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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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S
Sudipta Roy.
from Ingraj Bazar, West Bengal
Jan 3, 2018
Resolved
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Address: 700147

I purchased a smartphone samsung j7 pro worth of 19900/- through bajaj finance from harahari cellular # kolkata. Now i find that another product naming "digital fone safe 410dfs61614775" is tagged to my loan account. This is totally unwanted product for me beside this i am astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain thankful to you.
Thanking you,
Yours faithfully,
Sudipta roy.
Feb 25, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
Bajaj Finserv Customer Care's response
Hi Sudipta, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
Verified Support
Jan 25, 2018
Bajaj Finserv Customer Care's response
Hi Sudipta, Greetings from Bajaj Finserv! we wish to infirm you that your loan insurance policy has been cancelled. Thank you .
Am applyng emi card but showing error in pan card coloumn
my pan num is correct why its showing error
chetanreddy69's reply, Jan 4, 2018
hello bajaj any solutions for this problem??
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi, Greetings from Bajaj Finserv! With reference to your post you can apply for your EMI Card at the time of the purchase of a new Consumer Durable or Lifestyle product on finance from Bajaj Finance. Visit the nearest Bajaj authorized dealer for the purchase of a new Consumer Durable or Lifestyle product. Dealer store locator :: https://www.bajajfinserv.in/store-locator Kindly visit bit.ly/Digital_product_finance for details. For any other queries please write to us at [email protected] ​. Thank you.
My asset care policy number is 400BEW56038705, my emi will start from 02-december-17 so do it fast. Please cancel cpp asset care policy.
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi Akhi Giri, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
Bajaj Finserv Customer Care's response, Jan 25, 2018
Verified Support
Hi Akhi Giri, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx5082. Thank You.
Sir i requst you bajaj finserv card not send my house durable loan account no 9903769 plz urget send card
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi Manish, Greetings from Bajaj Finserv! With reference to your post we regret to inform you that we are unable to get details from given loan account no._******3769.However we request you to kindly DM your registered contact details or customer id to resolve your query .Thank you.
Sir
i am request you please cancel my cpp fone safe policy.. i am not intersesting this policy.

LOAN NO:400DFS62503135

Thank you
renatla mahesh goud's reply, Feb 7, 2018
please cancel my fone safe policy sir

loan no:400DFS62503135
renatla mahesh goud's reply, Feb 9, 2018
I'm back. B. Ram reddy
Please provide the status
Sir
Mobile :9676747273
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    S
    Savitri Madireddy
    from Hyderabad, Telangana
    Jan 3, 2018
    Resolved
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    Address: Hyderabad, Andhra Pradesh, 500089
    Website: www.bajajfinserv.in/finance

    — forwarded message —
    From: savitri
    Date: wed, jan 3, 2018 at 5:45 pm
    Subject: reg: 400spl[protected] collection executive misbehaving with my family members.
    To: [protected]@bajajfinserv.in

    Team,

    I have taken a personal loan from bajaj finance with loan account number 400spl31539211. Due to some financial issues we are unable to pay the installment for the last 3 months. We have paid our last payment on 31st of october 2017.

    Since last week me and my family were being harassed by the collection team with illegitimate words. We were deeply worried by the threatening behavior of the collection team.

    We heard from the collection team that bajaj was not working under the rbi guidelines and there was no way that rbi rules need to be followed. Please confirm if that was true.

    We are not saying that we will not make the payment. But the only thing we need is 10 working days time to complete the overdue.

    My husband health was not good since last 8 months and he was undergoing treatment at home. But we were seriously worried about the way the collection team was talking to my family members.

    Request you to acknowledge the issue from your side and resolve the same. Else i am planning to address the same to regional rbi office and file a case in women police wing in hyderabad.

