Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 35%
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2473
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
669
down
337

Mobile:
Mobile:
up
471
down
295

Customer satisfaction rating
35%
Complaints
2473
Pending
586
Resolved
716
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — mental harassment due to fraud commitment given for loan disbursement

 Sacdeshmukh on Jan 18, 2018
I had applied for loan to bajaj finserv on 05/01/2018, for which i had submitted all required documents as per the guidance of regional manager of bajaj.
Following which i was assured that the loan amount would be disbursed by 08/01/2018 or maximum by 11/01/2018.
Since then, every day i give him a call & the regional manager is assures me that i would receive amount by today evening.
Today its 18/01/2018 & even now he is telling that the amoun would get disbursed by evening..
What should i do now.?
I had assured to other people for payment since 11/01/2018 and...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — my digital emi card active limit rs:11, 006/- bajaj finserv chilakaluripet executives are not give to product to me value of rs:10490/-

 nagaraju.palepogu on Jan 17, 2018
Hi Sir, My Name Is Nagaraju From Chilakaluripet Cell Number [protected].
Iam Already Existing Customer Of Bajajfinserv
I Have Good History And No Dues To The Bajaj Company.
My Digital Emi Card Limit Rs:11, 006/-, Bajajfinserv Chilakaluripet Executives Are Not Give To Product Value Of Rs:10, 490/- Samsung J7 NXT To Me,
Lot Store Manager Asking They Said Not Give To Particularly You.
Bajaj Finserv Digital Emi Card Approve Any Avalable Products.
Lot Store Manager Asking Give Your Emi Card But Bajajfinserv Giveing Digital Emi Card,
They were Lieing...
Complaint comments  Read comments Complaint category Other

Bajaj Finserv — insurance refund

 Valli Nayagam on Jan 16, 2018
My finserv id:8987219. I bought washing machine through emi card ending 8780 for the amount 32, 500 rupees. I canceled my insurance which i had paid for 2 months (Amount:200*2=400). I cancelled the insurance around 20 days back and i were asked by the servicer to remind about insurance refund. I tried customer service but i couldn't catch the officer. How can the insurance amount be refunded to me?...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finserv — rude behaviour

 rajsha22 on Jan 15, 2018
Bajaj Finserv Ka Banda nalinaksh singh, his mobile number - [protected], he is talking very rudely. Pehle loan ke liye call karte hai, apply karne ke baad loan amount kam kar dete hai, ekdum unchi awaaz me baat karte hai aur kehte he ki aapko Jo Karna hi Kalo. Mere Mrs. se bhi bahot hi rudely baat kar rahe the, and please I am really tired of all these companies, inke kitne bhi complaint Karo much fayda nahi hai...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — personal loan from 9 am to 8:30 pm

 Roshan Jameer on Jan 14, 2018
Dears,

Receiving too many call from morning 9 am to even 8:30 pm, earlier once i used the emi card it not mean to keep calling to customer for marketing needs.
But its getting too much. Even i am receiving the call till 8:30 pm. I have gone through bajaj finserv site their no option for customer to unsubscribe from the site.
Please stop calling on my number [protected]...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — they cannot unblock my emi card until 105 days

 zubairalimuhsin on Jan 14, 2018
My name mohamed zubair ali, location tiruvarur, loan account number : t34rcd47547189,
I received email from bajaj finserv:
1. Your emi amount 05th jan cheque bounce (Sufficient amount in my account)
2. I will paid on rs 3280 (With 450 penalty charge aslo in tiruvarur branch cash counter)
3. You cannot use 105 days, your card is suspended

I will paid more than rs 399 for emi card
1. I never use any other product
2. I paid rs 450 bounce charges.
Still i cannot use 105 days blocked my cards
I thing money earning tricks please...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — cancellation my vivo y69 mobile insurance

 sivak94 on Jan 14, 2018
Dear sir/mam, this is to inform you that recently i had purchased vivo y69 from my bajaj finserv lending emi card with policy no. 421dfs59856356. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs. 1799/- besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finserv — loans - wrong practice by bajaj finserv

 try2xl on Jan 13, 2018
Recently, i went to vijay sales to buy a new refrigerator. They had a tie up with bajaj finserv and provided me with a great interest free emi option. Great so far. I was asked by the bajaj finserv representative that they will need blank ecs mandate signatures. No way jose! When i insisted that i will not sign any blank ecs mandate, after a lot of push, they accepted to write the amount on the ecs mandate form.

I thought i had won the battle, but failed to realize the idiocy of the processes followed by bajaj finserv.

Two days later, i got a call from bajaj stating...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — housing loan/ taking extra charges and forcefully giving insurance.

 sumit setia on Jan 13, 2018
I am totally sick and tired with run around from bajaj company regarding my insurance policy which they forcefully placed on my loan, also i have recording that clearly will let you know that they pitched wrong product to me and later on changed it.

I have been keep on denying to take this insurance and now they are coming up with another policy that if you don't take this insurance then your pm awas yojna will not be given to you. (Again they are trapping me to keep this policy, which i don't want at all.)

