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Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 184

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V
Vidya Sagar Reddy Annapureddy
from Vijayawada, Andhra Pradesh
Jul 17, 2018
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Address: West Godavari, Andhra Pradesh, 534350

My name is VIDYA sagar Reddy ANNAPUREDDY, I paid an amount of 4999 for elite card on 25 th June 2018. Still today I didn't get any benefits from bajaj finserv, before buying that card they promised so many offers but now at least they are not responding to my phone. So I decided to cancle my elite card and refund the same amount. My mobile number is [protected].
Bajaj Finserv customer support has been notified about the posted complaint.
Dear sir,
Please This is the Card number [protected] of CHETAN KUMAR DS i want to sign in a new product please reactivate the card or else please contact [protected]
Please check the the detais and inform me about the card very soon
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    C
    chintan.mehta24
    from Mumbai, Maharashtra
    Jul 17, 2018
    Resolved
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    Resolved

    Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

    Name - partis sarathi ghosh
    Mobile no - [protected]
    Experia user id[protected]
    Aug 30, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Jul 17, 2018
    Updated by chintan.mehta24
    Sorry correction

    Name: CHINATAN MEHTA
    Verified Support
    Jul 28, 2018
    Bajaj Finserv Customer Care's response
    chintan.mehta24, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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      N
      neerajmrp
      from Ernakulam, Kerala
      Jul 17, 2018
      Resolved
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      Resolved

      I have a problem or query and i am not able to reach to a customer care executive.
      This is cheating. They have kept only ivr in customer care number.
      Customers cannot talk to anyone if they have a problem. I think this is a fraud act. I tried even email and it says they will get back to me in 2 business days.
      I request all to stay away from this people because they will screw you up if you have any kind of issues in future.
      Sep 4, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Jul 28, 2018
      Bajaj Finserv Customer Care's response
      neerajmrp, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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        P
        PRAVIN BUDHARAP
        from Mumbai, Maharashtra
        Jul 17, 2018
        Resolved
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        Resolved

        Address: 380024

        Myself Budharap Pravin a customer of bajaj finserv registered with ph. No:

        I previously had completed my emi's pinned with following lan ids:

        Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
        The amount of 295/- has been withdrawn 1 times from my account with the below message.

        23-oct[protected]oct-2017) to transfer
        Chrg recvd-mandate fail txn dt.26/04/17bajaj fina 295.00

        Requesting you to take proper actions against the issue and help me in getting my money (295/-) back to my linked bank account.
        Sep 3, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Jul 28, 2018
        Bajaj Finserv Customer Care's response
        PRAVIN BUDHARAP, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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          A
          abhi2551987
          from Mumbai, Maharashtra
          Jul 17, 2018
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          Address: 400068
          Website: [email protected]

          Dear Team,
          I didn't buy the phone safe (CPP) of your company on that product that i am purchase from SHREE JALARAM MOBILE BORIVALI EAST.
          I hamblly request you to please cancel it. As soon as possible. For the below mentioned detail.

          NAME:- ABHIJEET RAMCHANDRA PARAB
          MOBILE NO- [protected]

          DIGITAL PRODUCT LANE NO:- Samsung A8 plus
          PHONE SAFE LANE NO:- 405DFS80479320
          PRODUCT DETAIL:-SAMSUNG A8+
          PRODUCT PRICE:-36700
          SCHEME:-10/2
          Bajaj Finserv customer support has been notified about the posted complaint.
          I had taken an loan amount in the year[protected] and paid all the instalments properly and closed on[protected]. In the statement of cibil it shows the balance amount . so please do needful.
          Loan Account No:4080CD00021249.
          Name:Gadipudi Srinivasa rao.
          Place : Visakhapatnam.
          Mere account se kal mere EMI transfer kiya Tumne jo account no. bheja tha or aaj mere account se automatic EMI cut gaya Kyun?
          A/c. no.[protected]
          HDFC0000007
          Pay rupees : 1746/- LG refrigerator last EMI.
          His contact no. [protected] and and 2nd no. [protected]

          cancellation of my phone safe pay insurance policy - Comment #3160526 - Image #0
          cancellation of my phone safe pay insurance policy - Comment #3160526 - Image #1
          Navneet Arjun's reply, Jul 16, 2018
          Today bank statement
          An amount of rupees 295 deducted and transferred for bajaj from my sbi account on 15/07/2018 why there is no pending due or orerdue regarding acct no.401sce35718218 from bajaj finance you can see my statements and noc certificate please look into the matter deeply and return me my amount 295 immediately

          cancellation of my phone safe pay insurance policy - Comment #3160545 - Image #0
          Please my emi card help support

          cancellation of my phone safe pay insurance policy - Comment #3160631 - Image #0
          My name is asif and am a existing customer of bajaj emi card and few days before i was offered elite card and i paid fee of 4999 through mobikwik and stilll there is no further communication.