    Thanks.
    Feb 8, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Jan 04, 2018
    Updated by Savitri Madireddy
    Pathetic thing is we haven't received any response from Bajaj till now.
    Verified Support
    Jan 06, 2018
    Bajaj Finserv Customer Care's response
    Hi Savitri Madireddy, Greetings from Bajaj Finserv! We Regret for the inconvenience caused. As we checked our concerned team has assisted you regarding this query on 5 Jan 2018 under SRN16132878. We request you to please clear all overdue charges. Thank you.
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      E
      eswar422
      from Thiruvananthapuram, Kerala
      Jan 3, 2018
      Resolved
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      Resolved

      Address: 600097

      Hi i tried to buy sony tv from saravana stores karapakkam and tried for bajaj finserv. I paid down payment using credit card at saravana stores. I received sms on my registered mobile number with sf id and confirmation and from the next day onwards the person is not available. I do not know the status and the tv is not delivered and who is going to pay me the down payment back.

      I do not know any status after that. If emi is approved and if the tv will be delivered or the way to cancel the bajaj finserv finance and emi.

      I tried to reach customer care and no way o[censored]sing sf id to reach customer care.
      Feb 25, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Jan 24, 2018
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details to assist you further.Thank you.
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        A
        anilkumarvejendla
        from Ponnur, Andhra Pradesh
        Jan 3, 2018
        Resolved
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        Address: Guntur, Andhra Pradesh, 522616
        Website: www.bajajfinserv.in

        Am anilkumar,, am bajaj fin serv chilakaluripet city (Postal pin — 522616),, bajaj fin serv recovery team took my tv which i took on emi in bajaj fin serv and again came to my home for emi
        Recovery team took television from my home and didnt give any loan clear certificate and next month came to my home for emi
        I asked recovery manager,, he didnt responded,,, and he used bad language and used some vulger comments on my caste i belong to back ward caste,,,, he blong to oc caste

        No tv at my home,, but every month am paying emi to bajaj fin serv,,,

        Team leader kumar came to my home with 5 memebers and took tv,,

        So please dont take loans on products in bajaj fin serv company
        Feb 24, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Jan 24, 2018
        Bajaj Finserv Customer Care's response
        Hi Anilkumar, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details to assist you further.Thank you .
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          E
          Ezhilarasan dev
          from Chennai, Tamil Nadu
          Jan 3, 2018
          Resolved
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          Address: Madurai, Tamil Nadu
          Website: www.bajajfinserv.in

          I have purchased a/c through finance from bajaj finserv. They have collected money for extended warranty during purchase itself and they cheated me providing extended warranty certificate of some other person. Even after so many letters to them they keeps on silent for 4 months. Their executives not willing to resolve these complaints as all my emi due has been completed. Worst customer care redressal.
          Feb 9, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2018
          Bajaj Finserv Customer Care's response
          Hi Ezhilarasan dev, Greetings from Bajaj Finserv! Kindly mention your registered contact details to assist you. Thank you.
          Jan 04, 2018
          Updated by Ezhilarasan dev
          Name. Ezhil arasan
          Mob no [protected]
          Verified Support
          Jan 06, 2018
          Bajaj Finserv Customer Care's response
          Hi Ezhilarasan dev, Greetings from Bajaj Finserv! We are unable to view your contact details, hence kindly share your customer ID or write to us at [protected]@bajajfinserv.in to assist you further. Thank you.
          Jan 06, 2018
          Updated by Ezhilarasan dev
          I have sent plenty of mail to you people... Why it has not been seen?? Call me at [protected]..
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            S
            from Chennai, Tamil Nadu
            Jan 2, 2018
            Resolved
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            Address: 560001

            Dear team,

            I have applied and got the personal loan and i have paid 10emi’s with bajaj currently i have sent the mail for pre closure of the loan.

            I have got the call from cfo desk and he told to clear 1, 10, 000 i asked were the amount which i have paid has an emi 50000.

            He told one useless calculation which is not co-relating to this and this is really worst service given by the team, i have told i will not make the single payment going forward no proper retention effort.

