Bajaj Auto Complaints & Reviews

This is regarding my complaint about customer care. I have been contacting them for 5 days to register my complaint against bajaj service centre located in noida sec 63, address mentioned below:

Address:
Shree automobiles, d-106, sector-63 noida u. P
[protected]/201, [protected]

There was a persistent lightning problem in my bajaj pulsar, all the lights used to stop working due to loose wiring.
I used to get it repaired from some local bike repair centre.
When few months back i went to the bajaj-service centre for bike servicing,
One person told me that it's sensor is not working & need to be replaced which costs 2000 rs.
Due to budget issue i did not allow them to replace
Ensor. After that i was using my bike for around 2 months with no lights working in it.
And then i again went to the same centre for servicing and one of your mechanic
Has repaired the loose wiring & said there is no sensor problem,
Ensor is absolutely fine and then lights started working, he took me to a test drive and asked for 100 rs.
He urged me to not to tell anyone about this. I had given him 100 rs because i felt it is better to spent 100 rs compared to 2000 rs.


So my complain is that the mechanics in this centre convince people to change even proper parts for the sake of making money because
The customer is not aware of the internal parts of the bike, this problem i have been facing everytime i go for bike servicing.

Now again i had gone for bike servicing on 04/04/2016 and i got all wiring replacement done which costs me 1750 rs.
They have also replaced many other parts which i suspects to be proper because i have lost my trust in bajaj service centre due to
Previous incidents.

Now 2-3 days back when i was driving my bike on road, suddenly i felt burning smell in my bike, i quicky get off the bike and saw
Lot of smoke and buring smell coming from the bike, seems like wiring had a short-circuit.

I am trying to contact service centre for past 5 days, have called on the numbers several times given on the bill,
Two numbers are always unreachable, one number rings but nobody has ever picked the call.

Now i am scared to even start my bike which can cause burning of wires or even fire.

Very disappointed with bajaj service centre money oriented servicing and harassing it's customer.

Now very disappointed with bajajuto customer care service as well.
Worst and disgusting customer care service.
Please do the needful as early as possible and get wiring replacement done as early as possible.

Vehical number: gj05fm1942
Model: pulsar 150

Dear Team
Accident had took place for my Pulsar 180 on 7th may 2016, I have gave my bike for repairing in Bajaj Authorised Servicing Center Manerikar Automobile located at Dodamarg Sindhudurga. and Till date my bike is not ready.Your Authorised dealer have placed Duplicate part for my bike and charged me the amount for original parts. secondly the technicians working with the service center are not trained and constantly delaying their work and giving false information. This Authorized dealer is also doing servicing of other company's vehicles and because of this all their work remains pending for bajaj vehicles. so kindly take strict action..

Regards
Gaurish Shetye

I very disappointed about ur products.
I purchase pulsar 150 in Dec 2014.
I do service in ur authorised service centre. only.
18 month is gone..now theri is some problems in self start so I visit ur service centre.
I already extened my service warranty.
Now my bike was in ur services centre only...But I think something worng is ur service.. Is ur products (BIKE BATTERY) this much low quality within 18 month services centre person asking to change ur battery...

I totally disappointe in ur all bajaj.bike.
Pls revert back

Ashish [protected]

Yesterday i have handed over my one year old avenger for regular servicing. When i was handed over my bike it was in good conditions only need to have regular servicing like filter cleaning chain tightning etc. Today i have received my vehicle but when i have taken trial after servicing i found that my front wheel fork and grap bar is out/bend. When i intimate to sai service representative they refuse it and saying they have not done anything and they will not do the repairing.
If i have to repair then i have to pay extra charges.
The way sai service manger and representative talk is very rude and disrespectful, they don't bother listen what their customer wants to tell.
The servicing they have done is very poor

Pls do not service your bike at phugewadi sai service center they are really pathetic.

Dear sir/madam
you call me tomorrow with no[protected].and told me that I am your winner custumer and i bought 54000rs bike without down payment. you have fix my appointment with your amroha custumer care.i have to go your amroha location but your staff Behavior not good with me.pls take some action for your staff.
thankin you
your best regard
siraj uddin

I got new avenger street 220 bike at bangalore garebhavipalya baranch on january, done 1st service at hsr layout and 2nd second service given to btm layout service center on 13/may/2016 service and i paid money got my bike that next day my bike is full of problem i cant ride my bike even i cannot start also i don't know i then did, and i went and asked with them they are telling some carpetor problem so what i need to u people tell me?? There are scolding me in bad words telling we cant do anything go to consumer court. So tell me shall i go for consumer court or shall i return the bike.

