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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 179

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V
vijayc25
from Chennai, Tamil Nadu
Aug 16, 2018
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Address: 603210

Am taking 200000 personal loan from Bajaj finance. Recently I lost my job, so last two months am not paid my emi. One of the recovery agent reached my home and started abusing me infront of my neighbours and I felt so ashamed and pitty for myself but there is nothing I could do.

I know I have made a big mistake of my life and I am really sorry for it but what could I do? I am not sure how to deal with such harassment. I know that my loan would not be waived but can I get the amnesty of time till I get a better job and I dont have to face legal challanges?

Please help...
Oct 1, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2018
Bajaj Finserv Customer Care's response
vijayc25, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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    R
    Rishi 4k
    from Ladwa, Haryana
    Aug 16, 2018
    Resolved
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    Address: Kurukshetra, Haryana, 136118

    Bajaj finserv block my emi card my name is rajnish Kumar my no is [protected] i have paying all my emi on time never miss any emi all on time paid but bajaj finserv block my card bajaj finserv dont tell me they are going to block my emi card without any reason they just block my card
    i m bajaj finserv valuable customer but their customers care support also not helpful they just told you do what u want to do but they never help i take personal loan from bajaj finserv of 136000 i have asked for 175000 rs loan but their customers representative said to me that i have to continue this loan as 136000 and bajaj finserv will add the amount of loan as 175000 after 5 months but when i go them to bajaj finserv office their loan department said they dont add any amount of money at all just paid this amount full after they give another loan but when i take loan of 136000 i need of 175000 but i said ok if bajaj finserve said they will add rest amount in 4 to 5 months but when i go to them they said their no kind of scheme about this type of loan amount add they are all just fake people in bajaj finserv kurukshetra branch give wrong information to me i want resolve all my problems immediately
    Sep 26, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Aug 25, 2018
    Bajaj Finserv Customer Care's response
    Rishi 4k, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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      A
      Abdul1986
      from Hyderabad, Telangana
      Aug 16, 2018
      Resolved
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      Address: Hyderabad, Andhra Pradesh, 500050
      Website: www.bajajfinserv.in

      Bajaj Finserv added CPP TELE BINDING(400CTB[protected] insurance to my account without my approval. This is shameful service by BajaFinserv. I was thinking to opt-in other services of BajaFinserv and now i know their service. So i am going to stop all my other services with BajajFinserv.

      they do unauthorized activity with user account and this is completely illegal.

      Bajaj Finserv please cancel it. I tried to call the customer care number many times and sent email to Grievance Redressal and Customer Experience Head about the issue but not response.
      Sep 25, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Aug 16, 2018
      Updated by Abdul1986
      Bajaj Finserv intentionally hiding the method of cancelling the CCP. I am checking their FAQ page there is no proper information to cancel it.

      "The customer can call CPP/Bajaj Finserv’s Toll free numbers to cancel the membership." -- All customer care call are going IVR which then leads to no where.
      Verified Support
      Aug 25, 2018
      Bajaj Finserv Customer Care's response
      Abdul1986, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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        K
        Kavita Umachagi
        from Hyderabad, Telangana
        Aug 16, 2018
        Resolved
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        Bajaj finserv has provided loan using my pan card number.

        My cibil score has reduced from 800 to 600.

        The fraud loan person has not paid amount.

        Below are the loan details

        Fraud loan account number
        1] 404CDD18332008

        Other finance companies are not providing me home loan because of this. This is un-necessary harassment caused to me as my builder has raised a demand and my finance company is not able to disperse the loan due to cibil issues. I am behind bajaj finserv to resolve this issue leaving my office behind.

        After talking to bajaj it has come to my notice that the person who has taken loan is absconding and the person from bajaj (Or bajaj agent) who has provided the loan is also absconding.

        I am planning now to take this to facebook and file fir and other media through my channels.

