Bajaj Finserv Complaints & Reviews

I am mohamed asif from salem tamilnadu (India). I am having icici bank account. I purchased electronic item using bajaj finserv emi. Everything went well. I payed emi regularly. This month june[protected] emi usually they take 2.6k from my account. They always deduct on every 2nd day of the every month. On this month they instead taking 2.6 k from my account on[protected] balaj finserv but they did a weird thing. Bajaj finserv debited my bank account four times (4) they debited (560 inr, 560 inr, 560. X inr, 560 inr) four times on[protected] itself. Now since my account doesn't have sufficient fund on[protected]Automated emi payment) now they icic bank started charging ecsr charging. For every try by bajaj finance emi (Automated payment). I have been charged 300 to 400 inr. Now i made to lose more than 1200 inr. Bajaj finserv software is trying keeps on trying to collect automatic emi payment due to insufficient funds i get ecsr charges so i am unable to maintain the any balance in my account. Every thing gets wiped out automatically

I would like to register my complaints against bajaj finserv.

I have a four loans with the above mentioned organisation and my loan numbers are:
403dpffr938236
403remfw295519
403cddfr668119
403dpfeh209028

I have been associated with bajaj finserv for more than 8 years and i have taken more loans and the same has settled on the said dates and i haven't ever bounced any of their emi's in my account. Since i am working in a private concern and my salary got stuck up due to covid 19 and also total lockdown started from 25th march 2020. So i am unable to move out and i wasn't able to arrange the funds to clear my emi's. Meanwhile, our government has announced the moratorium for our poor people like me. Hence i applied the moratorium with bajaj finserv on 1st april 2020 morning around 10.00 am sent an email to [protected]@bajajfinserv.in and marked a cc to sonpal. [protected]@bajajfinserv.in. Stating that to hold my emi's for next three months as per the guidelines given by rbi. But i did not get any response immediately from them and understood that the whole india was under lockdown due to covid 19. I didn't expect their reply immediately.

Unfortunately, in spite of my request the bajaj finserv deposited my 4 emi's to my icici bank on 2nd april 2020 and it got bounced and again the same 4 emi's deposited on 3rd april 2020 and it got bounced and the third time on 7th april 2020 deposited and got bounced my emi's.
With the above activities, which has spoiled my track records with the bank as well as my reputations and with these issues created huge mental agony to me.

On june 1st 2020 again i received an sms stating that the bajaj finserv has planned to deposit my emi in my bank against my loans. To avoid such a situation as above mentioned i borrowed money and deposited it in my account and my emi's got presented and taken away the dues on 2nd june 2020.

I am from a middle class family and that too i lost my job due to covid 19. I am currently jobless and my age is 47 and have two kids and one is a special child and he is down syndrome and 11 years old.

I borrowed money from my brother rs.10, 000 on 31st may 2020 towards my family expenditure. Unfortunately my icici bank has taken all my bounce charges around rs.5900/- which is huge money at this situation.
Kindly consider my humble request and look into this matter and solve my issues.

Awaiting for your positive reply and please help in this regard.

Hi sir,

I had applied for bajaj finserv flexi od loan, the bajaj people have cheated by hiding the information about annual maint charges (Amc) of 0.25 %. They also told that no hidden charges apart from processing fees paid for opening loan account. They also told me that loan account is for 1 year but i got to know recently that they changed to 5 years tenure and started sending messages for amc charges for 2nd year when 1st year was almost getting completed. When raised the concern, they initially said its auto generated sms and no charges will be there. After few days again they started sending messeges for amc charges and when i sent email they told that amc charges applicable. Finally they debited 2956 rs from my saving account.

They did cheating to so many customers like in this od loan account especially. Please get back my amc charges and help me close the account. I have not withdrwan any amount from past 1 year still they charged amc charges.

Please provide me justice.

As per goverment rule you cannot debit the account. I[censored] get the amount start doing boucing charges wt[censored] guys has done, i want money back

Total fraud

Respected bajaj official's

I want to know - why amout of 4720 rupees was deducted from my account in icici bank through the following website:-
Nach_ad_rtn_chrg-bajajfin. (590 rupees 8 times)

This is a matter of concern becuase the indince took place with me during the time of lockdown - may 2020, when the central government has ordered strict rules that no intrest will be paid for the emi's by consumers for this particular time of lockdown.

Even i personally have gone to bajaj finance office in april 2020 and asked to officials about matter than there also they said that only emi will be taken no other charges.. Than what the matter is?
4720 rupees is not a lil. Amout which we will not bother about.

