Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 14%
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1434
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
324
175

Mobile:
Mobile:
220
159

Customer satisfaction rating
14%
Complaints
1434
Pending
593
Resolved
68
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Finserv Customer Care related pictures (161)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — Note risport mi and my problem

 zoheb panja on Jan 7, 2017
My name is zoheb, My EMI Card No. 2030400040041388. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service.my two loaun but less my ac 3 emi 11000extra less my a/c so help mi
3390 is fake amount my mobile no 9824445283...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finserv — CD Loan EMI repayment [Resolved]

 mohankd on Jan 7, 2017
Hi Bajaj Finance,

I am holding a CD LAN account 4040CD25581785 with you. In DEC 2016. EMI amoutn (6, 667/-) has been paid to you twice. Once through Cheque and another time through normal ECS. so instead of 6, 667/- rupees, 13, 334/- has been taken from my bank account in DEC 2016. SO kindly check and revert back the amount(6, 667/-) to my bank account as soon as possible.
I have raised a request regarding the same. But still no response from you side.
and your customer care IVR menu is worst and not having an option to talk to your Agent to raise a request or to know...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — EMI card 'inactive' FEES

 Deepikavs on Jan 5, 2017
The loan was completed in March this year refer "400SCE10928774". I have two issues with Bajaj Finserv:

1. I was harassed and tricked into buying a EMI card. The agent charged an extra 400 saying it is card fee. He NEVER mentioned there was a fee. he just gave me a bunch of papers and took my signature. Very unethical business.

2. Recently I saw a line item in my bank statement saying Bajaj EMI card "inactive" fees of 99 Rs. Money was directly debited from my account. How and What is this charge for? Do you guys expect me to take loan from you all my life? How can anyone...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Block the existing my EMI card...2030 4000 4918 4320

 Vinay.Dhole on Jan 5, 2017
R/sir.,
I am your regular consumer, having an EMI card. I have lost my EMI card 3 days ago, Please block the existing EMI card
My Name Is :-Vinay Venkatrao Dhole
My EMI card No is ...2030 4000 4918 4320
Please block the existing EMI card at the Earliest please to avoid further phishing to me.
Regards
Vinay Venkatrao Dhole
Aurangabad (MH)...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — Bajaj Finserv Additional loan amount being cut

 Chaudhary Nimesh on Jan 5, 2017
Hi,
I am Nimesh from Bangalore. My Customer Id for Bajaj Finance is Customer ID:33015764 . I bought 2 Consumer Durables from Reliance Digital, Bangalore through Bajaj Finance. For the products EMI amount is INR 3679/- but my EMI amount deducted (thru ECS) per month is INR 4014/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 335/- being charged on every month because of BALIC PREMIUM CD LOAN (404BAL23927406). I do not understand what...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finserv — Not receive the bajaj emi card

 sutaramol85@gmail.com on Jan 5, 2017
Dear sir,

I M amol h sutar .I have purchase the led tv of crom in Nov.
2012 through bajaj finserve loan but still the date i don't have to receive the EMI card.
I have to call your customer care but no one response and not receive the call so, i have to complaint you regarding the bajaj EMI card.
Please, prepare my request as soon as possible.
Please confirm though my mob. Or mail id as below.

Regards,
amol sutar
9757386905...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — Additional loan cut Rs 1599

 4495709 on Jan 5, 2017
My balic loan account number 402DFS22922256 my name Umesh Dorle parent loan account number 402DPF22922226 my contact no 9021716820 branch name pune I paid excess 229x7 Instalment so I request you to return my amount as early as possible my mail id umesh_dorle@yahoo.co.in I purchased a Samsung J7 mobile from J s lubricants and automobile shop no 1, 692/A, pune Satara road bill no S16/323, Date 12may16 Bajaj finance my Emi amount was 1579 but message of Emi was 1818/- I paid all 7 Emi of Rs 1818/- so my difference amt I want returned Rs 1599/- which display on my loan account Active...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Loan approved without my knowledge

 Manoj S. Samant on Jan 5, 2017
As I have applied for loan in your company and I have denied for the same after two days .

But it was processed without taken my confirmation as I am not willing to take this loan so kindly cancel it.

I have not taken any product from 3rd party and I need a confirmation for my cancellation ASAP

If this matter will not stop then definitely I will put a FIR against your company ..

As I am already frustrated to inform you again and again and same thing repeating again....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Deduct money without any shopping

 Navi123 on Jan 5, 2017
I was deduct my money from my bajaj finserve emi card without purchasing any item through bajaj agent which was located there, he take my card and ask me product name and then after reduce money from card but he was saying you come again and submit your id card and cross check, after deduction, so resolve my problem and give me my money which was same as...
Through - bajaj agent which have located in vijay sales noida sector-18

Please call-...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Finserv — Branch not accepting cheque/cash before emi

 nishagarg50 on Jan 3, 2017
Today 3-1-2017 visited at kaushambi branch of yours to submit cheque against my emi which is held on 5th of jan as the relevant bank account is closed. But they refused to accept the cheque or cash before the emi date whereas the customer care said that you can deposit your cheque/cash at your nearest bajaj finserv branch. What kind of pathetic service the company, customer care and the branches are providing to their customers. Worst company i have ever seen....
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finserv — To provide pin no. against EMI Card

 prabodha kumar swain on Dec 31, 2016
Sir! The EMI Card issued in my favour bears the no 2030400198277636.Its validity period is from 04/2015 to 04/2025.On the back side of the card the Experia ID entered as 19420985.Due to loss of mob n sim card I m now using another mobile.I require pin no so that I can avail facilities urgently.Pin no may kindly be sent in my mail AC -prabodhaswainrkl@gmail.com.com to maintain privacy.Its urgent pl send soon .I want to purchase one mobile today.Expecting pin soon...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finserv — Life insurance without consent

