Bajaj Finserv Complaints & Reviews

This is nisha, from nisha. I had purchased a emi card as per your instructions, i have been asked to submit nach (Ecs) form to the nearest branch.

I visited branch in jalandhar

I met manager there and with his guidance, i submitted nach ecs form. Still today, i did not get any status about my card activation. What is the positive or negative issue? Pls let me know.

Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission on 22nd december 2017. The card validity itself was 08/15, then how come the amount was deducted now? Please deactivate this card as soon as possible. Also please credit rs.117 /=to my bank account.

Here is the details:-
Customer name: a gunaseelan
Emi card no: [protected]
Experia id: 7847353
Card validity : 08/15
My email id - guna. [protected]@gmail.com
Mob no. [protected]
Complaint date : 27/12/2017

I am, sh. Chaturbhuj manjhi, mobile no [protected] and gmail [protected]@gmail.com, have purchased an ac from your agency uttam nagar west metro mar 2017amounting 38000/-for 08 emi and paid in advance rs 12750/= for 04 emi on mar 2017. Remaining emi starts wef apr 2017 @ rs 3167/-. Total amount comes around 41, 086/-. Loan no 4010cd39117689.
Now your have sent a message alert for closing emi amount 3167/- again due on 02 jan 2018.
As per my statement your last emi amount 8th emi supposed to be closed on 02 dec 2017. Please clarify.

I am a regular customer of bajaj finserv lending. My loan is running from last 20 months and i have paid regular installments. But due to medical emergency this month installment is pending. I said executive i will pay the amount whenever i will receive money from students of computer class or
Medical refunds.

But he is calling daily and harassing me and my family is upset due to this. Now i asked him if there is a medical emergency, should 1 pay the installment to bank or should 1 try to pay to docter to save life.
He said bank does not know all this, you should pay installment and not bother about anyone living or dying due to illness.

Is this the way bajafinserv deals with the customer.

Surjitsingh nagpal

Bajaj finserv charged me extra amount on processing fees and started charging interest on the same despite a written commitment of 0% processing fees. On top of the same, they started charging emi on a loan that is still not disbursed.

I have send them many emails over last 3 months, but they are taking endless duration to fix either of these issues.

Also, i have submitted atleast 10 ecs/nach forms to them and each time, either they have misplaced the same or written wrong account nos. Leaving them useless.

Despite all of this hardships, i have been patiently waiting for their response.

On top of that, today, on 26th dec, they had the audacity to send recovery agents to my home to collect the pending dues despite another commitment from them accepting their mistake of mis-handled ecs forms and unable to resolve my issues.

I am sick and tired on bajaj finance and bajaj finserv. They call on a daily basis and send unwanted sms to my mobile no [protected]. I have activated dnd on my number but still mobile calls come to us. I use truecaller to block all the calls coming from bajaj finance but they call from another number, mostly i believe these are computer driven calls. Another horrible feature of bajaj is their ivr recording, they call me and then they bloodly ask me to punch numbers for the various products offered by them. Pls send this response to the chairman of bajaj finance as they are creating a very bad name in the market. I have also decided not to do any more business using bajaj finance card,

In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

I am highly demotivated because of this action from bajaj finance and will never go to such finance option no more.

Take action to revert back to my amount and cancel my card immediately.

If no action, then this will be treated as illegal and will be informed to others to avoid to go for bajaj finance.

Rajendran
[protected]
[protected]@gmail.com

Dear sir,
I already made complain for cpp asset care. Request you to kindly resolve the issue. Loan amount will deduct after few days so take this matter as urgent. Also attaching the reply from your end...
Greetings.

Your complaint has been forwarded to bajaj finance limited/ bajaj finserv lending customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
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We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
Consumercomplaints.in team
We are here to help

Sir
I have received the elite card. With the same old emi card limits. No any increases in this card lone amount.. As u say it will be o[censored]pto 3 lakhs rs. But nothing like that.. And didn't get any complimentary coupens of club mahindra holidays and no spouse card. I purchased car tyres but u r charging with 10.5% interest. Plz let me know all the details of the card. And plz send me the coupens soon.

Prodcluct purchase price is 8990bajaj finance; paid 2 emis as dp, however my loan amount still shows as 8990. The bajajloan finance processing team at chroma wakad pune mentions it as standard way of processing. I was made to sign a blank bank mandate and did not get a copy of loan application documents. If the dp made to the store is no where mentioned in the loan documents how is loan calculated.

