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Bajaj Finserv Complaints & Reviews

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C
Chaals
from Surandai, Tamil Nadu
Jun 17, 2019
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Address: Coimbatore, Tamil Nadu

I am customer of bajaj finance and I have taken loan paying the emi regularly.
This month one of my emi amount was not clear to me and it got bounced this month. I actually went to coimbatore bajaj finance office in race course near taj hotel coimbatore. There Mr dinesh bajaj employee given me the required details and I was not still clear and I told him that I will pay the emi tomorrow. But he suddenly talked to me rudly and with no respect stating that I should pay right now. But after few seconds other employee starting showting and using bad words. Which I never expected and really not happpy with their behaviour and also u found they are treating all other customers like this

I am going to move this issue through my advocate until proper response taken by the bajaj finance

Regards
Prasad
[protected]
Advocate
Coimbatore Judicial
Coimbatore
Bajaj Finserv customer support has been notified about the posted complaint.
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    Nagesh Zingade
    from Mumbai, Maharashtra
    Jun 17, 2019
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    Address: Bhavasar Nagar Darga road vijayapura

    Today[protected] my account is debited for rs 117 by bajaj(by bajajfsl). since I didn't have any emi due's ..it's a unauthorized deduction of money...so plz credit my money now... My name is Nagendra Zingade and my mobile number registered in your company is [protected].last year I purchased a AC from bajaj finance emi so I paid every emi on time..so please r
    Bajaj Finserv customer support has been notified about the posted complaint.
    Jun 17, 2019
    Updated by Nagesh Zingade
    117 rs is debited from my account by bajaj (bajajfsl) since I didn't have any due of emi ..so refund it fast..

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      V
      VaishnaviN
      from Delhi, Delhi
      Jun 17, 2019
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      Address: 620002

      Bajaj executive told me about issuing supercard via call and asked me to submit documents for verification. I said I do not want the same and I wish to return the EMI card which I already have, as it is no longer use. But without any document verification, they have sent me the card through courier today. I did not apply for such a card. But I received a mail that "Your application is successful and your card has been sent". I don't want both the cards and want to relink my account details from that card. (They have deducted fees for not using the card without my knowledge).
      Bajaj Finserv customer support has been notified about the posted complaint.
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        A
        ashilpa
        from Delhi, Delhi
        Jun 17, 2019
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        Arree bheekh mange lag jao katora leke. jo bina kisi information ke account se paisa kat rahe ho sahi hai wo log jo tumhre jaise tuchiiii company ko pay nhi karte every Emi on time di. fir bhi bheekh chahiye tumhe mere Acoount se agr ab paise deduct kiye main direct @RBI ko compliant karugi last time bhi complaint ki but koi answer nhi kiya abhi check my last compliant at 27/4/2019. na koi customer care number hai.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          `ravindra devanapalli
          from Mumbai, Maharashtra
          Jun 17, 2019
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          Address: madhapur,hyderabad, Hyderabad, Telangana, 500081

          On 17 June in my account 117 rs has been deducted due to ecs what is this i have completed my emi successfully after that why Bajaj people charges me some unnecessary charges aftet the emi completion ?
          I want my money to be back this is the second time first time i have neglected ...this time i wont leave can anybody answer why this amount is deducted with out any prior information how they can cut my amount from my bank
          Present i am not in any emi related plans with Bajaj ...this kind of action makes me weird and unsecure to shop with Bajaj in future
          Please resolve this issue Asap ...this is the second time my amount has been deducted
          Please ensure and follow through i have attached a file regarding transaction
          Thank u
          Bajaj Finserv customer support has been notified about the posted complaint.
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            K
            kadamsakshi
            from Mumbai, Maharashtra
            Jun 17, 2019
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            Address: A/302 JAY POONAM NAGAR CHS MIRA BHAYANDER ROAD NEAR DEEPAK HOSPITAL MIRA ROAD EAST, Thane, Maharashtra, 401107