Please help me here as they are not even cancelling the policy...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — non receiving of emi card

 Arindam Chanda on Jan 13, 2018
Dear sir

Good afternoon.

I would like to bring to your kind notice that on 01.01.2018 i have applied for an emi card of bajaj finance after receiving an mail notification from their end (Screen shot of notification mail attached). However the amount which was required to generate the card (Rs. 471) deducted from my kotak mahindra bank account (Screen shot attached for the same) and i got a transaction no-l[protected] as text message from their end, thereafter,

As i didn't receive any card from them nor any notification still 10.01.2018, i wrote an...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — change in mobile no. & email address

 Kirandangat68 on Jan 13, 2018
Dear sir i mr. Kiran dangat want to change my mobile no. [protected]
My new mobile no. Is [protected]. Kindly change my emaili'd also.. My email address is kirandangat68@gmail.com kindly change my resi. Address also its 616/a1/1105, shree laxmi residency, n. M. Joshi marg, byculla west, mumbai 400027. Opp. Byculla railway station. I'd is 36525396 loan no.405sof27988545. Please check & change the same as early as possible. As i don't receive any offers from bajaj finsreve. Regards kiran dangat [protected]/[protected] kirandangat68@gmail.com...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — want to change my registered mobile no.

 Kirandangat68 on Jan 13, 2018
Dear sir, i mr. Kiran dangat wanted to change my registered mobile no. ([protected]) to [protected]. Also want to change my resi. Address 306, mandarniketan, n. M. Joshi marg, byculla west opp. Byculla railway station. Mumbai - 400027. To 616/a1/1105, shree laxmi residency, n. M. Joshi marg, byculla west opp. Byculla railway station. Mumbai - 400027. Kindly do it on urgent basis. Regards kiran dangat [protected]/[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — cancellation for cpp asset care extended warranty

 sreshta152 on Jan 12, 2018
Hi, i bought a samsung led 32" tv emi from bajaj finance at local merchant without my concern bajaj finance started extended warranty and deducted the amount from my account.

Hence request you to please cancel my asset care policy immediately and arrange to refund my amount as early as possible.

Policy no is ac0748203

Regards
K srinivasa rao...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finserv — bajaj elite emi card

 Nayan Mistri on Jan 12, 2018
Respected panel,

I have done a transaction of rs.4777 for elite emi card.
Transaction no. Jhmp[protected] on 8/30/2017 12:38:54 pm online on bajajfinserv.in through my experia account. Till now there is no information about it. Called up to customer care of elite card @ [protected] and get an assurance every time that it will reach to me within 7 working days. Please help me for refund process....
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finserv — approved case rejected

 iphonex on Jan 12, 2018
Sir yestreday i applyed for a panasonic smart 40 inch led tv i have submited all my documents and finally my case has been approved... I got congrats messages and a call from your custmor for verification and i have answered all the question they said ok... What when we goinng to buy it they says u file has been rejected... I just want to now why tey are rejected my file......
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — bajaj elite card fraud

 001deepesh on Jan 11, 2018
I had applied for an bajaj finserv card 2 months ago. You customer executive called me and told about the card and said that you will recieve the card in 15 days but its been 3 months now. When i call at your customer care they give different numbers which never work or either switched off. I had visited your bajaj office they say we dont have any such card they are only generated online. I want my refund back as fast as possible. My registered mobile number is [protected] name rajinder kumar...
Complaint comments  Read comments [3]Complaint category Credit Cards

Bajaj Finserv — phone call for loan

 akmaurya123 on Jan 11, 2018
Every day I get 8 to 9 times phone calls from bajaj finserve for taking personal loans. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no [ eight one zero five one seven four eight eight eight ]. They call any time and every day. I had informed many times in call center also but no impact. In call computerized voice comes....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — update pan number

 mdsadiqaf4 on Jan 10, 2018
Goodevening
Dear sir, /madam
My name is mohammed sadiq iam al ready bajajfinser & caustemer
Before my pan card datels is not update plese updatemypannumber
My pan card is not update so plese updatem my pancard
My pan card number — ajgpm0494h
My emi card number — [protected]
My emale-mdsadiqaf@gmail.com
Thanks®ards
Mohammedsadiq
Mobilno-[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — false commitment for flexi loan application - 5322528910043

 rajvikram7 on Jan 10, 2018
I applied the loan as i was promised of 1% processing charge and 14% rate of interest. Hence, i applied for 5 lakhs loan. To my surprise, they sent a statement which had 2% processing charge, 15.5% rate of interest and they processed 10 lakhs (Which means double processing charge of 20, 000 inr).
Hence, i requested for loan cancellation but no one replies. Their customer care is only on ivr and hence we cannot talk....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — annual inactive fee on bajaj finserv card

 sunsgang on Jan 10, 2018
I want to deactivate my bajaj finserv emi card ending with 9706
My experia id is : 26460539
I have no pending emi to pay.

I was promised that this card is free.
But now they are charging annual inactive fee of rs. 117/-.
I do not want to pay any annual inactive fee. Please deactivate the card immediately.

My email address is : sunsgang@yahoo.com...
Complaint comments  Read comments [1]Complaint category Loans

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