Bajaj Auto Complaints & Reviews

I bought a new Avenger 220 Dtsi on 20th Jan 2011. from an authorised dealer who took the bike from shreeram bajaj, the bike has a issue like ,it doesnot start in cold conditions and after long durations of idle normally like 5-6 hours.
Even after complaning about this problem ,they have not rectified this problem as yet .

Sir/Madam,

I wish to inform you that I have newly purchased "Bajaj Discover DTS-Si 100" on cash payment at Chandra Bajaj showroom at Etah city- 207001.
The details of my vehicle is as follws:

Model: Bajaj Discover DTS-Si 100
Engine No.JBU BSG 58102
Chasis No. MD2D SPA ZZSPG 71050
Vehicle No. UP-82M 4541
Owner's Name: RAVENDRA SHAH SISODIYA
Address: ALIGANJ ROAD NEAR VIKAS BHAVAN PWD COLONY MANDI SAMITI ETAH
OFFICE:- PRANTIYA KHAND LOK NIRMAN VIBHAG ETAH, 207001

On the day of purchase, they did not inform anything about the vehicle, its maintenance, or etc., and also told to visit the Service centre for any details.

At the Service centre, they asked to tell problems that I faced while riding the bike.
I told all my problems:
1. Engine oil leak at the engine and silencer rod.
2. Problem in shifting First gear, every time we need to press the gear two to three times, then only bike is ready to move.
3. While riding the bike even between 40-45 kms speed, there is unnecessary sound.
4. Vehicle's pick-up/pulling power is very less.
5. Chain become so loose, that it also makes sound.
6. Very poor mileage.
7. Front wheel air pressure is maintaining, always lowers below normal recommended pressure.

They told that nothing will be done unless any complaint is filed or reported in advance. As such the bike is new, nothing is required except change of engine oil.

Dealer are sold the veedol engine oil of customer. but castrol is recomanded.

And, the worst thing is the manager are dishonest and they are not giving back the our used oil.


Dealer gives the extra money in service time in the period of free service in warranty
I know the Chandra Baja service station is reimbursing a bulk amount for these free services provided by the Bajaj company, but not performing well even for atleast 20% and so.

At the service centre, they are not propely answering any queries. They purposefully makes us to wait for nothing and delaying.
I am from a respectful family, and working in a tafe ltd., and always talk politely and gently with everyone.

But, at the service centre, they treat the local guys who spoke unparlimentary words and provides their bikes preference, but even not showing interest to inspect and attending our bike. They purposefully harass us unnessarily. What is the necesscity to get such an ill treatment from irrespective persons like them?
My bajaj discover 100cc engine is seas in warranty period within on 9083 km is vehicle running only. so Dealer has change the engine kit on my money. when my vehicle is under of warranty. After that change the kit is not compleated by company. so he is not work properly. so I want to refund my money. and repair my vehicle is properly with compleat orignal part.

I will be file a complaint before some time.
I am writing this mail in order to improve the service and maintin the Company's name and reputation. Please do the needful.
if you can't take any action within 48 hours for satisfaction of me.Than I can be take the help of consumer court against Dealer and company.

Thanking you,

With regards,

Sandeep Sisodiya
[protected]
agc.[protected]@gmail.com

I purchased Pulsar 150CC in 2006, and till now I have chnaged one silencor and the existing one also got rusted in the same place. The first silencor was replaced because on rust the silencor got fully damaged and its pollution was not under PUC standards. THe second silencor has also got the rust in the same place.

I would like Bajaj to handle this issue. Everytime I cannot invest 4k for silencor.

Dear sir


I want to purchase PLATINA 100 CC IN BLACK CHROME COLOR from last 1 month from nearest distributor . I visited to the Distributor several time & contact the sales person.
,but every time they said that it will take 15 to 20 days After 25 days platina 100 is available in Black Maroon color but it is without the front & side guard
On inquary it is found that it will take another 4 to 5 days

Sir I want platina 100 only in Black chrome color . For that what I have to do

.I asked to the manager what time it will take for Black chrome color. He replied it will take another 15 to 20 days

please inform my contact number is [protected]

thanks

I had purchase Bajaj Pulsher 150 in 14th June 2010 from Dewan Auto Chattarpur. And till date i have not received my RC. I called the showroom people of Dewan Auto, they can't pick my phone and if picked they told me yet we are not received. It is 20 to 30 times I called the showroom regarding this.

