Bajaj Finserv Complaints & Reviews

Hi,

The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.

Transaction details:
Date: 27-may-2020
Transanction: ecs debit paid paid to bajaj c4980cd9516:1000009:tech process refno:4980cd9516 - keb hana bank.
Amount deducted: 117.00

I, rajinder sharma today 1770 rs/- (590 to 3 times) deducted from my account by the bajaj finserv my bajaj card no is 4k8dpffm347869 i upload da deducted balance from my account screen short so please fix this problem as soon as possible.
Thank you

Hi
It is so surprising to see an amount of rs117 has been debited without any notice or context thorough bajaj ecs auto debit. It has been years, the bajaj emi was availed last time and the entire loan was repaid and have no dues from my part. I need immediate refund of the amount and also need immediate discontinuation of the emi card as well as disconnect the link with my savings account. Kindly contact me [protected]@hotmail.co. Uk

Dear Team,

BFL team collected EMI for month of April 2020 where as missed the EMI amount collection from my bank auto debit mode for my loan no. 469MPDFR512124 on due date 2nd May 2020. Sent me SMS on 4th stating" processing the moratorium upon customer request" which is really i have not opted.

Then i tried to repay from my end through their app/web portal, there is no option to pay for the missed EMI, i sent an email requested to avail the option to pay missed EMI on 5th May 2020.

Finally i paid on 6th May 2020 through portal under overdue even because i have not found the option to pay for missed EMI. And i sent an email request to adjust paid amount against May month EMI.

On 8th BFL team sent an e mail stating the Rs.180/- deducted as interest and remaining balance processing to sending back to bank account. Even i have sent an e mail on 9th May 2020 to resolve the problem.

After my E mail on 8th they have sent me an e mail stating as they are confirming applied moratorium on me and my loan due repayment schedule changing from 2nd of every month to 5th of every month. Replying to this e mail i sent on the same day 9th May 2020 "i have not opted any moratorium and adjust the paid amount as my missed EMI, not to change my loan repayment schedule.

On 11th BFL team has sent an e mail stating they are processing to send back the balance amount Rs.2070 /- into my bank registered with them and adjusting the Rs.2050/- against my EMI for May 2020. Then i sent an e mail in reply on 11th may 2020, requesting difference amount also to adjust for may 2020 EMI because i have not opted why should i pay interest. Initial difference was Rs.180/- then it become Rs.200-/ difference. I didn't get any reply for the same, hence i reminded by email on 19th may 2020.

On 27th today i received the payment from Bajaj Finserv into my bank account. I read it through my e mail from my bank regarding the payment transaction.

Hence, i request here is, Bajaj group Forcely imposing interest on customer/s like me even if the customer is not opting the moratorium and sending/creating fake requests in the name of customer but actually customer not availing. Its second time happening to me with bajaj group. I faced the same problem to my personal loan also. Even after we sending the clear emails also they are copying and pasting the RBI rules which is we know that is why not opting the moratorium.

Kindly Help me in this regard and request to repay the amount what ever they deducted as interest Rs.200/-. Every penny counts to them why not to me. Its my honestly earned money. And also i request the team to make some thing reform needs in this sector to save the poor from corporate crooks.

With kind regards,
UMAR FAROOQ
[protected]

Dear Team,

BFL team collected EMI for month of April 2020 where as missed the EMI amount collection from my bank auto debit mode for my loan no. 469MPDFR512124 on due date 2nd May 2020. Sent me SMS on 4th stating" processing the moratorium upon customer request" which is really i have not opted.

Then i tried to repay from my end through their app/web portal, there is no option to pay for the missed EMI, i sent an email requested to avail the option to pay missed EMI on 5th May 2020.

Finally i paid on 6th May 2020 through portal under overdue even because i have not found the option to pay for missed EMI. And i sent an email request to adjust paid amount against May month EMI.

On 8th BFL team sent an e mail stating the Rs.180/- deducted as interest and remaining balance processing to sending back to bank account. Even i have sent an e mail on 9th May 2020 to resolve the problem.

