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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 193

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P
Pankaj Padmakar
from Ghugus, Maharashtra
May 28, 2018
Resolved
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Address: 440026
Website: [email protected]

My name is Pankaj Padmakar we inform u that On 23/01/2018 an amount of Rs. 117/- (One hundred seventeen) has been deducted in the name of ECS TPCF BAJAJ FINANCE through my A/c (CB) without any reason. This will be not acceptable and the concerned person has to look into the matter seriously.
I am trying to contact the customer care found online but not reachable please refund the same asap.

See the transaction details below

DECS/TPCF BAJAJ FINANCE/[protected]

REGARDS
PANKAJ PADMAKAR
MOB- [protected]
Jul 3, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Bajaj Finserv Customer Care's response
Hi PANKAJ PADMAKAR, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
Bajaj Finserv is calling me daily 10 times using their automated IVR calling machines asking me to take personal loan which I clearly don't need. I have absolutely no association with them, . Please please please stop this .
Dear sir/madam,
I purchesed a dell laptop ( 3567 series) of Rs. 33400 on 21.05.2018. They charged me an aditional Rs
1000 for processing fee. I want to know wheather the they have taken the exact fee or not.
Without any information how you block the card. your inform that any reason for blocking card I not expected this form your side very poor service.. without any information you will block then we want to request for unblock the card... Here after please inform us before doing your services
Sunnyside's reply, May 21, 2018
please reply immediately
Dear team i already pay 4777 rupees at 02.05.2018.till now nobody as no resbonse from bajaj finserve. we dont know why to do cheating to public.
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    M
    Mahesh143306
    from Surat, Gujarat
    May 28, 2018
    Resolved
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    Resolved

    Address: Surat, Gujarat, 394107
    Website: bajajfinserv.in

    Hello
    Date[protected]
    amount-19990
    loan EMI-1666
    loan No - 428ECF64595613
    My Name - Mahesh Chaudhari

    I was not purchased any product.
    and bajaj was started loan in my account.
    i try to resolve this and going to bajaj office but all bajaj employee are not give me any answer or not act any process for this.

    in my account 3 loan running i paid all emi regularely
    i was say to bajaj to give me all detail of this purchase
    but bajaj answered "we have no detail about this and we give u only address of this product delivered "
    what i m doing action by only address!

    I request to bajaj to give me bill of this product .
    bajaj answered "we have not any bill."
    without bill or any product detail bajaj give loan amount to flipkart.

    i dont understand that what can i do for this.

    my all cibil score going down for this loan.

    i try to emi bouce for action on this loan but bajaj will not do any action for bajaj do only action against me.


    Please help me
    Jul 4, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    May 31, 2018
    Bajaj Finserv Customer Care's response
    Hi Mahesh143306 Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
    Dear i try many time mail and call customer care but not responding my loan account no link my mob no .Link onthor no my account my loan account no 4170cd65071677

    sandip patil
    [protected]
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      J
      jahnabisaikia
      from Farakka, West Bengal
      May 28, 2018
      Resolved
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      Resolved

      Address: Kamrup Metropolitan, Assam, 781029

      I had taken a loan to purchase a Air Conditioner. My EMI was credited regularly from my account to Bajajfinserv without any bounce. After 5th EMI I have paid entire loan amount and closed the account in Guwahati Office. But still my card is blocked and I am not able to purchase anything in EMI.
      I therefore request to activate my Card and to increase the ECS limit up to Rs.100000/-.
      Your response in this regards will be helpful to me

      With Regards

      Jahnabi Saikia
      Jul 1, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      May 31, 2018
      Bajaj Finserv Customer Care's response
      Hi jahnabisaikia Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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        D
        Dipayan Rony Basu
        from Kolkata, West Bengal
        May 28, 2018
        Resolved
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        Resolved

        I have bought a Sony 24 inch tv from bajaj finserv card, and mistakenly agreed for extended warranty call. I have made payment for one installment. I want to cancel this, my loan account no 410CTB67451211.
        I had contact the customer care and they saying that they can not getting enough information to cancel this. I have not received any document in hard/soft copy yet.
        Please cancel this and refund my installment payment.
        Account Name DIPAYAN BASU. My contact no [protected].
        Jul 5, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2018
        Bajaj Finserv Customer Care's response
        Hi Dipayan Rony Basu, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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          A
          from Nashik, Maharashtra
          May 28, 2018
          Resolved
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          Resolved

          Address: Nashik, Maharashtra, 422101

          My customer id: 67352317 . I have bought Oppo Smart Phone. Loan agreement no.407DPF73089131 EMI from Bajaj Finance on 26 April 2018 . Now I want to cancel the extended warranty of CPP ASSET CARE policy.

