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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 137

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P
parthamalakar
from Delhi, Delhi
Apr 22, 2019
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Address: New Delhi, Delhi, 110096

When I applied for bajaj emi card, the executive told that there will be no hidden charge for any emibut i have got charged Rs 118 from my account as BAJAJFIN_MNDTVRFCHGS_MAR19.when you all have promised that there will no additional charge for Emi then why Rs118. I am very new to Bajaj and this is how you all will treat customer by deducting amount without notifying. If this is then why it is mentioned as zero EMI. Should have mentioned that there is a processing free
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    Fio
    from Delhi, Delhi
    Apr 20, 2019
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    Address: Borabanda,yousufguda,hyd, Hyderabad, Telangana

    Bajaj finserv debited 118rs on 20th april from my account in the name of bajajfin_mndtvrfchgs_april20. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
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      D
      Divyaa Singhal
      from Gurgaon, Haryana
      Apr 20, 2019
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      Address: New Delhi, Delhi, 110019

      I've took bajaj finserv loan for mobile. My loan date is starting from 2.5.2019
      And i've paid 5 installments in advance. But they have deducted 118 rs from my bank and here it's showing bajajfin_mndtvrfchgs deducted 118 rs.

      Which is no where mentioned. Not even in the detailed statement.
      And i'm trying to contacting the support team but no one is responding.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        A
        Alok Selvam
        from Bengaluru, Karnataka
        Apr 20, 2019
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        Address: House no 159 Vijaya Nivas 2nd cross 3rd main Balaji layout vindhyaranyapura, 560097

        Hi bajaj finance service,

        Today on 20/04/2019, i have been deducted with an unauthorized 117 rs from my axis bank account in the form of ecs from bajaj finance.
        I do not have have any pending payments with bajaj fin services.

        I need to know why this unauthorized transaction was done and with explanation and refund it back to my bank account immediately.

        My bajaj fin card no is : [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
        Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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          J
          Joelex Bodomist
          from Chennai, Tamil Nadu
          Apr 20, 2019
          Resolved
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          Address: Shillong Laitumkhrah, East Khasi Hills, Meghalaya, 793001

          Dear sir it's bablu here i purchased cpp asset care premium on 18/03/2019 and i want to cancel my cpp asset care and my loan account no is 6w50cdec628605 and customer id 42825320 kindly cancel it as i don't want to pay extra apart from product price
          As i tried to contact the executive but he didn't did any needfully kindly help me out as soon as possible please

          Warm
          Regards
          Bablu
          Aug 5, 2021
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

          Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

          Regards,
          CPP Team
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            J
            Joelex Bodomist
            from Chennai, Tamil Nadu
            Apr 19, 2019
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            Address: Oakland, East Khasi Hills, Meghalaya, 793004

            Dear sir it's bablu here i purchased cpp asset care premium on 18/03/2019 and i want to cancel my cpp asset care and my loan account no is 6w50cdec628605 kindly cancel it as i don't want to pay extra apart from product price
            As i tried to contact the executive but he didn't did any needfully kindly help me out as soon as possible please

            Warm
            Regards
            Bablu
            Aug 5, 2021
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Dear Customer,

            Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

            Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

            Regards,
            CPP Team
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              T
              Täråñg Pätël
              from Ahmedabad, Gujarat
              Apr 17, 2019
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              Address: Ahmedabad, Gujarat, 380051

              Hii My Name Is Tarang
              I Have Bajaj Consumer loan it will Be completed after 7 month Bajaj will be Charged 295*3=885Charged Today Date 17/4/19 Why Bajaj
              No One Call From Bajaj Or Any Messages So Why U deducted my Money
              My Bajaj Consumer Loan Emi Never Bounce So Why U Charged Me
              My bajaj customer id is[protected]
              Pls Refund My Money I Will Provide Some Attchment For Deduction
              +1 photos
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                D
                Drsrinivas Mahalingaiah
                from Shimoga, Karnataka
                Apr 17, 2019
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                Address: MLA KARIYANNA BUILDING VINOBA NAGAR SHIMOGA, Haveri, Karnataka, 577201

                I had sufficient balance in my account for my emi. Due to bank server problem emi was not autodeducted.

                I gave the request to bajaj finserv office. They promised to remove cheque bounce charge if i pay immediately.

                I paid all e. M. I immediately.

