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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 222

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M
mdsadiqaf4
from Guntur, Andhra Pradesh
Jan 10, 2018
Resolved
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Address: Krishna, Andhra Pradesh, 520005

Goodevening
Dear sir, /madam
My name is mohammed sadiq iam al ready bajajfinser & caustemer
Before my pan card datels is not update plese updatemypannumber
My pan card is not update so plese updatem my pancard
My pan card number — ajgpm0494h
My emi card number — [protected]
My [protected]@gmail.com
Thanks®ards
Mohammedsadiq
Mobilno-[protected]
Feb 12, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
Verified Support
Jan 12, 2018
Bajaj Finserv Customer Care's response
Hi Mohammedsadiq, Greetings from Bajaj Finserv! As discussed, kindly provide scan copy of PAN card at [protected]@bajajfinserv.in to assist you further. Thank you.
Jan 12, 2018
Updated by mdsadiqaf4
PanCardUpdata

Jan 12, 2018
Updated by mdsadiqaf4
UP DATE PANNUMBER

how can I update PAN No.
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    R
    rajvikram7
    from Bengaluru, Karnataka
    Jan 10, 2018
    Resolved
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    Address: 560102

    I applied the loan as i was promised of 1% processing charge and 14% rate of interest. Hence, i applied for 5 lakhs loan. To my surprise, they sent a statement which had 2% processing charge, 15.5% rate of interest and they processed 10 lakhs (Which means double processing charge of 20, 000 inr).
    Hence, i requested for loan cancellation but no one replies. Their customer care is only on ivr and hence we cannot talk.
    Feb 15, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2018
    Bajaj Finserv Customer Care's response
    Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further . Thank you.
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      S
      sunsgang
      from Noida, Uttar Pradesh
      Jan 10, 2018
      Resolved
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      I want to deactivate my bajaj finserv emi card ending with 9706
      My experia id is : 26460539
      I have no pending emi to pay.

      I was promised that this card is free.
      But now they are charging annual inactive fee of rs. 117/-.
      I do not want to pay any annual inactive fee. Please deactivate the card immediately.

      My email address is : [protected]@yahoo.com
      Feb 10, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Jan 10, 2018
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
      Sir this is Sandeep, I was purchased led tv and I cancelled but sill the amount deducting from my account plz help me, I was raised complete so many times, please help,

      annual inactive fee on bajaj finserv card - Comment #2970123 - Image #0
      annual inactive fee on bajaj finserv card - Comment #2970123 - Image #1
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        V
        vinaya kataria
        from Jammu, Jammu and Kashmir
        Jan 10, 2018
        Resolved
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        Address: Jammu, Jammu and Kashmir, 181133
        Website: www.bajajfinserv.in

        Dear sir,

        I have taken 98000/rupees personal loan from bajaj finserv from ahmadabad branch.in july 2017 mr vikram kohli and prajati told me you are 38000 rupess for closing of your personal loan. I was same paying to bajaj finserv from jammu branch. After 4 month when we are asking for noc he is told now your loan was not close then i am again online paying 18801 rupees through online for closing of pl.

        Now he is every month cut my emi and not return 18801 rupees and told one of cashier not closed your loan and he is left the company so you are paying each and every month your emi.

        Sir we have taken too much follow with vikram kohli but he is not support.

        Please tell me how we can do it in this situation i want close my pl and noc.
        Feb 14, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Jan 10, 2018
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further . Thank you.
        Jan 10, 2018
        Updated by vinaya kataria
        [protected]
        vinaya.[protected]@gmail.com
        Mobile no. [protected]
        Email id-vinaya.[protected]@gmail.com
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          D
          Dhananjay chell
          from Raha, Assam
          Jan 17, 2018
          Resolved
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          Address: East Singhbhum, Jharkhand, 831012
          Website: [email protected]

