Bajaj Finserv Complaints & Reviews

Address: 600075

Inked Account No For Lan No : 403DFS58370926
dear sir or medam
403DPF58370795
i don went my mobile policy cancel for insurance ifive mobile shop no infam in insurance நான் பல்லாவரம் i five mobile shop இல் மொபைல் வாங்கினேன் வாங்கும்போது இன்சூரன்ஸ் பற்றி ஒன்னும் சொல்லமல் எனக்கு தெரியாமல் பாலிசி போடு உள்ளார்கள் ஆகையால் பாலிசி cancel பண்ணி தரவும் நன்றி

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Feb 24, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj finserv! We have noted your details and will get back to you within 24 - 48 working hrs. Thank you

Verified Support

Jan 15, 2018

Bajaj Finserv Customer Care's response Hi MASTHAN, Greetings from Bajaj Finserv!As discussed .We have shared complete details under SRN***7748 .Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!

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Address: New Delhi, Delhi, 110031

I surendra nath parida from delhi my mobile no is [protected].
I have running loan account number 401saf39503678 from bajaj finserve from may 2017.
Bajaj loan person told me what ever amount charges we will refund through cash like (Processing fee of rs 6971 and insurance of rs 4500).
Company offering this facility but after loan complete we are refunding above amount. I have no proof in writing but i have audio recording all the conversion.

After loan complete company sale person not refunding money. I several time to compliment to bajaj customer care email id or no but no body listing this matters.
Kindly help for refund my money.

Regards
Surendra nath parida
[protected]

Feb 4, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

Bajaj Finserv Customer Care's response Hi Surendra, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.

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P

Prasadt1711

from Bengaluru, Karnataka

Nov 28, 2019

Same thing happen with me... Agent promised me to refund the money in the form of Coupon (15k) that will work on Amezon or flipkart and can redeem in one go. Now he offer me some fraud cupon and that force me to purchase some more item in one month. now agent is not picking phone and Bjaja company people also dont have time right now... FRAUD BAJA finserv ... please beware... Now they put 16799 loan on me ... Its new generation fraud...

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My name mallikarjunaraju and my mob no is [[protected]]. On 6 th december your customer care assists about bajaj emi card membership. I am very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited successfully. They told that i will be receive the emi card through my mailing address. But still on date i did not received. Pls solve the above subject.

Feb 21, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

Bajaj Finserv Customer Care's response Hi Mallikarjunaraju Mudivarthi, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.

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J

Jimmykhangura Jimmykhangura

from Mumbai, Maharashtra

Jan 6, 2018

Dear Sir Madam
Maine apka elite card apply kiya tha
8/12/2017 ko abhi tak muje yeh card nahi mila na toh apka custmercare Number mil
Raha hai maine payment B kr diya 4777 ka
Plz help me [protected] my number

elite card issue - Comment #2966570 - Image #0

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Jimmykhangura Jimmykhangura's reply, Jan 6, 2018

Plz Help

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Address: Bangalore, Karnataka

On 21th december 2017, my account was debited with rs.117 in lieu of not using bajaj finserve emi card. Few years back, i have taken loan from bajaj finserve (Customer id[protected] and the same were recovered in due course of time (No dues currently).

After successfully paying the loan amount, i am fined or not using the card again. I have already raised a complaint for reversing the amount transacted at my bank.

Deactivate the bajaj emi card, my bajaj finser account & any link related to my account immediately and repay the amount asap.

As multiple attempts to deactivate this through call customer care has not worked.

Thanks & regards,

Ghodke vinod dilip.
Mob:+91 [protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: 600126

Sir, i had submitted my nach /ecs mandatory, by providing an cancelled cheque, id proof, address proof, and 4 forms given by the bajaj finsev {tambaram}branch on 4/12/2017. My available limit is nearly 50000, but my open ecs limit is 2375. I had contacted the customer care several times they said that it will be updated within 21 days, still now it has been not updated. But now they are asking bod number from the branch
I didn't receive any bod number. So kindly provide me the accurate details of my bajaj finsev emi card.
My registred email id: [protected]@gmail.com
Customer id is:17512060
So i request to provide me the details and the status of my mandate update
And the bod number, and my updated open ecs limit
As soon as possible.

Feb 17, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2017

Bajaj Finserv Customer Care's response Hi Maryrabekal Johnson, Greetings from Bajaj FInserv! We have noted your query and we will get back to you within 24 working hrs. Thank you.

Verified Support

Jan 09, 2018

Bajaj Finserv Customer Care's response Hi Maryrabekal Johnson, Greetings from Bajaj FInserv! As discussed, your query is currently under process kindy allow us 2 - 3 days to resolve. Thank you.

