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Bajaj Finserv Complaints & Reviews

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P
pchrajput
from Mumbai, Maharashtra
Jun 11, 2019
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Address: VPO BAJEKAN,SIRSA, Allahabad, Uttar Pradesh, 125055

VPO BAJEKAN, DISTRICT SIRSA, HARYANA, PHOOL CHAND
Submit a Complaint
I have recently purchased a SMART tv and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-552CTBER218801.
The details of the tv loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for tv is:-552CTBER218801
Please resolve the issue as soon as possible
[protected]@GMAIL.COM
Aug 6, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team
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    Anoop Nagar
    from Mumbai, Maharashtra
    Jun 11, 2019
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    Address: 2nd Floor, 344, Mewara Plaza, Shopping Centre, Gumanpura Rawatbhata Main Road, Rajasthan 324007, Kota, Rajasthan, 324007

    My 295 ₹ cut from previous two months two times without give me any information by Bajaj finserv. When I went sbi bank they said these 295 ₹ amount cut by Bajaj finserv company. And when I went Bajaj finserv company they said these charges not cut by company. What's going on. Where is my money?? Please give me my money as soon as possible. I submitted last 10 transaction of my account.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      parth8690
      from Noida, Uttar Pradesh
      Jun 10, 2019
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      Address: C/285 GHANSHYAM NAGAR SOC, GHODASAR CANAL ROAD AHMEDABAD, Ahmedabad, Gujarat, 380050

      My self - Shailesh Brahmbhatt,

      In looking period I had a complaint for this issue to bajaj but they told me that call again after 13 th of next month but on this date already looking period is over so now they are providing me resolution like it can not be cancelled and now customer have to compulsory purchase insurance.

      I am requesting for cancel my insurance against AC as it was start without my knowledge...
      My loan account number is - 418CTBEF385181

      Also please refer my membership number is - AC2350285

      Please let me know if more information required.

      Please resolve my issue asap...
      Jun 20, 2019
      Complaint marked as Resolved 
      Company cancelled my insurance and also refunded 2 paid emi amount..
      Bajaj Finserv customer support has been notified about the posted complaint.
      hello my self satyam kumar srivastava .
      sir my request to cancel my hp laptop insurance .because agent has cheated me and i dont want this insurance.
      reference no- a3G2X00000FzuyVU
      product name- Hp laptop
      serial no- CND8477CZ9
      insurance -fonsafe
      loan no- 589DPFEB784282
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        B
        Bharani Vendhan
        from Mumbai, Maharashtra
        Jun 10, 2019
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        Address: 636007

        I paid 10200 for loan including penalty charges in morning ( 459SCE[protected] and even received message for the payment but after that evening I received message your account had insufficient balance so issued penalty 295 thrice total of 885 I did notice later.its never appreciated. Having paid I can't bear the fine so I wanna payment immediately refunded
        Bajaj Finserv customer support has been notified about the posted complaint.
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          V
          V3DD Teachack
          from Mumbai, Maharashtra
          Jun 10, 2019
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          Address: sej plaza s25/26 2nd floor marvey road malad west mumbai -064, Mumbai City, Maharashtra, 400097

          My name vedprakash vishwakarma
          Mobile Number [protected] (Registered mobile n7umber in Bajajfinserv)
          Email ID: [protected]@gmail.com
          I tried to buy new product with Bajaj EMi card but my card is block now
          i paid my all Emi with outstanding amounts.
          how much time to take unlock my bajaj Emi Card.
          to take advantage of EMI card without any interest.

          Thanks
          i'm waiting for your reply .
          Bajaj Finserv customer support has been notified about the posted complaint.
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            J
            Janmedra
            from Balugaon, Odisha
            Jun 10, 2019
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            Address: Khordha, Odisha, 751030

            Dears,
            I have taken 6 loans from Bajaj Finserv wih EMI date is 2nd of every month. I never been a defaulter. But on 2nd may 2019, I could not clear the EMI, because, from 30th April 2019 to 10th May 2019, due to Cyclone (FANI) at Bhubaneswar, I stayed away from Bhubaneswar. When, I got a call on 8th may 2019 from Bajaj to clear EMI by 13th May 2019, I cleared on that day. After that 100 s of calls from Bajaj Finserv to pay bouncing charges. When I cited the reason, they didn't hear to it and finally auto deducted 6 x Rs 295 = Rs 1, 770 through ECS on 10th June 2019.

            Therefore, I request to refund of Rs 1, 770 asap.

