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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 97

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R
ramu0912
Apr 15, 2020
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Address: 40-441-A2 bhaskar nagar kurnool

I am e ramanjaneyulu regular customer of bajaj finance ltd. I am paying regular emi s on bajaj finance with out any information they deducted the amount 1180/- rs on[protected] it means bajaj finance is doing fraud to the customers i called one of the executive of bajaj finance but there is no response from them i also gone to bajaj local office and they also telling that is not our problem it is belongs to state bank of india.
Bajaj Finserv customer support has been notified about the posted complaint.
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    Prabhat Arun
    Apr 14, 2020
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    Address: Prabhat Arun KADMA PO KADMA PS KATKAMDAG DIST HAZARIBAGH JHARKHAND
    Website: BAJAJ FINSERVE ME CPP TELE BINDING CANCEL KRNA HAI

    Cpp tele binding cancel
    Apr 14, 2020
    Updated by Prabhat Arun
    Cpp tele binding cancel
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      teena_bakshi 1
      Apr 14, 2020
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      Address: L.i.g flat no.111 sec -6 pkt d -6 rohini new delhi -85

      Respected sir,
      As per your guidelines for moratorium period I have sent many request and reminder on [protected]@bajajfinserv.in for moratorium period of my personal loan and home loan from MARCH 20 TO MAY 20 accordingly. Sir after many and reminders m not getting any updates from there side regarding this matter.
      Also sir before EMI deduction date I have sent mail them to inform that I want moratorium period, after that also they have deducted my EMI.
      Sir kindly do the needful am alone earning member in family as due to COVID-19 lockdown my husband had great losses in his business.
      Kindly do the needful
      Thanking you
      Bajaj Finserv customer support has been notified about the posted complaint.
      Apr 17, 2020
      Updated by teena_bakshi 1
      Respected sir,
      There is no effective response I got from Bajaj finserve regarding my moratorium application till date (details mentioned above)
      Respected sir,
      There is no effective response I got from Bajaj finserve regarding my moratorium application till date (details mentioned above)
      Looks like i am not the only one facing issues wih moratorium requests.
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        T
        Trivendra singh rathore
        Apr 14, 2020
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        I have foreclosed my loan ac p419sof0036265 with bajaj finserv in dec19 but still struggling for refund of excess amount, below mails are self explanatory

        — forwarded message —
        From: wecare
        Date: tue, 31 dec 2019 at 12:30 pm
        Subject: re: p419sof0036265
        To: triven. [protected]@gmail.com

        Hi trivendra,

        This is with reference to your service request sr25598378 regarding foreclosure for your loan account no. P419sof0036265.

        We wish to inform you that, your personal loan account p419sof0036265 has been closed dated 30th december 2019.

        Further, we have attached no objection certificate (Noc) for your reference.

        Also, we would like to inform you that, we have forwarded your request for refund towards our concerned team. And we will update you in next 5 working days.

        Regards,
        Deepali s
        Customer service team| finserv markets

        Finserv markets provides 100% online assistance. No branch visits or calls required from your end. For any help, you can reach out to us/raise a request through our customer portal or the finserv markets app

        Ref:_00d7f2ctuk._5000o2p3uws:ref
        Bajaj Finserv customer support has been notified about the posted complaint.
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          P
          papai_1997
          Apr 14, 2020
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          Dear sir,
          I have purchased a lenovo laptop with the bajaj finserv card customer id[protected] with the loan account number :- 423dpffs454124.

          Now there is a new loan emi added to my account by the name digital cpp telebinding with given loan account
          Number :- 423dtbft721149.

          But there was no word about tihs type of loan when i registered for my laptop loan. So please deactivate this activation
          And remove this extra charges from my account. I don't want to pay this amount request for refund 1st debited emi of ammount 588 rupees.

          Kindly, take a look on my issue and solve it as fast as you can.
          Thank you,
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to connect with Bajaj Finance for membership cancellation request.

          Regards
          CPP Team
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            S
            Slp Srinivas
            Apr 14, 2020
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            Address: 4-77, medipally,500098

            I have purchased a mobile, loan id:400bgifv825745. But ecom cpp telebinding has activated, id :400bgifv825745. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
            Please resolve the complaint before april 20. Because the above mentioned date is emi date.
            I hope that you will satisfy me.
            Aug 6, 2021
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Dear Customer,

            We are unable to find CPP membership from the given details.