Verified Support

Jan 17, 2018

Bajaj Finserv Customer Care's response Hi Maryrabekal, Greetings from Bajaj Finserv! We were not able to communicate due to language barrier. Kindly visit nearest Bajaj Finserv branch for any assistance.Thank you.

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Hi am gousmohiuddin please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card will be deducted rupees 99 from my bank account after 22.01.2017 as i have received sms which i will not agree. Please deactivate this card as soon as possible.

Here is the details:-
Customer name-gous mohiyuddin shirhatti
Emi card no: [protected]
My email id - [protected]@gmail.com

Jan 29, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Bajaj Finserv Customer Care's response Hi gousmohiuddin, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.

Verified Support

Dec 29, 2017

Bajaj Finserv Customer Care's response Hi gousmohiuddin, Greetings from Bajaj Finserv! With reference to you post, As we discussed with you on your mobile ending 4794, we wish to inform you that we have blocked your existing EMI card ending 2135 as per your request.We have shared complete details of your EMI card under SRN***3771 on your registered Email ID. Thank you!

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Address: Pune, Maharashtra, 411057

Hi i am tack one loan from bajaj finserv they charge credit vidya 2499 that i dint need upfront charges (I don't know what it is) that is 7201 (Why this is we don't know and wallet protect 3599 why this they don't give any explanation

Thy charges almost 13000 hidden charges the executive does not explain anything and they sed without this charges
This is totally cheating the customers

Hi bajaj
Don't cheat the customers
You have the best goodwill in the market we feel bajaj is one of our indian blood group not the cheating blood group

I am totally disappointed with this could you please revert this charges or could you please revert the total loan amount
Still the cash in my account only

My application number is[protected]

Could you please with the good news

Jan 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Bajaj Finserv Customer Care's response Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.

Verified Support

Dec 29, 2017

Bajaj Finserv Customer Care's response Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query.Thank you.

Verified Support

Dec 30, 2017

Bajaj Finserv Customer Care's response Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx2280. Thank You.

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P

prasanthmunusamy

from Chennai, Tamil Nadu

Dec 28, 2017

Mobile Number no rongly Typed

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Address: 144003

This is nisha, from nisha. I had purchased a emi card as per your instructions, i have been asked to submit nach (Ecs) form to the nearest branch.

I visited branch in jalandhar

I met manager there and with his guidance, i submitted nach ecs form. Still today, i did not get any status about my card activation. What is the positive or negative issue? Pls let me know.

Bajaj Finserv customer support has been notified about the posted complaint.

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T

Tarachand Shewale

from Mumbai, Maharashtra

Dec 28, 2017

Respected sir,
Plz unblocked my bajaj emi card
[protected]
Tarachand Ashok Shewale

Plz do kindly...and send mi feedback on my email is
tarachandshewale.[protected]@gmail.com

Thanking you!

Your faithfully,
Tarachand Ashok Shewale

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N

Nasar Osama

from Chennimalai, Tamil Nadu

Dec 28, 2017

My registered mobile number was missing...so i want to change my mobile number...

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B

bharat kene

from Chennai, Tamil Nadu

Dec 28, 2017

Amazon product select vivo v7 plus is my payment not recevied
plz my card unblock complaint.

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M

Manju Urs

from Bengaluru, Karnataka

Dec 28, 2017

Hi IAM SHREEKANTA RAJE URS P from Mysore...please unblocked my emi card..Experia ID:8456663..please activate my emi card.

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S

Subhankar Pandey

from Durgapur, West Bengal

Dec 28, 2017

One of the worst finance company...the workers are low mentality and no good procedure to handle customers...all time they tell lie and without checking their databases they come to customers house and haarsh them...shame on your service...

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Address: 600 032

Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission on 22nd december 2017. The card validity itself was 08/15, then how come the amount was deducted now? Please deactivate this card as soon as possible. Also please credit rs.117 /=to my bank account.

Here is the details:-
Customer name: a gunaseelan
Emi card no: [protected]
Experia id: 7847353
Card validity : 08/15
My email id - guna. [protected]@gmail.com
Mob no. [protected]
Complaint date : 27/12/2017

Bajaj Finserv customer support has been notified about the posted complaint.

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Ganesh Rajarapu

Dec 28, 2017

Daily 10 times I am receiving the phone calls from bajaj finserve regarding to take loan. which are embarrassing to me.