            Thanking you.
            Loan Account No : 4230CD41379497
            E-Mail : [protected]@gmail.com
            Due to cyclone FANI : Bhubaneswar, Odisha was worst affected and elecricity was resumed after 10 days.
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jun 10, 2019
            Updated by Janmedra
            On 10th June 2019, by 7.50 pm, not 6, its 12 nos of auto debit transactions done, i.e., 12 x 295 = Rs 3540 has been debited from my account. Pl do the need full.
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              K
              kaxarz
              from Mumbai, Maharashtra
              Jun 13, 2019
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              Address: 411021

              | keshav ||

              Hello sir,
              Please note customer experience head : the same mail has been marked a copy to consumer forum due to the harassment caused due to unethical card blockage by bajaj finserv.


              Please refer to loan account no : (#############)vijay gohel

              1. I had taken this loan of -₹ 8990.00 with a tenure of 3 months / instalments starting from 7th may 2019.

              2. A mail was written to bajaj finserv well before not to autodebit the amount from bank of baroda as my account in that is dormant.

              3. Bajaj finserv did not make a note of it and it was auto debited from my bank of baroda account and I had to bear the bounce charges.

              4. My CIBIL score went down from 860 to 811 because of bajaj finserv. On top of that I made double payment of my installment because there was no acknowledgement of any payment. Even today the Experia dashboard shows as only 1 EMI is paid and not 2.
              Now Bajaj has two payments to which I suggested
              A. Transfer the money back to the Paytm wallet as that was a source of payments.
              Or
              B. Consider this as my second and advance payment.

              C. Or transfer it to any bank where I hold accounts. ( before 2-3 year I had taken a loan via HDFC route. Transfer it to HDFC OR AXIS. They did exactly the opposite of what I had warned them before making the payments- well in advance.
              The 2nd payment was again foolishly credited to bob account which is dormant. Now bfs is asking for bank account statement, how on earth can I get the statement of my dormant account in bob.

              5. On top of all this my card was blocked due to your error and it is still blocked.

              For the month of june2019 I made an advance payment on 21st may and my card still is blocked.It was told to me that it will be unblocked on 7th june and till now it is blocked .The ivr on the phone says that it will be unblocked on 7th july.What rubbish is this ??????? Don't you guys update your experia account it is never updated.This is the treatment you give to customers who have done advance payment???????

              6.I would like to ask this to the customer experience head that are you playing around with your valued customers by blocking their cards unethically like this.

              7. I will take strict course of action in the consumer forum and I have already posted this on their dashboard so that millions of people know how bajaj finserv harasses customers. Mr Saket Pawar tried to help me by suggesting that I should approach the pune branch to activate the dormant ac. But people in bob are saying that please goto your home branch to make the dormant account active, which is indore. It was a salary account of a company called gate6 where I used work.

              8. As the extra amount of Rs. 2997 was transferred by you to my dormant account it is a loss to us we cannot even withdraw that amount. We asked the Pune BOB branch to which they said that you have to go to your home branch is indore, where I used to work before 7-8 yrs. Do you expect us to do all this, you want me wash your dirt for your mistake? You are liable to return me that amount or adjust the same with my third installment pending. Your executives are asking for Bank statement, but they are not aware that Bank statement is given to ONLY ACTIVE ACCOUNTS, and for making the account Active I need to go to Indore which is the Home Branch. Do you think I am a fool, I understand each and every thing. How on earth do you expect me to get the bank statement, I have received this as the only answer to my queries, even a kid can understand all this. This is what Mr Sanket Pawar suggests. I had been to pune branch and we have argued a lot. Treat that Money as my last EMI. Simple! I had offered the same solution before too, that since I have paid through PayTM, return back the money in the same way, but Bajaj people deposited the cheque back to the account which they knew is Dormant.

              9. Please sort out this issue asap and unblock my card .I also gave a call to the customer care yesterday to Mr Nand Kishore to which no action was taken.
              My complaint number is : SR 15480465

              Please reply (serious reply - not a template reply, please) to me on urgent basis .

