| Address: Ahmedabad, Gujarat |
Dear Sir/Madam,
I am writing this letter as to make a legitimate complaint against the BAJAJ ALLIANCE INSURANCE COMPANY to scam us and make an new policy on behalf of false commitments.
I want to cancel this policy (New Policy :[protected]) with immediate effect and get a refund of my paid premium till date from the start of the policy. This policy was issued as a fraud by an agent name : Megha Sharma from Bajaj Alliance Head office, Pune. According to her scheme, she mention that by creating this new policy for INR 40, 000 ( as cancellation policy), the OLD policy (number :[protected] will be converted from agent code to company code which will be beneficial for us in future terms by adding the agent commission (which was accumulated for last 4 years of old policy) to us in form of cheque INR 80, 900. Later, she said that once the OLD policy is converted into company code, we will be receiving a Guarantee Fund Code, after which the new policy (number:[protected]) which was created just for the purpose of converting old policy from agent code to company code will be cancelled out and hence, we will get our premium amount INR 40, 000 back as a cheque.
Steps as follows :
1. New Policy for $40, 200 cancellation policy
2. Then 2-3 days they will send us a Guarantee Fund Code
3. Later 3-4 months I will be getting a cheque of $80, 900 (commission for[protected] for the agent)
4. Once received the cheque my new policy will be cancelled out
5. After cancellation of new policy, they will deduct $150 rs and send us the cheque of $40, 050 /
However, It been 6 months now and i have neither received any cheque or my new policy has been cancelled out. Hence, in search of help I actually went to Bajaj Alliance insurance office to make people aware of this fraud and get my premium money back. They suggested to make a complaint and submit it which I did but still there's no response from there side. I would request you guys to please help me out in cancellation of this new policy and make people aware of this scam.
However, I do have her voice recording saved, if you need it as a proof.
If you need any more information regarding this issue, please get back to me immediately on the below mention contact details .
Contact Details : Pavitro Bera
Phone number : +91 [protected]
OLD Policy Details as under:
Bajaj Allianz Unitgain Protection Plus
Master Policy Number : [protected]
Name of Policy Holder: Nandlal Jaldhar Bera
Premium amount : INR 50, 000
New Policy Details as under:
Bajaj Allianz lifelong assure
Master Policy Number: [protected]
Name of Policy Holder: Nandlal Jaldhar Bera
Premium amount : INR 40, 000
Application number : [protected]
Scam Agent Details
Name: Megha Sharma
Phone number : [protected]
Phone number : [protected]
Designation: Bajaj Allianz Insurance LTD, Head office, Pune
Job role: Sale Manager Head
Aug 14, 2020
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint.
We would like to help you out by addressing your concern. We've shared the details provided with the relevant team who will investigate your issue in depth and share an update with you soon.
You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
Life Insurance