Dear bajaj,

I am happy with my rs200 bike but unfortunately its right head light not working due to headlight failure and i am trying to get since one month from different service centers and authorized parts dealer but all i get the answer is we don't have stock and will say will update. Really i never saw such creepy and customer service if i failed to pay one emi i'll get number of calls to pay it and roam like dogs in front of my home when you people are curious about money then why don't you show same thing in services. As i observed bajaj only concentrate about money money money they after sales they don't even look back to provide proper services because i have faced service issue at the time of service.

All i just want to say is bajaj really suck and in service when they cant provide spare parts of bikes why they hell manufacture such kind of worth bikes and give fake promises to customers which they dont fulfill.

Saying your self's that india's largest sports bike sellers doesnt make commonsense first learn to give proper customer service which you people don't know.

I was huge fan of bajaj sports bikes but just because of your service and response i am forcing my self because you people literally torched me but still my problem not resolved being an it employee i couldn't able to take out time to visit ro of bajaj and i know even it doesn't matter to you people if i post on social media because you people just habituated to suck people money.

I am really feeling sad and ashamed why the hell i took bajaj bike i made a blunder mistake in my life which i can't correct it now.

Bajaj should have minimum commonsense that how a customer can ride a bike without head light if i met with minor or major accident i'll blame bajaj.

Regards,
A unhappy customer

Owner of bajaj pulsar rs 200. Purchase date 28.02.2016. Chassis no. Md2a55fz0fcg56020
1. On 18th april front disc hose pipe puntured. Called and explained my problem to frontier motors jabalpur mp.
They said come to our service center we will look into it.
On 21st april took my bike to service which is 140kms from my home. After looking and running here and there for 30 mins they said we dont have spare hose we will call you as soon as it comes.

2. Mud guard cracked near anchor point of front disc hose pipe.
3. Right side leg gaurd body cover cracked.

As my bike is under warrenty
1. Hose pipe should be changed.
2. Mud gaurd and body cover should be changed

Sir
मेरा नाम आसिफ़ हुसैन हैं में कोटा राजस्थान का रहने वाला हुँ मेने bick Bajaj pulser Rs200 ली थी लेकिन जब से मेने वो bick ली हैं तब से बहुत ज़्यादा प्रॉब्लम कर रही है वो हाइवे पर चलते चलते २०० की स्पीड पर बंद हो जाती है उसका एंजोंन बंद हो जाता है यह bick चलने लायक नहीं है मेने 8/10 चेक करवा दी लेकिन उनके मिसटेक समझमे नहीं आइ हमें वापस भेज देते है फिर मेने परेशान हो कर शोरूम पर दे आया उन्होंने कहा आपकी गाड़ी सही कर के दे दी जाएगी उन्होंने २० दिन तक मेरी गाड़ी को अपने पास रखा ओर पूरी खोल कर चेक की जब उनसे सही नहीं हुई तो हमें वापस दे रहे है बोल रहे है यह नहीं हो पाएगी आप अपनी गाड़ी वापस ले जाओ लेकिन मुझे अपनी गाड़ी सही चाइए या तो उसे सही करो या हमें न्यू दो नहीं तो में कैश कर रहा हुँ कम्पनी पर

Sir,
i had recently bought avenger 220 and form the day one i had got problems in bike regarding lock and over engine heat with burning smell . had complained many times but no action is been take since ..
i had purchased the bike from sakthi motors, chennai.

they are not clearing the issue .

request you to please look into this behalf

feel free to contact about this regards

anoop kumar maheshwari
[protected]
chennai

Dear sir
I had purchased a new bajaj pulsar 150 having chassis no md2a11cz2fcd72316 and registration no is dl9sbc6019 on dated 31/07/2015 from dewan bajaj, mahavir enclave, new delhi.
I face the bubbling problem in bike steering since purchasing.
I visited many times regarding with this problem to dewan bajaj workshop at mahavira enclave, new delhi but no satisfy resolution overthere.
Pls look into this matter at the earliest

Regards
Akbar baig
[protected]