So please see to it and find me out an apt solution for this.

Your's faithful
Neeraj gaba.

I have my salaried flexi personal loan running with bajaj finance.
Loan account number : 401saffq211806. My concern that last 3 months my emi not deducted from linked account due to my drawdown limit blocked. My emi tenor reduced. When open experia portal the massage shown (Dear customer, we regret to inform that your flexi withdrawable limit has been blocked temporarily basis recent market assessment. Hence we are unable to process...

I have taken a loan amount of rs.25 lakhs at 14% interest rate, still have all audio records with the agents and my short term loan requirement. Clearly called out i will close the loan in 3 months and both agents i dealt with recommended me a hybrid flexi personal loan product suitable for my short term need and told from 3ed day no charges if i repay. I was happy but when i repaid all my loan and as well paid monthly interest for 4 installments now they quote 4.72% of overall loan amount as foreclosure charges which is exorbitant and unethical. I need this issue to be resolved asap. Loan 403spfft286293

My account statement also showing ecs debit paid paid to bajaj rs 117 from my citibank account. I am wondering how citibank is approved this ecs with out my cheque. Sure, it is new big scam. Please refund my amount.

27/05/2020 ecs debit paid paid to bajaj c4040cd0048:1000009:tech process refno:4040cd0048 - keb hana bank 117.00

Dear bajaj finserv,
I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees. But after disbursement of loan they have deducted 5499/- from my loan which is incorrect.
So please cancel the credit vidya fees and refund to my account.
Loan account number - 442phtev715077
Customer id[protected]

May bajaj emi card not ecs linit

I applied my loans for monatorium but bajaj finserv charged me ecs return charge of my loans and they not give my monatorium extention bajaj finserv fool customers they present ecs three or more times in a month and block my emi card also
Rijo js
[protected]
Loan n0;414pmt55417259, 414epl[protected], 414wltft427512, 414eplfy400534

I am taking a loan from baja finserv for which i have to clear in 3 months emi 2 months due paid, but they have opted for a moratorium for my 3rd due which i don’t want to because it was my last due.
I also have learned that those who have opted for moratorium they have to pay a bit more than their general dues for opting moratorium. Why they have opted moratorium on behalf of me & blocked my emi card? I mail them even tried calling the cs team but there was no response from the other side.
So i log-in to their portal & made online payment for my final due (Rs 1783) in order to close my loan a/c my online transaction id is[protected].
But till today i haven’t received any payment confirmation nor my loan a/c closure confirmation.
Meanwhile, i often used to get unnecessary calls from their cs team for opening a health insurance/opting for a new loan but when i used to tell about my problem they used to say that “ sir this is not my department” even when i asked them to connect me to the responsible department they use to make excuses. Below i have attached my payment transaction of my last due please check.

I just need confirmation that my loan a/c is closed or not? & also want that my emi card should be unblocked.

Respected sir/madam,

This is in regards to my salaried loan with bajaj finserve
Loan number - 404spl25830776
Pending loan amount - 147990 as on 18th may 2020
Roi - 13%.

As on today my loan amount increases to 1.76 lacs with out my notice. I don't have any sort of communication over email or a phone call.

I am a salaried employee and my salaries are unpaid for quite sometime. Being a single parent earning, and staying in a rented house with no other income, it is difficult for me at this moment to pay emi's.

Had applied for moratorium, but it does not mean, they can add what ever they want. I need justice here. As the situation is too bad, it will take atleast 1 year to get a new job and start paying my dues. Request your intervention here please.

I have almost paid 4.29 lacs so far for a loan amount of 4.12 lacs. These financers are just bribing people and misusing this situation.
Pls do the needful.

Regards,
Mamtha
[protected]@gmail.com

Bajaj finserv — rs.295/- has been debited from investment intermedi bajaj finance my sbi saving account but my all emi paid on date why they cut and how can i got my money back

Hi,

I have missed to maintaining the amount in Bajaj finserv emi in icici bank.

First time ecs returned then they are without intimation again put in collections in icici bank

They tried 3 time without my knowledge and ESC returned again and again.

I Dnt know why they are doing like this if they are proper communicating means 2 time I have maintained but they are intimate.

Again I have paid my emi amount in month of 15 April.

EMI amount is Rs : 1499

Bounced charges RS : 2655

Bajaj finance charged intrest Rs : 450

I Dnt know why doing like this.

Banking stright forward told to RBI but banking cheated people.