            Please help.
            Jun 16, 2018
            Complaint marked as Resolved 
            Worst service is been provided by Bajaj & Team
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jan 02, 2018
            Updated by [email protected]
            Over all loan amount only is 124000
            Verified Support
            Jan 04, 2018
            Bajaj Finserv Customer Care's response
            Hi Santosh, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
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              Chandru Ui Ux Designer
              from Chennai, Tamil Nadu
              Jan 2, 2018
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600017

              My outstanding
              54, 000 but forclousre charge 15, 000 very very fraud bajaj service why 18 month i will pay interst only show your sofl terms and condition...

              My loan out standing before 304, 518.00 (Total tenure 36) (11 emi complete 25 pending) (But take 18 month only interest)
              I have two time recently pay part payment first 2, 00, 000 second part payment 50, 000

              Now my outstanding 54518
              Feb 11, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jan 04, 2018
              Bajaj Finserv Customer Care's response
              Hi Chandru Ui Ux Designer, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
              Verified Support
              Jan 09, 2018
              Bajaj Finserv Customer Care's response
              "Hi Chandru, we sincerely regret for the delay in reply. Please share your contact details or customer ID to enable us to assist you. Thank you!
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                N
                neeti2707
                from Bengaluru, Karnataka
                Jan 2, 2018
                Resolved
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                I have applied for emi card online by paying 471 inr through my debit card, but i have not received a card or even any details from your end.
                Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
                I am giving the details above.. Hopefully you will respond at least.

                Name: neeti toppo
                Mob. [protected]

                I have not got any reference number from your end but the amount is already deducted on the name of bajaj finserv.
                Feb 6, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Jan 03, 2018
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! With reference to your post we request we regret to inform you that we are unable to get your details from your given contact number_*****9451.However we request you to kindly DM your registered contact details or customer id to assist you further. Thank you.
                Jan 03, 2018
                Updated by neeti2707
                I have already made the payment of inr471 and there is no update. My registered moblie num is [protected]. I was not provided with any user id.

                Verified Support
                Jan 06, 2018
                Bajaj Finserv Customer Care's response
                Hi neeti2707, Greetings from Bajaj Finserv! We are unable to view your contact number as it is protected by the site. We shall attempt again to call you within 24-48 working hrs to assist you further. Thank you.
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                  R
                  ranarahul
                  from Bhusawal, Maharashtra
                  Jan 1, 2018
                  Resolved
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                  Resolved

                  I have purchased vivo v7plus i want to cancel my insurance policy for vivo v7plus mobile phone my insurance id of bajaj digital done safe is 417dfs60269311 and baja digital product financ id is417dpf60269041 my name is rahul ramsing rajput this phone i have purchased at mahaveer mobile shop at pundliknagar garkheda parisar aurangabad i able to carry my phone carefully i don't need your insurance policy please cancel it
                  Jan 11, 2018
                  Complaint marked as Resolved 
                  I have purchased vivo v7plus i want to cancel my insurance policy for vivo v7plus mobile phone my insurance id of bajaj digital done safe is 417dfs60269311 and baja digital product financ id is417dpf60269041 my name is rahul ramsing rajput this phone i have purchased at mahaveer mobile shop at pundliknagar garkheda parisar aurangabad i able to carry my phone carefully i don't need your insurance policy please cancel it Emily on date 2/2/2018 so I need resolved this complaint before 2/2/2018 please deactive this digital fone safe account
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2018
                  Bajaj Finserv Customer Care's response
                  Hi ranarahul, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                  Jan 06, 2018
                  Updated by ranarahul
                  I wasn't get feedback on your side please give me feedback on your side and solved my query
                  Jan 10, 2018
                  Updated by ranarahul
                  On your side said as they was gives feedback within 24hrs but still I was not getting feedback on your side so what will I do for resolved my complaint
                  In my bajaj finserv experia it shows I had a limit of 60000 ELC card .I should withdraw cash from branch with ELC card.I want to know how I use this card is it different from EMI card.
                  Bajaj Finserv Customer Care's response, Jan 6, 2018
                  Verified Support
                  Hi Chandrakala r, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer ID to assist you further Thank you.
                  Hello this is imran from bangalore. I have bajaj finance card. Please launch ur emi on honor products in flipkart especially honor 9i. Iam waiting for purchase that honor 9i in installments. So please please please launch ur emi option on honor mobiles in flipkart... Thanks
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                    J
                    jagdishmankele
                    from Halvad, Gujarat
                    Jan 1, 2018
                    Resolved
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                    Resolved