          Dear sir

          Loan Account number 515ECF58827362
          Application ID 61903667 C[protected] product Add Date 22 Nov 2017 I did not take any product from Bajaj finserv but Deduct my account 41980 Loan amount EMI 3499 Every month deduct My SBI Account Please Check and verify This Loan amount My phone number [protected] ye mera mobile number register tha lekin Bajaj finserv walo ne mera account par galat mobile number [protected] ye mobile no mera nahi hai
          Jan 17, 2018
          Complaint marked as Resolved 
          Bajaj Finserv walo ka email id hai [email protected] ..bajaj finserv walo ne ab tak mera problem solved nahi kiya hain sir abhi tak mujhe sirf ek baar phone kiya the or kah raha hain ki tum thana me jakar Fir darz karo or uska attach copy mujhe mail par bhejo tabhi kuch extion lenge lekin police station me Fir darz nahi kar rahe hai na hi koi mera sikayat ko solved kar raha hai ye online transactipn 41980 ka transaction huwa tha ye sab Bajaj office se hi dusra kisi ka movile number register karke online shopping kar liya quicky customer se bina kuch proof details mange mobile number kaise change kar sakta hai Bajaj finserv walo ne ..mera abhi tak koi bhi complain solved huwa hai or na hi mera Loan ab tak cancel kiya hai or na hi mera balance refund kiya 3499 and late fine charge 295 please solved kare
          Bajaj Finserv customer support has been notified about the posted complaint.
          Jan 17, 2018
          Updated by Dhananjay chell
          mera regiser mobile number [protected] agar biswas nahi hota too app hume call kar sakte hain.
          Verified Support
          Jan 18, 2018
          Bajaj Finserv Customer Care's response
          Hi, Greetings from Bajaj Finserv! we have noted your details and we will get back to you within 24 working hrs.Thank you.
          Verified Support
          Jan 18, 2018
          Bajaj Finserv Customer Care's response
          Hi Dhananjay, Greetings from Bajaj Finserv! As we discussed, your service request regarding is under process and kindly allow us 21 to 25 working days to resolve your query. Thank you.
          I have paid all emi in advance one day. How can block my emi card.
          Please unblock my emi card
          Bajaj Finserv Customer Care's response, Jan 18, 2018
          Verified Support
          Hi Ranganath, Greetings from Bajaj Finserv! With reference to your post we request you to DM us your registered contact details and customer id to resolve your query at the earliest. Thank you.
          Sir mera abhi tak problem solved nahi huwa hai aapne kaha tha ki 21 se 25 tarik tak solved ho jayega lekin abhi tak aap logo ne nahi kiya hai
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            S
            S BAl
            from Mumbai, Maharashtra
            Jan 9, 2018
            Resolved
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            It is bajajfinance service, irritating a lot by way of calling regularly
            Even after sending request calls are not stooped.
            I don't understand, what is problem with the company.
            I have taken loan done a big mistake because after paying all dues continuously calling me to take another loan/ product.
            Earlier i requested not to call me and if any loan required from my side i will come you.
            For 2-3 months call has been stooped.
            Again it has been started.

            It is a serious matter. Please don't disturb me by way of calling either by auto voice generated / person.

            My no is [protected]
            Name-satyabrata bal
            Feb 15, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Jan 10, 2018
            Bajaj Finserv Customer Care's response
            Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
            Verified Support
            Jan 12, 2018
            Bajaj Finserv Customer Care's response
            Hi, Greetings from Bajaj Finserv! We tried calling you at number ending with 2083 however our call went your number was switched off please be assured that we are working on your query with priority.Request your service request is under process and kindly allow us additional 24 to 48 working hrs to stopping promotional activities on priority. Thank you
            Verified Support
            Jan 13, 2018
            Bajaj Finserv Customer Care's response
            Hi Satyabrata, Greetings from Bajaj Finserv! We tried calling you at number ending with 2083, however our call went unreachable.With reference to your post we regret the inconvenience caused.We have shared complete details under SRN***4044.Please feel free to write us [protected]@bajajfinserv.in for any further assistance. Thank you
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              S
              Sarvani S
              from Bengaluru, Karnataka
              Jan 9, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560037

