Bajaj Finserv Complaints & Reviews

Address: 411057

Prodcluct purchase price is 8990bajaj finance; paid 2 emis as dp, however my loan amount still shows as 8990. The bajajloan finance processing team at chroma wakad pune mentions it as standard way of processing. I was made to sign a blank bank mandate and did not get a copy of loan application documents. If the dp made to the store is no where mentioned in the loan documents how is loan calculated.

Feb 1, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 500081

Website: Bajaj finserv. In

Dear sir,
I am customer of bajaj fineserv
Name :- rakesh pawar
Subject :- change my mobile number
In my card mobile number is incorrect
My actual mobile number is [[protected]] and your officer written a wrong number [[protected]] please change this number. As soon as. No offer of your company is known me because of this incorrect mobile number i request of bajaj fineserv officer you change my mobile number
Thanks

Feb 2, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Dec 26, 2017

Updated by Arvind kumar Maloth Hi my customer ID is 36110610

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A

Arvind kumar Maloth

from Mumbai, Maharashtra

Dec 26, 2017

Hi my customer ID is 36110610

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My customer id is 404ctb59296959. I have bought lg washing machine on emi from bajaj finance.. Without my concern bajaj finance started extended warrenty.

Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is ac0965227, policy owner name : thammaiah pk, premium rs. 1194/-. So do it fast. Please cancel cpp asset care policy.

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi Shreya, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with xxxx8510. Thank You.

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Address: Ludhiana, Punjab, IM0986113

Website: bajaj finace

Am harjeet singh purchase vivo v 7. Mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426dpf60799830. My fonesafe loan no
426dfs60800320 please cencel my phon insurance
Regards
Harjeet singh

+2 photos

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Dec 24, 2017

Updated by Harjeet Chauhan am harjeet singh purchase vivo v 7.mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426DPF60799830 . my fonesafe loan no
426DFS60800320 PLEASE CENCEL my phon insurance
Regards
Harjeet Singh

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi Harjeet Chauhan, Greetings from Bajaj Finserv! As discussed we have provided you necessary resolution under SRN_******0083 related with your query.Thank you.

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Bajaj finance automatically increased the rate of interest and after 5 days i started receiving calls from pune office and email to pay switch fees of rs. 17100/- incl. Gst to again reduce my rate of interest. Just cheating people.

Also they have wrongly collected 3 emis totaling rs. 1, 40, 532/- through ecs from me in the month of jan, feb and march and handed over me the loan in march, after constant follow-up for 9 months i received the amount of rs. 1, 13, 391/-.

Feb 8, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 421306

I have paid my personal loan by foreclosing it on 15th december 2017 by demand draft, which is of amount 94770 rupees and i need to pay lesser amount than this. Bt baja finserv cashier purposely made wrong foreclosure statement slip and gave to me. I asked him twice about issue that time he said don't worry air your amount will be deducted as shown on foreclosure letter but when i got mail from baja finserv they deduct more money than they have to.
I am going to attached all the screenshot of documents and foreclosure slip as proof.
Bajaj finserv is purposely doing all these things to customers. There are many customers getting fooled by bajaj finserv daily.
Kindly help me resolve this issue

+3 photos

Jan 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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My customer id: 55021314. I have bought haier - washing machine htw82-185v on emi from bajaj finance. But later on i got a call from cpp asset care for extended warranty, it is already 20 to 30 days before but still i did not get any documents. Now i have decided to cancel the extended warranty of cpp asset care policy. So request you to kindly look into this matter as urgent.

My asset care policy number is ac0966720, my asset care emi will start from 02-jan-18 so do it fast. Please cancel cpp asset care policy.

