Bajaj Auto Complaints & Reviews

Hello.........

I m Anup Waghmare.. I have booked Bajaj Avenger 220 around two weeks back in showroom near Rubi Hall Pune. Even after confirmation from Mr. Yogesh of Probiking showroom that i will get bike within 2 days I m waiting for delivery since last 5-6 days.

I have made DP of Rs. 38000/- & remaining installments will be of aroung Rs 4800/- for 10 months. I was informed loan is sanctioned & accordingly I gave down payment. Now finance person of Bajaj is informing me that your plan need to be changed & instead of 10 months I will have to pay for 21 months which in turn will increase interest rate by 3-4 percent. Really I dont want to know what to do in this condition. Please help me.

Showroom: Bajaj Probiking Near Ruby Hall Pune Station.
Contact Person: Mr. Yogesh

Regards,

Anup Waghmare
[protected]
[protected]@yahoo.com

Unhappy with Bajaj Service

I am not happy with the service provide. From the first service I had noticed that the customer service is poor . Its been 1 year the problem is not been fixed, every service I bring this issue to their notice , at recent today i went to make a service but the manager asked me to bring the bike on monday because of demand in service engineers in the show room i m very much dipresed due to this activity of the fast growing bajaj. I request them to take proper action on behalf of that service station
Sri Varsha Bajai
K.P road
Nagercoil
Kanyakumari district

Hi, I have Financed Bajaj Platina Bike in April 2008, my installments are is for 36 months and in august-september-october-november 2010 my cheque was bounce and Mr Inder from Bajaj Recovery, Amritsar came to collect the due payment i gave him 3680 (4 months) as my due installment and he tel me that i dont have receipt book right now i will give you receipt in the evening and i said ok no prob give me in the evening but in november 2010 one another recovery boy came to me and say u dont pay the 4 installment then i show them the slip when he inquire about the slip there is no record in the computer. Now what can i do please solve this query.

please reply me on this email id :[protected]@rediffmail.com

I have already send the following E-mails to Bajaj service customer care for which no action has been taken so far.
Plz note i have not recived even a single call from the Bajaj company regarding the same for the last 21 days after registation of complaint with call centre.
Regards
Vineet Bhatia.



vineet bhatia to customerservice
show details Nov 13 (8 days ago)


Hi Bajaj Services

My vehicle is 6 months old(almost new 1420 km run) and it has passed through 2 free services as per company norms.
As per the guarentee card provided to me for my vehicle the Labour charges are free till 3rd service.
Now i am facing a difficulty where the service agent of Spicks sales Prv ltd is not ready to provide free labour charges for my vehicle.
According to him the Main handle lock of the vehicle is very-loose and to adjust the same he require 2-3 hours which is chargable under maintainance cost(Rs100).
Here i want to know why i need to pay Rs.100 for a very-loose vehicle lock where my vehicle is under free labour charges till the 3rd and final free service.

Please resolve the problem before the issue takes a long turn.
Regards
Vineet Bhatia.



[protected] Forwarded message[protected]
From: vineet bhatia <[protected]@gmail.com>
Date: Thu, Nov 11, 2010 at 12:24 PM
Subject: Complaint No. CR-56931-Problem still exist
To: [protected]@bajajauto.co.in



Here i am sending you two attachments.
1.) IMG.jpg --An image of Receipt of Rs.33 (Spicks sales)showing a Battery Recharge of New Bike .

2.)11Nov.2010-Pulsar135--A video clip taken fron my mobile which shows that i have tryed to start the Bike with seft start Swich and the race goes on increasing and decresing.In the end the engine get stopped.
I am facing this problem daily.
Please refer my complaint to the concerned authority if you are not able to handle this.
Please note that i am not getting any reply from your side since the starting of writting this e-mail to you people.

Regards
Vineet Bhatia.


