Bajaj Finserv Complaints & Reviews

Address: New Delhi, Delhi

I am, sh. Chaturbhuj manjhi, mobile no [protected] and gmail [protected]@gmail.com, have purchased an ac from your agency uttam nagar west metro mar 2017amounting 38000/-for 08 emi and paid in advance rs 12750/= for 04 emi on mar 2017. Remaining emi starts wef apr 2017 @ rs 3167/-. Total amount comes around 41, 086/-. Loan no 4010cd39117689.
Now your have sent a message alert for closing emi amount 3167/- again due on 02 jan 2018.
As per my statement your last emi amount 8th emi supposed to be closed on 02 dec 2017. Please clarify.

Jan 27, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Dec 27, 2017

Updated by chaturbhuj manjhi Bajaj Consumer Care Service

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi chaturbhuj manjhi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.

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C

chathurya

from Chennai, Tamil Nadu

Dec 28, 2017

I took few loans from you guys and god sake, thats the only mistake I made and in return you guys are punishing me with your calls everyday. Babrey! Trust me, I will never ever ask you guys any loan. please spare my life better. I got better things to do in my life.

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K

khalid parvez

from Gurgaon, Haryana

Dec 28, 2017

I have been getting daily 10 calls from your customer care
I am fed up with these calls kindly deregister me from your data base
I am registered with [protected]

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V

Vishwas Talati

from Bengaluru, Karnataka

Dec 28, 2017

Please stop calling me so many times for the loan. by calling 5-6 times a day you are making me feel to stop using your services. If i need any loan will contact you guys. My mobile number is [[protected]]

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S

Shalaj Bajpai

from Mumbai, Maharashtra

Dec 28, 2017

Hi,
This to to bring to you a kind request that my EMI Card is blocked.
Kindly unlock, details are as below.

Card No. - [protected]
Name - Dipesh Mahesh Gharat.
Cell - [protected]

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I am a regular customer of bajaj finserv lending. My loan is running from last 20 months and i have paid regular installments. But due to medical emergency this month installment is pending. I said executive i will pay the amount whenever i will receive money from students of computer class or
Medical refunds.

But he is calling daily and harassing me and my family is upset due to this. Now i asked him if there is a medical emergency, should 1 pay the installment to bank or should 1 try to pay to docter to save life.
He said bank does not know all this, you should pay installment and not bother about anyone living or dying due to illness.

Is this the way bajafinserv deals with the customer.

Surjitsingh nagpal

Dec 27, 2017

Complaint marked as Resolved

My problem has been resolved by bajaj finserv customer care service pune branch.

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi Surjitsingh Nagpal, Greetings from Bajaj Finserv! Request you to share your contact details so that we can assist you better. You can also write to us at [protected]@bajajfinserv.in.Thank you.

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V

Vijay Lanka

from Hyderabad, Telangana

Dec 28, 2017

Dear team,

I am trying to update my registered mobile number from [protected] to [protected]. I m tried many time in BAJAJ portal but its not updating. Since past 6 months same issue .plz look in the matter immediately.

Regards,
Vijay Kumar

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Address: Bangalore, Karnataka, 562125

Website: www.bajajfinserv.in

Bajaj finserv charged me extra amount on processing fees and started charging interest on the same despite a written commitment of 0% processing fees. On top of the same, they started charging emi on a loan that is still not disbursed.

I have send them many emails over last 3 months, but they are taking endless duration to fix either of these issues.

Also, i have submitted atleast 10 ecs/nach forms to them and each time, either they have misplaced the same or written wrong account nos. Leaving them useless.

Despite all of this hardships, i have been patiently waiting for their response.

On top of that, today, on 26th dec, they had the audacity to send recovery agents to my home to collect the pending dues despite another commitment from them accepting their mistake of mis-handled ecs forms and unable to resolve my issues.

Jan 30, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Jan 02, 2018

Updated by shantanumishra Dear Bajaj team - My customer ID is 2629354.

Jan 23, 2018

Updated by shantanumishra As usual and expected, Bajaj Finserv is silent on this since Jan 2nd (also from Sep, when the original issues were raised) and they have no updates on this.

Not sure what to do now? All my steps to reconcile this and clear the issues are going fruitless.

