Bajaj Finserv Complaints & Reviews

Dear sir/ mam,
My name is nilam singh, was holding rbl super credit card and card no was [protected]. I had paid all the pending dues including other charges. The amount was 80076 rs paid in the month of november 2018.
But till yet my card is not activated.

I was communicating with mr. Shyam bhurte and sagar mane from collection team bajaj finserv, he had promised me for activation of card, before paying all the extra dues that was whole amount 80076rs. Because of this issues, my cibil score get disturbed, and i cannot borrow money from other banks. And i have not recieved any noc from bajaj finserv rbl bank about disclosure of rbl card payment.

After all this communication, i had visited to bajaj finserv goregaon branch, mr. Sachin said you can re-apply credit card after 3 months.
But no response from bajaj finserv rbl bank team
I want to request you, please do the needful, and activate my card soon.

On 23rd march 2019 i had ordered for one apple iphone 7 jet black 128 gb through bajaj finserv emi store. On monday 25th march i get a mail that my order is confirmed & i was asked to contact the concerned dealer about delivery. When i contacted the dealer i came to know that they don't have that model in stock. I wrote repeated mails to bajaj to communicate this but they kept repeating the same thing that, please contact the concerned dealer. The whole 26th march gone like that. On 27th march i get a call from bajaj conservative & a lady said that they have cancelled my previous order and have placed a new order with a new dealer. This dealer is having the model in stock and will bd delivering to you by 4 pm same day. At around 4.30 when i called the new dealer, to my utter surprise i came to know that they didn't even communicated by bajaj about any iphone 7 black 128gb order as they also didn't have it in stock. Then again i tried to communicate to bajaj but mail is the only possible way of communicating, so i sent another mail stating that my relative stays in bangalore, i had spoken to croma, bangalore, please make arrangements to deliver it from there, but till then there is no response.

Sir/madam i already raised request for my problem and sent all documents for insurance cancellation but still no solution and every time my request closed without any solution.
Now i am decided to cancel my loan because in my loan application some documents not signed by me and without my permission your executive personnel signed my documents. Kindly tell me procedure for loan cancellation
Thanks
[protected]
[protected]@gmail.com

Sir,
I have purchased my samsung galaxy s10e from poorvika vadalur branch by opting bajaj finserv emi card and without my knowledge they got my sign and opted me an insurance after viewing in bajaj finser app i came to know they opted the insurance for me immediately i have raised a claim in bajaj finserv app stating to cancel my policy on[protected] but no update on that till now and yesterday a mail came from bajaj allianz stating that your policy has been activated i have sent mail on their side also to cancel, there also no response from them today in my bajaj wallet app it shows your emi card has been activated including the insurance money in it so please cancel that policy i dont need it it has been opted without my knowledge please do the needful i have wrote many messages and raised many claims no response from their side please respond . And cancel my policy.attached my raised complaint here which bears my loan id.

I had bought a furniture through bajaj finserv and the last emi has been paid fully on 5th sep 2018. Now there is no outstanding to be paid. Recently, an amt. Of rs.117/-only has been debited from my bank a/c as annual inactive card fees. I could not understand, what is the inactive emi card fees? I didnt received the said card. If so, please deactivate the same because i never received card. Without my permission, how the said fee has been debited from bank a/c.

Pls de-activate and refund rs. 117/- back into my account.

Customer id : 58837976
Manjunath b
Email id = manju. [protected]@gmail.com

Dear sir/ madam
I got a message from Bajaj finance which says- Your payment of Rs. 5646.0/- against Agreement No 5I6RSL13824176 has been received & being updated in your Loan A/C via receipt M25686930.
I did not apply for any loan. Please consider this message and contact me. Please contact the person before sending such messages and ask whether they need a loan or not. I will file a complaint in consumer court if you deduct my money.

