Bajaj Auto Complaints & Reviews

Sir,

It is to inform you that I am the owner of the Bajaj Dominor 250 bike (PB 23 Z 0495). I met with an accident on 24 August 2022, my bike was insured (Bajaj Allianz Insurance) so I submitted my bike to Dada Motor Enterprises LLP (13186) Khanna Punjab workshop for repair. on the date 25 August 2022.

On 30.09.2022, I received a call from Sh. Arshdeep Grewal, Manager Service (Mob: [protected]) Dada Motor Enterprises, informed me that the bike is now ready to deliver. So, I asked for the service amount bill for the insurance claim, then he WhatsApp me a Proforma Invoice (Copy Enclosed) amounting to Rs. 24428.28. I immediately forwarded this tax invoice to the insurance surveyor for my claim. But the surveyor denied the sanction of the full Rs. 24428.28 by citing reasons for higher labour charges. I requested both parties to discuss and resolve the matter of the service bill and claim amount. But no progress has been made in this regard.

I again called Sh. Arshdeep Ji for the final bill for the bike repair. But he refused to give me the final bill citing policy reasons. I complained to Bajaj Auto customer care via a toll-free number on date 03.10.2022 about the delay in my settlement of the bike. In response, I received a call from Sh. Arshdeep Ji but again no progress was made towards my bike claim settlement and delivery.

After various verbal communications from both parties, today (06.10.2022), the surveyor sent me the claim amount of Rs. 19665. I informed Sh. Arshdeep Ji through WhatsApp the claim amount of the surveyor for confirmation. Then Sh. Arshdeep Ji sent me a revised amount of service bill amounting to Rs. 23248. I called him and asked the reason for the differential between the claim and the service amount, then he said it's a depreciation price which you bear. I immediately respond and express denial of this statement.

After all, at noon of 06.10.2022, I received an email subjecting Non Reporting... PB23Z0495 from Sh. Arshdeep Ji regarding the visit to the workshop for complaint and bike delivery (Copy Enclosed). So, I visited the Khanna Workshop in the evening to discuss the matter. I made a conference call with the surveyor and Arshdeep Ji to reach the final resolution. The surveyor asked Sh. Arshdeep Ji to provide the detailed scheduled bill of each part to provide a full claim of labour charges. But Sh. Arshdeep Ji refused to provide the detailed scheduled bill to the surveyor citing policy reasons. So, I asked Sh. Arshdeep Ji to provide a revised service bill and job card. He provides me Tax Invoice bill dated 06.10.2022 amounting Rs. 23248.24 (Copy Enclosed) and Job card (Copy Enclosed). But I noticed that the Job Card does not contain my signature and the leaf of Vehicle Acknowledgement is properly attached to this job card. I already have a Vehicle Acknowledgement leaf which was provided to me from the workshop as a receipt of the submitted bike on the date 25.08.2022 (Copy Enclosed). So, how can he again reproduce the Job Card which has a Vehicle Acknowledgement leaf that does not contain a signature?

Reviewing the above-highlighted point, it clearly shows the intention of Sh. Arshdeep Ji is not clear. He knowingly misinformed me and produced false statements for me. For nearly 40 days my bike has been stranded in the workshop. It's clearly a moral and economic harassment of mine. This delay affects my daily schedule and work culture. So, I requested you to kindly intervene in this matter and resolved my case as soon as possible.

This is for your information and necessary action, please.

Thanking you.

Encl: As above.

Regards
Praveen Kumar Pandey
Claim no. OC[protected]-00000251
Bike No. PB23Z0495
Jobcard No. RJC[protected]

Last week I have purchased Dominar 250
Bajaj Auto Ltd
My excitement turns into dissapointment.Within 2-3 days my bike started making troubles. getting shutdown, making jerks while travelling.Showroom and Customer support didn't helped in a proper manner. Really pathetic service
Looks like I have got a defective bike. Don't know what QA team of BAJAJ is doing. They are supplying defective bikes to the customer.
Voice of Rajiv Bajaj Abhinav A. Bindra OLY [protected]@Bajaj Auto Ltd. Pankaj Ballabh are these the type of products bajaj is dealing in.
I have attached the screenshot where i have already contacted bajaj support team and showroom and they are saying it can only be repaired they have already tried to update ECU and took two of my days still i am facing the same issues and when i asked for replacement it they told me that it cannot be replaced even after spending my money i am getting these services.
#scam #pathetic

There are severap points to complain.
1. The first and foremost point is the misbehave of Service Manager with the customer.
2. Visited several times to the service center but issue still not resloved.