          My Asset care policy number is IM1305045, my Emi will start from 02 Jun 2018 so do it fast. Please cancel CPP ASSET CARE policy immediately.
          Jul 6, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          May 31, 2018
          Bajaj Finserv Customer Care's response
          Hi [protected]@gmail.com Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
          Dear Customer,

          We have tried to contact you on the contact numbers registered with us for your membership IM1305045, however, we have not been able to connect with you.

          Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Fonesafe.

          Assuring you of our best services at all times.

          Regards,
          CPP Team
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            S
            sunny198787
            from Kolkata, West Bengal
            May 28, 2018
            Resolved
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            Address: Howrah, West Bengal, 711106

            Respected sir,
            I, Virender Choudhary, from Kolkata took a loan from Bajaj Finserv vide loan number 410PSB17692337.
            I used to make automated payment through my SBI account but I closed my account in October 2016 and since then I am making payment through NEFT. Although the due date for my payment is 2nd of every month but I make the payment around 4-5 days before the due date for sure but still I am being charged late fine and cheque bounce charges, and after a lot of calls n complaints to the bank, one of the executive said me its being charged because between 25th to 31st of every month it is their presentation period and so they don't accept any payment in that period. What kind of rule is this and there is nothing as such mentioned in the agreement while taking the loan.
            When my due date is 2nd and I am making the payment before it then why will I pay late charges. What is it to do with me whether the bank is having a presentation period or its sleeping in the end of the month and they wont accept my payment, . This is hampering my CIBIL score and they are too stubborn and clearly denying to take any action and when I called them today then they said that they won't charge this now onward ... How come they are ready to change their rule and policy now. I have also the recording of the conversation with the customer care executive.
            I request you to take some strict action against such thug system and rule. This is my hard earned money and despite making the payments on time I should not be charged such late(fraud) fee.
            Expecting a postiive reply from your end before i make my move to consumer complaint court.
            Thank You,
            Virender Choudhary
            Jul 1, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            May 31, 2018
            Bajaj Finserv Customer Care's response
            Hi sunny198787 Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
            How much money for late payment how much decrease civil scoe
            How much money taken for late payment charges how much decresse civil score
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              N
              Ninad Gade
              May 28, 2018
              Resolved
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              Address: Pune, Maharashtra, 411021

              I want to deactivate my bajaj finserv emi card.
              I have no pending emi to pay.

              I was promised that this card is free.
              But now they are charging annual inactive fee of rs. 117/-.
              I do not want to pay any annual inactive fee. Please deactivate the card immediately.
              I want speak to customer care regarding reversal of these charges but there is not customer care representative present at number[protected]

              My email address is : [protected]@yahoo.com
              Jul 1, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              May 31, 2018
              Bajaj Finserv Customer Care's response
              Hi Ninad Gade Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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                K
                kiran thondati
                from Bengaluru, Karnataka
                May 28, 2018
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                Address: 517501

                I taken a consumer durable loan from Bajaj finserv. due to job loss i do not paid EMI from past two months i.e. April 2018 and May 2018. some loan recovery agent called me to repay the loan but i said to him about my situation and i said i will pay my past 2 dues at a time in June month of 2018. but they are not accepting and harassing me and my wife by phone calls and at my home also.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  S
                  Shailu Santhu
                  from Mumbai, Maharashtra
                  May 28, 2018
                  Resolved
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                  Resolved

                  Address: 600018
                  Website: www.bajajfinserv.in

                  Dear bajaj team,

                  My name is shalini, im the existing customer of bajaj finance. We have taken bajaj loan and paid 3 emi's and we got the pre approval offer for rs. 46, 000 in our account. When we are planning to purchase the product it show "card is inactive" and the show room people try to login with our proof it got negative remark.

                  If we want to speak with the customer care. Its one of the worst experience because there is no proper contact no.

                  If we send mail to [protected]@bajajfinserv.in without resolving the issue they will mark resolve and close the complaints.

                  I request you guys to activate my card so that i can purchase the product. Waiting for your positive revert.

                  Name : shalini
                  Reg mob : [protected] / [protected]
                  Jul 6, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  May 31, 2018
                  Bajaj Finserv Customer Care's response
                  Hi Shailu Santhu, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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                    S
                    Swaroop85_prakash
                    from Bengaluru, Karnataka
                    May 26, 2018
                    Resolved
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                    Resolved