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Address: Mumbai City, Maharashtra, 400072

I am sick and tired on bajaj finance and bajaj finserv. They call on a daily basis and send unwanted sms to my mobile no [protected]. I have activated dnd on my number but still mobile calls come to us. I use truecaller to block all the calls coming from bajaj finance but they call from another number, mostly i believe these are computer driven calls. Another horrible feature of bajaj is their ivr recording, they call me and then they bloodly ask me to punch numbers for the various products offered by them. Pls send this response to the chairman of bajaj finance as they are creating a very bad name in the market. I have also decided not to do any more business using bajaj finance card,

Jan 30, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused ! Kindly DM your contact details to assist you further for stopping the promotional activities.Thank you.

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A

askkrish

from Mumbai, Maharashtra

Dec 27, 2017

Dear Bajaj Team :

Thanks for your revert. But the kind of selling other products so aggressively using untrained resources ( 6 people calling 6 times a day) plus some stupid computer calling every day and giving me unwanted and uninterested information when I am in critical meeting or hospital is absolutely below the brand name of Bajaj.
My mobile number is[protected]. Incase you want to discontinue my Bajaj Finance card and sever all relations to stop these calls, pls email me and I will be glad to cut all business relations with your group. Low rating is given because of the anguish and pain suffered by me during these months and while writing this response

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Address: 600092

In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

I am highly demotivated because of this action from bajaj finance and will never go to such finance option no more.

Take action to revert back to my amount and cancel my card immediately.

If no action, then this will be treated as illegal and will be informed to others to avoid to go for bajaj finance.

Rajendran
[protected]
[protected]@gmail.com

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv!The nominal fee of Rs.117/- that has been charged to you is towards the annual subscription renewal for the EMI card. Thank you.

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B

bhodan

from Kolkata, West Bengal

Jun 25, 2018

In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

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Dear sir,
I already made complain for cpp asset care. Request you to kindly resolve the issue. Loan amount will deduct after few days so take this matter as urgent. Also attaching the reply from your end...
Greetings.

Your complaint has been forwarded to bajaj finance limited/ bajaj finserv lending customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on consumercomplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
Consumercomplaints.in team
We are here to help

Jan 29, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: Hyderabad, Andhra Pradesh, 500005

Website: Bajajfinserve.in

Sir
I have received the elite card. With the same old emi card limits. No any increases in this card lone amount.. As u say it will be o[censored]pto 3 lakhs rs. But nothing like that.. And didn't get any complimentary coupens of club mahindra holidays and no spouse card. I purchased car tyres but u r charging with 10.5% interest. Plz let me know all the details of the card. And plz send me the coupens soon.

Jan 28, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 411057

Prodcluct purchase price is 8990bajaj finance; paid 2 emis as dp, however my loan amount still shows as 8990. The bajajloan finance processing team at chroma wakad pune mentions it as standard way of processing. I was made to sign a blank bank mandate and did not get a copy of loan application documents. If the dp made to the store is no where mentioned in the loan documents how is loan calculated.

Feb 1, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 500081

Website: Bajaj finserv. In

Dear sir,
I am customer of bajaj fineserv
Name :- rakesh pawar
Subject :- change my mobile number
In my card mobile number is incorrect
My actual mobile number is [[protected]] and your officer written a wrong number [[protected]] please change this number. As soon as. No offer of your company is known me because of this incorrect mobile number i request of bajaj fineserv officer you change my mobile number
Thanks

Feb 2, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Dec 26, 2017

Updated by Arvind kumar Maloth Hi my customer ID is 36110610

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A

Arvind kumar Maloth

from Mumbai, Maharashtra

Dec 26, 2017

Hi my customer ID is 36110610

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My customer id is 404ctb59296959. I have bought lg washing machine on emi from bajaj finance.. Without my concern bajaj finance started extended warrenty.

Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is ac0965227, policy owner name : thammaiah pk, premium rs. 1194/-. So do it fast. Please cancel cpp asset care policy.

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi Shreya, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with xxxx8510. Thank You.

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Address: Ludhiana, Punjab, IM0986113

Website: bajaj finace

Am harjeet singh purchase vivo v 7. Mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426dpf60799830. My fonesafe loan no
426dfs60800320 please cencel my phon insurance
Regards
Harjeet singh

Jan 26, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Dec 24, 2017

Updated by Harjeet Chauhan am harjeet singh purchase vivo v 7.mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426DPF60799830 . my fonesafe loan no
426DFS60800320 PLEASE CENCEL my phon insurance
Regards
Harjeet Singh

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi Harjeet Chauhan, Greetings from Bajaj Finserv! As discussed we have provided you necessary resolution under SRN_******0083 related with your query.Thank you.