After my E mail on 8th they have sent me an e mail stating as they are confirming applied moratorium on me and my loan due repayment schedule changing from 2nd of every month to 5th of every month. Replying to this e mail i sent on the same day 9th May 2020 "i have not opted any moratorium and adjust the paid amount as my missed EMI, not to change my loan repayment schedule.

On 11th BFL team has sent an e mail stating they are processing to send back the balance amount Rs.2070 /- into my bank registered with them and adjusting the Rs.2050/- against my EMI for May 2020. Then i sent an e mail in reply on 11th may 2020, requesting difference amount also to adjust for may 2020 EMI because i have not opted why should i pay interest. Initial difference was Rs.180/- then it become Rs.200-/ difference. I didn't get any reply for the same, hence i reminded by email on 19th may 2020.

On 27th today i received the payment from Bajaj Finserv into my bank account. I read it through my e mail from my bank regarding the payment transaction.

Hence, i request here is, Bajaj group Forcely imposing interest on customer/s like me even if the customer is not opting the moratorium and sending/creating fake requests in the name of customer but actually customer not availing. Its second time happening to me with bajaj group. I faced the same problem to my personal loan also. Even after we sending the clear emails also they are copying and pasting the RBI rules which is we know that is why not opting the moratorium.

Kindly Help me in this regard and request to repay the amount what ever they deducted as interest Rs.200/-. Every penny counts to them why not to me. Its my honestly earned money. And also i request the team to make some thing reform needs in this sector to save the poor from corporate crooks.

With kind regards,
UMAR FAROOQ
[protected]

Hello, bajajf-

I am receiving continuous smss from date 26/5/2020 until today. I tried blocking but still receiving messages. Asking me to pay the emi for the loan which i have not availed. I do not have any relationship with your bajaj fin, but still getting continuous messages asking me to pay a different amount of emi in different messages. I am receiving two different loan numbers. I deleted a few thinking it's a spam or some fishing. But, i am receiving threats saying if i do not pay emi i might have to face legal issues and cibil score would get affected. The amount is in lakhs. I tried contacting your customer care and it says i do not have any relationship with your bajajfin. My mobile number is +[removed] and the sms name starts with vm, ax, am and bp-bajajf. It's really annoying and harassing things. I hope you resolve this issue otherwise i might have to go legally. Hoping for some kind response.

To,
The consumer department

Dear sir,
Respectfully i want to say that sir mene bajaj fineserv limited company se loan ke liye apply kiya tha and vha se mujhe 3 lacks ka approvel mila after that bajaj fineserv company se mujhe adviser ki call ayi loan ke liye after that mene loan ke liye apply kiya and bajaj fineserv company ne mujhe mail par confirm kiya and documents mage and mene apne sare documents send kiye and sari formalities puri ki after that unhone kha apki 4500 processing fee h to usko bhi mene pay kar diya after that again mail aya ki apko tds chage lagega 10% rs. 30000, after that mene ye bhi pay kar diya uske bad agin mail aya ki apko gst tax dena h 6%, rs. 18000 mene ye bhi pay kar diye after that vo bole ki ab apka ho jayega but again mail aya ki clearance forwarding charge 4%, rs. 12000 after that ye bhi pay kar diye uske bad bhi amount mere acount me nhi aya and adviser ne or bhi charge liye the but fir bhi amount mere account me nhi aya.

So please sir mujhe apna amount refund chahiye and mujhe age koi process nhi karni h and ab loan bhi nhi lena h. So please i request you sir mujhe apna balance refund chahiye...
Sir jo processing huyi vo sare proof me attachment me attech kar rha hu. And jo bhi balance mene pay kiya h jis account me, me vo bhi attech kar rha hu.

Company details :-
Company name - bajaj fineserv limited
Branch of west bangal kolkata
Adviser name - rakesh kumar dashora
Contact number - [protected], [protected]
Email id :- [protected]@quikloanserv.in
Account detail :-
Bank name - sbi bank
Account holder name - bajaj finance ltd
Ifsc code - sbin0000300
A/c no. - [protected]
Adhar card and pan card of adviser attached in attachment...