                    Address: Barwani, Madhya Pradesh, 451551

                    Hello
                    I have a account in bajaj finserv. The problem is that your employee/office registered wrong mobile number in my contact details and he didn't asked me my e-mail address, also i don't know the password for my account for login so that i cant do anything from my side i also visited your office for help but they told you have to email them but it didn't solved my problem. So i request you to correct my registered mobile number in contact details.

                    Here are my details:

                    Name: jagdish mankele
                    Customer id: 45121903

                    Wrong registered mobile number: [protected]

                    Correct mobile number: [protected]

                    Please solve my problem it causing my so much inconvenience
                    Feb 3, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 02, 2018
                    Bajaj Finserv Customer Care's response
                    Hi jagdishmankele, Greetings from Bajaj Finserv! We have noted your details and will get back to you within 24 working hrs. Thank you.
                    Jan 12, 2018
                    Updated by jagdishmankele
                    10 days have passed. What action has been taken on my complaint?
                    I have purchased one electronic product in year 2014 after paying all EMI still last year an amount of Rs 99 and this year a amount of a Rs 117 has been debited from my account by bajaj auto Ltd. Kindly provided me details otherwise refund my mon.ey .

                    Sanjay kumar matas
                    [protected]
                    Bajaj Finserv Customer Care's response, Jan 6, 2018
                    Verified Support
                    Sanjay1934 Greetings from Bajaj Finserv! We have noted your details and we will get back to you to resolve your query with in 24-48 working hrs . Thank you.
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                      M
                      Mjey
                      from Kangayam, Tamil Nadu
                      Jan 2, 2018
                      Resolved
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                      Resolved

                      I am jeyaprakash. Recently i bought a tv by bajaj emi. I hadn't informed about cpp asset care. But without my knowledge they added cpp asset care to my loan. I don't want additional warranty given by bajaj. So please remove cpp asset care from my loan. My loan account number is 447bew61096416. Emi has taken in the name of karpagavalli. Thank you in advance.
                      Feb 5, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 03, 2018
                      Bajaj Finserv Customer Care's response
                      Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs. Thank you.
                      Verified Support
                      Jan 05, 2018
                      Bajaj Finserv Customer Care's response
                      Hi, Greetings from Bajaj Finserv! With reference to your post, we wish to inform that we have canceled loan account number ****6416 from our end. Details has been sent on mail id. Thank you.
                      Jan 05, 2018
                      Updated by Mjey
                      When will you update it in my bajaj finserv account?
                      Jan 11, 2018
                      Updated by Mjey
                      Even after cancellation of CPP Asset Care in my account I am receiving messages that your CPP Asset Care is activated, welcome to CPP Asset Care. I can't understand whether it is cancelled or not. Please clarify this.
                      Customr no : 6982531
                      name : HARISH. D
                      M No: [protected]
                      email.id : [protected]@gmail.com
                      Bajaj Finserv Customer Care's response, Jan 24, 2018
                      Verified Support
                      Hi Harish, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
                      Bajaj Finserv Customer Care's response, Jan 25, 2018
                      Verified Support
                      Hi Harish, Greetings from Bajaj Finserv! We tried contacting you multiple times on your given number ending with 3107, however our call was disconnected. Hence we request you to provide us alternate contact number or suitable time to assist you further. Thank you .
                      Sir mera elit card 3 mahine se nahi aaya mai 4777 de chuka hu. Mera id no 14514863. Mobaile no [protected]
                      Bajaj Finserv Customer Care's response, Jan 24, 2018
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
                      Bajaj Finserv Customer Care's response, Jan 25, 2018
                      Verified Support
                      Hi sitaramh, greetings from Bajaj Finserv! As discussed, we are working on your query and request you to allow us 2-3 working days to resolve this.Thank you.
                      Bajaj Finserv Customer Care's response, Jan 27, 2018
                      Verified Support
                      Hi sitaramh! With reference to your post, we tried calling you multiple times on your mobile ending with 5300, however our call went unanswered. Our team has provided you necessary resolution for your query.Please write us at [email protected] for any further queries.Thank you!
                      Sir; I submitted my documents for loan in Kharagpur office as said by representatives ;Mr. Prakash ;. But now they ask for more document that I can't give. OK then I said plz return my documents but now they refusing to return my documents. It's for your kind information before any legal action taken by me. Thank you Mukesh Kumar ;kalaikunda
                      Bajaj Finserv Customer Care's response, Jan 24, 2018
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further . Thank you.
                      Please close my emi card no.[protected] valid from 09/15 to 09/25 by eod today and confirm.

