Bajaj Finserv Complaints & Reviews

Greetings of the day.
I have purchased lg tv from bajaj emi store on 18th april 2019. During the purchasing time, i have applied the code "apr2000" for rs 2000 cash back (As mentioned in the website).in the website it also was mentioned that, this amount will be credited to my bank account after payment of first emi (7th point in the 4th screen shots).

Now i have already paid 2 emi's and my cash back is still not deposited. Requesting you kindly help me and raise complaint against this.

Tried contacting bajaj emi store via phone and email, there is no response about this.

Please find the below details: (Also attached the screen shots taken from the website during the purchase)

Customer id:42358083
Loan a/c: 400mpceh294992
Order id: [protected]
Purchase date: 18-apr-2019
Seller: rohit electronics and home appliances#hyderabad# bpes cd #[protected]
Purchase amount: rs 43794
Emi: rs 4866

Do let me know in case if you need more details on this.

It’s been 5 years I have used Bajaj Finserve loan and they issued some card which stayed inactive. I didn’t pay any charge for the card till date. However, the card has been inactive till now and suddenly they charged my card on July 19, 2019 for 117 without my notice. This is clear a fraudulent attempt. Please take necessary action.

Thanks so much for your support.

Thanks,
Raghavendra Kalshanka
[protected]@yahoo.com
[protected]

What is this? You are cheating customers with an emi card which you said only one time charge. Even i dont know when i received such card despite the fact that i availed consumer durable loan 8 years back. For the said loan you already overcharged me in the form sign mismatch, ecs mandate issue and some insurance overhead.

Please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you want me to pay for not taking a loan?

I can provide you all the proofs and communications regarding the above issues..

I want to can the digital cpp tekebinding which is activated on my account.
loan acc no-406DTBEK195760
i[censored] want anymore details about the product i brought plz do contact me i will provide u with the details of that product.

i brought a hp laptop and for that this facility is activated without my consent so kindly just deactivate this service on my account and process the refund for deducted amount.

Hi,

I am using the bajaj finserv card for so long time, earlier i made purchase offline and every time my experience was good but this time for the first time i bought online even after the help of bajaj finserv executive. I bought a mi led 49 inches worth 30000 in the month of april as they were giving 2000rs cashback on mrp. Before purchase i received a call back from customer care and their executive convenience me to buy the product from them as i was interested to buy the same from amazon.in as they were giving 2000 instant discount but they informed me that they are selling on mrp but giving 2000rs cashback after first successful emi receive. Till now i haven't received cashback yet even after 3rd emi. I called customer care team. Now they were saying that there was no option in the month of april'19.

Its not about the money. But its about the loyality, words and services as they made customer fool for money but for rs 2000 they doesn't know they are losing customers. After facing this issue i wont buy again from them in future as they are playing with the sentiment of people.

1. I have taken a personal loan rs 1, 18, 000/- from bajaj finance and my proposed n is 441pst39054394 and registered mobile no is [protected]. I have closed the loan on 15 mar 2019 for an amount of 64, 974/-.

2. It seen from my account that on 21 & 22 jul 2019 an amount of 3540/- (Rs 295/- each 12 times) (Statement of account attached) has been debited from my account. I approached to my home branch, i. E. Sbi, perambra on 23 jul 2019 and the manager replied me that the amount has been debited in favour of bajaj finance due to no closing of ecs and advised me that you may urgently report to bajaj finance office. I reported to bajaj finance, perambra branch on the same day, the representative of bajaj finance has told me that the amount has been debited by sbi not us for their charges and he also replied that you will responsible for closing of ecs and given me a chit of paper and said that the number of your ecs is mentioned in paper chit and ordered me you will go to sbi for closing the ecs. I request you please inform me, who is the responsible for closing ecs. Once noc has been issued from your side no financial transactions will not be taken from customer’s account.

3. Apropos, it is requested that please advise me /staff for needful action at your end. If amount is debited as wrongly please refund the same at the earliest.

I purchased a new phone with bajaj finserv card .Days after the purchase i got a call from bajaj finserv office Bangalore about the benefits aof fonesafe
classic membership. No clear discription regarding payment or plans were provided .Today i got a meesage that 9999 rupees will be used for that purpose .It was said we can cancel it within 30 days. I recieved the call on 22nd july 2019
.I would like to cancel this membership as soon as possible

‘fraud’ is the word synonymous to bajaj finserv!

I had purchased few products on flipkart in feb 2019 using my bajaj finserv emi card. Loan ac no. 577ecfdz648904. I cleared the entire loan amount in 3 months (Including one bounce charge), i received a noc from bajaj as well (Attaching the screenshot).

Still, bajaj has deducted rs. 747/- and 590/- on 20/07/2019 and 23/07/2019 respectively from my a/c with absolutely no prior knowledge. The reason for deduction in my bank statement states - ‘ecs return on 2nd april and 5th april’.

Why is this deduction when i had already paid the bounce charges and it is clearly mentioned in the noc that there is no further amount outstanding from my end.

I hope bajaj takes an action and reverse the money back in my account before i escalate this matter further!

I have been charged rs. 295 thrice. I have an upcoming emi of rs. 2100 (1st installment) for which I have enough balance around rs. 9000 & previous emis of rs. 1700 are paid fully in February month. Please tell me for what I have been charged. Please try to refund because this amount has been unnecessarily charged to me. I have trusted bajaj finserv for so long but I think now it has started looting it's loyal customers.

