Bajaj Auto Complaints & Reviews

I get 2017 bs3 pulser 150 bike in south banglore city at ms motors chandapura anekal banglore rural district the show room is service is very bad my bike servicese completed only 3 but gear is worest working city ride very hard 1&2 gear full taight mooment and gear shiped very hard and engine over heating & over sound i am not satispy pleae suggetion my complent

I purchased bajaj pulsar 150 for rs86000 (Approx) including rto charges. I provided my aadhar card as address proof, but the address mentioned in rto is not matching with aadhar. When i went to receive, i saw the descripency and complained this. The staff at showroom told me that you have to go to rto office and bear rs1600 for correction in this. I'm not able to understand where i'm liable for this. Kindly do the needful in this regard.

Pathetic service by bajaj auto... Totally disappointed by your after sales service. It was nearly one month but my bike didn't repair till now.
Your service boy telling that parts yet not received.
I submitted my bike on 16/10/17.
Since then, they don't do work on my bike.
Yesterday when i went to showroom, i saw dat bike was as it is when i left in showroom.

Don't prefer bajaj bikes. Very poor service quality.
I bought my bike from.
Ujjwal baja, jharsuguda, odisha.

I had given bike for servicing on 28 oct'17 at your Patni auto service gokul peth Nagpur and bike was given back after servicing on 30th Oct but unfortunately it was pathetic serviced as it's both of te breakes were not working. When I asked to owner's son he told that the guy who done servicing was in hurry & so did in rush hrs and now he is not there. I had no option than to take bike with me as it was without working breaks. Then after I visited the service centre for 5 times but the owner is not ready to take bike for servicing. Its really very strange to see his behaviour that he is not even bothered that he had done false service and now not even ready to look after when I have paid total Rs 1360 towards servicing my bike. Today I'm writing this complaint seating right here in patni service centre. The owner has his own problems for which me as customer of bajaj since 2010 is suffering now. I don't know whether I get proper resolution to this from you guys but will surely will post this to wherever I can.

Regards
Vinod Here
[protected]

Dear sir/madam

This is to inform u that ur executive nilesh azare (Manager) useless rahul (Telecaller) and govind (Emi collector) all three are useless from last 5 days i am asking them to collect my emi i have taken a loan from bajaj finance i don't remember my account number my full name is vishal lakhwani i am not assure with loan account number i guess it is l2amum04611043 my emi is 5801 i request you to send a person to collect my emi that govind lier he was in bhandup and he says i am in village such a lier bajaj finance # all company i won't let any of my friends to take loan from this useless company

Awaiting your response

I have bought a bajaj - v bike from chandrama auto, subarnapur, at/po - subarnapur, state - odisha. While doing a free servicing in chandrama auto, subarnapur on 02/09/2017 they broke my front mirror. They promised me to replace it very soon. Since then i have visited their work shop several times. But they are not taking any interest to replace the broken mirror. It is absolutely their negligence for which the mirror was broken. Please instruct chandrama auto subarnapur, odisha to look into the matter. My adress - bidyapati panda, at/po - sonepur, state - odisha, mob-[protected]

Company has not taken any proper step and when i called they told us different story every time. That i have already mention in complain description.

Shisa bajaj
Opp. Bhavans school, nr. Silver coin, manjalpur, krupal society, manjalpur, vadodara, gujarat 390011, india

Company number phone: +[protected]
Sales: + (91)-[protected]
Services: + (91)-[protected]

Please find the complain description "please don't mark as resolved util it is actually resolved.
I have purchase bike (Ct100 es) on 08/10/2017 from sisha bajaj (Manjal pura) vadodara. Still i am not getting number and they are not giving proper reply.
Invoice number is 660.

Every time i call they are telling me different story. Even after one month of purchase still i didint get number for my bike. Just today also got reply that we have submit to rto, when i ask for inward number/date they didnt give proper answer and tell that check with agent. When we check with agent, agent told that check with your dealer/showroom.

Requesting you to take this matter in account on priority and seriously.

If any panelty/late fee impose then it will be bare by compnay and not by me as all the require documents/fees has been submitted to dealer at the time of delivery.

