[Resolved] Bajaj Finserv — bajaj elite emi card membership | |||
I am ashis kr sinha, mobile no [protected]. On 25 and 26 october, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4777 earliest. Later on 26 oct. I made the payment through my icici credit card (Rs 4777/-). Payment was debited successfully and i received a mail in this regard (An image file is attached). Sir ur representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card. Sir, i would request your good selves to kindly do the needful earliest. Thanking you sir Ashis kumar sinha Was this information helpful? | |||
Jan 7, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support Nov 28, 2017 Bajaj Finserv Customer Care's response Hi Ashis, Greetings from Bajaj Finserv!As discussed your service request is under process and kindly allow us additional 24 to 48 working hrs to resolve your query.Thank you.
Verified Support Dec 02, 2017 Bajaj Finserv Customer Care's response Hi Ashis, Greetings from Bajaj Finserv!As discussed your service request is under process and kindly allow us additional 24 to 48 working hrs to resolve your query.Thank you.
Verified Support Dec 07, 2017 Bajaj Finserv Customer Care's response Hi Ashis, Greetings from Bajaj Finserv!As discussed your ELITE card **8877 generate on 10/11/2017 as per confirmation from concern team ELITE card dispatch through Speed Post by 2-3 days.Please feel free to write us for any further assistance.Thank you!
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19 Comments | |||
Comments
I had a very bad experience with Bajaj Finserv especially the staff members are very rude. Especially Talha Mohammad, Sales Manager from Whakdewadi branch was very rude and doesn’t know how to talk with his customer. He should be given more training in regards to customer service
Reply
I have received the card after 30 days and you will never receive the gift vouchers. I had purchase Elite Membership in August got card in Oct and till now no gift vouchers.
Bajaj Finserv Customer Care's response, Nov 30, 2017
Verified Support
Hi Akash, Greetings from Bajaj Finserv!As discussed our concern team contacted you regarding your ELITE card query.Please feel free to write us at wecare@bajajfinserv.in for any further assistance.Thank you!
Dear Sir,
Rgds!
With reference to your reply (attached below) dt. 07 December I yet to get the mentioned ELITE card along with gift vouchers and doct. related to tour offered by UR company. I did not get any intimation about the speed-post or Consignment Number even UR having my email ID and mobile nos.
Please do reply earliest.
Ashis Sinha
[protected]
[protected]
Bajaj Finserv Customer Care's response, Dec 07, 2017
Hi Ashis, Greetings from Bajaj Finserv!As discussed your ELITE card **8877 generate on 10/11/2017 as per confirmation from concern team ELITE card dispatch through Speed Post by 2-3 days.Please feel free to write us for any further assistance.Thank you!
Rgds!
With reference to your reply (attached below) dt. 07 December I yet to get the mentioned ELITE card along with gift vouchers and doct. related to tour offered by UR company. I did not get any intimation about the speed-post or Consignment Number even UR having my email ID and mobile nos.
Please do reply earliest.
Ashis Sinha
[protected]
[protected]
Bajaj Finserv Customer Care's response, Dec 07, 2017
Hi Ashis, Greetings from Bajaj Finserv!As discussed your ELITE card **8877 generate on 10/11/2017 as per confirmation from concern team ELITE card dispatch through Speed Post by 2-3 days.Please feel free to write us for any further assistance.Thank you!
I am peter leonard,
your customer care called me for bajaj elite emi card membership and asked me to pay rs 4777 earliest.
I made the payment Rs 4777/-. Payment was debited successfully and i received a mail in this regard
Sir ur representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card.
Sir, i would request your good selves to kindly do the needful earliest.
peter leonard
your customer care called me for bajaj elite emi card membership and asked me to pay rs 4777 earliest.
I made the payment Rs 4777/-. Payment was debited successfully and i received a mail in this regard
Sir ur representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card.
Sir, i would request your good selves to kindly do the needful earliest.
peter leonard
Hi Sir This is Hanumanth,
Iam have been auto debited 4777/- towards the payment of Bajaj Elite card on 25th January. But still i din't get any card.Firstly your customer care service told me i get the card in courier and after they said to me i will get only digital card in the bajaj app. but still i didn't get any card. and also i didn't get any status about that.i have mailed you but didnt get any reply. iam very much dissapointed in customer care service. please give some information, i don't know whats happening.and there is response in customer care number also.So Please tell me when i get the card or wherebouts my card.
