Bajaj Finserv Complaints & Reviews

Without my knowledge a policy named life insurance phone binding has been actived name prabhat reg mob no [protected] e mail id [protected]@gmail.com i want no deducation of any amount from my account for this policu iwant to cancel it i got a masage quoting that amount 1568 on 2may 2020 how can the company activate any such thing without informing customers

Customer id - a28802010

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

I applied for a loan from facebook in the name of bajaj finance ltd. Company which is based in belur math howrah west bengal... And they took an advance amount of 10000rs. For the process of loan sanctions.
Later they said that 12000rs. More will be needed for rbi hold charge that has to be paid... With respect to sanction of loan only then the loan will be paid.
Acc details bank of india.
Raj kumar samanta
Ac — [protected]
Ifsc code bkid0004086
Bank name bank of india

I has applied for flexi loan and loan was sanctioned saying 2% proceess fee will be deducted which includes all by a representative named parminder. When loan sanctioned excess amount was deducted hence i contacted her about this she assured she will speak about this to her manager. Now she is saying i need to speak about this bajaj finserve. She works for flexiserviceteam i believe. Through her my loan got processed. There was an excess amount of 2651/- inr is deducted and when loan got processed i was not informed about the handling of account by the representative in time and hence all amount was credited to my account instead of virtual bajaj account. Hence an interest amount of 3567/- inr is deducted without me being utilized any amount. I tried to compalint about this to the representative in contact from bajaj finserve and he told due to covid all offices were closed he is unable to help me. He provided an email with spelling mistake with it due to which all email sent to bajaj customer care bounce back. Kindly look in to my grievance and help to resolve the issue with the company or personnel. I am having all the chat details and call details as evidence.

I am a very good customer of bajaj and paying all emis in adnvace due to some issues in my saving account and one of emi, i can't pay advance (Health insurance) due to a technical glitch in bajaj payment system and every time bajaj added bouncing charges and i paid this also last month even i paying in advance.

I sent all communication in advance to bajaj finsev email id regarding my all emis payment as a good customer.

In other hand bajaj blocked my card every 1-2 months, even in starting i paid for this services, i sent the mail in details please unblock my card in this hard time (Covid 19) but they replied we are not able to unblock the card

My last email
Hi, i am writing this email, regarding the advance payment issue for you one loan and temporary card blocked. Advance payment issue lan no - 581gipfk026438 - as i mentioned earlier my savings account not running and i paid advanced every month between 24 - 25th day of every month, but this lan no - 581gipfk026438 not showing in your advance payment options and every month i paid bounce charges regarding this. This is health insurance emi payments, please reverse the last bounce charges and do not add the bounce charges this also. I have paid this already. For more details please find the screenshot attached. I request you please active my card asap. As a loyal customer, i update you all information in advance and do all payment in advanced before 8 - 10 days of emi date. I have cleared a 99% loan with a good track

Dear sir, /mam,

I have received a sms from bajaj finserv regards to the health policy for which i have not given any confirmation nor i have applied for the policy to bajaj finserv. Now they have sent a sms for deducting the policy emi which i have applied.

On 19th may 2020 i have received a call from bajaj finserv insurance executive regarding the health insurance & its benefits, which i have lesson to the information carefully but i was not sure & not ok with the policy. So, i asked the executive to mail the details of policy benefit & its charges i will discuss with my sister & will call back if i want to apply for the policy but i have not given any type of confirmation to remove my health policy or not given any application for the same.
So, without my confirmation /application the executive has issued a policy & now i have being receiving a sms from bajaj of the policy issued & sms to keep sufficient balance of the policy emi amount.

So, request to pls look into the matter as i have not applied or not given any confirmation to issue the policy, even though the bajaj are not responding to my complain mail nor their customer care number is contactable.

Policy number received through sms from bajaj finserv _ghi-bf-20-in 4951888 & coi ghi-bf-20-in4951892

Regards,

Pallavi bhalekar
[protected]

Dear consumer court,

I want to raised the complaints against bajaj finance, i have buy home appliance on bajaj card which take emi rs 2384 every month of 2nd-5th, in may month i had no fund in my account, but on 4th may i had added it in bank account and also my emi deducted on 5th may.

But bajaj finance has deducted my penalty without any reason i want to know how can bajaj finance deduct this penalty, same they have did before also which i have not complained but this is repeating again and again, bajaj finance can check my all emi statements for reference.