I am ramesh gaddam customer of bajaj fincance. I am totally gone insane due to repeated deduction of 295* nov month and 295*2to 3 times a month since last 5 months. Same with fullerton people they deduct ₹ 295 2or 3 times a month even after loan amount deducted and closed. I was totally closed my relationship with bajaj fincance on dec 2018 and i got all noc from bajaj finance.. But sbi deducted again and again 295/- from my account on[protected] to transfer-chrg recvd-mandate fail txn dt.30/11/18bajaj fina — and[protected] the reason is to transfer-chrg recvd-mandate fail txn dt.30/11/18bajaj fina —
Then i contact sbi branch manager he said that totally bajaj fincance responsibly if your close the all the accounts in advance. Bajaj fincance sent a request to sbi stop the cheque bounce charge officially then bank stop the deduction of 295/- from your bank account.. Otherwise it will happened continuously. This type of action not in bank control it is totally depend upon bajaj fincance. I request to all i have all the noc from bajaj fincance so please forward the request mail to sbi. Otherwise i will processed through the court legally

Dear sir
Mera naam ratan lal yadav hai. Mere account me meri emi se jyada amount hone par bhi 2 baar 295, 295 tranjection fail ke naam se kaat liye
Meri emi 01/03/2013 ko mere account ka available balance 3278 rupees tha or meri monthly emi 3249 aati hai.
Please sir mere 590 rupees refund karwaiye

Mobile no. [protected]
Loan account no. 455dpf[protected]

Your bajaj finserv employee made his own add on card while processing my application. My application id is a3563934. He made an add on card in the name of rahul. And he wrote my mothers name in the application as seema without asking my mothers name. His number is [protected]. On asking him he said the portal has been updated 2 days back and he doesnt know how to file the application properly. I have his audio conversation with me recorded as well. People like this should be fired and a case should be registered against them of fraud. I will never ever take any loan from your company. I will never recommend your company as its full of fraudsters. I will circulate this email to every social media.

I'm not borrow any item since last 8 months but still i get the messages and call from your end regarding the emi amount & above items are not related to me but still you guys are bothering me for the same.

Since last 8 months your guys are bothering for the emi account but i'm not purchasing anything so how you can call me and messages me for the payment. And also i didn't get the bajaj finance card till date. If someone is purchasing by using your bajaj finserve card so you guys have to confirm with the customer first then you are allowed to do payment. But in my case i didn't got any confirmation call or mail from your end so how you can do the payment. It's all your fault and it's not my. But because of these matter my reputation in my bank has been down & my cibil score is also affected.

I'm tried a lot to call your customer care regarding the above subjected matter but there is no proper response from your executives.
My loan account has been closed in november 2018 only. I didn't got no due certificate for this (Loan account no.: 4050cd61600999
So, i request you to kindly closed these loans from my account & give letter in my bank that these are your mistakes not mine so my reputation in bank will be safe and it's your duty, and refund my deducted amount ath the earliest otherwise i have to take legal action against you.

Also inform cibil department regarding this. Because of these fake accounts you cheated guys are added in my contact no my cibil scored has been down and i didn't get any loans from bank.

Also i want my no due certificate for loan account no : 4050cd61600999

Thanks & regards,
Nilesh naik
[protected]/[protected]

After the loan is cleared, i was not informed that the card needs to be manually deactivated.
So at the end of the year, i got a message saying that i have to pay them 117 rs for inactive fees.
Can you please deactivate it at the earliest?

Also i am impressed with this strategy of not informing the customers and silently deducting the money. Thanks to you guys, i will hereafter think twice before using any of your products. I will watch out for cheaters like you..

I have been charged with annual/account maintenance charge of 1% of loan sanctioned, where as their web site clearly states the rate to be 0.25%. When questioned, i am told that the product carries interest rate ranging from 14-17%, but i have been given lower interest rate of 13.50% only, hence annual account maintenance charge for me alone is increased to 1% from 0.25%.
This is pure cheating. At fag end of last fiscal, they were in need of achieving targets and hence were ready to bargain on the interest rate. But how can they compensate that with increased annual charge of 1%, which would tentamount to collecting higher interest rate from me. Hidden charges they refuse to reverse saying in the signed loan agreement the charge is 1%. But how could that exceed the company policy published? The loan agreement pages were blank when signed, they later filled up and no copy was given to me.

The loan was completed around past 2 years and it was purchased on[protected]serial no:- KR[protected]). I have two issues with Bajaj Finserv:

1. I was harassed and tricked into buying a EMI card. The agent charged an extra random amount saying it is card fee. He NEVER mentioned there was a fee. he just gave me a bunch of papers and took my signature. Very unethical business.

