Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 16%
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1837
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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482
down
250

Mobile:
Mobile:
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347
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216

Customer satisfaction rating
16%
Complaints
1837
Pending
573
Resolved
139
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Finserv related photos (210)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — insurance amount debited without intimating

 Zubin Randeria on Jul 18, 2017
Mr vaibhav gabhudfrom nasikof bajaj alliance had come for personal loan, the loan is already credited to the a/c of mrs swati barve
The above co. Has debited insurance amount of rs 8000/-without
Informing or intimating.
You are please requested to credit the insurance amount as we
Are not interested in availing insurance
Interest is being charged on insurance also
Loan a/c no-sf68066082...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — re-activation of bajajfinserv emi card

 Hifza on Jul 18, 2017
Bajaj finserv — request to unblock bajaj emi card

Hi, my name is zoheb hasan customer id:15423932. I am exits bajaj finance customer. I had completed 3 loans
But i come to know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
Due to my first 2 emi was failed because of some circumstances. Due to this reason my card was blocked. And what can i do for reactive my card again. Requested to kindly look into this matter.

Thanks
Zoheb hasan
Customer id:15423932...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — no response from the manager at pondicherry branch poor customer handling worst communication

 Kavi Kathikavi on Jul 17, 2017
The representative of bajaj finance member called me & he told they offer me a personal loan & got my details including cheque slips also the manager forced me get the loan & he told rs.8000 will be detected for processing fees but they took rs 12000 from the loan amount of 124000 but totally 112000 was creditted in m account i asked the manager for past five days still he can't answer me & avoid me...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — most ridiculous customer service

 anitatt on Jul 17, 2017
Hello
I had taken loan in bajaj finance on last few month back i have paid the installments in time correctly without any fail (If fail so your side.. And your technical problem that's why).
Sir, i am a regular customer to purchase items through bajaj finserv but misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.
The purpose of this email is to create awareness about the slow and most ridiculous customer service ever faced in my entire life
Now...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finserv — salarued personal loan fore closure complaint

 medida.hemadri on Jul 15, 2017
Hello,

This is m hemadri, i took salaried personal loan from bajaj finserv based on nil foreclosure charges agreement, later on they changed the rule to impose foreclosure charges. I decided to close the loan and i generated foreclosure letter from bajaj finserv expedia application, the generated letter showed nil fore closure charges, so i paid the money what ever bajajfinserv displayed in the application. I have foreclosure letter. My salaried personal loan number is 404spl22065643. After two days they sent an email mentioning you paid short payment of money, (As of today is inr...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — personal loan for closure complaint

 medida.hemadri on Jul 15, 2017
Hello,

This is m hemadri, i took salaried personal loan from bajaj finserv based in nil foreclosure charges agreement, later on they changed the rule to impose foreclosure charges. I decided to close the loan and i generated foreclosure letter from bajaj finserv expedia application, the generated letter showed nil fore closure charges, so i paid the money what ever bajajfinserv displayed in the application. My salaried personal loan number is 404spl22065643. After two days they sent an email mentioning you paid short payment of money, (As of today is inr 365529.45 and bajaj finserv...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — finance charges on my loan account

 shivagc on Jul 15, 2017
Hi
Loan account # 400rem41584850 shiva goud
I have changed mode of payment through other bank by visiting the bajaj finserv branch in somajiguda on 11 june. My emi date started on 5 july.in the last moment i received a message saying that i should maintain emi bal in my old bank account which was inactive. I tried to write them mails that i have made all necessary changes but it was missing from your end but i did not receive any reply from them. Now i see emi is missed and they are charging me 497 as penal charges why should i pay them when i visited the branch and apllied fro bank...
Complaint comments  Read comments [2]Complaint category Auto Insurance & Loan

Bajaj Finserv — received sms stating that money subject to disburse on 4 th july but not credited yet

 janardhan chinthaginjala on Jul 14, 2017
Receive below sms on 4th July.

Your Loan application no.5321438744436 is processed.Amt will be disbursed subject to documents clearance.Loan Amt Rs.100000.00, Net disbursal Rs.96211.00, ROI13.00%, Tenure 24 mths.Click https://goo.gl/1pz4qk for detailed breakup.Regards, Bajaj Finserv.

I have called at least 50 to 70 times to the toll free no :18002090903, it is engaged always and didn't make success.
Also emailed 8 to 10 times wecare@bajajfinserv.in, no reply yet and no one has called back.

I just need status....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — to stop calls regarding personal loans

 hemapraanth on Jul 14, 2017
I m prasanth sangu, I got lot of calls from bajaj per day atleast 5 or 6 times, Iam so irritated with your phone calls that it pisses me off as i see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.my no is 9985342306. I am determined that if this doesn't stop, i will complain to consumer forum. prasanth sangu....
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finserv — Cheaters who told there is no pre-closure charge and now they have charged 4% on pre-closure

 Sandeep4362 on Jul 13, 2017
Dear customer,

Greetings from bajaj finserv.

Features and benefits
Personal line
Personal line is an innovative facility designed to fulfill your future lending requirements. This is offered basis your loan eligibility and current disbursal. A line facility open for your subsequent loan requirement. If you had utilized amount less than the personal line amount, the balance non utilized amount can be availed on just a call. This is an unmatched offer by bajaj finance with backed by our service time guarantee.

