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Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 224

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J
jagdishmankele
from Halvad, Gujarat
Jan 1, 2018
Resolved
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Resolved

Address: Barwani, Madhya Pradesh, 451551

Hello
I have a account in bajaj finserv. The problem is that your employee/office registered wrong mobile number in my contact details and he didn't asked me my e-mail address, also i don't know the password for my account for login so that i cant do anything from my side i also visited your office for help but they told you have to email them but it didn't solved my problem. So i request you to correct my registered mobile number in contact details.

Here are my details:

Name: jagdish mankele
Customer id: 45121903

Wrong registered mobile number: [protected]

Correct mobile number: [protected]

Please solve my problem it causing my so much inconvenience
Feb 3, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Bajaj Finserv Customer Care's response Hi jagdishmankele, Greetings from Bajaj Finserv! We have noted your details and will get back to you within 24 working hrs. Thank you.
Jan 12, 2018
Updated by jagdishmankele 10 days have passed. What action has been taken on my complaint?
View replies
I have purchased one electronic product in year 2014 after paying all EMI still last year an amount of Rs 99 and this year a amount of a Rs 117 has been debited from my account by bajaj auto Ltd. Kindly provided me details otherwise refund my mon.ey .

Sanjay kumar matas
[protected]
Reply
Bajaj Finserv Customer Care's response, Jan 6, 2018
Verified Support
Sanjay1934 Greetings from Bajaj Finserv! We have noted your details and we will get back to you to resolve your query with in 24-48 working hrs . Thank you.
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    M
    Mjey
    from Kangayam, Tamil Nadu
    Jan 2, 2018
    Resolved
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    Resolved

    I am jeyaprakash. Recently i bought a tv by bajaj emi. I hadn't informed about cpp asset care. But without my knowledge they added cpp asset care to my loan. I don't want additional warranty given by bajaj. So please remove cpp asset care from my loan. My loan account number is 447bew61096416. Emi has taken in the name of karpagavalli. Thank you in advance.
    Feb 5, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Jan 03, 2018
    Bajaj Finserv Customer Care's response     Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs. Thank you.
    Verified Support
    Jan 05, 2018
    Bajaj Finserv Customer Care's response     Hi, Greetings from Bajaj Finserv! With reference to your post, we wish to inform that we have canceled loan account number ****6416 from our end. Details has been sent on mail id. Thank you.
    Jan 05, 2018
    Updated by Mjey     When will you update it in my bajaj finserv account?
    Jan 11, 2018
    Updated by Mjey     Even after cancellation of CPP Asset Care in my account I am receiving messages that your CPP Asset Care is activated, welcome to CPP Asset Care. I can't understand whether it is cancelled or not. Please clarify this.
    View replies
    Customr no : 6982531
    name : HARISH. D
    M No: [protected]
    email.id : [protected]@gmail.com
    Reply
    Bajaj Finserv Customer Care's response, Jan 24, 2018
    Verified Support
    Hi Harish, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
    Bajaj Finserv Customer Care's response, Jan 25, 2018
    Verified Support
    Hi Harish, Greetings from Bajaj Finserv! We tried contacting you multiple times on your given number ending with 3107, however our call was disconnected. Hence we request you to provide us alternate contact number or suitable time to assist you further. Thank you .
    Sir mera elit card 3 mahine se nahi aaya mai 4777 de chuka hu. Mera id no 14514863. Mobaile no [protected]
    Reply
    Bajaj Finserv Customer Care's response, Jan 24, 2018
    Verified Support
    Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
    Bajaj Finserv Customer Care's response, Jan 25, 2018
    Verified Support
    Hi sitaramh, greetings from Bajaj Finserv! As discussed, we are working on your query and request you to allow us 2-3 working days to resolve this.Thank you.
    Bajaj Finserv Customer Care's response, Jan 27, 2018
    Verified Support
    Hi sitaramh! With reference to your post, we tried calling you multiple times on your mobile ending with 5300, however our call went unanswered. Our team has provided you necessary resolution for your query.Please write us at [email protected] for any further queries.Thank you!
    Sir; I submitted my documents for loan in Kharagpur office as said by representatives ;Mr. Prakash ;. But now they ask for more document that I can't give. OK then I said plz return my documents but now they refusing to return my documents. It's for your kind information before any legal action taken by me. Thank you Mukesh Kumar ;kalaikunda
    Reply
    Bajaj Finserv Customer Care's response, Jan 24, 2018
    Verified Support
    Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further . Thank you.
    Please close my emi card no.[protected] valid from 09/15 to 09/25 by eod today and confirm.