[protected] Forwarded message[protected]
From: vineet bhatia <[protected]@gmail.com>
Date: Mon, Nov 8, 2010 at 3:41 PM
Subject: NO contact made from your side for:Complaint No. CR-56931-Problem still exist
To: [protected]@bajajauto.co.in



Hi
I have recived SMS from AM-Bajaj that the action taken resolved for CR no.56931.
Here i want to clear that no satisfactory resolution provided so far to me .

You claimed to resolve the issue by sending me SMS on (my cell No. [protected]) without even contacting me on or taking feedback.

You have resolved the problem in your records but practically the problem still exists.
Please have a conversation in this regard and resolve the issue .
Ragards
Vineet Bhatia.

[protected] Forwarded message[protected]
From: vineet bhatia <[protected]@gmail.com>
Date: Mon, Nov 8, 2010 at 12:26 PM
Subject: Fwd: Reminder for Complaint No. CR-56931-- Self Start Issue-Pulsar 135LS
To: [protected]@bajajauto.co.in




Hi

Even after complaining again and again i am not getting any responce from your customercare which is proved in the form of example below in which i have complained to you people through phone call and e-mail.
This is where you people are lacking and still deprive yourself of becoming No. 1 in two wheeler market in India.
I am sorry to have a very poor experience with your after sales services.

Regards
Vineet Bhatia

[protected] Forwarded message[protected]
From: vineet bhatia <[protected]@gmail.com>
Date: Wed, Nov 3, 2010 at 1:50 PM
Subject: Complaint No. CR-56931-- Self Start Issue-Pulsar 135LS
To: [protected]@bajajauto.co.in
Cc: [protected]@gmail.com



Sir


I have registered a complaint with your Toll Free No. [protected] for my vehicle (Vehicle No. DL 8S AU 5293 ,Pulsar 135 LS) on 1st Nov.2010.
As per Complaint No. CR-56931registered with you , i have not recived any communication from your side so far.


Vehicle Details :..(Vehicle No. DL 8S AU 5293 ,Pulsar 135 LS)


Date of Purchase: 16th April2010
Place of Purchase: Bagga Link,Pitampura,Delhi.
1st Service Date:5th June 2010 (from Spick Sales ,Mangolpur Kalan service centre)
2nd Service Date:3rd Sep 2010(from Spick Sales ,Mangolpur Kalan service centre)




It's only after 2nd service that the self start of my vehicle is creating problem in Morning time.
The vehicle is not getting started at once and it take 3-4 self swich press on regular basis.
Moreover it's speedometer shows continues increase in acceleration when trying to start and the engine than swiched off automatically.




My service centre(Spick Sales ,Mangolpur Kalan service centre)
is not able to resolve this problem.I have already shown this issue to them on 7thSep,15th Sep,9th Oct,28th Oct,30th Oct 2010 for which i did'nt get a favourable responce.
According to them Pulsar 135 LS is an autochoke vehicle for which they have limited Training and problem cannot be rectified at their end.
I therefore like to draw your attention in this matter as i am regularly facing difficulty in self start issue in the morning time with this vehicle of your brand.
Kindly resolve the issue ASAP.


Regards
Vineet Bhatia
[protected]/[protected]
Address:56/F-18,Sec-8,Rohini-85.

i have purchased bajaj avenger 200 on 25th of march 2010.
the same day i have got brake shoe and battery replaced.
after that i have got the starter plate replaced six times.
and after that the whole cdi unit was replaced but the problem was not solved.
just now it is having starting problems.
i want my bike to be replaced.

registration no.- up70bd8942.
odo meter reading - 3100km.
dealer - united automobiles.

