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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 178

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A
Ajaypal Singh Chouhan
from Udaipur, Rajasthan
Aug 22, 2018
Resolved
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Address: 313001

Dear sir, i
i Ajaypal Singh, not willing to have issued policy from bajaj Finserve on mobile After telephonic conversation, still policy is not cancelled. We request again pls. cancel my insurance policy on mobile and not cut emi of insurance policey. pls. Stop immediately otherwise i will go consumer Forum for Forcefully selling insurance policy.
my policey no.:- IM1679266
Lan No.:- 455DFS842357

Regards
Ajaypal singh
Sep 25, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2018
Bajaj Finserv Customer Care's response
Ajaypal Singh Chouhan, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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    G
    Gaurav M. Soni
    from Sarangpur, Madhya Pradesh
    Aug 22, 2018
    Resolved
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    Address: Ujjain, Madhya Pradesh, 456001
    Website: www.bajajfinsev.in

    I bought a smart phone with bajaj finsev emi plan. Everything was good on that day but one thing that i just hate and want to resolve asap. They told me after all processes and documentations that my emi will be of 1650/- rs. On 2nd of next month for seven months on my first emi they deduct 1650/- as they told me but on second emi they deduct 1959/- rs. And as i put only 1800/- rs. As my emi 1650/- to be deduct on that day but i got message from my bank that cheque is bounced and they charged me of 295/- rs. Of bounce charges after i tried to find the reason and i got to know that they insured my phone worth 1800/- rs. Without telling me and after bounced i charged 450/- to bajaj too so ultimately i charged of rs. 1000/- without any reason they did insurance even after my "no" to insurance. I wrote to bajaj already and they told me to reply me soon withing to working days but now its been a week and there is no response from them at all.
    Sep 25, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2018
    Bajaj Finserv Customer Care's response
    Gaurav M. Soni, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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      J
      Jalindar Pandharkar
      from Mumbai, Maharashtra
      Aug 21, 2018
      Resolved
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      Address: Pune, Maharashtra, 411014

      From last 1 year i am getting calls from bajaj finserve, regarding something called overdraft facility. I am not at all interested and evrytime i request those guys to put my number on dnd but everytime they say ok but next day same thing happens.

      One day i had fight as well, guy from other side abusing me for almost 15 minutes and surprisingly 2 days after again i got call offering same overdraft facility.

      Is there any way to stop there calls, i am completely tired

      Ph no - [protected]
      Sep 24, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2018
      Bajaj Finserv Customer Care's response
      Jalindar Pandharkar, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
      Dear sir,

      I am saradha i have purchasing in Haire Tv and Washing machine for 3 months before. I had registered no is [protected]

      Kindly change the mobile number.

      My Number is [protected] please update this no.

      Thanking you
      'Saradha
      [protected]
      We use card 2015 onwards when i made emi mistake they will block the my card kindly request unblock my card
      card no:[protected]
      Justin Nadar's reply, Aug 16, 2018
      we used card no:2030400021956802 please kindly unblock the card
      Dear team
      my existing mobile no :-[protected] this no is susspend in mbile operator
      kindly change my mobile no :-[protected]
      this is also my calling no .if you are not geting kindly call me
      List of Documents submitted - 403SHL34033197 and 403SHL34233657. I have wrote an email 24th July to get the information. They told me they will get back to me with in 7 business days. After that there is no response from Bajaj even I have escalated to the next level.

      Someone help me to get the information?
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        R
        Rajesh2190
        from Ambur, Tamil Nadu
        Aug 21, 2018
        Resolved
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        Address: Chennai, Tamil Nadu, 600053