    Please note that i am not interested to avail any kind of loan from you.

    Please do not send any sms on the above card as well as do not detect any amount from my bank account

    Please confirm.

    Ramalingam G
    Reply
    Bajaj Finserv Customer Care's response, Jan 24, 2018
    Verified Support
    Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
    Bajaj Finserv Customer Care's response, Jan 29, 2018
    Verified Support
    Hi, Greetings from Bajaj Finserv! We regret the inconvenience caused to you. Due to language barrier unable to continued the call. For any other query kindly visit nearest Bajaj branch or write on [email protected] or [email protected] . For branch address please visit https://www.bajajfinserv.in/finance/branch-locator.aspx
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      S
      Swaroopraj s
      from Bengaluru, Karnataka
      Dec 30, 2017
      Resolved
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      Address: Mysore, Karnataka, 570004

      Bajaj finance — deduction of amount from my account info: bajaj fin mndtvrfchgs sep-17

      I have bought a tv from giriyas electronics in the month of september 2017 and i have paid all the charges required for the card formation.

      On dated 30-11-17 i have observed that the amount of rs.118 has been debited from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi.

      Please let me know what are these charges exactly, and please clear it asap, and refund it soon, i'll raise a complaint against it.
      +1 photos
      Feb 13, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dec 28, 2017
      சாரணி செல்லப்பன்'s response       my emi will start from 02-Jan-18 so do it fast. Please cancel cpp asset care policy.
      Verified Support
      Jan 02, 2018
      Bajaj Finserv Customer Care's response       Hi Swaroopraj, Greetings from Bajaj FInserv! Kindly mention your registered contact details to assist you. Thank you.
      Verified Support
      Jan 06, 2018
      Bajaj Finserv Customer Care's response       Hi Swaroopraj, Greetings from Bajaj FInserv! We are unable to view any information in sent print screen shot, hence we requested you to share your registered contact details / customer ID or write to us at [protected]@bajajfinserv.in to assist you further. Thank you
      View replies
      My customer id: SF73592513. I bought Onida LED TV .This is my Loan ID 403BEW59869565. Now i want to cancel the extended warranty of cpp asset care policy. my emi will start from 02-Jan-18 so do it fast. Please cancel cpp asset care policy.
      Reply
      Bajaj Finserv Customer Care's response, Jan 6, 2018
      Verified Support
      சாரணி செல்லப்பன், Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 to 48 working hrs. Thank you.
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        Kiran Sudam Mhatre
        from Mumbai, Maharashtra
        Dec 30, 2017
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 400602