            Request you to connect with Bajaj Finance for membership cancellation request.

            Regards
            CPP Team
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              L
              Loganathanlog
              Apr 14, 2020
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              I am complaining about emi charges

              Address: VMS NAGAR SOUTH, MILAVITAN, THOOTHUKUDI

              Sir,
              This is to inform you about wrongly taken emi charges for the closed loan account by the above company bajaj finserv. Govt has announced on 02.04.2020 that is before my emi due date (02.04.2020), a moratorium period should be given to loan which comes under emi for covid19 issue. Also the above company bajaj finserv also displayed about the information of moratorium period in website on 01.04.2020. I am the monthly salaried...
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              S
              sas channel
              from Mannargudi, Tamil Nadu
              Apr 13, 2020
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              Address: Tirupattur

              Bajaj finance is no Emi moratorium to my lone for (covid-19) Emi final bounce
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                S
                Simranjit Singh Sunny
                Apr 11, 2020
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                Address: Near dukhniwaran sahib.patiala panjab.

                Bajaj finserv deduct my bounce ecs charges from my account .They add penalty in my loan account.Their executive call me again and again.today i pay 450 as penalty charges along wid my 1768 rs emi.They didnot obey d rules of RBI .They deduct everyone emis in india.kindly see in d matter.in lockdown we dont hv money to pay their emis.
                Apr 11, 2020
                Updated by Simranjit Singh Sunny
                As rbi gave instruction not to pay emis in next 3 months.bajaj deduct charges from my acc.

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                  S
                  Shaik AKHIL 9515
                  from Mumbai, Maharashtra
                  Apr 10, 2020
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                  Address: India

                  Hey bajaj finserv ltd. As per rbi rules there is no mention for taking interest on moratorium on loans but you are charging intrest on no cost emi at 24 percentage this is absolutely a crime please make changes to your rules 🙏 if not i'm going take a serious action against you. I will complaint rbi for this kind of worst rules. You are taking advantage of the rules it is for extending the emi payments only not to charge 24 percentage of charge. It's illegal poor people can't pay 24 percentage for a month of emi and how can they earn if they are in house due to lockdown. Make changes in your rules.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Apr 10, 2020
                  Updated by Shaik AKHIL 9515
                  This is what they do bfl is an fraud
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                    S
                    shabiranant
                    Apr 9, 2020
                    Resolved
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                    Resolved

                    unauthorized deduction from my bank account

                    Address: Raipur, Chhattisgarh

                    I, Shabir kumar anant had my loan account no. 4540CDEZ455410 with bajaj finserv which have already cleared MY EMI on 09/04/-2020. Due to Covid 19 as you know that we all Indians have facing lots of problems but still your finance company not cooperating with us.

                    it is noticed that on April 2020 following amount was deducting as per bank statement follows:

                    1. On dated 04/04/2020 amounting rs.590/- = dirdb rtn...
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                    V
                    Vijayakumar1812
                    Apr 9, 2020
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                    I have taken a plcs medium ticket size loan, loan no : 403pmt27032799.

                    In the repayment schedule, rate of interest shows 28%, whereas the interest certificate issued for the loan and also in the bajaj finserv app, rate of interest shows 17.36%. I have been paying back a huge amount of rs 4, 00000 and above for a loan of 200000

                    I want a clarification and explanation for the difference in the rate of interest
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      Neeraj Shalu
                      Apr 9, 2020
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                      Address: Dehradun

                      Hi i am neeraj kumar from dehradun Uttarakhand pin-248001
                      Please cancel my bajaj insurance phonebinding policy
                      My id 17528663
                      Apr 09, 2020
                      Updated by Neeraj Shalu
                      Please return amount of Rs. 6817 by deducted of my account.n

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                        Sneha Malvankar
                        Apr 8, 2020
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                        I have a home loan account with bajaj housing finance since 2017. Account no. 405sho41324118. Have been writing to wecare, to grievance redressal and to customer service head since last 15 days but no revert. Below is my complain.

