Bajaj Auto Complaints & Reviews

To
The c e o,
Bajaj finance company ltd.

Sir,
I lodge with you a serious financial complaint. I noticed that a sum of rs 117.00 has been deducted from my bank account against dd bajaj auto bearing transaction no p [protected] on 28.11.2017. This is entirely unauthorised. I did never strike a deal regarding bajaj auto finance nor do i have such a plan in future. I am surprised beyond measure at such an unnoticed deduction. Why such thing happened in my case can be best explained by you only. This is not just unethical, illegal and unimaginable but also it is most likely to tarnish the image of your esteemed company. What wrong have i done to be a victim of such a circumstances? This is highly financial irregularities on the part of your company which is surely a matter of grave concern.
Therefore, i earnestly request you to resolve the issue as early as possible and credit the said amount to my bank account immediately and ensure that such thing do never happen to me and also any sincere citizen in this country.

Thanking you, yours faithfully,
Gautam barman, west bengal

I had purchased a bike vikrant v 15 narayan motors (Sub dealer of shree shyam bajaj), jaipur, rajasthan on 17th october'17, vehicle no. Is rj 14 ah 9114. My grievance started after i gave my bike for the first free service to narayan motor from where i had purchased this bike from. At the time of servicing the mechanic forgot to fill the engine oil and due to which the engine got ceased before i could collect my bike dated 29th nov 2017. I had even confirmed twice from the mechanic before collecting the bike after servicing that whether everything has been serviced properly and that engine oil has been filled but they were very confident and said that everything is in place and is working fine. Now to my utter dismay after that i was not able to start the bike and when the dealer checked it at the time the bike was brought to the showroom/workshop that they would check and let us know the problem. And in this discussion with the sub dealer mr. Tarachand sharma and prakash sharma is was clearly stated that if there is any problem in the engine they would replace and give me a new bike as it was such a big fault in just a one month old bike.
After all this discussion and the checks they performed they clearly stated that engine oil wasn't filled in bike due to which engine got ceased. And since then they are denying to their statement commited to me and i have been waiting since morning but they have left me unattended and without any resolution.
Even i contacted bajaj customer service no.[protected] but ms. Snehlata just kept on saying that they ave forwarded the complaint to service centre and they only will let me know the fate of my complaint and said even if there is a default in the bike and there is no customer fault the bike won't be replaced. It was a very bad experience with her as they way she spoke was very unprofessional as i too work in a service industry and we do know what customer delight is and how to tackle a customer complaint when there is no fault of the customer.
Awaiting a quick resolution of my problem or i will be forced to take a legal action against all the entities involved and i'm pretty sure that bajaj as a company will take strict action against the dealer for such a blunder they did at the time of servicing and know that they are not ready to replace the bike. I hope all of you would understand that a company's goodwill is at stake because of such issues and behaviours of your employee and dealers. I have been literally been mentally harassed by all your officials be it bajaj's employee or dealer or sub dealer and this is now just not acceptable to me as it's my hard earned money that i had out in to purchase this bike.
Awaiting a positive response for the grievance raised by self.

Dear sir,
I shubham gaonkar is the owner of motorcycle. Registrationno. Mh01cx2284, model. Pulsar 200ns, engine no. Jlychf93372, chasis no. Md2a36fy4hcf34430 which was purchased on 30/09/2017 hardly run 1945kms till now.

1) first of all this motorcycle was starting with other vehicle key so can be theft at any time.

2) within 1 month 4days & km 1450km clutch failed and dealer forced me to pay for that so i did. I am not new to drive vehicle.

3) within 10-15days oil started leaking from head as well as from packing in which engine can be failed at any time.
After servicing at raj bajaj in 2 to 3 days the same problem occurred. Totally very dissappointed just want replacement of my bike.

Sir,
I have purchased bike (Pulsar 150) from crystal bajaj, mowa, raipur (C. G.) on 16th may 2016 but till date i have not received my rc card. I visited showroom to collect rc card but showroom was closed. Crystal bajaj auto service is still opened but they said to me that showroom is closed i can't do anything for you. I also visited rto to collect rc card but rto said that your file had not received yet.
You are requested to resolve my problem as early as possible.

I bought a dominar 400 on 25/11/2017 from popular bajaj jayanagar. I paid 2, 00, 000 at the time of purchase.
Here is the breakdown.

Ex showroom price - 156271
Insurance for three years - 10649
Road tax - 31224
Puncher proof + ind number plate - 2200

This adds up to 200344

But the showroom sales guy raghu is calling me and asking me to pay another 4300. He is saying it is registration charges and he is not producing any receipt for it. He is saying we don't get a receipt for that and he is demanding money. Please advice me on this

Bought Pulsar 220F from Sai Service Aundh Pune, 3 month back.
Since then logged 4-5 complaints to Bajaj customer care (ISR 19573, ISR 240262, ISR 190564, ISR 193573, ISR 190564) regarding my bike is having self start issue (there is some problem in battery or battery recharge related).

