Bajaj Finserv Complaints & Reviews

I have a purchase new refrigerator for this reason small queries i have going on bajaj finserv nearest office but they have not submitted properly information about unblock and finally am calling help center but not accepting my calls and not unblocking my card so. Finally i have decided complaint and unblock my card

Regarding
Mukesh g jain
[protected]

This is in regards of products (3 products) which we have bought in loan but not from bajaj fins, we have taken it from capital first but why you guys have deducted the ach registration amount. Before taking loan from capital first we have tried from bajaj fins but was showing blocked account as we have not paid the emi but this was so false, we had a word in your customer care and had cleared everything that we have paid our all the emi's you can track in your system as well. It was showing block and it was about to take some time to unblock so we have taken the loan from capital first even our emi's are also going.

But why you are taking the charges from us regarding ach registration, seriously you have the pathetic services, firstly we have paid all the prior emi's then also it is showing that we havenot paid and now we have not taken any loan from your end you are taking charges of ach registration after 2 month suddenly.

Resolve our issues with in 24 hours, you are doing fraud sitting there, if you dont have any system dont give loan but dont play with other hard earned money. Resolve the issue on priority, below is the mentioned account number and for reference have attached the screen shot of bank statement.

My customer id: 48086041. I have bought samsung j8 on emi from bajaj finance on 16-january-19. Now i want to cancel the extended warranty of cpp asset care policy.

My asset care policy number is 462dcf[protected], my emi will start from 02-march-19 so do it fast. Please cancel cpp asset care policy.

Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as
Imei no:[protected]
Mail id :[protected]@gmail.com

Ref : my mobile number[protected]
Every day i'm getting daily 4 to 5 times phone calls from bajaj finserve from different numbers and different names.

The way you people behaved despite several request to delete my number from your caller list and there's no action.

Kindly remove my number from your caller list and of course i do not wish to move to consumer court the kind of harassment bajaj finserve providing me.

Plus, i also not telling my friends & relatives to not take loan or share the contact number with bajaj finance or finserve.

Please stop bothering me with your loan offers.

U give a wrong number, so u give a wrong number in website, this shame less to you, your company telling all thing lies, and your employes trained for how to cheet costumers special trained for that, your employes telling first one thing finally telling another words, i have never seen this type of cheeting, i donot change your attitude your company lose everything.

I was trying to make the flight booking from pune to chennai in bajaj email card on 17th of feb 2019, in the payment gateway the payment was failed, i got message also for that, but bajaj has charged the amount in my statment, immediately i called them they said that, your transaction was failed we will be reversing the same in 2-3 days, while making the payment i opted for 3 months emi, while statement generated for this month i got very much shocked, emi was debited in my bank account, i have already escalated to nodal officer of bajaj but they are not at all replying anything, its going to be 30 days since im waiting for my money to get refunded,
Very worst service from bajaj.

I'm not borrow any item since last 8 months but still i get the messages and call from your end regarding the emi amount & above items are not related to me but still you guys are bothering me for the same.

Since last 8 months your guys are bothering me for the emi account but i. M not purchasing anything so how you can call me and messages me for the payment. And also i didn't get the bajaj finance card till date. If someone is purchasing by using your bajaj finserve card so you guys have to confirm with the customer first then you are allowed to do payment. But in my case i didn't got any confirmation call or mail from your end so how you can do the payment. It's all your fault and it's not my. But because of these matter my reputation in my bank has been down & my cibil score is also affected.

I'm tried a lot to call your customer care regarding the above subjected matter but there is no proper response from your executives.
My loan account has been closed in november 2018 only. I didn't got no due certificate for this (Loan account no.: 4050cd61600999
So, i request you to kindly closed these loans from my account & give letter in my bank that these are your mistakes not mine so my reputation in bank will be safe and it's your duty, and refund my deducted amount ath the earliest otherwise i have to take legal action against you.

Also inform cibil department regarding this. Because of these fake accounts you cheated guys are added in my contact no my cibil scored has been down and i didn't get any loans from bank.

Also i want my no due certificate for loan account no : 4050cd61600999

Thanks & regards,
Nilesh naik
[protected]/[protected]

I'm having a bajaj finserv emi card. 02 date of every month is the date for auto payment of all pending emis. Last month on 01/02/19 i've paid an amount of 5500 rupee behalf of my loan a/c. The next day on 02/02/19 bajaj has auto debited tha same amount which means 5500 from my bank a/c. After that i've went to bajaj finserv office situated at b. S. M. Tiraha, roorkee, distt - haridwar, 247667 on 02/03/19. They told me that the debited amount which is 5500 is reversed by the bank through neft on 21/02/19 which will be shown in the passbook entry between 22/02/19 to 02/03/19. Then i've shows passbook entry to the agent. He look up and said that wait at least one more week. I've waited. After that i went again on 11/03/19 to ensure that amount will be credited. I've printed the entry on passbook via passbook entry kiosk. But i saw that no amount deposited. I've again went to bajaj finserv office located at b. S. M. Tiraha, roorkee, distt - haridwar, 247667. One of the employees is asked me to go to the another employee. The next one done the same. No one is response to me. After a while one of the employees listen up my query. And told me that there is no option to credit my emi if i pay early before the date of auto debit which is 02 date of every month. Now they are asking me to pay some penalty for the another loan a/c as i'm not having the currect amount in my a/c when it will be debited. I'm curious that the penalty is about 900 rupees which i've to pay for my another loan payment. I need further action to this because there is no fault by my side. Please help me out of this.