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Bajaj finance automatically increased the rate of interest and after 5 days i started receiving calls from pune office and email to pay switch fees of rs. 17100/- incl. Gst to again reduce my rate of interest. Just cheating people.

Also they have wrongly collected 3 emis totaling rs. 1, 40, 532/- through ecs from me in the month of jan, feb and march and handed over me the loan in march, after constant follow-up for 9 months i received the amount of rs. 1, 13, 391/-.

Feb 8, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 421306

I have paid my personal loan by foreclosing it on 15th december 2017 by demand draft, which is of amount 94770 rupees and i need to pay lesser amount than this. Bt baja finserv cashier purposely made wrong foreclosure statement slip and gave to me. I asked him twice about issue that time he said don't worry air your amount will be deducted as shown on foreclosure letter but when i got mail from baja finserv they deduct more money than they have to.
I am going to attached all the screenshot of documents and foreclosure slip as proof.
Bajaj finserv is purposely doing all these things to customers. There are many customers getting fooled by bajaj finserv daily.
Kindly help me resolve this issue

Jan 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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My customer id: 55021314. I have bought haier - washing machine htw82-185v on emi from bajaj finance. But later on i got a call from cpp asset care for extended warranty, it is already 20 to 30 days before but still i did not get any documents. Now i have decided to cancel the extended warranty of cpp asset care policy. So request you to kindly look into this matter as urgent.

My asset care policy number is ac0966720, my asset care emi will start from 02-jan-18 so do it fast. Please cancel cpp asset care policy.

Aug 7, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Feb 20, 2018

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership AC0966720, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe / Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team

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Address: New Delhi, Delhi, 110086

सर्,
मेरा नाम राजू साहू है, मैंने 14-15 नवम्बर के आस पास बजाज के elite कार्ड के लिए 4777/ रूपये ऑनलाइन बजाज की वेबसाइट पर किये थे लेकिन अभी तक ना कोई कॉल आई है ना कोई मैसेज आया । मैंने इसके बाद कस्टमर केयर पर 4-5 मेल कर चूका हूँ लेकिन वहाँ से एक ही रिप्लाई आता है कि आपकी प्रॉब्लम रेजोलव हो गयी है और हमारा एग्जिक्यूटिव आपको कॉल करेगा।लेकिन कोई कॉल नहीं आती। plz रिफंड माय पेमेंट
नाम राजू साहू
मोबाइल न0-[protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110059

Website: bajaj finserv

Dear bajaj finserv,

I have checked my credit score there is some consumer loan account from from bajaj finserv leaving bad effect in my account which is not taken by me if you see my statement and match my details not even matching,

I am sharing you the statement of my cibil score, i think there major misunderstanding, cause i never bought anything through bajaj finserv please correct it and and remove it from my account as it is effecting very badly to my cibil score '

Thanks & regards
Sarika

Jan 31, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

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Address: 411014

Website: [email protected]

Dear sir, i have made a advance emi against emi card whom i have asked for refund and they have refunded in my hdfc account at 11 december and i have already changed the ecs one month before in 10 november. Due to this i cannot use that money, as the hdfc account was not in operation since 1 years. Kinldy help.

Avinash ranjan
Loan a/c :-6l8rem55173202

Feb 6, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Bajaj Finserv Customer Care's response Hi Avinash, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you

Dec 23, 2017

Updated by Avinash 29 Thanks for Your Concern, i have got a call from bajaj finserv media support team, As they have promised that they will revert the refund in active account.
Once i got the refund, i will share the details here.
Thanks & Regards
Avinash Ranjan

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi Avinash, Greetings from Bajaj Finserv! As discussed we request you to kindly share your bank statement with us in PDF format to validate our records.Thank you.

Jan 02, 2018

Updated by Avinash 29 Thanks for concern, but I have contacted bank, and they say any statement doesn't not show the amount in minus, it only shows in Mobile app in Balance.they have actived my id for few minutes, so that i can login the mobile app.i am sharing screenshot showing the balance after deduction.

