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Bajaj Finserv Complaints & Reviews

www.bajajfinservlending.in

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Updated: Oct 24, 2025

Complaints 6852

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2028

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4824

So far, so good. Bajaj Finserv is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bajaj Finserv will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Noida

Hi alll,
I have applied the loan on website baja and got a mail bajaj side and apply the loan and complete all documents and he is saying that pay processing fee 1850 i have pay this amont will promise the amount will be credited.. Within 20 mins.. Loan amount no credited affter some time says that 5400 pay for improve gst.. All guys are totally faurd... I will do complaint also in police department and cbi... His name partishosh biswas.. Id bajaj fnc/456785... Conatct no..[protected]... Kindly check al details and pls close fraud company and terminae this person... Futher any concern call [protected]...

Thanks & regards
Madhu

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Have recently purchased a laptop and a cpp tele binding was activated for my account.
The cpp telebinding, loan account no is:-427dtbgb327254.
It already charged first emi of rs 470 i don't want to pay extra emi.
The details of the laptop loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for laptop is:- 427dpfga815908
Please resolve the issue as soon as possible

+1 photos

Bajaj Finserv customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

P

Parashwini p

from Mumbai, Maharashtra

Dec 12, 2020

Want to cancel my Digital Cpp Telebinding membership

P

Parashwini p

from Mumbai, Maharashtra

Dec 12, 2020

Have recently purchased a laptop and a cpp tele binding was activated for my account.

P

Parashwini p

from Mumbai, Maharashtra

Dec 12, 2020

Have recently purchased a laptop and a cpp tele binding was activated for my account.
Want to cancel my Digital Cpp Telebinding membership
My registered Mobile no is [protected]

CPP Group India Customer Care's response, Dec 31, 2020

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

ALONE BOY LUCKY

from Kalyan, Maharashtra

Dec 18, 2020

Want to cancel my Digital Cpp Telebinding membership
[protected]

Want to cancel digital cpp telebinding - Comment #3776686 - Image #0

CPP Group India Customer Care's response, Dec 31, 2020

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

M

MosesAkash

Jan 23, 2021

Request for cancellation of digital cpp telebinding. Which extended warranty is added without my knowledge. So please accept my cancellation request.
Customer id :[protected]
Loan No: 448DTBGP061130
Registered Mobile No : [protected]

Want to cancel digital cpp telebinding - Comment #3790861 - Image #0

CPP Group India Customer Care's response, Mar 18, 2021

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

D

Dinesh Narayanan

Jun 4, 2021

I am Dinesh Narayanan, 2 year back i purchased air condition through Bajaj nd paid back all money through my account, recently i got call from cpp digital i very clearly tild them i don't need such coverages and now bajaj is saying that an instalment will be deducted from my account, i really fead up of this, i want to cancell your card and services in future. So please cancell my bajaj fin card also

CPP Group India Customer Care's response, Jun 14, 2021

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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We have purchased one tv using Bajaj finserv 0% emi option. They company officials said moratorium period 3 months.. later they started deducted charges for non payment. I request to look into the issue.

+3 photos

Aug 18, 2020

Complaint marked as Resolved

The company did not take any steps to resolve..

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A

Avinash6693

Aug 17, 2020

No response from the Bajaj finserv

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I purchased a phone from amozan using bajaj finserv emi option without my permission bajaj started cpp tele binding which i dont want and are charging me 1699 with loan id 4n6etrgb137280 i dont want it.
My loan date is 2 may pls stop it within 2 days so that i can pay the original amount due nit the amount with cpp telebinding and also give me my money back that deducted for this cpp telebinding service.

Aug 7, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 04, 2020

Updated by kran2020 please solved asap.

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CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our helpline numbers between 11 AM – 9 PM at [protected] (toll-free) or [protected] for your query related to CPP.

Regards,
CPP Team

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Hi,
The bajaj has added an health emi card to my account forcefully which i never opted or applied. An amount of 707 rupees has been deducted from my account for this card which i am looking for a refund. I have blocked the card on an immediate basis.