            Hallo sir /madam

            my loan number 577pst41323795 my eim 4399/ - rs is two month bounses . sir meri 6 month se salary nahi aa rahi hai to mera two eim balance hai . aap ki companise muze bar bar call aa raha aur gandi galiya bak rahe . main aap ka payment karane wali hu jaise hi payment aaye aap ka maine kar dungi .lekin aap ke staff ko boliye bat tamij se karane ke liye meri family ko bhi pareshan kar rahe hai agar aisa chalata raha to mera payment aane ke bad bhi mai payment nahi karungi mera abhi jada balence nahi hai payment.
            thanks
            sakshi kadam
            Bajaj Finserv customer support has been notified about the posted complaint.
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              S
              saikatsarkar1
              from Delhi, Delhi
              Jun 16, 2019
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              I have an existing personal loan from Bajaj Finserv. In the loan document Loan Account Number (LAN) and Customer ID is mentioned. But Virtual Account Number(VAN) is not mentioned. Asked for it through email twice but they are not replying.
              VAN can be used to transfer money via NEFT to that account for part payment.
              Without VAN it is not possible to do part payment via NEFT.

              Totally disappointed and feel being cheated.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                kevnimus
                from Mumbai, Maharashtra
                Jun 16, 2019
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                Address: 101 Eskon Heights,Om Nagar, Vasai West, Thane, Maharashtra, 401202

                On 2nd Jun I called to change reg email I'd/mob num. Request taken got call to verify details I replied yes. Was told issue will be resolved in 48 hours. However sit happen. Website is a pain to begin with. I called after 48 hours was told that I have given incorrect details. Apparently bajaj has UTI bank name registered while I stated Axis which is correct. I sent my details again but now they are refusing to help. Plus promised callbacks are not done
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  M
                  maferoz
                  from Hyderabad, Telangana
                  Jun 14, 2019
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                  Hi, I was doing a transaction using my Bajaj EMI card the transaction got failed but the amount was deducted from my card 4 times and it has not return back in my card, it has been more than a month.i tried contacting customer care but there is no response from there side. kindly look into this as I have 4failed transaction for which amount got deducted from my card and I have not received the amount for that transaction yet
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  I didn't purchase this product please resolve my issue they asking me to pay 63000 rs for this
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                    V
                    Vipsscet
                    from Wardha, Maharashtra
                    Jun 14, 2019
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                    Address: 492001

                    Bajaj finserv debited 118rs on 14th june from my account in the name of BAJAJFIN_MNDTVRFCHGS_April19. When i asked they emailed and told that it was ecs charges by bank. They are unnecessarily charging. Atleast they should inform or call or mail the reason why they deducted but they haven't. Please register my complaint and help to resolve it asap.
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Daily 5 to 6 times phone calls from bajaj finserve end [[protected]] comes regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no .[protected].
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                      neetu_74
                      from Mumbai, Maharashtra
                      Jun 14, 2019
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                      Due to internal system updation problem, my BAJAJ EMI was not deducted online from PNB bank . I had complained several times but every time BAJAJ employees said that we will update our system and from next month the EMI shall be deducted and also informed that wait till 13 of every month.

                      The same continued for 5 months and every month BAJAJ employees said the same thing and every time they put pressure on me from third party .

                      BAJAJ has lowered my CIBIL score and BLOCKED my BAJAJ FINSERV Card due to this.

                      I want to ask BAJAJ that where is customers mistake.

                      I had sent around 15 mails even copy to Sr. Management but no resolution.

                      Ultimately I am looser with my bad CIBIL score and with blocked BAJAJ FINSERV card which in turn will lower my CIBIL.

                      I am requesting BAJAJ that how they will compensate me and what action I should take against their negligence.

