Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 13%
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1598
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
397
down
201

Mobile:
Mobile:
up
283
down
183

Customer satisfaction rating
13%
Complaints
1598
Pending
593
Resolved
71
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Bajaj Finserv Customer Care related pictures (180)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — EMI card not received yet - applied on 15/10/2016

 smaan72 on Apr 16, 2017
I had purchased a washing machine using Bajaj finance on 15/10/2016 and at same time applied for EMI card, paid for it. I was advised the EMI card will be directly delivered after 2-3 months.

However, in-spite of chasing the IFB point at Haware Mall to-date, my EMI card has not been dispatched yet. My EMI's have been regular.

Please advise urgent reason for delay and send the card to me urgently.

Regards
Sanjay
9920076520...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Consumer loan

 celebraterakesh303@gmail.com on Apr 16, 2017
Hi this is rakesh mukherjee mob no 9831891132 i went to great eastern to buy a lcd tv how ever i did not buy one but they asked for my adhar card and pan card copy as i selected one of the television but when they went to process the loan the amount wad much higher so i refused to process any further. But after i reached home i got a message that the application for dear customer, your loan application for amount rs. 16668.00 has been approved. Your application sf id is sf62949022 for future reference. Kindly upload your photo on https://goo.gl/4iPYMb rgds, bajaj finserv how can any process my application...
Complaint comments  Read comments Complaint category TVs

Bajaj Finserv — Worst customer service experience ever

 Bhavana111 on Apr 15, 2017
Hi,
I closed the loan that we took for TV in March 2016, and in Jan 2017 I got a call asking me to pay extra 2500 for cheque bounce charges.when I told them that this is not right on there part and refused to pay because they can't come back 1 year after closing the loan saying that I have a due. Now again I get a call from Delhi high court itseems, telling me that there is a complaint filed and suggesting me to clear otherwise I would have to pay 28000 if they win the case as charges.
Why are you irritating your customers so much? Closing the loan means I should be done with the...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Customer service

 chaman p on Apr 15, 2017
Bajaj finserv company having worst customer sevrvices.im trying to contact bajaj finserv customer care from 1 month. if i call them they dont even recieve the call. if they recieve the cal they dont talk. last knigt i called that number & they revived the cal but thier represent told, dont call now its not working time. if that is not working time why did he recived the call...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — Harassment by Collection team/Not fixing their Technical Issue

 Amit Gupta2482 on Apr 13, 2017
Hi Team,

It is a shame that you are not able to resolve this issue. You all should know that by having such fancy email id such as wecare, customerexperiencehead, grievanceredressalteam etc does not make you a customer centric company. You actually need to "walk the talk".

Today again your Highly Unprofessional Collection team agent called me from the number "9891010385" & said that my cheque has bounced & she needs to collect that money. Really, this makes me feel that your organisation is full of fraud agents who just make fraud calls to the customer to extort their...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Videocon 55 inches TV

 Mîŕzå Šhājî Båîģ on Apr 13, 2017
Hi

This is Mirza Shaji Baig and my registered mobile number is 9246 337 885. I received an SMS couple of days back stating that first EMI is due on 5th April 2017 for Rs 4600. The fact is that I have been making the payments for the past 4 months (since December 2016) for the Videocon TV (55 inches) purchased and have already made payments of 5 EMIs till now. After logging into the Bajaj Finserv website, it shows that my last EMI is due in Jan 2018 where as it is actually due in Sept 2017

Kindly look into the matter.

Thank you so much

Regards,...
Complaint comments  Read comments Complaint category TVs

Bajaj Finserv — Issuing of emi card

 J Chalapathi on Apr 12, 2017
I bought a refrigerator on easy monthly installment by bazaaz finance and I paid 4 months installment but still I didn't get any EMI card for the future proceedings. What is the reason to late issuing of EMI card. I need EMI card to pay another product. I want personal loan on bazaar finance company on emi.so please provide of information EMI card and personal loan...
Complaint comments  Read comments Complaint category Refrigerators

Bajaj Finserv — Frequent tele marketing calls

 ksajidm on Apr 11, 2017
I am so frustrated getting tele marketing calls from bajaj finance on a regular basis. I have requested many times to stop calling me as I am not interested in availing loan.

It puts the Bajaj brand in poor light. Are you so desperate to get business at any cost, even at the cost of causing disruption in someones personal/office time.

I would highly appreciate if I stop getting this calls.
My number is 9949475002....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Made online payment..But still getting messages as due

 navaneeth kodam on Apr 11, 2017
Sir/madam, i made an online payment for current month emi, i was due for only 5 days frm the date of payment of this current month Emi. i got an message that my Emi card was blocked . how could you done without intimating us about Emi card blocking.

MY LOAN ID : 4000CD30946837. sir please do refer that ...i made online payment..i didn't get any confirmation message about payment.....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Deducation from SBI account

 maanvik on Apr 10, 2017
TO TRANSFER
06-Apr-2017 (06-Apr-2017) TO TRANSFER
P17290869509Tr For DDR BAJAJ-AUTO 350.00

Dear Bajaj Finance,

06-Apr-2017 (06-Apr-2017) TO TRANSFER
P17290869509Tr For DDR BAJAJ-AUTO 350.00
Deducted amount Rs/-350 from my account without my permission.I want to know why you deducted the amount without my concern and refund the amount back to my account as early as possible otherwise i will pursue it by legally

