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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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I
isabya
Aug 26, 2020
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My loan is running with them for which EMI is deducted every month on 2nd and not once also my EMI has been bounced or felt short. But today 26th August 2020 y i randomly received a msg from my sbi account mentioning that rs.295 has been deducted due to mandate fail charges. I don’t get it why???
Bajaj Finserv customer support has been notified about the posted complaint.
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    Chirag Manni
    Aug 25, 2020
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    I am having a cpp asset protection loan account no. 5410CDFV160915 and policy no. AC3403542, payments for which are being deducted from 02.04.2020 onwards. I've contacted helpdesk a number of times as I've not received any policy bond for my protection policy but no progress at all. Everytime they say that they will mail in 2 working days but no mail received till date. Really disappointed with the service they are providing. If generating a mail is taking them this long what will be their credibility in case of any claim of assets. Really disappointed with your services.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Chirag5757
      Aug 25, 2020
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      Address: India

      This bajaj finserv has a page on facebook. They announced many people as winners. They took everyone's id proof but gave prize to only few 7 to 8 people only. Dere were more than 25 winners. All other are not given the vouchers . Now bajaj is denying to give the voucher
      Bajaj Finserv customer support has been notified about the posted complaint.
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        Karthick Ragavendra
        Aug 25, 2020
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        Sir i have applied moratorium for last 3months but bajaj finserv auto debit fun in my account due to insufficient balance my account gone minus. And pepoles are suffering for fund in this situation kindly be helpful in this situation pls extend the payment dates and allow the customer to pay their loan till this year end with low penalty
        Bajaj Finserv customer support has been notified about the posted complaint.
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          Kevin Nunes
          Aug 24, 2020
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          I was sold two Health Insurance Policies, one for my mother (Susanna Nunes) and one for me (Kevin Nunes) in 2017. I last renewed these policies in Aug 2019. They were supposed to be valid till 10th Aug 2020.
          OG[protected]-00094379
          and OG[protected]-00041436.
          The Bajaj Allianz Health insurance policies were offered to me since I am a customer of Bajaj Finserv. After taking complete payment of Rs. 16, 672/- My Policies were cancelled Mid term without any intimation or reason. Especially  during the Covid times when insurance is needed the most, my policies were cancelled without any notice. I realised this only when I contacted Bajaj Allianz and Baja Finserv for renewal of the policies. They have not allowed me to renew the policies either. Till date after repeated attempts to get a reason for this I have not received any feedback or help.  I want to renew these policies, please help me do the same.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            A
            amandeep29
            Aug 22, 2020
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            There is no reason why there has been this deduction out of my savings account. This is a very difficult situation for me and every rupee is very important. I had only 600 in my account. How can you guys take all the money from the savings account without any notice. This is unlawful. I had a words with icici, they said this is done by bajaj. Please check and refund my money.
            All the emi has paid on time.
            Pls refund the amount.

            1 21 aug nach_ad_rtn_chrg~bajajotp~05aug20~b
            98e9e0~983549gs : debit 2
            2 21 aug nach_ad_rtn_chrg~bajajotp~05aug20~b
            98e9e0~983549gs : debit 500
            3 19 aug: nach_ad_rtn_chrg~bajajotp~05aug20~b
            98e9e0~983549gs: dr 16.00
            Bajaj Finserv customer support has been notified about the posted complaint.
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              M
              mahesh7899
              Aug 22, 2020
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              Hi sir
              This is mahesh i took a loan in bajaj finserv if 1.5 lakh as a personal loan and i payed for 1 month and lockdown started so i opted for moratorium and after 2 months i got a call from them saying you got pretty approval loan of 1.5 lakhs if you want submit form in call and they told me within 2 hrs amount credited in bank so its covid lockdown time i have no salary and i thought of take loan and it will serve in emergency and i can pay once i rejoin job but later after 2 hrs i came to know they just closed my old account and said they activated new loan with 5 years tenure and almost i need to pay double and in this covid time they playing with us using cheap tricks on same day i visited office and gave return letter explaining situation and they told they will change it into old one and till now no update and asking me to pay even lockdown time now i lost my job and they are calling continues about it my number [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                Stephan Jone
                Aug 21, 2020
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                Address: 135, Chelliyamman Nagar, Thiruverkadu, Chennai 600077

                My name is esther rani p i am a consumer durable loan customer in bajaj finance. I have purchased a product in december 2019 for which emi have been completed. But why the bajaj has deducted rupees 295 twice from my sbi account let me know and kindly refund my amount as soon as possible.

                *
                Loan account no
                4030cd00197387
                Total loan amount rs.12489/-
                Total amount repaid rs. 13242
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  parab1403
                  Aug 21, 2020
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                  Address: VASCO GOA

                  Sir,

                  This is to bring to your kind notice that there is no default payment from my side to pay the company namely Bajaj Finserv.

                  In view of above I want to bring to your notice that Bajaj Finserv have done the transaction on 20/08/2020 on my account for which my bank has debited Rs. 295.

                  When I contacted bajaj finserv there is no response from them and they say the charge are debited by my bank and bank manager says its bajaj finserv who have initiated the transaction for which they have debited and bajaj finserv not giving any response.

