Bajaj Finserv — bajaj finance flexi loan -3773

Address:

Thane, Maharashtra, 401107

Hi,
I was in urgent need of money. I got a call from telecaller who assured me to provide best personal loan.
We lured me with very good benefits of bajaj finance flexi loan with disclosing about stamp duty, flexi loan fees, insurance, wallet protection charges. He only spoke about processing fees of 1% on loan amount.
Though i needed loan of rs.3 lakhs, they approved for 10 lakhs and deducted directly rupees 25000 from loan amt for above undisclosed charges.
On day of loan disbursement they directly credited rs.984000 in my account.
I was really afraid i didnt wanted that much money and with fear that i will have to emi for whole amount. I transfered it back keeping rs.100 with me.
After few days i needed some money so i was trying to withdraw some money from loan account but it was showing i was utilising whole of 984000 hence i cannot withdraw.
I called customer care as i was afraid that how their system is showing that i have not returned any money whereas i did return from bajaj finance portal itself hence there was no chance of error.
They checked and told me their is technical issue in their system and it will take 24 to 48 hours to resolve.
It was 3 days post that issue was unresol ed. I kept following up with bajaj finance and everytime they kept closing my request without any resolution. Series of emails, phonecalls were made but things didnt change.
I started getting messages of emi deduction. I didnt had that additional amount as i was need of loan which i was not getting instead emi was suppose to get deducted. I kept following with agent and bajaj finance that emi should get deducted it was almost 15 days in advance but still nobody made any attempt and emi of rs.23764 was deducted from my account.
I raised request from portal, called customer care to cancel my loan as i am not getting satisfactory action from bajaj finance but no body cared to do so as well.
Till date the bajaj finance app shows that i have withdrawned the whole 984000, which really scary.

This literary cheating on part of bank.
I need justice.

Preet sandhu
Bajaj finance loan id ending with 3773.
Flexi loan taken in my name.