Bajaj Finserv Complaints & Reviews

This is regarding the fone safe insurance added to my account without my notice.

I had purchased samsung a6+ mobile phone on 27 jul 2018 from poorvika mobiles showroom vidyaranyapura bangalore. But the fone safe insurance classic of 2499 rs has been added to my account without my permission which is completely disappointing

Insurance number im1617592
My mobile number [protected]
And my bajaj cust id 7079732

I want the fone safe insurance to be cancelled as i haven't requested for it

Hi everyone,

Please note the numbers below from which they are harrasing me for 0% finance loan. Sent many emails to bajaj complaining but no response or help. Request everyone to start calling bajaj and force them to take action before innocent people get robbed of their hard earned money.
[protected]
[protected]
[protected]

Thanks and regards
Kulbhushan

Dear sir/mam, this is to inform you that recently i had purchased samsung j6 on 22.07.2018 from my bajaj finserv lending emi card with policy no. Im1593484. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs. 1667/- besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately. Thanks and regards mukesh kumar upadhyay mob. No [protected]

Hi team

As per the below confirmation email from you people on 30th june 5.03pm, loan type has been converted to hybrid flexi loan where i have to pay only interest component for 2 years and for rest 3 years interest plus principal which is the full emi

Why am i charged full emi for this month then? And when i was speaking to sneha from customer care in morning, she is saying that she is confused with the loan types in my case.

Request you to please refund the extra amount that is collected this month emi. Correct the sms that i am getting for emis. As the emis for coming months are not based on the hybrid flexi loan. I can understand there might be technical issues. At the end please help me out based on your confirmation email. I am ready to pay only interest part for 2 years and later for 3 years principal+interest.

Regards
Ambarish

From: amb'rish [[protected]@gmail.com]
Sent: 28/6/2018 1:00 pm
To: [protected]@bajajfinserv.in
Subject: fwd: salpl commercial mailer — [protected] — ambarish kar

*

Hi priya

Please check the below email chain. First my loan type was flexi hybrid. So as communicated earlier, i can pay only interest part for next 2 years, and pay the full emi from 3rd year. Kindly process my request to convert it to hybrid flexi loan

Regards
Ambarish

From: wecare
Date: sat, 30 jun 2018, 17:03
Subject: fwd: salpl commercial mailer — [protected] — ambarish kar
To: [protected]@gmail.com


Dear ambarishkar kar,

Greetings and thank you for writing in to us!

With reference to your email regarding the hybrid flexi loan for the loan account number 404tfl79147248.

We would like to inform you that as per your request the loan is booked as hybrid flexi loan where the for the first 2 year you will pay only the interest and rest for the 3 years you will pay the full emi.

Kindly find the attached copy of statement of account and repayment schedule for your reference.

It is our constant endeavor to ensure you have our best attention at all times.

For a speedy resolution, it is best to email us from your registered email id and mention your loan account number in the subject line. Do check spam/trash folder, in case of non-receipt of email.

Yours sincerely,
Sushma g
Bajaj finserv

My name is Ratheesh. i am from Tirunelveli, Tamilnadu. Last month i buy a mobile phone using my bajaj emi card, at that time they told my emi amount will be Rs.1999. But last week i received a message. in that they told my emi amount will be Rs.2214.
After that i went to local branch of bajaj finserv, there they told me they put some kind of insurance for my phone.
i never asked for that insurance.
i am not the only one who is affected by this kind of issue with bajaj finserv.
i am not affordable for Rs.2100 worth insurance for mobile phone. please make them to cancel my policy. And make the emi which is they told me at the time of buying.
Here i include the policy details
CPP Group of India
Membership no:IM1560252

I S Nagendra Prasad having home loan 404SHL37177692 in your Bank, As I am not able to Pay My EMI from last 7 months due to lost my JOb and Family issue also Financial issue, I am don’t have any money to pay my EMI.

Bajaj Bank Manager Mr krishna Iyer, Robert, & Sudheendra Bhatt, Gave me so much pressure to handover the property since March 2018, finally on 25th April 2018 i had vacated the house to surrender the property, But Sudheendra Bhatt bank manager did not give any response, Many time i called him for surrendering the property but he did not respond during that time.

Sent mail to Bajaj customer care, also sent SMS, WATS message to Sudheendra Bhatt he did not respond.

On June 28 i received a call from Robert from Bajaj Finance collection department to handover the property. I told him to arrange a meeting in bank, i went to Bank Had a meeting with Krishan Iyer & Robert, they told they have got approval from Pune Bajaj office for surrender and draft is ready and need to sign the document also give the possion of the property.