                But i am still called by recovery section to pay cheque bounce charge of rs 3000 for e. Mi. Rs.3617
                Lan id
                490hfp84683930
                Utilized amount rs.318000.00/-
                Unutilized amount rs.0/-
                In case of any payment/repayment, this amount will be updated within 24 hrs

                Drawdownloan detailscharge detailse-statementsdocument vault
                Home loanloan details
                Interest outstanding rs.1, 32, 829
                Emi amount rs.3, 617
                No of emi's paid 7
                No of emi's pending 53
                1st emi due date[protected]
                Next emi due date on[protected]
                Last emi date[protected]
                Additional details
                Rate of interest 13.65%
                Linked account
                Repayment monthly (12/yr)
                Mode of payment auto-debit
                Repayment mode auto-debit from icici bank ltd,
                At shimoga main branch
                Broken period
                Pre-approved offers
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                Flexi interest loan

                Fixed deposit

                Upto 9.10% return

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                Loan amount up to rs.3.5 crore

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                Get a top up loan

                Business loan

                Disbursal with only 2 documents

                Home loan

                Balance transfer @8.80% interest

                Used car finance

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                [protected]
                [protected]
                [protected]@bajajfinserv.in
                Copyright © 2017 bajaj finserv limited
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  A
                  Arun3131
                  from Delhi, Delhi
                  Apr 17, 2019
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                  Address: 3/148 gandhiji road kurichi, sundharapuram post, Coimbatore, Tamil Nadu, 641024

                  Sir,
                  My name is arunkumar r, my mobile number [protected]. User id: 52102286. Bajaj cheated me, i am not applied ecom personal loan. But bajaj is converted my consumer loan to ecom personal loan. That means a loan period changes to 6 month to 12 months with 13% interest. Then additionally added ecom binding loan rs1500 and market insurance rs1924.
                  This my original loan number 421ecfea351574 but they closed and added another ecom personal loan 421eplef954481 and they also added fixed interest amount of rs.2, 399.
                  Finally i want my previous loan 421ecfea351574, 6 month tenter, i don't want 12 months tenter, ecom personal loan and any insurance offer.
                  Sir i hope you understand my issues. Kindly solve as soon as possible.
                  Bajaj cheated all customers. You are my last hope to help us.
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                    M
                    Mandeep Ladhar
                    from Chandigarh, Chandigarh
                    Apr 16, 2019
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                    Address: hno D6/205 near Baba Jeewan singh Gurudwara kot khalsa ASR, Amritsar, Punjab, 143001

                    In this month april 2019 bajaj finanace debited 295 rupees ten time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
                    So, please refund my money.
                    As soon as solve my problem my acount in sbi
                    Kindly help me to recover my money back from investment intermedi
                    Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.
                    +1 photos
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    This fraud company cheated me also. Please send the official complaint to [protected]@bajajfinserv.in and [protected]@bajajfinserv.in.
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                      K
                      Kirti S
                      from Mumbai, Maharashtra
                      Apr 15, 2019
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                      Address: Mumbai City, Maharashtra, 400709

                      Doing this on behave of my brother. My Brother in law has a loan against Bajaj and 2 insurance policy. He has been daignoised with last stage cancer and is critical. Eve after speaking to their customer experience head and a lady pooja assuring of handling this and that the matter will be sorted. The company continues to mark threatening phone call to a man who is in hospital. Document about his health as been submitted. Its appalling how we do not have a single human bone left.
                      His Name is Ravindra Shetty. You can reach us at [protected] for details

                      We need action taken against this institution
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        D
                        Dasam Singh
                        from Gurgaon, Haryana
                        Apr 15, 2019
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                        Address: Ambala, Haryana, 134003

                        On 29/02/2019, i requested for Lod from Bajaj Finserv and within a week i got a call from bajaj finserv executive . In that call i was promised for a top up in my loan amount, but he took 2 weeks and several complaint calls by my side within that time period and i was just frustrated from this, Telling him finally to provide me with Lod and that's all (Because he was just trying to change topics and was not able to give me top up).Today, it is 15/04/2019 and even now i didn't have Lod in my hands . Till now, i registered so many complaints and they were just closing my queries successfully which is not fair .
                        At last, if there is anyone reading this message who belongs to Bajaj Finserv Team . I request you to solve my queries ASAP or i am supposed to address Bajaj Finserv in the Court.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Apr 15, 2019
                        Updated by Dasam Singh
                        For the first time i complaint on 22/02/2019 instead of 29/02/2019.
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                          thrigulla
                          from Hyderabad, Telangana
                          Apr 15, 2019
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                          Address: 3-6-415/1, Saroornagar, LB.Nagar, Rangareddy, Andhra Pradesh, 500074

