Bajaj Auto Complaints & Reviews

Very poor customer service. And i bought bike 3 months ago ns200. Only running 6500km but my clutuch plate fully damaged. Already i'm said 2 time clutch is not working properly. But we are don't responded. Yesterday i'm asking in nagercoin athens showroom we are said there is no option to change free... I'm waiting 2 hours in showroom no response. And 2 hours after told me sorry no chance to change that part. But sub showroom (Anjukiramam surya bajaj) mr. Palaniyappan giving one letter for me. (Manufacturing defect). But main showroom athens showroom service supervisor not giving any correct responses. Very very poor quality parts in my bike all parts. We are cheating peoples.. So dear friends so buy vechiles in nagercoil athens bajaj showroom

I hereby wish to inform you that, i have lost my bike last month and was recovered safely by the police department. But now the department demands a no objection certificate from the finance sector. I have submitted a request letter to the bajaj auto finance sungam branch coimbatore, but, i've not yet received any responses. So please kindly look forward to provide me one as early as possible because it is not so safe to leave my bike under the judicial guidance. It is already been three weeks since the recovery and i want this to be completed within a week. The only pending paper is the no objection certificate. I have paid the dues for three months and i assure you that i will be paying the remaining dues without any delay on the correct dates. I have also enclosed the details of fir copy and the paid due details with this.
Thank you.

Sir/madam

With due respect, i am taresm singh rana i have purchase bajaj ct100 i have teken two wheeler loan from bajaj auto finance limited, vide loan account no :- l2wngh03695622, in the name of tarsem singh, so pls provide loan statemtent in my e-mail: [protected]@gmail.com. So please provide full information of my two wheeler loan

Regards

Tarsem singh

It appears that a sum of rs 117.00 has been debited unethically from my bank account on 28.11.2017 against ddr bajaj auto. I did never make any deal nor signed any documents in this connection. Why such an unauthorised deduction of rs 117.00 has been made from my account without my knowledge? This is serious a financial complaints against your finance company. This is illegal, unethical and unimaginable that your financial institution make such a transaction which has no basis at all. You have no right to deduct any amount from my account. I had already lodged complaints with you on 30.11.2017 but you chose to remain silent. This would not do. You cannot harass me in this way.
Therefore, i inform you to take immediate necessary measures to credit the said amount to my account and ensure that such thing never happen in future.

Recently i purchased my new bajaj pulsar ns200 on 23 october 2017 from the sai service pune
1. I had problem in front fork i. E while riding the bike in bumpy road (Offroad) a sound use to come from the fork
2. A continues sound in the chain that used to come in interval while riding the bike.
3. Sound in both the disk brakes.
4. Riding the bike in muddy area or in little wet area the bike skids a lot doesn't give...

Sir,
I am a customer of bajaj from azamgarh up my bike ns 200 was met with an accident on 27th november 2017 and i submitted my bike to an agency on 28th november 2017. Now it is 13th december my bike not touched till yet by himalayan scoter. My bike registration number up 50 ba 6328
Kindly, pay attention to my bike.
Thanks
From
Shivansh tripathi

Dear bajaj team,
I have purchased dominar in the month of february 17, from amba bajaj dealership hosur road, bangalore.
The bike is offering good comfort and power.

The engine heated up, and the radiator fan is not getting started early to cool down the engine.

The main and worst issue is after my 3rd free service, the coolant in auxiliary coolant tanks is vanishing very fast, and i need to get coolant top-up every week.

Service center people have done their best (I. E, they changed a couple of seals for additional spare cost) to rectify the problem, but not able give the permanent solution.

Due to above reason, i'm writing the complaint in this forum.
Please look into above issue and provide a solution at earliest.
Else provide me the new bike.