2. Recently I saw a line item in my bank statement saying Bajaj EMI card "inactive" fees of Rs.194. Money was directly debited from my SBI account. How and What is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive?
And the most important thing is that they had been deducting these amounts on regular basis, fortunately one of my relative told me about this and than i come to know about this whole fraud system.

I don't need this stupid card or your service in future. I am going to tell everyone I know NOT to use your service.

Please escalate this email to the highest authorized person and refund the amount immediately. There is no standing instruction to let you debit my account & i am going to instruct my bank the same.

Awaiting reply ASAP

Name:- Umesh Kumar

Dear customer, your emi card annual inactive fees of rs.117 is due on 18th june'19. Available loan limit on card is rs. 150, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more https://bit.ly/2s3tDV2

I have received sms on dated 23rd march 2019.

I have not taken any loans. I just bought ac by using bajaj emi card.

Why i should pay this charge?

Please do needful.

Thanks,
Kaushal patel

I have availed a personal loan in bajaj finance against purcahse of refrigerator, my emi was scheduled on 2nd of every month. I have been kept on asking for change in emi date as it wouldn't be possible to pay my emi on 2nd of every month. Its been more than 25 days i was requesting, but no response.
My loan number is 4050cd82056506. I was not all at happy with this. And after repeated calls, they are not even answering my call. Is this the way you guys treat customers?
Highly dissatisfied with this. Can someone help me on this and get it resolved as soon as possible as my next month's emi date is due on.
Is there any procedure for change of emi date? I have been calling them repeatedly, but seems no one cares

While taking the loan they keep on calling, but once we have got the loan, they dont even care. I cant roam around banks for this, leaving my work behind.
Being big company not at all expecting such kind of response. Please help me out

Yesterday night i bought a sony 55inch x9000f at bajaj electronics. Mistakenly and no proper information given by the executive, i bought the 1 year extended warranty. So, now i wanted it to be cancelled and remove the price of the extended warranty from my emi’s and change the emi amount as discussed previously. So, please accept my request and make the possible changes as early as possible.

I am totally gone insane due to repeated deduction of 295*12 last month and 295*2to 3 times a month since two years.

Same with fullerton people they deduct ₹ 295 2or 3 times a month even after loan amount deducted. As totally 29500 deducted since 18-20 moths.

Sir, how rbi keep quiet, is these financial services company didn't come under regulations of central bank authority. These people charge 37% interest and appointed goonda people who just threaten and ask the same thing repeatedly and threaten. Sir kindly control these blood sucking leaches.

Dear sir
I have take person loan form bajaj loan no 424pmt[protected] on 13/01/2019.
As per telephonic discussion held. He offered me 127000rupee but i am received 116473 rupees. And emi [protected]@months offered me but i am pay 4499 @months. After 2months he is not resolved my complaint
Is too much cheating with customer... This is my complaint... You look at it.
All discussion recording available but not attached

Purchased a sony tv model number klv40w672ein5 from khosla electronics private limited, baghmore, kanchrapara on 12-10-17, invoice number k4624/1718/02253 through bajaj finance ltd. Actual price was 44300/-, initially paid 10245/- by cash at the time of purchase.
As per the agreement, 34468/- in 14 instalments were to be withdrawn from my bank account. Instead of withdrawing 34468/- as per the agreement, they withdrew 44068/- from my account beyond my knowledge.
After completion of the stipulated instalments when i inquire bajaj finance ltd why they had withdrawn the extra 9600/- from my account living me in dark, they told me that they had invested this amount of money (Inr 9600/-) in an insurance scheme of them on my name. Although they had not taken my consent at any point of time for that insurance scheme and also failed to provide any relevant document regarding the same.

I think that withdrawing money from my account without my permission is a criminal offence. I'm scared that they can repeat this offence when they have access to my bank account. It falls under the purview of cyber crime and immediate assistance is sought from you to refund me the extra amount (Inr 9600/-), also necessary steps should be taken against bajaj finance ltd.

Please see my contact details :

Sourav maitra
30 anil rudra sarani
Kanchrapara
Wb - 743145
Mob :[protected]
Mob :[protected]

I have a bajaj emi card. I've been charged above and i am not ok with that as this card was free and i don't any requirements of any emi presently.

Either take away my card and discontinue my membership or tell me how to unsubscribe immediately.

It's not appropriate to unilaterally levy this fee!! You can ask me whether i want to retain the card or not and based on that charge me.

Shreekumar nair