SPARE PARTS OF BAJAJ LEGEND IS NOT AVAILABLE IN BHUBANESWAR. THE PARTS ARE
1.BORE PISTON
2.OIL SEAL KIT
3.PACKING KIT
4.BORING KIT
KINDLY HELP ME IN GETTING THE GENUINE SPARE PARTS IN THE NEAREST BAJAJ SPARE PARTS DELEAR IN BHUBANESWAR & INFORM ME ABOUT THE AVAILABILITY OF THE ABOVE SPARE PARTS AS SOON AS POSSIBLE.
PLEASE INFORM ME AT:- [protected]@yahoo.com
WAITING FOR A QUICK REPLY

BIRAJA PRASAD NAYAK

Dear Sir /mam

My name is Sunil Fogat . I purchased my Discoverin NOV.-2009. I faced some critical problems from last two months

My problems are as under

1. All chasis Frame paint is peel off from the body due to this bike metal parts are slowly coming in Rust condition.

2. Mileage of bike is very low

3. chain of bike is doing very huming Noise.

1st complaint these problems to bajaj customer call center on 20.09.2010 comp. no. 52990.
2nd complaint on 12/11/2010 comp. no 57906
3rd complaint on 12/11/2010 comp no. CR- 57965

but no Action by bajaj auto ltd.


Thanks
sunil fogat
mob no [protected]

I bought BAJAJ PULSAR 220 some time back in Pune from Pro-biking, Bundgarden. And have spent more than 20000 INR on my vehicle till date.
A reason for this is the pathetic service offered at Authorised Bajaj service centers in Pune.

M/S SHIRODE AUTO, KOTHRUD, PUNE were the Authorised Service Center in Kothrud, Pune area till sometime back. I had very horrible experiences with these people and wobbling problem of my 220 CC bike was not solved even by the best engineers that these people employ. I have been riding bike since 12 yrs now and have met with 3 accidents in last 6 months due to the wobbling problem.
I had earlier complained to Bajaj personnel regarding the same. I paid 900 Rs at this service center just to get my stickers changed. These were hand-crafted as I was told that Bajaj doesn't manufactures the sticker for their bikes. Strange !

The new BAJAJ Authorised, SAI SERVICE CENTER, KOTHRUD, PUNE is no different. Since they have retained almost all staff of SHIRODE Service Center. I got my bike service here last week. Bill was 1400 INR. People in Pune have a tendency to pluck stickers from the bike. I asked Service Center guys a new sticker for my bike. They got it for me. But the manner in which it was stick on my bike was childish. There was a displacement of 1 inch from the original place.

Secondly, my whole seat was damaged when I went to collect the bike. The reason that these people gave me was very unprofessional. I was told that seat may get damaged due to the high velocity of water during cleaning of the bike. Disgusting.

How many people damage their seat while washing the bike? All my 1400 Rs went in vain and the seat spoiled the whole look of my bike.

I strongly advise people to stay away from SAI AUTO SERVICE CENTRE OR SHIRODE AUTO SERVICE CENTER IN PUNE. I have complained about these people twice but it always seem to fall on deaf ears.

Guys, please think a lot before you chose to buy a BAJAJ Pulsar bike.

Sincerely,

Saurabh
PUNE

im shankar;';i bought new pulsar 150 from meddavakkam showroom tree months ago ,while purchasing itself i had problem with cone set in the front sock-up-cer, and now my silencre itself gone,,,,but every time while i leave for service they just give back it by washind alone.,.,.,and mileage is around 39 only.,.,.,so kindly i want to replace my damaged parts by free through insurance mobile no [protected]

bajaj bike pulaser 135
there bike is under warenty but we are not geting free service from ramkatora vinayk bajaj

Dear Sir,
I have a Bajaj Pulsur 220 bike purchsed in the first week of january.Every time i go for its service to the companies service center situated at 6-A Patrika Marg,Allahabad ph.[protected].Manger Mr. Manish Tiwari, they make me a fool now im fed up of them.From last two months im asking them for the tank gaurd they dont have it.There is no one responsible there at 9am to 9.45am only lower grade workers are there who even dont attend the phone call from there customer care.They say they will not talk to them.They treated me like there bondaged labour to not to move out of the premises until and unless my bike's job card is not made even my number was after 1 hour.One of the satff Tarkeshwar Mishra stoped me taking my bike out of service center.And then asking me who he is to stop me he said nothing.He told me that he is a customer,on full enquiry he was the washing manger.The gatekeeper who allots the no. came at 9.30am as the timings are 9.00am,the person incharge in his absence had no knowledge.One of the satff vinod said that he has no time to talk to me custome care[protected] said that i cant help you.Plz contact there manager.Whom should i go now there was no manager,no resposible person.