          cancellation of my phone safe pay insurance policy - Comment #3160834 - Image #0
          Dear Customer,

          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

          Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

          Regards,
          CPP Team
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            J
            jayajoseph
            from Gurgaon, Haryana
            Jul 16, 2018
            Resolved
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            Resolved

            Address: Agra, Uttar Pradesh, 282 002
            Website: bajaj finserv

            N this month July 2018 bajaj finanace debited 295 rupees two time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
            So, please refund my money.
            As soon as solve my problem my acount in sbi
            Kindly help me to recover my money back from investment intermedi
            Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.
            Aug 28, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jul 16, 2018
            Updated by jayajoseph
            In the month of July 2018 without my permission in my account debited amount of Rs, 295/- for investment intermedi. So, please refund my money as soon as possible.
            Verified Support
            Jul 28, 2018
            Bajaj Finserv Customer Care's response
            jayajoseph, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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              M
              madhunair
              from Thiruvananthapuram, Kerala
              Jul 16, 2018
              Resolved
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              Resolved

              Address: Thiruvananthapuram, Kerala, 695024

              Sir/Madam,

              Kindly refer the above said complaint number regarding the insurance of my mobile set damage repairing insurance settlement with mobile number [protected].
              Please find the attached documents. Expecting prompt and fast response in this matter.

              Kindly note my new phone number and email id for further correspondence related to the same.
              Phone - [protected]

              [protected]@gmail.com

              Thanking You

              Madhu Nair
              +1 photos
              Aug 29, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2018
              Bajaj Finserv Customer Care's response
              madhunair, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
              I'm complaining about my phone number, I'm not getting otp because, entered my phone number wrong in application, that's why I change my phone number
              Dear team,
              My customer I'd is 73735699 and I paid my first EMI in advance which is secluded for 5/8/18 and i paid it on 12/7/18 but still not updated. I paid it via BHIM and amount is got dedicated from my bank account. please update me for the same. And store charged me RS 850 for first time and app is also showing 99 rs pm . why ?

              complaint no. 2010074711 -regarding mobile damage repair bill claim - Comment #3160748 - Image #0
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                T
                tapan.mondall40
                from Kolkata, West Bengal
                Jul 15, 2018
                Resolved
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                Resolved

                Hi, My Name is TAPAN MONDAL, Card No:- [protected]. I am exits Bajaj Finance customer. I had completed lone 2 loans.
                but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
                Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

                Thanks
                TAPAN MONDAL
                Mobile No:-[protected]
                Oct 2, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2018
                Bajaj Finserv Customer Care's response
                tapan.mondall40, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                  A
                  anand s k
                  from Addanki, Andhra Pradesh
                  Jul 15, 2018
                  Resolved
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                  Address: 580032

                  This is Anand S Kulkarni i had a consumer durable loan with bajaj finance long back its closed i have NOC certificate also but still my account is deducting with Rs 295/- in a day i got deducted 2 times. and monthly 3 deduction.

                  Tried calling many time to customer support number but no luck the # ivr process telling same thing again and again but didn't even connected to the executive...

                  please solve this issue asap.

                  My registered mobile number with loan account is +91-[protected]
                  Thanks,
                  Anand SK
                  Sep 18, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2018
                  Bajaj Finserv Customer Care's response
                  anand s k, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                    S
                    Sonumammu
                    from Gurgaon, Haryana
                    Jul 14, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 495006

                    Sir I was purchasing Panasonic led TV on 06.07.18 from Sudha cell Bilaspur (C. G.). In respect of this after using my bajaj finsery card the amount of Rs 90000/- has been dedecuted and message received from your end. But at the same day I have cancelled the same due to costly amount of led TV and after cancellation of this purchasing from Sudha cell the deducting amount not yet received in my card and showing 1, 41, 000/- balance amount
                    My bajaj finsery card no. xxxx9518

                    My name. Sunil Kumar Walmik
                    Date of birth. 02.01.74
                    Resident. Devnandan Nagar phase-2
                    Baima Nagaoi road Bilaspur
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear sir,
                    my name is sanjay sural, my loan no is[protected] ..i don"t yet received my bajaj emi card . i have completed my loan tenour. till now i have not received my bajaj emi card, please kindly look into the issue, and what is the status of my bajaj emi card
                    Dear sir,

                    I have not received EMI card as 471 Rs has been deducted from my account.but still card not received. And card status showing Active as I am not using now.
                    Please confirm what happening