Jan 02, 2018

Updated by Avinash 29 And i Have tried lot, after that i have raised the issue, I Am Normal earning member and 4980/- lots to me.My concern is Genuine, i am accepting that you have send the money in hdfc account but that account have approx 7000 /-minus balnce so they adjusted the whole amount, and i have already conveyed that not transfer any amount to hdfc bank account.After all today I have not stoped the EMI which deduction was on today, but If I will not refund or amount adjusted in my EMI the i will not oay further EMI.

Jan 12, 2018

Updated by Avinash 29 Dear Sir,

I have also informed to Your telephonic Officer that without taking my concent they have refunded the amount in HDFC Account.

The main Issue is that my ecs mandate have changed one before your neft process, and on 2 nd December You are deducting emi from Axis Bank and on 11 December your are refunding on Hdfc bank, is This your financial system.

And According Your Telecaller EMI got refund in that account from which recent EMI deducted, Then Where are your financial expert.

I am very sorry, due to your fault i will not suffer, i am going to block all your future EMI and ready for the legal Action.

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Address: 625014

Website: www.consumercomplaints.in

My name shenbagalakshmi and my mobile number is protected your customer care assits about bajaj elite card membership i very intersted onthat and i paid the amount rs.4777/ through debit card (Iob) and payment was debited sucessfully. They told that i will be recive the elit card through my mailing address but still i did not recive please contant me immediately for that

Dec 24, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to DM your registered contact details or customer id to assist you further.Thank you

Dec 24, 2017

Updated by Shenbagalakshmi Still l did not received elite card .Nobody call for me about .pls give details about that

Dec 25, 2017

Updated by Shenbagalakshmi What about our elite card .still i did not received .pls response to your coustemers.

Verified Support

Dec 25, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you

Verified Support

Dec 26, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We understand your concern kindly share the contact details and customer id to assist you further. Thank you

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M

Mukthadir Mohammad

from Hyderabad, Telangana

Dec 22, 2017

I have didn't received my emi card.
And my emi card is not activate.
My civil score is 774.
I have 1 lack of edible.
And
I am still paying 2 emi's but my card is not active.
Please help me and contact me back

Reply

Bajaj Finserv Customer Care's response, Dec 25, 2017

Verified Support

Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Y

Yug Jatav

from Indore, Madhya Pradesh

Dec 22, 2017

Please help me!!!

Reply

Bajaj Finserv Customer Care's response, Dec 25, 2017

Verified Support

Hi, Greetings from Bajaj Finserv! Request you to DM us your contact details along with the exact requirement so that we can assist you better. You can also write to us at [email protected] you.

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Website: Consumer complaints

I didn't received my emi card I have applied for a bajaj finserv card three month ago. Without EMI card I am not able to purchase any item through Bajaj Finserv loan .I bought oppo f3 Mobile phone before three month. I want to buy other items by bajaj finserv Emi card. You issued my on your app bajaj finserv wallet app but still I recieved my emi card so please provide my emi card.

Jan 24, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to DM your registered contact details or customer id to assist you further.Thank you.

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Address: 500018

Pls activate my card, my card was blocked because address was changed so card was back to service, so then automatically blocked. Pls activate the card i need to purchase the mobile, we need to card plz send to my below address.
Nabelli jyothi bhaskar
Customer id:32581028
[protected]@gmail.com
Mailing address:
Plot no 131, vivekanananagar, borabanda
Allapur - n/r brahmagaru temple
Hyderabad, 500018
Phone no:[protected]/[protected]

Jan 21, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.Thank you.

Bajaj Finserv Complaints & Reviews

File a complaint to Bajaj Finserv

Bajaj Finserv reviews & complaints page 225

ac 2 ton samsung 2017

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harassment by tele executive or recovery agent (nilay)

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home loan woes - worst lender

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unsolicited calls from various number mostly computer driven numbers

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cancellation of bajaj emi card

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issue for cpp asset care

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elite card received but no complimentary coupons

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complaint about loan processing

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wrong mobile number

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we don't want warranty and guarantee

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fonesafe insurance cancel

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bajaj is cheating people and charging higher interest rate.

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excess amount refund is not proper company is purposely doing fraud

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cpp asset care extended warranty

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elite card regarding

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wrong loan details added to my cibil account

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refund received in wrong account

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not received elite card

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I didn't receive my emi card

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reg :card

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