Issue: Having issue with the rear breaking of my Bajaj Pulsar 125( 2020 model)

I have visited several times to the service center but they just reply that the issue will continue we can't do anything with it.

I purchased Bajaj platina 100cc bike fron Sai services wakadewadi, Shivaji Nagar, pune on 11 July 2022 it seems I got fualty bike no average & pickup, i already done 1st service but no average & pickup problem solve, i am getting only 56 km, no average many time complaint but no resolve, I be told that you will get in city 70 to 80km but i am getting only 56 km,

My name is Anuj Sawardekar I have bought a Bajaj bike. Model Bajaj avenger 220 cruise. Chassis No.MD2A22EX5MCC04696. I bought this BIKE on 30/07/2021 Since then my Bike has silencer problem. I showed that problem at Raj Bajaj service center in Vashi. But this problem has not been sorted by them till today. I am taking the BIKe to that service center twice a month Always create some problems. No part is available to them on time. I did not...

पल्सर 125cc है मेरे पास 2 साल पहले लिया था ।7-8 महीने हो गया एवरेज 33-35 का आ रहा है और बार-बार टेपित लूज हो रहे हैं 10-15 दिन में लूज हो रहे है और एजेंसी वाले कोई जवाब नही दे रहे है

Dear sir/Madam,
I'm purchase new 150cc pulser from 21st January 2021, i am completed 2 free bike service. Today I am going to process 3rd free service from Popular Bajaj- Guduvanchery.
But he say sir u already completed 3 free service from Kanchipuram susee Bajaj auto from March '2022.
So now not possible to free service.
But I am not process to 3rd service.
I don't know y update wrongly.
And that showroom cheating with Bajaj corporation.
So pls investigate the problem and solve.

Bike Details:
TN21BM2388
Mob no-[protected]
Name-Deepan

My bike had a real bad noise and i took it to adhitya Bajaj service centre which is located in nava India, coimbatore. I never had such a worst experience. I have three Bajaj bikes and i regularly service it from this place. The service advisor, Anthony Daniel to whom i spoke very clearly about the bike denied to take the bike and he told me that they are having man power issues and it'll take three days to check the bike. After three days i called him to the number which was provided in the job card but he never responded and sometimes he denied my calls. Later he lied to me that they checked the bike and the sound was coming from engine and i have to pay some amount and only then they'll check it. I then talked to the technician about the bike and told him about its problem. There was no response. Then i again went to showroom to confirm if they're really working on the bike but they did not even check it. This service advisor Anthony Daniel was insisting me to pay 2000 and only then they would dissemble the engine and check the issue. I felt very bad . I'm really frustrated how these guys avoid me as it is a big work to dissemble the engine of RS200. He told me that there's some issue with the engine and it has to dissemble and reworked.I did a full engine service from this particular service centre for around 30000INR three years ago at 67000kms approx. Not it's 92000 kms and he's telling me that the engine has to be checked and for that i have to pay 2000. Now this is really bad. They are even talking to me in a bad tone. Please consider this complaint and do as required.

Hi Sir

This is Dharmendra Shelke from Kamothe .Today I was travelling to home from Khandeshwar station and was denied fare by auto with number MH46C2205 saying some other reasons.
This Auto Walla was do arrogant, was trying to dodge me go there and here .
Can't understand this behaviour whether we live in India Mumbai or some princely state owned by some Dubai Shaikh.
Democracy is being murdered all the way .

I also tried calling local police station but no response as nobody was available to attend my case due to shortage of police personnel as per on duty staff on call.
I need immediate response on why this is happening with common man who is ready to pay fare as per government regulations and why do this autowallas do dadagiri
This is completely unacceptable in a developed town like Kamothe Navi Mumbai where a normal flat cost is more than 50 Lakh and rent is more than 10 k

Thanks and regards
Dharmendra Shelke
[protected]

Dear sir I gave my vehicle gj09dd2237 pulsar 150 on thur 15.0922 Amit Bajaj nehru bridge road lal darwaja and made bill 5151 today i.e 18.0922 i went to collect my vehicle but I'm completely dissatisfied about service and there is no response from team.My job card number is 24433 and engine is coming out the whole night and dust and oil strains after water wash.i want to get problem solved and vehicle should be delivered at my home with out...

Loan no L2WHSR09294449 was started amount of 71000 at August 2021 I was payed correct emi for 10months and due to medical expenses I couldn't Pay emi for 2months now I arranged the amount to pay but they seized the vehicle telling to pay foreclosure amount of 53000 so please take action upon these and justice...