I request to bajaj finance kindly refund my amount which they have deducted from my bank account.

Bajaj finserv not following rbi's rules also not providing moratorium information to the customer.

Customer id :[protected]
Surajsing.

I purchased a tv with croma and the loan was disburse with bajaj finserv and my loan account number was 413sfpfp152349. I made the foreclosure payment on[protected] and the amount was 7041rs after this full they didn't stop ecs form sbi account according to their mail they said if the foreclosure process withheld on 26th so we can not stop the ecs process but i made the payment on 21st of april so why they did not stop my ecs and they deduct 1274rs on very next month on[protected] when i complain about the same they said it will going to refund you till[protected] but i didn't get then i again emailed them they again give time till[protected] but still i haven't got my emi back. Here i am attaching all the evidence of every fails commitment of bajaj side.

Complaint no. 1

Respected sir/madam
I want to inform you that there is a wrong d. O. B. Of insured person written on health insurance policy (Aditya birla capital). So i request you to change the d. O. B. Of the insured person.
Name : joyashree bose dey
D. O. B.: 01/01/1980 (Wrong d. O. B.)
12/03/1980 (Right d. Ob. As per pan card)
Unique id no.: in4888535
Member id:bf-[protected]-01
Certificate no.:ghi-bf-19-in4888535
So i request you replace the d. O. B. Of insured person.

Complaint no. 2

Respected sir/madam
I want to infoem you that i haven't recieve any cashless card & policy hard copy.
Policy no.:[protected]
So i request you to send my cashless card & hard copy as early as possible

Date:20/05/20 thanking you
Manas kumar dey
E-mail id:[protected]@gmail.com
Phone no. [protected]

Complaint no. 2

Dear sir
Your agent mr. Arman/ rashid mo. No:[protected] and mr. Aditya no:-[protected] they have called me for financial assistance from bajaj finserve and asked me to send documents, i have send all relevant documents. After that he said you are not eligible. I said o. K no problem but after couple of days he called me and said your loan has been approved from " global business services. And send me security of 50 thousand. I said don't have 50, 000/. He said this amount will be refunded back to you. I said o. K i can pay you 35000/ & i have given this amount by bank transfer. Now till date any loan amount has not been reimburse in my account. I am asking to return my amount they are not returning.
My concern is that they have cheated me on your behalf kindly take strict action against him & ask him to return my amount.

Dear sir or madam please request careful payment from bajaj finance Limited ashok market c-seheme Ashok nagar jaipur rajasthan 203001...

Dear sir or madam aapke company in fraud agents cases my calling to 50000/- personal loan application to bajaj finance limited ashok market c-seheme ashok nagar jaipur rajasthan 203001 your account will be not laon acppct to charge of 544 00/- a online transfer in phone pay for process 1-5500/-fill charge 2-527 due in next day 3.4500/-noc charge 4.3800/-sgt 5.9000/-gst18% 6-10000/- agriment charge 7-6900/- transfer loan amount 8-11200/- paper charges 9-8500/-tds total payment refunded to my account transfer in this process make does laon amount and charge refunded to my account

Bajaj finserv debited 118rs on 16.05.2020 from my account in the name of bajajfin_mndtvrfchgs_may 19. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it as soon as possible. I am waiting for your feedback.

Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap

On 16th may i saw my bank account was deducted with rs 118 bajajfl_mndtvrfchgs_feb20. Kindly note i hv not asked for any card then they should not deduct any money from my account...

I have an emi with bajaj finserve for rs 9000 every month for 16 months but there is no provision that they wil auto debit any other amount from my account without my permission other than the regular emi.

My mobile number is [protected] which baja finserve will find in their database to contact and check my loan details.

I want bajaj finserve to reverese this rs 118 into my account and apologise for doing so so that they do not repeat such money from anyones account without their permission.

My name is parin shah.

Sir mene abhi complaint ki h or apko number bhi send kiye h par vijay joshi sir se meri bat hui thi unhone khud n kaha tha k app lockdown chal raha h to emi submit kardo penalty mat karna m company se bat kruga or apka chek bhi nh lgega bank par mujse juth bola or mera chek bank m laga diya or 2 din m 1350rs deduct kar liye mere account m... Mujse juth bolkar pese cat liye mujse... Me apko number attached kar raha hu

I am bajaj finserve customer.