                    My customers Id
                    8800286

                    Please confirm me

                    Regards

                    Ashokkumar Meshram
                    Dear sir please resolved this monthly monthly
                    Withdrawal708.00
                    Cheque/Ref No.MIR[protected]
                    NarrationAMB CHRG INCL GST FOR JUN2018-MIR[protected]
                    Value Date07 Jul 2018
                    Closing Balance2, 338.00

                    regarding refund my balance amount - Comment #3160165 - Image #0
                    Hello,

                    I Paid EMI on time but after EMI date you debited
                    03.07.18 156.28
                    03.07.18 266.00
                    03.07.18 199.72

                    I could not understand why you debited this amount when i paid EMI on date.
                    My account no is 10732507

                    regarding refund my balance amount - Comment #3161067 - Image #0
                    regarding refund my balance amount - Comment #3161067 - Image #1
                    Chandamoy Das's reply, Jul 8, 2018
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                      V
                      vidhiya K
                      from Uttiramerur, Tamil Nadu
                      Jul 14, 2018
                      Resolved
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                      Address: Vellore, Tamil Nadu, 635802
                      Website: Refund of my policy cancellation

                      Hi,

                      I have closed my personal loan 2 months before in Bajaj Finserv. I send mail to cpgroups (HDFC Life standard insurance policy) to cancel my policy & refund the amount. As per my request they have closed my policy & send the refund to BAJAJ & they mail me to get the refund amount through Bajaj. For past one month I requesting the bank to refund the amount. Yet now I didnt get any answer from bank.

                      Please find the below mail received from Bank.
                      Quote:
                      Dear Sir / Madam,

                      Greeting From HDFCLife !!!

                      Kindly note that the below said policy has been already cancelled and
                      refund has been already processed.
                      Request you to please get in touch with master policy holder BAJAJ FINANCE
                      LIMITED for fund details.
                      For further clarifications, kindly contact us at
                      [protected],[protected],[protected] or email us at
                      [protected]@hdfclife.com.

                      Warm regards,
                      HDFC Life

                      Unquote.
                      Aug 28, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Jul 26, 2018
                      Updated by vidhiya K
                      Hi Sir,

                      Yet now I didn't get any mail from bajaj finserv bank.
                      Verified Support
                      Jul 28, 2018
                      Bajaj Finserv Customer Care's response
                      vidhiya K, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                      Hi, we request you to get in touch with your bank branch from where you have taken the Loan or any nearest Bajaj Finance Limited branch.
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                        B
                        Bushra Rizvi
                        from Lucknow, Uttar Pradesh
                        Jul 14, 2018
                        Resolved
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                        Resolved

                        Address: Lucknow, Uttar Pradesh, 226003

                        Dear sir Bajaj FinServ has wrongly deducted Rs.590x4 and Rs.506.81 from my account on 2-7-2018 and then represented the Emi of Rs.2030 on dated 5-7-2018 which was bounce instead the Bajaj deducted Rs.424.33 from my account the after i got a SM's and call from Bajaj that the Emi of your card was bounce i aske her about the issue but se refuse to take the issue serious and insisted me to deposited the amount online in a very abusive language then after I personally visited the Bajaj office to resolve the issue but there was not a satisfactory answer from the office even i haven't got the deducted details from the office plz help me out LAN No 456REM73427366
                        Regards
                        Bushra Rizvi
                        Lucknow 226003
                        Aug 28, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2018
                        Bajaj Finserv Customer Care's response
                        Bushra Rizvi, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                          S
                          sunny nagpal7
                          from Delhi, Delhi
                          Jul 13, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110095

                          Dear sir, i bharat nagpal from delhi and without my knowledge you have issued policy from bajaj allianz group term life by paid the insurance amount from life insurance phonebindingsir even i call ur customer care service but no solution will come out even a not a satisfactory answer
                          how do you do this to people to make a fool for a policy

                          lan ac.. 4F5LIP73337483

                          pls cancel the policey return my fund pls

                          thanks

                          bharat nagpal

                          [protected]

                          [protected]

                          sunny.[protected]@gmail.com
                          Aug 28, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Jul 13, 2018
                          Updated by sunny nagpal7
                          Dear sir, i bharat nagpal, not willing to have issued policy from bajaj life insurance phone binding 4F5LIP73337483 After lots of mail and telephonic, still policy is not cancelled. We request again pls. cancel my life insurance policy and revert back my paid EMI. Again receiving message for second EMI for 13 july . pls. Stop immediately otherwise i will complaint to IRDA & consumer Forum for Forcefully selling insurance policy. regards bharat nagpal [protected], [protected]
                          Verified Support
                          Jul 28, 2018
                          Bajaj Finserv Customer Care's response
                          sunny nagpal7, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                            F
                            Fazal6786
                            from Mumbai, Maharashtra
                            Jul 13, 2018
                            Resolved
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                            Resolved

                            Address: 401107

                            Hi,

                            This is Fazal abbas shaikhapplied for the Elite card dated on the 25- Jun-2018 by paying Rs 4999 as promised that I will get the EMI card with the limit of Rs 3, 00, 000 but I not receive my card.