Aug 7, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Feb 20, 2018

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership AC0966720, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe / Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team

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Address: New Delhi, Delhi, 110086

सर्,
मेरा नाम राजू साहू है, मैंने 14-15 नवम्बर के आस पास बजाज के elite कार्ड के लिए 4777/ रूपये ऑनलाइन बजाज की वेबसाइट पर किये थे लेकिन अभी तक ना कोई कॉल आई है ना कोई मैसेज आया । मैंने इसके बाद कस्टमर केयर पर 4-5 मेल कर चूका हूँ लेकिन वहाँ से एक ही रिप्लाई आता है कि आपकी प्रॉब्लम रेजोलव हो गयी है और हमारा एग्जिक्यूटिव आपको कॉल करेगा।लेकिन कोई कॉल नहीं आती। plz रिफंड माय पेमेंट
नाम राजू साहू
मोबाइल न0-[protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110059

Website: bajaj finserv

Dear bajaj finserv,

I have checked my credit score there is some consumer loan account from from bajaj finserv leaving bad effect in my account which is not taken by me if you see my statement and match my details not even matching,

I am sharing you the statement of my cibil score, i think there major misunderstanding, cause i never bought anything through bajaj finserv please correct it and and remove it from my account as it is effecting very badly to my cibil score '

Thanks & regards
Sarika

+1 photos

Jan 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 411014

Website: [email protected]

Dear sir, i have made a advance emi against emi card whom i have asked for refund and they have refunded in my hdfc account at 11 december and i have already changed the ecs one month before in 10 november. Due to this i cannot use that money, as the hdfc account was not in operation since 1 years. Kinldy help.

Avinash ranjan
Loan a/c :-6l8rem55173202

Feb 6, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Bajaj Finserv Customer Care's response Hi Avinash, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you

Dec 23, 2017

Updated by Avinash 29 Thanks for Your Concern, i have got a call from bajaj finserv media support team, As they have promised that they will revert the refund in active account.
Once i got the refund, i will share the details here.
Thanks & Regards
Avinash Ranjan

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi Avinash, Greetings from Bajaj Finserv! As discussed we request you to kindly share your bank statement with us in PDF format to validate our records.Thank you.

Jan 02, 2018

Updated by Avinash 29 Thanks for concern, but I have contacted bank, and they say any statement doesn't not show the amount in minus, it only shows in Mobile app in Balance.they have actived my id for few minutes, so that i can login the mobile app.i am sharing screenshot showing the balance after deduction.

Jan 02, 2018

Updated by Avinash 29 And i Have tried lot, after that i have raised the issue, I Am Normal earning member and 4980/- lots to me.My concern is Genuine, i am accepting that you have send the money in hdfc account but that account have approx 7000 /-minus balnce so they adjusted the whole amount, and i have already conveyed that not transfer any amount to hdfc bank account.After all today I have not stoped the EMI which deduction was on today, but If I will not refund or amount adjusted in my EMI the i will not oay further EMI.

Jan 12, 2018

Updated by Avinash 29 Dear Sir,

I have also informed to Your telephonic Officer that without taking my concent they have refunded the amount in HDFC Account.

The main Issue is that my ecs mandate have changed one before your neft process, and on 2 nd December You are deducting emi from Axis Bank and on 11 December your are refunding on Hdfc bank, is This your financial system.

And According Your Telecaller EMI got refund in that account from which recent EMI deducted, Then Where are your financial expert.

I am very sorry, due to your fault i will not suffer, i am going to block all your future EMI and ready for the legal Action.

