Bajaj Finserv Complaints & Reviews

Sir,
I'm using bajaj finserv card since last four years and paying all the emi and charges on time. But today I found in my sbi statement that company has debited Rs.707/- as CMP MANDATE DEBIT bajaj finance Ltd.
I don't know what about is this and company has not informed me nither through call nor any massage.
I want my money to return in Account.

Hi
My loan a/c number - 401spfer472911
I have taken this flexi loan from bajaj finserv of 12.2 lac limit a year back which i have not utilised yet a nominal amount if 1300 is used to keep loan alive after one year they reduced my limit to 18k i. E by 99% i dont know why
But any how the problem is since the limit i'd reduced so this loan is of no use to me when i enquired about foreclosure they are telling that i need to pay foreclosure charges @4.72 % on 12.2 lacs
See how they are doing fraud by expecting customer to pay more than 50k as foreclosure charges on limit of 18k
I told i am ready to pay foreclosure charges but the same should be on my revised limit abd not on the limit which is old and already reduced by bajaj
You can see the fraud they want foreclosure charges on old limit which i can not use as they have revised the limit and reduced it by 99%

Dear sir,
This is to put into your notice that on may 22 i got a message from bank that 4999/- has been deducted by bajaj finance ltd without my knowledge and from that time i am trying to find out through the company office that why my money has been deducted but all in vain.

Finally i have to submit a complaint to find out why company is doing to a customer who is from very long time using its services and have no dues left.

Please support for our loss and want to know from bajaj finance.

Dear reliance digital & bajaj finserv team,

I am facing the problem since october 2019.
At the time of purchase nobody has told me about the sms which was sent by our registered number i. E. [protected]. So now 8 months over today i am talk on phone to mr. Mukesh jha and some other person they told me that why you are not send sms its your fault. They told me about the coupon that if you are eligible then u got you are not eligible then could not got this coupon and also i am not got the cashback of rs. 2500/- in our credit card also that was the same situation for the coupon and cashback also.

If they told me about the sms then why i am not send the sms, this is not my fault i am your valued customer and i purchased many products from reliance digital and i know that how to redeem and all etc.

So now i requesting you to please give the coupon and 2500/- cashback also as soon as possible and our 12000 coupon cashback + 2500 credit card cashback i. E. Overall rs.14500/- has been with you since 8 months. Who can bear his amount tell me.

I am writing many mails to you but my queiry has not been resolved yet.

Thanking you,
Shashank gupta

" i am trying many mail to reliance and bajaj finserv but they told me it will be given and now they told me that you are not send sms on that time.

But at the time of purchase nobody can told me about sms.

I had paid my finance through bajaj finance app. But my money had not deposited to bajaj finance. Please give me a clarity. Solve the problem as fast as possible. Give me the reasons why it is not credited. If not return my money back.

Last installment pay by paytm online transfer.. But u r company deducted this amout by cheque.. So kindly reimburse the deducted amount refund as early as possible.. Already i m paying all amount..

Dth voucher code for rs.2200 is showing as invalid

Secondly we have redeemed the electricity voucher no. Diure2p2apv5624 on the bajaj finserv wallet and had got a message that we will get the cashback of rs.2200 in the wallet within 48 hours after the payment. We had made the electricity payment on april 8 from the bajaj finserv wallet and applied the voucher for which we recd the message that you will receive the cashback but till date not received the cash back

On 26th may 2020, an amount of rs. 117 is deducted through ecs from my savings account o[censored]bi bank without any information. I don't have any kind outstanding loan amount balance with this company from more than 2 years. I dont know the reason for the deduction, the bajaj finserv card that was given to me in 2016 wasn't working after few months. When i tried to contact their customer care, i didnt get proper support then i didnt bother to keep the card active. Nor i was ever charged this rs.117 before 26th may 2020. I totally don't understand after 4+ years they apply these kind of renewal charges without prior asking me. I don't want to renew this card ever.
Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

Ubi bank a/c no [protected] has been debited by rs 117 on 26th may 2020.

Remove emi lite offer from my loan. This offer manupulates customers and take 150 rupee interest in every month. I don't want this offer on my loan so please remove it now.
My register mobile number is [protected]

Hello,

Bajajfinserv forcing customer & there collection executives calling [protected] forcing customer to pay emi's for the month of june 2020 even though rbi ammunition emi meroturam extension for the months of june, july & august 2020.