RBI NOTICED lockdown period not applicable for bouncing charges and cibil scores

Already people struggle this lockdown period without jobs.

Understand public suitation.

Dear sir

Subject: 1. House loan a/c no. 404hsl96816155

2. House loan a/c no. 404tsh96989355

With several emails sent to you, i had received the acknowledgment no. Mentioned below :

1st time = 7th april = sr no. 31843947 and sr no. 31844211

2nd time= 18th april = sr no. 31844211 and sr no. 32534669

3rd time = 23rd april = sr no. 32779003 and sr no. Sr 33306459

4th time = 8th may = sr no.3336731

I am paying the emi rs. 23571/- & rs. 15969/- of aforesaid loan regularly. However, i am not able to pay the emi due to the impact of the disruptions of account of covid-19 pandemic.

Presently i’m working in coffee day global ltd (Ccd) (Restaurant sector), due to lockdown from pan india, our all ccd outlets are closed still 7th june 20.

Still, now, i’m not getting the salary form april & may 2020, (Management told to us, salaries paying in the month of the end of june or july 2020).

I seek relief in terms of rbi guidelines issued in this regard and request you to grant me a moratorium of two months for payment of all installments of my aforesaid loan accounts that are falling due between may 1, 2020, and june 30, 2020

Thank you for your kind consideration

Regards

Jayakumar m s

Ph. [protected]

[protected] upi/[protected]/payment from
Ph/7879360*@ybl/state bank of
I

5000.00
Cr

[protected] cms/[protected]/bajaj_auto
_cd_t57rdpfc960202

1666.00
Dr

[protected] cms/[protected]/bajaj_auto
_cd_t57rdpfc960202

3017.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02mar20~4ba7129~t57rdpf
C

590.00
Dr
[protected] nach_ad_rtn_chrg~bajajfi
N~02mar20~4e606b4~t57rdpf
C

590.00
Dr

[protected] upi/[protected]/payment from
Ph/7879360*@ybl/state bank of
I

1700.00

Cr
[protected] cashtxninbranch chgs-
Apr20+gst

90.99
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c1f196d~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c3eee3d~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b245407~t57rdpfc

429.01
Dr

[protected] upi/[protected]/emi/sailend*
[protected]@o/punjab national

1700.00
Cr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b245407~t57rdpfc

160.99
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~07apr20~a7868a8~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b4439d8~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~15apr20~9189250~t57rdpfc

359.01
Dr

My self shailendra singh baghel
All this amount is deducted from my icici bank account in the name of bajaj finserv emi.
I called bajaj customer care they said they got emi on time no bounce charge on month of march but icici charged rs 590×2 on april month and because of this deduction iam unable to pay emi on time (April) and due to lockdown i can't reach bank branch.
But however i paid emi on 26 april 2020.
And when i contacted to icici branch they said bajaj finserv is hitting your cheque again and again its not our fault.
And now bank deduting amount in name of emi bounce (April month) as bajaj customer care said they only charged one time 450rs but bank charge in interval of 5days 590rs.
I don't know who is right and whose wrong and between this my amount is deducting and facing all issue. They both blamming each other.
Contact me ([protected]@gmail.com)

[protected]

I want justice and resolved asap. Take action agaist them
Iam waiting for your feedback. I filled a separate complaint tagging icici bank

Hello sir / madam

Since last three years, i have been paying interest to the bajaj finserv without fail.

My loan account no. 403spf82145130, (Name - kt vijayababu)

From april month, have sent a request to get the moratorium benefit, but they have not replied and not consider anything.in the month of may, i am unable to pay the amount on the due date. Therefore, they have charged rs. 1320, late fee and penalty charges as well. Even, government has announced that, they should not charge late fees to the customer in this covid19 situation, but they are not considering anything.

I have sent lots of emails, but they are not ready to wave off and finally they ask me to pay 50% late fee and penalty charges.

I am really not happy with the behavior of the bank. My request to wave off the amount rs. 1350 completely. And also, the government should take necessary action to these kinds of bank.

I hope, this will reach to you and get resolved as soon as.

Regards
Vijayababu kt
[protected]

Dear sir
Affter declare lockdown by central government. That time our finance minister announced all emi related guidelines finance minister says 1st march to 31st may in that period every emi postpone to 3 month if in this period represents any ecs /ach in that bank and if this ecs was bounced so no deduct any bounce charge. But here in this my account 3 time bounce charges deduct on month of april. So i request you pls check this and pls refund this charges