Bajaj Auto Complaints & Reviews

Respected Sir,

my name is Anwer alam in june i had purchased one pulsar 135sl bike from baja company its enginee not work properly last one month i was complaint in bajaj company but they are not take any action 5 time done email in bajaj customer care but they not responsed and not take any action on my complaint iam sending email copy and own bike pictures.



MODEL NO = PULSAR 135LS
E NO = JEGBSM82610
CH NO = MD2JDJDZZSCM82016
REG DATE = 29/6/2010

My name is Anwar alam i had purchased one pulsar 135 cc bike in 27 june 2010 after 15 days this bike purchased i was face many problem for example enginee not work proper colour was rusted in side guard foot rest etc. after 6000km run this bike clucth plate was damage so i had changed its clucth plate from your service center royal bajaj auto and paid 2400/-rs when i asked your engineer why was this clucth plate damage so he said water problem.after repaired at your work shop its had same problem face disk brake chain set is not working properly.
so just tell me how can possible water available in enginee & clucth plate i thought in this model of pulsar bike enginee is not suceesfully in pulsar bike.
now i am not satisfied of this bike so i want replacement of this bike if you dont give me replacement then i will do case in consumer court.

Anwar alam ([protected])

now i am very upset so decide to take your help and i wish you give right suggestion and take any action.

thankyou,

Hi, sir.

my name is veera babu padala s/o venkat rao padala. sir this year August last weak i buyed new pulsar 180cc in Varun motors at Nad Kotha Road. after a weak i faced problem with my back brake,head light and handle. i showed my bike in that show room, they serviced my back brake and they left remaining, again same problem with my brake .again i showed them again they serviced my bike instead of changing brake shoe... last weak i met with an accident bcoz failure of brake and no proper focus light. so please consider as my complant serious.

P.veera babu
i showed at nad kotha road.
engine no: DJGBTE36441
Ph No: [protected].

I want to lodge a compliant against one auto rickshaw driver (Rick shaw No:MH12 F6505) who refused me to take because I wanted to travel to nearby location.
According to him if he take me there, he will not earn much money. Since the Auto rickshaw was in a queue, he should have come but he refused.
There are many places where the same thing happens. Please guide me to take appropriate action against all the auto rickshaw drivers who refuses the passengers just because they want to travel to nearer location.

Thank you
Deshmukh Sushant

Dear Sir,
regret to mention that Bajaj Auto which boast about 'DISTINCTLY AHEAD' that's why i purchased Bajaj spirit thinking that this is a good company but all my faith shattered into pieces when they made me to feel really that they are 'DISTINCTLY AHEAD' - in terms of torturing their customers.
right now i' suffereing from mental agony as all Bajaj officials closed their hands & i hope they are incapable of giving solution to my vehicle UP32AE - 3840, KMS RUN Only - 51490; which is lying in the Bajaj workshop for almost 10 months. they are not giving any concrete answers, all the time they kept on mentioning that they have uploaded on their site & as soon as they will get the parts they will replace it.
and i'm the fool who is following them for last 10 months.
is it BAJAJ AUTO?
requesting you to pls resolve ASAP.
already complained twicw in the Toll fre no[protected]
last complaint reference number is : CR-51490

regards
deoraj
[protected]
Ranchi

I hv purchase bajaj discover 100 CC before six month ,I hv changed the yoke as well as cluse but not improved the settind.
cluse r verrrrrrrrrrrrrrrryyyyyyyyyyyyyyyyyyyyy BBBBBBBBBBBBBBBAAAAAAAAAAAAAAAAAAAAADDDDDDDDDDDDDDDDDDDDDDDD
breakes alswo same
I changed it two times and noe it also breakkkkkkkkkkkkkkkk



can anybody help me from bajaj discover 100 CC

else pulsor 135 is one of the best optionnnnnnnnnnnnnnnnn.

sir
hamara paas pulser 150 bike hai mara bike may shoker problam last 5 month say hai maina shoker kay bara mai service room mai bhi bata diya tha par par wo log aaj badal doonga kal badal doonga karta hai march may hi complan likhaya tha...

engine no. - DHGBSJ75483
CHESSIS NO - MD2DHDHZZSCJ84719
PHONE NO. - [protected]

Subject : Complaint regarding the Pulsar 135 LS bike.
First, of all I would like to give a standing ovation to Bajaj Auto Ltd. for inventing the worst possible bike on earth .Since, I have purchased my Pulsar 135 LS bike ( Vehicle No. : WB 07 D 0570 ; Engine No. : JEGBSK28326 ; Chassis No. MD2JDJDZZSCK28867) ,it has spent more time in Bajaj workshop then being at my disposal .First, after getting my first service done, within 4 months...