Addition to this tatics, they are not giving emi meroturam option on their web consumer portal (Bajajfinserv customer portal) option for june month emi's meroturam, pls refer attach snapshot of web portal for your reference.

Even bajajfinserv unnecessarily bounce emis by sending ecs to bank which cost additional charges to customers such exploitation running only from bajajfinserv ltd as they don't follow any rules & neither have any fear of law & rbi.

Cust id[protected]

I'm regularly paid all emi's till march 2020.
I'm 50 year old women, who's business shutdown since march 2020 and don't have any other income source hence i choosen emi meroturam.

Kindly take serious action against this mental harrassment during this panademic by bajajfinserv ltd.

Regards,
Sarita

I, am dr. Shabir kumar anant customer of idbi bank anjora durg account number [protected], cust. Id 81888886. I had a complaint many times regarding an unauthorized deduction from my bank account but still, my problem was not solved. Your bank and bajaj finserve both will not cooperate with us. I had taken one loan from bajaj fin serve account no. 4540cdez455410. I have already paid my emi on 09/04/-2020 (Document attached). Still, bajaj will demand the emi many times so that ecs charges will be deducted from my account. As i have attached my statement of bajaj loan, in this bajaj will already deducted rs.450 as a check bounce charges on 08/04/2020. I don't understand that how much amount will be charged for only one emi. Idbi bank deducted the amount of rs. 590 two times in favor of dirdb rtn chg on 13/04/2020 while i am already paid my emi on 09/04/2020. Due to covid 19 all the bank has given moratorium to every customer then why the idbi bank or bajaj finserve is demanded the emi. it's my humble request to both the institution to coordinate and satisfied me why it happened otherwise i will go to the consumer forum.in this issue, i also talked to bajaj customer care and they respond to me (Mail attached)

It is noticed that on april 2020 following amount was deducting as per bank statement follows:
1. On dated 04/04/2020 amounting rs.590/- = 040420 bajaj fin.2. On dated 08/04/2020 amounting rs.168/- = dirdb rtn chg 070420 bajaj fin.3. Rs 450 check bounce charges from bajaj on 8/04/2020 when i paid emi4. On dated 13/04/2020 amounting rs.421/- = dirdb rtn chg 070420 bajaj fin.5. On dated 13/04/2020 amounting rs.590/- = dirdb rtn chg 080420 bajaj fin. Total deduction from my account is = 2360/-
I am shocked to see that the above total amount of rs.2360/ — have deducted from my idbi bank account as a penalty of emi rs. 2110 which i already paid. Please return my access amount which is deduct by you
Please solve my problem and credit my money back to my bank accountdr. Shabir kumar anantb. Sc b. P. Ed, m. P. E.,, ph. D.net & srf (Ugc), sports officerchattisgarh kamdhenu university, durganjora. (C. G)

I am mohamed asif from salem tamilnadu (India). I am having icici bank account. I purchased electronic item using bajaj finserv emi. Everything went well. I payed emi regularly. This month june[protected] emi usually they take 2.6k from my account. They always deduct on every 2nd day of the every month. On this month they instead taking 2.6 k from my account on[protected] balaj finserv but they did a weird thing. Bajaj finserv debited my bank account four times (4) they debited (560 inr, 560 inr, 560. X inr, 560 inr) four times on[protected] itself. Now since my account doesn't have sufficient fund on[protected]Automated emi payment) now they icic bank started charging ecsr charging. For every try by bajaj finance emi (Automated payment). I have been charged 300 to 400 inr. Now i made to lose more than 1200 inr. Bajaj finserv software is trying keeps on trying to collect automatic emi payment due to insufficient funds i get ecsr charges so i am unable to maintain the any balance in my account. Every thing gets wiped out automatically

I would like to register my complaints against bajaj finserv.

I have a four loans with the above mentioned organisation and my loan numbers are:
403dpffr938236
403remfw295519
403cddfr668119
403dpfeh209028

I have been associated with bajaj finserv for more than 8 years and i have taken more loans and the same has settled on the said dates and i haven't ever bounced any of their emi's in my account. Since i am working in a private concern and my salary got stuck up due to covid 19 and also total lockdown started from 25th march 2020. So i am unable to move out and i wasn't able to arrange the funds to clear my emi's. Meanwhile, our government has announced the moratorium for our poor people like me. Hence i applied the moratorium with bajaj finserv on 1st april 2020 morning around 10.00 am sent an email to [protected]@bajajfinserv.in and marked a cc to sonpal. [protected]@bajajfinserv.in. Stating that to hold my emi's for next three months as per the guidelines given by rbi. But i did not get any response immediately from them and understood that the whole india was under lockdown due to covid 19. I didn't expect their reply immediately.