On Saturday 21 july 2018, Robert told he will be coming to RR nagar house with Handover copy, I need to sign the copy and handover the Key. I waited In RR Nagar house Till 4 o clock but he did not come, later he called to my mobile to come to Office and handover the key later sign the document, Again from RR Nagar went to Bajaj office in Residential raod, there Sudheender told he required some time and he will call me later, he sent me from the office.

Worth of property is 1 Crore, but loan amount is only 17 Lakh, I have asked Bajaj to sell or auction the property, remaining transfer he to my account.

But Bajaj is not doing this they are just sending me the notice also bouncing all the cheque every month, now they have bounced 17 lakh cheque.

This is causing me more tension, my health is detorting every day. If anything happen to me Bajaj is responsible.

I really got Frustrated from the Bajaj also fooling me, they made me to run to their office.
I have told many time to bank that I am not in situation to pay the EMI to bank still they are bouncing the cheque which I have given to them while taking the loan.

I have express my problems to bank and notified the bank about your current financial condition,

Regards
Nagendra Prasad S

Hi,

Note that there was a ecs debit from my citibank account on 3rd of July for around Rs.117. Since the account did not have sufficient funds you guys have charged be return fees(ECS DEBIT RETURN CHRG) for Rs.350 on 23rd Jul. Again on 23rd July i see you have deducted Rs.32 twice saying CGST DEBIT CGST @ 9.00 p.c ON ECS DEBIT RETURN.

This is a serious breach and I expect a corrective solution and amount repay at the earliest.

I can provide further details if needed. Looking forward to your response.

Regards,
Prathap S

Hi,

I have noticed that rs.117/ has been debited without any authorization from my ICICI Bank saving account.

Moreover i dnt stay in india and don't have any loans, how come without any intimation do bajaj fin service deduct my amount.

Please let me know why and by whose authorization have you debited this amount.

I have nothing pending with bajaj finserv. I don't have any loans with you.

I expect the amount to be credited to my icici bank account immediately with proper explanation from your end.

Transaction detail is shared below:
Transaction date: [protected]
Transaction amount: 117 rupees
Transaction type: debited
Transaction description: DECS/TPCF BAJAJ FINANCE/[protected]

Respected sir, i hereby inform to you that i don't need any insurance for my mobile phone handset vivo v9 youth with asset serial no:[protected] which i purchased from explore mobile stores. So, i hereby request you to kindly cancel my digital fonesafe insurance policy with policy no:im1542576 latest by today itself as i will not be able to pay the insurance premium of rs.1849 but i will pay my emi of rs.1200 as i am obliged to pay it. So, please cancel my insurance policy account only and not my emi account. — thanking you — yours faithfully shom shuvra pramanik.

I am paying the emi of a stolen handset. My handset was stolen. I filled the fir and blacklisted the handset via my gmail account. Please help me claim the insurance for the same of give a emi waiver. The police has not found the handset yet.
Policy number: 402dfs67795473.
Handset make and model: samsung, j7 max.

We are also furnishing below your emi details:
402dpf67795229
Loan tenure:10
Number of advance emis paid: 02
Number of emis paid:03
Number of emis due:05
First emi date :02/05/2018
Last emi date :02/12/2018
Monthly emi amount :1, 490/-

We are also furnishing below your emi details:
402dfs67795473
Loan tenure:08
Number of advance emis paid:00
Number of emis paid:00
Number of emis due:05
First emi date :02/05/2018
Last emi date :02/12/2018
Monthly emi amount :232/-

I received a call from customer support of bajaj finserv elite emi card team offering me a card at a lifetime fee of ₹4999.
I agreed and paid the fees. They even confirmed receiving the money. After which i never received any card, no information, no contact.
I took the pains to call them to be told that the team which handles elite emi card members us different and they gave me [protected] number, which is fake.
Till date neither i received the card, no contact, no calls nothing.
They are just here to make a fool out of customers. I would like to get my money back and stop cheating people with false hopes and promises which you can not keep up with.

Arunkumar ramaswamy
[protected].
[protected]@gmail.com.

I buyed vivo v9 mobile using bajaj emi card on may 25 but i have not applied for any insurance but it automatically added. I donot want to pay any insurance amount regarding my mobile. I request you people to cancel immediately
Requesting you to cancel my insurance as i don't want to pay any amount and i have paid already 2 months and i request to to return my money back

I have recently transferred by homeloans from lic and indiabulls to bajaj, considering the fast service and top up loan option.
We have got very good service from bajaj sales representative initially.

However i am shocked with the collection, overdue charges and unprofessional approach of bajaj team when my 1st cheque got bounced due to genuine reason..

My top up loan cheque from bajaj was received on 11th jul inspite of many followups with the team hence my all the below mentioned 1st ecs got bounced.