                    Address: 560011

                    Bajaj finserv has wrongly linked my phone number and residence address with the person who has taken loan. Started to receive calls for the non-payment which i have not even taken the call, tried to explain the callers but they were not able to understand as they seems to be un-educated. Visited the branch at residency road, bangalore and gave an written complaint but still receiving calls. I was assured that my profile will be de-linked from the actual loan but there is no use. Person by name rajesh from recovery department called and used all abusive language to repay the loan. Again today one person by name santosh called stating he is calling from delhi court and need to pay the due amount. I really do not understand so far i have sent more than 50 mails, tried to explain to more than 10 people through phone and in the branch but seems like none of them are educated to understand the issue. Bajaj please rectify this issue. Kindly someone advise me on this. Regards, swaroop
                    Jul 5, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    May 26, 2018
                    Updated by Swaroop85_prakash
                    Started to receive calls for the non-payment which i have NOT EVEN TAKEN THE LOAN, tried to explain the callers but they were not able to understand as they seems to be un-educated****
                    Verified Support
                    May 31, 2018
                    Bajaj Finserv Customer Care's response
                    Hi Swaroop85_prakash, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
                    Team kindly look into this mater as from bajaj finserve charged extra amount 1200 from me after committed something.
                    My loan amount is 22500 for tenure 8 months=2813 as calculated by them but Rs1200/- taken from me without any valid receipt for what? Still not understood, Kindly help on same asap.
                    Thanks
                    Sandip Jena
                    [protected]
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                      P
                      Pavan Nag Pilla
                      from Alampur, Telangana
                      May 26, 2018
                      Resolved
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                      Resolved

                      Address: Krishna, Andhra Pradesh, 521001

                      Transactionid tx[protected]
                      Is failed one and ihave only one sucessful order but getting double emi for loan acnts#5l7ecf69362303
                      #5l7ecf69361619
                      Find the faulty one succesfultransaction id given by flipcart pzt[protected]giw0101
                      But bajaj is asking me bring cancel order forn from flipcart which is not possible becz i didnt made any double payment only paid for one order and also bajaj is not providing me transaction id details for those two loan accounts when contacted flipcart they are asking the payment details and transactionid of bajaj side so tgat they will refund and they also provided me succesful transaction id and details but bajaj is acting in total reverse not at all helping me of getting information about whom im paying without my knowledge i suspect a fraud going on through my account getting double emi for single order with two loan acounts in which one is not to my aprroval
                      Jul 3, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      May 31, 2018
                      Bajaj Finserv Customer Care's response
                      Hi Pavan Nag Pilla, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
                      Sir my ID 20033163. Bajaj EMI card wos block without any resoan. Please reopen my Bajaj card. My contact number is [protected]

                      Regarding
                      Parveen sharma
                      Chd
                      In the time of first servicing, the rubber washer of the air hole of the tanky was removed by mechanic. When i asked him about it then he told me that was a unnecessary parts. But i know that was not a unnecessary parts. So please i want to know the truth.
                      बजाज फायनस काड अनब्लाँक करना है
                      रजीसटेट मोबाईल नंबर [protected]
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                        A
                        ArijitAdhya
                        from Guwahati, Assam
                        May 26, 2018
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700041

                        In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

                        I am highly demotivated because of this action from bajaj finance and will never go to such finance option no more.

                        Take action to revert back to my amount and cancel my card immediately.

                        If no action, then this will be treated as illegal and will be informed to others to avoid to go for bajaj finance.
                        Jul 6, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        May 31, 2018
                        Bajaj Finserv Customer Care's response
                        Hi ArijitAdhya, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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                          V
                          vrushali mhatre
                          from Mumbai, Maharashtra
                          May 25, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400071
                          Website: www.bajajfinserv.in

                          I applied for bajaj finserv emi card on 19th may recieved message that the card is approved and have to pay 412 rupees and after making the payment i recieved another message that the payment is successful and give missed call on [protected] and the card will be activated in 4-5 working days after successful payment. Today is 5th day no communications from your side tried to give missed call recieved a message saying this number is not registered with us though i have given missed call from the same number which i used during login as well as the number on which i recieved all the communication from bajaj you people dont have any customer care number where we can talk to the executives i just want to know when the card will get activated my details are: name: vrushali ulhas mhatre
                          Registered mobile number: [protected]
                          Jul 5, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          May 31, 2018
                          Bajaj Finserv Customer Care's response
                          Hi vrushali mhatre, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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                            R
                            raisneha
                            from Gurgaon, Haryana
                            May 25, 2018
                            Resolved
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                            Resolved

                            I’m extremely annoyed and frustrated from bajaj finserv. I get 4-5 calls daily from them and from different number.
                            It is not only frustrating but unbearable for me.
                            Now if i’ll get any calls from bajaj finserv ivr or from your people i will levy mental harassment & trauma case against your organization.

