Bajaj Auto Complaints & Reviews

Dear team i have purchaged a new bajaj platina bike on 22/10/2017 from tcs bajaj center faridabad. They given me a faulty bike it giving black smoke but as per service center person it will give black smoke because it new. This is very bad after multiple visit still they are saying it will go slowly. I am not able to understand why a new bike will give black smoke. When we goes to purchase a new bike in exchange offer they are doing first activity to check smoke but in as per them smoke is ok whats a logic. This is very irritating service from bajaj group... My bike engine number is pfyrhg44234. My contact number [protected]

I have given my discover bike for service and has been charged 20000 for full engine work but i can see its is not repaired properly and they have not given the replacement parts even though i done multiple follow up, poor performance engine and no millage and pick up also there is a noise please neven ever go for bajaj vst it is totaly cheating the customers, if i call the incharge he is not at all picking the call very worst service instead of giving 20k for service i would have sold my bike and i would have invested that amount for new bike. I am not sure only the vst is cheating the customers or bajaj company only the fraud.
That is the reason i was not leaving my bike for service in the showrooms.
Big big big cheaters.

Above mentioned spare of bajaj pulsar ns200 i enquired about more than a month ago still i couldnt find the same anywhere, wherever i ask about they show gear lever assembly of old model even if it fits manufacturer needs to update each and every spare of manunfactured vehicles and make it available to the customers. Not satisfied with bajaj service centre support.

• popular bajaj ignored my problem of coolant leakage by just topping up and not providing a fix to it (Visited the service center for 5 times for the same issue, have the job cards attached), leading to a breakdown.
• bike bought in april 2017, spent more than a total of 20 days in the service center till now.
• popular bajaj kept my bike in service center for 7 days without providing any update on the issue.
• they updated me saying that they have only changed a spring like part in the clutch plate.
• i could see that the engine was removed and saw new oil seals.
• they wanted to get a noc from my side without details filled in it.
• i was shocked to see the job card which i got access by chance to see all the major parts replaced without my consent (Took a pic of it and referred to the dominar spares manual online).
• they continuously denied the fact.
• after escalating to bajaj, now they say that they have replaced the crank shaft and they have done some repairs in the bore, which is not acceptable.
• the top gear in the bike is still damaged and not taken care.
• i am not going again to popular bajaj
• there is no positive response for my issue.
• finally, i got a faulty bike from bajaj and the service engineers are least bothered to do something and they have cheated me..
• i have decided to go for legal assistance until i get justice for the money i have paid.
The bike still has damaged parts in the engine.
I am very sure that i a faulty product with major flaws.
I need my hard earned money back.

Sir myself allot khokar. My bike no. Is rj14 hp2080. Sir my contact is [protected]. I have cleared 2 free service from r s bajaj jaipur, hathroi. Sir they contact me to do third free service of my bike but when i went service centre - r s automobile... Plot no. 6, yogi rajmarg, near civil line metro station, pillar no. 87, ajmer road jaipur.. They refused me and tell me to come next day... Sir i m a central govt. Employee... I have no time... But again today 14/11/2017 i went at this service centre... This time they also refused... Please solve my issue... Immediately... This is not faithful ness with customer...

I have purchase bajaj platina on 17oct 17 from excel bajaj rupaspur no bhr1bw 8717. I had paid full amt including 04 accessories with one year tefloning of bike for this agency has taken bike price and 1100 rs on the name of accessories. Now manager vikash kr is denying to tefloning of bike and showing rude behavior with me. Pse look in to the matter.

Dear Sir/Madam,

With due respect, I have teken twoWheeler( bajaj pulsher 220) Loan from Bajaj Auto Finance Limited in dhenkanal, (shivam bajaj) pin-759001, state of odisha. Provide Loan Account No :- L2WDKL04297838, in the Name of pramod kumar sahu, so pls provide loan statemtent in my e-mail: pramodk.[protected]@yahoo.com. so please provide my loan details.