                          Id - 400spfee675373
                          Though the utilized amount is 26k, below charges are also added and interest is calculated on the same.
                          Executive promised that below charges will be debited from the disbursed amount but no interest will be imposed.
                          So even if you opt for flexi loan and have not utilized any money, you will be paying interest for the below charges for the whole 5 years.

                          Bagic extra care plus rs.6, 021
                          Credit vidya fees rs.4, 999
                          Upfront charges rs.3, 870
                          Stamp duty - irr - ded rs.200
                          Flexi fee rs.4, 999
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          I am paying every emi in time in this month emi deducted on 2nd today i.e, 9th 295rs deducted from my account why u debited my account without my permission u have right to deduct only emis not any extra amount so i want my money to be credited to my account my bajaj id is 45155493
                          My card is blocked I am going purchase so unlock my card in quickly
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                            R
                            Rohit Chhibber
                            from Siwan, Bihar
                            Apr 14, 2019
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                            Dear sir,
                            This is regarding the personal loan application no.[protected].
                            I was told that this is an ODF amount and I'll be charged only if I use this amount.

                            Now I'm getting a message:
                            You loan amount of 1064999 is approved and rate of interest is 15%.tenure 60 months.

                            What the hell is this going on?
                            I don't need any loan amount for now, but was looking for an amount to be used in case of emergency.
                            I need clarification over the same.
                            Ravindra Patil, who was the person in link with me from Bajaj Finserv seems to be the culprit.
                            He is not attending the calls and even not replying to messages.
                            I want an immediate action against him.
                            Else, I'll have to proceed with a legal action

                            Rohit Chhibber
                            +91-[protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Dear Sir / Madam
                            Payment Done But Varios call your end

                            payment Done On friday 12/04/2019 12.25 pm by hdfc atm recipet attched.

                            which charges your end please explen

                            dhananjay divear
                            [protected]

                            fraud on name of personal loan - Comment #3405524 - Image #0
                            I attempt for shopping in visakhapatnma central mall, but payment was not made due to not activation of emi card.
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                              S
                              Srinivas@5246465
                              from Ahmedabad, Gujarat
                              Apr 13, 2019
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                              My name is mummidi srinivasarao [protected] is my mobile number [protected]@gmail.com. Iam working in exxaro tiles limited tiles company at talod, sabarkanta as r&d h. O. D. When i checked my cibil score through online, after one day i received a call from mr. Nitesh saxena (Mob no:[protected], whatsapp also same number,, [protected]) saying based on my cibil score they have special offer of over draft facility, i said in beginning iam not interested, but nitesh keep on called me 100times and forced me to apply for loan, he made a commitment that 0.99%processing fee and gift hampers worth 5000rs, and said no insurance, so i asked for 500000rs, later he sent mr. Ronak panckoori ([protected]) who is from himmatnagar for collecting required documents’ have given all documents to him. Later i received a msg that i have sanctioned 725499 rs,, i was shocked because they charged 2.4% process fee 17300rs and 25999 rs for insurance,, i said i don’t require loan…as nitesh said credit team will tell the sanctioned amount with all deductions,, i have not received any call or mail from credit team..

                              Loan account number:500rsleb226969

                              Application no:77319775

                              I received a msg that loan amount of 682327rs disbursed to my sbi account on march 10th, 2019. I asked without my approval how amount will be credited,, actually amount is not credited due to technical problems at mandate registration at sbi. But emi notice came,, i informed to mr. Ronak panchoori in fact bank statement also submitted to ensure no credit from bajaj…he later said banking mistake…but it is already delayed so i acquired money from another source,, i said i need money in march but upto april 5th, 2019 nothing was done from bajaj, so i asked mr. Ronak panchoori to close account as amount is not credited and i don’t need loan, he said in order to close the loan need to open again, by trusting him i opened another loan with another bank account as he said immediately after credited money he would come and close. So amount credited for rupees 682327 on 6th april, 2019.