Even I sent a mail to unsubscribe this but not unsubscribed till now. So please stop the same if not than I shall move to consumer court. My mobile no: [protected]

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R

Rohit3430@Gmail. Com

from Noida, Uttar Pradesh

Dec 28, 2017

Plz unblock my EMI card

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Address: New Delhi, Delhi

Website: [email protected]

I am, sh. Chaturbhuj manjhi, mobile no [protected] and gmail [protected]@gmail.com, have purchased an ac from your agency uttam nagar west metro mar 2017amounting 38000/-for 08 emi and paid in advance rs 12750/= for 04 emi on mar 2017. Remaining emi starts wef apr 2017 @ rs 3167/-. Total amount comes around 41, 086/-. Loan no 4010cd39117689.
Now your have sent a message alert for closing emi amount 3167/- again due on 02 jan 2018.
As per my statement your last emi amount 8th emi supposed to be closed on 02 dec 2017. Please clarify.

Jan 27, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Dec 27, 2017

Updated by chaturbhuj manjhi Bajaj Consumer Care Service

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi chaturbhuj manjhi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.

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C

chathurya

from Chennai, Tamil Nadu

Dec 28, 2017

I took few loans from you guys and god sake, thats the only mistake I made and in return you guys are punishing me with your calls everyday. Babrey! Trust me, I will never ever ask you guys any loan. please spare my life better. I got better things to do in my life.

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K

khalid parvez

from Gurgaon, Haryana

Dec 28, 2017

I have been getting daily 10 calls from your customer care
I am fed up with these calls kindly deregister me from your data base
I am registered with [protected]

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V

Vishwas Talati

from Bengaluru, Karnataka

Dec 28, 2017

Please stop calling me so many times for the loan. by calling 5-6 times a day you are making me feel to stop using your services. If i need any loan will contact you guys. My mobile number is [[protected]]

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S

Shalaj Bajpai

from Mumbai, Maharashtra

Dec 28, 2017

Hi,
This to to bring to you a kind request that my EMI Card is blocked.
Kindly unlock, details are as below.

Card No. - [protected]
Name - Dipesh Mahesh Gharat.
Cell - [protected]

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I am a regular customer of bajaj finserv lending. My loan is running from last 20 months and i have paid regular installments. But due to medical emergency this month installment is pending. I said executive i will pay the amount whenever i will receive money from students of computer class or
Medical refunds.

But he is calling daily and harassing me and my family is upset due to this. Now i asked him if there is a medical emergency, should 1 pay the installment to bank or should 1 try to pay to docter to save life.
He said bank does not know all this, you should pay installment and not bother about anyone living or dying due to illness.

Is this the way bajafinserv deals with the customer.

Surjitsingh nagpal

Dec 27, 2017

Complaint marked as Resolved

My problem has been resolved by bajaj finserv customer care service pune branch.

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi Surjitsingh Nagpal, Greetings from Bajaj Finserv! Request you to share your contact details so that we can assist you better. You can also write to us at [protected]@bajajfinserv.in.Thank you.

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V

Vijay Lanka

from Hyderabad, Telangana

Dec 28, 2017

Dear team,

I am trying to update my registered mobile number from [protected] to [protected]. I m tried many time in BAJAJ portal but its not updating. Since past 6 months same issue .plz look in the matter immediately.

Regards,
Vijay Kumar

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Address: Bangalore, Karnataka, 562125

Website: www.bajajfinserv.in

Bajaj finserv charged me extra amount on processing fees and started charging interest on the same despite a written commitment of 0% processing fees. On top of the same, they started charging emi on a loan that is still not disbursed.

I have send them many emails over last 3 months, but they are taking endless duration to fix either of these issues.

Also, i have submitted atleast 10 ecs/nach forms to them and each time, either they have misplaced the same or written wrong account nos. Leaving them useless.

Despite all of this hardships, i have been patiently waiting for their response.

On top of that, today, on 26th dec, they had the audacity to send recovery agents to my home to collect the pending dues despite another commitment from them accepting their mistake of mis-handled ecs forms and unable to resolve my issues.

Jan 30, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Jan 02, 2018

Updated by shantanumishra Dear Bajaj team - My customer ID is 2629354.

Jan 23, 2018

Updated by shantanumishra As usual and expected, Bajaj Finserv is silent on this since Jan 2nd (also from Sep, when the original issues were raised) and they have no updates on this.

Not sure what to do now? All my steps to reconcile this and clear the issues are going fruitless.

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Address: Mumbai City, Maharashtra, 400072

I am sick and tired on bajaj finance and bajaj finserv. They call on a daily basis and send unwanted sms to my mobile no [protected]. I have activated dnd on my number but still mobile calls come to us. I use truecaller to block all the calls coming from bajaj finance but they call from another number, mostly i believe these are computer driven calls. Another horrible feature of bajaj is their ivr recording, they call me and then they bloodly ask me to punch numbers for the various products offered by them. Pls send this response to the chairman of bajaj finance as they are creating a very bad name in the market. I have also decided not to do any more business using bajaj finance card,

Jan 30, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused ! Kindly DM your contact details to assist you further for stopping the promotional activities.Thank you.