        Dear sir
        My emi of 2090/- for loan a/c no.577cdd48336996 i already make payment viva online but after made payment also band debit my emi of rs 2090/- so please refund my remaining amount from bajaj finserv immediately already i gave complaint customer support team but they not resolve my problem yet. Now my patience is over. Contact me on [protected] and resolve my case on urgent base.
        +1 photos
        Jan 13, 2018
        Complaint marked as Resolved 
        Thank you Indian Consumer complaints forum for followup...
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2018
        Bajaj Finserv Customer Care's response         Hi Kiran, Greetings from Bajaj Finserv! We have noted your query and we will get back to you within 24 working hrs. Thank you.
        Jan 08, 2018
        Updated by Kiran Sudam Mhatre         Not response from bajaj after 5 days
        Verified Support
        Jan 09, 2018
        Bajaj Finserv Customer Care's response         Hi Kiran, Greetings from Bajaj Finserv! we tried to reach you on ***1702 multiple times however, the number was number swicthed off. Thank you.
        Verified Support
        Jan 11, 2018
        Bajaj Finserv Customer Care's response         Hi Kiran Sudam Mhatre, Greetings from Bajaj Finserv! As discussed, details has been sent to your email id. Thank you.
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          R
          rifa masthan
          from Port Blair, Andaman and Nicobar Islands
          Dec 29, 2017
          Resolved
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          Resolved

          Address: 600075

          Inked Account No For Lan No : 403DFS58370926
          dear sir or medam
          403DPF58370795
          i don went my mobile policy cancel for insurance ifive mobile shop no infam in insurance நான் பல்லாவரம் i five mobile shop இல் மொபைல் வாங்கினேன் வாங்கும்போது இன்சூரன்ஸ் பற்றி ஒன்னும் சொல்லமல் எனக்கு தெரியாமல் பாலிசி போடு உள்ளார்கள் ஆகையால் பாலிசி cancel பண்ணி தரவும் நன்றி
          +1 photos
          Feb 24, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Jan 13, 2018
          Bajaj Finserv Customer Care's response           Hi, Greetings from Bajaj finserv! We have noted your details and will get back to you within 24 - 48 working hrs. Thank you
          Verified Support
          Jan 15, 2018
          Bajaj Finserv Customer Care's response           Hi MASTHAN, Greetings from Bajaj Finserv!As discussed .We have shared complete details under SRN***7748 .Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!
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            S
            snparida
            from Delhi, Delhi
            Dec 29, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110031

            I surendra nath parida from delhi my mobile no is [protected].
            I have running loan account number 401saf39503678 from bajaj finserve from may 2017.
            Bajaj loan person told me what ever amount charges we will refund through cash like (Processing fee of rs 6971 and insurance of rs 4500).
            Company offering this facility but after loan complete we are refunding above amount. I have no proof in writing but i have audio recording all the conversion.

            After loan complete company sale person not refunding money. I several time to compliment to bajaj customer care email id or no but no body listing this matters.
            Kindly help for refund my money.

            Regards
            Surendra nath parida
            [protected]
            Feb 4, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2018
            Bajaj Finserv Customer Care's response             Hi Surendra, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
            View replies
            Same thing happen with me... Agent promised me to refund the money in the form of Coupon (15k) that will work on Amezon or flipkart and can redeem in one go. Now he offer me some fraud cupon and that force me to purchase some more item in one month. now agent is not picking phone and Bjaja company people also dont have time right now... FRAUD BAJA finserv ... please beware... Now they put 16799 loan on me ... Its new generation fraud...
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              M
              Mallikarjunaraju Mudivarthi
              from Bengaluru, Karnataka
              Dec 29, 2017
              Resolved
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              Resolved

              My name mallikarjunaraju and my mob no is [[protected]]. On 6 th december your customer care assists about bajaj emi card membership. I am very interested on that and i paid the amount rs 4777/- through rbl credit card and payment was debited successfully. They told that i will be receive the emi card through my mailing address. But still on date i did not received. Pls solve the above subject.
              Feb 21, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jan 02, 2018
              Bajaj Finserv Customer Care's response               Hi Mallikarjunaraju Mudivarthi, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
              View replies
              Dear Sir Madam
              Maine apka elite card apply kiya tha
              8/12/2017 ko abhi tak muje yeh card nahi mila na toh apka custmercare Number mil
              Raha hai maine payment B kr diya 4777 ka
              Plz help me [protected] my number

              elite card issue - Comment #2966570 - Image #0
              Reply
              Jimmykhangura Jimmykhangura's reply, Jan 6, 2018
              Plz Help
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                V
                vinoddilip
                from Mumbai, Maharashtra
                Dec 29, 2017
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                Address: Bangalore, Karnataka

                On 21th december 2017, my account was debited with rs.117 in lieu of not using bajaj finserve emi card. Few years back, i have taken loan from bajaj finserve (Customer id[protected] and the same were recovered in due course of time (No dues currently).