My bike was serviced at 1st nov 2017. The chief mechanic told me that some wiring work was remaining so i paid the service charges rs. 2000 and due to lack of availability of mechanic they asked me to bring my bike at 5 nov. Unfortunately all shops in kharghar were closed that day. Since then i visited the service center 3 times (13, 15 & 16 nov) but since the chief mechanic (Ashik shetty) was not available they asked me to come at some other time. Finally at 18 nov the guy was available and he told me to bring my bike at 13 nov (Today). Now to the climax the guy took my bike at 10:30 am and told that they will do the work by 6-7 pm. When i just went to check what work they had done by 4 pm to my surprise they hadn't even begun -_- and when i called by 6:45 pm they are #ting that they need to work on some switch whose mechanic is not available (Total # since i told to not replace the switch and do the remaining work instead). I bet they haven't even started the work.
I feel like i am getting court dates or something. -_-
In fact considering that my bike was first to show up during the day and my work has been pending since two weeks they should have done the work by 4-5 pm but they didn't even start by then.
Also the center has barely a handful of mechanics so them claiming a guy is not available is total #.
If this is how official service centers are going to mess with a customer's time then we are better off servicing from a garage or a private mechanic

Two years before i have purchased discover 150s. But after some time i have to face stating problem. Till today i am facing the same. I doesn't have any solution from service centre at alibaug and mahad. Kick getting free. Please help me. As per service center mech bike is producing the carbon. And this is the main reason of the problem. They have connected decorbonised machine to my bike while servicing. And they changed for this. But why should i pay this amount. Because basic problem is of manufacturing. I am getting irritated of facing this problem. My programs also getting spoils.

I purchased a 150 pulsar on 20 th September 2017 Assam at Karimganj district but recently my bike has leaking mobil from head of the bike..I m going to authorise dealer service, they had repair bike but again same problem & when riding my bike unfortunately stop engine start again & again.. pls solve matter as soon as possible..
please solve this matter immediately & engine sound is not suitable that I examined pls pls this matter hurry..

Complaint number - isr-238243

Hello, my name is indrajit mondal, i purchased my pulsar 180 on 29th of january 2017.
Recently it came to my notice that the tail light or the brake light has some manufacturing defects because it got some internal cracks,
(Kindly note that i follow all the traffic rules i didnt ever did any triple carry on my bike pulsar 180).
When i visited the service branch the service manager after inspection said to me that its got crack by doing triple i also assured him that all the cracks are from inside
(Because its a plastic i[censored] touch the plastic u will feel the crack if it is done from the outside but in my case its cracked from inside)
The service manager completely ignore that thing.
So after that i complaint on bajaj website for that issue and the service manager called me up that it cant be replaced.

As it is a manufacturing defects and according to it i should definitely get the warranty on it.

Owner name - surojit and indrajit mondal
Date of purchase - 29th january 2017,
Odometer reading -7100 km
Model - pulsar 180 bs4 nuclear blue
Dealer name - banerjee bajaj
Dealer address - banerjee auto corporation, bhinringi, durgapur, dist-burdwan, state - west bengal
Service manager name - c k misra
Issue - tail light/brake light fault

I purchased a bajaj bike from dewan auto, lajpat nagar. It has been six months i have not been informed nor acknowledged if the rc has come from the authorities or not and not even intimated the reason of the delay. There is no after sales service from bajaj dewan dealer. It’s too worrisome for the brand like bajaj as customers like me wont ever recommend the brand to anyone. Hope this may help the company to work on their goodwill.

I get 2017 bs3 pulser 150 bike in south banglore city at ms motors chandapura anekal banglore rural district the show room is service is very bad my bike servicese completed only 3 but gear is worest working city ride very hard 1&2 gear full taight mooment and gear shiped very hard and engine over heating & over sound i am not satispy pleae suggetion my complent

I purchased bajaj pulsar 150 for rs86000 (Approx) including rto charges. I provided my aadhar card as address proof, but the address mentioned in rto is not matching with aadhar. When i went to receive, i saw the descripency and complained this. The staff at showroom told me that you have to go to rto office and bear rs1600 for correction in this. I'm not able to understand where i'm liable for this. Kindly do the needful in this regard.

Pathetic service by bajaj auto... Totally disappointed by your after sales service. It was nearly one month but my bike didn't repair till now.
Your service boy telling that parts yet not received.
I submitted my bike on 16/10/17.
Since then, they don't do work on my bike.
Yesterday when i went to showroom, i saw dat bike was as it is when i left in showroom.

Don't prefer bajaj bikes. Very poor service quality.
I bought my bike from.
Ujjwal baja, jharsuguda, odisha.