                      My loan account number is 405SCE92595584
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      My loan no-444ECFEJ120837 and its monthly payment is 1665 but I got message that my payment is 1723 how is it become 1723, your say its non interest and how the amount increase, please make sure you consider this complaint and update very soon
                      No comment from M/s BAJAJ even after 2 months.
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                        Satish Dhabre
                        from Warud, Madhya Pradesh
                        Jun 14, 2019
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                        Address: Plot no 9 shrawan nagar wathoda layout, Nagpur, Maharashtra, 440008

                        Bajaj finserv debited 118rs on 14th Jun from my account in the name of bajajfin_mndtvrfchgs_April19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Even after asking several times, I get calls everyday atleast 5 to 6 times from new numbers...when i block the regular ones. Please stop calling on [protected]. Its extremely irritating. I have asked the customer care 10 times to stop calling, still i get calls the next day. I do not nead loans. I can
                        I got a message saying 118.rs got deducted from my bank account. Please find the attached screenshot.
                        BAJAJFIN_MNDTVRFCHGS_April19

                        Registered email id: navneetha.[protected]@gmail.com
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                          J
                          Jai Upadhayay
                          from Mumbai, Maharashtra
                          Jun 14, 2019
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                          Address: 108, BORA BAZAR, WADIA BUILDING, 4TH FLOOR, ROOM NO.4, FORT, Mumbai City, Maharashtra, 400001

                          I have I have been sanctioned Doctor Loan Hybrid Flexi-405HFDED471934
                          Loan Amount is Rs.30, 41, 400/-

                          The loan sanction date is 23.03.2019

                          My GST Number 27 AAGPU5142F 1ZM

                          Service Request Number SR13916413

                          At the time of sanctioning said loan I have informed bajaj to quote or updated my GST TIN, I refer to my mail dated 27.02.2019, in last para I requested bajaj to quote and update my GST TIN in all your future invoices, I enclosed said mail for your reference

                          I again wrote mail on dt. 28.03.2.019 requesting you to update my GST TIN on all invoice generates by you. I mentioned in my mail that I have updated my GST TIN in my online bajaj login account. I hereby attached screen shot of my GST TIN updated on website

                          I am surprised that in spite of my repeated request your good self has not quoted my GST TIN on invoice generated and paid by me, which means that I will not going to get GST credit in my GST Return. I hereby attaching the three invoice generated from your website wherein my GST TIN is not reflected

                          I am fed up with the kind of service offered by bajaj finserve and feels cheated.

                          In view of above, I request you kindly compel them to re-issue the invoice incorporating my GST TIN or tell me where I can escalate my complain further to get justice and GST credit and penalized action on bajaj finserve
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            S
                            Salam23
                            from Delhi, Delhi
                            Jun 14, 2019
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                            Hello
                            I purchased a A.C through the Bajaj finance EMI, at the time of purchase billing we strictly said no to the extended warranty, after 2 days of purchasing they constantly called us through telecalling and told us to take extended warranty at that time also we said no to extended warranty.
                            But after we said no also they activated the loan of extended warranty for RS 7641
                            How can they activated or grant a loan without our consent or approval and after that matter came to our notice we went to cancel the loan but they said it takes 15 days to complete the process and they are saying we have to pay the extended warranty EMI also for that month and after cancellation the EMI amount we paid will be reverted to our bank account.
                            After I cancelled one loan account they have activated the another one with telecalling.
                            The same issue is also happens with my relative and many others.
                            Without acceptance they are giving us loan and we have to pay them. if our bank accounts didn't have that much money it will be a cheque bounce case. The bank will collect cheque bounce charges and Bajaj finance also collects the charges of rs450.
                            Just once think the business scale of Bajaj finance and the scam or fraud it can do.

                            Be pleased to consider

                            Appropriate authorities
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Nikita Salian
                              from Mumbai, Maharashtra
                              Jun 12, 2019
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                              Hi,

                              I have noticed that rs.117/ has been debited without any authorization from my Dena Bank saving account.

                              I am shocked to see this, please reverse and credit it back to my bank account.

                              Please let me know why and by whose authorization have you debited this amount.

                              I have nothing pending with bajaj finserv. I don't have any loans with you.

                              I expect the amount to be credited to my Dena Bank account immediately with proper explanation from your end.