I have loan pending for three months. I have lost my post office pass book and i dont know where to pay the dues. I also need the details of the paid dues and pending dues. I need to have a login for my loan account. I purchased my bike at surya bala auto agencies. Udumalpet. purchased on 22.12.07. there is no customer service from the show room i purchased. kindly do the necessary in this regard. My mobile no is [protected]. Name : V.Jethose, working as an Assistant professor in SNS College of technology. Coimbatore.

Sir/Madam,
I am a permanent customer of BAJAJ PULSAR 150 from 2003, I have purchased my very first bike on 7 april 2003 ( BAJAJ PULSAR 150) and with the deep of my heart I recommended it to all of my family members, colleagues, relative, neighbors and all of my circle.
It was really a great bike of ever made by BAJAJ.

After a satisfactory experience of 4 years I bought my 2nd Bike BAJAJ PULSAR 150 in 2004, and I really felt the same comfort and reliability with trust of BAJAJ.
The DTSI BAJAJ PULSAR 150 was amazing and really great.


With the same trust and reliability I bought my 3rd bike BAJAJ PULSAR 150 on 22 Oct. 2010 with the same expectation and blind faith over BAJAJ but from the deep of my heart I need to inform you that this time I really feeling betrayed from BAJAJ because all of my expectation of comfort of driving, base on road, pulsar hardness, strong body.

I am really disappointed with this new BAJAJ PULSAR 150 model, this bike washes all the faith of BAJAJ. I feeling betrayed.
I need your kind attention over it and do replace it or find any other option otherwise i'll take a legal help against BAJAJ.


This is with the reference of (CR no. 57088 and CR no. 57172)
Two days ago, I locked two complaints against disappointment and unsatisfaction of BAJAJ PULSAR 150cc. (CR no. 57088 and CR no. 57172)
With CR no. 57088, Mr. Reddy called me and after heard my problem he said "I can't do anything in this rgrds. Make an another complaint."
I locked an another complaint with CR no. 57172. this time Mr. Deepak saini has caled me and gave some ridiculas example he said "Sir I am from village, earlier wheat used to come good now it is worst, to whom should I complain".These ridiculas examples are not expected from BAJAJ
Still after these unsatisfactory discussions, just now I got two msgs from BAJAJ that "Action Taken for (CR no. 57088 and CR no. 57172), Action Taken Resolved"
Even after I am not satisfied how come my case set to resolved. If this time my unsatisfactory does not meet to satisfaction I will take a legal action against BAJAJ and will send a consumer court notice to BAJAJ with all these super examples and customers feedback.
If you people do not know how to make bikes and still selling them in markets, you should stop it.

I bought BAJAJ PULSAR 150cc UP 85 Z 5929 on 22 oct, 2010 and after 3 days there was a leakage in the gear box, as I reported it to "M/S Khandelwal Bajaj Mathura" and asked for make it correct, the concern person said "tumhe kaun si gayia (cow) kadni hai jo jaldi kar rahe ho" I waited there for 1 hrs, useless time waste. As the eng. checked it out there, the gear box seal has been broken. it took more 2 hrs again.

After 2 days the Meter was not working i again went to M/S Khandelwal Bajaj Mathura and reported there this time no gave me attention and I complaint to the owner Mr. Anshul Khandelwal there for this, after that my problem got solved after 2 days of waiting.

I just want to know why should I bought new pulsar, for these time waste. Am I free or I just bought pulsar to waste time and hear these ridiculas words in M/S Khandelwal Bajaj Mathura.

if you understand my problem please help me to out of this because this time really BAJAJ made me irritation.