        Since my cibil score was low i took an report in which it shows i have loans in bajaj finance i have took a loan of a/c:4030cd26882027 worth rs; 8944 due amount to be payed. Which actually i haven't took any loan in they organisation because of this my score are getting lower. I can't even apply any new loans because of this issue. Kindly help me to resolve this issue if possible..
        Sep 25, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Aug 25, 2018
        Bajaj Finserv Customer Care's response
        Rajesh2190, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
        Aug 31, 2018
        Updated by Rajesh2190
        I have submitted a mail to [protected]@bajajfinserv.in but the issue haven't solved yet and this is the complete registration number SR02897030 received form Bajaj finance
        I purchased a vivo v9 they issued a fone safe loan with it now it's sending me text daily so kindly plz stop my fonesafe loan with Lan no 424DFS83513729 as I was already refusing on the purchasing date even.
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          A
          ariweighing
          from Chennai, Tamil Nadu
          Aug 20, 2018
          Resolved
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          Address: 626110

          Dear bajaj finserv,

          My self chithrakkani g. I don't want insurance policy and i don't have time to visit your branch. I don't know you, people, why not cancel my policy. I also contact this no. [protected]. For cancel, the insurance policy but your executive don't pick my phone to continue.

          My loan insurance application no. 450ctb84614259. So, please cancel my policy name cpp asset care.
          My email id [protected]@gmail.com
          Sep 25, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Aug 25, 2018
          Bajaj Finserv Customer Care's response
          ariweighing, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
          Hi,

          Please remove my number [protected] from marketing calls. This is happening with out my consent. I am not sure how you got my number and making multiples call from different numbers a day. It's irritating me.

          Kindly take action other wise I will take a legal action.

          Thanks,
          Pradeep
          Dear Customer,

          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

          Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

          Regards,
          CPP Team
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            L
            lkoboysunny
            from Lucknow, Uttar Pradesh
            Aug 20, 2018
            Resolved
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            Address: Lucknow, Uttar Pradesh, 227205

            Dear Sir,
            I have taken a personal loan of amount Rs 3, 11, 000.00 from Bajaj Finserv at the rate of 13.14% interest per Year for term of 5 Years. Bajaj Finserv has made my emi Rs 8, 589.00 per month and 5 emi has been deducted in my bank account per month. Some days ago i checked my emi detail on internet with an emi calculator at given rate 13.14% for 5 years of terms period. Then i saw at this interest rate emi is Rs. 7099.00 per month and which emi is dedcting in my account rate of interest is 22% per year. I complained from bajaj finserv office about this orally But No solution made for me about this.
            So Please Sir Solve my problem and give me perfect advise about this situation.
            Sep 26, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Aug 21, 2018
            Updated by lkoboysunny
            Dear Sir,
            I have taken a personal loan of amount Rs 3, 11, 000.00 from Bajaj Finserv at the rate of 13.14% interest per Year for term of 5 Years. My Loan Account is 456PHT66338693. Bajaj Finserv has made my emi Rs 8, 589.00 per month and 5 emi has been deducted in my bank account per month. Some days ago i checked my emi detail on internet with an emi calculator at given rate 13.14% for 5 years of terms period. Then i saw at this interest rate emi is Rs. 7099.00 per month and which emi is dedcting in my account rate of interest is 22% per year. Bajaj Loan agent which made my loan file did not told me about this interest rate. He told me only 13.14% per year rate of interst rate. So Please revised my loan emi against 13.14% rate of interest rate. which become Rs. 7099.00 per month.
            Verified Support
            Aug 24, 2018
            Bajaj Finserv Customer Care's response
            lkoboysunny, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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              S
              suhailm4u
              from Mumbai, Maharashtra
              Aug 20, 2018
              Resolved
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              Address: 560077
              Website: bajajfinserv.in

              I have bought thed igital camera on july 12th 2018 and i have paid all charges required for the card formation.
              And processing charges at the time of purchase. I have seen that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs july-18. I do not understand that why the above mentioned amount has been deducted...
              Oct 7, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Sep 03, 2018
              Bajaj Finserv Customer Care's response
              suhailm4u Hi, Greetings from Bajaj Finserv! With reference to your post, we request you to kindly visit our nearest branch at https://www.bajajfinserv.in/reach-us. Thank You!
              Dear sir, My name is sarita Kotecha bajaj issue life insurance against personal loan my loan application no-6R7GPL83067237 I would like to cancelled life insurance policy.
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                H
                hbhanpurawala
                from Ahmedabad, Gujarat
                Aug 20, 2018
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                Bajaj finserv without any prior authorization deducted rs.118 from my account with particulars "bajajfin_mndtvrfchgs_july18".

