Bajaj Finserv Complaints & Reviews

I mention that i had deposited a sum of rs. 1635.00 on 2.4.2019 online towards emi. Txn no.[protected] at 2.33 pm.

But still i continue to receive msgs for non payment of emi and charges which is very wrong.

I request you to adjust the emi paid by me on 2.4.19 immediately towards emi due and stop sending reminders for non payment thereof.

Thanx

I kailash agarwal customer of bajaj finserv holding customer id[protected] mobile no-[protected]
This company had cheated me in the name of elite card their customer service representative call me for bajaj elite card on 12th march 2019 and asked for rs-4999/-and i made the payment (Payment receipt attached) they promised that they will deliver the card within 6 working days but till now i have not got the card because of this i cant able to transact further from bajaj finserv and my old card is also blocked. Please solve the issue and deliver my card to my address respectively. Disgusting service and also their elite card department's phone numbers were also irresponsible. And i had not received the vouchers also as they promised. Very very disgusting service frauding people. Kindly co operate and deliver the physical card please or refund my money.

Dear Sir,
I purchased a TV and washing machine in January 2019 under bajaj loan. My EMI amount was going properly till March. In April I had money in bank but no EMI was deducted. After 2 days of due date I get a call that due to technical problems ECS could not be done. I was sent a link to pay through paynimo. I paid using link. But I am still getting messages that 450 rs is due as delay charges. How is the delay from my side when I had bank balance and why should my CIBIL score get effected with no fault of mine. Please rectify this issue as I am a old customer.

Please provide me O.G. no.and medical card and hard copy of my son(Aditya sharma DOB 30-9-92) and his wife(Heena Bhardwaj,[protected]. Total amount policy is for ₹10lakh and amount is ₹10461 and EMI for 10 month 1047/- p.m. Three installments already cut from my account.

Kindly provide me the hard copy, medical card, O.G. no. Or stop making my EMI from my account. I did not receive yet any documents regarding this.

Please find the attached document for the further details. Kindly help me please.

Regards and thanks

Manoj Kumar Sharma
[protected]@gmail.com

Dear team,

My loan no: lan5l8dpf88983073 was already closed and all pending amount was paid. But still your team sent a message for a 300 rs dishonour charge will pay again. What is this? All my pending amount are already cleared, too many cash going. Pleaes do the needful, otherwise i will register a complaint against bajaj finserv in consumer court.

I got call form this no.[protected] for providing me a bajaj credit card after explaining me the offer.
The told me to send my pan, aadhaar and photo so that i'll will recieve card after 1 week.
Till now i don't recieved the card.
When i am trying to call this no. It has been switched off now.

I have send my pan, aadhaar and photo through whatsapp to this no.

I am scared that they will misuse of my details. Please help, let me know what action should i take from my side.

Hi its been 3 month complete so plz let me know when i can use my card for online purchase like amazon or flipkart
When i purchase something from online the n after entering card details it is saying technical error. Plz guide
And please let me know can i use my bajaj card for paying health insurance (Apollo).
And when can i use my bajaj card for other merchandise like shoppers stop

The customer care of bajaj finserv is calling for a loan which is not required from one month. They are calling daily three to four times in a day.
The call is coming from this number [protected]/ [protected]/[protected] and more numbers.
They want to apply for a loan which we don't required.
Please check that from next time there should be no calls.
Please grant our request.

On 05.04.2019 my emi card got hacked and a unknown person made purchase of r. S 39179 i also report in police station but no reply from police station so please help me. And the purchase made at 4.56 a. M in the morning. And by wokeup in the morning i see massages that contain the purchase details then i inform to bajaj finserv they told to inform police but no answer yet came to me...

My name is bhupender sharma, i purchased avenger 220street 2017 from haryana bahadurgarh branch bajaj motors, najafgarh road near bus stand bahadurgarh, i had not received noc even when cleared all the emis, i request you pls give me noc of my bike bajaj avenger 220street2017, registration number is hr-13m2588, plz solve my issue as soon as possible, i shall be thankful to you...

I have not applied for any loan and i was made to opt only for hdfc insurance plan. Whereas i got a sms stating insurance with loan application and the emi for insurance will start from may.
I was made a call from you company itself and they had all my data.
Kindly help if this a spam or some hidden offer that come along with some loan application
And deactivate any such loan which is activated without my consent. I once again mention, i have not taken any loan

I got a call from a person name rahul from bajaj finserve regards to disbursement of personal loan against policy mortgage of bharti axa and also stated at the time of loan disbursement you would be refunded with the amount paid for policy,
I took the policy and got the verification call and also i received a proper policy documents from bharti axa, however till now not received any loan in my account.
My phones/mails and messages are not getting attended.
I was given a time line of 15 days later it was communicated after holi, later it was told on march month end, later april 19 first week but no loan amount till now

Bajaj finserve people who were following up with the
Rahul, pooja, varsha
Contact number of above [protected]
Mail id [protected]@gmail.com

Hi,

I bought a sony led panel rs 49300/- from great eastern (Tonk road, near gopalpura bypass, jaipur, rajasthan) on october 2018. At that time the executive of bajaj finance sitting there told me that if i finance my tv through bajaj finserve i will get some amount approx[protected] cashback after successful repayment of 3rd instalment. But when i checked my account statement i have not received any cashback yet in my linked account. I literally felt cheated.

