Bajaj Finserv Complaints & Reviews

Jun 26, 2019

Updated by Fasih Uddin Siddiqui Update

Jun 26, 2019

Updated by Thirugnanam_udt Hello,

My Name is THIRUGNANAM N, I'm the existing customer of bajaj finserv.
Customer Id:14748091
linked bank Account : [protected]

I have salaried Personal Flex Loan with LAN :421SPF40175385.In that, I have raised withdrawn request for Rs.50000 dated on 24/06/2019. got the message from bajaj stated that "request is processed" but amount is not credited to my bank account.

so same day, raise complaint to customer support and got the response from them:
"Dear Thirugnanam, Greetings and thank you for writing to Bajaj Finance Ltd. This is with reference to your email regarding draw down against your loan account number 421SPF40175385. As per the telephonic conversation on mobile number XXXXXX7802, at 05:15 pm, we discussed regarding the draw-down. We would like to inform you that as you had initiated the draw-down request at 10:30 am, and the same will be credited into your bank account by the end of the day. We would to inform you that any draw down request raised before 02:00 pm, will be processed by the end of the day. And any request raised after 02:00 pm, will be processed by the next working day. We have forwarded the Statement of Account for your reference on registered mail id. It is our constant endeavor to ensure that you have our attention always. Warm regards, Milka Dongare, Bajaj Finance Ltd."

I checked on the next day (25/06/2019), Still now amount was not credited to my bank account. for that, Raised multiple complaints to customer care, no response from bajaj finserv.
but i got the email from bajaj finserv stated as:

Dear Customer,

Your drawdown request for Rs. 50000 towards Loan Account Number ending with XXX75385 on[protected] has been processed successfully.

Your current loan details are as mentioned below:

Loan Account Number: 421SPF40175385

Dropline Amount: 265000

Utilised Amount: 245000

Available Amount: 20000

but still now, amount not credited to my bank account.

Today third day, still now this issue is not resolved from bajaj finserv.

I need to this issue resolve to today otherwise amount revered to my loan account otherwise will raise complaint in consumer portal and court if needed,

waiting for your response. very urgent!!!

Thanks
THIRUGNANAM N
[protected]

Jun 21, 2019

Updated by sri6368 Customer ID: 7953410

Aug 01, 2020

Updated by sri6368 This complaint is not resolved and they looted our money in the name of insurance for which we didn't opt

Jun 24, 2019

Updated by Ash Shine What is Bajaj Finserv customer support doing ? Not even a single reply .. is this joke ??

Jun 25, 2019

Updated by Ash Shine Is this consumer complaint forum going to take any action against the complaint I have registered or what ? As there is no revert from Bajaj Finserv yet.. It been 5 days now, I have been falsely charges & it needs to get addressed properly.

Jun 19, 2019

Updated by kalathilhari The above complaint may be resolved immediately.

With Regards
HARIDAS K

Jun 19, 2019

Updated by Felix A Money sent through my wallet and got dedicated and merchant did not received the money.

This is my 5th time complaint sent. still it is not credited to the account.

I need a my money back which is 2500 and here is transaction ID

Money Transferred to [protected]
Order ID [protected]b5b122cb31f
Money sent on Sat-15th of Jun-2019 at 4:59PM
Total amount :2500
My Name Ravi Kumar

#BajajFinserv
#MombiKwik