Bajaj Alliaz has cheated me and should pay the full amount. I have read the policy doc as well. They can charge with penalty if i haven't paid their premium. Where are the penalty charges came from? Why they didn't tell me before signing the policy doc? if they would told mea before, i never had sign the policy. I want register complaint against bajaj alliaz for this fraud and really want to take legal action on this.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Hi Harsh,

                      Thank you for reaching out to us!

                      We have shared your details with our customer service team who will work further on the reported matter.The concerned team shall provide its response to your grievance on priority.

                      For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                      Best Regards,
                      Bajaj Allianz Life Insurance Team
                      Hi Harsh,

                      We hope that post your discussion with our representative, your issue has been resolved.In case of any other assistance, please feel free to get in touch.

                      Best Regards,
                      Bajaj Allianz Life Insurance Team
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                        bishnugupta
                        from Kolkata, West Bengal
                        Jan 26, 2015
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                        Address: Kolkata, West Bengal

                        I Rajesh kumar Gupta mobile no.-[protected]. I have got a master policy by bajaj allianz through great eastarn trading co. serampore (sales representative pradip kr konar) Before one year but policy papers had not get till date so please refund my deposite amount& oblige. Loan no.410BAL00414224. Enrollment form no.-[protected]
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Hi Bishnu,

                        Greetings from Bajaj Allianz!

                        Please share your policy number for us to ascertain which channel this issue to be directed to.

                        Thanks & Regards,
                        Bajaj Allianz.
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                          bishnugupta
                          from Kolkata, West Bengal
                          Jan 26, 2015
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal

                          I Rajesh kumar Gupta I have got a master policy by bajaj allianz through great eastarn trading co. serampore (sales representative pradip kr konar) Before one year but policy papers had not get till date so please refund my deposite amount& oblige. Loan no.410BAL00414224
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Hi Bishnu,

                          Greetings from Bajaj Allianz!

                          Please share your policy number for us to ascertain which channel this issue to be directed to.

                          Thanks & Regards,
                          Bajaj Allianz.
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                            vinothkumarmc
                            Jan 20, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            I have taken a policy on FEB 2014 with premium of Rs.859/-. Which consist of Own damage premium of 291( IDV 16091, Year of make 2006), Third Party coverage of 422, PA Cover 50, Service Tax 92, Edu Cess 3, Rounding of 859. When planned to renew my policy for this year premium amount was said as 905/- Which consist of Own damage premium of 291( IDV 16091, Year of make 2006), Third Party coverage of 464, PA Cover 50, Service Tax 100, Rounding of 905 When enquired about why my own damage premium not varied since vehicle value should get depreciated as well as i dont have any claim made on my vehicle hence there should be some discounts for my premium. No answer to explain my clarification asked. Then got some idea from customer care that if you renewed from customer portal you may have option to change the IDV value hence you can change premium. After getting registered with customer portal no able to add the policy for my id when check for the same customer care says to renew online other way as show 903 when is diffrent from the one shown in renewal notice. Even thought there is small margin amount it will get huge when collected over no of peoples blood.
                            +3 photos
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Dear Vinoth,

                            Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM012101" when writing to us.

                            You may also post your concern at http://support.bajajallianz.com/support/.

                            Regards,

                            Bajaj Allianz
                            General Insurance
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                              tanzeel1234
                              from Robertsonpet, Karnataka
                              Jan 15, 2015
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              |Hi, My policy number is [protected], I am facing similar issue which is described by almost all as per below link. http://www.consumercomplaints.in/complaints/bajaj-allianz-super-saver-plan-banga... I have paid 3 premiums so far of 24, 575 each. (Total 73, 725 + taxes.)I had received an SMS from Bajaj which said - "Bajaj New Year offer invest rs.25000/yr for 5years & get guaranteed returns up to Rs.2, 30, 000 + 2 Gm Gold Coin + life Coverage + Tax Benefits."Since it has all the benefits for investing for short term and I also was looking for 3 years, calling open the sales person I was told that if I pay 25, 000/yr for 3 years, in the 5th year I would receive about 2, 20, 000 and don't have to pay for remaining 2 years.Now when I checked with the customer care, they mention I need to pay for 10 years and its a traditional plan, however the agent about the claim he makes referring to the clause mentioned in the policy.I was totally mislead and given false promises.Now the agent is absconding, I have his phone numbers but seems to have changed it. I roughly have 1 month's time to pay the 4th premium, this is really causing concern to people like us who make certain planning. I didn't expect this from Bajaj, I feel cheated and lost. Contact me at khan.[protected]@gmail.com Regards, Tanzeel
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Hi Tanzeel,

                              Thank you for reaching out to us!

                              We have shared your details with our customer service team who will work further on the reported matter.
                              The concerned team shall provide its response to your grievance on priority.

                              For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                              Best Regards,
                              Bajaj Allianz Life Insurance Team
                              Hi,
                              I had received a call from your Customer Agent Kaleem and after discussing with him, about the issue and after his finding out that it was third party agents who had misleaded me by providing the wrong information and convinced me to pay. I had been paying for 3 years 24.5 K and taxes, which was wrong was the conclusion.
                              Now, I want my money to be returned with no benefits is also ok, for which Kaleem had told me he needs to put this with his superior and come back to me.
                              He has not come back yet.

                              Kindly do the needful soon.Thanks, Tanzeel
                              Hi Tanzeel,

                              An email has been sent in response to your concern, we would request you to respond on the same for further clarification.