I had given bike for servicing on 28 oct'17 at your Patni auto service gokul peth Nagpur and bike was given back after servicing on 30th Oct but unfortunately it was pathetic serviced as it's both of te breakes were not working. When I asked to owner's son he told that the guy who done servicing was in hurry & so did in rush hrs and now he is not there. I had no option than to take bike with me as it was without working breaks. Then after I visited the service centre for 5 times but the owner is not ready to take bike for servicing. Its really very strange to see his behaviour that he is not even bothered that he had done false service and now not even ready to look after when I have paid total Rs 1360 towards servicing my bike. Today I'm writing this complaint seating right here in patni service centre. The owner has his own problems for which me as customer of bajaj since 2010 is suffering now. I don't know whether I get proper resolution to this from you guys but will surely will post this to wherever I can.

Regards
Vinod Here
[protected]

Dear sir/madam

This is to inform u that ur executive nilesh azare (Manager) useless rahul (Telecaller) and govind (Emi collector) all three are useless from last 5 days i am asking them to collect my emi i have taken a loan from bajaj finance i don't remember my account number my full name is vishal lakhwani i am not assure with loan account number i guess it is l2amum04611043 my emi is 5801 i request you to send a person to collect my emi that govind lier he was in bhandup and he says i am in village such a lier bajaj finance # all company i won't let any of my friends to take loan from this useless company

Awaiting your response

I have bought a bajaj - v bike from chandrama auto, subarnapur, at/po - subarnapur, state - odisha. While doing a free servicing in chandrama auto, subarnapur on 02/09/2017 they broke my front mirror. They promised me to replace it very soon. Since then i have visited their work shop several times. But they are not taking any interest to replace the broken mirror. It is absolutely their negligence for which the mirror was broken. Please instruct chandrama auto subarnapur, odisha to look into the matter. My adress - bidyapati panda, at/po - sonepur, state - odisha, mob-[protected]

Company has not taken any proper step and when i called they told us different story every time. That i have already mention in complain description.

Shisa bajaj
Opp. Bhavans school, nr. Silver coin, manjalpur, krupal society, manjalpur, vadodara, gujarat 390011, india

Company number phone: +[protected]
Sales: + (91)-[protected]
Services: + (91)-[protected]

Please find the complain description "please don't mark as resolved util it is actually resolved.
I have purchase bike (Ct100 es) on 08/10/2017 from sisha bajaj (Manjal pura) vadodara. Still i am not getting number and they are not giving proper reply.
Invoice number is 660.

Every time i call they are telling me different story. Even after one month of purchase still i didint get number for my bike. Just today also got reply that we have submit to rto, when i ask for inward number/date they didnt give proper answer and tell that check with agent. When we check with agent, agent told that check with your dealer/showroom.

Requesting you to take this matter in account on priority and seriously.

If any panelty/late fee impose then it will be bare by compnay and not by me as all the require documents/fees has been submitted to dealer at the time of delivery.

My number is [protected]

I had purchased avenger cruises 220 on 9th november 2015 from mahalaxmi bajaj, navsari, gujarat. I had completed all three free services and required paid services, but on 18th april 2017 i repaired bike due to abnormal noise from its engine. Mahalaxmi motors services technician had replaced valve kit of engine on 4th april 17 but again engine was fail on road while i was doing on duty, the engine was fail near sachin gidc at village budiya, both services centre navsari and surat refused to toe my bike to services centre. Finally i had transported by tempo which were charged me rs 1000/-. Also i was not attended my duties and have lot of stress.
I am confirmed that engine was fail due to manufacturing fault only.
Is this the quality checked by welknown and reputed bajaj company?
Are engine spare-parts weak at this level? (Failure in months only)
Is this the engine quality of bajaj auto mobile company??
Is this the services provided by bajaj to their customers?
How much i have to waste my money and times?
And increase level of stress?
I become a joke among my colleagues and friends also on whatsapp chat due to this bike failure
It is very trustworthy moment among us.
I have one hero splendour for last 16th year and one honda activa since 2010, but i had never face engine problem among them.in bajaj avenger same was faced twice in 6th month and only 3000 km run only, it was tarrifice experience for me.
As my bike avenger cruise 220 engine fails frequent and i had no trust on engine, i want engine to be replaced by new one at free of cost.
Or refund my money and kept your bike with you.