                            3 such number from which i've received recent calls are:
                            1. ‭+[protected]‬ 25/05/18 16:17
                            2. ‭+9‭[protected]‬ 23/05/18 14:48
                            3. ‭+[protected]‬ 23/05/18 14:00

                            Please remove my number from your database.
                            Number: [protected]
                            Jul 5, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            May 26, 2018
                            Updated by raisneha
                            Why my complaint has been marked as resolved when I see no response from and of the company personal!!
                            May 30, 2018
                            Updated by raisneha
                            No update yet!
                            Still receiving calls - ‭+[protected]‬ 30/05/18 13.25
                            Verified Support
                            May 31, 2018
                            Bajaj Finserv Customer Care's response
                            Hi raisneha, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
                            Jun 04, 2018
                            Updated by raisneha
                            Hello there thank you for the response
                            What all details you want?

                            Just an update received a call ‭+[protected]‬ 04/06/18 15:28
                            This is getting over my nerves now.

                            Awaiting your response.

                            Regards / Sneha
                            Dear sir,
                            My mobile samsung j7 display damage. i have bajaj insurance costomer.
                            [protected]
                            Kirtiranjan Mohapatra's reply, May 18, 2018
                            cards block
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                              R
                              rakesh_kharga
                              from Patna, Bihar
                              May 25, 2018
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                              Address: Burdwan, West Bengal, 713325
                              Website: bajajfinserv

                              Hi,

                              Today, i have noticed that rs.117/ has been debited without any authorization from my idbi bank saving account.

                              I am shocked to see this, please reverse and credit it back to my bank account.

                              Please let me know why and by whose authorization have you debited this amount.

                              I have nothing pending with bajaj finserv. I don't have any loans with you.

                              I expect the amount to be credited to my idbi bank account immediately with proper explanation from your end.

                              Transaction detail is shared below:
                              Transaction date:[protected]
                              Transaction amount: 117 rupees
                              Transaction type: debited
                              Transaction description: nach-tpcf bajaj fina[protected]

                              Waiting your earliest and positive response.

                              Thanks & regards,
                              Rakesh roushan
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                M
                                Md shayan
                                from Patna, Bihar
                                May 25, 2018
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                                Address: Patna, Bihar, 800014

                                Name: falak nadim khan
                                Experia id : 18469438
                                Mobile no: [protected]
                                Bajaj finserv card was blocked due to late payment and till now it hasn't been unblocked. When i called the customer care service they informed me that it will take few days and will be unblocked in a few days but till now the card is not unblocked. There are no current monthly installments left. All the installments are now complete.
                                I request you to please unblock my bajaj finserv card.
                                Falak khan
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  E
                                  esuneelbabu
                                  May 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: 500040

                                  I observed there is a wrong debit of rs.117 from my axis bank account with the following transaction id and details, i am shocked to see this, please reverse and credit it back to my bank account. This is pure pilferage from many accounts as i see many customers having the same complaints.

                                  25 may '18 ecs/[protected]/[protected]/tpcf bajaj - 117.00
                                  Jul 6, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 31, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi esuneelbabu, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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                                    Veera Eshwar
                                    from Visakhapatnam, Andhra Pradesh
                                    May 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500094

                                    Team, i have been informed to pay the balance amount which was pending for a week, due to health issues i could not contact them pay the amount or attend their calls. One employee from baja tarnaka hyderabad (Sulochana), the way she called and busted on me making me to write this complaint, she certifies me a fraud customer. This is shamefull for the company for hiring such employees. I can never ever have business with you all because of that employee i complety lost my patience. I will repay amount and baja please improve customer service
                                    May 24, 2018
                                    Complaint marked as Resolved 
                                    Na
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 31, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Veera Eshwar, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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                                      G
                                      Giridharan pasupathy
                                      from Madanapalle, Andhra Pradesh
                                      May 24, 2018
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                                      Address: Chennai, Tamil Nadu

                                      I brought new mobile on April 10 in Avadi Chennai. Mayur mobiles shop. Your executive Kamal logged in to your finance. After few day I came to know that your executive was also logged in to the mobile insurance for my mobile without my knowledge. He is did not utter single word about that, this is totally unfair. I do want to cancel that mobile insurance. This is not an honest service. This worst behavior in terms of services. This is my registered mobile number with Baja finance is [protected]. Please take action as soon as possible. I want to cancel the mobile insurance as soon as possible.

                                      Bajaj customer ID : 66296535

                                      Loan Account number : 403DPF71367070
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        D
                                        drsundu
                                        from Satrikh, Uttar Pradesh
                                        May 24, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110096
                                        Website: www.bajajfinserv.in/reach-us

                                        Despite multiple complaints, including those on this particular site, i keep on getting unnecessary phone calls and emails from bajaj finserv. I never bought anything from you guys and will never do so in the future as well. Please leave me alone and stop this harassment.
                                        Last complaint was labelled as resolved despite my protest, looks like admin of this complaint site is also a good friend with these bast*s
                                        Jul 6, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 31, 2018
                                        Bajaj Finserv Customer Care's response
                                        Hi drsundu, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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