                        I have paid the foreclosure amount by cheque on 14th march 2020 as per details below:
                        Principle outstanding - inr 71, 49, 672
                        Interest amount (Calculated till 17th march 2020) - inr 22961.00

                        Both the cheques were cleared as due on 17th march 2020 and same are reflecting in statement of account as well. However, the interest paid amount is not adjusted and it is still showing as outstanding. Also the principle payment even though paid completely shows a short fall of inr 100.00.

                        To add to all this there is a daily penalty being levied on my account towards outstanding emi which is also reflecting in statement of account. All this will also impact my cibil score which is not acceptable.

                        I need to share the noc with my buyer's bank (Hdfc) which is pending with bajaj finance.

                        Kindly assist in getting this issue resolved and help me with noc.

                        Regards,
                        Sneha malvankar
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          B
                          Bharatsalvi
                          Apr 7, 2020
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                          Resolved

                          I have recently purchased a mobile and a cpp tele binding was activated for my account without my authorization.
                          The cpp telebinding, loan account no is:-455etbfy27788
                          The details of the mobile loan are mentioned below

                          I want to cancel that insurance which has been activated.
                          The loan number for mobile is:-455ecffx170794
                          Please resolve the issue asap
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Customer,

                          We wish to inform you that we are unable to find CPP membership from the given details

                          Request you to connect with Bajaj Finance for membership cancellation request.

                          Regards
                          CPP Team
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                            T
                            T. Vithya
                            Apr 7, 2020
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                            Address: Dsp nagar, iswarya colony, thottimannarai, tirupur

                            Sir Unga cried Card ethum Na receive Pannanum Ella. Use Pannala apparam En Na amount pay Pannanum. Amount pay panna solli En msg varuthu enakku. Enakku Udane etha pathi details venum.
                            Apr 07, 2020
                            Updated by T. Vithya
                            Sir Na person loan vangirukkan. & mobile Loan vangirukkan. Entha month athukkana pay panna solli entha message Enakku Vara vellai. Arivippu enri nengal cheque ennudaya account ku annuppiyathal enakku Rs. 840/-cheque return charge debit seivarkal. tharpotha ya suchuvasan La 144 utharavu Padi 22.03.2020 muthal house vasithu varum Nangal evvaru ethai selutha mudiyum.
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                              PrinceArora1987
                              Apr 6, 2020
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                              Address: Bajaj finance, Punjab Amritsar - 143001

                              मैं प्रिंस अरोड़ा पंजाब अमृतसर का रहने वाला हूं। मैंने बजाज Finance से ₹40000 का लोन लिया था। 491PST70918020 यह मेरा लोन अकाउंट नंबर है और [protected] यह मेरा रजिस्टर्ड मोबाइल नंबर है जो मैंने बजाज फाइनेंस वालों को दिया था । जिसकी मैं लोक डाउन के कारण ईएमआई पे नहीं कर पाया जो 02/03/2020 को पे करनी थी। मेरी यह ईएमआई 2320 ruppess है। एमआई पे ना करने के कारण बजाज फाइनेंस वालों ने मुझे एक्स्ट्रा चार्जेस लगा दिए हैं और अब वह मुझे बार-बार मैसेज भेज कर परेशान भी कर रहे है और अब वह मुझसे 2920 rupees मांग रहे हैं। मुझे यह नहीं पता कि अगर यह लोग डाउन 3 महीने तक चला तो अपने घर का खर्चा कैसे उठाऊंगा। अब आप ही मुझे बताइए कि मैं अपनी ईएमआई कैसे पे करू। मुझे लगता है कि बजाज फाइनेंस वालों के पास इंसानियत नाम की कोई चीज नहीं है क्योंकि सबको पता है इस वक्त दुनिया में कैसे हालात चल रहे हैं। मैं उम्मीद करता हूं कि आप जल्दी ही मुझे जवाब देंगे अगले चार्जेस पढ़ने से पहले। धन्यवाद
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Am dhana sekaran
                                Apr 5, 2020
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                                Address: Villupuram