                      Please note that i am not interested to avail any kind of loan from you.

                      Please do not send any sms on the above card as well as do not detect any amount from my bank account

                      Please confirm.

                      Ramalingam G
                      Bajaj Finserv Customer Care's response, Jan 24, 2018
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
                      Bajaj Finserv Customer Care's response, Jan 29, 2018
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! We regret the inconvenience caused to you. Due to language barrier unable to continued the call. For any other query kindly visit nearest Bajaj branch or write on [email protected] or [email protected] . For branch address please visit https://www.bajajfinserv.in/finance/branch-locator.aspx
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                        S
                        Swaroopraj s
                        from Bengaluru, Karnataka
                        Dec 30, 2017
                        Resolved
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                        Resolved

                        Address: Mysore, Karnataka, 570004

                        Bajaj finance — deduction of amount from my account info: bajaj fin mndtvrfchgs sep-17

                        I have bought a tv from giriyas electronics in the month of september 2017 and i have paid all the charges required for the card formation.

                        On dated 30-11-17 i have observed that the amount of rs.118 has been debited from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi.

                        Please let me know what are these charges exactly, and please clear it asap, and refund it soon, i'll raise a complaint against it.
                        Feb 13, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Dec 28, 2017
                        சாரணி செல்லப்பன்'s response
                        my emi will start from 02-Jan-18 so do it fast. Please cancel cpp asset care policy.
                        Verified Support
                        Jan 02, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Swaroopraj, Greetings from Bajaj FInserv! Kindly mention your registered contact details to assist you. Thank you.
                        Verified Support
                        Jan 06, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Swaroopraj, Greetings from Bajaj FInserv! We are unable to view any information in sent print screen shot, hence we requested you to share your registered contact details / customer ID or write to us at [protected]@bajajfinserv.in to assist you further. Thank you
                        My customer id: SF73592513. I bought Onida LED TV .This is my Loan ID 403BEW59869565. Now i want to cancel the extended warranty of cpp asset care policy. my emi will start from 02-Jan-18 so do it fast. Please cancel cpp asset care policy.
                        Bajaj Finserv Customer Care's response, Jan 6, 2018
                        Verified Support
                        சாரணி செல்லப்பன், Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 to 48 working hrs. Thank you.
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                          Kiran Sudam Mhatre
                          from Mumbai, Maharashtra
                          Dec 30, 2017
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 400602

                          Dear sir
                          My emi of 2090/- for loan a/c no.577cdd48336996 i already make payment viva online but after made payment also band debit my emi of rs 2090/- so please refund my remaining amount from bajaj finserv immediately already i gave complaint customer support team but they not resolve my problem yet. Now my patience is over. Contact me on [protected] and resolve my case on urgent base.
                          Jan 13, 2018
                          Complaint marked as Resolved 
                          Thank you Indian Consumer complaints forum for followup...
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2018
                          Bajaj Finserv Customer Care's response
                          Hi Kiran, Greetings from Bajaj Finserv! We have noted your query and we will get back to you within 24 working hrs. Thank you.
                          Jan 08, 2018
                          Updated by Kiran Sudam Mhatre
                          Not response from bajaj after 5 days
                          Verified Support
                          Jan 09, 2018
                          Bajaj Finserv Customer Care's response
                          Hi Kiran, Greetings from Bajaj Finserv! we tried to reach you on ***1702 multiple times however, the number was number swicthed off. Thank you.
                          Verified Support
                          Jan 11, 2018
                          Bajaj Finserv Customer Care's response
                          Hi Kiran Sudam Mhatre, Greetings from Bajaj Finserv! As discussed, details has been sent to your email id. Thank you.
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                            R
                            rifa masthan
                            from Port Blair, Andaman and Nicobar Islands
                            Dec 29, 2017
                            Resolved
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                            Resolved

