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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 194

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G
Giridharan pasupathy
from Madanapalle, Andhra Pradesh
May 24, 2018
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Address: Chennai, Tamil Nadu

I brought new mobile on April 10 in Avadi Chennai. Mayur mobiles shop. Your executive Kamal logged in to your finance. After few day I came to know that your executive was also logged in to the mobile insurance for my mobile without my knowledge. He is did not utter single word about that, this is totally unfair. I do want to cancel that mobile insurance. This is not an honest service. This worst behavior in terms of services. This is my registered mobile number with Baja finance is [protected]. Please take action as soon as possible. I want to cancel the mobile insurance as soon as possible.

Bajaj customer ID : 66296535

Loan Account number : 403DPF71367070
Bajaj Finserv customer support has been notified about the posted complaint.
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    D
    drsundu
    from Satrikh, Uttar Pradesh
    May 24, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110096
    Website: www.bajajfinserv.in/reach-us

    Despite multiple complaints, including those on this particular site, i keep on getting unnecessary phone calls and emails from bajaj finserv. I never bought anything from you guys and will never do so in the future as well. Please leave me alone and stop this harassment.
    Last complaint was labelled as resolved despite my protest, looks like admin of this complaint site is also a good friend with these bast*s
    Jul 6, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    May 31, 2018
    Bajaj Finserv Customer Care's response
    Hi drsundu, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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      S
      shivanand1
      from Bengaluru, Karnataka
      May 24, 2018
      Resolved
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      Resolved

      Address: 560022
      Website: bajajfinserv.in

      I had applied online for physical bajaj emi card on bajajfinserv.in dated 29/04/2018. Thinking i'll get card within 2 weeks. (As per there site)
      But after 2 weeks i didn't get card, when asked they sent mail telling it takes 45 days to process.

      My question why they written in site "apply online will be sent card in 2 weeks".
      Pfa of there site screenshot & there email reply.

      My payment transaction no. Nmbk[protected]
      Bajajfinserv making customer fool by showing false promise.

      Please take action.
      Jul 6, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      May 31, 2018
      Bajaj Finserv Customer Care's response
      Hi shivanand1, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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        V
        Vishuvishal042
        from Delhi, Delhi
        May 24, 2018
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        Address: New Delhi, Delhi, 110085

        Hey this is Vishal yadav
        I Financed a Samsung led TV in December 2017.
        The Bajaj Finserv loan guy told me that card will arrive with in a month.
        But its May 2018 and still the EMI card didn't arrived.
        Like what is going on.
        This is my loan details
        Loan application no. 401CTB62586115 on owner name: Virender Prakash Yadav.
        EMI card is not received yet.
        I have applied for the in December and still, I did not receive the EMI card.
        This my humble request to the authorities that please send EMI card as soon as possible.
        Or otherwise I will cancel my EMI card with in a month.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          R
          Randhirsingh Kshatriya
          from Vada, Maharashtra
          May 23, 2018
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          I, randhirsingh kshatriya, is what you can call a platinum customer of your company. I have completed 12 -13 proposals in the last 20 yrs without defaulting even on a single occasion. You had issued me the emi card without my permission, which has not been used by me. I have stopped using your services, inspite of that you have deducted service charge of rd 117 directly from my bank account. Is the card a debit or credit card for which you are deducting service charge? Can it be used for any other purpose? You had not given any information about the service charge with the card. Main question remains unanswered, how did you deduct service charge thru ecs when from last 4 years there has been no transaction with your company??
          Bajaj Finserv customer support has been notified about the posted complaint.
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            A
            Avinash Chukkapalli
            from Vijayawada, Andhra Pradesh
            May 23, 2018
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            Address: 520003

            I dont have any requirement or never gave my details to anyone or anywhere with regards to bajaj finserve. Yet they keep calling me everyday at 2 pm and other odd times in the evenings from different numbers with their automated voice calls. I have blocked 20 numbers at least and they still keep calling me. Its very annoying and the people who do it should be put behind bars.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              S
              Sudhir Kumar Pune
              from Pune, Maharashtra
              May 23, 2018
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              Address: 411021

              Daily 5 to 6 times phone calls from very own Bajaj Finserve end is very irritating. I have requested earlier too to stop calling me on my no but aghast to see no action at their end. While Driving, while meeting, while roaming I am getting calls.

              I am not interested to take loan . So please stop the same if not then I shall move to consumer court.