Hi there,

I applied for EMI Elite cards last month. When customer care person talked to me he said that I received 3 lacs limit on my card and 30000 rs shopping vouchers on my email id but after 25 days I still receive anything. For that I was visited bajaj office located in Jodhpur and raised complain but after many days I still not received any call from your side. What is this? Is your work is only collecting money and forgot the customer? I have call recording of that conversation if you are not able to provide what you are saying then cancel my subscription and close my application for upgradation for Elite card. My request number which is provided by bajaj office Jodhpur is SR17392823. I am again saying if you people are not able to fulfill your words than cancel my request o[censored]pgrading my emi card to elite membership.

Waiting for your earliest response.

Hello Bajaj finserv,

It is ridiculous that daily getting 5-6 calls from your staff or recorded ones, I am receiving this calls in odd hours and even in sundays from bajaj finserv for asking me to take loan or card. I am not interested to take any loan / card and several times i have requested that please do not call or SMS me.

Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers

Please note this number for your action : +91- [protected]

My new new bike having problem and their is no one to take ownership, parts are not available in service center,

1.my bike is not getting start and creating noise while i am pushing self start when i visited to service center then got to know some part have to replace which is not available this is the critical issue i am facing from last 4-5 days.

2 engine of my bike is heating too badly.

3 bike is vibrating

4 gear are stucking in mid

Your bajaj finserv service request no. Is sr17095625
My name is u kishore kumar
Vijayawada, complaints that an unauthorized transaction debited from my icici saving to your bajaj account, [protected], customer id - 4980794

On 9th bajaj fin serv has deducted 4999/- from my icici account without my concern - an unauthorized activity.

On 10th i had complaint to the local bajaj office regarding this, but they bluntly rejected saying it was not there transaction.

On 12th i had received a return mail from bajaj with ticket no. Sr17095625.

Till today i had not received my money back which is totally unfair by bajaj against a loyable customer like me.
I have not choice expect to raise this issue to banking ombudsman.

My sbi account linked to bajaj emi card deducted rs. 295 for 4 times saying ecs failure. When i contacted bajaj customer care they are saying me to pay emi bounce rs. Of 1800/-. My emi amount is rs. 671 bank deducted rs. 295 and bajaj people asking me to pay rs. 450. If they did same thing as soon as my emi bounce i woul have been more cautious in maintaining balance. But after closing of the loan they are asking me to pay. Please dont play your business tricks on middle class men.

Mobile no:[protected]

My savings account has been debited with inr 117 on 18th july by bajaj. Please elaborate why this deduction has been made as it seems unauthorized and credit back the entire deducted amount.

I have no ongoing relationship with bajaj and no dues as well.

I want my money back along with a reason as to why this deduction was made without my authorization by bajaj.

Looking forward to your reply as soon as possible

Email:
[protected]@gmail.com

Call: [protected]

Hi,

I have taken the salaried flexi loan of Rs 6 lacs from Bajaj Finserv for which i am paying all the EMI on time at 2nd of every month.

The EMI amount for this month is very high of Rs 5, 452.
Out of Rs 6 lacs I have utilized the amount of Rs 5, 84, 621.

I had raised the drawdown request of Rs 2 lacs on 16July2019 and I had raised the drawdown request of Rs 1.5 lacs on 17July2019.

Before raising the drawdown request of amount 3.5 lacs mentioned above my utilised amount was Rs 234621. Eventhough I had raised the drawdown amount of the above mentioned of Rs 3.5 lacs in total at the mid month of July the EMI amount for the July month is 5452 Rs which is very high.

For this I had sent multiple emails to Bajaj Finserv team and I had followed up multiple times with them for that mails but still I have not received any call or any resolution on my query.

So I am raising their complaint in this forum.

I look forward to your quick help.

Regards,
Nikit

Dear Team,

Past two days my account Seven times they have debited rs 295. I have the screen shot and the same in the mail as well as.

I would like to know for what they have deducted from my account. I want my money back to my account.

This is my contact number [protected]

Thanks in advance

It is to inform you that total of rs. 1770/- was debited from my sbi savings account from bajaj finserve. Total 6 times they have debited rs. 295/-

Charges leived on 13th july 2019. (Rs. 295/- * 3 times = rs. 885/-)
Charges leived on 14th july 2019. (Rs. 295/- * 3 times = rs. 885/-)

When checked my statement of my account it said ' transfer charge rcvd - mandate fail txn from bajaj finserve.'

When i contacted bajaj finserve they directly disagreed with the fact that they have debited the said amount from my bank. I even sent them the details of my bank statement, still they did not refund the amount to me. All my emi's are clear from my end with bajaj finserve. I have proof saying that the amount has been debited from bajaj finserve only. My sbi bank statement has been attached with the mail along with the response of bajaj finserve mail to my complain.

Request you to kindly refund me the above said amount.

Hi team,

I have clear my bajaj finance loan
But yesterday from my account to transfer
Sbi charg for failed mandate txn bajaj finance l 295 *6 times. Why this was happen, i have paid my all emi of bajaj finance and accounts is clear 1.5 years ago but today from account 295*6 times. Bajaj finance doing fraud with me please refund my amount asap,

21-july[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
21-july[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
21-july[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
21-july[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
21-july[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
21-july[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

Please refund the amout, if needed please call me [[protected]/[protected]].

Regards,
Amit vanmali

In this month 21st of july 2019 bajaj finanace debited 295 rupees its shocking. With out my permission my account debited 295 rupees for the investiment remidi.
So, please refund my money.
As soon as solve my problem my acount in sbi
Kindly help me to recover my money back from investment intermedi.

Your a/c xxxxx197933 debited inr 295.00 on 21/07/19 - transferred to investment intermedi.