Bajaj Finserv Complaints & Reviews

On 26th may 2020, an amount of rs. 117 is deducted through ecs from my savings account o[censored]bi bank without any information. I don't have any kind outstanding loan amount balance with this company from more than 2 years. I dont know the reason for the deduction, the bajaj finserv card that was given to me in 2016 wasn't working after few months. When i tried to contact their customer care, i didnt get proper support then i didnt bother to keep the card active. Nor i was ever charged this rs.117 before 26th may 2020. I totally don't understand after 4+ years they apply these kind of renewal charges without prior asking me. I don't want to renew this card ever.
Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

Ubi bank a/c no [protected] has been debited by rs 117 on 26th may 2020.

Remove emi lite offer from my loan. This offer manupulates customers and take 150 rupee interest in every month. I don't want this offer on my loan so please remove it now.
My register mobile number is [protected]

Hello,

Bajajfinserv forcing customer & there collection executives calling [protected] forcing customer to pay emi's for the month of june 2020 even though rbi ammunition emi meroturam extension for the months of june, july & august 2020.

Addition to this tatics, they are not giving emi meroturam option on their web consumer portal (Bajajfinserv customer portal) option for june month emi's meroturam, pls refer attach snapshot of web portal for your reference.

Even bajajfinserv unnecessarily bounce emis by sending ecs to bank which cost additional charges to customers such exploitation running only from bajajfinserv ltd as they don't follow any rules & neither have any fear of law & rbi.

Cust id[protected]

I'm regularly paid all emi's till march 2020.
I'm 50 year old women, who's business shutdown since march 2020 and don't have any other income source hence i choosen emi meroturam.

Kindly take serious action against this mental harrassment during this panademic by bajajfinserv ltd.

Regards,
Sarita

I, am dr. Shabir kumar anant customer of idbi bank anjora durg account number [protected], cust. Id 81888886. I had a complaint many times regarding an unauthorized deduction from my bank account but still, my problem was not solved. Your bank and bajaj finserve both will not cooperate with us. I had taken one loan from bajaj fin serve account no. 4540cdez455410. I have already paid my emi on 09/04/-2020 (Document attached). Still, bajaj will demand the emi many times so that ecs charges will be deducted from my account. As i have attached my statement of bajaj loan, in this bajaj will already deducted rs.450 as a check bounce charges on 08/04/2020. I don't understand that how much amount will be charged for only one emi. Idbi bank deducted the amount of rs. 590 two times in favor of dirdb rtn chg on 13/04/2020 while i am already paid my emi on 09/04/2020. Due to covid 19 all the bank has given moratorium to every customer then why the idbi bank or bajaj finserve is demanded the emi. it's my humble request to both the institution to coordinate and satisfied me why it happened otherwise i will go to the consumer forum.in this issue, i also talked to bajaj customer care and they respond to me (Mail attached)

It is noticed that on april 2020 following amount was deducting as per bank statement follows:
1. On dated 04/04/2020 amounting rs.590/- = 040420 bajaj fin.2. On dated 08/04/2020 amounting rs.168/- = dirdb rtn chg 070420 bajaj fin.3. Rs 450 check bounce charges from bajaj on 8/04/2020 when i paid emi4. On dated 13/04/2020 amounting rs.421/- = dirdb rtn chg 070420 bajaj fin.5. On dated 13/04/2020 amounting rs.590/- = dirdb rtn chg 080420 bajaj fin. Total deduction from my account is = 2360/-
I am shocked to see that the above total amount of rs.2360/ — have deducted from my idbi bank account as a penalty of emi rs. 2110 which i already paid. Please return my access amount which is deduct by you
Please solve my problem and credit my money back to my bank accountdr. Shabir kumar anantb. Sc b. P. Ed, m. P. E.,, ph. D.net & srf (Ugc), sports officerchattisgarh kamdhenu university, durganjora. (C. G)

I am mohamed asif from salem tamilnadu (India). I am having icici bank account. I purchased electronic item using bajaj finserv emi. Everything went well. I payed emi regularly. This month june[protected] emi usually they take 2.6k from my account. They always deduct on every 2nd day of the every month. On this month they instead taking 2.6 k from my account on[protected] balaj finserv but they did a weird thing. Bajaj finserv debited my bank account four times (4) they debited (560 inr, 560 inr, 560. X inr, 560 inr) four times on[protected] itself. Now since my account doesn't have sufficient fund on[protected]Automated emi payment) now they icic bank started charging ecsr charging. For every try by bajaj finance emi (Automated payment). I have been charged 300 to 400 inr. Now i made to lose more than 1200 inr. Bajaj finserv software is trying keeps on trying to collect automatic emi payment due to insufficient funds i get ecsr charges so i am unable to maintain the any balance in my account. Every thing gets wiped out automatically

I would like to register my complaints against bajaj finserv.

