Bajaj Finserv Complaints & Reviews

I made payment of my emi on date before they auto debit the amount from account. They failed to auto debit the amount because i had already paid the amount and there was insufficient Balence in my account. Still they gave me an over due charge of rs. 450 saying that I over due my emi.

I have purchased a washing machine from my emi card ...on 2nd of every month emi deduct from my account ..my loan account no. 78KRCDJB571468...but this month i have paid my emi on time but it was not reflecting in my statement ..transcation was completed from my side on time .but they are sending me messeges for emi overdue..and with this they have fined me extra charges but i have paid my dues on time so why should i pay extra amount with it and also money of emi deducted from my account..

Dear sir/madam kindly resolve my complaint that I have paid emi twice in my account. First emi paid on 31 may 2023 threw online payment. 2nd emi deducted in my account on 02 June 2023 date by ecs. Name: Roopam vaishya account no: 456DPFIV961887 Product: Apple i phone contact no: [protected]

Too much harrastment about loan regarding calls came please kindly strictly action take for this company too much daily call came & loan & credit card offer irrelevant give please now last time ola money stop this all

I took a loan from Bajaj Finserv in 2018, and I paid it back in full between 2018 and 2019. But some charges are deducted from my bank account in the name of "Bajaj Finserv."

Already raised a query over the email. Please look into this and resolve it as soon as possible.

Registered mobile no: [protected]
Email address: [protected]@gmail.com

They are calling daily morning at 8 am disturbing a lot i need you totake action they are very annoying we have small kids at home pls take action

They deducted money from my acount rs 117 without any information and reason ..i haven't used their services still they deduct money ..and not going to refund tha money

Hello,

I never applied for loan and provided any consent to Bajaj finance for the loan query but still they run the query for the loan resulting in the damage of my CIBIL score.
I would like to remove the query and upgrade my score at the score at the earliest.

Hello, I am Rajendra Kumar. Recently I have applied for car loan but after further processing I didn't got the loan approved because my CIBIL score was very low as it is showing an active loan from 04/11/2016 of Two wheeler of ₹45000 from Bajaj Fin Ltd in which it is showing me as Individual owner. But I have not taken any two wheeler loan from Bajaj Fin Ltd. And it was processed without my knowledge and as fraud thus affecting my CIBIL...

During covid i was told by one of the advisor that i can convert my loan to flexi loan and i can pay only interest and after that the loan will be converted to normal term loan after 12 months but nothing has happened and everytime i call to address this issue they say it will be not change and i need to pay interest until i dont have money to pay off my loan...

Hey,
I want to cancel an order placed through bajajmall website. It's in a pending state and I don't know if the order went through since I got no text or email for order confirmation. But still, I want to make sure it's canceled.

Order #[protected]
I've checked the cancellation policy and I'm informing you guys to cancel the order before it gets shipped/confirmed. So, please make sure that the order is canceled.

Thank you.

There is fraud transaction happened of Rs 117 on our Citibank account. I have not authorised it nor I have any loans or emi with bajaj however there is no transaction shown on bajaj site please help me to get the refund

Without any intimation money is debited rs 117, I don't have any emi from bajaj, then why they are deducting money every year, you don't have sufficient fund to run the company

Over the past two years that is 2022 and now 2023 from my Karnataka bank account money debited 117rupees, I have no such account in bajaj consumer finance, it is forgery from bajaj without any intimation or account details they don't have rights to get money from us. Such a cheap business

My bajajfinserv Customer ID 54941143 Bank SBI account Number :[protected] Mail id: bibinprasad.[protected]@gmail.com Mobile number ; [protected] Dear Sir, Sbi charg for failed mandate txnbajaj finance l Rs- 295.but i have no running EMI So, why this amount debited from my account? Please refund my money.Please follow below statement of my bank account. Please follow below statesment of my bank account -

Dear Sir, Sbi charg for failed mandate txnbajaj finance l Rs- 295. Now i have no Active EMI so why this amount debited from my account? Please refund my money.Please follow below statement of my bank account.
Please follow below statesment of my bank account -

I have diligently made all my EMI payments through the Bajaj Finserv application between the 20th and 30th of every month, as specified by your company. However, despite making timely payments through the designated payment option within the application, Bajaj Finserv continues to debit the amount from my account on the second day of each month. This inconsistency has resulted in numerous instances of insufficient balance in my account, leading to substantial charges levied by HDFC Bank.

To exacerbate the situation, Bajaj Finserv has never provided any prior notification or indication that the EMI amount will be debited through the National Automated Clearing House (NACH) from my HDFC Bank account. Furthermore, even after careful review of the terms and conditions stated in the agreement, I could not find any mention of the specific payment method. This lack of clarity and transparency has caused great inconvenience and financial burden on my part.

Currently, there is a pending amount of Rs. 789 for Loan Account Number: 595ECFJD759800 that needs to be paid to Bajaj Finserv. Despite my earnest attempts to make the payment through the application, I am unable to do so as it consistently shows an error message stating that online payment cannot be made. Consequently, Bajaj Finserv still tries to auto-debit the amount from my account, leading to additional bouncing charges and currently my EMI Card is blocked due to this issue, as u can thoroughly check my past payment habits as i do regular payments to Bajaj Finserv Application

My Loan account on bajaj finserve number is flexi hybrid loan P454PGD7447417
This agent promised me that he will return the credit vidya financial fitness report fees which is 6999 once the loan account will be disbursed his mobile number is [protected] and also the half of the flexi fees will be returned as cashback which is 3999rs now he blocked my number and not picking up the call loan i have taken on 16th April 2023. I Also raised the request for returning the money but they are asking for written proof where they that they will return.

Bajaj debited 295 RS from my bank account while I have cleared my consumer durable loan a year back. Resolve this issue as soon as possible.

Hello,

I just received a call from your agent for some loans. I said i was not interested and not to disturb me often as i am keeping on getting multiple calls throughout the day sometimes and it was frustrating. Your agent asked to set some DND setting on my side. I told him i can do that if i get it from the same no but since i am getting it from multiple nos, asked him to set it on his side so that your system doesnt call me back again.

But your agent was not polite and mishandled me in the worst possible ways. Is this the way you treat your potential customers on call? Your agents torturing time and again to avail loans from multiple phone numbers is irritating.

I asked him to pull his manager or his higher authority on call to resolve this issue. But he was hesitant and sounded confident that even if I raise a grievance request, it would not be taken care by the management. He also challenged to take what ever actions to take but he would go unharmed.

Hence I sincerely request you take serious action against the agent and please train your agents on customer handling skills. And mainly, please do not disturb us if we have once said we dont require any loans.

I would expect an update on the series of actions that was taken on the grievance raised rather than sending an automated/generalised reply that the grievance has been taken care.

Update1: have also tagged a post on twitter and facebook. Lets see how it goes.