Unfortunately, in spite of my request the bajaj finserv deposited my 4 emi's to my icici bank on 2nd april 2020 and it got bounced and again the same 4 emi's deposited on 3rd april 2020 and it got bounced and the third time on 7th april 2020 deposited and got bounced my emi's.
With the above activities, which has spoiled my track records with the bank as well as my reputations and with these issues created huge mental agony to me.

On june 1st 2020 again i received an sms stating that the bajaj finserv has planned to deposit my emi in my bank against my loans. To avoid such a situation as above mentioned i borrowed money and deposited it in my account and my emi's got presented and taken away the dues on 2nd june 2020.

I am from a middle class family and that too i lost my job due to covid 19. I am currently jobless and my age is 47 and have two kids and one is a special child and he is down syndrome and 11 years old.

I borrowed money from my brother rs.10, 000 on 31st may 2020 towards my family expenditure. Unfortunately my icici bank has taken all my bounce charges around rs.5900/- which is huge money at this situation.
Kindly consider my humble request and look into this matter and solve my issues.

Awaiting for your positive reply and please help in this regard.

Hi sir,

I had applied for bajaj finserv flexi od loan, the bajaj people have cheated by hiding the information about annual maint charges (Amc) of 0.25 %. They also told that no hidden charges apart from processing fees paid for opening loan account. They also told me that loan account is for 1 year but i got to know recently that they changed to 5 years tenure and started sending messages for amc charges for 2nd year when 1st year was almost getting completed. When raised the concern, they initially said its auto generated sms and no charges will be there. After few days again they started sending messeges for amc charges and when i sent email they told that amc charges applicable. Finally they debited 2956 rs from my saving account.

They did cheating to so many customers like in this od loan account especially. Please get back my amc charges and help me close the account. I have not withdrwan any amount from past 1 year still they charged amc charges.

Please provide me justice.

As per goverment rule you cannot debit the account. I[censored] get the amount start doing boucing charges wt[censored] guys has done, i want money back

Total fraud

Respected bajaj official's

I want to know - why amout of 4720 rupees was deducted from my account in icici bank through the following website:-
Nach_ad_rtn_chrg-bajajfin. (590 rupees 8 times)

This is a matter of concern becuase the indince took place with me during the time of lockdown - may 2020, when the central government has ordered strict rules that no intrest will be paid for the emi's by consumers for this particular time of lockdown.

Even i personally have gone to bajaj finance office in april 2020 and asked to officials about matter than there also they said that only emi will be taken no other charges.. Than what the matter is?
4720 rupees is not a lil. Amout which we will not bother about.

So please see to it and find me out an apt solution for this.

Your's faithful
Neeraj gaba.

I have my salaried flexi personal loan running with bajaj finance.
Loan account number : 401saffq211806. My concern that last 3 months my emi not deducted from linked account due to my drawdown limit blocked. My emi tenor reduced. When open experia portal the massage shown (Dear customer, we regret to inform that your flexi withdrawable limit has been blocked temporarily basis recent market assessment. Hence we are unable to process...

I have taken a loan amount of rs.25 lakhs at 14% interest rate, still have all audio records with the agents and my short term loan requirement. Clearly called out i will close the loan in 3 months and both agents i dealt with recommended me a hybrid flexi personal loan product suitable for my short term need and told from 3ed day no charges if i repay. I was happy but when i repaid all my loan and as well paid monthly interest for 4 installments now they quote 4.72% of overall loan amount as foreclosure charges which is exorbitant and unethical. I need this issue to be resolved asap. Loan 403spfft286293

My account statement also showing ecs debit paid paid to bajaj rs 117 from my citibank account. I am wondering how citibank is approved this ecs with out my cheque. Sure, it is new big scam. Please refund my amount.

27/05/2020 ecs debit paid paid to bajaj c4040cd0048:1000009:tech process refno:4040cd0048 - keb hana bank 117.00