Amount - 707
Name - danish khan
Number - [protected]

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Address: Bengaluru

I want to deactivate my policy

Product description:digital cpp telebinding,
Loan a/c no: 404dtbgc787559
Emi amount: rs.428
Next emi date:[protected]
Principal paid till date: rs.0
O/s principal: rs.4699
Registered bank name:state bank of india
Bank a/c no. Ending with 3028.
To view your statement of a/c, click https://bfin.in/?BBC9RK3V

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Hi this is ajitha
I bought a godrej air conditioner recently.
I wanted to cancel my extended warranty
Please stop the extended warranty loan.
I don’t want extended warranty please cancel my extended warranty
Insurance applied with loan application no.403bbtgc963079
Product description : b to b for cpp
Please cancel my extended warranty.

Thank you.

Regards,
Ajitha mary l

+1 photos

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CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our helpline numbers between 11 AM – 9 PM at [protected] (toll-free) or [protected] for your query related to CPP.

Regards,
CPP Team

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Address: hydrabad

Why in my bank acccount 5771 was deducted towards cmp mandate charges. What actually these cmp means why should i pay for it, please refund my money

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Address: Junagadh

Website: Ecom CPP telebinding

I purchased a phone from flipkart usi g bajaj finserv emi option with loan id 474ETRGB205750. Loan amount Rs. 2574 Without my permission bajaj started cpp tele binding which i dont want and are charging me Rs 2574. i dont want it. pls stop it within 2 days so that i can pay the original amount due nit the amount with cpp telebinding

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CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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Address: Sec 66 gurgaon

Apple i phone not give zero percent down payment

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Address: CBI QUARTERS, BHARATHIDASAN COLONY, N BLOCK NO 89, GROUND FLOOR, KK NAGAR

Dear team,

I am try lot to change my mobile number with bajaj finserv profile for last 3 years but that process not done. So many ways i tried, but no use. Even you are not showing your direct customer care number also, its very bad.

So please chang my mobile number in my profile
Customer id: 50467954
Old mobile no: [protected] (Aircel Number Which has lost)

New no:[[protected]]

Thanks
Monaraj Arumugam

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Please call me i want to clarify my payments made towards purchase of two mobile phones. My finserv id or registered mobile number is [protected].

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Address: Bengaluru

I want to deactivate my policy

Product description:digital cpp telebinding,
Loan a/c no: 404dtbgc787559
Emi amount: rs.428
Next emi date:[protected]
Principal paid till date: rs.0
O/s principal: rs.4699
Registered bank name:state bank of india
Bank a/c no. Ending with 3028.
To view your statement of a/c, click https://bfin.in/?BBC9RK3V

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I have purchased a mobile, loan id: U12ECFGB689353. But ecom cpp telebinding has activated, id : U12ETBGC43[protected]. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
Please resolve the complaint before August 2. Because the above mentioned date is emi date.
I hope that you will satisfy me.

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CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our helpline numbers between 11 AM – 9 PM at [protected] (toll-free) or [protected] for your query related to CPP.

Regards,
CPP Team

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Address: Tarnaka

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Unauthorized charges Complaints
Bajaj Finserv
Bajaj Finserv — ecs/tpcf/bajaj finance money deducted
Guribhatia
Submit a Complaint
Bajaj finance has auto debited my saving bank account through tpcf without my authorization.. Neither i am enjoying any loan and also there are no dues pending... Still my account has been debited 1times...

30/07/2020

Why dis is happening... I want my amount to be refunded as soon as possible otherwise i will complain to your higher management or go to ombudsman.. Also make sure the amount from my account is not deducted in future...

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Good day sir / madam.,
I would like to inform that i have brought onida ac through bajaj finaser (Product i’d 4030cdfy181978) on march 18th 2020. Emi start from april month i paid the amount for past 3 month consequently. For this july month emi i paid on 4th or 5th. For this late pay they have been bounce charged twice in a month about rs 1180 (On the date of 6th rs 590 and 10th rs 590). Reason for the late pay due to covid i have lost my job. At this critical time they are doing like this. As per gov rules they are not all obeying sir. I hope that u will help me from this problem. So kindly please accept my request and needful. Thanking you.