              I applied for loan with bajaj finance last month. Which was my first loan with them. While approving the loan i got confirmation saying insurance will be waived off. Because of that i approved loan processing. When i got message for disbursement i came to know insurance is not waived off. I tried to contact their executives who processed my loan. But they not picking calls and replying to mails and messages. So i contacted customer care, regarding insurance cancellation and loan details which were not sent to me. From the reply of customer care i came to know they have wrong mobile number assigned to loan (Which was not mine). On my request they changed mobile number and sent loan details and mentioned they raised request for insurance cancellation. But when logged in to that loan account it is already having another loan added (Which was not my loan) along with my loan and some other emi card (Not mine) and address also something else. I can conclude it as messed up combining two different persons account data. Customer care people saying that is my loan only because added in my account which i never taken and asking me to change address. I am really frustrated and worried from last one week. I want to cancel my loan by giving disbursed amount back. I have documents and proofs for what ever mentioned above.
              My loan account: 404saf61417484
              Please help me to close this loan. I am not ready pay any fees deducted while disbursement, i am closing loan because of bajaj finance blunder mistakes of combining 2 different person accounts and lack of trust.
              Jan 13, 2018
              Complaint marked as Resolved 
              My loan is cancelled by bajaj finance social media team even though i did get any support from sales team. Thanks for solving my issue.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2018
              Bajaj Finserv Customer Care's response
              Hi Sarvani, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
              Verified Support
              Jan 11, 2018
              Bajaj Finserv Customer Care's response
              Hi Sarvani, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query. Thank you.
              Verified Support
              Jan 13, 2018
              Bajaj Finserv Customer Care's response
              Hi Sarvani S, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx7856. Thank You.
              Kindly Let me know the reason for Charging Subvention Charge of 838 INR against my loan Account "4030CD39733979"
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                N
                Nandj
                from Bengaluru, Karnataka
                Jan 8, 2018
                Resolved
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                Resolved

                Dear customer, your bajaj finserv privilege card ending 5329 has been permanently suspended due to an irregular payment pattern observed on one of your loans with us. Pls pay online or visit your nearest branch. Your card will be reviewed for activation in our next quarterly review cycle subject to emi clearance. For any further query please write to us on [protected]@bajajfinserv.in. Rgds bajaj finserv,

                When this will be cleared i have paid the loan

                Regards,
                Nandu
                Feb 11, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2018
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest . Thank you.
                Hello

                my Name Is Balaji Manik Kharat

                and My Problem Is

                My Card Blocked I Don't why u Blocked without informing me.

                And Pls Unblock my Card

                Card Details

                Card Num:- [protected]

                Mob Num:- [protected]

                Customer ID :[protected].

                Pls Unblock My Card

                If You Any Quairy Please Call Me

                Thanking You
                We are trying much more numbers but not able to talk your customer executive how to do pls suggest
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                  P
                  peduddi manikyam
                  from Hyderabad, Telangana
                  Jan 8, 2018
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh, 500082

                  Sir/ madam
                  It is to inform that due to urgency the amount of rs.4900/- has been debited from my account on 06.01.2017 while i withdrawing the cash which transaction has failed. But the amount was deducted from my account.
                  I got the message that the above amount has been deducted from my account.

                  Kindly do the needful and credit the amount and send the message early

                  Thanking you
                  Yours sincerely
                  P. Manikyam
                  Rbl bajaj finser super card no.[protected]
                  Feb 23, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 09, 2018
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv! With reference to your post we request you to connect with RBL on the Toll Free Number[protected], you can also write to on [protected]@rblbank.com. Thank you.
                  Hi,

                  I am charged an amount of 1800 for digital fone safe insurance which I have not requested for.
                  Please cancel this loan.
                  Loan number : 404DFS6135582
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                    I
                    ivymit24
                    from Kolkata, West Bengal
                    Jan 8, 2018
                    Resolved
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                    Resolved

                    To,
                    The consumer forum,
                    Sub. Complain against bajaj finance limited.
                    This is to inform you that my loan a/c 4100pl00878393 and emi amount was rs. 4355/=. It was closed on 05/11/2016. Some of my emi has been bounced but the person of the company come to my place and collect the emi along with the fines. Whereas bank also deducted the bounce charges from my a/c. After few months i received several phone calls from the company and they asked me to pay the bounce charges. I requested them to send the details of the bounce charges to my email but they said this is not our rules. Suddenly on 05/01/2018 at 3:44 one phone call[protected] mahi joshi) come to me and she said that she is from delhi police, and asked me to immediately contact with advocate sharma with this phone no.[protected]. I contact her and she said bounce charges 1303.90 you have to pay within 5:00 otherwise your file will be produced to court and under ipc 138, 420 you will be prosecuted. I got frightened and i paid online, transaction reference no; lsm[protected] and date and time; 5/1/2018 4:23:53 pm.
                    Under these circumstances i want to know how they can take bounce charges twice whereas they not give any details. Now i paid the charges and i think i have right to get the details of the charges which i paid.
                    Thanking you, yours truly
                    Attached, ivy mitra
                    1. Statement of loan 7a/1 arobinda road,
                    2. Payment receipt with fine 2nd floor
                    Kolkata-700075
                    Mob. [protected]
                    +1 photos
                    Feb 15, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2018
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs. Thank you.
                    Verified Support
                    Jan 10, 2018
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! As discussed on your mobile ending 9986, we wish to inform you that we have provided you necessary resolution for your query and sent you complete details on your email id under SRN****9986. Please feel free to write us on [protected]@bajajfinserv.in for further queries. Thank You!
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                      K
                      kumaran87
                      from Chennai, Tamil Nadu
                      Jan 7, 2018
                      Resolved
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                      Address: Chennai, Tamil Nadu