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A

askkrish

from Mumbai, Maharashtra

Dec 27, 2017

Dear Bajaj Team :

Thanks for your revert. But the kind of selling other products so aggressively using untrained resources ( 6 people calling 6 times a day) plus some stupid computer calling every day and giving me unwanted and uninterested information when I am in critical meeting or hospital is absolutely below the brand name of Bajaj.
My mobile number is[protected]. Incase you want to discontinue my Bajaj Finance card and sever all relations to stop these calls, pls email me and I will be glad to cut all business relations with your group. Low rating is given because of the anguish and pain suffered by me during these months and while writing this response

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Address: 600092

In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

I am highly demotivated because of this action from bajaj finance and will never go to such finance option no more.

Take action to revert back to my amount and cancel my card immediately.

If no action, then this will be treated as illegal and will be informed to others to avoid to go for bajaj finance.

Rajendran
[protected]
[protected]@gmail.com

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv!The nominal fee of Rs.117/- that has been charged to you is towards the annual subscription renewal for the EMI card. Thank you.

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B

bhodan

from Kolkata, West Bengal

Jun 25, 2018

In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

cancellation of bajaj emi card - Comment #3137675 - Image #0

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Dear sir,
I already made complain for cpp asset care. Request you to kindly resolve the issue. Loan amount will deduct after few days so take this matter as urgent. Also attaching the reply from your end...
Greetings.

Your complaint has been forwarded to bajaj finance limited/ bajaj finserv lending customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on consumercomplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
Consumercomplaints.in team
We are here to help

Jan 29, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: Hyderabad, Andhra Pradesh, 500005

Website: Bajajfinserve.in

Sir
I have received the elite card. With the same old emi card limits. No any increases in this card lone amount.. As u say it will be o[censored]pto 3 lakhs rs. But nothing like that.. And didn't get any complimentary coupens of club mahindra holidays and no spouse card. I purchased car tyres but u r charging with 10.5% interest. Plz let me know all the details of the card. And plz send me the coupens soon.

Jan 28, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 411057

Prodcluct purchase price is 8990bajaj finance; paid 2 emis as dp, however my loan amount still shows as 8990. The bajajloan finance processing team at chroma wakad pune mentions it as standard way of processing. I was made to sign a blank bank mandate and did not get a copy of loan application documents. If the dp made to the store is no where mentioned in the loan documents how is loan calculated.

Feb 1, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 500081

Website: Bajaj finserv. In

Dear sir,
I am customer of bajaj fineserv
Name :- rakesh pawar
Subject :- change my mobile number
In my card mobile number is incorrect
My actual mobile number is [[protected]] and your officer written a wrong number [[protected]] please change this number. As soon as. No offer of your company is known me because of this incorrect mobile number i request of bajaj fineserv officer you change my mobile number
Thanks

Feb 2, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Dec 26, 2017

Updated by Arvind kumar Maloth Hi my customer ID is 36110610

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A

Arvind kumar Maloth

from Mumbai, Maharashtra

Dec 26, 2017

Hi my customer ID is 36110610

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My customer id is 404ctb59296959. I have bought lg washing machine on emi from bajaj finance.. Without my concern bajaj finance started extended warrenty.

Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is ac0965227, policy owner name : thammaiah pk, premium rs. 1194/-. So do it fast. Please cancel cpp asset care policy.

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi Shreya, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with xxxx8510. Thank You.

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Address: Ludhiana, Punjab, IM0986113

Website: bajaj finace

Am harjeet singh purchase vivo v 7. Mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426dpf60799830. My fonesafe loan no
426dfs60800320 please cencel my phon insurance
Regards
Harjeet singh

+2 photos

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Dec 24, 2017

Updated by Harjeet Chauhan am harjeet singh purchase vivo v 7.mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426DPF60799830 . my fonesafe loan no
426DFS60800320 PLEASE CENCEL my phon insurance
Regards
Harjeet Singh

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi Harjeet Chauhan, Greetings from Bajaj Finserv! As discussed we have provided you necessary resolution under SRN_******0083 related with your query.Thank you.

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 224

cancel for insurance requirement

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flexi loan and salary loan

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elite card issue

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bajaj finserv emi card cancellation/deactivation

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submitted nach mandate /ecs mandate but still not updated

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deactivation of my bajaj finserv emi card

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unwanted hidden charges

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card not activated

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deactivation of bajaj finserv privilege emi card

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ac 2 ton samsung 2017

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harassment by tele executive or recovery agent (nilay)

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home loan woes - worst lender

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unsolicited calls from various number mostly computer driven numbers

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cancellation of bajaj emi card

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issue for cpp asset care

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elite card received but no complimentary coupons

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complaint about loan processing

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wrong mobile number

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we don't want warranty and guarantee

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fonesafe insurance cancel

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