                I asked the bajaj finserv executive twice before availing this that about any hidden charges and he said no there are no charges at all.

                Then, what is this charge for?

                Also, there is no way to speak with a bajaj finserv executive on phone. This is outrageous.
                Bajaj Finserv customer support has been notified about the posted complaint.
                MY ID:1229056
                Iam a old customer, In may 2018 one cheque was bouns after few days i will paid the due amount but still now my EMI CARD is inactive, so please remove the block immediatly so that iam not able to purchase anything.
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                  L
                  lucky_guys2000
                  from Vikasnagar, Uttarakhand
                  Aug 20, 2018
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                  Address: Karnal, Haryana, 132001

                  I am naresh sharma, mobile no [[protected]]. On 12 august, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4999 earliest.

                  Later on 12 august. I made the payment through my bajaj emi card (Rs 4999/-). Payment was debited successfully and i received a mail in this regard (An image file is attached).

                  Sir ur representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card.

                  Sir, i would request your good selves to kindly do the needful earliest.

                  Thanking you sir
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear sir,
                  Kannan here.
                  I am applied for bajaj elite emi card. Amount of RS 4999 has been deducted towards this Elite EMI card successfully from my account. Once it was deducted after there is no other information from bajaj elite emi card regarding this. I called customer care to the reason. I m not able to connect u pupils to know my status of elite emi card. Kindly consider this mail in urgent manner and reply immediately.
                  Kannan
                  [protected]
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                    N
                    nileshraskar
                    from Pune, Maharashtra
                    Aug 20, 2018
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                    Address: 411028
                    Website: www.bajajfinserv.in

                    I don't have any requirement to use the issued bajaj emi card for any purchase.
                    Why have i been charged rs. 117 as card inactive fees which is debited directly from my savings account without my consent.
                    Do you want me to use this card even if i don't have any requirement? This is forcing to customer and illegal. Multiple times called on customer care number but didn't connect. Instead received many promotional call from bajaj finserv and tried to explain the executive who said this is not right department. It is just looting the customer.
                    This is a unethical act which is not expected from a big company like bajaj finserv.
                    I am loosing my faith for this company.
                    Please reverse the amount as soon as possible.
                    Customer id 10393919.
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    I was using my bajaj finder card since last financial year 2017, i took loan and closed it within 6 months completed EMI successfully without any bounce nor late EMI. It means I was using my card and it was not inactive. So how can you apply inactive fees on me. Just before 6 month it was active and last emi paid on December 2017. get this sorted.
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                      G
                      gujju dhamaal
                      from Salaya, Gujarat
                      Aug 20, 2018
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                      Address: Surat, Gujarat, 395008

                      Hello sir bajaj finserv sa muja call aaya tha Loan kalya
                      Muja nicha diya gaya number sa call aya tha
                      [protected]
                      [protected]

                      Aapka puara adres or sab bajaj ka Natalya badma mane mare ditels dee or usna mara Bank account sa 10000 nikal laya hee
                      Mara satha fraud kiya hee uska call regarding bhai hee sab kuch he
                      Me police station javu ga cas karu ga
                      Bajaj ke upar
                      Mara contact number [protected]
                      Mara name Jayant Patel he

                      Abhi tak muja bajaj Finserv Koy bhi ans... Nahi mela hee please help muja loan To nahi mela lakin Mara pasa sab le gaya
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        T
                        T R David
                        from Bengaluru, Karnataka
                        Aug 18, 2018
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                        Address: Kolkata, West Bengal, 700153