                      I have never seen such a worst customer service in my life time, it has been more than they are not able to disburse the topup amount, they are advrtising now a days they will credit pl with in 24 hours they will never do that, in my case it's not even credited after 3 months, they are bunch of stupid guys no one properly respond you

                      My suggestion is please don't go for bajaj pl.
                      Feb 12, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 08, 2018
                      Bajaj Finserv Customer Care's response
                      Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.
                      My name Amjad Khan
                      My phone no [protected]
                      My card is block
                      Please my card unblock
                      Emi card last number 1897
                      Shopping mobile phone
                      Emi card blocked
                      Not a buy mobile phone
                      Please my card unblock
                      My emi card is block why problem
                      Sent my mobile number and email
                      Sir, i booked a phone online by bajaj EMI card but due to some reason i cancelled that phone order.
                      the problem is EMI loan is still showing active on my bajaj account and emi for the same cancelled product is generated.
                      loan order number-401ECF54954334
                      please solve this problem instantly.

                      worst service and very worst customer/grievance redressal care - Comment #2969098 - Image #0
                      worst service and very worst customer/grievance redressal care - Comment #2969098 - Image #1
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                        R
                        Raghav Kamath
                        from Delhi, Delhi
                        Jan 7, 2018
                        Resolved
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                        Resolved

                        Address: 403602

                        Hi,

                        Please see i have 15 days to cancel this policy from the date of receipt.
                        The associated lan is 411spf61184271.
                        I want to cancel this i have already one insurance with you guys for the loan.
                        So please cancel this as i have tried every other means like calling your cust care no. As well.

                        Please resolve this!!

                        Regards,
                        Raghavendra kamath
                        Feb 15, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 08, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Raghav Kamath, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Verified Support
                        Jan 09, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Raghav Kamath, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 4-5 working days to resolve your query. Thank you.
                        Verified Support
                        Jan 15, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Raghav Kamath, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx8647. Thank You.
                        I want to talk to our high authority give me the phone number [protected]
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                          N
                          nit0211
                          Jan 7, 2018
                          Resolved
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                          Resolved

                          I get at least 5-7 calls everyday for past 2 years almost. My mistake was to buy an appliance usinmg the bajaj finserv easy emi card. I get automated calls or even calls from customer service executives at all times of the day. Sometime even early morning and late night. I can't have peace of mind in a meeting or even if i am in a hospital. Please stop calling and remove my number nine-double zero-eight-three-one-double six-double five.
                          Feb 8, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2018
                          Bajaj Finserv Customer Care's response
                          Hi, we regret the inconvenience caused! Kindly DM your contact details to assist you further for stopping the promotional activities . Thank you.
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                            C
                            chandrakanth R
                            from Korampallam, Tamil Nadu
                            Jan 7, 2018
                            Resolved
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                            Resolved

                            Address: Salem, Tamil Nadu, 638183

                            My name is chandrakanth. I have purchased mobile in the chennai mobiles in erode, tamilnadu.. They have given me insurance policy. I dont want that insurance. Please do deactivate that insurance policy. Membership :fonesafe classic t2 plan, membership fees:1799,
                            Membership no:im0833511
                            Asset imei no : [protected]
                            My phone number :[protected]
                            Feb 11, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2018
                            Bajaj Finserv Customer Care's response
                            Hi Chandrakanth, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                            Verified Support
                            Jan 09, 2018
                            Bajaj Finserv Customer Care's response
                            Hi chandrakanth, Greetings from Bajaj Finserv! We tried calling you at *****5373 and ****5416 just now but our call went unanswered.We shall attempt to call you again within 20 mints.Thank you.
                            Verified Support
                            Jan 09, 2018
                            Bajaj Finserv Customer Care's response
                            Hi Chandrakanth, Greetings from Bajaj Finserv! We tried calling you at *****5373 just now but your number was switched off.We have provided you necessary resolution under SRN_*****2667 related with your query.Details has been sent to your email id.Thank you.
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                              V
                              venkatesh chodeshetti
                              from Idukki, Kerala
                              Jan 6, 2018
                              Resolved
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                              Resolved