My number is [protected]

I had purchased avenger cruises 220 on 9th november 2015 from mahalaxmi bajaj, navsari, gujarat. I had completed all three free services and required paid services, but on 18th april 2017 i repaired bike due to abnormal noise from its engine. Mahalaxmi motors services technician had replaced valve kit of engine on 4th april 17 but again engine was fail on road while i was doing on duty, the engine was fail near sachin gidc at village budiya, both services centre navsari and surat refused to toe my bike to services centre. Finally i had transported by tempo which were charged me rs 1000/-. Also i was not attended my duties and have lot of stress.
I am confirmed that engine was fail due to manufacturing fault only.
Is this the quality checked by welknown and reputed bajaj company?
Are engine spare-parts weak at this level? (Failure in months only)
Is this the engine quality of bajaj auto mobile company??
Is this the services provided by bajaj to their customers?
How much i have to waste my money and times?
And increase level of stress?
I become a joke among my colleagues and friends also on whatsapp chat due to this bike failure
It is very trustworthy moment among us.
I have one hero splendour for last 16th year and one honda activa since 2010, but i had never face engine problem among them.in bajaj avenger same was faced twice in 6th month and only 3000 km run only, it was tarrifice experience for me.
As my bike avenger cruise 220 engine fails frequent and i had no trust on engine, i want engine to be replaced by new one at free of cost.
Or refund my money and kept your bike with you.

I have pulsar 220 bike which i buy few mouths ago i buy it from jammu motors and than i ride bike along the way to my home kishtwar which is 240 kms from jammu. After frist free service second time i went for servicing at 3600 kms but the sealer at kishtwar refuses to service my bike by giving a unfair reason that he cant do service bike which is sold outside his showroom i tried to call your complaint executive but wont help me. i u want to take action againts the owner of showroom otherwise i go for consumer court and do some legal action againts that owner of showroom

Hello admin,
My name is aman sharma. I purchased a black pulsar rs 200 non-abs on 25th may 2016. On my 3rd free service the ass (Tsc bajaj okhla) refused to clean my air filter and i was told by the manager that it takes huge amount of time to open the bike and clean the air filter. I told them that it is written in the service manual that it need to be clean after certain kilometers but they refused and asked me to take the bike to another service center.

I did so as it was mandatory to clean the air filter.
Now few days back i was getting a battery signal on my instrument console, which means my battery needs charging.
I charged my battery and the bike was fine but it was again down in another 15 mins.
I took my bike to the service center on 8th november and i asked them about my battery warranty as it was stated in the manual that battery has 18 months warranty.
They service guy says that i cannot avail the warranty for my battery as i was not servicing my bike there.
I don't understand that when i was servicing my bike in that service center they were refusing to clean my bike and they refusing to change the spark plugs, they refused to clean the air filter and they also refusing to clean the petrol tank.
Whats the point of getting my bike serviced if they are not willing to do it and now they are refusing to provide me the warranty for my bike.
The service guy was misbehaving with me.
Its a kind request to you guys that please help me regarding this issue and now my bike is in the service center and they are saying that it will take 2 days to analyze the problem.

I want my bike in working condition as i use it for daily commuting and my office timings are getting hampered.

Respect sir/ma'am
I am an owner of a bajaj 200ns (2012) model!
Recently i had an issue with the engine where the crankshaft had an issue in which i had given the bike in the service centre. Which the had repaired. They changed the engine crankshaft and did the engine bore repaired which coated me a ₹17000. The issue is that after the repair my bike is being totally uneasy i. E there are issues with the engine heat issues which they tried to rectify but it's not getting done + there is a lot of problem with the engine starting problem. Costing me 2000+ approximately after the engine repair. And i had been giving my bike to the service centre ever second day with a lot of issues! And the very recent one is that after the service we rode a kilometre and when we came to a halt to pick up my friend the bike started to smoke up from the engine and a burning smell started to come from it!
I seriously don't know what to do! Now it's getting a costly me a lot of money. I got this bike after a lot of savings from doing part-time jobs. (It's a second hand)
Kindly look to the complain and i am looking forward to a positive response
(And i haven't got the 17000 bill)

Since i buy the bike pulsar 200ns 2017... After 2 or 3 days... There is jerk problem... While moving bike in 1st gear it jerks... And after my complain they try to solve my problem by calling me...15 to 18 times but the problem is still there... And i dont know what they done with my bike.. After that my engine cant work properly... Different different types of sound is coming from engine... And even cant feel the power in first gear... And after that when i m complaining continously from two months... No one even call or no one ask me about my problem or not get a solution many time i mailed at [protected]@bajajauto.co. Inor speaked in toll free number they only repeat one u will get a call within 24 hours but i cant get... And the manger... Roy or spare parts manager rao ji... Closed my problem 2 times without solving it.. Even i cant visit once...
Lastly i decided to call media in service centre and put fire on the bike then all the problem has going to be solved... And i m also having the evidence.. How they open my 3 mnths old bike engine... And also make a video nd viral in social media or upload in youtube.. Replace my engine with new one... Within a week.. Or wait and watch...

Worst service center in entire india. Your bike will get new problem if you go with this worst worst worst worst worst worst worst service center. Worst wheel alignment repair. Till now i met with 2 accidents due to their worst repair.