        I have attached the document for open of the fraud accounts

        What i require from bajaj finserv
        1. Quick resolution on this fraud account
        2. Updation of my cibil details to remove these loan accounts
        3. Updating of my cibil score to previous score which was there before these two loans were taken.

        4. Apart from this i would require a compensation of the harressement i am facing due to inability of bajaj finance to monitor the fraud and causing unnecessary problems to general public.

        How can anyone provide loan like this??? I would require an answer from bajaj on this.
        Sep 26, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Aug 25, 2018
        Bajaj Finserv Customer Care's response
        Kavita Umachagi, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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          A
          Anjana_1610
          from Pune, Maharashtra
          Aug 15, 2018
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          Address: 411002

          The loan was completed in march this year refer "402dpf41261397". I have two issues with bajaj finserv:

          1. I was tricked into buying a emi card. The agent charged an extra 450 saying it is card fee. He never mentioned there was a fee. He just gave me a bunch of papers and took my signature. Very unethical business.

          2. Recently i saw a sms saying bajaj emi card "inactive" fees of 117 rs. How and what is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive?

          Please escalate this email to the highest authorized person and find a solution to this problem.

          Awaiting reply asap

          Anjana rajesh borana
          Bajaj Finserv customer support has been notified about the posted complaint.
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            J
            jeet singhariya
            from Jodhpur, Rajasthan
            Aug 15, 2018
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            otp not received by online shopping

            Address: 341502
            Website: [email protected]

            Dear sir
            Myself dharmendar s/o naresh
            I am unable to the online shopping by my bajaj card the reason are nach (Ecs) otp cannot received at my mobile no
            Kindly request for you please update properly my banking details.

            I m attach my bank passbook cheak it
            Please sir update it

            I m waiting for your feedback

            My register mobile number
            [protected]
            My loan...
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            S
            Shahidsha
            from Bengaluru, Karnataka
            Aug 15, 2018
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            Address: 560076

            Hi Guys,
            Just wanted to share my feedback about Bajaj Finserv. I had a very bad experience with Bajaj Finserv. One of my Consumer loan No 4040CD00519384. This was a simple consumer Loan taken from Bajaj Finserv for purchasing an AC. The complete EMI has been paid for the same. Bajaj Finserv has also issued the NOC and Loan clearance certificate mentioning the EMI paid every month with zero due left. However Bajaj Finserv has incorrectly updated the loan not to have paid completely on the Cibil. Also they have sold my account to Kotak to recover the money of Rs. 11687. Bajaj Finserv wants to wash off there hand and hence asking me to contact Kotak for further communication. Upon requesting them to sort this out for about 6 months, they have yet not been able to fix the issue. Instead they mention that the Loan has not been cleared and the NOC has been issued incorrectly/ by mistake and hold no good. This is such a discusting situation adn now they have started ignoring my email as well. I am taking this to the Consumer Court and also wanted you guys to be aware of how unsafe it is to take a loan with Bajaj Finserv. Find the attached proofs of the unhelpful email communication and recorded voice clip for the conversation i had with Bajaj Finserv. Also find the copy of the NOC and the clearance certificate where they have mentioned that there is no due left. Find the screenshot of the incorrect update on Cibil as well.

            Shahid Akhtar
            [protected]/ [protected]
            Bajaj Finserv customer support has been notified about the posted complaint.
            Sir my card ex date and cvv number kya hai pta krna hai number to mill gye card ke but cvv number and ex date not
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              N
              Neha8307
              from New Delhi, Delhi
              Aug 15, 2018
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              Address: Dehradun, Uttarakhand

              I have been noticing that unauthorized deductions of rs. 295 + rs 295 are being made from my sbi account on 15'th. Aug'2018. I dnt have any pending emis. Two more emi's are left which wil b completed in october, so, this month i have paid this month's emi on 7th. Aug'2018 with penalty, the loan account number is 545cdd64477384

              Please resolve this if these deductions continues i will have to take severe action against bajaj finserv. I want my amount back to my bank account within 2 days of time...
              Sep 26, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Aug 25, 2018
              Bajaj Finserv Customer Care's response
              Neha8307, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
              Payment for your Amazon.in order #[protected] has been declined..