Rs. 1215/- emi amount deducted on[protected] for life insurance phone binding for which i have never applied for this. But above emi amount deducted from my account without giving information to me. Loan details are:
Loan acc. No.- 419lip[protected], emit amt - 1215, total install amt - 9717, name - pramod kumar joshi, policy name - hdfc easy health, policy no.[protected]
My mobile no. [protected]
Please close the above deduction as soon as and also refund my dedcuted amount -1215/-
I have not apply any loan or policy.

I have cleared all the loan amount but you are charging extra and when i ask you guys are not responding properly. I have all the mails that i have sent and received. One of the mail clearly states that all the loan amount is cleared and closed in our systems. Now you are demanding an extra amount of around 6000/- please go through it and respond asap

I donot have an loan no or any statement data in my id for an ongoing loan. An this month emi has got skipped and i have been trying to pay the emi online with no effect. No customer contact no are reachable toll free not reachable.
Im just sitting not knowing how to pay the emi as i dont have the loan no too.in my id theres no such loan pending where as its only two months since the loan is being paid.
Kindly help as i dont want any issues on a later stage.

My samsung j7 prime mob has been damage by internal fault and my mob was insurance with u r finance. I submitted my mob last jan. All documents, mob and all accessories were submitted. But it's over one year no insurance claim, no any msg. I would contact insurance company many times he can't detailed tell me what happened and not received me as proper. Please action this as possible as early

I have submitted cancelled cheaqu in 18 february in vashi branch then also it showing this massage now. Dear customer, one time password cannot be generated due to requirement of a fresh nach (Ecs) mandate. Visit the nearest branch for submission of the nach mandate. Use alternate payment option to complete your purchase. Rgds, bajaj finserv. When i can buy from flipkart
P. A. Balan

Dear sir/madam,
I was bought a new pulsar 220 bike in pattukkotai arasu bajaj showroom for my brother with ready cash (Rs 110000). My brother name is mohan. I can't go register my bike during rigistration time for my bike accident. So i was paid ready cash for that demaged parts change into new parts. Total amount was around rs:31000. Showroom manager says wait 4 months for bike registration because of refund my registration process. I was very dippressed for that issue. Please register my bike and return my old parts to me immediately. So please take immediately action for that issue. I will eagerly waiting for your wonderful response.
Thanks & regards,
Sivabalan. S
[protected]

Hi,

I'm arvind kumar. I have been recently charges for rs 7614/- against an unknown transaction for "life insurance phonebinding" which i never purchased.

Transaction details:
05/03/2019 ecs debit paid paid to bajaj c4010cd0036:1000009:tech process refno:4010cd0036 - keb hana bank rs: 7, 614.00/-

Loan account no: 401lip[protected]
Total loan amount rs.7, 614/-

The amount has been debited from my savings account & surprisingly bajaj used 6 years back ecs to deduct the same.

Also i have been trying to reach their consumer care since morning but ivr system doesn't have any option to reach to customer service executive.

Please help resolve this issue.

I have been wrongly charged for 7614/- without my knowledge against the head "life insurance phone binding".

The amount has been debited from my savings account & surprisingly bajaj used 6 years back ecs to deduct the same. I have not purchased any life insurance moreever they don't have any details of mine, how come they have open a life insurance without enough details about a person.

There consumer care number is not reachable. They seem to be fishing customers account for money.

I bought a phone (Samsung a7) from bajaj finserv on 24 feb 2019. And the sell me a mobile insurance without informing me whose value is rupees 2574 and the name of insurance company is digital fonesafe policy. They ask me if not applied then sms (Dfs n) to [protected]. And i have done this message but yet insurance is not canceled. I request you to to please resolve my problem as sson as possible.

I am using bajaj emi card from 10 months and my credit limit used to be 1.15 lakh but recently they reduced the limit to 35000 without informing. They did not mention the reason but they should atleast inform about the reduction. At first they blocled the card without informing and now this reduction. If you can't inform anything what is the use of providing our contact details.

I have recently purchased a tv and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-403ctbea237908
The details of the tv loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for tv is:- 4030cd[protected]
Please resolve the issue as soon as possible

I was unable to pay my 3 installment to bajaj finserv because of my serious issue and i clear all the amount with due and after 3 rd installment bounced and after that i was ready to pay all dues (Money) to them and i called them up and they created a full and final letter which they just reduced cheque bounce charges and told me to pay that amount and i paid all the f&f amount in the favor of bajaj finserv ltd.) what to do next?? Any solution?
My name on card is nikhil sunil tidke
And my contact no is [protected]
Plz resolve my issue...