Further assistance would be appreciated.
Please help or assist me in this regards

I Pravin Khonde [protected] when i ride on plane road suddenly handle frinkling. I stop my bike at road side,
at that moment my lovely pulsar chasis breaked & divide in to two parts.
I cant belive whats happened.When I observed Pulsar chasis it make with lite material, low gauge pipes used & poor Quality welding. Plesae help me.

Sir,
I have purchased Bajaj Pulsar from Baroda Auto Centre in year[protected] with financial loan from Bajaj Auto Finance . Loan amount is already paid as per stipulated schedule & I received my RC book. But, I could not get Form no.35 & NOC to sell the vehicle. You are requested to do needful to get my docs as mentioned above.
Pulsar (BajaJ) GJ-06-CG-6485

Customer name & Address:
Dattatreya R Dave
A/29 Someshwar Nagar Soc.
New Sama Rd.
Baroda-390008

DR Dave

We have purchased pulsar 220 DTS Fi ( Engine No.DKGBRA02408, Reg.No.JH05X2540) by the help of BAJAJ AUTO FINANCE with Proposal No.37077 in Jharkhand & cleared all EMI on[protected] by cash in the name of Hiralal Manjhi,Chandil,Jharkhand.

But We reluctant to inform you that the clearance paper & NOC are not yet received and we are now residing in west bengal at purulia (S.E.Rly Service).

There fore please arrange & guide me properly how & where we get the NOC. Your co operation highly appreciated.



with thanks
Bornali Manjhi
(For HIRALAL MANJHI)
Adra Road, Raghunathpur,Purulia (W.B)
email: bornali.[protected]@hotmail.com
Ph : [protected]
Mob : [protected], [protected]

This is Nitin Gupta from mayur vihar-3 new delhi , I purchased Bajaj avenger from suman bajaj Noida, The services of Suman Bajaj Noida are very poor, for example last time i went there to service by bike & asked them to fit a new tank cover rubber, they told me that this part is not avaible in service center. This is my 5th paid service and the rubber was moved by them in 2nd service. I went to part section and asked for rubber they told me that rubber is avaible here...... So pls tell me is this fare??? If the part is avaible than they had to replace it by the way the services of Suman Bajaj Noida are very very very bad.... from the 5th service engine make very bad sound on the 2nd 3rd gear ...My Mobile number is [protected]

To whom it may concern

I bought Baja Discover Bike back in 2006 from PRJ Enterprises LTD. Gagan Vihar (Near Jagat Puri) Delhi. This was financed from Bajaj Auto Finance.

The loan was paid in full, however I still haven't received No Due Certificate. I have called the company but everyone keep giving me a new number to call on.

Could you please send me the No Due Certificate at earliest? Please contact to get the mailing address or you can find the mailing address on the loan records. The details of the loan/bike and mobile number are below.

Name: Ashok Kumar Gupta
Loan Number:[protected]
Bike Registration Number: DL7S - AU6967
Bike Model: Bajaj Discover 112CC
Loan Date: 26/11/2006
Engine Number: EWG95421

Mob: [protected]

--
With Regards
Ashok Kumar Gupta,
Mob: [protected]

Dear Sir,

I purchaged pulsur 180 cc from baradwaj Motor mohna Road ballabgarh,
i belive in bajaj servies thats i purchage the bike ,but i face any problem with my bike , he always charge to me, last 4 or 5 days i am facing self problem with my bike but service engineer put the water in the bettey, and aconfirmed ok but early morning i facing again and again, i purchage my bike[protected],
my Bike no is HR 29 W 7971
please help me

Dealer Nn. is[protected]
[protected]

Pradeep kumar
[protected]

dear sir,
To whom so ever it may concerni have taken a consumer loan from bajaj auto finance on[protected] and which is closed on[protected] and current balance is zero now as shown in cibil status as well as bajaj auto finance,but in cibil status is not clear.
kindly clear my cibil status please do the needful as soon as possible.
thanks & regards
DILIP KACHHAWAHA
JODHPUR
[protected]
[protected]@rediffmail.com