[Resolved]  Bajaj Finserv — cpp asset care

I am jeyaprakash. Recently i bought a tv by bajaj emi. I hadn't informed about cpp asset care. But without my knowledge they added cpp asset care to my loan. I don't want additional warranty given by bajaj. So please remove cpp asset care from my loan. My loan account number is 447bew61096416. Emi has taken in the name of karpagavalli. Thank you in advance.
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Feb 5, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs. Thank you.
Verified Support
Jan 05, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your post, we wish to inform that we have canceled loan account number ****6416 from our end. Details has been sent on mail id. Thank you.
Jan 05, 2018
Updated by Mjey
When will you update it in my bajaj finserv account?
Jan 11, 2018
Updated by Mjey
Even after cancellation of CPP Asset Care in my account I am receiving messages that your CPP Asset Care is activated, welcome to CPP Asset Care. I can't understand whether it is cancelled or not. Please clarify this.
Complaint comments 

Comments

Customr no : 6982531
name : HARISH. D
M No: [protected]
email.id : [protected]@gmail.com
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi Harish, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
Bajaj Finserv Customer Care's response, Jan 25, 2018
Verified Support
Hi Harish, Greetings from Bajaj Finserv! We tried contacting you multiple times on your given number ending with 3107, however our call was disconnected. Hence we request you to provide us alternate contact number or suitable time to assist you further. Thank you .
Sir mera elit card 3 mahine se nahi aaya mai 4777 de chuka hu. Mera id no 14514863. Mobaile no [protected]
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
Bajaj Finserv Customer Care's response, Jan 25, 2018
Verified Support
Hi sitaramh, greetings from Bajaj Finserv! As discussed, we are working on your query and request you to allow us 2-3 working days to resolve this.Thank you.
Bajaj Finserv Customer Care's response, Jan 27, 2018
Verified Support
Hi sitaramh! With reference to your post, we tried calling you multiple times on your mobile ending with 5300, however our call went unanswered. Our team has provided you necessary resolution for your query.Please write us at wecare@bajajfinserv.in for any further queries.Thank you!
Sir; I submitted my documents for loan in Kharagpur office as said by representatives ;Mr. Prakash ;. But now they ask for more document that I can't give. OK then I said plz return my documents but now they refusing to return my documents. It's for your kind information before any legal action taken by me. Thank you Mukesh Kumar ;kalaikunda
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further . Thank you.
Please close my emi card no.[protected] valid from 09/15 to 09/25 by eod today and confirm.

Please note that i am not interested to avail any kind of loan from you.

Please do not send any sms on the above card as well as do not detect any amount from my bank account

Please confirm.

Ramalingam G
Bajaj Finserv Customer Care's response, Jan 24, 2018
Verified Support
Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the within 24 working hrs. Thank you .
Bajaj Finserv Customer Care's response, Jan 29, 2018
Verified Support
Hi, Greetings from Bajaj Finserv! We regret the inconvenience caused to you. Due to language barrier unable to continued the call. For any other query kindly visit nearest Bajaj branch or write on wecare@bajajfinserv.in or grieveanceredressalteam@bajajfinserv.in . For branch address please visit https://www.bajajfinserv.in/finance/branch-locator.aspx

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