Thanks & regards.
Shivananda

Sir,
This is to inform you that i have taken my bike for second free service where it has been a total irresponsible staff people who are not even bother to attended the case even after waiting more than two hours.
Mean while i have just observed that old customers are total annoyed and they are restless that their vehicle sear has been changed and others are complaining about the water wash and service charge us too much and the they have not done the justice also. Customers are shouting like a fish market and the staff is littrely least bother and giving reply as i'd they are like that only.
I don't know where is the manager at all. All this is happening sunday is 19th if december at popular bajaj, 100feet ring road, bsk 3rd stage, near kamakya theatre. Bangalore.
After watching all these for more than three hours i just took my vehicle back to my home.
I just wanted to know having trust on a company where my father used to by his chethak scooter and i am having 4th vehicle of bajaj and the staff if the this reputed company behaves like this.
What rights they are having to misbehave with the customers, because o[censored]s you are living, may i am the person who is buying max to max another two wheeler but for you it's nothing.
Please take action against such a staff. I don't want use layman language i hope you will receprocate to me with positive reply.

Dear sir, thanks for your support my previous complaint has been successfully solved by om bajaj service center anpara, but while there is new problem occured while i take clutch in bajaj v12 the bike suddenly race i take my bike in showroom but there is not any valuable response from him the problem is as it is. I request you to please solve this problem.

On 30/10/17, i purchase a bike avenger 150. But on 4/11/17 it's battery discharged completely. They told me that it's manufacturing defect and changed it. But on 8/11/17 it discharged again. Then they told me that it's coil is faulty and changed it in 4 days. They make some scratch and dent on fuel tank. Now it's self start system is not working properly.
I registered a complaint also at customer care, but there is no response

Please help me
Prashant kautsh
Contact no - [protected]
Vehicle registration no - hr10ad4689

Dear sir/madam

This is to inform your team that mc kit of plusar as 150 is not available at any of service centers at ernakulam (Edappally & aluva) to be exact.
The problem as a customer which i face right now is the fact that how i am suppose to ride a bike without the proper functioning of front brake.
Without the mc kit which is needed to be fixed for the proper functioning of front brake it is atmost disrespect that i face due its unavailability.
Kindly do the needfull asap...!

I have purchased a pulsor 150 2017 modal bike in august 2017 from sai bajaj bihar sharif. I have faced the battery problem in bike again and again start bike has stopped and self start not work properly. Your dealer advice me for creating a light switch in bike bs 4. I will lodge a complain in consumer forum court. If not solution made properly in bike.

Myself, dr. Krishna jaiswal, owner of pulsar 135 ls bs-iv variant purchased on 3rd of december 2016 from jadavpur, kolkata - 32.
I moved to siliguri in month of august 2017, after few weeks i faced a problem - leakage of petrol from a pipe underneath the engine which i failed to figure it out at first, i asked to check the bike from a nearby bike repairing centre, they came to the conclusion that a valve is defective inside the carburetor, so they changed, no issues.

After aprox. 2 month my bike suddenly stops & refuse to start while driving and won't get start after overnight standing. I attended bajaj service centre, sevoke road, siliguri - 734001, after their assessment and evaluation they concluded the battery is defective, they gave me letter for battery replacement to amco lih7566650, till then the kick lever also got rusted, noted for replacement. Amco did replaced the battery after checking the initial one on 26-10-17. Since then bike was running ok for around 15 days, then again starting problem, went to service centre again they checked keeping my bike for 4 days, concluded the battery is defective, again i went to amco service centre, narrating the problem faced, they were ready to give replacement, but i opted for maintainace free amco catz5lb model on 17-11-17. After 8-9 days bike again refused to start, went to service centre, they checked concluded battery is defective, i asked them i want proof, they show me on multimeter, there were no load detector, gave me letter to amco, amco people checked they said battery is ok, he again fitted the battery with the bike, magically bike began to function normally. I didn't went back to service centre to tell them about the failure to detect the problem and keep harassing the customers. After few days my bike again started showing similar problem, failed to start infrequently and suddenly stops while riding the bike, i dont want to visit the service centre again, because of the poor service quality and smirky nature of the technician, no one want to take the allocation of my bike for servicing.
On 7-12-17 while returning form my duty towards home for 2 time the bike stopped, somehow managed till home, from home i took the bike to nearby bike garage by pushing ownself, he checked all the probable issue (Spark plug, carburetor fuel entry, fuse, etc) concluded that cdi unit is defective, he proved infront of me after hitting the cdi unit, bike started suddenly, gave me the cdi sample to purchase for new one, it was not available at any bajaj auto parts shop, hopelessly i went to service centre they said the product serial number is not listed in our system. Customer co-ordinator asked me to bring the bike so they can assess further, so i brought there. When i went there next day[protected] the bike was kept unattended, i insisted them to plz look after the issue, none of them were interested, so i called up mr. Abhijit, asked him for help, somehow one of the technician came he gave the trial, said ok, checked cdi too, it did work, said that there is some loose connection among wire beneth the petrol tank, they did the 3rd free servicing, asked me to give trial, found no issue, thanked them. They also replaced the kick lever.