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Address: 625014

Website: www.consumercomplaints.in

My name shenbagalakshmi and my mobile number is protected your customer care assits about bajaj elite card membership i very intersted onthat and i paid the amount rs.4777/ through debit card (Iob) and payment was debited sucessfully. They told that i will be recive the elit card through my mailing address but still i did not recive please contant me immediately for that

Dec 24, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to DM your registered contact details or customer id to assist you further.Thank you

Dec 24, 2017

Updated by Shenbagalakshmi Still l did not received elite card .Nobody call for me about .pls give details about that

Dec 25, 2017

Updated by Shenbagalakshmi What about our elite card .still i did not received .pls response to your coustemers.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We understand your concern kindly share the contact details and customer id to assist you further. Thank you

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M

Mukthadir Mohammad

from Hyderabad, Telangana

Dec 22, 2017

I have didn't received my emi card.
And my emi card is not activate.
My civil score is 774.
I have 1 lack of edible.
And
I am still paying 2 emi's but my card is not active.
Please help me and contact me back

not received elite card - Comment #2955339 - Image #0

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Bajaj Finserv Customer Care's response, Dec 25, 2017

Verified Support

Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Y

Yug Jatav

from Indore, Madhya Pradesh

Dec 22, 2017

Please help me!!!

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Bajaj Finserv Customer Care's response, Dec 25, 2017

Verified Support

Hi, Greetings from Bajaj Finserv! Request you to DM us your contact details along with the exact requirement so that we can assist you better. You can also write to us at [email protected] you.

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Website: Consumer complaints

I didn't received my emi card I have applied for a bajaj finserv card three month ago. Without EMI card I am not able to purchase any item through Bajaj Finserv loan .I bought oppo f3 Mobile phone before three month. I want to buy other items by bajaj finserv Emi card. You issued my on your app bajaj finserv wallet app but still I recieved my emi card so please provide my emi card.

Jan 24, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to DM your registered contact details or customer id to assist you further.Thank you.

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Address: 500018

Pls activate my card, my card was blocked because address was changed so card was back to service, so then automatically blocked. Pls activate the card i need to purchase the mobile, we need to card plz send to my below address.
Nabelli jyothi bhaskar
Customer id:32581028
[protected]@gmail.com
Mailing address:
Plot no 131, vivekanananagar, borabanda
Allapur - n/r brahmagaru temple
Hyderabad, 500018
Phone no:[protected]/[protected]

Jan 21, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.Thank you.

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First i was pleased with bajaj service, now i'm not satisfied becz. My card limit was 126000 from there it reduced to 50000. I paid all emi s on time even after this happens which i'm totally not satisfied. I have noticed online that same has happened to others. When i contacted the customer care they told me that, it's the audit department responsible for and they don't have any access to that. I request the bajaj department, when a customer is paying all emi on time increase the limit don't decrease it. Thank you.

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Address: Chennai, Tamil Nadu, 600099

It was communicated to me that its a express loan based on the applied and waiting for more than 2 weeks for the disbursal,

No contacts given, no one know about your company detail everyone need 2 working days to come back but nothing happen,

Am chasing on daily basis for the loan disbursal but still waiting only

I sincerly not recommend bajaj finserv for any of my freinds, please dont go with bajaj for anything

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Address: Kolkata, West Bengal, 700016

Website: Bajaj finserv.in

Dear sir /mam
This is roushan ayub one of your exciting customer i have complain many time to reactive my digital emi card so that i can use for continue shopping. And i many time give a mail for reactive my digital emi card with verify document. So please lookout this problem as soon as possible do reactive my digital emi card.
Thanking for
Your support
Roushan ayub

Bajaj Finserv customer support has been notified about the posted complaint.

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S

Sneha Toraskar

from Baduria, West Bengal

Dec 20, 2017

I already done the online payment of Loan Account Number 4050CD57288626 on 02/12/2017.

Now I am not going to pay the bounce charges.

I am really very disappointed by the service given by you.

Please let me know why my EMI card has been block???????????????

Please unblock my EMI card.

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A

Aravinsree

from Puducherry, Puducherry

Dec 21, 2017

My loan number 458DPF45250123
[protected]@gmail.com my loan has been closed please provide me noc

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Consumer ID
573GTL19592838
573RCD19592831

Purchased samsung LED of worth 54000 on bajaj fineserv .
Your officer collected all installments on time but possibly filled them late by due dates.
He even did not provided few receipts.
Besides many receipts are dateless.
Kept me in dark regarding such ongoing dues since inception.
Your company also blocked my smartcard stopping our further purchase.