I have a four loans with the above mentioned organisation and my loan numbers are:
403dpffr938236
403remfw295519
403cddfr668119
403dpfeh209028

I have been associated with bajaj finserv for more than 8 years and i have taken more loans and the same has settled on the said dates and i haven't ever bounced any of their emi's in my account. Since i am working in a private concern and my salary got stuck up due to covid 19 and also total lockdown started from 25th march 2020. So i am unable to move out and i wasn't able to arrange the funds to clear my emi's. Meanwhile, our government has announced the moratorium for our poor people like me. Hence i applied the moratorium with bajaj finserv on 1st april 2020 morning around 10.00 am sent an email to [protected]@bajajfinserv.in and marked a cc to sonpal. [protected]@bajajfinserv.in. Stating that to hold my emi's for next three months as per the guidelines given by rbi. But i did not get any response immediately from them and understood that the whole india was under lockdown due to covid 19. I didn't expect their reply immediately.

Unfortunately, in spite of my request the bajaj finserv deposited my 4 emi's to my icici bank on 2nd april 2020 and it got bounced and again the same 4 emi's deposited on 3rd april 2020 and it got bounced and the third time on 7th april 2020 deposited and got bounced my emi's.
With the above activities, which has spoiled my track records with the bank as well as my reputations and with these issues created huge mental agony to me.

On june 1st 2020 again i received an sms stating that the bajaj finserv has planned to deposit my emi in my bank against my loans. To avoid such a situation as above mentioned i borrowed money and deposited it in my account and my emi's got presented and taken away the dues on 2nd june 2020.

I am from a middle class family and that too i lost my job due to covid 19. I am currently jobless and my age is 47 and have two kids and one is a special child and he is down syndrome and 11 years old.

I borrowed money from my brother rs.10, 000 on 31st may 2020 towards my family expenditure. Unfortunately my icici bank has taken all my bounce charges around rs.5900/- which is huge money at this situation.
Kindly consider my humble request and look into this matter and solve my issues.

Awaiting for your positive reply and please help in this regard.

Hi sir,

I had applied for bajaj finserv flexi od loan, the bajaj people have cheated by hiding the information about annual maint charges (Amc) of 0.25 %. They also told that no hidden charges apart from processing fees paid for opening loan account. They also told me that loan account is for 1 year but i got to know recently that they changed to 5 years tenure and started sending messages for amc charges for 2nd year when 1st year was almost getting completed. When raised the concern, they initially said its auto generated sms and no charges will be there. After few days again they started sending messeges for amc charges and when i sent email they told that amc charges applicable. Finally they debited 2956 rs from my saving account.

They did cheating to so many customers like in this od loan account especially. Please get back my amc charges and help me close the account. I have not withdrwan any amount from past 1 year still they charged amc charges.

Please provide me justice.

As per goverment rule you cannot debit the account. I[censored] get the amount start doing boucing charges wt[censored] guys has done, i want money back

Total fraud

Respected bajaj official's

I want to know - why amout of 4720 rupees was deducted from my account in icici bank through the following website:-
Nach_ad_rtn_chrg-bajajfin. (590 rupees 8 times)

This is a matter of concern becuase the indince took place with me during the time of lockdown - may 2020, when the central government has ordered strict rules that no intrest will be paid for the emi's by consumers for this particular time of lockdown.

Even i personally have gone to bajaj finance office in april 2020 and asked to officials about matter than there also they said that only emi will be taken no other charges.. Than what the matter is?
4720 rupees is not a lil. Amout which we will not bother about.

So please see to it and find me out an apt solution for this.

Your's faithful
Neeraj gaba.