Dear sir,
I am customer of bajaj fineserv
Name :- rakesh pawar
Subject :- change my mobile number
In my card mobile number is incorrect
My actual mobile number is [[protected]] and your officer written a wrong number [[protected]] please change this number. As soon as. No offer of your company is known me because of this incorrect mobile number i request of bajaj fineserv officer you change my mobile number
Thanks

My customer id is 404ctb59296959. I have bought lg washing machine on emi from bajaj finance.. Without my concern bajaj finance started extended warrenty.

Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is ac0965227, policy owner name : thammaiah pk, premium rs. 1194/-. So do it fast. Please cancel cpp asset care policy.

Am harjeet singh purchase vivo v 7. Mobile phone from ahuja comnication ludhiana punjab through bajaj finance my emi 1583 per month but bjaj fin sent a msg my emi is rs 1808 i already asked this matter to your excutive and sales dealer but they not to doanything so i would like to request you to lookin this matter n cancel my fonsafe insurance phon safe insurance 225 my loan no 426dpf60799830. My fonesafe loan no
426dfs60800320 please cencel my phon insurance
Regards
Harjeet singh

Bajaj finance automatically increased the rate of interest and after 5 days i started receiving calls from pune office and email to pay switch fees of rs. 17100/- incl. Gst to again reduce my rate of interest. Just cheating people.

Also they have wrongly collected 3 emis totaling rs. 1, 40, 532/- through ecs from me in the month of jan, feb and march and handed over me the loan in march, after constant follow-up for 9 months i received the amount of rs. 1, 13, 391/-.

I have paid my personal loan by foreclosing it on 15th december 2017 by demand draft, which is of amount 94770 rupees and i need to pay lesser amount than this. Bt baja finserv cashier purposely made wrong foreclosure statement slip and gave to me. I asked him twice about issue that time he said don't worry air your amount will be deducted as shown on foreclosure letter but when i got mail from baja finserv they deduct more money than they have to.
I am going to attached all the screenshot of documents and foreclosure slip as proof.
Bajaj finserv is purposely doing all these things to customers. There are many customers getting fooled by bajaj finserv daily.
Kindly help me resolve this issue

My customer id: 55021314. I have bought haier - washing machine htw82-185v on emi from bajaj finance. But later on i got a call from cpp asset care for extended warranty, it is already 20 to 30 days before but still i did not get any documents. Now i have decided to cancel the extended warranty of cpp asset care policy. So request you to kindly look into this matter as urgent.

My asset care policy number is ac0966720, my asset care emi will start from 02-jan-18 so do it fast. Please cancel cpp asset care policy.

सर्,
मेरा नाम राजू साहू है, मैंने 14-15 नवम्बर के आस पास बजाज के elite कार्ड के लिए 4777/ रूपये ऑनलाइन बजाज की वेबसाइट पर किये थे लेकिन अभी तक ना कोई कॉल आई है ना कोई मैसेज आया । मैंने इसके बाद कस्टमर केयर पर 4-5 मेल कर चूका हूँ लेकिन वहाँ से एक ही रिप्लाई आता है कि आपकी प्रॉब्लम रेजोलव हो गयी है और हमारा एग्जिक्यूटिव आपको कॉल करेगा।लेकिन कोई कॉल नहीं आती। plz रिफंड माय पेमेंट
नाम राजू साहू
मोबाइल न0-[protected]

Dear bajaj finserv,

I have checked my credit score there is some consumer loan account from from bajaj finserv leaving bad effect in my account which is not taken by me if you see my statement and match my details not even matching,

I am sharing you the statement of my cibil score, i think there major misunderstanding, cause i never bought anything through bajaj finserv please correct it and and remove it from my account as it is effecting very badly to my cibil score '

Thanks & regards
Sarika

Dear sir, i have made a advance emi against emi card whom i have asked for refund and they have refunded in my hdfc account at 11 december and i have already changed the ecs one month before in 10 november. Due to this i cannot use that money, as the hdfc account was not in operation since 1 years. Kinldy help.

Avinash ranjan
Loan a/c :-6l8rem55173202

My name shenbagalakshmi and my mobile number is protected your customer care assits about bajaj elite card membership i very intersted onthat and i paid the amount rs.4777/ through debit card (Iob) and payment was debited sucessfully. They told that i will be recive the elit card through my mailing address but still i did not recive please contant me immediately for that