              Vijay Chandrakant Gohel
              [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                SHUBHRO SPIRITUAL REIKI
                from Darbhanga, Bihar
                Jun 7, 2019
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                Customer executive Soni Yele • soni.[protected]@bizsupportc.com called me and I applied for bajaj elite card on 18-5-19.Rs.5000 was deducted from my account but I have neither received my elite 4999 card nor have I received any gift vouchers as promised.I even mailed her several times but there was no reply.Please help.
                I am getting the same answer over & over again like a robot but the problem is not getting solved.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  P
                  pappujipappuabcd
                  from Bengaluru, Karnataka
                  Jun 10, 2019
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                  My loan no 414remei994754 is due on 02/06/19 from my sbt a/c, but it is not deducted and i have paid the amount on 07/06/19. Is next month will deducted from my account. Their is no message or email to me about payment. I have sufficiet balance inmy account . Then why not deducted. Customer care no is always busy.their is no way to contact u by phone. Please give information as soon as possible
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    T
                    thakuranuragsingh7
                    from Imphal, Manipur
                    Jun 7, 2019
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                    Address: House no 74 Thakur Kunj Kaleen Solan Himachal Pradesh, Solan, Himachal Pradesh, 173212

                    I have purchased a Vivo V15 mobile phone through Bajaj Fin service.Now they have charged CPP Telebining without my permission .I have requested them may a times to remove the same .But now they are saying that 15 days cooling off period is over and therefore it cannot be surrendered.
                    I request you to cancel it as soon as possible as I have not bought it and I have also not signed any policy document to buy this CCP.It is a fraudulent Practise and you cannot forcibly give this to me.

                    Thanking you.

                    Yours sincerely

                    Mohini Tanwar
                    Loan no. 5V0DPFED441444
                    Bajaj fin service Solan Himachal Pradesh
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      B
                      Bharat Kumars Assudani
                      from Bengaluru, Karnataka
                      Jun 7, 2019
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                      Address: 560091

                      Product: LIFE INSURANCE PHONEBINDING
                      Loan Account Number: 404LIPEI379229

                      Without giving me proper information regarding policy and without taking my permission these bajaj peoples activated Life Insurance Phone Binding Policy in my Bajaj finserv account and on 6th June 2019 Rs. 1089/- deducted from my Bank account For this Policy.

                      I even don't have documents and information regarding the above mentioned policy. Which means I dont know for which purpose they are deducting amount from my Bank Account.

                      I think this is the regular cheating behaviour of these Bajaj Peoples and even thre is no any direct number to contact to executive to sort out the issue. All ther Toll Free IVR Numbers gives automated answers.

                      I sent them mail several times on "[protected]@bajajfinserv.in" mail From May 20 2019 and they have never taken this matter seriously.
                      They told me solve the matter in within 5 days but after that no reply from them.I have all the mail proofs.

                      I also submitted written complaint and they unnecesarily rejected my application. Saying that re submit written complaint.

                      I Am very much disappointed with this foolish behaviour & service from these Scrap Bajaj Peoples and I am going to take serious action these peoples if the problem is not sorted out ASAP.

                      Because similar type of cases happening with other peoples also. That means they are doing intentionally.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        R
                        Rahul R Kumarnaik
                        from Hyderabad, Telangana
                        Jun 6, 2019
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                        Address: Belgaum, Karnataka, 590001

                        My TV is facing technical issue and it is out of manufacturer warranty and I have taken extended warranty from Bajaj finserv so kindly help us to get my TV repaired as per policy..
                        TV MODEL : PANASONIC TH-55DX650D 4K Smart
                        TV purchase date :[protected]
                        Issue : Screen went blank and circular patches on screen
                        Customer Name : Rahul Kumarnaik
                        showroom : Harsha Electronics Belagavi
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        I am manjunayak today amount two hundred and ninty five debit your bajaj finserv plese repayment my account number [protected] state bank of india
                        please solve this problem immediately this amount very useful please refund my account
                        my adress mysur district t.narasipura madhya nayakara beedi date 7/6/19
                        Manjunayak's reply, Jun 7, 2019
                        295 rupees please repayment
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                          general knowledge indian
                          from Ladnun, Rajasthan
                          Jun 6, 2019
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                          Address: Sitabari tonk road, Jaipur, Rajasthan
                          Website: Google Chrome

                          45 din pahle li thi na to ab tak no. Plate aaye h ab iski battery m problem h 3 din pahle show room m aaya tha jab usne kaha tha ki charge karke de denge ab battery बिल्कुल nahi चलतीं jab kaha to kahte h ki battery ke show room जाओ vaha se chenge होगी yaha se nahi होगी 7 se 10 din laveneg vaha pe ab batao aap battery August 2019 ki h aaap jald se जल्द solve करो
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Akshay Raj Singh [protected]. I purchase phone[protected] in Bajaj I have refunded this phone[protected] . But Bajaj Finserv issue loan account number T85ERFEJ382244 and first EMI debit 3234 rupees[protected].I have not finance phone receive pls give my money 3234
                          Hello,