Nil foreclosure charges...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finserv — Extra emi paid after loan account closer is taking more then 20 days to refund amount (Rs 16870)

 Sandeep4362 on Jul 13, 2017
I have done balance transfer from bajaj finserv to other bank, when i went to submit the check, they have calculated the interest (Rs 2200) for days (Around 10-12 days) from the day check issued to the day i submitted the check to bajaj fin-serve.

Now my question is if they charge the interest based on each day then why we dont get refunded amount with interest added for it if it takes more then 20 days to process.

Emi is deducted on 1st of july. When i talked to customer care they informed that processing will be done after 20th of july.

If companies...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Next loan apply [Resolved]

 L Patil on Jul 13, 2017
Hi, my name is laxman kundlik patil my emi card ending :- 4136 i am exits bajaj finance customer. I have 1 loan on running.
But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but not my call responds. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my emi card again.
So please kindly.

Thanks & regards
Laxman patil...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Foreclosure charges being added on my flexi personal loan

 kushalk on Jul 13, 2017
Hi

As i took a personal loan from bajaj finserv lending on oct 2015 amount of rs 5, 10, 000

During loan agreement time they offered to me for nill foreclosure charges and zero pre-payment charges.

Now when i went to close my loan they are charging 4.72% of foreclosure charges on the outstanding principal amount, which is totally unacceptable as at the time of selling their product they emphasise and treat the null foreclosure as their feature or benefit which they are offering to customer but when the same customer tried to close the loan they say that...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Foreclosure Charges added in my Salaried Loan [Resolved]

 skumar1438 on Jul 12, 2017
Dear Sir

As i took Loan in Bajaj finserv lending on Oct 2015 Amount of Rs 4, 57, 000

During Loan agreement time they offerd to me for Nill fore closure charges and nill pre payment charges.

Now i want to close my loan and asked to Bajaj finserv. They charged 4.72% of Fore closure charges from the out standing principal amount.

asked to customer care they said they revised the policy on June 2016. so fore closure charges applicable for you.

But During loan disbursement as per agreement .fore closure charges mentioned as zero...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Want to change my phone number

 Sparsh Asija on Jul 11, 2017
Hello sir,
Actually i have lost my phone 5-6 days back and now i have another number so i want to update that number with you. The number which is registered with your company is 9871608213 and my present which i want to update is 9899453285 so please update this number as my phone number and the name which is linked up with this number is raj kumar asija that is me.
Thank you...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finserv — My cibil score affected

 sanjusuma on Jul 10, 2017
Dear team,
(My lone number 4430cp31323974, recept number i paid bounce charges:16706401, book no:668257) my contact number 8143222691
This is jonnalagadda. Prudhvi raj, i have been taken loan in bajaj consumer when i am taking product my emi is rs:1900/- only but they try to detect rs:2150/- but i did't main ten more then rs:2000/- in my account 2 emis are bounced. After this happen i discuss with bajaj office they said unfortunately insurance rs.150/- added for my emi. For thous edits my cible score have been down and mark me as defalder, the bank charged emi return charges. I have...
Complaint comments  Read comments [1]Complaint category TVs

Bajaj Finserv — Extra payment deducted

 meenakshi pujara on Jul 8, 2017
Hi
I want to share my experience with Bajaj finserv. I have used Bajaj EMI card soo many time this time 3 EMI was going on. There was balance on 5 th in every month. It's your system problem you not able to take payment it's gets bounce even you picked cash from my home & office 2 times but why r u deducting bounce amount from the account. U can't do that . If want to deduct bounce charges than it should be done once not 11-12 times. I want my money back at any cost...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finserv — Policy Extend

 Suraj Kedare on Jul 8, 2017
Baja activate my 2 policy on same product so i will call to Bajaj customer care but they are told me you have to send mail to Bajaj to deactivate the one policy after that i have sending mail also to bajaj but from that date which i sending mail to bajaj to till now almost 11 mails stored in my inbox. In every mail i have giv all my details but Bajaj can't solved my issue. Bajaj provide very cheap service with his customer....
Complaint comments  Read comments [1]Complaint category TVs

Bajaj Finserv — Unblock the EMI card-ID 26883937

 Nandagopal Devaraj on Jul 9, 2017
My EMI card has been blocked for some reason. i'm Not sure why it was happened. I would like to Purchase household items using my card . So please unblock the card as soon as possible.

I need it to fix this issue as soon as possible since i would like to purchase the items immediate, also please update me why my card was blocked and i didn't get any notification regarding this. Would be better if you have any customer care number to unblock the card for future. Updating in portal doesn't look cool.

ID: 26883937
Ph - 8939003871...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — Overdraft personal loan

 amit4484 on Jul 6, 2017
My loan account number is 404spf40911101, for which i need
Clarification on below queries

I have received 11, 73, 936 in my bank, however in experia app my disbursement is showing 12, 55, 000,

Without utilising anything from the top up
Allotted to me i have become liable to pay 81000+ to bajaj
Finance, while selling the product to me your
Representative have not mentioned anything about such
Charges, i do have all recording and valid
Conversation proof for same.

I called customer care representative to
Complaint comments  Read comments [1]Complaint category Banks

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