| Address: Pune, Maharashtra, 411028 |
| Website: Bajaj auto |
I had bought bajaj avenger 150 street on 8 august 2017 but after one month the byke got stuck due to baterry issue's (Batery dump) then i took my byke to gems bajaj showroom - hadapsar, pune (Dealer) and they replace the batery without knowing the actual root cause. May be the issue was due to battery charger or other issue. I had worst experience with gems bajaj servicing and didnt expect this from a dealer because when i press the self botton the only sound come of rotating the motor but self doesn't work. Moreover, it does not have the kick as well so i have to stand on the road and wait for someone's help when the byke got stuck. I already visited the showroom 4 times. First time, they said the issue is with the battery and they asked me to visit on amaron battery showroom. I visited there, they check the battery and provided the stand by battery and asked to come again. The next day, when i visited, they said battery is absolutely fine, issue is with the bike. I called the service center manager, again, they asked to visit the showroom, will check and resolve the issue as they understood the problem and they changed the rotor of the byke as the previous rotor was not giving voltage of 14 v.
After one month the issue again occured and the byke got stuck as i went to service centre and the person said now the problem is with engine.
I cann't understand.. What is going on? Is this the way you solve issues..
Gems bajaj pune (Hadapsar) : worst service i have been experienced in my entire life.
Kindly replace my byke (Looking the entire byke is defective) as i have wasted my money to buy bajaj's model but dont want to waste my time (Time is money)
Regards
Yash
[protected]
Jan 4, 2018
Complaint marked as Resolved
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Bajaj Auto Customer Care's response Hi Yash,
We understand your distress and apologize for the inconvenience caused. Kindly call on our customer care number[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.
Regards,
Team Avenger United
We regret the inconvenience caused and would like to investigate the issue. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.
Regards,
Team Bajaj V