My Dominar UG 400 got accident on 21st of last month and i ibhave entered the bike into the Nearest bajaj authorised service centre in Jodhpur, Rajasthan. And till now the work is not started because company havent send the spares upto date .. its going to be a month for spare delay ... now onwards i wont recommend anyone bajaj vehicles due to 1 month spare delay
People cant have faith in their vehicle
Very dissapointed at bajaj company making spare these much delay .Everytime i check on service centre they are helpless beacause of the manufacturers delay on sending the parts.
Planning to sell the bike after repair.

My Bajaj Chetak EV got locked in between the road and when complaint was filled a customer service guy came and took it to Sai Service Centre Pune but it's been 10 days there's no update on the vehicle and nobody is ready to answer the call PATHETIC CUSTOMER SERVICE

As on 23/07/2022 I bought Avenger 160 bs6 from Guwahati.i am facing throttle problem, starting problem and pickup problem, and there was a problem of steering which i repaired partially with my own cost in Bajaj service centre.Therefore i request to kindly take needful steps for my stated problems.
Thank you

Sir, I am the member of bajaj pulsar rs200 family..I bought bajaj pulsar rs200 on December 2021 and my bike crash on 8 September 2022 .My bike number is JK11F3350. I have active first party insurance...And I want to repair my bike under Insurance...I handed my bike to Bajaj pulsar Nsf Bajaj, Jammu, Satwari Showroom whose tehsil pincode is 180003 on 8 of September 2022 for repair. Now 5 days are gone but they kept my bike in open area but Not under the Showroom.. We purchase your company bike because we trust on you but these showrooms break our trust from Bajaj...So this is my request to take action against this showroom

I have purchased Bajaj Avenger 160 cc bike on Dec 2021 from your showroom( JKB Motors) at Peruvarum, North Paravur -683513.
After three months of purchase the petrol tank of my bike got damaged by hitting a lorry. When I have visited your above showroom
they informed to claim insurance for the same as it is a new vehicle. Also the lorry driver was ready to make the compensation for the same
but your showroom staff informed that we can claim insurance and I have decided to go with claiming the insurance.
Also since the show room not having the new petrol tank available on that time they have informed me that they have ordered the same to H.O
and expecting the same to be received with in two or three weeks time but till today I have not get the same replaced and every time I used to personally go and check the same with this show room as they are not given any status to me through my mobile. Also on my last visit during August 2022 they informed us that it is showing in back order as per their system.

But till today I have not received any reply from their side even they have agreed to call me to update the status.

I have totally disappointed on purchasing the above bike as your company is not able to resolve an issue more than 6 months after informing your above showroom
I have not faced such issues with my previous bike company I have dealed with as they were sorting out my complaints with in one week time.

It is very shame full for your company as your show room dealers are not able to resolve the complaints even after my followups for the last 6 Months.
Also I won't be able to recommend any one to purchese bajaj vehicles due to the above issues.

Dear sir,
This is vivek from thiruvarur district.
I have one two wheelor loan with your finance company .
Unfortunately my last 3 month due paid on sep 08 .
But your ex. repo agent ( sivaraj, Arun & Team - Raja associate thiruvarur area) Break my vehicle lock and taken from my office and went to your local yard. But the same time i had paid my all dues. My loan number L2WTVR[protected] Vivek Duraisamy )I asking the repo agent about release my vehicle . He is nagotiate For some amount with out bill. I am hurting heavily for your repo agent .
Kindly take action that people and arrange to release my vehicle .
Kindly do the needful .

Thanks and regards
Vivek Diraisamy
[protected]

No one is attening my call or giving proper details about my bike service.Very worst service station i have ever seen

Good morning,
This is a complaint writing against autoriksha KL:07 CP.0829. today in his auto i travelled from kothad highway bus stop to Aster medicity which is around 1.3 km he charged me 50 rupees when I asked him he said this is the charge in here u give complaint to police.This is one of my bad experience from auto drivers please take necessary action

On 10 Sep i submit my bike for servicing at Sai Service Bajaj-Kothrud, Pune.
I have shared all my problems in my bike and they ask to take bike in evening. they charge all bill of 4800/- Rs .
after servicing they call me to take my bike. when i reach there and i observe that they even not celan my bike properly and also i have paid bike polish money also, but they dont even wash my bike properly so i ask them to clean and polish.
Now their technician take my bike and fall down and damage my petrol tank from right side.
Worst exprinece with this company.
I take my bike there to solve my problems and they damage bike bike.'i have to file complain about them.
and for proof they can check their CCTV Footage on 10 Sep 22 (Time in Between 1 pm to 5 pm)