                After successfully paying the loan amount, i am fined or not using the card again. I have already raised a complaint for reversing the amount transacted at my bank.

                Deactivate the bajaj emi card, my bajaj finser account & any link related to my account immediately and repay the amount asap.

                As multiple attempts to deactivate this through call customer care has not worked.

                Thanks & regards,

                Ghodke vinod dilip.
                Mob:+91 [protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  M
                  Maryrabekal Johnson
                  from Coimbatore, Tamil Nadu
                  Dec 29, 2017
                  Resolved
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                  Address: 600126

                  Sir, i had submitted my nach /ecs mandatory, by providing an cancelled cheque, id proof, address proof, and 4 forms given by the bajaj finsev {tambaram}branch on 4/12/2017. My available limit is nearly 50000, but my open ecs limit is 2375. I had contacted the customer care several times they said that it will be updated within 21 days, still now it has been not updated. But now they are asking bod number from the branch
                  I didn't receive any bod number. So kindly provide me the accurate details of my bajaj finsev emi card.
                  My registred email id: [protected]@gmail.com
                  Customer id is:17512060
                  So i request to provide me the details and the status of my mandate update
                  And the bod number, and my updated open ecs limit
                  As soon as possible.
                  Feb 17, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2017
                  Bajaj Finserv Customer Care's response                   Hi  Maryrabekal Johnson, Greetings from Bajaj FInserv! We have noted your query and we will get back to you within 24 working hrs. Thank you.
                  Verified Support
                  Jan 09, 2018
                  Bajaj Finserv Customer Care's response                   Hi Maryrabekal Johnson, Greetings from Bajaj FInserv! As discussed, your query is currently under process kindy allow us 2 - 3 days to resolve. Thank you.
                  Verified Support
                  Jan 17, 2018
                  Bajaj Finserv Customer Care's response                   Hi  Maryrabekal, Greetings from Bajaj Finserv! We were not able to communicate due to language barrier. Kindly visit nearest Bajaj Finserv branch for any assistance.Thank you.
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                    S
                    shirhatti01
                    from Hubli, Karnataka
                    Dec 28, 2017
                    Resolved
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                    Resolved

                    Hi am gousmohiuddin please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card will be deducted rupees 99 from my bank account after 22.01.2017 as i have received sms which i will not agree. Please deactivate this card as soon as possible.

                    Here is the details:-
                    Customer name-gous mohiyuddin shirhatti
                    Emi card no: [protected]
                    My email id - [protected]@gmail.com
                    Jan 29, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 28, 2017
                    Bajaj Finserv Customer Care's response                     Hi gousmohiuddin, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                    Verified Support
                    Dec 29, 2017
                    Bajaj Finserv Customer Care's response                     Hi gousmohiuddin, Greetings from Bajaj Finserv! With reference to you post, As we discussed with you on your mobile ending 4794, we wish to inform you that we have blocked your existing EMI card ending 2135 as per your request.We have shared complete details of your EMI card under SRN***3771 on your registered Email ID. Thank you!
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                      L
                      Lathief Swami Naidu
                      from Mumbai, Maharashtra
                      Dec 28, 2017
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411057

                      Hi i am tack one loan from bajaj finserv they charge credit vidya 2499 that i dint need upfront charges (I don't know what it is) that is 7201 (Why this is we don't know and wallet protect 3599 why this they don't give any explanation