Iam have been auto debited 4777/- towards the payment of Bajaj Elite card on 25th January. But still i din't get any card.Firstly your customer care service told me i get the card in courier and after they said to me i will get only digital card in the bajaj app. but still i didn't get any card. and also i didn't get any status about that.i have mailed you but didnt get any reply. iam very much dissapointed in customer care service. please give some information, i don't know whats happening.and there is response in customer care number also.So Please tell me when i get the card or wherebouts my card.
Dear Sir,
Regards!
Me Ashis Kumar Sinha (C Id :[protected], registered mobile no. – [protected]; my Bajaj Elite card ([protected]) is blocked though I have recently got it after making payment of Rs 4777 after a call from your representative.
Sir, I am afraid why my card is blocked / inactive despite making all payments on the due time.
And now I am unable to use it. What the benefit of making more payment of Rs 4777 for the card ([protected]).
Please do the needful as earliest.
Thanking you
Yours truly,
Ashis Kumar Sinha
[protected]
[protected]
Regards!
Me Ashis Kumar Sinha (C Id :[protected], registered mobile no. – [protected]; my Bajaj Elite card ([protected]) is blocked though I have recently got it after making payment of Rs 4777 after a call from your representative.
Sir, I am afraid why my card is blocked / inactive despite making all payments on the due time.
And now I am unable to use it. What the benefit of making more payment of Rs 4777 for the card ([protected]).
Please do the needful as earliest.
Thanking you
Yours truly,
Ashis Kumar Sinha
[protected]
[protected]
Sir me sanket gupta reg.mobail.n.[protected] hai, 10 July 2018 ko mene elite card ka Rs.4999 bhugtan kar diya hai, mujhe kaha gaya tha ke 7 din ke andar elite card mil jayga par abhi tak nahi mila
Dear sir
I Am rustam dal
Sir mene 3rd nov. Ko elite card ke liye 4999rs pay karake apply kiya tha mera elite card to upadate ho gaya par mera gift woucher abhi tak nahi aya to please sir mera gift woucher kab tak ayega ya to call ya fir mail kar ke bata dijiyega please
Thank You sir
Rustam Dal
I Am rustam dal
Sir mene 3rd nov. Ko elite card ke liye 4999rs pay karake apply kiya tha mera elite card to upadate ho gaya par mera gift woucher abhi tak nahi aya to please sir mera gift woucher kab tak ayega ya to call ya fir mail kar ke bata dijiyega please
Thank You sir
Rustam Dal
I had apply for elite emi card on 15 Dec & on 16 Dec got the profile pager but after that mo response also the customer care no[protected] but call not connected.
I feared about the next services.
Please help how to check the status of the card.
I feared about the next services.
Please help how to check the status of the card.
Dear Sir/mam, ..amount 4999 debited by Bajaj team against elite card . we have not interested for received any card from Bajaj team why my amount 4999 debit in my account without any approval/offer. request you to investigate with team and refund my money in my account within 48 hours or we take action next level ( consumer Court )
Regards
Anil singh
mob- [protected], [protected]
Regards
Anil singh
mob- [protected], [protected]
I m Rinkul panchal . I got a massage from bajaj emi .. msg is your emi network card yearly fees of Rs. 117 is due in 90 days since there are no transactions on your card so far. in the usage cycle of 12 month.
I already sice 1 year ago. purchased mobile. 117 rs. deducted in my account. 1 time. so now why yearly deducted msg in my mobile. I dont want to any purchased from bajaj emi. I never eny product purchase through bajaj emi. I wil canclled your card. dedle my mobile
I already sice 1 year ago. purchased mobile. 117 rs. deducted in my account. 1 time. so now why yearly deducted msg in my mobile. I dont want to any purchased from bajaj emi. I never eny product purchase through bajaj emi. I wil canclled your card. dedle my mobile
Hi
I am sai kiran
Around a week back, I paid INR 4, 999 for elite membership card. Till now, there is no subsequent communication from your side. Your representative said the limit will be double the existing limit.
Tried calling you on [protected] but not even single you picked the call. Such a bad customer support. There is no mean where a customer can bring his grievances to you.
My registered mobile number: [protected]
Please track and update me.
I want either the refund of money or elite card with the double limit than existing.
I am sai kiran
Around a week back, I paid INR 4, 999 for elite membership card. Till now, there is no subsequent communication from your side. Your representative said the limit will be double the existing limit.
Tried calling you on [protected] but not even single you picked the call. Such a bad customer support. There is no mean where a customer can bring his grievances to you.
My registered mobile number: [protected]
Please track and update me.
I want either the refund of money or elite card with the double limit than existing.
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