Our details :-
Name - divyanshu bajpeyi
Contact number :- [protected]
Mail id - [protected]@gmail.com
Account details:-
Bank name - idfc bank
Account holder name - divyanshu bajpeyi
Ifsc code - idfb0020151
Account no. - [protected]
Adhar card and pan card and other proof attached in attachment.

So please sir you take action on bjaja finaserv company as soon as possible. Bacause i need money and i want to refund my money in account.

Please reply as soon as possible...

Thanks and regards
Divyanshu bhajpeyi

Without my knowledge a policy named life insurance phone binding has been actived name prabhat reg mob no [protected] e mail id [protected]@gmail.com i want no deducation of any amount from my account for this policu iwant to cancel it i got a masage quoting that amount 1568 on 2may 2020 how can the company activate any such thing without informing customers

Customer id - a28802010

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

I applied for a loan from facebook in the name of bajaj finance ltd. Company which is based in belur math howrah west bengal... And they took an advance amount of 10000rs. For the process of loan sanctions.
Later they said that 12000rs. More will be needed for rbi hold charge that has to be paid... With respect to sanction of loan only then the loan will be paid.
Acc details bank of india.
Raj kumar samanta
Ac — [protected]
Ifsc code bkid0004086
Bank name bank of india

I has applied for flexi loan and loan was sanctioned saying 2% proceess fee will be deducted which includes all by a representative named parminder. When loan sanctioned excess amount was deducted hence i contacted her about this she assured she will speak about this to her manager. Now she is saying i need to speak about this bajaj finserve. She works for flexiserviceteam i believe. Through her my loan got processed. There was an excess amount of 2651/- inr is deducted and when loan got processed i was not informed about the handling of account by the representative in time and hence all amount was credited to my account instead of virtual bajaj account. Hence an interest amount of 3567/- inr is deducted without me being utilized any amount. I tried to compalint about this to the representative in contact from bajaj finserve and he told due to covid all offices were closed he is unable to help me. He provided an email with spelling mistake with it due to which all email sent to bajaj customer care bounce back. Kindly look in to my grievance and help to resolve the issue with the company or personnel. I am having all the chat details and call details as evidence.

I am a very good customer of bajaj and paying all emis in adnvace due to some issues in my saving account and one of emi, i can't pay advance (Health insurance) due to a technical glitch in bajaj payment system and every time bajaj added bouncing charges and i paid this also last month even i paying in advance.

I sent all communication in advance to bajaj finsev email id regarding my all emis payment as a good customer.

In other hand bajaj blocked my card every 1-2 months, even in starting i paid for this services, i sent the mail in details please unblock my card in this hard time (Covid 19) but they replied we are not able to unblock the card

My last email
Hi, i am writing this email, regarding the advance payment issue for you one loan and temporary card blocked. Advance payment issue lan no - 581gipfk026438 - as i mentioned earlier my savings account not running and i paid advanced every month between 24 - 25th day of every month, but this lan no - 581gipfk026438 not showing in your advance payment options and every month i paid bounce charges regarding this. This is health insurance emi payments, please reverse the last bounce charges and do not add the bounce charges this also. I have paid this already. For more details please find the screenshot attached. I request you please active my card asap. As a loyal customer, i update you all information in advance and do all payment in advanced before 8 - 10 days of emi date. I have cleared a 99% loan with a good track

Dear sir, /mam,

I have received a sms from bajaj finserv regards to the health policy for which i have not given any confirmation nor i have applied for the policy to bajaj finserv. Now they have sent a sms for deducting the policy emi which i have applied.

On 19th may 2020 i have received a call from bajaj finserv insurance executive regarding the health insurance & its benefits, which i have lesson to the information carefully but i was not sure & not ok with the policy. So, i asked the executive to mail the details of policy benefit & its charges i will discuss with my sister & will call back if i want to apply for the policy but i have not given any type of confirmation to remove my health policy or not given any application for the same.
So, without my confirmation /application the executive has issued a policy & now i have being receiving a sms from bajaj of the policy issued & sms to keep sufficient balance of the policy emi amount.