                      Thy charges almost 13000 hidden charges the executive does not explain anything and they sed without this charges
                      This is totally cheating the customers

                      Hi bajaj
                      Don't cheat the customers
                      You have the best goodwill in the market we feel bajaj is one of our indian blood group not the cheating blood group

                      I am totally disappointed with this could you please revert this charges or could you please revert the total loan amount
                      Still the cash in my account only

                      My application number is[protected]

                      Could you please with the good news
                      Jan 31, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 28, 2017
                      Bajaj Finserv Customer Care's response                       Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! We have noted your query and will get back to you within 24 working hrs. Thank you.
                      Verified Support
                      Dec 29, 2017
                      Bajaj Finserv Customer Care's response                       Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query.Thank you.
                      Verified Support
                      Dec 30, 2017
                      Bajaj Finserv Customer Care's response                       Hi Lathief Swami Naidu, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx2280. Thank You.
                      View replies
                      Mobile Number no rongly Typed
                      Reply
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                        N
                        Nisha0911
                        from Solan, Himachal Pradesh
                        Dec 28, 2017
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                        Address: 144003

                        This is nisha, from nisha. I had purchased a emi card as per your instructions, i have been asked to submit nach (Ecs) form to the nearest branch.

                        I visited branch in jalandhar

                        I met manager there and with his guidance, i submitted nach ecs form. Still today, i did not get any status about my card activation. What is the positive or negative issue? Pls let me know.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        View replies
                        Respected sir,
                        Plz unblocked my bajaj emi card
                        [protected]
                        Tarachand Ashok Shewale

                        Plz do kindly...and send mi feedback on my email is
                        tarachandshewale.[protected]@gmail.com

                        Thanking you!

                        Your faithfully,
                        Tarachand Ashok Shewale
                        Reply
                        My registered mobile number was missing...so i want to change my mobile number...
                        Reply
                        Amazon product select vivo v7 plus is my payment not recevied
                        plz my card unblock complaint.
                        Reply
                        Hi IAM SHREEKANTA RAJE URS P from Mysore...please unblocked my emi card..Experia ID:8456663..please activate my emi card.
                        Reply
                        One of the worst finance company...the workers are low mentality and no good procedure to handle customers...all time they tell lie and without checking their databases they come to customers house and haarsh them...shame on your service...
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                          G
                          gunaseelana
                          from Chennai, Tamil Nadu
                          Dec 27, 2017
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                          Address: 600 032

                          Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission on 22nd december 2017. The card validity itself was 08/15, then how come the amount was deducted now? Please deactivate this card as soon as possible. Also please credit rs.117 /=to my bank account.

                          Here is the details:-
                          Customer name: a gunaseelan
                          Emi card no: [protected]
                          Experia id: 7847353
                          Card validity : 08/15
                          My email id - guna. [protected]@gmail.com
                          Mob no. [protected]
                          Complaint date : 27/12/2017
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          View replies
                          Daily 10 times I am receiving the phone calls from bajaj finserve regarding to take loan. which are embarrassing to me.

                          Even I sent a mail to unsubscribe this but not unsubscribed till now. So please stop the same if not than I shall move to consumer court. My mobile no: [protected]
                          Reply
                          Plz unblock my EMI card
                          Reply
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                            C
                            chaturbhuj manjhi
                            from Delhi, Delhi
                            Dec 27, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi
                            Website: [email protected]