              My mobile no .[protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                Sathish durai
                from Chennai, Tamil Nadu
                May 23, 2018
                Resolved
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                Resolved

                Address: Dindigul, Tamil Nadu

                I'm sathish kumar from kodai kanal, dindugal district..
                Mob: [protected]
                My bike model,
                Pulser rs 200 blue and white...
                This my bike complaint know no engine starte and engine inside the diffent sound and my bike is new model 2017 june 08...
                K/m 6500 somthings and my head company service is ram auto dindugal distict and important do not responce the customper... My vehicle no tn 57 bz 9997... Please request my complaint
                Thanking you
                Aug 6, 2021
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                May 23, 2018
                Updated by Sathish durai
                I'm Sathish kumar from kodai kanal, dindugal district..
                Mob: [protected]
                My bike model,
                Pulser RS 200 blue and white...
                This my bike complaint know No engine starte and engine inside the diffent sound and my bike is new model 2017 june 08...
                K/m 6500 somthings and my head company service is RAM AUTO Dindugal distict and IMPORTANT do not responce the customper...my vehicle no TN 57 BZ 9997...please request my complaint
                Thanking you
                May 23, 2018
                Updated by Sathish durai
                I'm Sathish kumar from kodai kanal, dindugal district..
                Mob: [protected]
                My bike model,
                Pulser RS 200 blue and white...
                This my bike complaint know No engine starte and engine inside the diffent sound and my bike is new model 2017 june 08...
                K/m 6500 somthings and my head company service is RAM AUTO Dindugal distict and IMPORTANT do not responce the customper...my vehicle no TN 57 BZ 9997...please request my complaint
                Thanking you
                Hi Sathish,

                We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                Regards,
                Team Pulsar
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                  A
                  Amit Chhabria
                  from Mumbai, Maharashtra
                  May 23, 2018
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                  Address: Mumbai City, Maharashtra
                  Website: www.bajajfinserv.in

                  I have been harassed by calls from bajaj finance and all your related companies including bajaj insurance.

                  I have no idea how this spamming company has acquired my data since i have not applied or subscribed to any online / offline calls or offers from bajaj finance or insurance. Further, there is no subscription or requirement of loans that have been done from my end to any of the loan aggregates, who might be selling data to this spamming company called bajaj finance.

                  Please note i have already made 2 complaints to trai and one on your website earlier despite which i am repeatedly disturbed atleast 15 times a day by various different dsa"s or your captive centres. It is getting on to my nerves.

                  Please stop this harassment.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  May 23, 2018
                  Updated by Amit Chhabria
                  every day i am getting calls from bajaj finance from various different numbers. i have been writing to their cusomer complaints cell, to no avail. please help.
                  Every month inr 118 rupees debiting from my account. no clear information about this charges in website or message/email. its not even showing in app.

                  no customer support. given call centre numbers are completely use less. no option to speak with representative
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                    R
                    reachduttas
                    May 22, 2018
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                    Address: Kolkata, West Bengal, 700074

                    Dear team,

                    I have recently purchased one bluestar 1.5 ton 3-star ac using my bajaj finserv emi card. During validation and confirmation process, i haven't opted for any
                    Insurance/extension of warranty against the product, i have purchased but i have received an intimation after few days in my mobile that an insurance/extension of warranty (Of policy name : cpp asset care) - 410bew74355648 of an amount 2712/- which is completely without my consent. Please see my original loan account is loan a/c - 4100cd74355438.

                    Since then, i am trying to reach bajaj finserv using customer care number but there is no option to talk to any customer care representative and it is going in a loop. I have also tried to reach out to local bajaj finserv contact but that is in vain as well. I have raised a ticket in bajaj finserv portal but haven't found any reply.

                    It is really frustrating and i am really worried that a company like bajaj is following unethical means. Requesting your urgent intervention and help me to remove the additional cost of 2712/- from my existing emi of the recent purchase.

                    Thanks
                    Regards,

                    Samit dutta
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Customer,

                    We have tried to contact you on the contact numbers registered with us for your membership AC1313570, however, we have not been able to connect with you.

                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                    Assuring you of our best services at all times.

                    Regards,
                    CPP Team
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                      K
                      Kamatchi Venkata Samy
                      from Madurai, Tamil Nadu
                      May 22, 2018
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                      Website: BajajFinServ

                      Loan no.4120vs64709796 & 64709837, recovered rs 1500/ in double times i. E rs 1500/ instead of rs 3000/ pm. So far rs 9000/ recovered instead of rs 7500/ loan amount upto date 05/05/2018. Please refund the rs. 1500/ and close the loan and also issue noc. Actual the staff informed that they have cancelled the wrong loan no. 64709837. Three times i went to the said office, but they told that they have cancelled the one account which is not related. Whereas three emis have been recovered after my complaint.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Bjaj finance co deduct two times extra emi from my account 4363+3000 plz bck my money refund it policy no 4010PL[protected]
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                        N
                        Nitisha Naik
                        from Lonavla, Maharashtra
                        May 22, 2018
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                        Address: 403508
                        Website: [email protected]