Dear sir,

With reference to the registered vehicle no-PY 01 AQ-8703 & registered owner name K.Anbarasu.
This is Anbarasu from musca working as a service enginner in GMCt,my vehicle is using by my uncle in pondicheery and is taking care of my bussines in india,one month before there was a staring problem in my vehicle and he reported the complaint in pondicherry rajarajan dealer ,and ther told we willl check the vehicle and call u back but they not called back ,so after 3 days my uncle went to the dealer and enquired about the vehicle, that time they told need to overhaul the engine and it will take 3 ,4 days more,but till now vehicle is not ready and no proper reply and we don't know anything about my vehicle.now its going to be complete 30 days.he is using rent a bike for day to day work.

we don't know this problem with bajaj or with dealer,
anyhow ,please enquire this case and we need the feedback as soon as possible.
if any problem with the parts ,for that we not to suffer,i[censored] want more time provide us the curtesy bike or you have bear the rent of bike.
if there is no further reply we are readyto proceed further as legal.


This makes the bad feeling to bajaj brand.

please consider as the special case and do the things as soon as posible to avoid wasting your time and my time.

K.Anbarasu,
service engineer,
GMC,Suzuki,
sultanate of oman ,muscat.
[protected].

I had bought my Avenger 200 CC bike in Feb 2009. It has hardly given me any trouble since. My usage was roughly 80 Kms daily except for weekends. But now as the METRO service has started, my usage has gone down to hardly 20 Kms a week. So my battery is down every time I want to use it and end up pushing it to start. Sometimes I reach the destination, while pushing. So I want to get a kick installed on my bike so as to use it in case the battery does not have the charge to support the self start. This a common problem and the Bajaj engineers should have thought of a solution by now. Its high time they provide this option in the existing as well as the new models as a factory fitted option. Otherwise its lunacy to buy Avenger if you as a minimal user. And this can damage the market share as well as the image of Bajaj, Avenger in particular. If they are planning to phase out its fine, but at least put the existing customers out of misery.........!!
Manu Varghese
[protected]@gmail.com
[protected]

I bought Bajaj discover from bikaner show room in rajasthasn through Bajaj Auto finance Ltd.
Now that I have fully setteled my dues, I haven't get back my origional RC book from the firm. . I am asking the company to get me RC book. But Till now I didnt receive my RC book.

Please do the needful

Hi
I am Raju i have purchased a new bike from Deccan Automobiles Limited, Secunderbad AP, on finance on 31 Jan, 2010.But bike has got a major manufacturing defect i.e. bike engine will stop in running if its rains or water fell over the bike. During the raining season i had very tough time that I struck in the traffic so many times and i need to restart the engine and rise the bike for many times or I need to move my bike aside .Sincerely speaking i am afraid to take my bike in a rainy day. Three Servicing also done but no vain. Please help me to resolve this issue. my email Id is [protected]@gmail.com Ph [protected].

Regards
Raju

Dear Sir

I am having a bike Pulser 135 LS,DL9SAA9971,ch no-MD2-JDJ-DZZSCJ04569,Engine no-JEGBSJ04764 ,I have a problem in my bike is not working at properly so i had gone in Dewan Motors at Kiran garden (Nawada matro station) New Delhi on Saturday[protected] at 3:00 pm according to his executive he said to me they will be return my bike after the work evening 5:;30 pm to 6:00 pm after 6:00 pm he said that bike is not ready they said to me that sunday we will return bike, on sunday bike was not given me because some part not available in the the sarvice station so bike will be ready after 2,3 days , if it is possibale we will do on urgent bais ,now on Monday he called me two times ' pls collect your bike your bike is ready ' after the telefonic confirmation call he siad that bike not ready

Pls resolve this case what is the main issue he what wants, can he resolve this case or not .This is possible if in the sarvice station ( BAJAJ AUTO ) some part not available he will not adjustments any other service station for part.


Thanks Regards
Vikas Kokcha
Ph [protected]

Dear Sir,

I bought 150CC pulsar 2 yr back and servicing at proper time...... I am fed up of Bajaj servicing since it every time costs me minimum[protected] Rs.

I don't think any other bike give me such a high servicing cost and also service is not proper..... also servicing people have almost changes all my bikes parts .... telling it has problems.....

