| Address: Hyderabad, Andhra Pradesh |
I received a call from Delhi for overdraft facility against Insurance, They offer me 2 insurance from Bajaj and another from religare. As per the process explained to me i have to opt for a insurance so I opt for bajaj and submit my documents with cheque amount of Rs 65k for insurance from bajaj. after which I will got call from ICICI about the approval of my overdraft of rs 11.25lac and on confirmation they process my cheque of Rs 65k and I received by Life policy from Bajaj with in 20- 25 days.
Then after my story begin after receiving of my policy doc when I CALL to executive(Akansha Sharma) to update her about the receivable of my policy doc she confirm me by max 20 days I will receive my Overdraft Kit. After which I got call from ICICI finance dept abt the confirmation of my overdraft facility and they confirmed me that my Kit is getting print in Mumbai and from there they will dispatch the same
Now its being 4 month still I am waiting for my kits but strange thing is still they are contacting me and update me the status.
I not getting whether this is a fraud or genuine delay in process. Now latest update I got that my kit will get dispatched by this week and by max 7 - 8 working days i will receive the same
my details
Name : Mrinal Sen Gupta
Ph : [protected]
Agent Details : Akansha, Sonia, Divya, Priya, Neha, Nidhi, Ritu
Agent Nos: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], +[protected], [protected], [protected], [protected]
Agent Address: 2162/25 guru arjun nagar opp ranjit nagar
metro pillar no229 delhi 110008
Insurance Agent : Probus Insurance Broker Ltd
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2015
Bajaj Allianz Customer Care's response Dear Mrinal,
We regret to the inconvenience caused to you. To initiate the investigation, we would need your policy no. and also the contact details. We request you to share these details at the earliest so that our concerned team can resolve this matter on priority. Alternatively, you can share your policy and contact details by writing to us at [protected]@bajajallianz.co.in by mentioning the reference no. as "ORM-WB0140" or, you can also log on to: http://general.bajajallianz.com/BagicNxt/misc/iTrack/onlineGrievance.jsp.
Regards,
Bajaj Allianz Life Insurance Team