                            Address: 600075

                            Inked Account No For Lan No : 403DFS58370926
                            dear sir or medam
                            403DPF58370795
                            i don went my mobile policy cancel for insurance ifive mobile shop no infam in insurance நான் பல்லாவரம் i five mobile shop இல் மொபைல் வாங்கினேன் வாங்கும்போது இன்சூரன்ஸ் பற்றி ஒன்னும் சொல்லமல் எனக்கு தெரியாமல் பாலிசி போடு உள்ளார்கள் ஆகையால் பாலிசி cancel பண்ணி தரவும் நன்றி
                            Feb 24, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 13, 2018
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj finserv! We have noted your details and will get back to you within 24 - 48 working hrs. Thank you
                            Verified Support
                            Jan 15, 2018
                            Bajaj Finserv Customer Care's response
                            Hi MASTHAN, Greetings from Bajaj Finserv!As discussed .We have shared complete details under SRN***7748 .Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!
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                              S
                              snparida
                              from Delhi, Delhi
                              Dec 29, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110031

                              I surendra nath parida from delhi my mobile no is [protected].
                              I have running loan account number 401saf39503678 from bajaj finserve from may 2017.
                              Bajaj loan person told me what ever amount charges we will refund through cash like (Processing fee of rs 6971 and insurance of rs 4500).
                              Company offering this facility but after loan complete we are refunding above amount. I have no proof in writing but i have audio recording all the conversion.

                              After loan complete company sale person not refunding money. I several time to compliment to bajaj customer care email id or no but no body listing this matters.
                              Kindly help for refund my money.

                              Regards
                              Surendra nath parida
                              [protected]
                              Feb 4, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2018
                              Bajaj Finserv Customer Care's response
                              Hi Surendra, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                              Same thing happen with me... Agent promised me to refund the money in the form of Coupon (15k) that will work on Amezon or flipkart and can redeem in one go. Now he offer me some fraud cupon and that force me to purchase some more item in one month. now agent is not picking phone and Bjaja company people also dont have time right now... FRAUD BAJA finserv ... please beware... Now they put 16799 loan on me ... Its new generation fraud...
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                                M
                                Mallikarjunaraju Mudivarthi
                                from Bengaluru, Karnataka
                                Dec 29, 2017
                                Resolved
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                                Resolved

                                My name mallikarjunaraju and my mob no is [[protected]]. On 6 th december your customer care assists about bajaj emi card membership. I am very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited successfully. They told that i will be receive the emi card through my mailing address. But still on date i did not received. Pls solve the above subject.
                                Feb 21, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 02, 2018
                                Bajaj Finserv Customer Care's response
                                Hi Mallikarjunaraju Mudivarthi, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                                Dear Sir Madam
                                Maine apka elite card apply kiya tha
                                8/12/2017 ko abhi tak muje yeh card nahi mila na toh apka custmercare Number mil
                                Raha hai maine payment B kr diya 4777 ka
                                Plz help me [protected] my number
                                Jimmykhangura Jimmykhangura's reply, Jan 6, 2018
                                Plz Help
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                                  V
                                  vinoddilip
                                  from Mumbai, Maharashtra
                                  Dec 29, 2017
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                                  Address: Bangalore, Karnataka

                                  On 21th december 2017, my account was debited with rs.117 in lieu of not using bajaj finserve emi card. Few years back, i have taken loan from bajaj finserve (Customer id[protected] and the same were recovered in due course of time (No dues currently).