Amit Kumar Das
DL3CBT7077
[protected]
[protected]

Hi
I M ROHIT VASHISHTHA. MAINE BAJAJ KI 135CC DISCOVER BIKE 05/03/2008 KO "RAJIV AUTO MOBILES 100FT ROAD SHAHDRA DELHI 11032" SE KHARIDI THI. YE BIKE 05/03/2008 SE HI RUNING TIME MEIN MISSING KARTI HAI, MAINE SHOROOM PER JAKAR IS KI COMPLAINT KI TO WO BOLE KI NEW BIKE SURU SURU MEIN BAND HOTI HAI 1st SERVICE K BAAD THIK CHALEGI, BUT AAJ TAK IS BIKE KI MISSING KI PROBLAM THIK NAHI HUI, IS MISSING KI WAJAH SE MERE FATHER KA KEI BAR EXCIDENT HO CHUKA HAI, AUG.2010 MEIN MAINE KHUD IS KI COMPLAINT RAJIV AUTO MOBILES K OWNER RAJIV TYAGI JI KO BHI KI THI UNHONE APNE WORKSHOP K EK MISTRI KO BIKE THIK KARNE K LIYE KAHA TO USNE BIKE THIK KARDI OR KAHA K AB KOI PROBLAM NAHI HOGI, LEKIN BIKE 14 DAY BAAD FIR SE MISSING KARNE LAGI, BIKE KI SERVICE BHI MEIN TIME TO TIME KARATA HOUN OR IS MISSING KI COMPLAINT BHI HAR BAAR SERVICE PAR KARTA HOUN BUT KOI FAYDA NAHI HOTA.
AB MUJHE KYA KARNA CHAHIYE PLZ HELP ME.

FROM:- ROHIT VASHISHTHA S/O S.K.VASHISHTHA
MOBILE NO. [protected]

Hi Team,

I had purchased a discover bike from Upkar Auto Dealer which is financed by Ge Countrywide Con. Fin.

Details given below:

Regn No. DL7SAU4553
Model: Discover ES-DR
Reg Date: 14/08/2006
Ch. No. MD2DSDSZZNCC16344
E. No. DSGBNC95073

Name of Pankaj Sharma S/O Sh.Hajari Lal Add: B-4 Gali no.2 Rani garden shashtri nagar Delhi- 110031

my all installment are completed almost last 2 year, till now I have not received any NOC.

Please arrange the same (ASAP)

Thanks
Pankaj Sharma
Cell No. [protected]
Email: [protected]@gmail.com

Hi, my name is Samie..I bought a new bike.. Bajaj Pulsar 135LS, got registered on 09/03/2010.. it has not yet been an year..It has many serious problems as the engine gets overheated within a short distance... Lights are less... Shock absorbers are not good... strange type of noise comes from the back part of the vehicle... mileage has dropped... worst possibe bike on the Earth...

I have not got back my loan papers against loan no L2WHDW00391453.

Please do further needful and necessary action

I purchased my motorcycle in the month of april-2010, from shakti bajaj the dealer of Bajaj in Deoria only, since the period i taken the delivery i'm complaining that there is a Problem with pickup and fuel cusumption (Discover) but the service center takes my number by saying that the part which is required is out of stock this time we will call you but no solution given.

I request please look into the matter and help.

Model name: Bajaj Discover 100CC Self start...
No: UP 52, Q:6570

with due regards,
Brijesh Kumar Singh

Hi,

Hope the subject matter is clearly suggesting what i am going through.

I had bought a Bajaj Pulsar 150 CC bike on 10th July 2009. Details are mentioned below for your reference. I have done three service from bajaj and my bike has run 9000 km. my bike digital meter is not working.and i have warranty of 2 years for change of meter.i visited ansh bajaj rohtak haryana for this.but they refused to change it by warranty and give reason that you did not have service from bajaj.but my bike has run only 9000km.

All 3 services have ben done at ansh bajaj rohtak service station Haryana.

Since last 17 days, i am following up for fixing up the issue. I have somehow managed this timeframe, but this is absolutely not tolerable.

The conversation that i had today with the concerned person in the branch is that i need to pay for the work that needs to be done.