I have given my bike to this service center.. Still am getting so many problems with my bike. Worst response.. Worst timings.. I don't suggest to my friends to buy the bike/give service to this show room.

If you don't believe my review.. You can check other reviews as well. Everyone is getting new problems...

Greetings,

I would like to know if there's anyway of obtaining justice for an issue which is beyond bearable.

October 16th, had a slight humming sound in bike for which i gave it to the service center.

They quoted a 9, 000/- estimate saying it's an engine issue and needs a new camshaft.

October 30th, after weeks of calling them to check on it, the bike is "ready".

Without any calls in between and informing, i was given a bill of 29, 000/-.

After dozens of customer care emails they finally dropped down to 24, 000/- and i had to spend my entire month salary paying for the bike which i collected today, november 6th.

That isn't even the worst part. The bike is in such a bad state. The sound has amplified and sounds very very bad, and everytime you hit the front brakes you can hear a nasty sound which feels the engine will just come off.

The bike stops every moment and you have to half clutch and accelerate to keep it on and the engine heats up very quick.

There is also a smell from the exhaust which seems like it isn't functioning the way it supposed to.

I cannot tell how perfect the bike was before this.

I really seek help and some justice, would love to show the bill and the bike condition to someone who can help me.

You must really see what the service center considers "fixed".

I've spent all my money on something which they've turned into a living hell to me and after all the cry for help, no one has come for help. I really hope for someone out there to help.

Have already tried customer care and it redirected to the service center ending in vain.

Warm regards,
Ashish bansal

Further information:

Bike model: pulsar 200ns, 2013. (33, 000km ridden)
Last service center: kr road, bangalore.

Hi sir,
This is rahul i faced a problem that mr. Govindh raju (Supervisor or a mechanic) in deepthi bajaj automobile pragathi nagar hyderabad. Was refused to show my job card service details why? Is any fraud takes place of my billing? And disrespectful the way he talks to customer. Rude behaviour. Why he refused to repair my cousins bike pulsar200?

This complaning is about delay in service and making false claim and not taking phone. Gt road near anaj mandi, panipat - shakti motors... Please take action against them... Its approx 2 weeks they r just excusing that insurance company making delay and sometime they are excusing we are not getting parts from company... They not providing services properly

Kena bajaj auto bharuch 392001 — complaint regarding extremely negligent and irresponsible bajaj showroom staff

1 review
Mi milansinh parmar on nov 6, 2017 mark as resolved

I have frustration with bajaj services. I have complain last 3 month but till the date no solution. Your company service centre is provide very 3rd class servics. I think so i did the biggest mistake by purchasing it because my bike 1 year is not completed n totally coler is vanished and crus all the crome parts, so i complain service centre last 3 month and call center 1). Date 14/10/2017 & 16/10/2017com. Id is isr[protected] time)
2). Date. 23/10/2017 com. Id. Isr-224239
This complain is directly close, no feedback about my complain
* leakage petrol last 1 year but its no solution.
Rakesh patel irresponsible person in this service centre, its only fake promises n alwes given excuses they are not given any solution.
Last time 04/10/2017 to 14/10/2017 he only obeserve my bike 10 day he was only chek but not change the parts and any other. He is do not very well every time.
I am tottly mently harrshed by this bike and service center.
I dissatisfied from kena bajaj bharuch service center bharuch, still my complain are not resolve.
If this problem not get resolve than i will make complaint in consumer court.

I had just purchased ns200 and i got an engine problem. First servicing is already done. When its cooled for hours it will give a best sound and pick up too but after 20-30 min of running, some irritating sond come from the engine and the pick up will not be good aswell. I dont know it will be like this in beginning only or what. Its really irritating. My expectation was not this. Whats wrong please give some feedback.

I will purchased ns 200 on 1.03.2017, from popular bajaj palarivattom, at from the starting time, nike fully complaint, at starting bike has oil leak, handle balance problem. After day by day the issue will increase.. Now around seven month.. I do all free services and one paid service were around rs 6500.. But they will not resolved my issues.. Now bike is fully complaint. The service tecnitions of the same showroom has no ideas about solve the issues.. I feel very patheyic service from the showroom.. I will spoke to the showroom service manager several times.. But no response from any one side.. Now battery have problem when starting the bike.. And handle bearing changed in paid service but the issue still not solved... So please warning them and resolved my problem.. Otherwise i want able to make complaints in consumer court and other higher authorities.. So please advice and solve the issue..

My contact number.[protected]
My bike registration number - kl.39. L.66

Wah re bajaj:

Little did i know owning a bajaj product will be such a pain.