                              Address: West Godavari, Andhra Pradesh, 534202

                              Hi this is venkatesh
                              I bought a bosch washing machine recently
                              I wanted to cancel my extended warranty
                              Please stop the extra extended warranty premium policy
                              I don’t want extended warranty please cancel my extra extended warranty
                              Insurance applied with loan application no.519ewc62084136
                              Policy name: extended warranty,
                              Policy owner name: venkatesh chodeshetti,
                              Premium: rs.3, 039.
                              Please cancel my extended warranty
                              Thank you
                              Regards
                              Venkatesh. Chodesgetti
                              Feb 13, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 08, 2018
                              Bajaj Finserv Customer Care's response
                              Hi Venkatesh, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.
                              I have bought LG (43inch) Ultra HD Smart LED TV on[protected] Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is AC097044. My emi will be start from 02.02.2018 so do it fast. Please cancel cpp asset care policy.
                              Dear Customer,

                              Request you to please share your correct CPP membership number and contact details. This will help us in resolving your query.

                              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                              Regards,
                              CPP Team
                              Please cancel my extended warranty on my refrigerator regd. mobile phone is [protected].
                              Hello,

                              I bought a Mi 7s mobile phone
                              I wanted to cancel my extended warranty
                              Please stop the extra extended warranty premium policy
                              I don’t want extended warranty please cancel my extra extended warranty
                              Insurance applied with loan application no. 42**********88
                              Policy name: extended warranty,
                              Policy owner name: Jasmin Savani,
                              Premium: rs.1, 206.
                              Please cancel my extended warranty

                              Thank you
                              Regards
                              Jasmin Savani
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                                Ranjeet Gurjeet
                                from Duliagaon, Assam
                                Jan 6, 2018
                                Resolved
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                                Resolved

                                Address: 140603
                                Website: www.bajajfinserv.in

                                I am an existing customer of bajaj fin with experia user id 29196463.

                                One of their representative called me and offered me the bajaj elite card and i agreed to give the payment.

                                After the payment was done i got an e mail

                                (Dear* singh,

                                Congratulations on being part of the exclusive set of people that own an elite card. We have received your payment of rs. 4, 777 towards the card charges.

                                We are thrilled to have you on board and we have some exciting offers that are waiting to be claimed. All you need to do is update your details along with selecting the vouchers you want.

                                Start making the most of your elite card, today.)

                                Later i got a call from one of their executive who told me that one other executive will call u tomorrow for further processing.

                                And now after 4 days passed and no one yet gave us any call. What happened to that please reply. I am worried about my hardly earned money.

                                Is this the way the bajaj fin service working. Pls resolve these at the earliest: it looks like an online scam to me. If it is pls let us know. A day after these bajaj guys gave me 3 rings ina single call, the moment i picked the phone the call drops at my registered number

                                The elite customer care numbers are not working

                                No one is giving any response for my questions.

                                I recommend never go for it.

                                Regards,

                                Gurjeet singh.
                                Feb 15, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2018
                                Bajaj Finserv Customer Care's response
                                Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                Verified Support
                                Jan 09, 2018
                                Bajaj Finserv Customer Care's response
                                Hi  Ranjeet Gurjeet, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query. Thank you.
                                Verified Support
                                Jan 10, 2018
                                Bajaj Finserv Customer Care's response
                                Hi Ranjeet Gurjeet, Greetings from Bajaj Finserv! As discussed, with the confirmation from the concern team, we would like to inform you that your Elite card will be generated and dispatch within 7-10 working days .Thank you.
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                                  Pruthviraj Ganiga N
                                  from Bengaluru, Karnataka
                                  Jan 6, 2018
                                  Resolved
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                                  Address: Bangalore, Karnataka, 560048
                                  Website: www.bajajfinserv.in

                                  Hi,
                                  I've purchased a mobile through using baja emi card worth rs 16999/-.
                                  Now i find that another product naming "digital fone safe 404dfs61793633" is tagged to my loan account worth rs.1799/- 6 emi 300 each.
                                  I am astonished for such action of this reputed company.
                                  Now, i request to you please raise the complain to this company and resolve the matter so that i don't loose any money. I shall remain grateful to you.

