Bajaj Auto Complaints & Reviews

This complaint has been EXCLUSIVELY and SPECIALLY made AGAINST BANERJEE BAJAJ SERVICE CENTRE, BHIRINGI, BENACHITY, DURGAPUR, WEST BENGAL, PINCODE-713213
My complaint is regarding your service quality.
Almost 2 yrs back I had a problem with my Pulsar RS 200. I went on a 300km ride and as a I got back home, I felt that my gear pedal wasn't responding (Downshifting very well but not Upshifting). I took it to your PIECE OF ### that you call a "Service Centre". Those ### just changed a gear spring and after keeping my bike there for two days, I was charged Rs900. Two days later again I took the bike out for a short city ride, I hardly went 200 metres from home and found that my gear pedal broke like seen in the image (Please atleast have a look at my image, that has been uploaded for a reason). So my gear pedal broke (thankfully it was in 1st gear when it broke so atleast I could ride it to better service centre than your "AUTHORIZED PIECE OF ###") and then I got it repaired for less than Rs150 (I just purchased a new gear pedal set off your spare stock) and got it replaced from somewhere else which is ages better than your "AUTHORIZED PIECE OF ###". I got so furious that I wanted to FILE A CASE IN COURT each and everyone of you for case of FRAUD AGAINST CUSTOMER (Because off course I couldn't BURN DOWN your Service Centre to ASHES which I exactly felt like doing on that day). Like seriously, I'm buying your bike for Rs. 1 lakh 60 thousand (Off course that was a LOT OF MONEY back then and still is) and this is the kind of service I get from you. I'm making this complaint after 2 yrs bcoz just today I got a call from your side just TODDAY to get my bike serviced at your "AUTHORIZED PIECE OF ### THAT YOU CALL A SERVICE CENTRE"

CONCLUSION : GIVE ME THE NAME AND PERSONAL MOBILE NUMBER OF YOUR "SENIOR MOST PERSON" RUNNING THAT ### SERVICE CENTRE OF YOURS

ALTERNATIVE SOLUTION : SHUT DOWN YOUR SERVICE CENTRE AND OPEN A CHAI/PAN/BIDI SHOP BECAUSE THAT'S EXACTLY WHAT ALL YOU GUYS ARE CAPABLE OF.
### YOU BANERJEE BAJAJ, REST IN HELL FOR HARRASSING ALL YOUR CUSTOMERS LIKE THIS.

Unable to use self start

I have submitted my Bajaj NS 125 Pulsar Orange on 8th August 2022 this the third time in month I have submitted the Bike for service for Jerking problem in Bike. Since 15 days the bike is at service centre. Everyday i call them and ask them an update for my Bike and daily there is same revert from them the Test Drive is pending and the problem is not getting solved from them after changing the parts too. Last week Rs 500 petrol was in bike and it got nilled by them after testing the bike and deliver to me as problem solved and again was submitted with same problem. AGAIN RS 500 PERTOL WAS FILLED AS THEY SAID THEY NEED THE PETROL.IN BIKE.FOR TESTING AND SINCE 15 DAYS THE BIKE IS DAILY TESTED AND USED BY SERVICE CENTRE.
IN MONTH OF FEBRUARY I HAVE PURCHASED THIS BIKE AND IN MARCH AFTER 1ST FREE SERVICE DONE THE PROBLEM WAS STARTED IN BIKE JERKING ISSUE. THREE MONTHS I RAN THE BIKE WITH PROBLEM AND SINCE JULY ENDING I AM JUST RUNNING SERVICE CENTRE TO SOLVE MY BIKE ISSUE .
TILL DATE MY BIKE IS NOT RETURNED TO ME AND STILL IN PROCESS OF CHECKING. I NEED THE SOLUTION FOR MY ISSUE OR ASK COMPANY TO CHANGE THE BIKE IF ISSUE IS NOT RESOLVED BY THEM AFTER CHANGING OF PARTS AND TEST DRIVES FROM SO MANY LONG DAYS

I have purchased Platina 100, from Susee Bajaj, Tiruvnelveli.

The actual price of the vehicle is as per online web it is around Rs.70000/-, but they charged Rs.79800/-. Now there is a facility for the road side assistance and I have called when my vehicle got punctured, they came and picked up the vehicle.

Now they are saying the vehicle got some marks of dust, forkoil leakage, i have fell down so they can claim insurance and the vehicle got to be repaired on the fork oil leakage is the major complaint.

I have not fell down, there is the muddy dust in few parts of the vehicle as I have driven while it was raining .