                        Dear sir/ madam
                        Store in mapusa goa where i applied.
                        I already applied for digital emi card. And i already paid for with valid phone number and they did my payment with card amount 412. I call your services your telling me its wrong number how could you do this if you can't help people don't fool people like this i[censored] can't help me out please return my money

                        Thanking you
                        Nitisha yeshwant nail
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          C
                          coolsonali
                          from Jaipur, Rajasthan
                          May 22, 2018
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                          Hello,

                          I have paid all the emi's of product i purchased by suing bajaj loan. Now unnecessary bounce charges are applied towards loan as few emi's were bounced in the past. Now agents are calling and misbehaving however i am the father of such type of agents. I # them up as those # wholes can't do anything to me. Many times they told to meet here there but they don't come as i roan with my baseball stick. Bloody looser now i am telling i will not pay a single penny. Do what ever u can do.. Bc mc bajaaj ke dallo. Izzat se 1000 rs le jao warna apni maa # thukao.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            N
                            Narendra Kumar Dohare
                            from Mundi, Madhya Pradesh
                            May 21, 2018
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                            Dear, sir /madam
                            I want complain for my charge deduction but not given proper all services because they promise me give relationship manager and given credit limit benefit and card limit 3 lakh and also mahindra tour packages and vouchers. I want reversed my 4777 charge and de grade my bajaj card i not want your elite services very poor services for digital bajaj member ship card.
                            Please given me proper region why not given me services.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Name : B NookaRatnam

                            Bajaj Emi Card No:[protected]

                            Dear,
                            Sir Or Medam My Name Is B NOOKARATNAM Acctual My Bajaj Emi Card Is Blocked. So Please Unblock My Bajaj Emi Card Sir Or Medam.
                            Please Accept my Complent.

                            Thanking You Sir Or Medam
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                              D
                              disha112
                              from Ahmedabad, Gujarat
                              May 22, 2018
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                              Address: Ahmedabad, Gujarat, 382350

                              We took loan From Bajaj find server For our need
                              we paid Our all Installment on time and still, they BLocked Our card
                              Without any call and notification

                              card Number: [protected]

                              we called on a number:[protected]
                              and[protected].
                              none of them proved a number to talk to customer executive.

                              My Name is Disha
                              Rever asap
                              Thanks
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                P
                                Pinks77
                                from Bengaluru, Karnataka
                                May 21, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore Urban, Karnataka, 560105

                                Dear bajaj finserv,

                                I am so sick and tired of people. I have a running loan (404spf[protected] with you for which month emi is 2531. I switched salary accounts and for last 5-6 months the ecs is not being honoured. However, every month i try to make payment online via your website and paytm before 2nd but i can't since your websites wont accept payment before 15th. And then i am being asked to pay over due amount because of your process mistakes.

                                Now i see outstanding over due amount of 3400 something on my cibil. It is not my fauly if your website will not accept payment online on or before the due date.

                                Besides your collections department is full of # holes. They dont know how to talk to customers, neither they know how to write e-mails. They have my contact number updated there ([protected]). Still they call up my mother. This is unacceptable.

                                Stop calling my mother and remove this overdue charges from my account and cibil. Else i will stop making even monthly emis. I wont care if cibil gets affected any further. I am a journalist by profession and very well know how to use my contacts.

                                Get this resolved at the earliest.
                                Jun 22, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                May 22, 2018
                                Bajaj Finserv Customer Care's response
                                Hi Pinks77, , Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
                                I was purchased washing machine sep-17.by emi. All ready paid 7 months emi but i have not received emi card so pls verify that status
                                emanigayathri emanigayathri's reply, May 12, 2018
                                Emo card not reseived
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                                  J
                                  Jagan Rao
                                  from Chennai, Tamil Nadu
                                  May 20, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  I'm genuine customer paying all the emi without any backlog so i want to unblock my emi card because my card is inactive i already reported to local branches but they are not responding properly, i'm using bajaj fiserv since 7 years regularly i'm paying all the emi there is no backlog. Please kindly tell me what is the problem? Then i like to continue the services with you. Please fix it soon.

                                  I have not used my bajaj finserv emi card since 2015 and now i go to purchase any product it shows card is inactive. How will i activate my card.