Saying 0% interest and imposing 13000 fine does not suits your credentials.

Hope you will pay attention to a rural but empowered consumer like me.

Plese free me from such charges n unblock my card.

Thank you.

+3 photos

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Address: Pune, Maharashtra, 411014

Hi,

My customer id: 1227583. I have bought sony led tv kd-55x9000e on emi from bajaj finance on 12-dec-17. I want to cancel the extended warranty of cpp asset care policy.

My asset care policy number is 402bew60384654, my emi will start from 02-jan-18 so do it fast. Please cancel cpp asset care policy. This is automatically added and should be cancelled immediately.
-arvind

Jan 21, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.

Verified Support

Dec 21, 2017

Bajaj Finserv Customer Care's response Hi ARVIND, Greetings from Bajaj Finserv! As discussed, confirmation has been sent to your email id. Please feel free to write to us at [protected]@bajajfinserv.in for any assistance. Thank you.

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PriteshD

from Pune, Maharashtra

Dec 20, 2017

Dear Bajaj Finsearve, I am irritated with your un-necessary automated calls asking for loan requirements, please stop me immediately otherwise I have take legal action against you.Its been almost 1 month I am receiving such calls, please stop immediately

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Address: Bangalore, Karnataka

Bajaj finserv — n. O. C. Letter in mail

Submit a complaint

I am closed my emi on (23/10/2017) through pdc deposit. My loan account no. Is 4040cd00516992. Pls. Provide me the statement of account and n. O. C. Through e. Mail at my registered e-mail id.

I am trying contact customer care for same but not getting connected trying in mobile app it's showing closed trying in website showing no loans pending

Regards,
Jagan mohan reddy
[protected]
[protected]@gmail.com

Jan 20, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.

Verified Support

Dec 20, 2017

Bajaj Finserv Customer Care's response Hi Jagan Balareddy, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx6476. Thank You.

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Kisan Patro

from Kolkata, West Bengal

Dec 20, 2017

I m kisan patro and i buy a oppo a71 mobile worth 13000 i request yuo that plz cancel fonesafe of my mobile

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Address: New Delhi, Delhi, 110081

My name is paramjit kaur customer id 43561237. I got a phone from bajaj and they told me there is a card specally for u and there is a charge of 4777. On 25 sep i pay the amount of 4777 from my ac (Bank of baroda) as a lifetime membership of elite emi card. Its almost 3 month still i am not get my card. Customer care told me that the card is come with in 21 working days. Plz solve this or refund my money.

+1 photos

Dec 20, 2017

Complaint marked as Resolved

Bajaj has delivered the card today 20/12/2017. Thanku consumer complaint team

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.

Verified Support

Dec 20, 2017

Bajaj Finserv Customer Care's response Hi Paramjit, Greetings from Bajaj Finserv! As discussed and confirmed by you that your ELITE card related issue has been resolved.Please feel free to write us for any further assistance. Thank you

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S

souvik54321

from Kolkata, West Bengal

Dec 20, 2017

I am always paid my emi i timely but why my card is block. This is very ridiculous. Plz solve my problem. My contact [protected]

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 225

complaint about loan processing

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wrong mobile number

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we don't want warranty and guarantee

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fonesafe insurance cancel

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bajaj is cheating people and charging higher interest rate.

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excess amount refund is not proper company is purposely doing fraud

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cpp asset care extended warranty

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elite card regarding

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wrong loan details added to my cibil account

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refund received in wrong account

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not received elite card

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I didn't receive my emi card

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reg :card

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emi card limit

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salaried personal loan

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reactivate my digital emi card

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impsonig rs.13000 due charges of installment on consumer due to mistake of collection representative

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cancellation - asset care policy 402bew60384654,

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noc related

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elite emi card related

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