                                  Thank you,
                                  Pruthviraj ganiga n
                                  [protected]
                                  Pruthvi. [protected]@gmail.com
                                  Feb 15, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi Pruthviraj, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                  Verified Support
                                  Jan 10, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi, Greetings from Bajaj Finserv! As discussed as per your request we have cancel insurance loan account no**** 3633. We have shared complete details through email under SRN***4147. Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!
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                                    Phani Raja
                                    from Bengaluru, Karnataka
                                    Jan 5, 2018
                                    Resolved
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                                    Address: 560073

                                    I have purchased a sony mirroless camera in finance with bajaj finserv. And the emi is 5, 666 per month for 8 months and on december 28th, i closed the loan from thier app by paying last emi and it showed my loan was closed too in the app. Today on 5th december, they charged me again for the last emi. Arent they suppose to close the loan and take off their access from my bank account? How they managed to charge it again even after i closed the loan. I saved that money in my account to send it to my father for his monthly medical expenses, now bajaj took it. I tried to contact and call them, none of their customer care numbers takes me someone to talk to. I tweeted them in twitter and nothing happens. How can a company be this irresponsible and this awful at customer service? We cannot call them and tell them our problem. Bajaj rectify the issue and solve it and dont push me until i lodge a complaint against your company. Dont get me started with the problems i had with your personal loans.
                                    Feb 8, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Phani Raja, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.
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                                      Ravi20072002
                                      from Doraha, Punjab
                                      Jan 5, 2018
                                      Resolved
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                                      Address: 560072

                                      Hi team,

                                      In the month of june 2017, without my permission or approval, samsung phone worth of 64000 was processed and 2 months of emi 5699 (Each month) got deducted from my bank account.

                                      Upon inquiring on deductions, i came to know about this fraud.

                                      With out my documents, no cheque and no emi card details was shared for this transaction.

                                      If i inquire in bajaj finserv, bull # reason is cctv is not working and they are not ready to show me the proof what was submitted.

                                      Almost 24000, has been deducted from my account. Each time i step in that office, no one is ready to listen and customer care is not replying at for several months.

                                      Please help me.

                                      Thanks..
                                      Feb 8, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Jan 05, 2018
                                      Updated by Ravi20072002
                                      Even Univer cell store employee confirmed that this is fraud transaction. Even then they are not taking action on this.
                                      Verified Support
                                      Jan 08, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi Ravi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.
                                      Jan 12, 2018
                                      Updated by Ravi20072002
                                      Hi,

                                      Contact number is [protected]

                                      Loan account number : 404DPF41036538
                                      Jan 16, 2018
                                      Updated by Ravi20072002
                                      Hello guys,

                                      It's almost more than 10 days, i have raised a complaint but no one has taken any action on this. Please reply or call me to check what happened to this.

                                      Thanks
                                      Jan 18, 2018
                                      Updated by Ravi20072002
                                      This is worst customer service i have experienced . Y should I be penalized for not taking product.

                                      You guys need 8 months just resolve my issue. ### chutiyas...
                                      Jan 18, 2018
                                      Updated by Ravi20072002
                                      Hello consumer team,

                                      Few minutes back received call from Bajaj finserv and finally they have decided that they will not resolve my issue.

                                      Consumer team, can u please help me in this case??
                                      Contact number is [protected]

                                      Loan account number : 404DPF41036538
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                                        iffo
                                        from Delhi, Delhi
                                        Jan 5, 2018
                                        Resolved
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                                        Address: Mumbai City, Maharashtra, 400070

                                        Dear team

                                        As per the telephonic conversation with bajaj customer care for my bajaj elite credit card he told me that you have to pay amount of rs 4777 towards bajaj finserve portal and i have complete the process accordingly on[protected] at 04.33 pm unfortunately it is very sad to inform you that i have still not received any card or and any information from your side
                                        I would like to know the details as well the clarification on this. Or refund my money as soon as possible
                                        Feb 18, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 08, 2018
                                        Bajaj Finserv Customer Care's response
                                        Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.
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