I have my salaried flexi personal loan running with bajaj finance.
Loan account number : 401saffq211806. My concern that last 3 months my emi not deducted from linked account due to my drawdown limit blocked. My emi tenor reduced. When open experia portal the massage shown (Dear customer, we regret to inform that your flexi withdrawable limit has been blocked temporarily basis recent market assessment. Hence we are unable to process...

I have taken a loan amount of rs.25 lakhs at 14% interest rate, still have all audio records with the agents and my short term loan requirement. Clearly called out i will close the loan in 3 months and both agents i dealt with recommended me a hybrid flexi personal loan product suitable for my short term need and told from 3ed day no charges if i repay. I was happy but when i repaid all my loan and as well paid monthly interest for 4 installments now they quote 4.72% of overall loan amount as foreclosure charges which is exorbitant and unethical. I need this issue to be resolved asap. Loan 403spfft286293

My account statement also showing ecs debit paid paid to bajaj rs 117 from my citibank account. I am wondering how citibank is approved this ecs with out my cheque. Sure, it is new big scam. Please refund my amount.

27/05/2020 ecs debit paid paid to bajaj c4040cd0048:1000009:tech process refno:4040cd0048 - keb hana bank 117.00

Dear bajaj finserv,
I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees. But after disbursement of loan they have deducted 5499/- from my loan which is incorrect.
So please cancel the credit vidya fees and refund to my account.
Loan account number - 442phtev715077
Customer id[protected]

May bajaj emi card not ecs linit

I applied my loans for monatorium but bajaj finserv charged me ecs return charge of my loans and they not give my monatorium extention bajaj finserv fool customers they present ecs three or more times in a month and block my emi card also
Rijo js
[protected]
Loan n0;414pmt55417259, 414epl[protected], 414wltft427512, 414eplfy400534

I am taking a loan from baja finserv for which i have to clear in 3 months emi 2 months due paid, but they have opted for a moratorium for my 3rd due which i don’t want to because it was my last due.
I also have learned that those who have opted for moratorium they have to pay a bit more than their general dues for opting moratorium. Why they have opted moratorium on behalf of me & blocked my emi card? I mail them even tried calling the cs team but there was no response from the other side.
So i log-in to their portal & made online payment for my final due (Rs 1783) in order to close my loan a/c my online transaction id is[protected].
But till today i haven’t received any payment confirmation nor my loan a/c closure confirmation.
Meanwhile, i often used to get unnecessary calls from their cs team for opening a health insurance/opting for a new loan but when i used to tell about my problem they used to say that “ sir this is not my department” even when i asked them to connect me to the responsible department they use to make excuses. Below i have attached my payment transaction of my last due please check.

I just need confirmation that my loan a/c is closed or not? & also want that my emi card should be unblocked.

Respected sir/madam,

This is in regards to my salaried loan with bajaj finserve
Loan number - 404spl25830776
Pending loan amount - 147990 as on 18th may 2020
Roi - 13%.

As on today my loan amount increases to 1.76 lacs with out my notice. I don't have any sort of communication over email or a phone call.

I am a salaried employee and my salaries are unpaid for quite sometime. Being a single parent earning, and staying in a rented house with no other income, it is difficult for me at this moment to pay emi's.

Had applied for moratorium, but it does not mean, they can add what ever they want. I need justice here. As the situation is too bad, it will take atleast 1 year to get a new job and start paying my dues. Request your intervention here please.

I have almost paid 4.29 lacs so far for a loan amount of 4.12 lacs. These financers are just bribing people and misusing this situation.
Pls do the needful.

Regards,
Mamtha
[protected]@gmail.com

Bajaj finserv — rs.295/- has been debited from investment intermedi bajaj finance my sbi saving account but my all emi paid on date why they cut and how can i got my money back

Hi,

I have missed to maintaining the amount in Bajaj finserv emi in icici bank.

First time ecs returned then they are without intimation again put in collections in icici bank

They tried 3 time without my knowledge and ESC returned again and again.

I Dnt know why they are doing like this if they are proper communicating means 2 time I have maintained but they are intimate.

Again I have paid my emi amount in month of 15 April.

EMI amount is Rs : 1499

Bounced charges RS : 2655

Bajaj finance charged intrest Rs : 450

I Dnt know why doing like this.

Banking stright forward told to RBI but banking cheated people.

RBI NOTICED lockdown period not applicable for bouncing charges and cibil scores

Already people struggle this lockdown period without jobs.

Understand public suitation.