Gave the bike for service at select bajaj habsiguda, hyderabad when the bike clocked 29400 km's for general service, that was 3 months ago. After few hours got a call and i was told along with the service i should replace the clutch kit as it has worn out - i agreed, i was told that it will also take 1-3 days time as it involves replacement of clutch kit.
Next day i got a call saying the engine is messed up, have to replace major components which will cost 11000... When i shouted on the service guy and service manager they agreed to do it on their own cost as it happened at their service center.
Later in a friendly conversation with the service incharge mr. Praveen from habsigude bajaj, got to know that one of the service guy opened the engine and revved it hard... Which fired the engine/ bore got stuck etc, but not to worry as they will replace the components. When asked about who the mechanic is i was told he left the job because he was charged for messing the bike engine.

This was the starting o[censored]pcoming worst service experience with bajaj, since then one after the other issues started coming, took the bike after about a week, as soon as i took the bike after the engine repair, the bike started making sound as if something is broken in the engine, i raised a complain and gave it for service after they tested it, it again took 10 days, claimed to replace a lot of things, the engine is new hence i should replace oil after 500 kms ete, drove for some 200 kms, found the engine is revving hard when the bike is driven for more than 15-20 mins, and the coolant leaks as soon as the engine stops. At this moment was asked to take the bike to uppal bajaj service centre as the mechanic is not available at the habsiguda center.

I have invested 10000 approx was told to replace chain kit and each time i took delivery i paid for some or other part, nuts, bush, etc, oil 2 times, and what not and not to forget the time and money on my cab bills either to take delivery of the bike or to give it to uppal service centre all the way from padmarao nagar, hyderabad.

Then low pick up, tablet noise started, and coolant leakage still not solved (Coolant was filled many times) engine oil checked for coolant mixing up etec, odo 30400, most of the times bike is at service center at this phase.

By this time the service managers of both locations were involved and mr. Ravi chandra uppal branch manager was involved (This guys attitude is weird towards the customers as if he is doing things for free and is doing a favour, tells me that we have only charged for parts not for labour whenever the bike has been serviced)- this was the 11th time you #! Anyways kept quite since all i wanted is the bike is a good running condition. Also at this phase, i spoke to mr. Sujith (Regional service manager for bajaj hyderabad), he assured me he will check the bike and get the needful done.

So after about 2 weeks, yesterday[protected], i was asked to come and take the bike from the service center. Many things have changed which was not done earlier by another branch etc. I reached the service center around 11. Am and met mr. Nikhil, the bike was not starting... They told since its long about 10 days the battery is down (In the past i have kept the bike untouched for more than a month when i was away and it started without any issue, this never happened). They started it up, engine noise seemed less as they claim they have changed many parts, enigine was on for 10 mins, i met tthe manager and service guy was asked to pay 1100 for parts for which i refused as i have already paid a lot, thanked them and as soon as i was about to sit... Bike stopped... And was not starting... Service manager asked the guy to go for a 2kms ride and the mechanic did... He came back with a? Face.. I asked what happened and he responded: in low rpm there is a noise... Took the bike in and started opening it, requested me to wait for 15 mins... But til they did their job it was 3 hours.

After 3 hrs got the bike and same problem bike doesn't start... They said its becaue of battery, it should be ok after few kms run... And when asked why the engine stops in between. The mechanic gave a peculiar answer... Showing the side stand... Says the side stand is bit loose which is making the bike lean a lot which is causing a pin in engine to push more fuel.. So engine is stopping because of fuel overflow, (Note : this is a new problem again), when i asked for a resolution he said to go to a hardware welding shop and fix the stand... I was like huh... And asked the manager what sort of a solution is it can't they change the stand and am ready to pay... The service manager was like we don't have stands at the moment so welding is a solution and i can always replace the stand when there is stock... It was 1 in afternoon, i was already tired and sick of their lies,... Hungry and fed up... Anyhow they started the bike and assured me it will be ok after few km's run... And till i fix the side stand i have to use center stand...🙄... I drove for about 14 km's to my home though not very happy with the engine tik tik noise which was revolving in my head... I convinced myself not to concentrate a lot on the noise and ignore it and use the bike for a week. On the way showed a mechanic and just with by revving the engine he said :sir gaadi pura kaharb kardiye, khali jugad karkey derey, dont trust them, as i cant do much-reached home and parked the bike and killed the engine (First time after taking out from the service centre) and when tried to start again... The bike won't start. Now am stuck with another problem, a new problem 😠.

Model: ns 200

Bajaj complain numbers:
Isr-176086
Isr-176086
Isr-213472
Isr-151669
Isr-223648
Isr-233235
I have around 10 job cart sheets, the bike has been to the service center more than 10 -12 times.

Tapash ghosh
[protected]