                                  Account number is - [protected]
                                  Jun 22, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 22, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi Jagan Rao, Greetings from Bajaj Finsev! With reference to your post, we regret to inform you that your EMI card ending ****8421has been permanently blocked due to multiple bounces observed on your loans with us in the past 12 months. Currently we would not be able to unblock your card. Request you to share your CIBIL report at wecare.bajaj.finserv.in to unblock your EMI Card.
                                  I completed my emi n Sep itself but last emi paid it's late so they blocked my Bajaj card.. I called to consumer care they told in March they unblocked my card but still I didn't get
                                  my emi card is blocked.i tried to unbock card on online .but have no use .recently i note card is still blocked .please try to help me.
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                                    M
                                    Muhammed Mohsin Khan
                                    from Kollam, Kerala
                                    May 20, 2018
                                    Resolved
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                                    Resolved

                                    amount deduction of rs. 295 twice from sbi savings account from bajaj finserv

                                    Address: Gulbarga, Karnataka, 585104

                                    My name is md mohsin khan i am a consumer durable loan customer in bajaj finance. I ahve purchased a product in 2/10/2017 for whcich emi have been completed. But why the bajaj has deducted rupees 295 twice from my sbi account let me know and kindly refund my amount as soon as possible.

                                    *
                                    Loan account no
                                    4b00cd47793573
                                    Total loan amount rs.23, 800/-
                                    Total amount repaid rs.23, 808/-
                                    Tenor completedbr...
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                                    K
                                    kkbhati
                                    from Sikandarpur, Uttar Pradesh
                                    May 19, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh, 201010

                                    I have applied for emi card online by paying 412rs through my debit card, but i have not received the card or even any details from your end.
                                    Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
                                    I am giving the details below.. Hopefully you will respond at least.

                                    Name: kuldeep bhati
                                    Mob. [protected]

                                    I have not got any reference number from your end but the amount is already deducted on the name of bajaj finserv.
                                    Jun 23, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 22, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi kkbhati, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                                    May 22, 2018
                                    Updated by kkbhati
                                    I contacted [protected]@bajajfinserv.in but they are unable to find my details.

                                    I have purchased a phone with EMI rate of 12 months. The retailer said after the payment of my 4th month the card will get delivered. now its 10th month, still I didnt reveive the card.
                                    I have applied for emi card online by paying 412rs through my debit card, but i have not received the card or even any details from your end.
                                    Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
                                    I am giving the details below.. Hopefully you will respond at least.
                                    when i will receive a emi card

                                    Name-Mayuresh Jha
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                                      A
                                      abduljaveedb
                                      from Bengaluru, Karnataka
                                      May 19, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560091

                                      There was no prior discussion about the monthly emi amount, processing fee of such a huge amount & difference in rate of interest.

                                      -the amount which was promised to me was 1, 90, 000 after all deduction which in itself is very high.
                                      -interest rate was informed to be 18% (Which is almost 7% greater than current market rate).
                                      -emi amount is still unknown.

                                      I will accept the pre-approved loan only on the terms informed to me.

                                      These are the terms which were informed to me.
                                      -interest rate is 18%.
                                      -processing fee after all deduction including insurance & pre-emi payment deduction (Until 1st or 4thjun’18) should be 10, 000 (Which also is very high compared to current market rate)
                                      -amount that should be credited to me is 1, 90, 000 for the loan amount of 2, 00, 000.

                                      I don’t wish to accept the loan if:
                                      -the rate of interest is more than 18% (I still wish to request for a lesser rate of interest).
                                      -emi don’t start from the month of jul’18 (1st of 4th jul’18 as per your policies)
                                      -if the total deduction is more than 10, 000. (I still wish to debate on the 10, 000 deduction too).

                                      I still would like to question on why i have to take insurance when i have insurance from my company, banks from whom i already have loans from???
                                      & the processing fee of such a huge amount???
                                      & rate of interest of such a huge amount.

                                      I was still planning to request the rate of interst to be matched with or give 1 or 2 % more than the market rate as well as reduction of the rate of interst & suddenly i got a test message with the approval & amount also got credit which is totally not acceptable.

                                      Full name: abdul javeed b
                                      Contact number: [protected].
                                      Email address: abdul. [protected]@hpe.com (Official), abdul. Javeed. [protected]@gmail.com (Personal)
                                      Address: 77/45, 7th cross, maruti nagar, viswaneedam post, andrahalli main road, hegganahalli – 560091 (Land mark: anu clinic)
                                      Loan application no. Sf8014924

                                      Looking forward for a prompt reply
                                      Jun 30, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 22, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi abduljaveedb, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                                      Bajaj has debited my bank account with a fee of 99 and gst of 18 totalling 117 for fee. Why should i pay you a fee and for what? I have not used any of your services. The charges have to be reversed and my money returned.
                                      I didn't apply for any loan on flipkart .But your company is keep on sending me OTP.Just cancel it
                                      As if i want to change my registered mobile no is [protected], and my email id is [protected]@gmail.Com is already updated to bajaj finanserve pls change my mobile no to [protected] so pls change it .

                                      Thanking you sir,
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