So, request to pls look into the matter as i have not applied or not given any confirmation to issue the policy, even though the bajaj are not responding to my complain mail nor their customer care number is contactable.

Policy number received through sms from bajaj finserv _ghi-bf-20-in 4951888 & coi ghi-bf-20-in4951892

Regards,

Pallavi bhalekar
[protected]

Dear consumer court,

I want to raised the complaints against bajaj finance, i have buy home appliance on bajaj card which take emi rs 2384 every month of 2nd-5th, in may month i had no fund in my account, but on 4th may i had added it in bank account and also my emi deducted on 5th may.

But bajaj finance has deducted my penalty without any reason i want to know how can bajaj finance deduct this penalty, same they have did before also which i have not complained but this is repeating again and again, bajaj finance can check my all emi statements for reference.

I request to bajaj finance kindly refund my amount which they have deducted from my bank account.

Bajaj finserv not following rbi's rules also not providing moratorium information to the customer.

Customer id :[protected]
Surajsing.

I purchased a tv with croma and the loan was disburse with bajaj finserv and my loan account number was 413sfpfp152349. I made the foreclosure payment on[protected] and the amount was 7041rs after this full they didn't stop ecs form sbi account according to their mail they said if the foreclosure process withheld on 26th so we can not stop the ecs process but i made the payment on 21st of april so why they did not stop my ecs and they deduct 1274rs on very next month on[protected] when i complain about the same they said it will going to refund you till[protected] but i didn't get then i again emailed them they again give time till[protected] but still i haven't got my emi back. Here i am attaching all the evidence of every fails commitment of bajaj side.

Complaint no. 1

Respected sir/madam
I want to inform you that there is a wrong d. O. B. Of insured person written on health insurance policy (Aditya birla capital). So i request you to change the d. O. B. Of the insured person.
Name : joyashree bose dey
D. O. B.: 01/01/1980 (Wrong d. O. B.)
12/03/1980 (Right d. Ob. As per pan card)
Unique id no.: in4888535
Member id:bf-[protected]-01
Certificate no.:ghi-bf-19-in4888535
So i request you replace the d. O. B. Of insured person.

Complaint no. 2

Respected sir/madam
I want to infoem you that i haven't recieve any cashless card & policy hard copy.
Policy no.:[protected]
So i request you to send my cashless card & hard copy as early as possible

Date:20/05/20 thanking you
Manas kumar dey
E-mail id:[protected]@gmail.com
Phone no. [protected]

Complaint no. 2

Dear sir
Your agent mr. Arman/ rashid mo. No:[protected] and mr. Aditya no:-[protected] they have called me for financial assistance from bajaj finserve and asked me to send documents, i have send all relevant documents. After that he said you are not eligible. I said o. K no problem but after couple of days he called me and said your loan has been approved from " global business services. And send me security of 50 thousand. I said don't have 50, 000/. He said this amount will be refunded back to you. I said o. K i can pay you 35000/ & i have given this amount by bank transfer. Now till date any loan amount has not been reimburse in my account. I am asking to return my amount they are not returning.
My concern is that they have cheated me on your behalf kindly take strict action against him & ask him to return my amount.

Dear sir or madam please request careful payment from bajaj finance Limited ashok market c-seheme Ashok nagar jaipur rajasthan 203001...

Dear sir or madam aapke company in fraud agents cases my calling to 50000/- personal loan application to bajaj finance limited ashok market c-seheme ashok nagar jaipur rajasthan 203001 your account will be not laon acppct to charge of 544 00/- a online transfer in phone pay for process 1-5500/-fill charge 2-527 due in next day 3.4500/-noc charge 4.3800/-sgt 5.9000/-gst18% 6-10000/- agriment charge 7-6900/- transfer loan amount 8-11200/- paper charges 9-8500/-tds total payment refunded to my account transfer in this process make does laon amount and charge refunded to my account

Bajaj finserv debited 118rs on 16.05.2020 from my account in the name of bajajfin_mndtvrfchgs_may 19. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it as soon as possible. I am waiting for your feedback.