Nisha Sharma...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Hello m rizwan pasha hear from Bangalore [Resolved]

 rizwanrs123 on Apr 10, 2017
Hello! I Am Manas Painter from Airoli, Navi Mumbai.
I was i need of money in march 2017, i searched on Quickr.com and after giving my contact details there, i received a call from +917836019779 named as Mrs.Ankita from Bajaj Finanace lending, she said me to send her my documents, so i mailed her my documents on her email ID bajajfinanceservices@bajaj port.com. after sending documents to her i recieved a call that my loan in sanctioned with Rs.3 lakhs, but to get that money i need to pay Rs.9000(which is 3℅ of loan amount).
Therefore i paid Rs.10000on 31/03/17 and Rs.10000 on 20/02/17...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — Byju learning app

 Namanasrinivad on Apr 9, 2017
Byjus learning app which purchases for class 7, 8, 9, 10 registration for 03 years, stops working after 1 month. Customer care unable to resolve issues . Time lag and student not paying attention because of app problems. Byju app costing me around 32000 through Bajaj finance service. My two installments of rs 6200 already debited. Now I want to stop emi and refund of debited money and return product....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Cancellation of my extended warranty

 saran12345 on Apr 9, 2017
Hi Sir,

We purchased a new Samsung tv in Bharath eletronics in coimbatore on 30/3/2017. My parents signed for extended warranty without much knowledge as they were quiet confused by the staff over there. We really dont want the extended warranty for three years. Please cancel this warranty. We have not paid one EMI also still. Even if we pay an emi we are going to close the warranty as it won't be useful for us. CD loan number : SF61698623. Contact number : 91- 9629686985, 91- 9940711993. Please cancel the extended warranty so that we can pay only the original emi amount for tv....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Emi Card Not Activated [Resolved]

 basant135 on Apr 8, 2017
Dear Sir,
I have applied for new bajaj emi card and successfully got it by speedpost.
I have submitted my all required document on bajaj finserv kaushambi, ghaziabad office.
on 12 jan 2017.
But still did'nt get any notification regarding document process.
From last 1 month i am trying to know the reason why my card is not activated.
I talk to customer care and they always saying that your document is not collected/verified.
visited the kaushambi ghaziabad branch regarding this.they said that they process all the document regarding me.
They...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — Bajaj Finserve EMI Card Deactivation

 talapatre on Apr 7, 2017
Hello

Could any one from Bajaj WECARE cancel/deactivate my card. Many times i contacted and sent mail in this regard. Noting happened till date. Unnecessary Rs. 99/- charges every year on non usage.

Many times sent a mail to wecare@bajajfinserv.in, but no action from them. Also I went to Bajaj Finserve office at richmond road, from them also no reply.

Please deactivate the same at the earliest.

Madhusudan T
9901700443...
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finserv — Not refunded my money

 kv143 on Apr 6, 2017
Sir iam purchased a mobile in flipkart
That was cancelled and amount also refunded on 3th april

Now in bajaj fineserv not updated my refund amount

They are using my amount

Please update my limit immediately

So many calls made by me
Dear kiran kumar, your transaction ref. No.708820070018 for rs.15900.00 has been cancelled. Avl loan amount on your bajaj finserv emi card is rs.11920.00. Available open ecs limit is rs. 92671.00. Now use your emi card to buy pants, shirts, suits, footwear, eyewear, travel around the world...
Complaint comments  Read comments [2]Complaint category Credit Cards

Bajaj Finserv — Not received a card

 Shrinarayan Pandey on Apr 6, 2017
I have applied before 15 days but i still didn't received my card... Please send it immediately it's urgent ...
SF ID SF60809159
Mobile --9920753368
Please tell me when i will receive my card..I want to do online shopping in fact please send my card number on my mobile phone please it's urgent...If is there any problem call on my mobile number 9920753368...
Complaint comments  Read comments [3]Complaint category Other

Bajajfinserv — Not received Bajaj emi card user i.d 37773155

 Drmanyuk1326 on Apr 5, 2017
I haven't received my Bajaj emi card. My user i.d is 37773155, I had purchased electronics from Croma Indirapuram and I have paid my 5 emi, still I didn't received my Bajaj emi card. I made multiple calls to customer care no. 02039574151but my problem not resolved as no option to talk to them.My registered Mobile no is 9650555666 and my registered email I.d is trooper.gage@gmail.com. Kindly resolve my problem and provide me my emi card....
Complaint comments  Read comments [1]Complaint category Other

Bajaj Finserv — Personal loan: unnecessary deduction during loan processing (For credit vidya)

 nagarjunkb1002 on Apr 4, 2017
My loan application number: 5322394080172, hello, this is nagarjun from bangalore. I've applied for a personal loan in bajaj finance ltd 3 days before for 2 lakhs, i was told that only processing fees of 1.5% will be deducted while disbursing the loan but they added a product called credit vidya without my notice which costs 1500 rupees which is no use for me and i got only 1, 94679 rs. Even the customer care persons admitted that the amount is less and asked me to contact their grievance team. Based on discussion with customer care employee i've sent the statement which i got from bajaj finance....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Being harassed by your automated calling system

 maheshco on Apr 4, 2017
Dear all,

Daily, daily i am receiving 6 to 8 automated phone calls from bajaj finserve regarding new offers, the emi which currently running and new offers on personal loan.
This is nothing but harassment, i am planning to move to a consumer court / tribunal to register a complaint and clam damages if this unwarranted harassment doesn't stop in a week's time.

So please stop this and make sure my number is removed from your daily calling list, mobile no 9742239279.

Below pls find the numbers we are getting calls.

(1409710490/ 1409710481/1409710489/1409806715/1400820152/1400820128)...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

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