I also assured them form next time i won't be comming to that service centre again nor will recommend my nearby people to get servicing done at sevoke road centre, nor to prefer bajaj products too.
I was hardcore fan of bajaj since childhood, my father had, bajaj vespa — bajaj pulsar 150 (2nd model - purchased in 2008 probably).
Thankyou.

I have purchased bajaj avenger 220 cruise on 04.09.2017 from shisa bajaj, vadodara, gujarat, phone : [protected]

I have also finished bike's first service at 600 kms.

But after riding up to 2400 kms, suddenly on 28.11.2017 early in the morning, bike didn't started. That day was my sister's marriage day when i need to receive our relatives and family members. I was very much disappointed.

Then next day i called a bajaj's service person from vaibhav motors, bajwa, vadodara, gujarat.

As an initial checking of bike, they suspected battery issue. I put bike battery for charging for full day of 29.11.2017. But bike didn't started after 30.11.2017 and same issue came again.

As a current status of my bike, it is with vaibhav motors, bajwa, vadodara, gujarat since 01.12.2017 and also informed to shisa bajaj, vadodara, gujarat about the bike issue.

Now, i am using public transport to reach my office daily which is time consuming and difficult also.

Several times i talked to vaibhav motors & shisa bajaj to repair/replace my bike but i think they are not taking seriously that's why after one week also i am not getting my bike.

Sir, i have purchased a bike on 21.10.2015 from kalyani bajaj yelahanka and feb, 2016 i have faced engine sound and oil leakaged and pick up related problem and last two year i have faced same problem and in this regard i have already filed complaints on 4 feb, 2016, 20march, 2016, 2april, 25nov and 30 nov, 2017 on bajaj consumer complaints but not solved and during this period i have paid 25000/- on 10 times services and visited 15 times to service centre hence, you are requesting that change the poor quality bike and refunded 25000/- within 7 days without fail and i have already filed complain to consumer forum vide no.534767 dated 9.12.217

Sir/madam. Last three time talking with your agents over bike rc. My self anil sharma up64ab8256 [sonbhadra, up]
Owner:2-mr anil sharma
Vehicle:bajaj avenger (Petrol)
Motor cycle
Rc/fc expiry:31-mar-32 this bike purchase zero kilometer from mishra bajaj khadia shaktinagar agency. Problem in rc copy why show owner:2. Please give first owner rc & ins.

On 4th of december 2017 i have taken delivery of pulsar ns160 model bike from one of your authourised show room in chennai namely kln automobiles pvt. Ltd., annanagar. That the 7.00 p. M night they gave me the delivery of the new bike with a fully drunken person of the show room with out registered in the r. T. O of chennai. We take the delivery of the said vehicle in the night and the next morning we saw the vehicle damaged condition rt. Side handbar, fork bend, rt side guard, and kicker bend condition. The same day 6.12.2017 we went to the show room and said the vehicle delivered yesterday by your show room was damaged one and asked them replace by a new vehicle. But accepting the conditions of the said vehicle the show room manager simply replace the hand grip cover and said you bring the bike in the first service we will rectify all the problems. Instead of replacing the vehicle he pressure us taking delivery of the damaged vehicle. But we refused to take delivery of the damaged bike and we come back and registered a complaint with the bajaj company (Complaint no. Isr 254702) the person spoke with us is mr. Kiran. But till now there is no response from your company. Is it correct to spend nearly one lakh to take delivery of the damaged condition bike as new? We expect your good office to give a new bike for us and instruct the dealer to respond the customers with clean and good staff.
Thanking you

Dear sir,
I have purchased brand new bajaj avenger cruse 220 cc from shreeram motors gandhare, wada (Mob: [protected] wada show room.