                                  After successfully paying the loan amount, i am fined or not using the card again. I have already raised a complaint for reversing the amount transacted at my bank.

                                  Deactivate the bajaj emi card, my bajaj finser account & any link related to my account immediately and repay the amount asap.

                                  As multiple attempts to deactivate this through call customer care has not worked.

                                  Thanks & regards,

                                  Ghodke vinod dilip.
                                  Mob:+91 [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    M
                                    Maryrabekal Johnson
                                    from Coimbatore, Tamil Nadu
                                    Dec 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: 600126

                                    Sir, i had submitted my nach /ecs mandatory, by providing an cancelled cheque, id proof, address proof, and 4 forms given by the bajaj finsev {tambaram}branch on 4/12/2017. My available limit is nearly 50000, but my open ecs limit is 2375. I had contacted the customer care several times they said that it will be updated within 21 days, still now it has been not updated. But now they are asking bod number from the branch
                                    I didn't receive any bod number. So kindly provide me the accurate details of my bajaj finsev emi card.
                                    My registred email id: [protected]@gmail.com
                                    Customer id is:17512060
                                    So i request to provide me the details and the status of my mandate update
                                    And the bod number, and my updated open ecs limit
                                    As soon as possible.
                                    Feb 17, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi  Maryrabekal Johnson, Greetings from Bajaj FInserv! We have noted your query and we will get back to you within 24 working hrs. Thank you.
                                    Verified Support
                                    Jan 09, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Maryrabekal Johnson, Greetings from Bajaj FInserv! As discussed, your query is currently under process kindy allow us 2 - 3 days to resolve. Thank you.
                                    Verified Support
                                    Jan 17, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi  Maryrabekal, Greetings from Bajaj Finserv! We were not able to communicate due to language barrier. Kindly visit nearest Bajaj Finserv branch for any assistance.Thank you.
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                                      S
                                      shirhatti01
                                      from Hubli, Karnataka
                                      Dec 28, 2017
                                      Resolved
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                                      Resolved

                                      Hi am gousmohiuddin please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card will be deducted rupees 99 from my bank account after 22.01.2017 as i have received sms which i will not agree. Please deactivate this card as soon as possible.

                                      Here is the details:-
                                      Customer name-gous mohiyuddin shirhatti
                                      Emi card no: [protected]
                                      My email id - [protected]@gmail.com
                                      Jan 29, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 28, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi gousmohiuddin, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                                      Verified Support
                                      Dec 29, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi gousmohiuddin, Greetings from Bajaj Finserv! With reference to you post, As we discussed with you on your mobile ending 4794, we wish to inform you that we have blocked your existing EMI card ending 2135 as per your request.We have shared complete details of your EMI card under SRN***3771 on your registered Email ID. Thank you!
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                                        L
                                        Lathief Swami Naidu
                                        from Mumbai, Maharashtra
                                        Dec 28, 2017
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411057

                                        Hi i am tack one loan from bajaj finserv they charge credit vidya 2499 that i dint need upfront charges (I don't know what it is) that is 7201 (Why this is we don't know and wallet protect 3599 why this they don't give any explanation

                                        Thy charges almost 13000 hidden charges the executive does not explain anything and they sed without this charges
                                        This is totally cheating the customers

                                        Hi bajaj
                                        Don't cheat the customers
                                        You have the best goodwill in the market we feel bajaj is one of our indian blood group not the cheating blood group

                                        I am totally disappointed with this could you please revert this charges or could you please revert the total loan amount
                                        Still the cash in my account only

                                        My application number is[protected]

                                        Could you please with the good news
                                        Jan 31, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 28, 2017
                                        Bajaj Finserv Customer Care's response
                                        Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                                        Verified Support
                                        Dec 29, 2017
                                        Bajaj Finserv Customer Care's response
                                        Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query.Thank you.
                                        Verified Support
                                        Dec 30, 2017
                                        Bajaj Finserv Customer Care's response
                                        Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx2280. Thank You.
                                        Mobile Number no rongly Typed
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