                          I am Ashwin Mhatre. I am Bajaj finserv customer.
                          My cutomer id is 13338971. My registerde mobile number is [protected]/ [protected].
                          My bajaj card is blocked because my last EMI was bounced, but I have paid them all and I want to use that card. So I request you to please unblock it on minimum credit limit.
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                            Darshit Chauhan
                            from Mumbai, Maharashtra
                            Jun 6, 2019
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                            Address: 15/5 navi vasahat, Bharuch, Gujarat

                            In this month april 2018 to 2019 bajaj finanace debited 295 rupees any time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
                            So, please refund my money.
                            As soon as solve my problem my acount in sbi
                            Kindly help me to recover my money back from investment intermedi
                            Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Meetkumar joshi
                              from Ahmedabad, Gujarat
                              Jun 5, 2019
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                              Address: TA-SANKHEDA, near dadabhai doctor, Vadodara, Gujarat, 391145

                              Dear sir i don't buy any product from bajaj finance . one person is use my account before 1 or 2 year for giving some product.but that person can not give any product. from 2017 to 2019 in my account 295 rupees charg will be taken from sbi bank .in 1 month 5 times 295 rs charges will be take from your side .so plz you inform me which product or another problem cause by ruppes will be cut.many time complained will be noted but my problem is not solved so that i request to you solve my problem
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Meetkumar joshi
                                from Ahmedabad, Gujarat
                                Jun 5, 2019
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                                Address: TA-SANKHEDA, near dadabhai doctor, Vadodara, Gujarat, 391145

                                Dear sir i don't buy any product from bajaj finance .from 2017 to 2019 in my account 295 rupees charg will be taken from sbi bank .in 1 month 5 times 295 rs charges will be take from your side .so plz you inform me which product or another problem cause by ruppes will be cut.many time complained will be noted but my problem is not solved so that i request to you solve my problem
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  Sandip2021
                                  from Mumbai, Maharashtra
                                  Jun 5, 2019
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                                  Address: Ahmedabad, Gujarat

                                  Dear sir,
                                  I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

                                  I dont want any credit vidya report or never i was informed about this.

                                  Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

                                  Lan no:[protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Jun 05, 2019
                                  Updated by Sandip2021
                                  Dear Sir,
                                  I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

                                  I dont want any credit vidya report or never i was informed about this.

                                  Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

                                  LAN No:[protected]
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                                    Jagga9104
                                    from Thanesar, Haryana
                                    Jun 4, 2019
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                                    Address: Ambala, Haryana, 133001

                                    So here today from my account to transfer
                                    Sbi charg for failed mandate txnbajaj finance l 295 *2 times. Why this was happen, one of the baja poc said befor 6th if you pay there will be no additional charge, but today from account 295*2 times it was dr please refund the amount asap,

                                    2-jun[protected]june-2019) to transfer
                                    Sbi charg for failed mandate txnbajaj finance l 295.00
                                    2jun[protected]june-2019) to transfer
                                    Sbi charg for failed mandate txnbajaj finance l 295.00

                                    Please refund the amouth, if needed please call me [protected].

                                    Regards,
                                    Rakesh kumar
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      bishnu723
                                      from Bhubaneshwar, Odisha
                                      Jun 4, 2019
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                                      Address: Khordha, Odisha, 751003

                                      Very bad services, waste money 5000/- for elite card charges, after purchase it, i am not getting proper service and unable to contact to customer care. I think they are cheating to customer. 4-5 times mail to customer care about gift vouchers finally got it after 10-15 days, then also i am unable to use it. But no one can helping me. When trying to call customer care it is not connecting

                                      Finally it is very bad company to provide service
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        shivkumarsingh chauhan
                                        from Ahmedabad, Gujarat
                                        Jun 4, 2019
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                                        Address: C- 53, KASTURINAGAR, Gandhinagar, Gujarat, 382423

                                        I received a call from rahul aggarwal from delhi about 0% loan interest its id no gh689522, i send him all details, for further procedure than he inform to me that your loan agreement is ready, you have to pay advance 3 month installment i paid 21000/ after that he told me to pay gst for that you have to pay 20000/- than from it you get return back 17000/- than after he send me the copy of approved loan copy and told me to pay 2% for account clearance i paid, on 03.06.2019 he told me that i rtgs your ac but up to now now reply .
                                        here i request you please return my amount i am not interested to take loan but he is not pickup phone.
                                        solve my problem.
                                        THANKS
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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