Am approached to showroom for this starting issue, the showroom manager mr. Mukesh palve directed to me another showroom that showroom located in bhiwandi showroom name is salasar bajaj, manager name is prasad padke, contact no: [protected].

Both showroom not responding properly, also am asked for rectification history sheet they are not ready to give repair history of bike and ignored my obligation.

Am very much disturbed physically and mentally after paying full money i have lost my peacefulness due to not responding of showroom guys.

Vehicle break down history date wise as given-ed below.

Vehicle purchased on : 06.10.2017
1st starting issue on 10.10.2017, we informed to showroom and they taken vehicle from my home on same day and after rectification they hand over vehicle on 11.10.2017.

2nd time starting issue on 16.10.17 again we informed to showroom and they again taken vehicle from my home on same day and after rectification they hand over vehicle on 19.10.2017.

3rd starting issue on 29.10.2017 again we informed to showroom and they given assurance that this time problem will be closed for permanently and taken vehicle on same day from my home after rectification they hand hovered the vehicle on 02.11.2017.

4th starting issue on 01.12.2017 again again same process done and they hand hovered vehicle on 07.12.2017.

The show room taken my vehicle in showroom custody 16 days.

Am very much disturbed physically and mentally after paying full money i have lost my peacefulness also my family happiness lost due to not responding of showroom guys.

I request you please take valuable action for this issue.

If required will put the case to consumer court!!!

Thanks,
Villas mk.

Hi team,
This is regarding above my vehicle worst third free service and customer mishandling:
My vehicle reached 9652 km so i took for third free service at 07/10/2017 to bajaj service center vishaka auto no:22 arcot road, saligramam, chennai-600093.
I gave below alphabet listed complaints from 1st service itself (Even this 3rd service also i gave):
A. When taking u turn it’s automatically became fake gear (It means automatically gear stuck in between 2nd and 3rd gear bike not moved, symptoms same as neutral)
B. Brake noise
C. Water wash
1. Till now above complaints is not resolved. Even i visit again after completion of every service, they not doing this complaint and postponing for next service.
It seems they are not capable to doing such customer complaints
2. For all free services above bajaj service center will charged for labor and consumable.
It seems they cheating bajaj vehicle customers as well bajaj manufacturer
3. While giving my vehicle for 3rd free service there is no chain noise at all and i am not given any complaints on drive chains, after completion of this service severe noise from drive chain and harshness difficult to drive the vehicle. I take back again in 15 minutes they applied grease on drive chain (I am not allowed to applied grease in drive chain because it was not recommended by bajaj manufacturer, but they not listen my words) it is done in front of service manager edwin josehua. Still drive chain noise and harshness not resolved.
It seems such an expensive new bike they don’t know to handle as per bajaj recommended now it got spoiled drive chain and sprocket due to unskilled service peoples
4. Water wash is not done properly, because of still mud and stains is there, service and water wash people told that they washed for 6 times but no use at all. When i made a conversation with service adviser regarding water wash, washing boys were involved and spoken harsh words with me stating (It is always must be like this only, are you drive the bike in road or sky) it was not controlled by service adviser too. I suspect this picture back end is handled by service adviser or someone else.
See this type of customer handling people working in bajaj service centers
For your kind information it is my hard earned money not cheated or stolen vehicle. Team kindly resolve as soon as possible on alphabet listed complaints, bill details, changing new drive chain sprocket and customer handling peoples.

Sir i bought a bajaj pulsar 220f 2017 on august of this year and i had an issue with my battery.. So i approached my showroom where i took the bike from.. They sent it for service.. Today it's the 20th day since i gave them the battery. They said me they will return it in 7 days. And today i called them for knowing the details and when i questioned about the battery, they gave me answer in a very bad manner.. They never provided me with a spare battery also.. And now no proper response too.. I talked with the service manager of mettupalayam branch today evening and he spoke to me in a harsh manner. Please take necessary action sir please.. It's our request to you.. Not only mine situation is like this but everyone are dealing with these problems.