                              For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                              Best Regards,
                              Bajaj Allianz Life Insurance Team
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                                Lokesh Patel
                                Jan 13, 2015
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                I purchased travel policy from online agent rajesh. And i had made payment on 27-Dec-14. Before renewing my policy i told that guy to include special condition(to include mental disorder) as there on my old policy. But after receiving new policy i have found that special condition are not included. I called him again and told him to include that condition. He was trying to fooled me by mailing me some endorsement form. He told me that please include these endorsement form with policy will cover special condition. I submitted that my policy to university. They told me that that these policy doesnt include special condition. So i called rajesh and told him that these policy is not accepted by my university. Rajesh told me that you have to pay more around RS2500 to include condition. I told him that ya i will pay. he told that they have already cancelled my new policy and now we will give you new policy with condition written on it. No response from Bajajallianz. Now i dont want your policy. And i am going to file case against you. I have cooperate soo much with you. Now i can't handle anymore.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Dear Lokesh,

                                Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011401" when writing to us.

                                You may also post your concern at http://support.bajajallianz.com/support/.

                                Regards,

                                Bajaj Allianz
                                General Insurance
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                                  C
                                  CHETANKOTHARI
                                  from Pune, Maharashtra
                                  Jan 9, 2015
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  I have policy number [protected]. I have provided check for policy renewal on date 08 Jan 2015 but i am not getting policy receipt. As per executive he is not able to provide policy as some old check from year 2014 dishonored from my policy, i have given written application that this check was not mine it was from Janta Bank account and i don't have account in Janta Bank. Wanted to know why its taking so long time for getting policy receipt.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Hi Chetan,
                                  Thank you for reaching out to us!

                                  We have shared your details with our customer service team who will work further on the reported matter. The concerned team shall provide its response to your grievance on priority.

                                  For any other inquiry related to Bajaj Allianz Life Insurance you can log on to :http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                                  Best Regards,
                                  Bajaj Allianz Life Insurance Team
                                  Hi Chetan,

                                  An email has been sent to you in response to your concern. We would request you to respond on the same in case further clarification is required.

                                  For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                                  Best Regards,
                                  Bajaj Allianz Life Insurance Team
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                                    A
                                    ashishthakran28
                                    from Mumbai, Maharashtra
                                    Jan 7, 2015
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    I was forced to take the policy at the time of opening corporate account. I was told that you will yield 8.5% pa interest and there is no lock in period and you may pull out the amount any time after 1 years without any charges. Also they informed you have 9.6 lakh of coverage. No policy documents were given to me by citibank and bajaj. I tried surrenduring the same after one year but i was told it will bear charges of almost 40%. I asked bajaj team to come and discuss and they came down to discuss and told me that it was something wrong from the citibank team but now the only option is to carry on this policy for 4 years so that there is no surrender charges. I have been continously asking for complete policy but it has not been shared till now. Now after completing 4 years when i am trying to surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 Thousand premium which i have paid surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 premium which i have paid and forget about the interest. please help my membership no for policy :[protected] policy number::::[protected] really its fraud joint venture of Citi bank and bajaj now I am sending a letter to PMO along with this complain I just want to the people who are Also lotted by this fraud bajaj Allianz pls join me we will fight for our premium if they don't give us our total premium ashish [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hi Ashish,

                                    Thank you for reaching out to us!

                                    We have shared your details with our customer service team who will work further on the reported matter.
                                    The concerned team shall provide its response to your grievance on priority.

                                    For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                                    Best Regards,
                                    Bajaj Allianz Life Insurance Team
                                    Dear Ashish,

                                    We have responded to your concern via email, please respond on the same mail for further clarification. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

                                    Regards
                                    Bajaj Allianz Life Insurance team
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                                      A
                                      ashishthakran28
                                      from Mumbai, Maharashtra
                                      Jan 7, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      I was forced to take the policy at the time of opening corporate account. I was told that you will yield 8.5% pa interest and there is no lock in period and you may pull out the amount any time after 1 years without any charges. Also they informed you have 9.6 lakh of coverage. No policy documents were given to me by citibank and bajaj. I tried surrenduring the same after one year but i was told it will bear charges of almost 40%. I asked bajaj team to come and discuss and they came down to discuss and told me that it was something wrong from the citibank team but now the only option is to carry on this policy for 4 years so that there is no surrender charges. I have been continously asking for complete policy but it has not been shared till now. Now after completing 4 years when i am trying to surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 Thousand premium which i have paid surrender the policy i am being told that you will have to bear the administrative charges and also the life insurance premium!!! where the hell life insurance premium came into picture ??? I am still fighting with bajaj team to help me out and atleast pay me the total 54000 premium which i have paid and forget about the interest. please help really its fraud joint venture of Citi bank and bajaj now I am sending a letter to PMO along with this complain I just want to the people who are Also lotted by this fraud bajaj Allianz pls join me we will fight for our premium if they don't give us our total premium ashish [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Hi Ashish,

                                      Thank you for reaching out to us!

                                      We have shared your details with our customer service team who will work further on the reported matter.
                                      The concerned team shall provide its response to your grievance on priority.

                                      For any other inquiry related to Bajaj Allianz Life Insurance you can log on to http://general.bajajallianz.com/BagicNxt/misc/iTrack/indexOnlineGrv.do.

                                      Best Regards,
                                      Bajaj Allianz Life Insurance Team
                                      Dear Ashish,

                                      We have responded to your concern via email, please respond on the same mail for further clarification. In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp

                                      Regards
                                      Bajaj Allianz Life Insurance team
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