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I have done one tneb bill transaction using bajaj markets app on 25/07/2020 & 10.00pm.
Bill amount rs.1160.
Consumer number : 05056005xxx
Paid via upi payment method.
Bbps id : bd01cabi85b0
Transaction id : 4stktf1hv8v1odb
Bill payment transaction was successful but not reflect in tneb. Still shows not paid. Please solve this issue my last due date for tneb bil was 30th july. If it was missed i have to pay fine for that. So please consider this was urgent. Payment for debited from my account still not reflect in tneb account. Help me even mailed to [protected]@bajajfinservmarkets.in there is no response

+1 photos

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S

Suryadev billa

from Chennai, Tamil Nadu

Sep 29, 2021

I have done one tneb bill transaction using bajaj finserv app on 28/09/2021 & 8.00pm.
Bill amount rs.980.
Consumer number :[protected]
Paid via upi payment method.
ORDER id : BBPS[protected]
Transaction id : [protected]
Bill payment transaction was successful but not reflect in tneb. Still shows not paid. Please solve this issue my last due date for tneb bil was 28th september . If it was missed i have to pay fine for that. So please consider this was urgent. Payment for debited from my account still not reflect in tneb account. Help me even mailed to [protected]@bajajfinservmarkets.in there is no response

tneb bill paid but not reflect almost 4 days gone - Comment #3900244 - Image #0

tneb bill paid but not reflect almost 4 days gone - Comment #3900244 - Image #1

Suryadev billa's reply, Sep 29, 2021

Very urgent please solve this problem

S

Suryadev billa

from Chennai, Tamil Nadu

Sep 29, 2021

I have done one tneb bill transaction using bajaj finserv app on 28/09/2021 & 8.00pm.
Bill amount rs.980.
Consumer number :[protected]
Paid via upi payment method.
ORDER id : BBPS[protected]
Transaction id : [protected]
Bill payment transaction was successful but not reflect in tneb. Still shows not paid. Please solve this issue my last due date for tneb bil was 28th september . If it was missed i have to pay fine for that. So please consider this was urgent. Payment for debited from my account still not reflect in tneb account. Help me even mailed to [protected]@bajajfinservmarkets.in there is no response

tneb bill paid but not reflect almost 4 days gone - Comment #3900345 - Image #0

Suryadev billa's reply, Sep 29, 2021

Please revert me

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Hi i purchased a lg ac 1.5 ton split on 8 july 2020. Bajajfinserv added cpp membership program without permission 3681 rs. It's emi is going to charge on 2 aug 2020. I visited to bajajfinserv office i filled a form to cancel it. Now cpp asset is not showing in my online account but. I continusly receiving text from cppwebservices.in that my membership is ready. Welcome kit is being sent. My insurance account is still active on cppwebservices.in
. Please cancel my cpp asset membership from all places.. I didn't receive any cpp asset cancelletion confirmation. Please cancel my cpp insurance right now fast
Registered mobile number - [protected]
Cpp asset membership number - ac3441066

Please cancel my cpp membership fast

Aug 8, 2021

Complaint marked as Resolved

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CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

We hope your query related CPP membership has been successfully resolved.

Please contact us on our helpline numbers between 11 AM – 9 PM at [protected] (toll-free) or [protected] for your query related to CPP.
Regards,
CPP Team

CPP Group India Customer Care

Aug 25, 2020

Dear Customer,

We hope your query related CPP membership has been successfully resolved.

Please contact us on our helpline numbers between 11 AM – 9 PM at [protected] (toll-free) or [protected] for your query related to CPP.
Regards,
CPP Team

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Dear team
Your wrongly mentioned my deputatio

Corect is bajaj finserv
Please send

Employee id - e37499

I attached my wrong relieving letter please find attachment and corected them

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A few days ago Aditya Birla health insurance of amount 13, 861 with Loan account Number : 405GIPGC322266 was activated on my account without any undertaking or sending information asking me about the activation. I have sent many Emails regarding the cancellation about the loan amount but the Bajaj people just won't do it.
First EMI date is[protected] and if by any chance some amount gets deducted from my account, I will take strict action against this close all the connections with Bajaj and advise so to others.

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