But every time the service center says it is fine now but still problem persist and i have to push my bike to start as this bike does not have kick start.

Please help I am really frustrated from the service and the bike.

I have purchased a new bike (Dominar) from bajaj. It is hardly 2 months ago. But even after 1st servicing there is huge starting problem and battery issue with the bike. And now i am helpless with this issue.
I submitted an email to [protected]@bajajauto.co.in
But did not get any response. Again i called o their sustomer care number. And they assisted me to visit any service centre.

I am not able to take the bike to the service centre. Because i am not able to start the bike. Please help regarding the issue.

Hi this venkatesan ([protected])
I bought pulsar 150 on past 2014 (Py01 ce6133)
I never received my rc paper
Now i want my rc paper for my persnol use.
Last week i went to “aakash bajaj pondicherry” (Where i bought my bike)
To receive my rc paper, but the concern department officer never responce me
In geniune manner, i called to the complaint no [protected], he too disconnected my call while speaking. Is this your service?
Kindly take proper action i want my rc paper. Kindly guide me to get my rc paper.

Waiting for your replay

Dear sir,
Hi my name is ankur shrimali i am writing this mail to notify that what is happening with customer in dealership.
I purchased pulsar 160 ns on 19th nov from amin bajaj chisis no:md2a92cy0hce13017, shahibaug, ahmedabad. When i went for delivery and i saw the bike first time i told the executive that it is aged bike i don"t want this bike. Because it was not washed. Full of dust graphic covers stick so hard we not able to remove. Lots of gum marks, rusting and scratches. I demanded for other piece so your executive told me that sir took test drive piece i was not agreed for that i demanded for new fresh piece so he told me that sir once you wash this bike it will be all right. I asked him why bike in this conditions no pdi no wash. So he replied that because of diwali sir pl came after labh pancham i wl wash your bike and ensured me to sort out all my issues.
Very next day i found that there is a leaking problem. I called him so he told me that dont drive the bike pl came after labh pancham i wl take care of ths problem.
When i called him on labh pacham he told me that sir i am on leave pl came after couple of the days. After two days i went to shahibaug showroom. He told me that pl go laldarwaja showroom.
When i went lal darwaja showroom met service person and discuss all problem he told me sir i only help you in this leaking problem. I am not going to wash your bike and i am not responsible for other bike issues pl contact your sales executive. That time i saw other bike delivery and i found that mudflap is not fitted in my bike.
I frustrated and again call him so he told me that sir because of festive season service person denied bt after two /three days i personally took your bike and solve your all problem.
But he not came for this so i again called that if you are not free i wl come to your showroom. So he told me don't worry sir i wl come. After week he came took my bike and in evening he returned my bike. I saw and told him that what are doing you told me that after washing iit wl be all right but my bike is in same condition. I told him that i want replacement. So he replied that pl go laldarwaja showroom they will look after your all concerned.
I went laldarwaja showroom on 18 nov saturday. And meet one lady name is babita and explained all things and tell her that i want new peice because of your executive fault i am not going to keep this kind of faulty peice. I she replied that pl come on monday or tuesday because our general manager is on leave.
On 21st nov again i went laldarwaja showroom meet babita and again explained all thing. Than i meet with general manager salim kureshi and start explaining that matter bt he is not ready to listen me and gives mevery nonsense excuses. He is not even to ready to listen custmet query and using very abusive language and tone. And told me that i wl repair only that things which i want to repair if you want to repair. Or leave our showroom with your bike. There is one other lady she has also misbehave with me. She said to me like"go go do whatever you want to do nothing gonna happen "
They have no sense how to talk. How to behave with customers. This kind of people represent bajaj bike.
Then i visited bajaj regional office. Abad. And meet with one asm and explained all thing he observed my bike and ensure me that i wl speak with dealership. With in two days they will change your peice or sort out your problems. But still nothing happened.
I writing this because it is eye opner for you that what kind of treatment given by dealership to customers. Why should i keep this kind of faulty bike when there is no my fault. Amin bajaj delivered me faulty peice and now denied to replacement.
So i dont think it is bajaj policy that sell faulty peice to customet.

I want new peice as per i explained that on very first day i was found it is a faulty peice.

For reference i am sending audio recording pl listen it so knew how that manager spoke with me.
I am also want that take strict action on that general managet name is salim kureshi.

I hope you will under stand my concern and give me my desire solution. I want replacement.