I have done already -
1) visit 2 times at local office which is located at ahinsa circle, jaipur.
2) i also raised the complaint on bajaj portal request number - sr12621530.
3) email on following mails - [protected]@bajajfinserv.in & [protected]@bajafinserv.in, nobody is not responding.
4) at last i went on same great eastern store from where i purchased the led, the executive of bajaj finserv gave me the number of manager of jaipur branch manager number is - [protected] (Ravi). As per our telephonic conversation he told me that i have done all the cashback in march, send your linked account statement on whatsapp. I did same as he said. I have called two times to know about the status but he is not picking the call. I am very tired to follow up nobody is not responding. I am very disappointed with your services. I will never suggest any one to go with bajaj finserv.

Please share your views on the same and advise me what should i do next.

Enclosure -
1) screenshot of mail content.
2) screenshot of whatsapp where i sent my bank statements.
3) screenshot of bajaj portal where mode of repayment is showing auto debt.

I paid for bajaj emi card but till date i have not received it. When enquired last time i was informed it returned from my house but after that it never redespatched. I was told now no physical card is required i can use the digital card. But i don't know my card card no.
Please help to get my bajaj emi card no.
My cuts i'd is[protected]
Regards,
Putul dan

This is in reference to LOAN a/c 404SPF10245862. I availed this LOAN from Bajaj Finserv 3 years back and changed my job almost 18 months back. I travel a lot hence asked your customer service guys to give me an account number or any other option using which I could make advance payments and monthly ECS could be stopped. Noone could give me that option.

I purposely stopped making payments then and have written on this FORUM couple of times previously as well. Last year, a legal manager named Rakesh called me and started abusing and then I told him I am not making payments as your collections agency keeps calling me to collect even cheque bounce charges wherein I am ready to make advance payments.

Even your portal doesnt give me that option. Before Rakesh called me another manager Murali V called me and gave me a link (HTTPs://mysite.bajajfinservlending.in/pay-overdue.aspx) finally where I could deposit advance payments and he promised all cheque bounce charges will be waived off and in future I could use this to make advance payments.

I waited for over 3-4 months and kept making payments every month but cheque bounce charges were not waived off and then I again intentionally stopped making payments after which Rakesh called me and gave me same link and promised me the same.

Your collections agency keeps calling me, last week I received a call again from someone named Anil Tripathi and his junior that they have issued a notice on my name for cheque bounce charges.

I called up Rakesh and he asked me to get in touch with gentleman named Bharat who I was informed is my account manager. I told him that I want to make advance payments every month, how can I do that, now he shares an account number and other options like PAYTM, above online link, etc. I made a payment on 29th of March, 2019 through PAYTM and told him the same day
that I have done the same. He informs he will update it and ensures ECS is stopped. Come Monday April 1, 2019, he messages me to confirm if I made NEFT payment on Monday, I told him I made it through PAYTM on Mar 29 and even forwarded PAYTM message confirmation which he acknowledged as well. Now this bugger tells me the same think, cheque bounce charges will be levied but he will update the payment on my account for April 2019. Today, I received a message from you guys which says ecs will be presented again. So i called up BHarat and asked him why didnt he update the payment on my account, he tells me it was adjusted towards late payment charges.

Issue 1: Your collections agency ( Balan collections) doesnot help customers. They are your trained robots who just want to take late payment charges from consumers without even knowing the whole issue. They can give me an account number just to deposit late payment charges but not to make advance payments. Ridiculous.

Issue 2: All your so called managers there (god knows which college did you hire them for) are trained to tell lies to consumers. Can I BE ROUTED TO SOMEONE WHO CAN GIVE ME A PERMANENT RESOLUTION FOR THIS ISSUE?

Issue 3: I have been a journalist, worked in government and corporate functions. Never in my life have I encountered such ###, such mother ### in my life. You guys are true Indian company who just want to ### consumers. But guess what, I am an educated consumer who knows his rights.

Issue 4: I dont use my ecs account anymore so nopoint putting ecs request there every month. I am ready to make advance payments even upto 10 days so that ECS can be stopped. Please make it happen.

Issue 5: Remove all late payment charges and adjust payment made on Mar 29, 2019 against april month.

Issue 6: Hire competent people who can serve consumers rather than harassing them.

Issue 7: I called up chairman's office no from your website[protected] which is invalid. Atleast update your website for god sake.

Issue 8: I called up MD office no[protected]. A gentleman spoke to me twice and asked me to call up CUSTOMER CARE at[protected]. Noone picked up on these two numbers.

Arrange a call back from someone senior who can help me out for once and for all.