 dharmvishwas on Dec 31, 2016
I purchased Sofa from Evok through Bajaj finance @0% with a processing fee of RS.749.00 on 25.12.16. After logging in to their website I was surprised that I have to pay another EMI of 500 for life insurance which I was never told n no consent.I request them to take this back as I am
Not interested.
The guy who processed my loan when contacted told me it's good for me.. what a non sense. First they didn't take my consent and also I was not even aware. This is really a unfrofessional behaviour and they should not cheat their customers.
My email-dharmvishwas@yahoo.com...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — Fraud done by Bajaj Finance

 soravdhawan2005 on Dec 29, 2016
Dear Mr Niraj,

Greeting of the day!!!

Recently I've purchased a Laptop from CITY TEC SOLUTION (G-2, Kushal House, 39 Nehru place-Delhi) with the invoice amount of INR 18000/- and where I've paid the advance of INR 7370 and rest I've finance through Bajaj FinCorp (Loan account No. 401DPF31882019). But Yesterday I've found the loan was done for the amount of INR 25000 (which is not even the cost of my Laptop). Whereas if I'll go on your website to see the documentation for my loan all states that the Laptop cost was INR 18000 and I've paid the 4 advance installments....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — Threatening by waiting with police to remind you

 Subashini Vkp on Dec 29, 2016
My life is under threat bcoz of you bajaj...
Im working as a teacher in a school to run my life. Last friday 23rd december 2016 bajaj people name "charulatha advocate", number 86829 71502 called to my school around 1pm and spoke about my personal loan threaten our school staff to connect call to authority... Later i spoke with her and said i need pay 78000 (Pending 43000) within 4 pm or else we will come with police to remand you.. And used some bad words.. Immidiately i realized its a threatening call. And avoid her.. But she spoiled my name in my working place.. Peoples of bajaj playing...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Linking unwanted max bupa policy with loan account - cheating and fraud

 sathishrk1982 on Dec 28, 2016
This is sathish kumar rk, address - 5, aerodrome road, singanallur post, coimbatore 641005, tamilnadu.

Customer id 37812939, loan no : 421lsm29136934

My finance loan account has been linked with max bupa policy number 00210300201600. Without my knowledge. I was never informed about any policies during my loan application by your agent.

I hereby complain about the fraud done to me by
Bajaj finserve agent name : vinoth,
Mobile number 8754108152, coimbatore

I don't want this policy as i am an existing customer of bajaj insurance.
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finserv — Card got temp blocked

 Gorinta Johnson on Dec 28, 2016
Dear sir,

My card no:2030 4001 9949 6003
this got temp blocked as the payment was not paid on time.
the instalment got deducted, when the funds are made available.

Now I would like to use the card.

let me know, how it will be activated. and what is the amount of loan I can get from this card.

I need to increase the limit to 1 lac, what is to be done for this.

Kindly advice me.

please mail me to : tojohn1234@gmail.com
or contact me at: 07795562437...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — Wrong Loan Issued

 joshymraj on Dec 28, 2016
My name is Joshy M Raj. I have applied for a flexi personal loan with Kochi(Kaloor) Bajaj Finserv. The executive named Anson Jacob(Contact Number : 9633011593) came and collected all documents. After background verification I got the loan amount credited to my account in 3 or 4 days. But in the welcome email I saw that the loan type was mentioned SALARIED LOAN ONLINE. I called the executive and he assured that no need to bother that my loan is a Flexi Loan. But I saw there is no options for part payment in their online portal. Calling customer care, they replied that according to their documents...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Sony led t.v/ex has been depositing monthly 3 to 5 times

 omkarswrp116 on Dec 26, 2016
Dear sir...

My name is a. Omkar swaroop. I'm from kurnool moblile no:9052212293. I had taken a sony led t. V on 06-02-2016 which is 50, 500/-. I started my emi on 02-04-2016. The bajaj finserv people had taken the emi through ecs on every month 2nd. But the bajaj finserv people had depositing the ecs every month 3 to 5 times since my first emi. As per rbi rule any finance company has to deposite only once which they taken date. But bajaj finserv people depositing 3 to 5 times in every month. For each bounce i'm paying 862/-. So many times ask the bajaj finserv people why...
Complaint comments  Read comments [1]Complaint category TVs

Bajaj Finserv — Frequently sending SMS on loan offer

 lactose.rakesh on Dec 26, 2016
I was customer of Bajaj Finserv. My last loan paid completely timely. After that they continue calling, sending SMS for offering next loan. I requested them, i dont require, pl remove my account and contact number from your data base. But still they doing same things of sending SMS. this makes me disturb in my office work, also irritating. I am not comfortable to this. I do not wish receiving such SMS, Calls from Bajaj Finserv. My complain is to take action on this. even today they send SMS ( DM-80008) for the same.My contact No. is 9879014107...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — Didn't clear my pending loan application

 Karthik Gopi on Dec 26, 2016
Respected Sir / Madam.,

Last 3 month ago i applied Fullerton India Credit & Bajaj Bajaj Finserv Online loan but not get loan. so clear all my pending loan application. because it's reduce my cibil score. i can't apply loan to other bank. Kindly clear all my loan process & i don't know my application id. my details also attached this mail . kindly find & clear.
I have a 2 wheeler loan from L

Name : GOPINATH
Pan Card No: BEZPG0627K
Address : 141-b / 136 RAILWAY COLONY SALEM

I am waiting for your conformation reply

With...
Complaint comments  Read comments Complaint category Loans

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