Dear sir,
I would like to know you, my bike don't performing well. I have complain about this in service centre again &again but not solve it. I took my bike for service near daurli bajaj service centre but they didn't solve my bike problem. I m sorry to say if there will not be any action to my complain.
I m not able to give payment in future.
With regards
Sudhanshu sharma
[protected]
[protected]@gmail.com

RAMA MOTORS (Authorized service center) have charged extra amount for servicing my Avenger 220.

Please find attached bill copy and below the details for your reference.

Oil Charge - Rs.450
General Servicing - Rs.400
Meter Cable - Rs.160
Disk pad& Oil - Rs. 180.
Clutch Repair - Rs. 280
Gear Shaft"s" kit -Rs. 65
Labor Charge - Rs.300
Chain cleaning and Miss. Cleaning- Rs. 80
TOTAL: 1915.
I have asked clarification on the bill they have asked me to pay for.
I don't understand why they have charged me twice with the different name General servicing and Labor charge.
And also there is no warranty or Guarantee on the spare parts that they have replaced.

Dear sir,
I have purchased bajaj v 12 from mahesh bajaj showroom,
Palanpur. Pin :385001 gujarat
In april 2017
After 1000 k. M. It starts problem with riding,
While riding it automatically stops, and dont start
To start i have to open fuel tank and have to blow in it,
After blowing it only starts.
I gave it to show room on second service and complaint about it but they have not solved it

Bike no.:gju08be5740

Dear sir,
Hum garib riksha chalak hai hum ne suryoday bajaj auto dealer ambadi road vasai west thane 401209 is showroom se passenger auto kharida inhone humse 1000 rs extra charge kar rahe hai inhone hume 27/11/2017 ko gate pass diya lekin auto nahi de rahe hai please hum garib ko auto dilaiye. Humne complain bhi kiya koi reply nahi mila complain no. Isr248373 please reply. Narad prasad yadav

Regret to inform that such kind of authorised service dealer of bajaj are there after 5 days of servicing bike is not getting start and petropl is also coming out from on/off switch of petrol. After complaining they are saying we don't have time to come. I am complaining from morning (Monday[protected] and tommorow is tuesday (Week off). So what can i do..
Service done by:-
Nakul motors
Opp. Sikri road, lower bazar, modinagar - 201204
Ph no. :- [protected] (Service manager)

Dear sir,
I have bought new bike bajaj v12 on august 2017 from shyam bajaj renukoot (Up 64 ad 1045) but after first servicing there is a problem with riding the bike many times its suddenly stop. I have go many times in bajaj agency but they are not solving my problem.
That's why i'm requesting you to please solve my problem.
Thinking you
Vijay kumar prasad
[protected]
Renukoot sonbhadra (U. P)

Dear team,

I fed up with "kana bajaj ankleshwar" as they are harassing me from last 8 months to provide a proper service. As i gave my bike 3-4 times for servicing but there are still engine oil leaking problem. For your information please refer the following details_

Bike number:- gj 16 cd 0698
Mod. Numb:- avenger 220 street
Eng. Numb:- pdycgg40947
Onr. Name:- pratik kumar

Requested you please help out to resolve this issue.

Thanks & regards,
Pratikkumar patel
Mob:- [protected]

Sir i gave my bajaj v15 battery for replacement in shri shyam bajaj before two months... The manger of workshop say to return me to new battery in 4 to 5 days... Regarding to this issue manger of workshop provide me a old battery for temporarily base and ask me to provide new battery than after company give him new battery in 4 to 5 days... But today 2 months he not provide my new battery and not give any specification answer for this issue... The old battery that is provided by wkshp manger is working only 2 days. So my bike is not working properly.
Name - anil sharma
Veh no. - rj14 hr 7698

1) bike is not even giving proper mileage dropping each and every time when being drived
2) suspected a different sound in engine while driving even after servicing regularly in show room
3) head had been bent while servicing and not giving proper response in show room

Bike registeration no: tn43 h 7770

Owner mobile no:[protected], [protected]

Request you to kindly rectify the issue...

I bought bajaj pulser 135 2 months ago. Since after 10 days power start didn't worked. Distributor said that it will be fine after first service but didn't work. Now they gave me a slip to replace it. Battery is amco brand but amco distributor refused me to change battery. He said that bring a bajaj serviceman with u. & nobody there doesn't listen to me. Completely ignored me. Now my band new bike doesn't have a battery & i am using a brand new bike without battery and feeling like 20 years old bike. So please don't buy bajaj bike. It is batter that you buy a 20 years old bike on rs. 5000/-

Sir,
I bought bajaj v12 (Rj14-ht-0296) on 29 march 2017 from pl motor's (Purani chungi) showroom. After some day's i facing problem in bike. That's is
1. Air locking (Bike behaving like reserve but it have sufficient fuel) mean's
I feel continues shock's during riding bike in on condition.
2. Bike engine stop's during ride.
3. No pick up (Bike run hard)

After 3 time's check or repair on service center problem not solve.