                              Please revert me on [protected]@gmail.com or on [protected]
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                arashnoor
                                from Mumbai, Maharashtra
                                Jun 12, 2019
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                                Address: Kapurthala, Punjab

                                I have purchased a samsung fridge and carrier AC on 20th april, 2019. A CPP TELE binding service has been active without my permission. so, i want to cancel it. please solve this problem as soon as possible as my next EMI submition date is coming soon. otherwise i will complaint about it to higher administeration ALL DETAILS ARE GIVEN BELOW :-

                                Loan Account Number: 5L5CTBEJ875896
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  bajajpriti
                                  from Mumbai, Maharashtra
                                  Jun 12, 2019
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                                  Address: Thane, Maharashtra, 401107

                                  As my loan application no. 5770CD48875998 is approved & SMS received but till date I had not received loan amount in my account. Instead of this SMS came for Insurance premium from 3 different company without informing you.

                                  I will not pay any premium on 2nd of July untill & till you call me & short out my issue.

                                  Dont blaim that I had not informed you as I had already mailed you may times.

                                  Thansk
                                  Priti
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    pushpendar1989
                                    from Kolkata, West Bengal
                                    Jun 12, 2019
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                                    Its Contact Details of fraud/ cheat Gruops.

                                    Nikhil from Sai Finance - [protected] ( [protected]@gmail.com)
                                    Sameer from Bajaj Finserv verification department - [protected]
                                    Riya from Sai Finance - [protected]

                                    Now I am sharing here the story of this Fraud, I have received a call on 27th May 2019.
                                    A call received from sai finance on 27th may around 02:22 pm, then talked me for required load details. Now after this I have provide him my details & documents. & after all verification, they have provide the Welcome letter of loan approved on 3rd June 2019. same has been attached in the mail thread. In this mail thread they have mentioned some negative point, & also told me how to take this loan, As per these fraud team, they have provide me SAI finance application form & same I am filled & submitted. required First me Processing fees /- 2150/-rs same I am paid on 31.05.2019, after they provide me Welcome letter on 3rd June & confirmed me your amount credit at the end of the day, But again tomorrow i am received call from bajaj Team (Name - Sameer). they have told me kindly paid the 2 EMI as per your welcome letter in Advance for your DSA account (Sai Finance), Now same amount i have arranged from my friend & paid him on 4th June, after received amount they told me you have received the fund at the end of the day. But again tomorrow i am called him, amount not received, they told me Please take the signature proof of your bank & submitted, Now this requirement also filled my me on same day (6th June 2019). but today again amount not received, & on morning 7th june 2019, I am regular trying these guys numbers but they didn't pick & no response from SMS & Whatup number. Now this happen incident all call records also available with me, If required please call me if any issue, I purpose of this mail, need to stop these types of fraud cases stopped permanent, Because due to this so many peoples are die. Now i am also attached here the proof of banks transfer & account details, need to stop these account permanent & freezed him. Also request to Delhi police or Cyber Cells for check account & arrest him for fraud case of Bajaj Finserv. Now they have collected amount from me = 2150+7741+7741 = 17632/- rs, if they don't stop, they have fraud the peoples so much. Now after this I am also received the advance EMI paid msg on my cell. screen shot attached.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      1raviii
                                      from Sirsa, Haryana
                                      Jun 11, 2019
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                                      Address: C402 La regencia, sector 19, ansal sushant city, Panipat, Haryana, 132103

                                      Executive from BAJAJ fin serv called, explained aboute elite mebership in Rs. 4999 with vouchers worth 30k. I paid the amount by using insta credit of 5k through Mobikwik Bajaj Fin wallet on 15.05.2019 at 07.11 pm with transaction id QMBK[protected]. My digital card is visble in the App with the mark Elite written on it... but my vouchers are missing... no helpline is working... no way to resolve this issue... help me out pl.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Complaint resolved... they issued voucher codes. Thanks...
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                                        Jaquilin Joseph
                                        from Noida, Uttar Pradesh
                                        Jun 11, 2019
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                                        I have received a fraud call from[protected] asking OTP for my customer care portal (that I received as sms) of Bajaj finserv rbl card. I felt it to be some scam and denied to provide. I wanted to complaint the fraud to the customer care number provided with the msg i e. [protected], but no one responded. I called twice but wasn't connected to anybody.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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