                              Loan account number: 500rslee827220

                              I called him on 7th april to come and close, he didn’t come. He submitted a check of 700000rs in hdfc my account amount was deducted was shocked you have credited 682327 and deducted 700000rs which means stolen 17700rs, which is my hard earned money., he said excess amount deducted will be refunded.. But it has been 2 days nothing was done put several mails to wecare and grievance redressal no reply received.

                              So whom to contact in order to receive my money. Or do i need to go legally.
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                                shilpa15682
                                from Pune, Maharashtra
                                Apr 13, 2019
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                                Address: Panchsheel old Kupwad road plot no 13 near railway, Tilaknager, 416416

                                Hi portal
                                Hi myself shilpa vinayak ghadage working in organisation for vodafone india ltd as a retail associate vsm. My mail i'd is [protected]@gmail.com. And registered mobile no is [protected]. I don't resate the passward for login the ikya portal. So please solve the issue and reset the password for further process.
                                Also i don't get any contact person or hr for salary slip and pf no details
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  pamolshinde
                                  from Pune, Maharashtra
                                  Apr 12, 2019
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                                  Address: Pune, Pune, Maharashtra, 412307

                                  Mam/sir I took personnel loan and 1 consumer loan I bounce 2 EMI and I paid my EMI with overdue amount and bouncing charges but i surprised why deduct monthly 295 rupees 6 times per month's i very edited please help me my contact no is [protected] and name is amol shinde when i go my sbi branch sbi told me please go to your finance compony and discuss and bajaj said go to your bank and discuss what I should do I am a very common person I paid approximately 10000 unnecessary it's big amount for me please help me
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    S
                                    Srinivas@5246465
                                    from Ahmedabad, Gujarat
                                    Apr 12, 2019
                                    Resolved
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                                    Resolved

                                    Address: HIMMATNAGAR

                                    This is srinivasa rao from talod, sabarkanta, when i checked credit score from paisa bazar, one representative from bajaj called me, his name is nitesh saxena [protected], said iam eligible for flexi loan from bajaj,, and forced me to take loan by wrong commitments and promises,,, like 0.99% process fee, no insurance,, but when i receive msg from bajaj finserv they have duducted 2.5% process fee 17720, and 26000 for insurance total 43000 deduction for 725499 loan amount, and amount not credited in my account emi notice came,, i contacted him,, he didnot pick the call and blocked whatsapp. So another person from himmatnagar mr. Ronak panchoori came and blocked the loan accont, created new saying to close the loan need to open again, after that loan amount credited and i sid close the loan,, but bajaj credited 682237 rs and deducted 700000rs from my account without infirmation... Now they are saying process fee is deducted.. If i dont take the loan why to pay process fee...
                                    Apr 22, 2019
                                    Complaint marked as Resolved 
                                    contacted through social network
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Apr 22, 2019
                                    Updated by Srinivas@5246465
                                    Resolved on 22/04/19
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                                      A
                                      from Mumbai, Maharashtra
                                      Apr 12, 2019
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                                      Address: Mahacali caves, andheri East, Mumbai City, Maharashtra, 4000093

                                      Hi,

                                      Without requesting for any card... I was automatically sent an emi card from bajaj finserv and i was told it was completely free...

                                      But now i have been charged rs.117/- as inactive fees. This amount has been debited automatically from my account without any prior permission or approval from my side...

                                      I have also not been given any reciept of deduction... This is very bad move and unfair practice

                                      I do not want to purchase any item on emi and even though they provided me this card on their own.

                                      Please deactivate my card and refund my money rs. 117 back to my account.

                                      Thanks
                                      Regards,
                                      Amol amle
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                                        Prem A
                                        from Chennai, Tamil Nadu
                                        Apr 12, 2019
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                                        I have bought washing machine on emi from bajaj finance on 21.03.2019. Now i want to cancel the extended warranty of cpp asset care policy.

                                        My asset care policy number is, 447bewed295936 my emi will start from 02.05.19. So do it fast. Please cancel cpp asset care policy.

                                        Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as
                                        [[protected]@gmail.com]
                                        +1 photos
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We have tried to contact you on the contact numbers registered with us for your membership AC2303893, however, we have not been able to connect with you.

                                        Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                                        Assuring you of our best services at all times.

                                        Regards,
                                        CPP Team
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