                            I am, sh. Chaturbhuj manjhi, mobile no [protected] and gmail [protected]@gmail.com, have purchased an ac from your agency uttam nagar west metro mar 2017amounting 38000/-for 08 emi and paid in advance rs 12750/= for 04 emi on mar 2017. Remaining emi starts wef apr 2017 @ rs 3167/-. Total amount comes around 41, 086/-. Loan no 4010cd39117689.
                            Now your have sent a message alert for closing emi amount 3167/- again due on 02 jan 2018.
                            As per my statement your last emi amount 8th emi supposed to be closed on 02 dec 2017. Please clarify.
                            Jan 27, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Dec 27, 2017
                            Updated by chaturbhuj manjhi                             Bajaj Consumer Care Service
                            Verified Support
                            Dec 27, 2017
                            Bajaj Finserv Customer Care's response                             Hi chaturbhuj manjhi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                            View replies
                            I took few loans from you guys and god sake, thats the only mistake I made and in return you guys are punishing me with your calls everyday. Babrey! Trust me, I will never ever ask you guys any loan. please spare my life better. I got better things to do in my life.
                            Reply
                            I have been getting daily 10 calls from your customer care
                            I am fed up with these calls kindly deregister me from your data base
                            I am registered with [protected]
                            Reply
                            Please stop calling me so many times for the loan. by calling 5-6 times a day you are making me feel to stop using your services. If i need any loan will contact you guys. My mobile number is [[protected]]
                            Reply
                            Hi,
                            This to to bring to you a kind request that my EMI Card is blocked.
                            Kindly unlock, details are as below.

                            Card No. - [protected]
                            Name - Dipesh Mahesh Gharat.
                            Cell - [protected]
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                              Surjitsingh Nagpal
                              from Vadodara, Gujarat
                              Dec 27, 2017
                              Resolved
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                              Resolved

                              I am a regular customer of bajaj finserv lending. My loan is running from last 20 months and i have paid regular installments. But due to medical emergency this month installment is pending. I said executive i will pay the amount whenever i will receive money from students of computer class or
                              Medical refunds.

                              But he is calling daily and harassing me and my family is upset due to this. Now i asked him if there is a medical emergency, should 1 pay the installment to bank or should 1 try to pay to docter to save life.
                              He said bank does not know all this, you should pay installment and not bother about anyone living or dying due to illness.

                              Is this the way bajafinserv deals with the customer.

                              Surjitsingh nagpal
                              Dec 27, 2017
                              Complaint marked as Resolved 
                              My problem has been resolved by bajaj finserv customer care service pune branch.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 27, 2017
                              Bajaj Finserv Customer Care's response                               Hi Surjitsingh Nagpal, Greetings from Bajaj Finserv! Request you to share your contact details so that we can assist you better. You can also write to us at [protected]@bajajfinserv.in.Thank you.
                              View replies
                              Dear team,

                              I am trying to update my registered mobile number from [protected] to [protected]. I m tried many time in BAJAJ portal but its not updating. Since past 6 months same issue .plz look in the matter immediately.

                              Regards,
                              Vijay Kumar
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                                shantanumishra
                                from Bengaluru, Karnataka
                                Dec 26, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 562125
                                Website: www.bajajfinserv.in

                                Bajaj finserv charged me extra amount on processing fees and started charging interest on the same despite a written commitment of 0% processing fees. On top of the same, they started charging emi on a loan that is still not disbursed.

                                I have send them many emails over last 3 months, but they are taking endless duration to fix either of these issues.

                                Also, i have submitted atleast 10 ecs/nach forms to them and each time, either they have misplaced the same or written wrong account nos. Leaving them useless.

                                Despite all of this hardships, i have been patiently waiting for their response.

                                On top of that, today, on 26th dec, they had the audacity to send recovery agents to my home to collect the pending dues despite another commitment from them accepting their mistake of mis-handled ecs forms and unable to resolve my issues.
                                Jan 30, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 27, 2017
                                Bajaj Finserv Customer Care's response                                 Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
                                Jan 02, 2018
                                Updated by shantanumishra                                 Dear Bajaj team - My customer ID is 2629354.
                                Jan 23, 2018
                                Updated by shantanumishra                                 As usual and expected, Bajaj Finserv is silent on this since Jan 2nd (also from Sep, when the original issues were raised) and they have no updates on this.