              Congratulations on successful processing of loan a/c no 6C0ERF84103568.

              plzzz close...
              This is Dibyendu Kar, a customer of your Company. I have a complain to your Customer Care executive behavior.
              Executive No.-[protected].
              I know about my late payment due to my financial problem.
              *My due of Loan only 2 EMI.
              So, that is not a system to asked any claint.
              *Kindly look into the matter & rectify this..

              LAN:- 4100CD46763843.
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                A
                Aditi Wath
                from Ahmedabad, Gujarat
                Aug 14, 2018
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                Address: Nagpur, Maharashtra, 440018
                Website: www.bajajfinserv.in

                We had consumer Loan for Rs.16000/= from Bajaj Finserve, we paid all installments regularly except one because that time we transfer to another city & not operate that bank a/c after we reached to bajaj finance office, deposited last installment also but we are not getting noc from your office.

                After complaint to web site wecare. they replied that there are 5000/- overdue balance. Our last pending installment we paid on 21/06/2018 for rs.2100/= & asked for noc but on dt.21/06/2018 in our a/c they are asking us for overdue of Rs.2000 other than 2058/= of installment. We make payment against installment & asked them for overdue charges how they are charging. only one installment was pending & now on dt. 14th August they are asking us for after payment of loan installment of Rs.2100(Last payment of installment) against 5000/= overdue. (Note for Rs.2058/= install. for 8 months, loan taken for 8 months, 1 installment remain till 21/06/2016)
                within 8 months loan period for 16000/= overdue showing 5000/= what is profit margin? whether all these are correct.

                (Sir we made all our loan installment & we are ready to pay if any return charges but we are not liable to pay such big amount as overdue, please also cheque where this person deposited Rs.2100/=against installment or overdue.

                Please resolve this matter & issue us NOC for the same.
                Sep 25, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Aug 25, 2018
                Bajaj Finserv Customer Care's response
                Aditi Wath, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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                  R
                  Ravikumar_kp
                  from Chennai, Tamil Nadu
                  Aug 14, 2018
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                  Address: Visakhapatnam, Andhra Pradesh, 530016

                  DEAR SIR /MAM
                  I received a phone call from bajaj finserv visakhapatnam dated 14/08/2018 at 02:18 pm from mobile no. [protected] by a lady and she said directly to me that pay your due loan emi (related to water purifier) she gave targeted time by 4:00 Pm today otherwise she come with team members to my house visit and challenged to take the water purifier from my home.
                  then my query is that- is there any staff of bajaj finserve having right to misbehave with customers or not please reply me soon
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear sir.
                  I am Prakash Govinda Karwate from Malegaon. I want to unblock my emi finserv card .
                  Mob. [protected]
                  Experia ID.39592322
                  Card no.[protected]
                  Pl urgently unblock my card.
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                    N
                    Niyati Uppal Khurana
                    from New Delhi, Delhi
                    Aug 14, 2018
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                    Address: 122002

                    I have got a call today on 14th august at 10.01 a. M. The girl mentioned her name as komal. She said that i have not paid my emi and i asked her about the details. Then she started shouting and misbehaving with me... What kind of customer service is this that i can't even ask my due amount... She harassed me... I asked her to hand over the phone to your manager... Then in a very bad way she said that there is no manager, i am the manager. Then she shouter for another minute... I have 6 emi going on... I am your regular customer and this is what i get in return... I will definitely think twice to again trust you guys... And i am trying to call on your customer care, surprisingly there is no option to talk to the executive... I don't usually complaint but she crossed all her limits. I need an immediate acrion. Or else i will go the court for harrasing your customer and will make sure that you guys will pay for your uneducated staff... Coz u guys should educate them how to talk to the customers... Call me at [protected].
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      P
                      Prasanna Sridhar
                      from Chennai, Tamil Nadu
                      Aug 14, 2018
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                      Address: 600091

                      I have been noticing that unauthorized deductions of Rs.117 are being made from my CUB bank account. I DO NOT have any pending EMIs in bajaj finserv. I have completed all the EMIs for the loan account number 4030CD00206656.