Now immediately after 1 day, bajaj representative was calling me after every 5 minutes asking to deposit the money inspite of i have assured for the clearance of the same for the same day. Such approach which is very contradictory to other banks. I never ever seen this kind of approach with my previous bank since last 7-8 years. It was whole day i was discussing with bajaj team. Which is very irritating and promoting me to re-transfer loan to my previous bank.

As per bank process bank normally presents the ecs 2-3 times lateron customer care starts following up.in bajaj, immediately after 1 day of ecs bounce collection team was following up 15-20 times in a day. Pl note: no one intentionally bounces the ecs, it is the technical reason behind this. Pl do not do argument with customer especially who is taking loan of 50 lakhs for long term tenure and request to build your trust.

Also 3000 rs bounce charges for topup loan too high and can not justify at any cost. Even for 2 topup loans due charges are more than the emi amount. Is this as per rbi guideline because i have hardly paid 250 rs bounce charges in my past with my earlier banks.

I have paid the below ecs payment and receipt is shared with bajaj for the same.

Request to return the 3000 rs which is already paid and waive off the rest penalty charges (3000 * 4= 12000) request to apply the applicable charges only.

Will have next 25 years of relation ship and our 1st cheque was bounced due to some technical error. Request your support to refund paid =3000 rs and waive off rest overdue charges.

Look forward for your valuable support.

I have highlighted this issue with bajaj customer care dted 13th july and 25th july but no has courtsey to reply.

I have undergone tremendous mental pressure with such negative approach of bajaj.

We look forward for immediate revert.

Thanks
Regards
Amol shelke
[protected]

Hi,

I paid rs.5000/- for elite card on 12th july and till now no update and no response. Whenever i m calling the call center, they are giving some number which is not working. No one is giving a proper answer regarding the same. Can i know who is the contact person or how to proceed to make a complaint on them if i don't get any response?

Sreedhar k

I have taken a loan in 2015 for buying a freeze, installments for the same got completed in same year.

All of suddent i have recieved a message that i have been charged for inactive emi card for rs. 99/+ gst

I have never applied for the card nor i have recieved any card, why i have been notified with this message, while trying to reach out on their customer care number there is no way to get across any representative it is only ivr which interacts with you.

Never ever go for home loan with Bajaj Finserv. Company shows you stars until you take loan. Once the loan started (you are trapped fully), company will start charging abnormally and start troubling you mentally and never ever provide solution to problems that they have create intentionally.

Issues i'm facing with this company:
1. When taking loan company assured me of giving top up loan of 800000 but issued only gave 400000 and started charging EMI for full 800000.
2. I asked them to cancel the remaining 400000 loan, but they don't seem to cancel it.
3. 15k gift voucher for PayTM promised which is still not given.

I've been struggling since the time I took loan to get these things addressed, but company is not at all bothered. They have such a bad service desk that always lie just saying we tried to reach you but no response. Be careful with this company. For any loan rely on other banks, suggest don't go for this company.

Dear sir
Please kindly cancel this insurance plan
Name. Nagaraj
Ph. [protected]

Insurance applied with loan application no. 5K4CEC82927789 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: RAVAL BALVANT JAYANTIBHAI, Premium: Rs. 1, 104, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv

My Name is Mohit Rustgi, I have a personal loan with Bajaj Finserv with loan number 401SPL65709121, I am not able to make tha payment against this loan last month due acute financial crysis, I already informed to bajaj after one of the person Mr. Rajesh Pandey([protected], [protected]) of bajaj collection department called up to my father and harrasing and threatened to my father and using abusive language on call, Acutally my father is heart patient, After that i got the collection person's contact number from my father and i called to him, at that time he was drunk and he used abusive language with me and he told that, " Tu agar mere hath aa gya teri jindagi kharab kr dunga, tujhe abi pta ni h m kitna bada badmash hu,

I DEMAND to you that if you require to do collections please do it but in a civilized way and as per the law of the land, these strong arm tactics are not acceptable.

Regards,
Mohit Rustgi
[protected]

Hi sir,

I didn't apply any emi card in bajaj finserv, but i have noticed there is two emi cards in my name.
Without my information bajaj finserv made this.
Regarding emi card i didn't get any call or letter from them, even i didn't get the card also.
I don't know how they issued.
When i checked in bajaj finserv portol, its shows two emi cards in my name.
I need the answer from bajaj finserv.
I tried to call customer care, there is no response. Call not connected.

Regrads,
Vidhiya.

Dear sir
Maine elite card ke leye paid kiya he 4999 26/07/2018 ko but abhi tak koi Ripley nahi mila so pls muje koi card nahi chaiye mere paise vapis karavo ya to muje elite card ke liye update lene ke liye contect numbers ya mail id ya koi rasta batavo sir jese me apna paise vapis dilavo ya card ka updates dilavo...
email address
[protected]@gmail.com
Pls Ripley me..