                                I purchased a phone from amozan using bajaj finserv emi option with loan id 6q5etrfx503813 without my permission bajaj started cpp tele binding which i dont want and are charging me 1699 with loan id i6q5etrfx503813 dont want it.
                                My loan date is 2 may pls stop it within 2 days so that i can pay the original amount due nit the amount with cpp telebinding
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
                                What is this ECOM CPP TELEBINDING
                                1699 amount debit by my Bajaj card without any information or query
                                Cancel it right now
                                Recently I purchase mobile in mi website but what is this ECOM cpp telebinding rural loan amount 2199 loan nuber 70JETRGJ348457 remove this service from my acount
                                CPP Group India Customer Care's response, Mar 26, 2021
                                Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
                                On dated 02/01/21 Rs.850/- as been debited form my account related to ecom cpp telebinding rural of Total Rs.1699/-. The amount has been debited without any intimation. Please solve this issue ASAP.
                                CPP Group India Customer Care's response, Mar 26, 2021
                                Dear Customer,

                                We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.

                                Please contact us on our help line number between 11 AM – 9 PM at 18004193030 (toll-free) or 18602583030

                                Regards,
                                CPP Team
                                Bajaj Finserv — ecom cpp tele binding rural
                                A
                                Am ARJUN SINGH, 06/02/2021
                                I purchased a phone from amozan using bajaj finserv emi option with loan id 4Q2ERFGR932639 without my permission bajaj started cpp tele binding which i dont want and are charging me 1699 with loan id 4Q2ETRGT138999 dont want it.
                                My loan date is 06/02/ pls stop it within 2 days so that i can pay the original amount due nit the amount with cpp telebindi
                                CPP Group India Customer Care's response, Mar 26, 2021
                                Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
                                What is this ECOM CPP TELEBINDING
                                1699 amount debit by my Bajaj card without any information or query
                                Cancel it right now
                                CPP Group India Customer Care's response, Jul 20, 2021
                                Dear Customer,

                                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                                Regards
                                CPP Team
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                                  M
                                  Mg2018
                                  from Melur, Tamil Nadu
                                  Apr 5, 2020
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                                  Address: Bajaj Finserve
                                  Website: bajajfinserve.in

                                  Sir,

                                  I took and hold few accounts including flexi-loan and consumer durable loans. As a responsible customer i pay the emi's regularly which gets deducted 2nd of every month through ecs.
                                  Meanwhile its very unfortunate, india is one among many countries which got affected with covid - 19 pandemic (Corona virus disease) due to which many things came to standstill and our normal life being paralyzed,
                                  In accordance to this and a gesture for the general public, the prime minister - govt of india made an announcement about deferring of all loans of nationalized banks / nfbs and other financial institution of a moratorium for a period between 1 march 2020 and 31 may 2020, based on which rbi - the regulating authority - on 27th march 2020, had made a rule and instructed all financial institution including nbfs and all other related sectors, to make a moratorium for above said period with additional instruction specifically not to levy any charges / fine which generally occur for non-payment, from the customers, also not to report to cibil as well.

                                  Saying so, with this its a moral responsibility of all the banking sectors to abide by govt of india and rbi but in contrary bajaj finserve have totally acted against this by levying charges to me and many many other customers which clearly a case of tantamount to acting against the govt order.
                                  As such, i hereby putting forth my concern in the form of a complaint with a special request to make refund of the deducted charges done on 5th april 2020 (Rs 2046).
                                  Needless to say about this period of testing time which to be taken on a humanitarian grounds by atleast acting per govt & rbi rule which is solely made to general public for coping up with the current unprecedented situation during which time a kind of support and assistance to be provided to the customers instead, putting up hardship both financially and mentally by levying charges as done during normal condition.

                                  Kindly look into this and do the needful asap

                                  Regards,
                                  Muralidharan
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    nagesh murari airbrush designs
                                    Apr 5, 2020
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                                    Address: Hubli

                                    540gip83037816
                                    Loan transaction details between 30/07/2018 to 05/04/2020
                                    I have got call from bajaj financial team
                                    They misguided me about loan information
                                    They said its general health insurance
                                    And after completing of installment i can get my money if iam not interested
                                    But all installment finished. Then i realized it's a phone damage loan
                                    So i need my amount please refund
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    My phone number is [protected]
                                    I am repeatedly getting calls from Bajaj Finance from different different numbers each time to payany EMI.
                                    I have not taken any loan from Bajaj Finance and without any reason they are calling me again and again.
                                    Please stop it.
                                    All the number are attached below
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