I have a few questions on the entire episode of customer dissatisfaction:


1. What is the service that Bajaj is offering as your customer is banging his head here and there for last 17 days.

Just to sum up, i would like to inform you that this is the worst experience that i have ever faced in any new product. And in fact, this is not a small product !!! This is something for which every individual saves some penny or so that he can purchase it.

I definately would not not suggest any of my known to get into this mess. I would ask him to prefer some other company who can offer better services to the customer post Sale.

Just to inform you that i would have to go to the Consumer Court in case my issues are not resolved as this is a absolutely critical thing for me.

I am giving my vehicle for repair to the branch already mentioned above today.

Hope you will treat this as a feedback and get this issue resolved....

Bike detals are mentioned below for your reference:

Vehicle Number: HR123416
Date of Purchase: 10/07/2010
Mode of Purchase: Cash
Model: Pulsar 150- DTS I
Engine Number: DHGBSB 47666
Chassis Number: MD2DHDHZZSCB51171


Regds,
ALOK KUMAR
[protected]

I bought a bike on the 13th of May 2010
Chassis No MD2DHDJZZTCA45619
Engine no : DJGBTA71364
From Akash bajaj Hinjewadi Pune who is a Subsidary of Sai Service Fugewadi Pune.
I paid Rs 23000 in cash as down payment and accepted to pay the remaining amount in installments of Rs3686 for 1.5 yrs.
They installments are being paid regularly but i havent recieved any Contract copy. To my knowledge a borrower copy is given to the customer then why is this happening.

please take some action.

my name is Kartik nagarajan
phn no [protected]

Dear Sir/Madam,

This is Kiran owned a Motor Vehicle Bajaj Pulsar 150 cc DTSI at ABHINANDAN SHOW ROOM located at Tolichowki, Hyderabad, Andhra Pradesh on 06/01/11. The cost of the Vehicle is 71, 933, they have given me the manufacture defect vehicle. I identified the defect in the vehicle and visited the show room, they replaced the major problem item and returned the vehicle. At the time of purhcase of the vehicle they took Rs. 900 for vehicle registration and introduced an agent, who will take care of the registration process. Due to bad service and arogance of the agent i demanded the money back to me. But show room owner took Rs. 200 for registration documents and returned rest of Rs. 700 to me. After verifying the documents i found that the doceuments are free of cost. so, i donot know what to do please suggest what to do next.

Thanks

Regards kiran.

I had taken a laon from you through your Dealer situated at Alwaye (Dist. Ernakulam) Kerala naed RF Motors for purchaed of Bajaj Platina in Novermber, 2008 Delivery happened on 18.11.2008 andthe loanwas for 2 years with one EMI advance now it is laready passed 26 months still the loan is continuing. initially due to somproblem from your side the EFT not happened and i have paid cahs for the smae for which I obtained reciept from your agent. My loan No. L2WCOC0033659. My Vehicle No. is KL41B 5541. Please clarify the mater

(KUnnikrishnan) Mobile [protected]

Bajaj is unable to provide after sale service to the customer. I am not getting parts for my avenger byke. You ask for any parts and the authorised dealers will say no.
Now i understand why after making good byke the company is unable to catch Hero Honda.Hero Honda company simply believes in total solution for the customer. Where as the BajaAuto is driven by Motive of total money making solution for the company.
Dear company wake up of you will never have customer buying second byke from your company as well as good mouth advertisement of your poor after sale service will increase the chance of degrowth.

Sir ,I have puchased pulsar 180 on 31 mar 2009.I have already cleared 21 instalments as of now.03 instalments remained.But I want to clear all the 03 instalments now.I want to know how much amount I have to pay for the remaining 03 instalments so that I will get the NOC as soon as possible
BISHNU PRASAD SAMAL
BIKE NO-DD03E5326

Dear Sir
I purchased a bike from six month ago and now it's silencer is making a noice
I went near neelam bata road agency but they didn't change the silencer and
demanding the extra charges for the same.

If you may help pls contact at

Satish Kumar
+91-[protected]

email [protected]@gmail.com

Your early action in this regards will be highly appreciated.

Thanking you & assuring you our best co-operation always.

