Bajaj finance automatically increased the rate of interest and after 5 days i started receiving calls from pune office and email to pay switch fees of rs. 17100/- incl. Gst to again reduce my rate of interest. Just cheating people.
Also they have wrongly collected 3 emis totaling rs. 1, 40, 532/- through ecs from me in the month of jan, feb and march and handed over me the loan in march, after constant follow-up for 9 months i received the amount of rs. 1, 13, 391/-.
Feb 8, 2018
Complaint marked as Resolved
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2017
Bajaj Finserv Customer Care's response Hi, We regret the inconvenience caused! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
We have tried to contact you on the contact numbers registered with us for your membership AC0966720, however, we have not been able to connect with you.
Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe / Asset Care.
Assuring you of our best services at all times.
Regards,
CPP Team