                      Please note that if this continues I will have to take severe action against bajaj finserv. I NEED my hard earned amount back to my account within 2 days of time.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      This complaint is regarding the cpp assest care. Can you please cancel the cpp assest care membership on my LG washing machine which i bought recently near by store with an Bajaj finserv EMI. And with an assest care no: AC1546630. Because i dont need this warranty service, please be cancel before this activated.
                      I ordered a phone on 6 august 18 on flikart using bajaj finserv no cost emi later on 7 august it was cancelled without delivery] but i got messege loan is approved and on app i am seeing three emi september octber november, please cancel the loan and how much time will it take
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                        P
                        Pillai93
                        from Bhusawal, Maharashtra
                        Aug 12, 2018
                        Resolved
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                        Resolved

                        I had taken a loan from bajaj finance some months prior. I pay the emi amount every month on time but still your employees keep calling me daily 7-8 times, reminding me to pay it.
                        It is causing me huge trouble and annoyance. Please stop calling me on my number 91-[protected].
                        It is a great way to lose customers. I'll never be taking another loan from you. Stop calling me!!!
                        Sep 27, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 25, 2018
                        Bajaj Finserv Customer Care's response
                        Pillai93, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
                        I am total emi paid plz unbolck my carde
                        srahul landge's reply, Aug 7, 2018
                        unblocked my ani carde
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                          P
                          Pavan956
                          from Khammam, Telangana
                          Aug 12, 2018
                          Resolved
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                          Resolved

                          Respected sir iam from warangal i have applied for emi in bajaj finserve your agent has saved my wrong date of birth i kindly request u to change my date of birth is this date 01.07.1967. I am requested once to change my dob,
                          Which was mentioned wrong at that time. Please help as soon as possible thanking you my detials chelika sarojana#loan no:-592dpf78272015
                          Sep 25, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 25, 2018
                          Bajaj Finserv Customer Care's response
                          Pavan956, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
                          If your customer executive officer dont have sence then how do you give him job.
                          Nonsence people he enter wrong mobile no thats why i cant buy mobile online.
                          Usless people do something for that.
                          If You have courage then call me on [protected]
                          Or email id [protected]@gmail.com
                          Dear
                          Team
                          I took a loan from Bajaj Finserv, I talked about the interest rate on the phone and the interest rate was different from the loan passing by the loan so please Guid me
                          Dear manager

                          I recently purchased vivo v9 mobile with 9EMI s.and also with out my permission cop telebinding activated also cut extra money for cop telebinding..so deactivate that cop telebinding..as early as possible..
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                            A
                            Abinash kumar Sharma
                            from Kolkata, West Bengal
                            Aug 11, 2018
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 1234

                            Sir, my name is abinash kumar sharma. I live in kolkata i bought a phone in 25/02/2018 sales men suggest me you bought a phone insurance that will if your phone damaged in future you will claim it but sir now a days this situation in my life and i have given all details my damage nokia 5 phone but they said this is not enough details. I sent u phone details.
                            Sep 26, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 25, 2018
                            Bajaj Finserv Customer Care's response
                            Abinash kumar Sharma, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
                            I heve 25 days mobile loss my phone my phone is missing help me
                            My name is
                            Dharmesh talaviya
                            My no. [protected]
                            My missing phone imei no
                            [protected]
                            I heve a polic complen
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                              V
                              VaradVNaik
                              from Mumbai, Maharashtra
                              Aug 11, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400067
                              Website: www.bajajfinserv.in

                              This is Vinod Naik and I had a personal loan with bajaj finance and when there are my mood changed(as I thaught they cheated with me) I made a force closure payment for loan and I thought my loan was closed and I felt happy but the strange and such a worst behavior with bajaj is even though I made my outstanding loan amount they deducted this month emi.