Only just 4 months gone after purchase of vehicle this company is saying forkoil leakage, so they have not delivered the quality vehicle that too after charging around Rs.10000 more money from me.

Now My vehicle is with them only, Please looki into this matter and solve this issue,

I perchased avenger 160street in Dec 2021
Driven 7600 km till date
Bike is getting heat too much, also battery draining automatically, issues in starting smtime, Front disc break malfunctioning.

I bought NS 200 in March 2022. In the very first service, my bike was in good condition after that I have engine noise and vibration problems also. On the second service, I complained about the issues with the bajaj repair person they said it's an engine sound only, and I am not satisfied with these answers, so again also I told the repair person to see the issues they aren't even responding to me. Most of the NS bikes have an engine noise like my bike. In July also visited the bajaj showroom to see the issue. They checked my bike at that time also they said it was an engine sound only. I knew there is some problem with the engine. How many times I had visited the showroom I didn't even get the solution for that complaint. Yesterday I went to the showroom for the third service at that time also I said them to see that issues they aren't even responding to me. The worst workers I have ever seen. I need a solution to this complaint. Now I hear an engine noise louder than before.

I had bought this app for 45k for which I had paid initialamountvof 5k and rest 40k I had agreed to pay in 12 EMIof Rs.3333/- but I didnot like that app and applied for cancellation within 15days and that time there executives offered me a discount and informed me to pay only 28k. But as the EMI was fixed for Rs.3333/- they told me that after 9 months of payment they shall refund the excess amount of 1997 to me back ( 3333 * 9 = Rs. 29997/-) .

My 9 months of EMI ended on Feb 2021 but in March also they tried to deduct amount and as I had not kept enough cash in that account the cheque bounced. So from theirfinance team executives called me. I showed the communication I recd from byjus but they were not accepting it. Due to their internal mismanagement their data were not updated and some of their executives were so harsh to me that the verbally abused me and talked in very harsh way. Later on after 15 to 20 days of many mails and calls to different departments and at last when I threatened them to take legal way they stopped calling but I have still not received my refund.

For refund also I have written mails and made many calls to them Once they took my account number and ifsc code and told that they shall refund it that week but I have not yet received any amount I have written mails to them after that also but now they font even reply to my mails.

Their finance team is very poor with no record management and have no general ethics to behave with others. Kindly help me to get my compensation

Bike having some sensor issue from two Today's I'm visiting service center they r saying wait for ten days parts are not available and most of the bikes same issue..and they are not providing alternative vehicles also if problem is manufacturing defect company side then y customers has to suffer already 6 vehicles are facing same problem there in that service center i[censored] not solve my problem in next two days I'm gonna file a FIR ON bajaj auto limited regarding this
My self naveen kumar
Aircraft maintenance engineer
From hyderabad

Here is deewan bajaj comments against
my complaint of my bike no. DL9SBT9383

Job Card no- RJC[protected], dated 3-8-2022

1- without service our mechanic will not handle your complaint.

2- it will take 1 week to resolve your problem( bike not starting)

3. We got it... Your charger is not OK.. we have to replace it..

4 - sir, , the charger is OK but actually the RRE unit is not working.

5- sir we replace it and your bike is ok.. please come and collect it.

6- sir sorry, actually the bike is not getting start without pulling the clutch.

7- sir your clutch point has to be replace.

8- sir your button system is also need to be replace.

9- sir the bike is fine now please come and collect it

10- total amount 3800/- approx.

11- Mr Hargun( advisor), Mr. Iqbal ( mechanic), Mr. Ram sevak ( store incharge) says, , sir aapki bike ekdum massst bana di hai bilkul nayee jaisi.

12- next day dated 10-8-22, , the problem of not starting the bike is same, , Mr. Hargun not picking my phone... Mr Ram sevak not responding as he has move his home.. Mr. Iqbal has no clue ki ab mein kaise isko theek karu?????.

Sir the time of this whole practice has been completed 7 days, , , the 7 important days of my life and

I need strickt action and my money back

Best regards

Goverdhan Singh
[protected]

I called bjaj agency for the first 2-3 times phone was busy then I tried again it rang for sometimes, someone on the other side recieve the call and then without listening my issues they cut the call and again line becomes busy. After calling 2-3 times again they recieve the call and when I asked my query instead of giving the answer they cut the call again.
Please look into the matter they are spoiling the name of a company and giving bad reputation in the name of company.

