[Resolved]  Bajaj Finserv — cpp asset care charging

Address:Kollam, Kerala, 691581
Website:Bajajfinserv

First i bought a mobile with bajaj finserv and at once when the emi started they started to charge insurance around 200 or 200 plus i forgot after that i bought a mobile and also an ac they started again charging ccp asset care... Im paying my emi without any delay till date and also one of my loan is closed.. But really don't. Know why bajaj is charging cpp asset care without giving any information to consumer.. First time i thought its a part of card activation and new costumer should pay.. But every time they are charging extra money on each product / emi.. And when i tried to call them.. Nothing happened.. Kindly cancel my cpp asset care, which i already paid 2 months and can't pay 6 more months and also such charges unknowingly bajaj is charging frm my bank account without my concern. My customer id is 51543919.
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Jul 11, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2018
Bajaj Finserv Customer Care's response
Hi Meptmc, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
Complaint comments 

Comments

Hlo sir my account no488DPF33961136 my account is unblock finance pls reactive angun account custamer id no41385326 my name is harwindeer singh phone no [protected]
Sir pls my account no 488DPF33961136 custamer id 41385326 my name is harwindeer singh plasse unblock finance card is account reactive ongun pls sir my phone [protected] my mail id [protected]@gmail.com
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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