                            I tried to contact customer care people by dialing the number[protected] they had given the wrong number i.e. [protected] in the 1st call. But this number is not working.

                            Again I call to another number i.e.[protected]. Again I made call to[protected] this time also the number is not exist.
                            Email [protected]@gmail.com
                            Sep 3, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 28, 2018
                            Bajaj Finserv Customer Care's response
                            Fazal6786, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                              A
                              A krishna
                              from Hyderabad, Telangana
                              Jul 12, 2018
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                              Address: 500090
                              Website: Bajaj Finserv

                              Bajaj Finance — 118 inr deduction from my account info: bajaj fin mndtvrfchgs june2018 .

                              i have paid all charges required for the card formation
                              And processing charges at the time of led purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs june2018 I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.
                              +1 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                V
                                Vivek T iwari
                                from Ahmedabad, Gujarat
                                Jul 12, 2018
                                Resolved
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                                Resolved

                                Address: Surat, Gujarat

                                I have bought the samsung ac from khosla electronics in the month of april 2017 and i have paid all the charges required for the card formation.

                                On dated 02.06.18 i have observed that the amount of rs.118 has been debited two times from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi.

                                Please let me know what are these charges exactly.
                                +1 photos
                                Sep 4, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 28, 2018
                                Bajaj Finserv Customer Care's response
                                Vivek T iwari, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                  S
                                  Santanu Sinha
                                  from Chennai, Tamil Nadu
                                  Jul 12, 2018
                                  Resolved
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                                  Resolved

                                  118 rs debited without any concern

                                  Address: Kolkata, West Bengal, 700121

                                  I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: BAJAJFIN_MNDTVRFCHGS_JUNE18. I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.
                                  Arrange to credit this amount in my account. Ans reply why this has been deducted??

                                  Regards
                                  Santanu Sinha
                                  [protected]...
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                                  A
                                  amartya karan
                                  from Kolkata, West Bengal
                                  Jul 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: South 24 Parganas, West Bengal, 700144

                                  I am following up that case for a week. Contacted customer care, contacted via mail. But no one is even acknowledging case.

                                  On 6 Jul'18, my ECS payment was bounced due to insufficient fund. On the same day (6th July '18), I have made the payment of EMI amount of 2648 via my BAFL app via net banking. But I was not reflecting on your system.But on next day, on my BAFL app its still showing EMI overdue with late fee of 531.

                                  I have shared the all the details on mail with my July bank statement where you can check the payment.

                                  I have emailed on all possible email id related to Bajaj finservice.

                                  Additionally, again today Rs. 2648 deducted from my account.

                                  what is this going on? Please resolve the issue.

                                  Also, you call center agents are totally illiterate. Resolving the issue is far away, they are not able to understand the issue at least.

                                  Branch:KOLKATA
                                  Loan Type:AUTO LOAN
                                  Customer:AMARTYA KARAN
                                  Agmt. Date07-May-18
                                  Agreement No.L2WKOL05891233
                                  Aug 29, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2018
                                  Bajaj Finserv Customer Care's response
                                  amartya karan, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                    M
                                    Mahesh Badam
                                    from Bengaluru, Karnataka
                                    Jul 11, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560071

                                    I am an existing customer with Bajaj, they reached out to me and said they can give an extension on my loan. I just asked for interest rate and they did credit check and took all my documents and made me sign on documents and now they completely stop responding. No one answers my call nor responds to email. They have done two cibil checks without my permission. When I raised it with Bajaj they said it's an outsourced agency.
                                    Aug 30, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2018
                                    Bajaj Finserv Customer Care's response
                                    Mahesh Badam, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                      N
                                      Nagesh Choudhari
                                      from Delhi, Delhi
                                      Jul 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: Latur, Maharashtra, 413512
                                      Website: BAJAJ FINSERV EMPLOYEE

                                      Dear management team bajaj finserv india ltd
                                      i am nagesh choudhari from latur cont-[protected]
                                      few day ago i have received call for personal loan and there after my emi card was blocked i have apply for pl loan and that was rejected i was asking for why my card was blocked no can answering me customer care was telling that my emi was not regular but my all emi was regular i am telling that my bank was not debiting my emi due to few misteks of my ecs they told me thaht no problem you will able to pay your installment within date 10 of per mounth you will not carged for let payment or be not go in defult plz keep your account funded on emi date and we will call its tecnical bounce and today no one can giving me right ansewr that my card why blocked plz resolve it
                                      Sep 12, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 28, 2018
                                      Bajaj Finserv Customer Care's response
                                      Nagesh Choudhari, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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