                  My mobile no. [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Sujit Majhi
                  Mangalpur, Thupsara, Birbhum, 731215, W.B.
                  Sujit Puspita's reply, Aug 21, 2020
                  Why bajaj finserv cut my rupees?
                  I have not taken any things from it..
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                    A
                    abhidtta
                    from Bhubaneshwar, Odisha
                    Aug 21, 2020
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                    During moratorium there is no reason why there has been ecs hit on my savings account no. [protected]. This is a very difficult situation for me and every rupee is very important for us. How can bajaj finance hit ecs & charging against bounce charges, this activity is clearly a violation against rbi guidelines. This is unlawful. Please refund the amount of Rs.295/- and waive off the bouncing charges.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      ShubhYadav
                      Aug 21, 2020
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                      Hi team,

                      I have paid my all the EMI against my loan. Sbi charge for failed mandate txnbajaj finance l 295 *2 times. Why this was happen.
                      Please refund the amount asap,

                      19-Aug[protected]Aug-2020) DEBIT
                      Mandate fail Chrg txn dt.[protected]Bajaj Finance 295.00

                      15-Aug[protected]Aug-2020) DEBIT
                      Mandate fail Chrg txn dt.[protected]Bajaj Finance 295.00
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        D
                        divyasha
                        Aug 20, 2020
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                        While everyone is aware of the moratorium period, bajaj has come up a new rule of deducting balance the way they can. For what an amount of rs 117?- has been deducted from my account on 16 july . It is not right we are struggling with jobs due to lock down no salaries or may be half salary with which it is not possible to run a family and these people are deducting as they wish without even informing to the customer. CMP mandate given by a customer is not your private property that when you feel you can deduct amount. Please refund the amount back at any cost. Single penny is very important for us at this time.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Aug 23, 2020
                        Updated by divyasha
                        But haven't received any message from them.
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                          P
                          Pradii
                          Aug 19, 2020
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                          Address: Bengaluru

                          Immediately cancel my cpp telebinding

                          Product Description:DIGITAL CPP TELEBINDING,
                          Loan a/c no: 404DTBGC787559
                          EMI Amount: Rs.428
                          Next EMI date:[protected]
                          Principal paid till date: Rs.0
                          O/S PRINCIPAL: Rs.4699
                          Registered Bank Name:STATE BANK OF INDIA
                          BANK A/C no. ending with 3028.
                          To view your Statement of A/c, click https://bfin.in/?672AQEDZ
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Customer,

                          Request you to connect with Bajaj Finance for membership cancellation request.

                          Regards
                          CPP Team
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                            M
                            Mohammed Nishad pallippuram
                            from Chas, Jharkhand
                            Aug 19, 2020
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                            Resolved

                            Website: customer-login.bajajfinserv.in/Customer

                            Dear Sir/Madam,

                            This is to bring in to your notice that without my knowledge Bajaj Health EMI Card got activated & it shows that amount will be deducted by 25th of this month. Iam very clear that i never clicked on activation link nor accepted over phone call. Till now Bajaj was providing a smooth service since inception & never expected this kind of wrong action.
                            I have tried contacting the customer care which is not available at present. Request to deactivate the service on my card on which the EMI is Due on 25th Aug 2020. Kindly treat it on top most priority & revert immediately.
                            Hope you will respond or else will have to move with a writ petition on law grounds.

                            * Screenshot attached for your ready reference.
                            Aug 22, 2020
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              A
                              adisree Aishwarya
                              Aug 19, 2020
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                              Sir/madam,
                              i request you to clarify me regarding the deduction of an amount of Rs. 295.00 as mandate fail charges from my savings account. However, there is no outstanding amount due in my account... please clarify
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                S
                                Sarojp1911
                                Aug 19, 2020
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                                Address: Cuttack railway station odissa

                                Sir
                                My sbi account [protected] debited 295 of 2 times mandate faild charge
                                Please help
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Aug 19, 2020
                                Updated by Sarojp1911
                                My account debited 295 ac no [protected]

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                                  S
                                  Shankar.rang
                                  Aug 19, 2020
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                                  Hi,
                                  Bajajfinserv

                                  There is no reason why there has been this deduction out of my savings account. This is a very difficult situation for me and every rupee is very important. I has only 1500 in my account. How can you guys take all the money from the savings account without any notice. This is unlawful. Please check and refund my money.

                                  1 19/08/2020 nach_ad_rtn_chrg~bajajfin~09jul20~b3b05e dr. 387.07
                                  2 19/08/2020 nach_ad_rtn_chrg~bajajfin~07jul20~b508ee dr. 590.00
                                  3 19/08/2020 nach_ad_rtn_chrg~bajajfin~04jul20~b6f869 dr. 590.00
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    Bharat Giri
                                    Aug 19, 2020
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                                    Address: Barasat, Ghola Kazipara, Marwari Bagan, Kolkata-700125

                                    I got charged of Rs 707 on 18th Aug'20 . When checked on my
                                    banking app, there it's written that charges for CMP
                                    mandate Bajaj Finserv Ltd. Request you to please get my money back. I am not
                                    responsible for this. I did not get any moratorium or anything else. I just purchased an item with no cost emi from Flipkart and it's 1st EMI date is 2nd Sep'20. I am ready to pay the emi amount. Why they are charging even without any information I don't know.
                                    Kindly help.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      D
                                      drrvsugi
                                      Aug 19, 2020
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                                      Hi
                                      I have been debited Rs 295 from my account
                                      On 19.08.2020 in the name of Mandate failure charge txn dt 04022020
                                      Account[protected]
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        K
                                        K. Smith
                                        Aug 18, 2020
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                                        I had a mobile loan from bajaj finserv and i had only 3 emi left and 2 of my emi bounced in lockdown. Now i cleared all of my emi from bajaj finserv but they blocked my card permanently.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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