I buy a bike bajaj pulsar from kalna at 26/06/2020 but the dealer register it on 01/03/2019 at arunachal pradesh he had cheted with me as well as the government the rto officer joy should be cancelled who had done this

I am complain against R K Bajaj automobile service, I ordered 1 month ago parts like chain slider, oil seal, chain sprocket, chain sprocket bearing, engine guard, fender, CRANCKAGE etc, but till now no service provided by R K automobile, kharagpur branch.i visited last week and service provide told me come next Monday ur parts will be available, but today I absent my work and go only for servicing, but again and again parts not available and also service provider not inform me that your parts not available before I go.I asking your company will pay for a day salary for my absent!!! No at all?? I know..why are you harrase people like this.if your service worst and parts are not available after 1month also then why are you selling bike's.i requesting you BAJAJ AUTOMOBILE to resolve my problem.and also asking you are you able to pay middle class family work absent payout!!!????

Auto driver was demanding extra fare and was talking in very rude and abusive manner and also was trying to do misbehave and Mischeavous behaviour with female passenger. This act happened at IT Park Indore on 07 august 2022 at 12.30 pm
Auto number - MP09R4402

I bought pulsar 150 DTS-I bike in mid of 2018.
Today I went for start bike and it did not start.
So I want to know the reason that the bike is still four years old then why it is not running smoothly. And i faced this problem has occurred twice in four years.
I want to know why this problem occurs even though the bike is serviced on time
Please give me solution ASAP.

Hi, i, nikhil kumar, living in bijnor and i am a student. I was come in Devendra bajaj showroom today for service of my bike. But in showroom, there is no deiscipline and no responsbility . I waited apoximatly 6hr for my platina bike service. Is it fair? i am a student, i have other responsibility . Hope i will never go this type of place again. Please do something for the staff and other facilities. Here service faculty work as labour for lift the bikes from truck to showroom.

Thanks
Hope i will never complain devendra bajaj again.

Hello, I have made payment against my running loan number L2WDEL08643314 on 1st august, 2022 for the month of august before the due date on 1st August. I have disclosed the payment receipt as well as your statement for the emi cleared and dues. I have made all the payments for the emi on time from my bank account. But this time I wanted to make payment in advance. So i made payment to you from the app through paytm gateway on 1st august 2022. But on 3rd August, which is a due date for emi, I got a message that my emi got bounced. I was on chat today. I got a response from the agent, that you should pay before 7 days of due date and should intimate us. that I have an issue that if i made a payment in advance then why I have to pay bounce charges. Please waive off the bounce charges. I have not done any kind of cheating with bajaj I have just made a payment in advance only Then why to pay bounce charges.

Thanking you,
Your's faithfully
Baljit Singh

I have a new Bajaj Platina bike when I bring the bike that days I ask Bajaj Service Centre Jaisalmer my bike is a problem then he ask me we change the bike tyre in tyre problem that's why your bike is problem then I was say yes I change my tyre after bike same problem after he change my bike wheel and too many parts change without my permission and without job card opened I always say please open my bike job card but he didn't open the job card for the service because my bike is now 5400 km but he didn't service because he says you are problem we can't sold the problem after I do complain on Bajaj Auto after Raja Bajaj Mr Narendra Singh is call me then he say me you go to our showroom and resolve your problem so 4 August 2022 I drop my bike at 12 30 after I was going 6 o'clock I take my bike and bike is same problem as it is Bajaj showroom Jaisalmer serviceman hi breakd my bike handle after showroom honour says me your bike handle is problem you can go now we can't sold your problem and if you want where you want to go the Jaisalmer showroom owner bad man and he don't know how to speak with customer my bike number is RJ 15sh4161 my name NehPal Singh from Jaisalmer Rajasthan today he broked my bike handle I see with my eyes

Hello, I have made payment against my running loan number L2WDEL08643314 on 1st august, 2022 for the month of august before the due date on 1st August. I have disclosed the payment receipt as well as your statement for the emi cleared and dues. I have made all the payments for the emi on time from my bank account. But this time I wanted to make payment in advance. So i made payment to you from the app through paytm gateway on 1st august 2022....

Engine complaint, engine heavy beating, engine sound, self motor, battery and display all complaints so many times approaching a near by Varun Bajaj showrooms but no use

Dear,
I Mr, Sujit Kumar Sahu, from Balangir district, Odisha, I have a pulsar 180 cc, my issue was something like that. The lock set of my vehicle was not working, I took Urbasi Bajaj, Balangir to get the change done.Get those people changed. It's been a month now, the ignition loose is being contacted. Automatic dam is happening while driving the vehicle.In such a situation, if I went to the dealership today, they are saying that nothing can happen to it.If this happens in 1 month I gave Rs 1740, how will it work?I want to get new lock set in replacement

Regard's
Sujit Kumar Sahu
Balangir
Cell:- +91 [protected]