Due to the current circumstances of global crisis, our organization processed my salary on (5/5/2020).

So my emi has bounced on 02-may-20.

So i was able to pay emi on 5th. And asked them if it is possible let me know how do i do it.

And i clearly made them understand that it shouldn't be impact on my interest & cibil score. As the rbi itself excusing if it bounced or delay in pay in such critical situations.

But they are not listen me at all. They have taken my emi amount and also they have taken interest 450rs from my account!!!
I want to give complain on this interest.

Sir mera name shikaif khan h m agar malwa m rahta huu mera phone number [protected] h.. Bajaj finserve wale rbi ke virudh bajaj wale emi cat rahe h or bar bar coll kar rahe h jab rbi ne mana kiya 3 month tak emi nh katni h fir bhi bajaj wale emi k sath penalty bhi cat rahe h or sir meri 1690 ki emi thi fir bhi company wale n 2 bar mere account se pese deduct kr liye 4 din phele 450 kiye or aj subha 900rs kar liye sir m bhaut preshan ho chuka hu abhi lockdown chal raha h or job nh h fir bhi bajaj wale emi k sath penalty bhi deduct kr rahe h meri apse hath jodkar vinti h app is samsya ka jald se jald nirakarn kre or meri penalty k pese mere account m transfer karva dijiyeee sir... M apko bajaj wale ka num bhi send kr raha hu

Bajaj finserv is taking advantage of covid-19 situation and deducting money without any reasons. Their customer care service is pathetic.

I have raised multiple request to them complaining about their decision to block my account. Once i made late payment due to some financial issues just before lock down started. One of their agent called me and told me to make payment and i made payment using paytm and after that bajaj imposed late payment charges. He told late payment charges will be credited back to my bank account.

After that i made prepayment of 3, 50, 000 to my bajaj account. They happily accepted that amount without realizing that my draw dowan request is blocked (Facility to withdraw money when needed). Since they blocked my account i had to undergo severe mental and financial hrassment as all my credit cards dues were getting bounced and hefty penalty being impose on me. I made lots of purchage due to my brother's marriage, which was on 15th march.

After that, i made many complaints in facebook page and i wrote as many as 10 times to jajaj cusmtomer care. But they never resolved this issue and always gave a standard reply. Now they have even debited another rs 3000, while my emi is only 750 as it is flexi loan account.

I am attaching all the mails here so that you could decide how much frustrating it was.

I am attaching all the screenshot and mail communication here.

I want bajaj finance to pay me rs 50000 as compensation for harassing me financially, looting my hard earned money, taking advantage of the covid situation and their pathetic customer care and agents and their fake promises by the agent.

I have a very good cibil score of 771 and i never made any late payment.

Almost 1 month is over since i first raised my request in whatsapp with the agent.

Kindly take strict action and make bajaj to pay heavy fine for making mockery of the system and the situation. This nbfc is looting mmany cnstomers like me.

Kindly make sure this fraud company pays me rs 50000 for harassing me financially, mentally and taking undue advantage of covid 19 and wasting my precious time and money.

Thanks and regards

Sunny

On 20/3/2020, i ordered a phone from amazon i. E. Vivo u20 through bajaj emi.
But due to lockdown, my order was on hold but suddenly i got a message from amazon that my order has been returned to the seller on 28 april 2020 and order number is 406-[protected]. On 29 april, amazon sent me a refund reference number (Cs[protected] which i forwarded to bajaj along with the invoice which was provided by me from amazon. But bajaj customer care replied to give the cancellation mail from the seller to them on 5th may. Again when i contacted to amazon customer care they told that i have to only submit the invoice provided from them and a mail that was given to me in which they written about the product's status that it was returned to seller. I forwarded it to bajaj but they still are telling me the same email to provide cancellation mail. I even tried to contact them through their customer care number but all in vein, they didn't pick up the call everyday i try to call them. My phone's price was rs 11990 and the emi that i have applied for was of rs 1999 for 6 months from which bajaj had already deducted the money since 2 months and a processing fee of rs 140. I don't know why they are doing such nuisance since i already provided all the details about my cancellation. So i hereby request you to please help me in getting my hard earned money back and file a complaint against bajaj finserv.
My loan number - 4c1ecffy203146
Muna behera
[protected]