                              Tried calling many time to customer support number but no luck. The IVR process telling same thing again and again but didn't even connected to the executive. Such a shame to such a big name.

                              My registered mobile number with loan account is +91 [protected]
                              Thanks,
                              Vinod
                              Sep 27, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 25, 2018
                              Bajaj Finserv Customer Care's response
                              VaradVNaik, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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                                A
                                Ashwathi Praveena
                                from Idukki, Kerala
                                Aug 10, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600129

                                Hello
                                I have a account in bajaj finserv. The problem is that your employee/office registered wrong mobile number in my contact so i request you to correct my registered mobile number in contact details.

                                Here are my details:

                                Name: praveena

                                Wrong registered mobile number: end with 1837

                                Correct mobile number: [protected]
                                Mail i'd : [protected]@gmail.com

                                Please solve my problem it causing my so much inconvenient
                                Sep 25, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 25, 2018
                                Bajaj Finserv Customer Care's response
                                Ashwathi Praveena, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
                                Sir l request my Nirbhan Singh application cancelled Lone nahi lena hai lone application no sf83418614hai mene baat ki Lone nahi lena hai phir application kyo me camplend karta hu my requests thinks
                                Nirbhan Singh's reply, Aug 5, 2018
                                Lone cancelled
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                                  dinnu123
                                  from Harda, Madhya Pradesh
                                  Aug 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bathinda, Punjab, 91

                                  Respected sir/ madam

                                  As i have not availled any mobile insurance from you then why bajaj finace decuted my installment
                                  Please cancel my mobile insurance and refund in my account the respective amount
                                  Its hardly request to you please refund my insurance amount as i dont need for the same for this mobile

                                  Wtih regards
                                  Dinesh singh negi
                                  [protected]
                                  Sep 25, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 25, 2018
                                  Bajaj Finserv Customer Care's response
                                  dinnu123 Dibin Mohan, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                                  Verified Support
                                  Aug 25, 2018
                                  Bajaj Finserv Customer Care's response
                                  dinnu123, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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                                    N
                                    nareshdande
                                    from Hyderabad, Andhra Pradesh
                                    Aug 10, 2018
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                                    Address: Kurnool, Andhra Pradesh, 518501

                                    No response from bajaj finserv to my mails. So many mails i have sent with video proof to wecare bajaj but there is no single mail from their side.in this way they r treating customers. On 13 th july at 4:55 pm i had given icici bank details along with cancellation cheque. Till now my bank details not linked to bajaj finserv account. My mobile number is[protected]. Where my given bank details gone. Why bajaj people are not responding to my mails.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Aug 13, 2018
                                    Updated by nareshdande
                                    I request consumer people plz respond. The Bajaj Finserv people r planning to miss my payment again So many mails I have sent regarding my given documents on 13 th July 2018 at 04:55 PM. I asked them to where my given ICICI BANK DETAILS GONE. I[censored] HAVE MY DOCUMENTS WHY U PEOYR TAKING SO MUCH TIME TO LINKED MY GIVEN BANK DETAILS TO BAJAJ FINSERV. There is something wrong from their side. Bajaj Finserv people plz respond to my mails which I have sent to wecarebajaj..
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                                      srahul landge
                                      from Mumbai, Maharashtra
                                      Aug 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: 400077

                                      My carde no [protected]
                                      Emi carde unblock plz total emi is paid
                                      Me my mobile. Nambar [protected]
                                      Total email paid 16.6.2018 not box rrisived
                                      Mr emil id is srahullandge57
                                      @gmail.com greetings, we are in receipt of your service request sr02557472. We will respond to you in 2 working days.in case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. Regards, bajaj finserv
                                      Sep 26, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 25, 2018
                                      Bajaj Finserv Customer Care's response
                                      srahul landge, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.
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