Thanks & Regards

Satish Kumar

DEAR SIR,
Subject : Loan proposal No. 72087 - Yr. 2004
With reference to the above subject please note that I have already squared off in full - total dues in case of Two Wheeler Loan Proposal No. - 72087 - Loan was taken in June 2004 & the same was repaid in full in January 2006 through your Thane Office at L.B.S. Road, opp. SAH. & SANGHI till date I have not received your Loan Clearance Certificate / NOC / NO DUES. please treat this matter urgent & dispatch my No Dues certificate at following address -
SUNIL D. KAPADIA
A / 402, SHIVRAJ C.H.S. LTD.,
NEAR PADMAVATI HALL, AGASHI ROAD,
VIRAR (W), P.C.401 303.

I have purchased a Bajaj Pulsar 135 LS from your authorized distributor (Priya Motors, Agartala) on 23rd of Jan,2010. But the vehicle is having numerous problems which are listed below. I have shown the vehicle to the authorized Bajaj service center but they are also unable to find any solution. So I request you to kindly advice me about the problems and substitute the possible faulty parts if needed.

1. The vehicle doesnot start in cold conditions. It has auto chock so starting should not be a problem as assured by Bajaj Representative. What happens is the vehicle starts and go to a high race condition and then switch off. I have to start it 9 - 10 times untill it becomes stable.

2. Gear shifting is very problematic. The gears are very hard.

3. Suspensions are worst.


After repetitive call to the customer care center and sending mails after mails to [protected]@bajajauto.co.in still there is no solution of the problems.

Sir/ Madm
I have purchased a Pulser 220 on January 2010 and the chain socket damaged with in 5000Klm and I complainted the fact to Bajaj Ltd, copy of mail as follows...


My name is Prasanth ,Iam working in Kerala Agriculture University College of Agriculture Vellayani and settled Thiruvananthapuram from January onwards . Iam using bajaj 2 wheeler more than 14 years , first I owned a 4S Champian then Pulser 150 then Pulsar180 and now using Pulsar 220 (Naked street fighter) (Engine Number of vehicle is GBSK 33065,and Registration Number is KL01 AX 2710)and Iam satisfied with Road grip and performance of the vehicle. In my office more than 50 Pulsar are using three person using Pulsar 220 the same colour of mine with my recommendation , and running smoothly with out any problem. But unfortunately my chain socket damaged even at 4000 klm. itself and now free services are over and I serviced one paid service last week at Neyyatinkara . I am well satisfied with the servicing of Mr. Rajesh automobile technician at Bajaj service station at Neyyatinkara ,now he says that it is better to replace the Chain socket .The exhaust sound of bike was changed. I think it is due to manufacturing defect of my bike. Being a Govt servant I use my bike only for to and fro journey to my office and house and I strongly says that it not due to my fault .

As a long time customer of Bajaj Bikes kindly note my suggestion for better performance and Production of Bajaj bikes in future. The load of decompression ratio of Bajaj Bikes(especially Pulsar) even if the vehicle is at 100kmph while accelerator releases the straining load comes to chain socket and chain more than any other bikes in India ,and I think the designing of socket is that to get quick acceleration which makes it fastest Indian bikes which the output power is uncomfortable on Indian Roads ,In my openian why cant design two or three kinds of sockets which suit for sports bike and other bikes separately and delivery on option .

We are all much trust with Bajaj Auto limited while considering safety and riding comfort , Please consider my problem genuinely and make necessary action in this regard and arrangement to replace the chain socket damaged not due to my fault.


..... after two days a Customer care officer contacted me and take a coaching class about chain socket says that it is due to customer's fault that periodical service with every 500 Klm was required for chain socket ( Cleaning and spraying of some chemical ) as the chain of Pulsar220 is new technology of Bajaj actually I dont know the same . The custemer was un aware of the new technology ,and they have not intimated for the same while at the time of delevery. I think to avoid free servicing every 500 Klm up to 7500 klm is the reason for hiding this matter.
I Serviced m bike at Autherisded service station Neyyatinkara But Now they says that The station was not trained for bikes greter than 180 cc which is un aware to the me. They wont give value of customers money and satisfaction. Any way in futureI will fear to purchase Bajaj bike from Trivandrum.

Bajaj Provides 30,000 klm guarantee for engine . But due to these reasons I think that they wont give guarantee for any customer and value for customers feedback and satisfaction.
Please consider my request and take necessary action in this regard for avoiding these kind cheating of customers in future

Thanking you
Yours Faithfully
Prasanth