I purchased Bajaj Avenger Street 150 just 2 weeks back from Select Bajaj Hyderabad(Uppal) showroom.
I got damaged one. rear wheel is shaking.
so I went to the showroom they asked me to pay the money and they needed 1 to 2 weeks of time to replace the wheel.
Iam really really not happy with Bajaj anymore. I do not understand how they could sell a damaged bike to the customers.
they literally screwing the customers, no proper communication from showroom and customer care service people. when i try to call the customer service center([protected]) they were not able listen my concern itselt.
Showroom details:
Select Bajaj Uppal
RR Dist.
Hyderabad - 500039
Mobile : [protected]

Sir i complete my tenure since 3years. But yet i have not given noc. Now shows 1200 dues. Sir kindly take my point of view. I paid tenure time to time. But the collection boy take money from myself at right time. He lost money receipt book at that time. Thats byhe deposit latter some days. Pls concern and give me noc. Pls contact me ph no [protected]. Sumanta sahu

I serviced my bajaj pulsar 150 yesterday in this service center, they said me need to change clutch plate and service, because gear was not working properly, but after i paid 2700/- the gear issue is still remain. Now i asked for them about issue, they telling me know to change gear shaaft.

What kind of service they are providing while i changing all parts of my bike while service. I am willing to pay but need 100% work satisfaction. Which i not received from them.

We have booked a one bajaj v 15 black wide receipt no-2015-16/ci/0012683 dated 07/03/2016 dealer name gujarat motors pvt ltd ( surat bajaj) opera house adajan main rd surat phone no[protected]/2789595 above vehicle still today non delivered dealer not reply any delivery date i have also complaint bajaj auto wide regi reference no cr-180102 no any reply me bajaj, his dealer

Hello
mene bajaj k as pulsar buy ki hue hai jamnagar from gujarat state se meri bike k probleam ye hai k kuch awaz aarahi hai mene har bar service me uska jikar kiya tha lekin kuch fayda nahi hua uske bad mene bajaj k care center me apni complain bhi register karway lekin uske bawjud service center walo ne bike me kuch packing laga k muje wapas kar diya abhi tak same probleam h so me yaha aap ko complain kar raha hu so plz kuch karawaye

I wanna complain on shabari motors sagar road. They sold me ct100 for 41900 stating all things are included in that price. Insurance life tax registration and extra fittings. But wen i went for registration they are askin to pay more 1000.. and wen i call them they are not at all caring and denying that they didnt say the same. Tell me what to do..?? Need a response..

Hello, I am addressing my complaint after several attempt visiting bajaj service center and rectifying the hiccups issue. Since the next day of purchane my Pulsar 200NS is giving me problem and after more than 6 complaints registered in service center there is no outcome the problem is remain to same and now my bike breakdown anywhere showing no fuel supplied to carborator. I am really disappointed with the quality bajaj is delivering to customers with which no well service support no trained mechanic''s. I want a strict action to be taken. Need a replacement or need my problem to be addressed and solved as soon as possible.

Sir,
Today on 16 apr 16, i was given a pulsar 180 ug4 for servicing at madhusudan auto (A division of madhusudan pvt. Ltd.) saru section road, opp. S.V.E.T college jamnagar, gujarat ph no - [protected], [protected], [protected]. But they are not willing to do any thing in service except washing and cleaning. If i am asking for any extra work at the same time they were also asking for extra service charges, for example i was given a work for changing of my head light(Lamp 12v 35/35whs1 u(Cl201023). They have all ready charges for labour charge amount rs 57.25 as wiring checks lc and also they are not replying in correct way for this issues. So many issues are like this. Same way today i was given a complain for changing or repairing of digital display of rpm meter and head light switch repair, but they are replying it is not possible to repair or replace this particular display and switches, they are replying, i[censored] want to resolve this issues u need to be completely change this whole assembly of this meter & switches assembly and the charges will be 2800 rs for display and 800 rs for switches excluding extra labour charges.
Actually they doesn't want to repair any thing they are always trying to change all the parts. I was also asking for a complain book but the service center is not having any complain book. Pls help me for this issue, i am attaching a copy of these retail invoice copy in this regards. Pls find attachments

- 4/15/2016
- I put my bike for servicing in a Akash service center and next day when i checked they had misplaced one of the bike part. When i asked about it he said it was not available already, I said I checked before giving it to center and it was there. His was adament and did not listen to me. I was tired with his stupid argument and left the place.
Its my advice to all not to go there.