                                Not sure what to do now? All my steps to reconcile this and clear the issues are going fruitless.
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                                  askkrish
                                  from Mumbai, Maharashtra
                                  Dec 26, 2017
                                  Resolved
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                                  Address: Mumbai City, Maharashtra, 400072

                                  I am sick and tired on bajaj finance and bajaj finserv. They call on a daily basis and send unwanted sms to my mobile no [protected]. I have activated dnd on my number but still mobile calls come to us. I use truecaller to block all the calls coming from bajaj finance but they call from another number, mostly i believe these are computer driven calls. Another horrible feature of bajaj is their ivr recording, they call me and then they bloodly ask me to punch numbers for the various products offered by them. Pls send this response to the chairman of bajaj finance as they are creating a very bad name in the market. I have also decided not to do any more business using bajaj finance card,
                                  Jan 30, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 27, 2017
                                  Bajaj Finserv Customer Care's response                                   Hi, we regret the inconvenience caused ! Kindly DM your contact details to assist you further for stopping the promotional activities.Thank you.
                                  View replies
                                  Dear Bajaj Team :

                                  Thanks for your revert. But the kind of selling other products so aggressively using untrained resources ( 6 people calling 6 times a day) plus some stupid computer calling every day and giving me unwanted and uninterested information when I am in critical meeting or hospital is absolutely below the brand name of Bajaj.
                                  My mobile number is[protected]. Incase you want to discontinue my Bajaj Finance card and sever all relations to stop these calls, pls email me and I will be glad to cut all business relations with your group. Low rating is given because of the anguish and pain suffered by me during these months and while writing this response
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                                    Rajendran Kannan
                                    Dec 26, 2017
                                    Resolved
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                                    Address: 600092

                                    In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

                                    I am highly demotivated because of this action from bajaj finance and will never go to such finance option no more.

                                    Take action to revert back to my amount and cancel my card immediately.

                                    If no action, then this will be treated as illegal and will be informed to others to avoid to go for bajaj finance.

                                    Rajendran
                                    [protected]
                                    [protected]@gmail.com
                                    Jan 26, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 26, 2017
                                    Bajaj Finserv Customer Care's response                                     Hi, Greetings from Bajaj Finserv!The nominal fee of Rs.117/- that has been charged to you is towards the annual subscription renewal for the EMI card. Thank you.
                                    View replies
                                    In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

                                    cancellation of bajaj emi card - Comment #3137675 - Image #0
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                                      saratjyoti
                                      from Jamshedpur, Jharkhand
                                      Dec 26, 2017
                                      Resolved
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                                      Resolved

                                      Dear sir,
                                      I already made complain for cpp asset care. Request you to kindly resolve the issue. Loan amount will deduct after few days so take this matter as urgent. Also attaching the reply from your end...
                                      Greetings.

                                      Your complaint has been forwarded to bajaj finance limited/ bajaj finserv lending customer service. You should receive a reply from the company representatives within several days.

                                      Please login to your account to view and update the status of your complaint.
                                      To view your complaint on consumercomplaints.in click here

                                      We sincerely hope your issue will be resolved as soon as possible!

                                      Kind regards,
                                      Consumercomplaints.in team
                                      We are here to help
                                      Jan 29, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 26, 2017
                                      Bajaj Finserv Customer Care's response                                       Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
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                                        Bashwan Ahmed
                                        from Hyderabad, Telangana
                                        Dec 26, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500005
                                        Website: Bajajfinserve.in

                                        Sir
                                        I have received the elite card. With the same old emi card limits. No any increases in this card lone amount.. As u say it will be o[censored]pto 3 lakhs rs. But nothing like that.. And didn't get any complimentary coupens of club mahindra holidays and no spouse card. I purchased car tyres but u r charging with 10.5% interest. Plz let me know all the details of the card. And plz send me the coupens soon.
                                        Jan 28, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 26, 2017
                                        Bajaj Finserv Customer Care's response                                         Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
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