I have lost faith on Bajaj Product.....

my servicing station is : Popular Bajaj, Bannergutta Road, bangalore

Regard's

Preethesh Lional DSouza
+91-[protected]
[protected]@gmail.com

To,
BAJAJ AUTO WORKS PVT.LTD.
INDIA

Subject: Unsatisfied from the service in Siliguri Workshop for Pulsar 220.

Sir,
This is to inform you that I, Sri Rathinder Singh S/o Sri R.P.Singh of Sevoke Rd., Siliguri, owner of the vehicle bearing Registration No. WB-74/M-9128, which was purchased on[protected]. Since the date of purchase, I have already face lots of problem i.e., self starter problem, mileage problem, full body noise problem etc.

Many times I had visited the workshop for servicing but getting servicing, the vehicle have same problem as before service. My free service has finished and now paid services are going on. In other company like Hero Honda, TVS, Suzuki and others, the services are safe and quick because I had Hero Honda and TVS earlier and I know the fact. If a bike is giving for service then what time it will take to delivery” maximum 12 hours means one full day but in your workshop at Siliguri it will take 3-4 days. I think customers are sitting on leave and when his bike will be delivery then he joins to the office. When I have got major problem in the bike and asked for the service urgently then your supervisor tells me “booking are full”, at first you have to book then we will give service. That time what I will do, wait for booking and getting service. It’s your workshop’s responsibility.

Any new customer he doesn’t know about your system and he came from Hills area to get service then what he will do. Go back to home and day after tomorrow come again for service. It’s not possible. It’s not complain, it’s my suggestion to the company as a customer to please give the customer well and quick service. It’s your fault and hampering your business day by day. In Siliguri I think there are no one trained service engineer for Bajaj Pulsar 220. The workshop’s supervisor or mechanic doesn’t have good behavior and manner that how to talk with customer and how to serve better them.

I have to get service my bike once in a month that means per month paid service because after getting delivery I have face same problem as before service. I don’t have lots of money to waste per month on my bike servicing. Your service engineer or mechanics in Siliguri Workshop are not well trained. It is not possible to get servise a bike per month.

I purchased the bike for the price of Rs.92, 199/- (Rupees ninety two thousand one hundred ninety nine) only which is very big amount to me. I have been mentally depressed and suffering from mental agony looking into the poor condition of newly purchased bike. That you have rendered deficient service to me resulting which you will have to face the serious consequences.

Therefore, I am fully unsatisfied with your service and the vehicle of the company. After this problem I would not like to advice my colleagues/relatives to purchase the vehicle from the Bajaj Company.

I have every hope that you will take a prompt action and oblige on the above mentioned complaint.

The vehicle and owner’s details are as follows:

Owner’s Name : Rathinder Singh
Owner’s Address : Dashrathpally, Siliguri
Contact Details : [protected]
Type of Vehicle : Bajaj Pulsar 220 DTS Fi
Vehicle Engine No. : DKGBRC04834
Vehicle Chasis No. : MD2DHDKZZRCC05105
Registration No. : WB-74/M-9128
Make : Bajaj, 2008
Purchase Date : [protected]

Selling/Servicing Dealer : Siliguri Auto Works (P) Ltd.
2nd Mile, Sevoke Road, Siliguri-734001
Ph. 2544943, 2548134, 2544861


Thanking you

Yours faithfully

Rathinder Singh
[protected]

I am V.N .Kamble mob no [protected] working in anushaktinager my bike no MH-04-AZ-2351 given for total servicing to m/s Prem Auto vaibhav nager, waman tukaram patil marg Govandi ( E ) MUMBAI 400088 tel no. 2520 0968 on date 10/090/2010 under job card no 1616 . before Making job card and Estimate, Mechanic /supervisor named Kiran mob no[protected] checked everything with assured long ride drive with detail discussion servicing he estimated Rs. 4001 /- with sure bike delivery on Date 12/09/10 but he failed to do so . I visit service station on 12/09/10. I noticed that my bike was under repair and Mr. Kiran told me please come after 3or 4 days later for collect the bike that time he didn't told me extra charges for any parts.
on date 18/9/10 one lady phone to me and asking more charges towards servicing Rs. 1800 to 1900 for changing one parts. I request her, i want to talk mechanic but she failed. i told her stop the work i come personally checked the things and she kept the phone. then I tried my best to contact mechanic n her but hes phone not reachable.