Hi,

This is in reference to LOAN a/c 404SPF10245862. I availed this LOAN from Bajaj Finserv 3 years back and changed my job almost 18 months back. I travel a lot hence asked your customer service guys to give me an account number or any other option using which I could make advance payments and monthly ECS could be stopped. Noone could give me that option. I purposely stopped making payments then and have written on this FORUM couple of times previously as well. Last year, a legal manager named Rakesh called me and started abusing and then I told him I am not making payments as your collections agency keeps calling me to collect even cheque bounce charges wherein I am ready to make advance payments. Even your portal doesnt give me that option. Before Rakesh called me another manager Murali V called me and gave me a link (HTTPs://mysite.bajajfinservlending.in/pay-overdue.aspx) finally where I could deposit advance payments and he promised all cheque bounce charges will be waived off and in future I could use this to make advance payments. I waited for over 3-4 months and kept making payments every month but cheque bounce charges were not waived off and then I again intentionally stopped making payments after which Rakesh called me and gave me same link and promised me the same.

Your collections agency keeps calling me, last week I received a call again from someone named Anil Tripathi and his junior that they have issued a notice on my name for cheque bounce charges.

I called up Rakesh and he asked me to get in touch with gentleman named Bharat who I was informed is my account manager. I told him that I want to make advance payments every month, how can I do that, now he shares an account number and other options like PAYTM, above online link, etc. I made a payment on 29th of March, 2019 through PAYTM and told him the same day
that I have done the same. He informs he will update it and ensures ECS is stopped. Come Monday April 1, 2019, he messages me to confirm if I made NEFT payment on Monday, I told him I made it through PAYTM on Mar 29 and even forwarded PAYTM message confirmation which he acknowledged as well. Now this bugger tells me the same think, cheque bounce charges will be levied but he will update the payment on my account for April 2019. Today, I received a message from you guys which says ecs will be presented again. So i called up BHarat and asked him why didnt he update the payment on my account, he tells me it was adjusted towards late payment charges.

Issue 1: Your collections agency ( Balan collections) doesnot help customers. They are your trained robots who just want to take late payment charges from consumers without even knowing the whole issue. They can give me an account number just to deposit late payment charges but not to make advance payments. Ridiculous.

Issue 2: All your so called managers there (god knows which college did you hire them for) are trained to tell lies to consumers. Can I BE ROUTED TO SOMEONE WHO CAN GIVE ME A PERMANENT RESOLUTION FOR THIS ISSUE?

Issue 3: I have been a journalist, worked in government and corporate functions. Never in my life have I encountered such ###, such mother ###ers in my life. You guys are true Indian company who just want to ### consumers. But guess what, I am an educated consumer who knows his rights.

Issue 4: I dont use my ecs account anymore so nopoint putting ecs request there every month. I am ready to make advance payments even upto 10 days so that ECS can be stopped. Please make it happen.

Issue 5: Remove all late payment charges and adjust payment made on Mar 29, 2019 against april month.

Issue 6: Hire competent people who can serve consumers rather than harassing them.

Issue 7: I called up chairman's office no from your website[protected] which is invalid. Atleast update your website for god sake.

Issue 8: I called up MD office no[protected]. A gentleman spoke to me twice and asked me to call up CUSTOMER CARE at[protected]. Noone picked up on these two numbers.

Arrange a call back from someone senior who can help me out for once and for all.

I was purchased a vivo mobile through bajaj emi card. But after that my phone was theft on 28/3/2019. I have complained on local area police station. My digital fone safe account is 577DFSEB766075 on bajaj finserv. I'm calling lots of time on digital fone safe customer care number but they told we don't claim. Can you help me out for claim the policy?

I have purchased laptop of worth 41000rs they told me emi of 4295*7 and down payment is 13299rs with some charges so total cost of 43000rs after a week they called me and told me that the scheme of 7 emi is gone and you have to pay extra 1500rs and emi of 4888*6 so i have paid extra 1500rs after 6 instalments they called me and show me the loan statment in which shows i have to pay one more emi also they dont give me the reciepte of 1500 which i have paid

After the loan is cleared, i was not informed that the card needs to be manually deactivated.
So at the end of the year, i got a message saying that i have to pay them 117 rs for inactive fees.
Can you please deactivate it at the earliest?

Also, i tried to contact support, but all i received was an automated reply.
It was either "your date of birth does not exist in our records" or "your email id is not registered".
I couldn't register my email id, nor could i access my emi card, so i can know the emi card number.

All i have is this loan number: 4030cd65447548

An amount of rs. 117 is deducted through ecs from my savings account of sbi bank without any information. I don't have any outstanding amount with this company. Although i have not taken any loan from bajaj finance. I dont know the reason for the deduction. I totally don't understand after 3 year they apply these kind of charges which are totally irrelevant and never even intimated before deducting this amount.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on chauhan. [protected]@gmail.com

"sbi bank a/c no [protected] has been debited by rs. 117 on 25th march 2019.
Info: to transfer
P[protected]tr for ddr bajaj-auto