                        Both emi is completed in 2016, but so long after, unusual amounts are deducting from my account, accordingly i went to kolkata salt lake off, they said bounce charges in account of:-
                        1. A/c no.410dpf13732604 due re.8025.00
                        2. A/c no.410dew13732666 due re.9191.00
                        Total re.17216.00
                        On 14/08/2018 deducted from my a/c re.5812.00
                        Balance re 11404.00
                        Dear sir, this amount is very hard to me, kindly may consider please.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          A
                          amitnet007
                          from Gurgaon, Haryana
                          Aug 18, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                          I got a call from advisor g on behalf of Bajaj fin serv for overdraft loan and being forced to take as being unaware about OD they made false statement and charges and said no charges will be applicable unless i use the amount sanctioned and can pay any time i like only 64 rupee will be charged per day when i got information of hidden charges from bajaj after getting the bajaj docket filled by advisor g sent the agent at home who only took my signature on docket and after getting aware o[censored]nnecessary charges being applicable and lots of discrepancies in statement of advisor g i asked them to stop disbursal of amount keeping all Bajaj team and advisor g team, but they still disburse the amount which was returned on same day of disbursement as i had already asked them not to disburse i had all calls proof and mail proof of submitting a written complaint that i will not continue with bajaj team and advisor g team, now they are harrasing me and not closing loan account which i had asked them to stop 2 days priorly and they are pennalising 4% charges for fourclouser and 2999 +2999 charges for flexi loan and benifit report and also 50 rupees for stamp all charges including GST, Mr sharad and bajaj team are not providing any solution and forcing me to pay amount for fourclousre for that amount which i had not used even and returned after their mistake of disbuirsement, i want to file harrasment case and also false pennalising and not closing my loan account which they opened without my consent and making even false statement.
                          Oct 4, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2018
                          Bajaj Finserv Customer Care's response
                          amitnet007 Hi, Greetings from Bajaj Finserv! With reference to your post, we request you to kindly visit our nearest branch at https://www.bajajfinserv.in/reach-us. Thank You!
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                            V
                            Virender Lamba
                            from Chennai, Tamil Nadu
                            Aug 18, 2018
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                            Address: Jamnagar, Gujarat, 361008

                            Hi, My Name is Virander Lamba, Customer ID:1578213. I am existing Bajaj Finance customer since 2014.

                            Regret to say that my emi card is temporarily blocked with out any prior notice inspite of regular payment.

                            Tried to contact customer care but no one has picked up phone.

                            Highly disappointed. Request you to unblock my EMI Card as i am in urgent need of card.

                            Thanks
                            Virender Lamba
                            Customer ID:1578213
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              A
                              Azeem157
                              from Delhi, Delhi
                              Aug 18, 2018
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                              Address: Mumbai City, Maharashtra, 400037

                              I had made the emi in the month of feb’ 18 i tried making payment trough the bajaj finserv app but every time it fails i got the call from customer care i explain them the issue that i am unable to make the payment via app and now you will charge me without any reason, he shared the link by giving an apology that due to “server down payment was not successful & i am sending you a fresh link kindly make the payment” i told him that this is bajaj problem don’t charge me he said yes we won’t charge anything you please make the payment i immediately made the payment, but now after 6 months i am getting call from bajaj finserv to make the late payment. Why this fraud and they are threatening for my cibil score.

                              My bajaj loan no. 405cdd41143872.

                              Why should i bare this is bajaj finserv problem there server is down and made the payment and you guys are harassing me.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Aug 23, 2018
                              Updated by Azeem157
                              Nobody from Bajaj Finserv is bother to reply, they are just fake company looting the people.
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                                ALL SUCCESSFUL PEOPLE BIOGRAPHY
                                from Vadodara, Gujarat
                                Aug 18, 2018
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                                Address: Surat, Gujarat, 395008
                                Website: Bajaj

                                Hello sir bajaj finserv sa muja call aaya tha loan kalya
                                Muja nicha diya gaya number sa call aya tha
                                [protected]
                                [protected]

                                Aapka puara adres or sab bajaj ka natalya badma mane mare ditels dee or usna mara bank account sa 10000 nikal laya hee
                                Mara satha fraud kiya hee uska call regarding bhai hee sab kuch he
                                Me police station javu ga cas karu ga
                                Bajaj ke upar
                                Mara contact number [protected]
                                Mara name jayant patel he
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Hello sir bajaj finserv sa muja call aaya tha Loan kalya
                                Muja nicha diya gaya number sa call aya tha
                                [protected]
                                [protected]