Now question is arising !
1) Whether they are "Authorized" Bajaj service center ?
2) Are they depute authorized & skill mechanic supervisor staff ?
3) They are really, taking actual charges of bajaj auto parts ? because we know the bajaj parts is cheaper than other company !
4) It's any authorized body or office, specialist to identify the original parts, right charges of labour charges !
5) If service center allotted by "Bajaj" to some one and service center run by another one ?
6) Such service center cheat "Costumer" ?

The reason of complaint is that, I am very fond of "Bajaj" bike & bajaj name should not be spoiled by such fake service center !

V.N. Kamble, 72 "Kenilworth" Peder Road, Mumbai 400 026

dear sir/madam
i abhishek owner of bajaj pulsar 135ls purchased on 25.01.2010 and my vehicle number is AP09 BX 0138.
my vehicle stops when i slowdown in traffic and my battery indicator show "LOW" battery, and i have to start the bike again.whenever i take my bike to the showroom the mechanic does something and again same problem repeats after few days...waht to do...

I purchased a byke Bajaj XCD-125(DL3SBL5672) on 24/05/2009. From the Day one, there was a problem of missing the First Attempt of KICK (Free movement of Kick) due to the manufacturing defect. The bike starts only after attempting three-four times. I visited to your Service Centre (Shiv Auto, Faridabad, Haryana) & told the problem. They ignored & treated as common problem as like as in all bikes.
At the time of first free service, I again mentioned the same problem in the job card & asked them, how it is possible that the lever of KICK got fully down but nothing revolved inside the engine. Then they tried three-four attempts to start the engine & got started. They convinced me to throw all doubts of mind.
Later on in all periodical services, I mentioned the same problem of missing the First Attempt of KICK (No response from engine side). But in vain, they did not take this seriously.
On 20/08/2010, I again visited to your service centre (Shiv Auto, Faridabad, Haryana) for periodical service & mentioned the same problem again in Job Card. Now they accept the problem is there inside the engine causing free movement of kick. But they refused to solve this manufacturing defect under warranty. They made a roughly estimate to be born by me. But I refused. So problem is still pending to rectify.
Since then, all my efforts have ended on their deaf ears and I am continuously ignored by Bajaj Auto Customer Care even after many written complaints.

I purchased a bajaj pulsar 150(TN 07- BH 8435) on 06-Aug-2010 from

KHIVRAJ AUTOMOBILES PVT. LTD(TNGST No. 0460741/97-98,TIN No. - [protected])
No.14, Nagendra Nagar,
Velacherry Main Road,. Chennai – 600 042.
Phone No: 22550444.

The bike insurance opted from Universal Sompo General Insurance company.
Universal Sompo General Insurance Co. Ltd.
"Capitale Towers", 5th Floor,'B'-Wing,
No.554-555, Anna Salai,
Teynampet,Chennai - 600 018.
Tel:[protected].


The premium insurance amount mentioned on the policy - Rs.1,216
The premium insurance amount mentioned on the Invoice - Rs.1,505

(Check Attachment for more information)


The VAT percentage is also not deducted for the extra amount they charge.
The extra amount they charge is with out VAT and is not mentioned as a separate line item on the invoice.

When i ask about the issue , they is no proper response from the dealer and it seems they are charging this non-accountable amount from all the purchasers.

Giri from khivraj motors is misbehaving when i asked for clarification.They are not intimating for RC book collection and i myself went and collected.

HOW SHOULD I PROCEED FOR FILING COMPLIANT AGAINST KHIVRAJ.Kindly suggest.


By:

Mohamed Ashiq
No.1581,LIG 2,1st Avenue,
TNHB Colony,
Velacherry,
Chennai - 600042.

Contact:[protected]

i purchased a pulsar 180 cc in jan2010. the bike came with a faulty gear mechanism. i have complained to service center people about 4-5 times, but they say the bike is fine when actually it is giving me problems since the purchase. i got it checked outside the service center and the mechanic told me that a spring in the gear mechanism is broken and also the clutch plate is damaged. since this fault has been there since the beginning i feel its the company's responsibility to get it corrected free of cost. but every time i go there they charge me labour charges and returned the bike to me in the same faulty condition. the address of the service center is T C SALUJA & SONS P. LTD., FARIDABAD.

KINDLY HELP

hi my name is narender i have purchased a new bike from sonipat dealer on finance in 22 or 23 april.
but bike has got a major manufactoring defect bike feel problem in running condition if water is dropp or
rain start during running condition.i have made many time complaint on bajaj customer care & also dealer
but bike give me just some repair & problem come again after 05 or 10 days repair. so i want to replace my
bike my bike registration no. is hr-10-p-4623