                                Aapka puara adres or sab bajaj ka Natalya badma mane mare ditels dee or usna mara Bank account sa 10000 nikal laya hee
                                Mara satha fraud kiya hee uska call regarding bhai hee sab kuch he
                                Me police station javu ga cas karu ga
                                Bajaj ke upar
                                Mara contact number [protected]
                                Mara name Jayant Patel he

                                Abhi tak muja bajaj Finserv Koy bhi ans... Nahi mela hee please help muja loan To nahi mela lakin Mara pasa sab le gaya
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                                  A
                                  Aashiq123
                                  Aug 18, 2018
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                                  Address: 380022

                                  I'm aashiq khetani. During one of the payments of emi my bank made a mistake and the check got bounced. Due to that i was unable to pay for my emi. This lead to unnecessary charges from bank and bajaj finance of 18, 500 rs. I tried my best and visited bajaj finance main offices and also bank many times but they didn't respond at all. Through this complain i want to know how should i again continue my emi's and will i get the money back from the unnecessary charges.

                                  I'm ready to pay the necessary charges which i have to pay for my continuation of emi.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    P
                                    prabhu red
                                    from Coimbatore, Tamil Nadu
                                    Aug 17, 2018
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                                    Address: 600053

                                    I purchased mobile and without any information given to me bajaj finance have changed me rs 265 /- i do not want any insurance. Please do not add rs 265 to my loan account 403dfs84459909.

                                    As mobile manufacturers are already providing insurance why do we need to buy any other from bajaj finance.

                                    Customer id 76756244

                                    My name:jeba samathana prabhu. J
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      R
                                      RVenkat2105
                                      from Delhi, Delhi
                                      Aug 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600040

                                      On 5th July 2018 suddenly I saw a charge 2404 INR charged on bank account naming "BAJAJ FINEMI-BF[protected]", when I checked with my bank I came to know that during the 2013 I had taken a consumer loan for which I am getting charged, when I pulled my Bank details I found that all EMI's related 2013 purchased is paid and there no balance, when I dropped email to "[protected]@bajajfinserv.in" they called me back[protected] and on discussion it was found that some one has taken Vivo mobile on 28th May 2018, they said they want my PAN card or Aadhar card # for further verfication, I have replied to the along with my PAN card (8/5/2018 1:51 PM). since then I do not see any reply from them till now.

                                      By now I have paid 2404(05th July 2018) + 2374.00(05th August 2018).
                                      Oct 1, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 25, 2018
                                      Bajaj Finserv Customer Care's response
                                      RVenkat2105, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
                                      Sep 05, 2018
                                      Updated by RVenkat2105
                                      Let me give share the funny thing which Bajaj Finserv has done, they charged from my bank account as My name matched with person who had actual taken loan.

                                      After lots of struggle and follow up I got my refund.
                                      .I am also changed with 4, 425.00
                                      details as shown below
                                      4 nov 2019 bajaj finemi-bf131117_[protected] 14 nov 2019... 4, 425.00

                                      i do not know for what they are charging with me...

                                      I made complaint but no responce...
                                      AM also charged with same transaction description.

                                      with amount of RS 707

                                      please guide me to get rotund

                                      Derails

                                      BAJAJ FINEMI-BF[protected][protected] 19 Aug 2020, RS 707.00
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                                        anu33shri
                                        from Chennai, Tamil Nadu
                                        Aug 17, 2018
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh, 226010
                                        Website: www.bajajfinserv.in

                                        Dear Bajaj,

                                        The Bajaj Consumer portal website is worst in it own segment.
                                        It look professional, but while using it is very complicated website ever developed it not work smoothly.

                                        Following problems I am facing :-

                                        1. When i foreclose the account through paying from Paytm it is not accepting,
                                        my question is why you put Paytm there if you not want to accept any payment.

                                        2. The Customer care is there but there is no option to call phone officer, are you saving money by not providing calling facility.

                                        You have idiotic type of service.

                                        Please improve.
                                        Sep 25, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 25, 2018
                                        Bajaj Finserv Customer Care's response
                                        anu33shri, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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